Hilton Garden Inn DFW North Grapevine

Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from Ground Zero with nothing being done in the process. All in all, not a bad stay, but certainly not what I’m used to at the Hilton.

Close by the airport and restaurants Clean Breakfast was expensive but good We left my husband's medicine in the room refrigerator. We called the hotel, they said they would get with housekeeping and call me back the next morning. 2 weeks later I am still waiting to hear from them.

Location close to my meeting.

Staff was friendly and wonderful! Room was clean and quiet!

The room was clean, beds were very comfortable and the staff was very friendly and helpful.

Superb

Just an overnight stay but a great big room. It was clean, quite and the staff were helpful.

Staff was very helpful and polite

A huge bonus was the very friendly staff! The rooms were big with comfortable beds. The shuttle was so convenient and also took us to different locations just within the mile radius. Plenty of restaurants around. Definitely recommend!

Price

The location Price

Good

The hotel is definitely not up to Hilton standard. I got my first room with broken curtain and phone. After changing the room, the 2nd one had a malfunctioning toilet. The staff is not bad, actually friendly and helpful. But the room maintained is poor

great stay would definitely stay here again

Staff was not at the front desk. We waited for 10 minutes, and got someone from the kitchen to try to find the front desk person. When they came forward they made a comment that "Everyone has to have a break sometime". Very dismissive and rude. Had a ear bud in listening to something on their phone. Very unprofessional. The room was ok, but there was general disrepair around the hotel.

Location Needs updating

Location Needs updating

Staff was very professional and friendly. Room was clean and comfortable. Location is right in the middle of many restaurants and places of interest.

This is a nice property to arrive at. The room was clean and spacious. The bed was Very Comfortable. The drawback is that they wanted 17 dollars if you wanted a full breakfast or 12 dollars for a continental breakfast. The coffee stand was torn down when we came down at 9:30 AM on Saturday morning. They offered to drag everything back out again but we were on the way to get on with our day. The breakfast scenario did not sit well with us in light that we paid a premium price to stay there in the first place. It felt like they want to fleece people.

Clean room. The shower could have been a little more detailed with the cleaning. But overall comfortable stay. Breakfast was not complimentary. Staff was very helpful, pleasant and courteous.

Comfortable, Clean, staff was friendly, great amenities.

Comfortable, Clean, staff was friendly, great amenities.

Where was the breakfast???

Clean, secure, friendly staff Where was the breakfast???

Very good

Very nice

Very convenient location for our needs.

The staff was very helpful and accommodating. They were friendly and went above and beyond. However, the property itself isn’t the newest. The property itself was just okay.

Exceptional

It was wonderful but hard to get into.

The property was spotless from lobby, buffet, elevators to hallways and rooms. One guest elevator was down and that caused a small delay at busy times. The staff was friendly and helpful. Next time in Dallas, we will book this facility. Thanks to all the staff.

Superb

We were very hot. The two nights we stayed We had the air on, but it was not cool. It showed the room being 78 with the air on.

We were very hot. The two nights we stayed We had the air on, but it was not cool. It showed the room being 78 with the air on.

Employees helpful and nice

I

Very good

Great as usual.

Great as usual.

so not the newest or most updated hilton, but the service makes up for it. attentive staff. clean. safe. full bar and breakfast. walkable restaurants nearby.

so not the newest or most updated hilton, but the service makes up for it. attentive staff. clean. safe. full bar and breakfast. walkable restaurants nearby.

clean room

clean room

The hot water was also not working half the time.

The hot water was also not working half the time.

The room I stayed in was run down and out of date. She informed me that they only had one room left (no problem, I had only reserved one) and before she handed me the key she wanted to go upstairs to make sure it was clean as she was not sure. I was showing up late at night, so I'm not sure what the solution would have been if it wasn't clean. She returned to inform me it was clean, but upon arrival to the room, I had my doubts. Most notable, there were two windows on one side of the room. The black out shade for one of them was being held up by a pair of needle nose pliers that had been duct-taped together to act as a clip (and this had to be pulled off to get the curtain to roll down) and the other window was missing the dark out shade entirely, allowing for a nice early morning sunrise to flood the room and wake you up if you wanted to be or not. Overall, the hotel needs a refreshment and was generally dirty and run down. Combine this with the expensive buffet breakfast and it was an all around less the optimal experience. With all the options in the area, I certainly won't be staying here again.

The room I stayed in was run down and out of date. She informed me that they only had one room left (no problem, I had only reserved one) and before she handed me the key she wanted to go upstairs to make sure it was clean as she was not sure. I was showing up late at night, so I'm not sure what the solution would have been if it wasn't clean. She returned to inform me it was clean, but upon arrival to the room, I had my doubts. Most notable, there were two windows on one side of the room. The black out shade for one of them was being held up by a pair of needle nose pliers that had been duct-taped together to act as a clip (and this had to be pulled off to get the curtain to roll down) and the other window was missing the dark out shade entirely, allowing for a nice early morning sunrise to flood the room and wake you up if you wanted to be or not. Overall, the hotel needs a refreshment and was generally dirty and run down. Combine this with the expensive buffet breakfast and it was an all around less the optimal experience. With all the options in the area, I certainly won't be staying here again.

Really liked the water pressure in the shower,

Really liked the water pressure in the shower,

Staff was very accommodating

Staff was very accommodating

The hotel was very convenient to DFW airport. Shuttle was great! The staff were friendly and so nice! Room was clean, and beds were very comfortable. There was a restaurant in the hotel and several others within walking distance. I will definitely use this hotel again when stopping over night from the DFW airport.

The hotel was very convenient to DFW airport. Shuttle was great! The staff were friendly and so nice! Room was clean, and beds were very comfortable. There was a restaurant in the hotel and several others within walking distance. I will definitely use this hotel again when stopping over night from the DFW airport.

The room was very nice with comfortable beds. Staff was very friendly and super helpful.

The room was very nice with comfortable beds. Staff was very friendly and super helpful.

cleanliness i booked this hotel because i needed a shuttle to airport. i had a 7:00 flight and they would take me that early. thy said their webb site says it starts at 7:00. when i booked i made sure it said shuttle. totally not happy. had to pay taxi $50.00 to get to airport at 5:00 in the morning.

La Toya at the front desk was AMAZING!

La Toya at the front desk was AMAZING!

The room did not get cleaned while we were gone and the snacks and drinks did not get replenished, only one bed got made and one trash taken out. The hotel staff were nice and the breakfast was good.

The room did not get cleaned while we were gone and the snacks and drinks did not get replenished, only one bed got made and one trash taken out. The hotel staff were nice and the breakfast was good.

All good.

All good.

Exceptional

Very good

Room was good size. Chair and bed were comfortable. Shuttle drivers were very nice. The bed was so high, I had difficulty getting up into it. The food in the bar was pretty bad.

Room was good size. Chair and bed were comfortable. Shuttle drivers were very nice. The bed was so high, I had difficulty getting up into it. The food in the bar was pretty bad.

Nice restaurant on site

Nice restaurant on site

The hotel was easy to find and a two minute drive to all the activities in Grapevine. The staff was quite friendly and the property was in great shape.

The hotel was easy to find and a two minute drive to all the activities in Grapevine. The staff was quite friendly and the property was in great shape.

Nice hotel. Rooms were clean, staff was friendly.

Nice hotel. Rooms were clean, staff was friendly.

The way they did breakfast it was 17.00 dol for breakfast and there was nothing to choose from maybe cause it was a holiday

Everything about it The way they did breakfast it was 17.00 dol for breakfast and there was nothing to choose from maybe cause it was a holiday

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Great location

Great location

Great place to stay. Comfy beds, clean rooms, great locations. Plenty of restaurants close and great shuttle to the airport

Great place to stay. Comfy beds, clean rooms, great locations. Plenty of restaurants close and great shuttle to the airport

It was OK, personel

It was OK, personel

—staff super professional

—staff super professional

Great staff, very clean room, outstanding all around.

Great staff, very clean room, outstanding all around.

Even though our rooms were a bit dated, they were spotlessly clean. We stayed for four nights for a wedding and to enjoy a gGapevine Christmas which did not disappoint. The hotel was super convenient to everything and the customer service at the hotel was excellent. The front desk staff were all super helpful and the shuttle provided made everything so convenient. The breakfast was great for the price, especially once we learned you could order other things from the kitchen. All the servers were very kind and attentive. We would definitely stay again if we return to Grapevine!

Even though our rooms were a bit dated, they were spotlessly clean. We stayed for four nights for a wedding and to enjoy a gGapevine Christmas which did not disappoint. The hotel was super convenient to everything and the customer service at the hotel was excellent. The front desk staff were all super helpful and the shuttle provided made everything so convenient. The breakfast was great for the price, especially once we learned you could order other things from the kitchen. All the servers were very kind and attentive. We would definitely stay again if we return to Grapevine!

The breakfast was good but if you wanted the buffet there was not a lot of choices. We ordered off menu and it was so good.

The breakfast was good but if you wanted the buffet there was not a lot of choices. We ordered off menu and it was so good.

Clean room amenities

Clean room amenities

We arrived very late and was lost. Dominique was fantastic. I asked for help and she went above and beyond her required duties. I will remember her and this location. Dominique and her attention to customer needs. She is awesome

Great room. Easy to access restaurant across parking lot

Great room. Easy to access restaurant across parking lot

Very clean!

Very clean!

Worth every penny!

The blind/shade that was left on the floor by the bed.

Breakfast was $36 and you have to serve yourself. Gross food. Hotel room got HORRIBLE internet service even with their trash WiFi. There was shoe marks ON THE CEILING. do not recommend

Breakfast was $36 and you have to serve yourself. Gross food. Hotel room got HORRIBLE internet service even with their trash WiFi. There was shoe marks ON THE CEILING. do not recommend

Staff not available to answer the phone and send a driver to pick us up from the airport. Also away from their desk when check-in

Staff not available to answer the phone and send a driver to pick us up from the airport. Also away from their desk when check-in

Clean

Clean

Na

Na

Great hotel!

Great hotel!

Clean and close to airport

Clean and close to airport

They still offer bar soap, you just have to ask for it at the front desk. Clean room

Very nice friendly staff

Very nice friendly staff

Extremely upset and those are kind words….we were told the shuttle would pick us up from grapefest. We called 7 times with no answer. We walked 2 miles and crossed a 6 line hwy to get back to the hotel. We’re upset beyond belief

Extremely upset and those are kind words….we were told the shuttle would pick us up from grapefest. We called 7 times with no answer. We walked 2 miles and crossed a 6 line hwy to get back to the hotel. We’re upset beyond belief

Really enjoyable. The hotel was great. The reception staff Sucks! There was a young lady at the desk every morning watching something on her phone. Never said a thing. Horrible impression. So sad because the hotel was great.

Really enjoyable. The hotel was great. The reception staff Sucks! There was a young lady at the desk every morning watching something on her phone. Never said a thing. Horrible impression. So sad because the hotel was great.

Very close to the Airport

Clean comfortable bed and room

We paid an extra $23 for breakfast and it was extremely limited.

We paid an extra $23 for breakfast and it was extremely limited.

Staff was extremely helpful and after having a flight cancelled were able to help us accommodate for basic needs of not having luggage. Will stay at this location again next time we are in the DFW area. Thank you for everything!

Staff was extremely helpful and after having a flight cancelled were able to help us accommodate for basic needs of not having luggage. Will stay at this location again next time we are in the DFW area. Thank you for everything!

It was fine. Only there a few hours before leaving for airport early morning

It was fine. Only there a few hours before leaving for airport early morning

Worst beds ever. We all woke up after a long miserable night in pain. It was so bad we left a day earlier than planned.

Worst beds ever. We all woke up after a long miserable night in pain. It was so bad we left a day earlier than planned.

Had to pay for breakfast.

Breakfast

The check in process was very quick. The attendant at the desk was helpful and knowledgable about the arrangements I had made. The accommodations were excellent. It was a very enjoyable stay at the hotel.

The check in process was very quick. The attendant at the desk was helpful and knowledgable about the arrangements I had made. The accommodations were excellent. It was a very enjoyable stay at the hotel.

I would stay again

I would stay again

Great customer service

Great customer service

Very friendly staff. Exceptionally clean.

The only thing I could complain is the noise of the refrigerator in the room.

The only thing I could complain is the noise of the refrigerator in the room.

All good

All good

Nice stay

Nice stay

I gave a bad back and I found the mattress to be a little too soft. Not sure if it was worn or if it was just the standard hotel firmness.

I gave a bad back and I found the mattress to be a little too soft. Not sure if it was worn or if it was just the standard hotel firmness.

Room 204 has bed bugs….. The young lady at the front desk could care less. Gave attitude when I asked the GM’s number.

Room 204 has bed bugs….. The young lady at the front desk could care less. Gave attitude when I asked the GM’s number.

Nice stuff No airport shuttle before 7am

Clean and spacious King bed suite. Excellent water pressure in the shower. $75 pet fee for 1 night...our dog is not destructive at all, but I guess we have to pay for those that are.

The room was very clean and larger than expected. I love the digital key option. I couldn’t get the TV remote to work other than to turn it on and change the volume, but I was too tired anyway. The nightstands have standard outlets and one side has a wireless charging station. We did have to wait a bit for someone to come to the front desk at check-in, but it was otherwise a seamless process.

The room was very clean and larger than expected. I love the digital key option. I couldn’t get the TV remote to work other than to turn it on and change the volume, but I was too tired anyway. The nightstands have standard outlets and one side has a wireless charging station. We did have to wait a bit for someone to come to the front desk at check-in, but it was otherwise a seamless process.

The staff were very friendly and kind, especially Brittany at the front desk! The shuttle drivers were prompt and friendly! We had a great experience there!

The staff were very friendly and kind, especially Brittany at the front desk! The shuttle drivers were prompt and friendly! We had a great experience there!

This was a great hotel for a leisure stay. The food, staff, cleanliness was great.

This was a great hotel for a leisure stay. The food, staff, cleanliness was great.

Love it! Only stay there.

Love it! Only stay there.

Comfortable, spacious room; excellent price range of choices in in-house restaurant for dinner. Breakfast buffet well stocked. A quiet and welcoming respite from long haul travel. All staff interactions were kind, courteous and sincere. Shuttle service excellent. Wonderful to be out of airport space and breathe fresh air, rather than stay in DFW airport. Nothing…my second stay and still no dislikes.

I stood at the desk for a little bit before the 2 ladies there even acknowledged that I was in front of them. I had to speak before they looked up and the lady that checked me in acted like she didn’t really want to be there and I was bothering her for just being there. The smell in the hotel was like a chemical sewage smell. Not pleasant at all. The room had chipped furniture. The tv had showed a blue picture and never cleared up. The bed was uncomfortable. The light in the bathroom flickered on eerily. There were handprints on the back of the bathroom door and dirt on the wall. The only thing that I can say was very good was the breakfast and the breakfast staff. They were very pleasant and greeted us with enthusiasm. We only stayed for one night. That was definitely enough for me.

I stood at the desk for a little bit before the 2 ladies there even acknowledged that I was in front of them. I had to speak before they looked up and the lady that checked me in acted like she didn’t really want to be there and I was bothering her for just being there. The smell in the hotel was like a chemical sewage smell. Not pleasant at all. The room had chipped furniture. The tv had showed a blue picture and never cleared up. The bed was uncomfortable. The light in the bathroom flickered on eerily. There were handprints on the back of the bathroom door and dirt on the wall. The only thing that I can say was very good was the breakfast and the breakfast staff. They were very pleasant and greeted us with enthusiasm. We only stayed for one night. That was definitely enough for me.

At least there should have been a sign posted with the cost of breakfast so we would have known beforehand.

At least there should have been a sign posted with the cost of breakfast so we would have known beforehand.

Short and sweet stay!

Short and sweet stay!

Every thing is clean. Staff is efficient and friendly.

Every thing is clean. Staff is efficient and friendly.

Cheerful staff, clean property

Cheerful staff, clean property

Very comfortable and quiet. Nice room and close to multiple dining options.

Very comfortable and quiet. Nice room and close to multiple dining options.

Don’t want to coment

Don’t want to coment

Great stay.

Great stay.

First off our room has a water leak in the bathroom outlet, we were upgraded to a suite to stay on the same floor with our friends which was good. The bar was out of a couple options of beer we prefer and they did not have items stocked to make a Bloody Mary. We went down the next morning for what we thought was a continental breakfast and it was not good. The eggs were cold, sausage was overcooked, they were out of mix to make waffles then we got told we had to go to the front desk and pay for self serving what little we ate.. the hotel booking says “cook to order” food and there were no clear signs anywhere telling us we had to pay when we arrived downstairs to the breakfast area.

First off our room has a water leak in the bathroom outlet, we were upgraded to a suite to stay on the same floor with our friends which was good. The bar was out of a couple options of beer we prefer and they did not have items stocked to make a Bloody Mary. We went down the next morning for what we thought was a continental breakfast and it was not good. The eggs were cold, sausage was overcooked, they were out of mix to make waffles then we got told we had to go to the front desk and pay for self serving what little we ate.. the hotel booking says “cook to order” food and there were no clear signs anywhere telling us we had to pay when we arrived downstairs to the breakfast area.

It was perfect for what we needed.

It was perfect for what we needed.

Shuttle was great! We used it for downtown main street. Bed was a little hard, but that's a personal preference

Shuttle was great! We used it for downtown main street. Bed was a little hard, but that's a personal preference

It would have been nice to have shuttle service 24/7 but I was pleased with the hotel

It would have been nice to have shuttle service 24/7 but I was pleased with the hotel

Beautiful! Love the indior pool.

Beautiful! Love the indior pool.

The hotel was nice and the courtesy driver was excellent.

The hotel was nice and the courtesy driver was excellent.

Very nice

Very nice

wouldn’t stay here again

wouldn’t stay here again

Ice property with friendly staff but walls are thin. Guests in room next to mine were up all night talking and laughing, my flight was at 5am the next morning, I didn’t get any rest 🙁

Ice property with friendly staff but walls are thin. Guests in room next to mine were up all night talking and laughing, my flight was at 5am the next morning, I didn’t get any rest 🙁

Hotel is good. Some roads in the area are messed up but that's not the fault of the property

Hotel is good. Some roads in the area are messed up but that's not the fault of the property

Great hotel at a reasonable price. When trying to find a deal, don’t overlook this property because of the name. A couple of extra dollars makes a huge difference in the quality of the room.

Great hotel at a reasonable price. When trying to find a deal, don’t overlook this property because of the name. A couple of extra dollars makes a huge difference in the quality of the room.

Tough to access with road construction

Tough to access with road construction

Not at this time

Not at this time

If I have to pay for an Uber or Lyft I will not be happy since I booked this hotel based on the fact it advertised airport shuttle service.

If I have to pay for an Uber or Lyft I will not be happy since I booked this hotel based on the fact it advertised airport shuttle service.

Very friendly staff. Quiet, clean, decorated nicely for the holidays!

Very friendly staff. Quiet, clean, decorated nicely for the holidays!

Although the staff and property were fine when I got there, I waited for the shuttle for 30 minutes (10pm) while trying to call to confirm its frequency. When I finally got through after calling five times and letting the phone ring, ring and ring, I was told the shuttle stopped at 7pm that day - even though it's listed as working until 11pm. Would have been good information to have.

Although the staff and property were fine when I got there, I waited for the shuttle for 30 minutes (10pm) while trying to call to confirm its frequency. When I finally got through after calling five times and letting the phone ring, ring and ring, I was told the shuttle stopped at 7pm that day - even though it's listed as working until 11pm. Would have been good information to have.

The room is very good.

The room is very good.

The room was traveler friendly. It would have been nice to have a lighted makeup mirror.

The room was traveler friendly. It would have been nice to have a lighted makeup mirror.

Super friendly staff!!

Super friendly staff!!

Friendly staff

Friendly staff

beautiful room . It was very spacious. Front desk staff was friendly

beautiful room . It was very spacious. Front desk staff was friendly

Desk person was not Miss Personality. Boomerjacks & Saltgrass close by a plus.

Desk person was not Miss Personality. Boomerjacks & Saltgrass close by a plus.

Poorly staffed, but that’s what you usually get today

Poorly staffed, but that’s what you usually get today

It was wonderful. Great staff!

It was wonderful. Great staff!

We had an early flight the next morning so only stayed the night. The room was clean and comfortable. The staff were friendly. There were many options for dining nearby and walkable. I’d definitely stay again.

We had an early flight the next morning so only stayed the night. The room was clean and comfortable. The staff were friendly. There were many options for dining nearby and walkable. I’d definitely stay again.

Exceptional service

Exceptional service

Fantastic location...the staff was very friendly, the rooms were well supplied and perfectly clean, super quiet, nice community space/patio, delicious breakfast. We had a wonderful stay and look forward to returning.

Fantastic location...the staff was very friendly, the rooms were well supplied and perfectly clean, super quiet, nice community space/patio, delicious breakfast. We had a wonderful stay and look forward to returning.

The young lady at front feet was less than friendly. We were not greeted at all. She never asked for our name but simply stared at us waiting for us to speak first. She took our payment and never told us a thing about the hotel…like where the elevators were located. We were left to figure it out. I’m sure sites a lovely person but sure truly needs some training to be a front desk worker. The front desk sets the tone for the stay.

The young lady at front feet was less than friendly. We were not greeted at all. She never asked for our name but simply stared at us waiting for us to speak first. She took our payment and never told us a thing about the hotel…like where the elevators were located. We were left to figure it out. I’m sure sites a lovely person but sure truly needs some training to be a front desk worker. The front desk sets the tone for the stay.

This hotel was far enough away from downtown that I didn’t hear any crowd noise but close enough for a short drive for shopping and dining.

This hotel was far enough away from downtown that I didn’t hear any crowd noise but close enough for a short drive for shopping and dining.

Lacks knowledge on how to print a receipt. Could not print me an official receipt for my business stay there on August 20th.

Replacing the carpet for a laminated floor would make the rooms cleaner an more modern.

Good People…

During our first night at the hotel, the dining area was closed, which was disappointing. We had to shower and get dressed to go out to eat, despite being very exhausted. We had no plans to leave the hotel that night. The restroom fixtures were very rusty, and the lack of a restroom extractor made it very humid. The AC never turned off, even though we had it on auto. As a result, my baby woke up with a cough. The pool had a very strong smell of chlorine, and after being in there for 30 minutes, my son's eyes started burning. We were under the impression that breakfast was included, like at Holiday Inn, but we found out that was not the case. Overall, I regretted my stay. We decided to leave on Saturday at 6:00 pm and did not stay until the next morning because we were not comfortable staying another night. When I tried to give the key card to the front desk while informing them that we were checking out, the staff member said they didn't need it. Overall, I am very disappointed and don't think I can recommend this hotel at all.

It was write off the highway and yet quiet and family friendly.

The stay was wonderful. Spacious and clean rooms. Brittany at the front desk had great customer service. Brittany was nice, pleasant and kind. Way to go.

Nice and clean

Always asking for money for incidentals and never get refunded for it.? Charged for breakfast and should have been included. No hair dryer in room. Asked twice for it never got it.?

The carpet in the room was disgusting. Housekeeping knocked on our door and woke us up prior to 8:00 am to see if we were there. 5 minutes later another housekeeper knocked on the door to see if we were there. Housekeeping knocked a third time just before 11:00 am. We had to navigate around all the dirty linens in the hall when we finally left. First time staying here, and the last.

One blind in room didn’t work. Staff not out goingly friendly.

Ocatilla needed some care outside, but the grounds and indoors were lovely. Brittany was a joy to work with.

Our place to stay when going to airport early next day.

I had supper on the patio on Monday evening, 6/24, and each day I noticed my plate, glass, and floss pick were still there. Today is Friday, 6/28, and my dinner plate, glass, and floss pick are still on the table from 6/24.

Nice place

Great stay and close to several restaurants

System hiccup that property was easily managing to keep the flow of customers moving quickly along.

Misleading to say "breakfast included." It is not and for one person a la cart it is $7.99. Too much!

The room was clean and the staff were friendly.

Easy efficient front desk very helpful

Clean, comfortable hotel with friendly, professional and polite staff.

Quiet and spacious.

Great staff, everything was nice

Closer to the airport, friendly staff

After spending 400 + for two nights. At least you could get a complimentary breakfast .

I have been a Hilton Honors member for several years. I am always impressed with the quality of the facilities and friendliness of the staff.

Water for showers doesn’t get warm enough but other than that everything was fine .

All was good. Asked for a queen and got two small beds. Everything else was good.

We love this hotel the kids loved the pool our first family trip to Dallas.

Mattress was broke, every time we moved we could hear something broke. The decorative cover over the comforter was like sandpaper. The room never got cooled down, not sure if it was the humidity or what but we woke up hot every hour all night.

Clean, comfortable, good sized room for me and my family. Polite staff, and very reasonable price for what you get. Would definitely stay here again and bring my dog next time!

I’d suggest not booking at this Hilton cause they will give your room away that you pay for . We get there to check in at 4 and they gave our prepaid room away it took over a hour to get us in a different room . The tv didn’t work and was blue so we couldn’t even watch tv the bed was hard as a rock . Then as I was getting dressed at 9 am checkout is at 12 somebody from the hotel let themselves into my room WHILE I was changing . We told the people at the front desk no one cared that we had someone come inside our locked room . So I’d suggest skipping this place it was horrible . They said they was overbooked so I’m guessing we got the scrap leftovers and that’s why our room was horrible . The lady walking inside our room while I was naked was the cherry on top of a horrible time . They also triple charged us after we laid on Expedia .

Friendly staff

Ever thing was nice i will be back ❤️

The only thing was that there was no hot water in the bathtub, and although I reported this, I was told it was because I didn’t pull the knob correctly. Needless to say, showering was not comfortable.

Helpful staff, great location with restaurants close.

For the prices they charge for a room one would think that a complimentary breakfast would be included. But not so.They charge exorbitant prices for a mediocre breakfast. Might as well go downtown and get a good breakfast for the same money.

The lady who checked us in was wonderful

Nice room. Quiet. Easy access.

.

Horrible customer service booked a king months prior none available when we checked in. Stuck with a double. Called TWICE for towels they told us they would be up right away. HOURS later we went down to just get them ourselves and there was 3 people up front just sitting and talking. Restroom was dirty. Half the channels didn’t work. They didn’t want to help us when we were there but they sure did want us to check out early they called us at 6AM saying we requested a courtesy call which we didn’t! Then they were knocking at the door at 9AM. Check out is at 12.