Sheraton Austin Georgetown Hotel & Conference Center
About Sheraton Austin Georgetown Hotel & Conference Center
Sheraton Austin Georgetown Hotel & Conference Center has free bikes, a fitness center and a sun terrace with swimming pool and buffet breakfast in Georgetown. This 4-star hotel offers a shared lounge and room service. The property has an ATM, a concierge service and luggage storage for guests. At the hotel you'll find a restaurant serving American cuisine. Vegetarian, dairy-free and vegan options can also be requested. Guests at Sheraton Austin Georgetown Hotel & Conference Center will be able to enjoy activities in and around Georgetown, like hiking and cycling. Staff speak English and Spanish at the reception. Dell Diamond is 13 miles from the accommodation, while Moody Center is 27 miles from the property. Austin-Bergstrom International Airport is 33 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and friendly staff. The location is also a highlight, with many guests appreciating its proximity to dining options and local attractions. However, there are some recurring issues with parking, breakfast, and certain amenities not meeting expectations.
- Clean and comfortable rooms
- Friendly and helpful staff
- Limited or inconvenient parking
- Breakfast quality and price issues
- 5/5
Clean rooms
- 1/5
Also they had loud guests! No free breakfast. Cost to park. Not my favorite place to stay this time!
- 5/5
Exceptional
- 5/5
The room was immaculate! Comfortable! Very spacious!
- 5/5
very nice.
- 5/5
Exceptional
- 2/5
The room was hot and humid. The sheets felt wet due to the humidity in the rooms. Worst night of sleep
- 5/5
This is a nice hotel. Will stay here again. Easy enough to get an Uber to Georgetown so location was good.
- 5/5
This is a nice hotel. Will stay here again. Easy enough to get an Uber to Georgetown so location was good.
- 3/5
Hotel entrance was appealing and clean. Convenient garage parking beside the hotel. Very friendly staff. Some restaurants and shopping near the hotel, but will likely need transportation to get to most places.
- 5/5
Clean, quiet and safe. Will stay here again.
- 5/5
Everything was great when I asked for a late check out the first representative was not very helpful but the second one was in the morning around noon and she was able to get me a late checkout at four so I really appreciated that but other than that, the facility was clean everything was great.
- 5/5
Everything was elite.
- 5/5
There were many complaints from the guests that the breakfast buffet was cold. Ordering bacon and eggs from the kitchen, it took 30 minutes for the order to reach my table.
- 5/5
Exactly what you are looking for in a Sheridan.
- 2/5
- 5/5
I think the lobby smelled bad. One suggestion is to have coffee and hot water available 24 hours a day in the lobby. That would of been amazing
- 5/5
This was our third year staying here and it is always exceptional. The staff is always so friendly. Especially Lydia in the restaurant. She is the best!
- 5/5
The Georgetown Sheraton is in a great location with several restaurant and bars within walking distance,including a nice bar inside the hotel. The hotel was very nice and we really enjoyed our stay. We will definitely stay here again.
- 4/5
The bar service, food, and drinks were top-notch!! The room needed a little TLC, but overall, it was acceptable. The parking garage needed a good cleaning. The front desk staff wasn't the friendliest I've experienced, but they weren't necessarily rude. Be warned you'll be charged for Wifi if you're not a Marriott member and may still be charged.
- 5/5
Check in was seamless. Clean room and room service was good.
- 4.5/5
Very comfortable bed and friendly staff
- 4.5/5
Superb
- 4/5
Breakfast not included
- 5/5
Excellent hotel. Always get a great nights sleep. Very clean and comfortable
- 1.5/5
The shower would not adjust from scolding hot – the knob was very hard to turn and get the temperature right in the shower. The body wash was empty and the shampoo bottle fell off the wall.
- 4/5
$33 breakfast!!
- 5/5
The property was beautiful and the location was perfect for my needs. There’s a beautiful walking trail right behind the hotel and there’s plenty of restaurants that are walking distance. I’d stay here again for sure!
- 5/5
Clean
- 3/5
For a 4 star hotel the amenities seem very outdated. There are no water refill stations. They say the pool is heated, but it was so cold no one wanted to get in. There is no hot tub. They had some games out on the patio but the connect 4 was broken. There are no microwaves in the room. That seems like a standard now days even in 2 and 3 star hotels. The did have one with the ice machine. When I heard someone ask the front desk why they didn’t have a microwave in the room the front desk clerk said it is because they are a 4 star hotel, not a restaurant. That doesn’t even make sense.
- 2/5
The comfortable beds The breakfast was cold and expensive. Had no hot water in the shower
- 2/5
The comfortable beds The breakfast was cold and expensive. Had no hot water in the shower
- 5/5
Everything Paid parking
- 5/5
Everything Paid parking
- 5/5
Great staff
- 5/5
Great staff
- 5/5
Room was clean and staff was very nice. Check in was very quick.
- 5/5
Room was clean and staff was very nice. Check in was very quick.
- 5/5
My husband and I visited the hotel over the weekend and we really enjoyed our stay there. The hotel is really open and spacious. The areas are very well kept and everyone was really nice and friendly. The check in and check out process was quick and easy. The rooms were very spacious and clean. The parking garage is right next to the hotel. The hotel was everything you would expect from a 4 star hotel. It is a very good location, walking distance to shops, boutiques, spas, restaurants, and short 5 minute ride into town center. I would love to stay here again. There is not much to complain about. The only thing I can think of is that the outdoor area around the pool was not as maintained as the rest of the hotel areas- and by that I mean there were alot of leaves around the seating areas outside.
- 5/5
My husband and I visited the hotel over the weekend and we really enjoyed our stay there. The hotel is really open and spacious. The areas are very well kept and everyone was really nice and friendly. The check in and check out process was quick and easy. The rooms were very spacious and clean. The parking garage is right next to the hotel. The hotel was everything you would expect from a 4 star hotel. It is a very good location, walking distance to shops, boutiques, spas, restaurants, and short 5 minute ride into town center. I would love to stay here again. There is not much to complain about. The only thing I can think of is that the outdoor area around the pool was not as maintained as the rest of the hotel areas- and by that I mean there were alot of leaves around the seating areas outside.
- 5/5
Nice room. Power outage first morning. Staff friendly. Needs night light in bathroom.
- 5/5
Nice room. Power outage first morning. Staff friendly. Needs night light in bathroom.
- 5/5
Room was clean but Hotel is past due for a remodel/refresh. Carpet had numerous spots and bathroom sink had a big crack. We stay here a lot and staff is always wonderful. Restaurant and bar are both great places to hang out. Highly Recommend.
- 5/5
Room was clean but Hotel is past due for a remodel/refresh. Carpet had numerous spots and bathroom sink had a big crack. We stay here a lot and staff is always wonderful. Restaurant and bar are both great places to hang out. Highly Recommend.
- 5/5
The rooms are always very clean and the beds are so comfortable. The staff is always very accommodating because my flight is always one of the last direct flights from Jacksonville. This Hotel is very convenient for me and my family that I am visiting in the area.
- 5/5
The rooms are always very clean and the beds are so comfortable. The staff is always very accommodating because my flight is always one of the last direct flights from Jacksonville. This Hotel is very convenient for me and my family that I am visiting in the area.
- 4.5/5
Clean open spacious 2nd floor lobby is different
- 4.5/5
The staff was very friendly and helpful! Nothing
- 5/5
Everything was perfect
- 5/5
Beautiful outdoor area and restaurant Walk from parking garage
- 5/5
Beautiful outdoor area and restaurant Walk from parking garage
- 5/5
Exceptional
- 4/5
I think the room could be updated a little, although not bad at all. You need to pay for parking, so if you have a car, add that to your total. It's @ $10 per day The lobby is nice. The outside, in back, is nice to hang out and have a drink You can take a very short walk to the Rivery for coffee & bakery This was my 2nd time staying and I would stay again Convenient to highway
- 4/5
I think the room could be updated a little, although not bad at all. You need to pay for parking, so if you have a car, add that to your total. It's @ $10 per day The lobby is nice. The outside, in back, is nice to hang out and have a drink You can take a very short walk to the Rivery for coffee & bakery This was my 2nd time staying and I would stay again Convenient to highway
- 4/5
Well maintained property, respectful staff
- 4/5
Well maintained property, respectful staff
- 5/5
Inviting common areas Easy and quick access to downtown Georgetown restaurants, shopping, and entertainment
- 5/5
Inviting common areas Easy and quick access to downtown Georgetown restaurants, shopping, and entertainment
- 5/5
Did not have the breakfast. Many other options very close. Area safe.
- 5/5
Did not have the breakfast. Many other options very close. Area safe.
- 5/5
Room was clean and quiet.
- 5/5
Room was clean and quiet.
- 5/5
Exceptional
- 5/5
Good
- 5/5
Good
- 5/5
Didn’t eat breakfast there because the night before we ate at the bar & the food was horrible! Food was horrible. Should not have to pay for parking or internet when you’re paying for a room. Will not be staying there again for those reasons.
- 5/5
Didn’t eat breakfast there because the night before we ate at the bar & the food was horrible! Food was horrible. Should not have to pay for parking or internet when you’re paying for a room. Will not be staying there again for those reasons.
- 5/5
Clean and friendly Absolutely nothing
- 5/5
Clean rooms. Great facility
- 5/5
Clean rooms. Great facility
- 5/5
Everything - staff were excellent. Cost of parking
- 5/5
Very very
- 5/5
Very very
- 5/5
Great property close to downtown area and restaurants. The boiler had an issue and our son took a scolding shower that was scary but management was very responsive and gracious about it. If we go back we would not stay anywhere else.
- 5/5
Great property close to downtown area and restaurants. The boiler had an issue and our son took a scolding shower that was scary but management was very responsive and gracious about it. If we go back we would not stay anywhere else.
- 5/5
Room was large and elegant.
- 5/5
Room was large and elegant.
- 3/5
It was ok- pillows were poor quality and bed covers were thin - not good quality either. We managed.
- 3/5
It was ok- pillows were poor quality and bed covers were thin - not good quality either. We managed.
- 5/5
Great job
- 5/5
Great job
- 5/5
Large comfortable rooms
- 4.5/5
to see up new app with credit card etc just so the hotel can charge me for parking.
- 5/5
Great service
- 5/5
Great service
- 5/5
Loved my stay! Very beautiful quiet location, very friendly staff and guests, delicious room service!
- 5/5
Loved my stay! Very beautiful quiet location, very friendly staff and guests, delicious room service!
- 4/5
clean rooms friendly staff
- 4/5
clean rooms friendly staff
- 3/5
It took 30 minutes to locate the motel using the car map, not easy to get to at all. Breakfast was not served, only coffee. The room was clean but the temperature kept going up throughout the night. I had to get up to adjust controls.There were only 2 towels. You have to pay for internet and only 10 channels on tv. We are not impressed with this motel.
- 3/5
It took 30 minutes to locate the motel using the car map, not easy to get to at all. Breakfast was not served, only coffee. The room was clean but the temperature kept going up throughout the night. I had to get up to adjust controls.There were only 2 towels. You have to pay for internet and only 10 channels on tv. We are not impressed with this motel.
- 3/5
The rooms are in good shape but the toilet paper and kleenex are almost see thru. Parking is non-existent, unless you pay in the parking garage that is literally attached to the hotel but not managed by the hotel. Weird.
- 3/5
The rooms are in good shape but the toilet paper and kleenex are almost see thru. Parking is non-existent, unless you pay in the parking garage that is literally attached to the hotel but not managed by the hotel. Weird.
- 5/5
I miscalculated the time for my grandsons wedding andthe desk agent was so kind to help me
- 5/5
I miscalculated the time for my grandsons wedding andthe desk agent was so kind to help me
- 5/5
Hotel was really nice! Staff were friendly and it was very clean I would stay again!
- 5/5
Hotel was really nice! Staff were friendly and it was very clean I would stay again!
- 5/5
??
- 5/5
??
- 5/5
Nice hotel
- 5/5
Nice hotel
- 4.5/5
loved sitting out by pool and enjoyed lovely breakfast. The hotel even smells awesome! Views gorgeous! I requested a room that looks out back of property and we were assigned to look out front instead. I didn’t complain, but did double check myself that a request was in there as I remembered. Perhaps next time.
- 1/5
Came to hotel for a wedding my room was hot- ac was not working properly and they said they gave me a nice view from that the start of getting room and it was a terrible .
- 1/5
Came to hotel for a wedding my room was hot- ac was not working properly and they said they gave me a nice view from that the start of getting room and it was a terrible .
- 2/5
The Hotel was not in good standard no shampoo had a bad smell
- 2/5
The Hotel was not in good standard no shampoo had a bad smell
- 5/5
Great hotel. We always stay here when in Georgetown.
- 5/5
Great hotel. We always stay here when in Georgetown.
- 5/5
I had a wonderful stay at the Sheraton Georgetown! The hotel was spotless — very clean and well-maintained throughout. The staff were friendly, professional, and always ready to help with a smile. The rooms were spacious, comfortable, and quiet, and the overall atmosphere felt relaxing. The location is great too — close to restaurants and downtown Georgetown. I’d definitely stay here again and highly recommend it to anyone visiting the Austin area.
- 5/5
I had a wonderful stay at the Sheraton Georgetown! The hotel was spotless — very clean and well-maintained throughout. The staff were friendly, professional, and always ready to help with a smile. The rooms were spacious, comfortable, and quiet, and the overall atmosphere felt relaxing. The location is great too — close to restaurants and downtown Georgetown. I’d definitely stay here again and highly recommend it to anyone visiting the Austin area.
- 1.5/5
Room was spacious. That’s it. Parking is a mess. You have to pay 10$ for overnight parking via scammy QRcode and staff refuses to just bill this to the room. For that price it’s unacceptable.
- 5/5
Good
- 5/5
Good
- 5/5
great
- 5/5
great
- 5/5
Only carpet in room was dirty.stains.442#
- 5/5
Only carpet in room was dirty.stains.442#
- 5/5
Great hotel with many restaurants in walkable distance. There was an event one night that made parking difficult but otherwise a great hotel option in the area.
- 5/5
Great hotel with many restaurants in walkable distance. There was an event one night that made parking difficult but otherwise a great hotel option in the area.
- 5/5
Georgetown is a quaint place but close enough to Downtown. The hotel bars and outdoor patios/pool are lovely! Traffic can be bad but there are work arounds.
- 5/5
Very nice hotel
- 5/5
Very nice hotel
- 5/5
Great location.
- 5/5
Great location.
- 5/5
Our room, as well as the entire hotel was spotless. We would definitely stay here again.
- 5/5
Our room, as well as the entire hotel was spotless. We would definitely stay here again.
- 3.5/5
The shower water pressure was excellent, a small detail, but after a long day of traveling, it felt amazing and made a difference. The in-room toiletries were also a nice touch, especially the shampoo and conditioner, which smelled wonderful. We enjoyed the breakfast buffet overall. The coffee was brewed very nicely, and the fruit was so fresh. While the three different bread options weren’t our favorite, the potatoes were absolutely ? and definitely stood out. The dining staff were also attentive and made sure guests were taken care of. Parking was stressful. Even though I paid for the garage, we weren’t able to find a spot when we first arrived because it’s also open to non-guests for free. After circling for about 10 minutes, we gave up and went to grab a late lunch. When we came back later, we finally found parking, but after a long day of traveling, it was frustrating not to be able to park right away. We also didn’t like that Wi-Fi access had a daily fee. Something we expected to be included. The lobby bathrooms weren’t very clean and had an unpleasant smell, possibly due to the convention happening, but still not acceptable for a hotel of this standard. At check-in, the front desk forgot to give me a breakfast voucher, and I only received it after asking about breakfast times. On the day of check-out, housekeeping knocked on our door twice, starting around 9:30 a.m., even though check-out wasn’t until noon. The second knock came closer to 10:00 a.m., which left us feeling rushed and ultimately led us to leave earlier than planned. Lastly, the pillows were uncomfortable. Most hotels we’ve stayed at usually offer a mix of firm and soft options, but all of these felt old and flat, which made it difficult to get a good night’s sleep.
- 5/5
It was a nice hotel, not luxurious but nice and felt new. It was nicely designed as well.
- 5/5
It was a nice hotel, not luxurious but nice and felt new. It was nicely designed as well.
- 5/5
- 5/5
- 5/5
Friendly staff, clean rooms
- 5/5
Friendly staff, clean rooms
- 5/5
This was a fantastic stay! Beds were super comfortable, rooms were very clean, and all the staff we talked with were super friendly. Gustavo at the restaurant was one of the nicest people ever, and he came up with a drink for me based on one from a restaurant I like. I highly recommend this hotel for your stay!
- 5/5
This was a fantastic stay! Beds were super comfortable, rooms were very clean, and all the staff we talked with were super friendly. Gustavo at the restaurant was one of the nicest people ever, and he came up with a drink for me based on one from a restaurant I like. I highly recommend this hotel for your stay!
- 5/5
All good.
- 5/5
All good.
- 5/5
Great value for the price we paid. I would definitely recommend this property and would come back to this property on my next trip.
- 5/5
Great value for the price we paid. I would definitely recommend this property and would come back to this property on my next trip.
- 5/5
Beautiful hotel!
- 5/5
Beautiful hotel!
- 4/5
Did not like that the breakfast buffet you had to pay for. Many other hotels have complimentary breakfast. All the food was the same as you would get as a complimentary breakfast at other hotels. Nothing different. It was ridiculous!
- 4/5
Did not like that the breakfast buffet you had to pay for. Many other hotels have complimentary breakfast. All the food was the same as you would get as a complimentary breakfast at other hotels. Nothing different. It was ridiculous!
- 3/5
The property was nice, was shocked I had to pay $10 a day to park. The a/c did not work that well at night it was not cooler than 73. We reported the first morning about the temp and they would look into it. The next night you could tell the air stopped working around midnight. I reported again the next morning they said yes we fixed it this morning.
- 3/5
The property was nice, was shocked I had to pay $10 a day to park. The a/c did not work that well at night it was not cooler than 73. We reported the first morning about the temp and they would look into it. The next night you could tell the air stopped working around midnight. I reported again the next morning they said yes we fixed it this morning.
- 3/5
Was so sad in this stay - was a QUICK trip for a friends bday. STAFF amazing but carpet felt damp and sticky, we came in late and room was warm - humid - turned air down only to wake up to 76 - when set at 68 - still humid. Complained and desk said, "we know whole hotel having issues last few days"???? JULY - for $200, I should have the choice to cancel if they knew no air
- 3/5
Was so sad in this stay - was a QUICK trip for a friends bday. STAFF amazing but carpet felt damp and sticky, we came in late and room was warm - humid - turned air down only to wake up to 76 - when set at 68 - still humid. Complained and desk said, "we know whole hotel having issues last few days"???? JULY - for $200, I should have the choice to cancel if they knew no air
- 5/5
Good restaurant and cocktail lounge.
- 5/5
Good restaurant and cocktail lounge.
- 4/5
Good place to stay
- 4/5
Good place to stay
- 5/5
Great place to stay. Will look forward to my next visit.
- 5/5
Great place to stay. Will look forward to my next visit.
- 5/5
Enjoyed this hotel. Staff very friendly. Loved that you could walk to town center for restaurants
- 5/5
Enjoyed this hotel. Staff very friendly. Loved that you could walk to town center for restaurants
- 5/5
Perfect for Georgetown visit. Great property, very nice staff. Good amenities and close to many dining options.
- 5/5
Perfect for Georgetown visit. Great property, very nice staff. Good amenities and close to many dining options.
- 5/5
very clean and great customer service
- 5/5
very clean and great customer service
- 0.5/5
Nothing you should be ashamed of yourself for lying about it’s location no where near the airport or Austin
- 5/5
It was in the perfect location.
- 5/5
It was in the perfect location.
- 5/5
Location
- 5/5
The Sheraton Austin was a top tier experience. It’s located near several restaurants and businesses that offer a variety of foods and services.
- 5/5
The Sheraton Austin was a top tier experience. It’s located near several restaurants and businesses that offer a variety of foods and services.
- 5/5
Clean
- 5/5
Clean
- 5/5
The hotel was spotless & the staff was friendly. Will definitely stay here again
- 5/5
The hotel was spotless & the staff was friendly. Will definitely stay here again
- 5/5
Lovely hotel. I have stayed there every time I come to visit family in Georgetown.
- 5/5
Lovely hotel. I have stayed there every time I come to visit family in Georgetown.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Pay for parking
- 5/5
The best hotel in Georgetown! We stay every year for Two Step Inn. Sometimes we see the festival artists in the lobby. Very clean and comfortable.
- 5/5
The best hotel in Georgetown! We stay every year for Two Step Inn. Sometimes we see the festival artists in the lobby. Very clean and comfortable.
- 5/5
The hotel itself was lovely and the rooms spacious. The staff was extremely friendly and knowledgeable. I would stay here again if the opportunity arises.
- 5/5
The hotel itself was lovely and the rooms spacious. The staff was extremely friendly and knowledgeable. I would stay here again if the opportunity arises.
- 5/5
We stay here often when traveling to the Austin area. It is a very nice hotel in a great location.
- 5/5
We stay here often when traveling to the Austin area. It is a very nice hotel in a great location.
- 5/5
Hotel was very nice, housekeeping
- 5/5
Hotel was very nice, housekeeping
- 3/5
arrived at 9pm- hungry and tired. food options were very limited and the quality was poor.
- 3/5
arrived at 9pm- hungry and tired. food options were very limited and the quality was poor.
- 5/5
Enjoyed the lobby area & bar as well as the restaurant. Only a day trip - wished it had been a little longer to have time to enjoy the pool & explore the area. I will be back!
- 5/5
Enjoyed the lobby area & bar as well as the restaurant. Only a day trip - wished it had been a little longer to have time to enjoy the pool & explore the area. I will be back!
- 5/5
Staff is courteous and professional.
- 5/5
Staff is courteous and professional.
- 5/5
I would also like to give a special thank you to the bar tenders on 2nd floor and the restaurant staff on 1st floor with their help in coordinating brunch for a large family group!
- 5/5
I would also like to give a special thank you to the bar tenders on 2nd floor and the restaurant staff on 1st floor with their help in coordinating brunch for a large family group!
- 5/5
Beautiful, clean and very friendly hotel, loved our stay here and the food is great from the in house restaurant. The beds were very comfortable and no noise at all from other rooms. I would for sure stay here again.
- 5/5
Beautiful, clean and very friendly hotel, loved our stay here and the food is great from the in house restaurant. The beds were very comfortable and no noise at all from other rooms. I would for sure stay here again.
- 5/5
best shower ever. Great water pressure
- 5/5
best shower ever. Great water pressure
- 4/5
The pool was not heated like advertised. Which was disappointing. There was also a fire alarm that went off at 845 in the morning which I am assuming was a false one since we were able to go back in about 15 mins later.
- 4/5
The pool was not heated like advertised. Which was disappointing. There was also a fire alarm that went off at 845 in the morning which I am assuming was a false one since we were able to go back in about 15 mins later.
- 5/5
Awesome place
- 5/5
Awesome place
- 5/5
Nice quiet and well maintained hotel. Staff was accommodating and kind.
- 5/5
Nice quiet and well maintained hotel. Staff was accommodating and kind.
- 5/5
Friendly staff, grest experience
- 5/5
Friendly staff, grest experience
- 1/5
This hotel was unsafe. Apparently Orbitz corporate will not allow me to state what the actual safety issue was. Let me try this: If you were a woman guest at this hotel you were in danger of being raped, because of some of the people that the hotel allowed to host a function there. Will that work, Orbitz corporate?
- 1/5
This hotel was unsafe. Apparently Orbitz corporate will not allow me to state what the actual safety issue was. Let me try this: If you were a woman guest at this hotel you were in danger of being raped, because of some of the people that the hotel allowed to host a function there. Will that work, Orbitz corporate?
- 5/5
great stay
- 5/5
great stay
- 5/5
This was a very exciting place to stay
- 5/5
This was a very exciting place to stay
- 5/5
Hotel was amazing, staff was so friendly.
- 5/5
Hotel was amazing, staff was so friendly.
- 5/5
My only issues were no microwave in room, no tea bags in room; undisclosed $75 pet fee and fee for parking. The room was very clean and comfortable.
- 5/5
My only issues were no microwave in room, no tea bags in room; undisclosed $75 pet fee and fee for parking. The room was very clean and comfortable.
- 5/5
We went down for my sister's wedding. We opted for the king suite on the club level. The suite was a nice size with 2 bathrooms. The master bathroom was very large offering a tub and large shower as well as a place to get ready. The club level is great for kiddos, snacks and drinks 24hrs. The coffee machine was great for making lattes. The breakfast was great with lots of food options. Staff is very friendly. Beds were comfortable and everything was clean. Good job!
- 5/5
We went down for my sister's wedding. We opted for the king suite on the club level. The suite was a nice size with 2 bathrooms. The master bathroom was very large offering a tub and large shower as well as a place to get ready. The club level is great for kiddos, snacks and drinks 24hrs. The coffee machine was great for making lattes. The breakfast was great with lots of food options. Staff is very friendly. Beds were comfortable and everything was clean. Good job!
- 5/5
Cordiality comfort excellence Staff
- 5/5
Cordiality comfort excellence Staff
- 5/5
Friendly staff and clean
- 5/5
Friendly staff and clean
- 5/5
Wish they had free parking but it is AMAZING HERE
- 5/5
Wish they had free parking but it is AMAZING HERE
- 4/5
This hotel is our favorite place to stay when visiting family in Georgetown, TX. Great location near shops, good restaurant and bar and nice cozy and clean rooms. Staff is very welcoming and helpful.
- 5/5
Great place
- 5/5
It was nice
- 5/5
Great hotel! Everyone was so nice!
- 4/5
There was a hair on the comforter so we just folded it down and used my own sheet & blanket. One of the glasses in the restroom was already used. Only one wash cloth was provided.
- 5/5
I have stayed at this Sheraton several times and I would highly recommend it!
- 5/5
My stay was short but sweet. The room was amazing with plenty of room. I will definitely be staying again when visiting our grandchildren
- 4/5
Great services just wish they had better pillows
- 5/5
The room was excellent and the bed was extremely comfortable. The atmosphere was amazing
- 5/5
We had generally an excellent experience there. The one area for improvement is the club level. The food and drink offerings were measly at best. Some complimentary wine or beer and more than just granola bars and pretzels etc would be welcome. And also, the breakfast provided was essentially the same thing that is offered at a very low budget hotel. I was disappointed with that as well. I did not get my money's worth for my club level room.
- 4/5
Clean and friendly staff
- 5/5
Property was gorgeous! Cleaning people did not understand a requesr for extra towels and I spoke Spanish to them! She never brought them and I had to go downstairs to get them myself.
- 3/5
The property was beautiful and clean and the staff at check in was helpful and friendly. I was unhappy that I let the staff at checkout know that the shower was ice cold that morning and they had no reply other than “We’ll let maintenance know.” No apology, nothing for the fact that I had to take an ice cold shower that day.
- 4/5
This is one of our favorite hotels when we’re passing through the Austin area. Overall, it’s a lovely property. Our stay last night though wasn’t the best. Upon check-in, we were assigned a room that appeared to still be occupied, or at least had not been cleaned. We headed back to the check-in desk and were given another room, but it was late and an inconvenience. The new room was nice, but we could not get the temperature regulated, so didn’t sleep well as it was too warm. The bathroom floor was sticky and water spots on the shower fixtures. We still really like this hotel, just didn’t have a 5 star experience this stay.
- 5/5
Great location. Can walk to several restaurants, coffee shop, spa, and hike and bike trail.
- 5/5
pleasant stay, no issues, clean and updated.
- 4/5
Hotel was clean and nice. Staff was wonderful. Little pricey for location.
- 5/5
Must stay here. Best ever. Relaxing, peacful, kind professional staff. Beautiful area as well. Recommend stating in a club room on the 7th floor.
- 5/5
The hotel was great.
- 5/5
Nice area, plenty walkable restaurants and live music in a peaceful setting!
- 4/5
You need to donate your towels to a car wash. They are old, thin, and like sand paper.
- 5/5
Nicest place in Georgetown. In a great location at Rivery. Breakfast was delicious and the staff amazing!
- 5/5
Wish I could have stayed longer and enjoyed the pool area.
- 5/5
The property was very clean. The staff was very welcoming upon arrival. I love that there is shopping and restaurants close by.
- 5/5
Moved our son to Southwestern and highly recommend this property and the surrounding area! Good restaurants within walking distance.
- 5/5
Clean and curtious
- 5/5
Quiet area with on site and offsite amenities within 100 yards of the front door. Highly recommend this place.
- 5/5
Great accommodations
- 5/5
Very clean, great staff and literally places to eat/drink right across the parking lot. Pool was fun. Very clean and just a fun time. Room service breakfast was yummy and worth every $, drinks at jacks lounge was quiet and very friendly bartenders. Just enough alcohol choices :)
- 4/5
Stay was nice but they charged us for breakfast both days which we did not consume so am disputing.
- 4/5
Great hotel. The only negative is they now charge for parking, but that is not disclosed in the listing. It’s reasonable at 10 dollars, but should be.
- 5/5
Consistently nice hotel and great for families. I highly recommend.
- 5/5
Great overall service
- 5/5
Friendly and helpful staff. Would stay here again.
- 5/5
We arrived before the scheduled time and they had our room ready. Hotel located close to everything. Well decorated and clean facilities. Daily housekeeping. Swimming pool with clean and hot water.
- 5/5
Great location. Very safe
- 5/5
Great service
- 5/5
The room was great, the service was great...helped us with early Checkin and easy checkout. The only thing that was strange was the small specks or holes on or in the ceiling above the bed.
- 5/5
the hotel had an outdoor heated pool which was heated. It was a good size and popular with guests on the hot weekend we stayed. There are also conference rooms. we attended a function while we enjoyed our stay and the room was large, clean and the bar and wait staff were efficient and professional. Food was wonderful.
- 5/5
very relaxing
- 3/5
- 4/5
Top stay in Georgetown/North Austin
- 5/5
Very Nice
- 5/5
Beautiful rooms, lobby and poolside patio!
- 5/5
Very beautiful facility!! Extremely friendly staff! Clean and very nice room! Glad it was close to a Planet Fitness! Great stay!! Thank-You~
- 5/5
Nice
- 5/5
very clean
- 5/5
It was great and pet friendly.