Hilton Garden Inn Fort Worth Medical Center
About Hilton Garden Inn Fort Worth Medical Center
This hotel features an on-site restaurant, indoor heated pool and modern fitness center. Located 6 miles from the Fort Worth Stockyards, it offers a flat-screen cable TV with HBO in every room. A microwave, fridge and coffee-making facilities are provided in the contemporary rooms at Hilton Garden Inn Fort Worth Medical Center. They also have free Wi-Fi and a desk. Guests can dine and have a drink at the Garden Grille and Bar. Ready-to-cook meals and beverages can be purchased at the on-site Pavilion Pantry. Fort Worth Hilton Garden Inn is less than 11 miles from Bass Performance Hall, Fort Worth Museum of Science and History and Fort Worth Zoo.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel is generally well-liked for its cleanliness, friendly staff, and convenient location. However, some guests were disappointed with the additional charges for breakfast and parking, as well as the size and comfort of the rooms.
- Cleanliness
- Friendly staff
- Additional charges for breakfast and parking
- Small and uncomfortable rooms
- 5/5
Very clean, staff was very professional and courteous…
- 5/5
Close to Dickie’s arena. We were able to get Uber easily to attend concert. Surface Parking available but it is not free. Walking distance to Jason’s deli and Torchy’s Taco. Very polite and professional staff.
- 5/5
Perfect for our trip to town for a wedding
- 4/5
Had to pay for parking and breakfast
- 5/5
Will absolutely be staying here for any future Fort Worth trips.
- 5/5
Location and Staff
- 5/5
We loved how accommodating they were for our 2 autistic sons. They allowed me to take breakfast "to go" up to our room for the entire family, because the dining area was overstimulated for the boys. This way we were all able to eat breakfast together. We also LOVED the pool! The kids spent hours in there. It was an overall wonderful experience.
- 5/5
great hotel and clean- the only thing was the pool water fountains were not working which was disappointing
- 5/5
Great!
- 5/5
The rooms were very clean and the pool was nice. The staff was so kind and helpful.
- 5/5
Great stay and location. Would stay agian when visiting my TCU student
- 5/5
Very clean
- 4/5
Cleanliness Great overall but at the pool no drinks at all. We were asked to go outside to throw away a water bottle even tho it was very hot and steamy in there. So we had to go all the way back up to our room wet just to get a drink. And being charged $ 15 for parking and an additional $50 in case we messed up the room.
- 4/5
Great overall but at the pool no drinks at all. We were asked to go outside to throw away a water bottle even tho it was very hot and steamy in there. So we had to go all the way back up to our room wet just to get a drink. And being charged $ 15 for parking and an additional $50 in case we messed up the room.
- 4/5
The hotel was in a great area and easily accessible to various highways to the city. Overall, a great hotel offering a breakfast and access to fast food restaurants.
- 4/5
Good location. Well maintained.
- 4/5
The pool area was nice. My kids loved it. They ran out of towels a few times. The breakfast is not included in the stay. My husband enjoyed the bar and they a few good appetizers for purchase at the bar.
- 1/5
The property was well kept. However there were ants in our room. We didn’t complain because we went through a third party company. The beds were on the floor and it wasn’t what the picture showed. There was supposed to be free breakfast, once again I was disappointed. The had a separate kitchen that sold breakfast and beverages. I have been to a Hilton before and this one was a knock off Hilton
- 3/5
Pleasant
- 4.5/5
Breakfast buffet was very good. Staff were pleasant and attentive. Being charged for a bottle of water at the desk. Com'on guys...
- 4.5/5
Breakfast buffet was very good. Staff were pleasant and attentive. Being charged for a bottle of water at the desk. Com'on guys...
- 4/5
Very good location and plenary of parking space
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Was a decent hotel
- 5/5
Great
- 5/5
HGI visits are consistently excellent! Thank you, Hilton!
- 5/5
The staff was VERY accommodating and were eager to make our stay the best ever
- 5/5
Everything was great
- 5/5
It’s in great location. Staff are friendly.
- 5/5
Clean room, Great staff, Good food!
- 5/5
I like the location and the amenities it provided. I can’t think of a reason really.
- 5/5
I like the location and the amenities it provided. I can’t think of a reason really.
- 4/5
Room was clean and the staff was excellent. Only issue i had and it's petty is that they had bottled water in the rooms for $2 each. I feel that they should have been free.
- 5/5
Hilton Garden Inn consistently delivers. Their focus on guest comfort and customer satisfaction is second to none.
- 4/5
everything tbh nothing
- 4/5
everything tbh nothing
- 5/5
This was amazing over all! Especially Jackie she remembered us from being there Pryor!!!
- 5/5
Really enjoyed my stay as it was very convenient, the hotel staff was great and the food was good. N/A
- 4.5/5
Superb
- 5/5
Really enjoyed my stay as it was very convenient, the hotel staff was great and the food was good. N/A
- 1.5/5
Costs, additional fees. I was unable to Book direct (I couldn’t get thru on the phone or web) and i booked thru Booking .com.
- 4.5/5
Superb
- 1.5/5
Location Costs, additional fees. I was unable to Book direct (I couldn’t get thru on the phone or web) and i booked thru Booking .com.
- 5/5
The location was very convenient to downtown Fort Worth, and it had one of the best indoor pools I’ve ever been to, heated, with a splash pad also. Safe garage parking just across the street from the main entrance of the hotel, and the lobby & rooms were very spacious and clean. The pillows and comforters were so soft and comfortable that we all slept like a rock. The towels were big & nice and fluffy, and you were able to grab as many as you needed. The staff were super friendly & helpful and very approachable and willing to help with anything you needed. The products they use for the bathrooms are full size and very nice and smell amazing. You don’t have to wrestle with little travel sized lotions and soaps that usually are awful anyway. I was pleasantly surprised to see that I wouldn’t have had to bring my own with me..I definitely would have been satisfied just using their products. You do have to pay extra to have breakfast included, and the buffet had a decent spread, but no waffles or pancakes or anything like that. You could do a “made to order” breakfast, but that was a bigger up-charge. Only thing I would like more would be to have a waffle maker and more hot food for the breakfast, especially since you have to pay extra for it, but I will say that they serve breakfast until 11 a.m. which was wonderful for late sleepers.
- 5/5
The location was very convenient to downtown Fort Worth, and it had one of the best indoor pools I’ve ever been to, heated, with a splash pad also. Safe garage parking just across the street from the main entrance of the hotel, and the lobby & rooms were very spacious and clean. The pillows and comforters were so soft and comfortable that we all slept like a rock. The towels were big & nice and fluffy, and you were able to grab as many as you needed. The staff were super friendly & helpful and very approachable and willing to help with anything you needed. The products they use for the bathrooms are full size and very nice and smell amazing. You don’t have to wrestle with little travel sized lotions and soaps that usually are awful anyway. I was pleasantly surprised to see that I wouldn’t have had to bring my own with me..I definitely would have been satisfied just using their products. You do have to pay extra to have breakfast included, and the buffet had a decent spread, but no waffles or pancakes or anything like that. You could do a “made to order” breakfast, but that was a bigger up-charge. Only thing I would like more would be to have a waffle maker and more hot food for the breakfast, especially since you have to pay extra for it, but I will say that they serve breakfast until 11 a.m. which was wonderful for late sleepers.
- 3/5
Bar was somewhat busy mirros and back of the bar was dirty lots streaks lot empty bottles and not alot of products on a Saturday during busy time, bar staff was very nice and pleasant. Room was nice heat and air controls off your either gonna freeze or Burn. The maid did wake me up 3 hours before check out.
- 5/5
The room was clean and spacious. Lobby was nice and welcoming. We enjoyed our stay.
- 5/5
Loved the staff and the restaurant/bar area. The pool was great.
- 4/5
Great location to decent food, friendly staff, clean! Would have been nicer to have firmer pillows and the bed was a little too apt for my liking, but my preferences may not be the same as everyone. I generally travel with my own pillow and blanket. I wish the towels were bigger and better quality. I can’t believe a paid nearly $7 for an alani in the hotel store, but desperate times, I guess. Breakfast was good. Great selection of items.
- 4/5
Great location to decent food, friendly staff, clean! Would have been nicer to have firmer pillows and the bed was a little too apt for my liking, but my preferences may not be the same as everyone. I generally travel with my own pillow and blanket. I wish the towels were bigger and better quality. I can’t believe a paid nearly $7 for an alani in the hotel store, but desperate times, I guess. Breakfast was good. Great selection of items.
- 5/5
Yes all was very good
- 5/5
Friendly staff. Only problem we had was the satellite tv wasn’t working, but they made up for it by giving us a free breakfast. Our child loved the pool, air conditioning was great. Room was clean and we had a nice view
- 5/5
Easy to get to and from Dickies Arena and West 7th street. Great place to stay!!
- 5/5
Always clean, staff is always very friendly and so easy to get to TCU campus from here.
- 5/5
Went for a cheer competition and great area and very clean room. The pool was great for our small ones and they had a blast.
- 5/5
The room was spotless. Everyone was so inviting and nice.
- 5/5
The room was spotless. Everyone was so inviting and nice.
- 3/5
Clean rooms. TV was worthless, half the buttons in the remote wouldn’t work so couldn’t change channels. Elevator seemed like it was about to break down.
- 3/5
Clean rooms. TV was worthless, half the buttons in the remote wouldn’t work so couldn’t change channels. Elevator seemed like it was about to break down.
- 5/5
Everything was wonderful
- 5/5
Everything was wonderful
- 5/5
Everything was wonderful! Shanell was amazing and helped me out a lot
- 5/5
Everything was wonderful! Shanell was amazing and helped me out a lot
- 5/5
Room was spotless, bedding very comfortable, and quiet. Staff were very personable and pleasant. Would highly recommend!
- 5/5
Room was spotless, bedding very comfortable, and quiet. Staff were very personable and pleasant. Would highly recommend!
- 5/5
Other than that 5star
- 5/5
Other than that 5star
- 5/5
Great staff, kids loved the indoor pool. Clean. Will stay again next visit.
- 5/5
Great staff, kids loved the indoor pool. Clean. Will stay again next visit.
- 5/5
Super friendly staff and clean rooms.
- 5/5
Super friendly staff and clean rooms.
- 5/5
Staff was very friendly!
- 5/5
Staff was very friendly!
- 3.5/5
The breakfast buffet was quite boring. Most hotels I stay at have an awesome above and beyond continental breakfast. Your buffet was extremely lacking and it was $17 - value was extremely not there. Also I have never been to a hotel ever for a 2 night stay that did not clean my room in between nights. You guys did not. That was a surprise. It really did not effect our stay but my wife and I it was very noteworthy for future considerations.
- 5/5
Excellent customer service support. The front desk team was so amazing and helpful to me. Thank you so much NA
- 5/5
We always love to stay at this Hilton.
- 5/5
Very clean. Location was perfect.
- 5/5
Everything was great. Even the food
- 5/5
Everything was great. Even the food
- 5/5
Great room!
- 5/5
Great room!
- 5/5
Clean
- 5/5
Clean
- 5/5
Yes
- 5/5
Yes
- 5/5
The hotel was very clean and smelled so nice. The room was spacious and the staff were very friendly & helpful.
- 5/5
The hotel was very clean and smelled so nice. The room was spacious and the staff were very friendly & helpful.
- 5/5
Clean rooms and the indoor pool was amazing. The kiddies have there own little water park
- 5/5
Clean rooms and the indoor pool was amazing. The kiddies have there own little water park
- 2.5/5
Good location Terrible pillows, inconsistent temps in the room and throughout the hotel
- 5/5
the parking leaves a lot to be desired very little parking at the hotel, and they charged us for 15.00 bucks a day for parking in a parking garage across from the hotel that we only used 1 time on the last night because of so limited parking. So $75.00 for parking 1 time, not happy about that at all. The total that trivago quoted us was over $200.00 less then what they charge us in the end. staff was very nice the pool was very kid friendly, and the fireplaces were very nice. overall happy but charges were not that was quoted to us.
- 5/5
the parking leaves a lot to be desired very little parking at the hotel, and they charged us for 15.00 bucks a day for parking in a parking garage across from the hotel that we only used 1 time on the last night because of so limited parking. So $75.00 for parking 1 time, not happy about that at all. The total that trivago quoted us was over $200.00 less then what they charge us in the end. staff was very nice the pool was very kid friendly, and the fireplaces were very nice. overall happy but charges were not that was quoted to us.
- 5/5
When the room had a bathtub/shower, I have a bad knee, they changed it to a walk in shower room.
- 4/5
Just overall great experience....Staff was great and rooms very spacious and clean
- 5/5
Modern and absolutely loved having a bar and a restaurant to have a quick bite to eat, two other places to eat next door is a plus. Wish there was more of nightlife within walking distance. Parking
- 4/5
- 4/5
- 5/5
Very short drive to Cook’s Children’s. The property was clean, beds comfortable, AC works. Appreciate a Keurig in room. Expensive breakfast.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Clean, close to everything, good breakfast, fun pool, nice weight room, sweet staff
- 5/5
Clean, close to everything, good breakfast, fun pool, nice weight room, sweet staff
- 5/5
Attractive room and lobby.
- 5/5
Attractive room and lobby.
- 5/5
The hotel had a very nice pool and with sprinklers and nice play area for kids. The hotel was in a very safe part of town. There were very close dining options, like Torchy's Taco and Jason's Deli. They gave us good chocolate cookies when we got there.
- 5/5
The hotel had a very nice pool and with sprinklers and nice play area for kids. The hotel was in a very safe part of town. There were very close dining options, like Torchy's Taco and Jason's Deli. They gave us good chocolate cookies when we got there.
- 5/5
Great hotel caters to kids
- 5/5
Great hotel caters to kids
- 5/5
Staff was great and very clean room.
- 5/5
Staff was great and very clean room.
- 5/5
Room was nice and clean. Great service!
- 5/5
Room was nice and clean. Great service!
- 5/5
It was a great stay!
- 5/5
It was a great stay!
- 4/5
Location was great for walking to nearby attractions.
- 4/5
Location was great for walking to nearby attractions.
- 3/5
We did not have breakfast and the room was hot.
- 3/5
We did not have breakfast and the room was hot.
- 5/5
Room was great!
- 5/5
Room was great!
- 5/5
The room was so clean The staff was great. The bar had a fireplace outside that you could enjoy.
- 5/5
The room was so clean The staff was great. The bar had a fireplace outside that you could enjoy.
- 5/5
The staff is always so friendly. We stay here frequently for appointments with my son at Cooks.
- 5/5
The staff is always so friendly. We stay here frequently for appointments with my son at Cooks.
- 5/5
Staff was able to get us in a room quickly in order to get to our event on time.
- 5/5
Staff was able to get us in a room quickly in order to get to our event on time.
- 4/5
Lovely hotel Showing some signs of age
- 5/5
The room was comfortable, the kids loved the pool and it was heated and it was really big and we stayed there for almost a week due to a family member being at the local hospital and we loved the breakfast options, we had the made order breakfast every day and the service was great also
- 5/5
The room was comfortable, the kids loved the pool and it was heated and it was really big and we stayed there for almost a week due to a family member being at the local hospital and we loved the breakfast options, we had the made order breakfast every day and the service was great also
- 5/5
We loved the made to order breakfast options and it was very good
- 5/5
We loved the made to order breakfast options and it was very good
- 2.5/5
I love the location The bed was soooooo uncomfortable
- 5/5
Clean, safe, great staff
- 5/5
Clean, safe, great staff
- 5/5
Friendly staff, clean room, free parking location
- 5/5
Friendly staff, clean room, free parking location
- 5/5
The rooms are very quiet. Was a busy time when we were there for a procedure at the hospital. Our room was very nice and quiet. Very comfortable. Staff was great also. Great place to stay!
- 5/5
The rooms are very quiet. Was a busy time when we were there for a procedure at the hospital. Our room was very nice and quiet. Very comfortable. Staff was great also. Great place to stay!
- 3/5
The room was nothing special at all. Pretty basic, pillows are terribly flat. Front desk staff appear distracted, slow to respond.
- 3/5
The room was nothing special at all. Pretty basic, pillows are terribly flat. Front desk staff appear distracted, slow to respond.
- 5/5
I am no eat anything but everything excellent
- 5/5
I am no eat anything but everything excellent
- 4/5
The parking is great.
- 4/5
The parking is great.
- 5/5
all staff was very friendly, and very welcoming.
- 5/5
all staff was very friendly, and very welcoming.
- 4/5
Loved being able to park so close. More food options. Better coffee.
- 5/5
Very clean, easy check-in, parking was good, breakfast was great. Very quiet and enjoyable stay.
- 5/5
Very clean, easy check-in, parking was good, breakfast was great. Very quiet and enjoyable stay.
- 5/5
Staff was friendly, professional and eager to help.
- 5/5
Staff was friendly, professional and eager to help.
- 4/5
Asked for room to be serviced didn’t get done - they did do it after the second call
- 4/5
Asked for room to be serviced didn’t get done - they did do it after the second call
- 5/5
Great hotel. Enjoyed my stay.
- 5/5
Great hotel. Enjoyed my stay.
- 5/5
Amazing staff. So friendly. The chocolate chip cookies were phenomenal.
- 5/5
Amazing staff. So friendly. The chocolate chip cookies were phenomenal.
- 5/5
The room was clean and the food options were perfect. Also, close proximity to Dickies Arena.
- 5/5
The room was clean and the food options were perfect. Also, close proximity to Dickies Arena.
- 3/5
I checked in from 10am-3pm during a long airport layover. I wanted to get work done. Unfortunately their WiFi doesn’t work here. The front desk had me call a 3rd party IT company. I spent about 45 minutes on the phone with a guy in India who did not help me. It was a terrible experience. I never got WiFi. Their elevators need service at this location and the room had a bad smell. I would not stay at this location again. I generally like Hilton Garden Inns - this location missed the mark.
- 3/5
I checked in from 10am-3pm during a long airport layover. I wanted to get work done. Unfortunately their WiFi doesn’t work here. The front desk had me call a 3rd party IT company. I spent about 45 minutes on the phone with a guy in India who did not help me. It was a terrible experience. I never got WiFi. Their elevators need service at this location and the room had a bad smell. I would not stay at this location again. I generally like Hilton Garden Inns - this location missed the mark.
- 1/5
I didn’t even stay there. Their internet was down for hours and they couldn’t check me in. I ended up going somewhere else.
- 1/5
I didn’t even stay there. Their internet was down for hours and they couldn’t check me in. I ended up going somewhere else.
- 4/5
I DID NOTICE THAT WHEN THE AIR CONDITIONER CAME ON IT PUT OUT A MUSTY SMELL.
- 4/5
I DID NOTICE THAT WHEN THE AIR CONDITIONER CAME ON IT PUT OUT A MUSTY SMELL.
- 4/5
The location works well for us. We travel to Ft Worth often. My husband likes the fitness room; I usually go outside and walk. We don't have to hunt for a parking space. The lobby is spacious with a variety of sitting areas including one outdoors. there are two restaurants we can walk to.
- 4/5
The location works well for us. We travel to Ft Worth often. My husband likes the fitness room; I usually go outside and walk. We don't have to hunt for a parking space. The lobby is spacious with a variety of sitting areas including one outdoors. there are two restaurants we can walk to.
- 5/5
Chose hotel for its convenient location to surgery center, didn’t get the use of any amenities due to surgery but it was a very nice place to stay
- 5/5
Chose hotel for its convenient location to surgery center, didn’t get the use of any amenities due to surgery but it was a very nice place to stay
- 4/5
Splash pad/pool was great for our little ones.
- 4/5
Splash pad/pool was great for our little ones.
- 5/5
Very convenient. Easy to access.
- 5/5
Very convenient. Easy to access.
- 5/5
All was well
- 5/5
All was well
- 3/5
Carpet needs to be completely odor free.
- 3/5
Carpet needs to be completely odor free.
- 5/5
If you need anything always ask Angie
- 5/5
If you need anything always ask Angie
- 3/5
Paying for parking. Rooms are basic should even be over 200 per night and then have to pay for parking.
- 3/5
Paying for parking. Rooms are basic should even be over 200 per night and then have to pay for parking.
- 2/5
My flight was cancelled to due severe storms, hail, high winds. Advised policy is 100% no refund. Had to pay a Penalty to get exception made for refund. Very poor business decision and customer service by Expedia.
- 2/5
My flight was cancelled to due severe storms, hail, high winds. Advised policy is 100% no refund. Had to pay a Penalty to get exception made for refund. Very poor business decision and customer service by Expedia.
- 5/5
This Hilton Hotel gets a 10 out of 10 for us. Every time we stay here, it’s always clean, and friendly staff. Breakfast buffet, or cook to order. You can park in a parking garage. Also to there’s a Jason’s deli, and torchys taco in the parking lot.
- 5/5
This Hilton Hotel gets a 10 out of 10 for us. Every time we stay here, it’s always clean, and friendly staff. Breakfast buffet, or cook to order. You can park in a parking garage. Also to there’s a Jason’s deli, and torchys taco in the parking lot.
- 5/5
Great location, comfortable bed, nice stay.
- 5/5
Great location, comfortable bed, nice stay.
- 5/5
The property was within one mile of family that we were visiting for the Easter Holiday.
- 5/5
The property was within one mile of family that we were visiting for the Easter Holiday.
- 5/5
It is a well situated p
- 5/5
It is a well situated p
- 5/5
Everything perfect
- 5/5
Everything perfect
- 5/5
Great Hotel
- 5/5
Great Hotel
- 5/5
Excellent all around
- 5/5
Excellent all around
- 5/5
Excellent
- 5/5
Excellent
- 4/5
Convenient but bed was not comfortable
- 4/5
Convenient but bed was not comfortable
- 5/5
The stay was pleasant - the room is clean. Landscaping was super nice. We really enjoyed it.
- 5/5
The stay was pleasant - the room is clean. Landscaping was super nice. We really enjoyed it.
- 2/5
Breakfast was extra. Parking garage elevator only worked going up.
- 2/5
Breakfast was extra. Parking garage elevator only worked going up.
- 5/5
Safe area
- 5/5
Safe area
- 5/5
Well maintained property and exceptional front desk staff.
- 5/5
Well maintained property and exceptional front desk staff.
- 4/5
I stay at this hotel often and I feel safe there. Great staff and very clean.
- 4/5
I stay at this hotel often and I feel safe there. Great staff and very clean.
- 5/5
- 5/5
- 5/5
I enjoyed my stay here. Very clean and nice facility. The was one front desk lady who wasn't so friendly. She didn't even offer me the complimentary water and cookie as other guest.
- 5/5
I enjoyed my stay here. Very clean and nice facility. The was one front desk lady who wasn't so friendly. She didn't even offer me the complimentary water and cookie as other guest.
- 4/5
- 4/5
- 5/5
Staff was friendly (Mavra)
- 5/5
Staff was friendly (Mavra)
- 5/5
Exceptional front desk staff and all around great hotel.
- 5/5
Exceptional front desk staff and all around great hotel.
- 5/5
My daughter had to have surgery at Cook Children's Hospital, so we wanted to be close. Our stay over exceeded our expectations. Front Desk Attendant was super friendly and helpful. The hotel was nice, inviting and clean. We will definitely stay here again when we have to be back.
- 5/5
My daughter had to have surgery at Cook Children's Hospital, so we wanted to be close. Our stay over exceeded our expectations. Front Desk Attendant was super friendly and helpful. The hotel was nice, inviting and clean. We will definitely stay here again when we have to be back.
- 5/5
Great stay
- 5/5
Great stay
- 4/5
Close to Dickies arena. Clean quiet facility, the one drawback was that we did not have hot water for one of the days/ night. We chose to have breakfast cooked instrad of eating the buffet food. The food was cold, potatoes could have been cooked a bit more for crispness, the bacon waa great. We would stay here again.
- 4/5
Close to Dickies arena. Clean quiet facility, the one drawback was that we did not have hot water for one of the days/ night. We chose to have breakfast cooked instrad of eating the buffet food. The food was cold, potatoes could have been cooked a bit more for crispness, the bacon waa great. We would stay here again.
- 5/5
It was great and everyone was nice
- 5/5
It was great and everyone was nice
- 5/5
We loved our stay!!!
- 5/5
We loved our stay!!!
- 5/5
Friendly staff and very clean
- 4/5
Close to medical facility
- 5/5
Front desk staff are AMAZING!!
- 5/5
Great staff
- 4/5
We stay there it’s close to will Roger’s
- 3/5
The beds weren’t comfy they were extremely stiff and saggy. Parking was over priced. Check in wasn’t that bad but since it was late the doors wouldn’t open for us and the attendant wouldn’t open. Breakfast was over priced as well for the type of food you get.
- 5/5
Rooms are very clean with a comfortable bed and nice coffee pots. Breakfast buffet options are good and very tasty.
- 5/5
Our room was clean and comfortable, and the hotel staff was friendly and welcoming.
- 5/5
Always enjoy our stay. Like how the pool is made for kids. We stay here when we have appointments at Cooks hospital.
- 5/5
Friendly greeting when arriving, clean and comfortable room. Enjoyed my stay and would stay here again.
- 5/5
The only thing I didn’t like was the parking had to be in multilevel garage for extra fee but that’s due to the premium real estate area. Not a lot of extra space for free parking
- 4/5
Greeted warmly at check in. Staff was very nice. Rooms were pricey and most likely we would not have paid that much but it was convenient.
- 5/5
Super clean / friendly / easy check in and out
- 5/5
I was so worried that this hotel would be unsafe. But actually, it was very safe, and secure. Food was good too!
- 5/5
Brah blah blah
- 5/5
Very nice place and location. About 10 minutes from downtown Fort Worth and Botanical Gardens.
- 5/5
Loved its location and it was clean and welcoming.
- 3/5
So, when I booked at property, I called to confirm details and asked is breakfast included and was told yes. Not true they have breakfast available to purchase. When I brought this to the managers attention, she said she could do nothing we would need to pay, when I could see some reservations had breakfast included. She made no attempt to make to right by offering a complimentary breakfast for at least one of the mornings or give us a small credit voucher. Made no attempt to make it right. And both myself and the person sharing the room went to urgent care with what we were told was bed bugs. Will be rating you all on yelp as a do not stay. horrible customer service
- 5/5
Great Hotel!
- 3/5
Used Expedia to rent room and wasn’t given the Cooks children’s discount. Had to pay to park and $50 for incidentals? Ridiculous!!! Will not be staying there again. But the swimming pool was a 10 plus.
- 1/5
15.00 for parking, 17.95 for scrambled eggs, stale cereal, gravy with no biscuits, 8.00 if you wanted two pieces of french toast for a child. Everything all other hotels have for free.
- 5/5
Staff was super nice and helpful. I have never encounter staff at a hotel that were so nice. I will stay here every chance I get.
- 1/5
Check in clerk was rude because we used Hotels.com to make reservations. She couldn't find my name on reservations and griped that we used "a 3rd party" to make reservations. Had to pay to park. Many small black bugs running around bathroom floor,walls and counter tops. No room service. Sign on our door said vending machine was next to ice machine. No vending machines. Tried to use laundry but it had no coin operated machines. Had to use Paypal with minimum $25 purchase. Hilton has gone downhill.
- 5/5
Great
- 5/5
Hotel was lovely. Only complaint was they said connecting rooms were available and we requested connecting but weren’t able to get.
- 5/5
Cooks childrens hospital. Staff was amazing. I would definitely stay there if needed to again.
- 4/5
Place is nice and clean no problems there kids loved the pool.. only things i did not like was you had to park in parking garage across the street and they offer breakfast buffet but it costs extra at 17 dollars a person for the same stuff other hotels offer for free included in a continental break fast.. and i feel it was a bit pricey for 3 nights stay other than that it was a good stay and close to the fort worth zoo as well as other things which is a plus.
- 4/5
Nice helpful staff, clean, good covered parking
- 4/5
We stay when our child has an appointment at Cook Children's and the experience is always great.
- 5/5
The only thing I didn't like was the overpriced breakfast. It was a turn off really.
- 5/5
Every part of stay was what it should be as far as cleanliness and helpful friendly staff
- 5/5
Staff very courteous and timely . The front desk personnel were very friendly and informative.The housekeeping and maintenance were on top of everything.
- 4/5
Nice, clean , and friendly staff
- 1/5
Was told room not available because oversold. Sent to room at another hotel. Delay not only inconvenient but made me late for business dinner.
- 5/5
The front desk people were amazing especially Marah. She was kind and extremely helpful. The facility it beautiful. The room was clean and fresh smelling! The pool was kid friendly and opened until midnight which was a plus. I would definitely stay here again.
- 5/5
Let me tell you Angie is amazing she is very friendly and always remembers your name and the family’s name
- 5/5
Stayed 1 night and it everything was good. Highly recommend and will be back
- 5/5
It was a good stay, but they didn't do a good job cleaning the room we stayed in. We had no garbage bags in the trash can or anywhere in the room. We also found some sunflower seeds on the floor
- 5/5
Very accommodating staff. Very convenient location to hospital. Beds comfy. All great
- 5/5
Besides being a clean, comfortable place to sleep, they gave us two bottles of water and a cookie when we checked in.
- 5/5
Close to hospitals. Very convenient for my wife's hospital stay
- 4/5
Room was clean and cozy .. This alone help bring it was a medical emergency trip..
- 5/5
The stay was excellent from check in to check out! Parking in the garage right across of the hotel was easy and convenient. The food options around the hotel are great for kids and adults alike. We enjoyed the pool, it was exactly what the pictures looked like and the restaurant and bar was perfect for us all! The room was spacious enough for a family of five and the staff provided EXCELLENT customer service. We will definitely be staying there again when we go back!
- 5/5
Clean and up to date hotel. Would reccomend.
- 5/5
Cool pool and the staff helped us get new bedding after my killed spilled on ours
- 4/5
QUITE ENVIROMENT
- 5/5
Hotel was clean and smelled good. They had a computer issue so the waived the parking fees. Greated when we approached the front desk. Very professional and helpful. Lots of snacks and food stocked in the panty. Pod coffee maker. Clean furniture and comfortable bed and pillows. Great view. Pool was nice, but a little cold to be an inside pool. But I loved that the pool was open til midnight. Towels in the pool area and pool area was clean. I would stay here again.
- 5/5
The bed was really low and the woman said it had a walk in shower and it was a regular bathtub.
- 5/5
Great
- 5/5
Great stay as is always the case!
- 5/5
It was very clean and quiet.
- 5/5
Takes care of us and makes our stay so much more enjoyable. This beautiful lady needs a raise.
- 2/5
Did not like indoor pool & would like a hot tub!!
- 5/5
Just a very comfortable room. Do wish they offer breakfast for free or a much lower charge though.
- 5/5
Loving it
- 5/5
Xxx
- 5/5
Everything.