Fairfield Inn & Suites Fort Worth University Drive

Super kind front desk and management

The hotel was very clean! The indoor pool was nice too. My only complaint is the small tv in the room. But otherwise this is a great hotel to stay. Especially if you're visiting TCU. It's like 4 minutes away.

We stayed there one night to go to the hospital the next morning. The rooms were very clean. The lobby was clean was able to get breakfast in the morning and it was. It was good. I will go back and stay again. The pricing was wonderful. I would recommend it to family or friends.

Friendly staff, clean room, restaurants in walking distance, nice workout room

Good

Quiet location. Our sink was clogged. But minor issue.

Room was clean and free full breakfast available each day. There were problems with AC unit not coming on regularly and running loudly. Toilet running and not shutting off right away. Not enough coffee cups and items in room. Loud music playing from a nearby restaurant patio.

Música externa en bar a la par , extremadamente alta, no permite dormir hasta que termina alrededor de las 11:00 pm. No había Wifi, ni información sobre cuándo solucionarían el problema. La vía del tren también pasa a la par del hotel.

Housekeeping did not come once in a 4 night stay. Toilet didn’t work properly. Ran out of coffee at breakfast and didn’t refill. Room was noisy - refrigerator and a/c made random noises throughout the night.

I loved the location as it was near everything my family was wanting to see and do with a busy baseball weekend. The food lacked flavor and brown bananas were placed out for fresh fruit. The room was very warm when walking in with a mini refrigerator that did not keep our food cold.

It was a very convenient location. Restaurants literally next door, a beautiful walking area close by and so close to the zoo and botanical gardens! Staff were super friendly, breakfast was yummy,

Passable

The reception staff were welcoming and helpful. The room was fresh and inviting. The breakfast buffet was excellent with great options. Parking was easy.

The property was fine.

Great breakfast and very outgoing/helpful/kind staff. They need to do better maintenance of the building.

Great breakfast and very outgoing/helpful/kind staff. They need to do better maintenance of the building.

Exceptional

The staff member at checking in was extremely friendly. The breakfast had several options. Close to restaurants and shopping.

Fantastic environment and employees

Clean, friendly staff, plenty of of parking

Great stay!

Disappointing

Room was ok bathroom in poor shape especially bathtub

The water was nice a hot. The guest check-in and check-out process was easy. Breakfast was better than expected. The bed was very uncomfortable and no back support. We could hear every footstep of the guests above us, sounded like a heard of elephants walking across the floor. The shower was not easy to turn on. The room seemed musty. The train was VERY loud when it went down the tracks.

The water was nice a hot. The guest check-in and check-out process was easy. Breakfast was better than expected. The bed was very uncomfortable and no back support. We could hear every footstep of the guests above us, sounded like a heard of elephants walking across the floor. The shower was not easy to turn on. The room seemed musty. The train was VERY loud when it went down the tracks.

The deciding factor to book this hotel was based on the listing stating it had a hot tub. Wife wanted a hot soak. Upon arrival I asked where the hot tub was and was told they do not in fact have a hot tub. Disappointed

The hotel smells like a swimming pool. The floors are actually uneven and weird to walk on and there is nasty carpet everywhere. The elevator did not work. We left within 30 minutes even though we had paid for two nights. Then I got a charge for $40 for incidentals. We weren't even there.

Very poor

Absolutely loved our check in lady!! She was amazing. Loved it all

Absolutely loved our check in lady!! She was amazing. Loved it all

Flight was cancelled, never made it to Fort Worth. Wouldn’t let me cancel my stay because it was day of check in. Customer Service at hotel stated I could only cancel if I book direct. Reservations made thru hotels.com were not eligible even with extenuating circumstances outside of my control.

This was a wonderful hotel. Breakfast was great, weather was wonderful. Scenery incredible.

Exceptional

Clean, nice room, classy

Body wash was completely empty. No extra blankets in room but staff was able to get us one. Receptionist was extremely nice. Floor was uneven and sloped pretty bad in front of bathroom in hallway. This hotel appears to be pretty old with some recent updates. The little area down by “check in” snacks/drinks was very limited with no healthy options. The hotel was very close to Will Rogers coliseum which was extremely nice. Parking was easy and well lit. We didn’t get to use indoor swimming pool but it was very nice

Just ok. Felt safe

Exceptional

Sink and bathtub slow to drain

Clean Sink and bathtub slow to drain

We will return here.

Purchased room at this hotel and paid more than rates of other local hotels due to being part of the Marriot brand. That was a mistake. The hotel is run down and ready for a makeover. I have stayed in many lower level hotels that were in better shape than this hotel. Not satisfied with this hotel at all

Good breakfast

I Had a good experience

Amazing stay

I only had coffee in the morning and it was fresh and hot . I can't speak about the other items offered at breakfast .

I love breakfast. Everything was clean, organized and refill immediately after each food is empty. The lady giving the breakfast service was so nice and amazing service. Loved it. Also, the lady at the reception looked bloody, light eyes was so nice too. She is always smile to me and my daughter and helped us every time I request a favor. Thank you so much for everything

I love breakfast. Everything was clean, organized and refill immediately after each food is empty. The lady giving the breakfast service was so nice and amazing service. Loved it. Also, the lady at the reception looked bloody, light eyes was so nice too. She is always smile to me and my daughter and helped us every time I request a favor. Thank you so much for everything

Good breakfast

Staff was friendly, riom was clean, breakfast was good.

Great area around the hotel near trinity park. Good breakfast

Exceptional

Great location and many dining options nearby, most within walking distance. Friendly and helpful staff. Spacious room. Only ask would be larger and higher quality bath towels.

Minimal housekeeping services offered for our four day stay. Front desk staff helpful.

Convient to the Botanical Garden Traffic in the area was difficult to find the hotel even using Maps by Apple.

Convient to the Botanical Garden Traffic in the area was difficult to find the hotel even using Maps by Apple.

The place was clean and fairly average by all measures. The elevator needs to be serviced. As one international guest who rode it with us put it, “It’s the dickiest lift”. Jerks and starts, demotivating sounds.

Location of this hotel was everything. Perfect for the zoo, botanical gardens, six flags and stock yards. But this was probably one of the worst stays at a hotel for us. They were doing construction behind the hotel so it's so loud. Then they had to shut off the water 10pm-5am! The rooms are so thin so you hear everything! Loud neighbors upstairs kept us up. The beds were absolutely awful! Literally sleeping on springs. The mattress in room 302 need to be thrown in the trash!! Breakfast was good. There is also cool place in the same parking lot with outdoor TV screen. Food was great from there! Overall, not sure I would stay here again.

Easy to get to TCU Broken window and strange smell from the air unit. The Breakfast-same daily choices and very few. On Monday morning breakfast 6-9, we ate at 8:15. No waffle batter, 2 sausage, small amount of eggs, no milk and no oatmeal. There were many people wanting to eat. Every day no fruit, no yogurt, no pastries. It was a disappointment.

Easy to get to TCU Broken window and strange smell from the air unit. The Breakfast-same daily choices and very few. On Monday morning breakfast 6-9, we ate at 8:15. No waffle batter, 2 sausage, small amount of eggs, no milk and no oatmeal. There were many people wanting to eat. Every day no fruit, no yogurt, no pastries. It was a disappointment.

The room always cleans every day

Indoor Pool was on the cold side and no hot tub.

A mediocre room that was noisy due to the restaurant/bar near it. A very mediocre breakfast

Don’t go in the elevator!!! It gets stuck

The location was perfect for our trip to attend a concert at DICKIES stadium. The room was clean and the staff was very nice. We had to leave/check out before breakfast was officially served, and the ladies made sure we had hot coffee and a banana to go. They did not have to do that, but the hospitality was appreciated.

The room was pretty small and smelled kind of funny. Overall it wasn’t horrible but could definitely use some upgrades and friendly housekeepers. The front staff was very kind and accommodating and I think the breakfast was nice.

Very good

​While there was some noise due to nearby apartment construction and ongoing hotel maintenance during our stay, the staff was excellent. The breakfast was decent, though I’d recommend getting there early—items and coffee tend to run out quickly. Fortunately, there is a pancake house just a short walk from the property if you miss out. ​Overall, a great spot for a getaway!

The property was clean The bed was not very comfortable

Superb

The property was clean The bed was not very comfortable

Very good

maybe some accessibility that can help customers when they have major surgery and choose to stay there

maybe some accessibility that can help customers when they have major surgery and choose to stay there

Overall the stay went well. The biggest downfall to us was that it was very loud around the hotel. People doing karaoke at a near by restaurant and it made it really hard for us to sleep. Breakfast here was good and the staff were nice.

Not fair to nitpick all the little problems. Overall it's a nice place to stay and it was clean. The air conditioner was super cold. Had to wait over 2 hours for the room to be ready.

Breakfast, location, staff.

There was no hot tub 😢

There was no hot tub 😢

It was very close to the location for the Fort Worth show Na

Good room...good full breakfast.....good front desk staff

Good room...good full breakfast.....good front desk staff

Fabulous staff, fabulous room, fabulous breakfast, and nice hotel. We will definitely stay there again

Fabulous staff, fabulous room, fabulous breakfast, and nice hotel. We will definitely stay there again

The 2nd floor we stayed in was loud. People in the hallways especially. The people upstairs must’ve also been having a rave. Their walking was so heavy and a major frustration for us trying to sleep. We also tried several milks at breakfast all which were in date, but completely soured. One plus is the pool was very clean.

The 2nd floor we stayed in was loud. People in the hallways especially. The people upstairs must’ve also been having a rave. Their walking was so heavy and a major frustration for us trying to sleep. We also tried several milks at breakfast all which were in date, but completely soured. One plus is the pool was very clean.

Check out time was noon, but keys stopped working at 10 am!!

Check out time was noon, but keys stopped working at 10 am!!

The people at the front desk were amazing. I asked for extra blanket and pillows. They brought them immediately.

The people at the front desk were amazing. I asked for extra blanket and pillows. They brought them immediately.

Nice for the price

Clean room, good breakfast, excellent staff, perfect location for my planned activities

Clean room, good breakfast, excellent staff, perfect location for my planned activities

We did not try the breakfast

We did not try the breakfast

It was conveniently located near TCU with food and shopping within walking distance. Staff were nice and helpful. Good selections breakfast food.

Convenient location My WiFi was not working at all even after calling the tech people from the front office

Horace at the front desk when checking in was super helpful and accomodating.

what stood out the most was location

what stood out the most was location

We stayed while having appointments at Baylor Scott and White All Saints hospital and it is very close snd convenient. Surroundings felt very safe. Very convenient to shopping and restaurants in area.

We stayed while having appointments at Baylor Scott and White All Saints hospital and it is very close snd convenient. Surroundings felt very safe. Very convenient to shopping and restaurants in area.

Staff was great. Room was very spartan, had no safe, nothing to set luggage on. Mold in bathroom. I think this is a hotel in bad need of a redo. I give 3 stars only because the staff was friendly.

Staff was great. Room was very spartan, had no safe, nothing to set luggage on. Mold in bathroom. I think this is a hotel in bad need of a redo. I give 3 stars only because the staff was friendly.

Had a noisy bar in parking lot, did not affect us.

The room was very clean, updated and staff was great!

The room was very clean, updated and staff was great!

Would prefer hotter coffee

Would prefer hotter coffee

An indoor hot tub was advertised. I booked this specific hotel for that reason. No hot tub, they haven't had one for years. The clerk that checked me in that the pool was heated, so I said okay I can deal with that. The pool is not heated. The room the pool is in is heated. Had I known there wasn't a hot tub I would have booked somewhere else

An indoor hot tub was advertised. I booked this specific hotel for that reason. No hot tub, they haven't had one for years. The clerk that checked me in that the pool was heated, so I said okay I can deal with that. The pool is not heated. The room the pool is in is heated. Had I known there wasn't a hot tub I would have booked somewhere else

Staff was great, hotel was a little outdated and old.

Staff was great, hotel was a little outdated and old.

Staff

Staff

This facility seems a bit worn in some areas. There were no bedside lamps in my room, and when I called the front desk I was told there shouldn't t be any! The next day the hardware on my room door broke from the inside, and I was trapped in my room for about an hour while the maintenance guy worked some magic. I was moved to a new room, and lo-and-behold there was a lamp on each nightstand. On the positive side, the hotel comped the room, and the breakfast is really good! Marriott needs to send this place some TLC.

This facility seems a bit worn in some areas. There were no bedside lamps in my room, and when I called the front desk I was told there shouldn't t be any! The next day the hardware on my room door broke from the inside, and I was trapped in my room for about an hour while the maintenance guy worked some magic. I was moved to a new room, and lo-and-behold there was a lamp on each nightstand. On the positive side, the hotel comped the room, and the breakfast is really good! Marriott needs to send this place some TLC.

I especially enjoyed the friendly service

I especially enjoyed the friendly service

Did not eat breakfast

Did not eat breakfast

Location

Location

The pool was out for awhile. The little store in the hotel was ridiculously expensive . The room had a odor and bed not to comfortable.

The pool was out for awhile. The little store in the hotel was ridiculously expensive . The room had a odor and bed not to comfortable.

Tonetta is a traveling manager: she greeted me during breakfast my first morning. We had a discussion about North Carolina, where she is from. The following morning she again greeted me at breakfast and recalled our conversation from the previous day. She is an asset to your management staff with skills in customer engagement!

Tonetta is a traveling manager: she greeted me during breakfast my first morning. We had a discussion about North Carolina, where she is from. The following morning she again greeted me at breakfast and recalled our conversation from the previous day. She is an asset to your management staff with skills in customer engagement!

Decent value, clean, and a respectable included breakfast. The cost is pushing the limits of affordable. Ten or fifteen percent less would make this place a must stay if you’re in the area.

Great place to stay. Great location

Great place to stay. Great location

Breakfast could be improved

Breakfast could be improved

Great breakfast Great Location Friendly and helpful staff. Beds were very comfortable.

Great breakfast Great Location Friendly and helpful staff. Beds were very comfortable.

Staff was very nice and hotel was clean.

Staff was very nice and hotel was clean.

Staff was great and room was clean

Staff was great and room was clean

We didn’t have breakfast but enjoyed the super convenient location to Will Rogers, Ol’ South and other eateries. The rooms are clean and spacious and have a microwave and refrigerator. The beds were a little soft, but still comfy. Very quiet too for being right off the highway.

We didn’t have breakfast but enjoyed the super convenient location to Will Rogers, Ol’ South and other eateries. The rooms are clean and spacious and have a microwave and refrigerator. The beds were a little soft, but still comfy. Very quiet too for being right off the highway.

Staff and dining staff

Staff and dining staff

friendly

friendly

Good

Good

Older facility with issues related to an aging building. Staff was very helpful and the location, not glamorous, was exactly what we wanted for our planned activities.

Older facility with issues related to an aging building. Staff was very helpful and the location, not glamorous, was exactly what we wanted for our planned activities.

Three people behind the check-in desk engaged in conversation with each other and then on their cell phones during breakfast. Not very professional.

Three people behind the check-in desk engaged in conversation with each other and then on their cell phones during breakfast. Not very professional.

Awesome stay!

Awesome stay!

Great location

Great location

It was easy yo get to attractions.

It was easy yo get to attractions.

The property was close to the interstate. Very insecure area.

The property was close to the interstate. Very insecure area.

Breakfast was phenomenal!!! Unfortunately, the swimming pool was under maintenance and there’s actually no hot tub, which is one of the main reasons we booked here. Ugh. It was a super nice place though

Breakfast was phenomenal!!! Unfortunately, the swimming pool was under maintenance and there’s actually no hot tub, which is one of the main reasons we booked here. Ugh. It was a super nice place though

Real first is terrible

Real first is terrible

Very clean!easy to find and parking abundant. Nothing

Early check in Mary was nice Room had hair and dirt all over bathrooms floor and dirt are mud or chocolate over the curtain bugs everywhere we literally slept in jogging suit from head to toe room 323 had bed bugs and I’m sending pics and info to corporate office. I purchased 2 rooms and was the worst 600 ever the ceiling had cracks air barely working

The staff was able to accommodate us beyond what could've been done. Expedia had sold a room that was already sold and I was not notified.

The staff was able to accommodate us beyond what could've been done. Expedia had sold a room that was already sold and I was not notified.

Breakfast

Breakfast

Close to Interstate and TCU

Close to Interstate and TCU

I thought it might be noisy being close to the freeway but it was not. Friendly staff. Good breakfast selections.

I thought it might be noisy being close to the freeway but it was not. Friendly staff. Good breakfast selections.

I dont have a car but they charges me $5.00 per night for it.

I dont have a car but they charges me $5.00 per night for it.

Short walk to the school, quiet, clean, good foot around

Short walk to the school, quiet, clean, good foot around

Clean room nice and helpful staff, convenient location for our needs.

Clean room nice and helpful staff, convenient location for our needs.

Great location by TCU and very comfortable, good breakfast

Great location by TCU and very comfortable, good breakfast

Man that checked us in was great but multiple other front staff were rude or not available. Breakfast was great. Room was OK but nothing special, which is totally great for work. Train close by and we did enjoy rex but the outside music was a little hard for early hour guest.

Man that checked us in was great but multiple other front staff were rude or not available. Breakfast was great. Room was OK but nothing special, which is totally great for work. Train close by and we did enjoy rex but the outside music was a little hard for early hour guest.

Clean room, great location since it was close to zoo, botanical gardens, and Casa Manana. Quiet even though it is close to interstate. Good breakfast. Exercise room had plenty of workout machines.

Clean room, great location since it was close to zoo, botanical gardens, and Casa Manana. Quiet even though it is close to interstate. Good breakfast. Exercise room had plenty of workout machines.

They tried to change additional fees for self parking when the site clearly states free self parking. They were very pushy and tried to bully me into paying more.

They tried to change additional fees for self parking when the site clearly states free self parking. They were very pushy and tried to bully me into paying more.

I stayed here a year ago, and it was fine. This time, our room was VERY dark. We had a lamp on the nightstand with only one working bulb. That was the only lamp in the room - no desk lamp, no floor lamp. Also, the shower had hairs that were not mine in it, and the bathroom floor was sticky. There was no full length mirror in the room.

I stayed here a year ago, and it was fine. This time, our room was VERY dark. We had a lamp on the nightstand with only one working bulb. That was the only lamp in the room - no desk lamp, no floor lamp. Also, the shower had hairs that were not mine in it, and the bathroom floor was sticky. There was no full length mirror in the room.

Randy at the front desk was very welcoming and had great customer service. We will be back great stay!

Randy at the front desk was very welcoming and had great customer service. We will be back great stay!

Last minute stop in

Last minute stop in

On the way out I mentioned to the desk clerk that our ceiling over our bed was pillowing and she said she’d “make note of it” and went back to what she was doing. So I’m not sure if it was reported.

On the way out I mentioned to the desk clerk that our ceiling over our bed was pillowing and she said she’d “make note of it” and went back to what she was doing. So I’m not sure if it was reported.

Mary, at the front desk, was so very helpful when we had a near disaster with misplaced car keys.

Mary, at the front desk, was so very helpful when we had a near disaster with misplaced car keys.

Everything!

Need firm pillow.

Need firm pillow.

Pleasant stay

Pleasant stay

The train in the middle of the night behind the property is very loud!!! Both nights woke us up at 4am.

The train in the middle of the night behind the property is very loud!!! Both nights woke us up at 4am.

Just what I needed for a night’s stay. Only downside in the bar and grill next door that sometimes has live music. It wasn’t egregious but definitely bring earplugs with you. I slept very well and the staff was friendly and helpful

Just what I needed for a night’s stay. Only downside in the bar and grill next door that sometimes has live music. It wasn’t egregious but definitely bring earplugs with you. I slept very well and the staff was friendly and helpful

Clean facility and courteous staff

Clean facility and courteous staff

Front desk was very nice and helpful. Room was clean. Hotel is a bit dated but nice location.

Front desk was very nice and helpful. Room was clean. Hotel is a bit dated but nice location.

Friendly staff, clean hotel in an excellent location for TCU activities and across University Ave from shopping with good food sharing a parking lot

Friendly staff, clean hotel in an excellent location for TCU activities and across University Ave from shopping with good food sharing a parking lot

NA

NA

Good location

Good location

Room had dirty rags left in it. 3 night stay was apparently not long enough to get room service even though other hotels do room service daily. Pool was closed for “maintenance” but nothing was being done to it. Breakfast didn’t have any trays to carry food back to the room, just tiny cheap styrofoam plates.

Room had dirty rags left in it. 3 night stay was apparently not long enough to get room service even though other hotels do room service daily. Pool was closed for “maintenance” but nothing was being done to it. Breakfast didn’t have any trays to carry food back to the room, just tiny cheap styrofoam plates.

Great location if you’re visiting TCU. Clean, good breakfast and the beds are very comfortable.

Great location if you’re visiting TCU. Clean, good breakfast and the beds are very comfortable.

B

B

I have stayed here many times and this past trip was the worse. Staff used to be very friendly, this time I experienced snappy and not helpful. The stairwell had a damaged curtain rod and old damaged curtains laying in the stairwell from Thursday 8/7 through 8/10. At one stage the rod even was on the stairs which could have caused someone to trip. I found the hotel more rundown this trip. Like I mentioned I have had very good experiences prior to this one. Sorry I cant be more upbeat.

I have stayed here many times and this past trip was the worse. Staff used to be very friendly, this time I experienced snappy and not helpful. The stairwell had a damaged curtain rod and old damaged curtains laying in the stairwell from Thursday 8/7 through 8/10. At one stage the rod even was on the stairs which could have caused someone to trip. I found the hotel more rundown this trip. Like I mentioned I have had very good experiences prior to this one. Sorry I cant be more upbeat.

This site is not free parking. We were charged $5 per day for parking. I believe this is new, as we were not charged the previous month.

This site is not free parking. We were charged $5 per day for parking. I believe this is new, as we were not charged the previous month.

Breakfast was wonderful every morning. Staff super friendly. Conveniently located.

Breakfast was wonderful every morning. Staff super friendly. Conveniently located.

Bed confort is awesome! I’ll stay next time

Bed confort is awesome! I’ll stay next time

I like that its so close to the Dickies arena! Delicious breakfast included.

The staff is extremely friendly and welcoming. The only issue we encountered was that they now charge $5 per night for parking. It was free a month ago. Expedia still shows it as free, but the hotel website indicates the charge. Would have been nice to know this ahead of time. Otherwise, the hotel was fine

Good service & great BREAKFAST! Beds were comfortable. Priced well, but the building is showing some wear. They’ve made some improvements but the bathtub & shower fixture needs replacing. The carpet was CLEAN & bedding looked and smells CLEAN! Overall, it was a good stay but just an older Fairfield inn vs what I’ve stayed in recently

Great service

Always friendly staff. Great location.

It was short stop for medical reasons

Easy check in. Front desk were very professional and rooms are very comfortable.

Close to university village, TCU. Walkable to Canes. Short drive to FW Stockyards. There was an indoor pool, small gym. Aside from the old carpet smell, room was OK; bed was comfortable. Liked the free parking, free breakfast, and good location to what we needed.

Horace was the MVP this weekend while we stayed. He was very good at treating us, made sure we needed anything at anytime. This guy was incredible and when I was about to drive back home he helped me with my bags. Horace you are the man. 421 out.

The hotel staff was very personable and friendly. The hotel was very clean. Of 2 Queen beds in room 300, one was a bit on the lumpy side, but the other one was very comfortable.

Very friendly staff and a really clean and great looking place to stay.

Good stay

We were in town for a graduation and the hotel was less than a mile away from the location where the graduation was

Old, not clean, etc.

Location was near event and easy to get there. Quiet and breakfast was good.

We stayed for an extended stay for 12 days! The staff was amazing and got to know us while we were there. They always made sure to ask if we needed anything during our stay and made my child very comfortable. I highly recommend them for future stays especially with family.

Great location

Shower did not work in the first room then they put us in a another room at 2 am. When a room cam available.

Unfortunately, our experience did not meet expectations. The general cleanliness and maintenance of the hotel were below acceptable standards. Most notably, on the evening of May 2nd, upon returning to Room 320 around 7 PM, we were dismayed to find that no housekeeping services had been provided. The beds were not made, the used towels had not been replaced, and the rubbish bins had not been emptied. My husband had to personally take the damp towels down to reception in order to request clean ones. The only response given was an apology and the explanation that no housekeeping staff were available at that time. Though disappointed, we decided to make the beds ourselves and stay the night, as we had already paid for it. Later, we attempted to use the television to watch Netflix, but were unable to connect to the internet. We tried several options before calling reception. A courteous gentleman came to assist us and confirmed, unfortunately, that there was no internet access available. To summarise: no housekeeping, no internet—basic services that we expected as part of our stay were entirely unavailable.

Clean property with friendly staff.

No comment

The beds were very uncomfortable and the bathroom door couldn't lock in the room also tv wasn't connected to the internet so i couldn't stream shows

parking is good, breakfast is good, workout room needs more air circulation and elevator is disturbingly noisy. The price is good, and the staff is great

Free breakfast was pretty good. Employees were nice and helpful. Shower/water pressure was bad.

Front desk clerk refused to turn lights on at 6:50 in breakfast area so we could get coffee. She said not until 7am when breakfast was ready. We weren't going to eat just get coffee. She was so rude to us.

For the price I would not stay at this property. Our room had no hot water for showering. We left after one night and got a new hotel that was so much better with similar pricing.

Nice stay for one night, close to the zoo where we were going the next day. Nice location by restaurants

We booked based on indoor heated pool. They failed to mention it was closed for maintenance the entire time. Very disappointed, however the gentleman at the front counter was very friendly and helpful.

No hot water

We picked this property because of the indoor pool for 5 children to have for spring break. Upon check in we find that the pool is closed. No explanation given. Room had new carpet but the room was not updated. Staff was great

The location was convenient to the zoo, shopping and dinning. Price was right was for a quick fun trip to Fort Worth. Shower head was broken. Pool was out of service. Other than that it was a good stay.

We enjoy staying at Fairlfields when we travel. We were very disappointed to find out upon arrival the pool was under maintenance. Our children were very disappointed. The room was fairly clean, the bathroom needed a little work, faucet dripping, shower was dirty.

Close to TCU & shopping/dining. Quiet.

Staff at property is fantastic. Everyone is friendly and helpful. Rooms are clean and nice, and fitness center is small but worked for me. Only minor complaint is that my morning shower ran out of hot water on 2 of the 5 mornings I was there. And I was taking 5-minute showers. That being said, the good far outweighed this minor inconvenience and I would stay here again.

Breakfast was great, rooms were clean

The beds was amazing the pool was nice and the breakfast was awesome a good place to stay

Stay was good, clean rooms, very friendly staff, need to update photos (no longer have hot tub), pool area was not very clean. Breakfast was very disappointing- no food left 30 minutes after breakfast started.

Decaf coffee was cold in carafe…,

Super nice staff, clean room. All around good experience!

There was no hot water in the shower and the desk told me to "run the sink" in order to get the shower hot. This, clearly, did not work. Staff didn't seem very concerned about it all.

Front desk man was awesome!

Very nice hotel. Friendly service and great location.

It was nice and close to the place we were going to for our event. The only bad thing was that when to go take a shower there really wasn’t any hot water

Bathrooms need remodeled caulk has mildew and mold

The staff was friendly, very quiet and family friendly and great breakfast

It was a good stay.

Stay was good but the toilet was not working properly for my 4 day stay and the bathroom always stunk like raw sewage I spoke to the front desk but nothing was ever done about it

This property needs to be cleaned and updated. It was very dated, smelled like cigarettes, the room was hot and the air was not working in the room. The floors were disgusting and sticky. We actually left the property and had to get another hotel room. Also the area around the hotel was definitely not safe.

Good nice place for an overnight stay!

the pool was supposed to be heated but it was not. we were looking forward to a swim but water was too cold.That was very disappointing for everyone!!

The property is in a convenient location. The staff were friendly. The hotel sink was backed up and wouldn’t drain and overall the condition of the room and cleanliness was just ok. The room decor was good. The cost was cheaper than others in the area which is why I choose it. It served my purpose of a safe place to sleep for the night. If I had stayed longer I would have appreciated how close it was to restaurants and shopping.

Super comfortable and cozy!

My Grandaughter and great gran were already staying and when the lady registering me found out she got a room for us next to Grands. So very friendly and went out of her way to accomodate us all. Joking and reallt pleasant stay. Enjoyed walking trails and river an Forest Park Train goes right behind motel. This is a wonderful place to stay. Excellant free breakfast many items to choose from LOV THIS STAY!!!!

My biggest complaint is the frequent unavailability of the receptionist at the front desk. When I went there to ask for help, there was often nobody there. I was supposed to get room cleaning after my 4th night, but the cleaners neglected to do so. That was quite inconvenient. There were some brown stains around the bath tub's drain. The receptionist explained that this was due to the old age of the building. The breakfast was delicious with many options, and there were slight variations between my 6 days there. The staff was friendly and helpful when available.

The carpet was older and we had to change rooms due to (1) foul order in bathroom caused by (2) towels and washrags stuffed down in toilet, which had no water in it. Could not use that bathroom faci ity. Lady on staff handled it well and immediately switched our room.

Close to everything. Staff is super friendly. Breakfast was delicious.

Got to the hotel and I had reserved a King bed suite with a pull out sofa. Told those were sold out. I had paid in advance for this type of room. Instead, we were put into a 2 queen. One of the beds in this room was broken and sagged. Got another room. When you pay in advance for a room, you expect that room.

Quick stay!

Close to everything

Hotel is clean and in good shape; location is very convenient. Indoor pool, but hot tub has been removed. Elevator is very slow. Breakfast area is clean and staff nice, but food is prison grade. Coffee/tea in lobby is good; there is a coffee maker in the room, as well.

Friendly staff. Convenient location to the venue we went to.

great place to stay for tcu events. lots of food and shopping around. coffee all day and good breakfast.

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Very noisy, loud trains, and traffic.

pretty good

Room clean. Need restroom renovation bathtube in bad condition.

Wonderful front desk personnel. Room kept very clean

Property was great! Excellent full breakfast, comfy beds, was a little hard for GPS to find and get to. Had to go thru someone else’s parking lot… but a nice place with friendly staff.