Candlewood Suites DFW South by IHG
About Candlewood Suites DFW South by IHG
Candlewood Suites Dallas Fort Worth South by IHG is located in Fort Worth, within 5.8 miles of Six Flags Over Texas and 6.3 miles of Globe Life Park in Arlington. This 2-star hotel offers free shuttle service and a 24-hour front desk. The property has an ATM and luggage storage space for guests. All rooms at the hotel feature air conditioning, a flat-screen TV with cable channels, DVD player, and a private bathroom with a bath or shower and a hairdryer. All guest rooms will provide guests with a fridge. AT&T Stadium is 6.9 miles from Candlewood Suites Dallas Fort Worth South by IHG, while Zero Gravity Amusement Park is 13 miles from the property. Dallas-Fort Worth International Airport is 3.7 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel is generally well-liked for its cleanliness, friendly staff, and convenient location near the DFW airport and restaurants. However, some guests have complained about issues with housekeeping, room comfort, and amenities.
- Cleanliness
- Friendly staff
- Housekeeping issues
- Room comfort and amenities
- 4.5/5
Superb
- 5/5
Had trouble getting to the right place for the shuttle pick up at the airport.
- 5/5
This is definitely our go to hotel when flying out of DFW! The staff is beyond awesome!! We LOVE them, they treat us so special!! Great location! N/A
- 5/5
Clean and not far from the attractions we wanted to attend. If you like Pho go to the one across the street. It was the best I have ever had.
- 5/5
Great experience! Will return.
- 5/5
Greatbstay
- 3.5/5
Good
- 5/5
This facility is run by an outstanding team who truly go above and beyond. I stayed here for my wife’s graduation at AA, and despite a hectic schedule from Sunday through Tuesday... going back and forth to the airport, the transportation staff and front desk were incredibly accommodating. Their support made everything so much easier. What really stood out was how genuinely attentive everyone was. One gentleman, who I believe worked in facilities, even noticed how exhausted I was and kindly helped when I got off on the wrong floor. The entire staff made me feel welcome and well taken care of. Shout out to Miss (I cant spell it and do not want to butcher it, so if you're reading you know who you are! lol), to Becca, Markob and the homie at night. I will forever remember you all and will choose this location over and over again so long as you guys are there.
- 4/5
Room fixtures need a little TLC. Shower wall panel broken and curtain rod loose. Kitchen peninsula wobbly. Staff was very friendly and helpful. Nice to have do sized refrigerator and kitchen necessities.
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
Clean, quiet and spacious
- 5/5
Clean, quiet and spacious
- 4/5
Everything went as planned, checkin was simple and easy.
- 4/5
Everything went as planned, checkin was simple and easy.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Loved the room
- 5/5
Loved the room
- 4.5/5
The overall experience was great!
- 4.5/5
The overall experience was great!
- 3/5
I loved the staff Chair was broken, unable to sit in it.
- 3/5
I loved the staff Chair was broken, unable to sit in it.
- 5/5
The shuttle was great
- 5/5
The shuttle was great
- 5/5
Exceptional
- 5/5
Yes
- 5/5
Yes
- 5/5
Exceptional
- 4/5
Inside better then outside doesn’t look appealing
- 4/5
Inside better then outside doesn’t look appealing
- 5/5
Exceptional
- 5/5
Great room and view.
- 5/5
Great room and view.
- 5/5
Exceptional
- 5/5
Enjoyed my stay. Quiet and nice area. Would book here again.
- 5/5
Enjoyed my stay. Quiet and nice area. Would book here again.
- 5/5
Good and safe location. Shuttle buses to airport is very convenient
- 5/5
Good and safe location. Shuttle buses to airport is very convenient
- 5/5
The staff are very nice!
- 5/5
The staff are very nice!
- 5/5
The room was amazing. But as a traveler, when I visit other cities or countries, I would like the staff to be able to recommend places. (Ex:restaurants or attraction sites). I can easily Google restaurants near me. But I always like to ask the hotel staff/receptionist what place they recommend or any Mexican, Chinese or Bbq place is good. I would like for them to recommend. Not just tell me “I don’t know”. As a receptionist of a hotel you should do your research so when a guest asks you will be able to recommend. The receptionist there did not know anything.
- 5/5
The room was amazing. But as a traveler, when I visit other cities or countries, I would like the staff to be able to recommend places. (Ex:restaurants or attraction sites). I can easily Google restaurants near me. But I always like to ask the hotel staff/receptionist what place they recommend or any Mexican, Chinese or Bbq place is good. I would like for them to recommend. Not just tell me “I don’t know”. As a receptionist of a hotel you should do your research so when a guest asks you will be able to recommend. The receptionist there did not know anything.
- 5/5
The room was very clean and spacious. I like that they keep the doors locked 24/7, we felt very comfortable and safe.
- 5/5
The room was very clean and spacious. I like that they keep the doors locked 24/7, we felt very comfortable and safe.
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Great stay, friendly staff
- 5/5
Great stay, friendly staff
- 4/5
Super clean
- 4/5
Super clean
- 5/5
Enjoyed my stay.
- 5/5
Enjoyed my stay.
- 5/5
Very clean overall
- 5/5
Very clean overall
- 5/5
Room was clean and comfortable will definitely recommend
- 5/5
Room was clean and comfortable will definitely recommend
- 4/5
I would have given 5 stars if breakfast had been available.
- 4/5
I would have given 5 stars if breakfast had been available.
- 5/5
The elevator got stuck!
- 5/5
The elevator got stuck!
- 5/5
Close to where my interview was and closer to several restaurants. Also free shuttle service. The staff at the front desk and shelter drivers were so helpful and kind and really helped me out with my job interview with American. They deserve kudos!
- 5/5
Close to where my interview was and closer to several restaurants. Also free shuttle service. The staff at the front desk and shelter drivers were so helpful and kind and really helped me out with my job interview with American. They deserve kudos!
- 5/5
Free AirPort shuttle Body Wash
- 5/5
Free AirPort shuttle Body Wash
- 5/5
nice
- 5/5
nice
- 2/5
Our room was next to the laundry. It was loud! No hot water for shower on either morning. Staff needed to “check boiler”. It was clean. Ok for very short stay.
- 2/5
Our room was next to the laundry. It was loud! No hot water for shower on either morning. Staff needed to “check boiler”. It was clean. Ok for very short stay.
- 5/5
If long term stay was necessary, this will be my first choice.
- 5/5
If long term stay was necessary, this will be my first choice.
- 5/5
Not good lighting in the bathroom. You had items to remove makeup (appreciated) but not the lighting to put on.
- 5/5
A very nice room and room set up. The bed was comfortable. Restaurants were conveniently close and a good variety. Not good lighting in the bathroom. You had items to remove makeup (appreciated) but not the lighting to put on.
- 4/5
Overall stay was good.
- 4/5
Overall stay was good.
- 5/5
Very helpful staff
- 5/5
Very helpful staff
- 5/5
Clean, good neighborhood and conveniently placed by food options. I would stay here again.
- 5/5
Clean, good neighborhood and conveniently placed by food options. I would stay here again.
- 5/5
Very attentive and helpful staff.
- 5/5
Very attentive and helpful staff.
- 4.5/5
Lack of breakfast
- 5/5
Clean and easy check-in
- 5/5
Fast, efficient
- 5/5
Fast, efficient
- 5/5
Na
- 5/5
Na
- 5/5
Magnificient for the cost
- 5/5
Magnificient for the cost
- 0.5/5
I had a terrible stay as when I went to my room there were large crickets in the bedroom and in the kitchen. It was nerve wrecking and very uncomfortable. I tried to get the front desk to help me but all they could do is tell me the exterminator would be there in the morning to spray. I tried sleeping but was up and down through the night. I had a terrible stay as when I went to my room there were large crickets in the bedroom and in the kitchen. It was nerve wrecking and very uncomfortable. I tried to get the front desk to help me but all they could do is tell me the exterminator would be there in the morning to spray. I tried sleeping but was up and down through the night. They came to spray the next morning. I went out to my conference and came back that afternoon. Then went back for the evening service. I came back to my room that night only to find large crickets in there. Near the bathroom, bedroom and living room on the curtain. Called front desk and was told i could move to another room on the 2nd floor and they would call me back. Waited for about an hour and no call back. Called the front desk again and now there is a new person there as the other guy got off at 11pm and the new guy would not allow me to move to another room and told me I could look for another hotel to stay at. Late that night I had no choice as large crickets were crawling around the room. It was after midnight close to 1am when I found another room. I was very emotional and heartbroken being so far away from home.
- 5/5
The stay was amazing the room was clean and amazing. The front desk personal was amazing and very professional.
- 5/5
The stay was amazing the room was clean and amazing. The front desk personal was amazing and very professional.
- 5/5
Where will we stay anytime we are in the area. Great room, clean, cool, comfy bed.
- 5/5
Where will we stay anytime we are in the area. Great room, clean, cool, comfy bed.
- 5/5
Stayed after attending a concert at the AT&T stadium. Hotel was quiet and clean. Bed was comfortable. No issues at all.
- 5/5
Stayed after attending a concert at the AT&T stadium. Hotel was quiet and clean. Bed was comfortable. No issues at all.
- 4.5/5
Every Thing! The front desk staff are always friendly and informative. They have always accommodated me if I had any questions or concerns. Only thing I didn’t like was that the pull out couch bed had dried up old food stuck on the mattress covering which was old,tore and holy.
- 5/5
The young man that checked me in is always nice and accommodating. That there were dead bugs inside the couch bed.
- 3.5/5
The guy who checks me in is Always so nice and professional I was given the same exact room from my last booking.
- 4/5
Staff are always friendly and accommodating. That I wasn’t giving an heads up about the form of payment they take.
- 3/5
Typical airport traveller hotel. Clean and convenient to the airport. Not located near any of the things you want to see in the area.
- 5/5
Myron at the front desk checked us in. He was great. Gave us an awesome room and was super accommodating. We got in late and he steered us to late night food options walking distance from the hotel. Excellent service. Highly recommend this hotel
- 5/5
Myron at the front desk checked us in. He was great. Gave us an awesome room and was super accommodating. We got in late and he steered us to late night food options walking distance from the hotel. Excellent service. Highly recommend this hotel
- 5/5
Clean and quiet atmosphere
- 4/5
Everyone was nice, and the room was clean. Transportation to and from the airport made everything ALOT easier. And the drivers were very helpful with the luggage. Of course having coffee available is always a BIG plus, too. I wished I had known I needed to request a room opposite the street, as it was very noisy. Also, a few more choices for the snacks & food would be helpful. We arrived late with no dinner, as everything was closed, so snacks weren't really substantial enough for a meal.
- 4/5
The location is good for me, several restaurants and convenience stores around. Some shady walking areas. Full size fridge and kitchen sink is so nice. Room smelled a little funky, maybe needs new carpet or should clean carpet more often.
- 4/5
The location is good for me, several restaurants and convenience stores around. Some shady walking areas. Full size fridge and kitchen sink is so nice. Room smelled a little funky, maybe needs new carpet or should clean carpet more often.
- 5/5
Great place to stay.
- 5/5
Great place to stay.
- 3.5/5
The service agents were rude I will never stay here again
- 5/5
Walking distance to restaurants
- 5/5
Walking distance to restaurants
- 5/5
Close to DFW airport.
- 5/5
Close to DFW airport.
- 5/5
Nice clean hotel. Rooms are large with a kitchenette in them which is great if you are there for more than a few days. We didn't use anything other than the large fridge. The recliner is a nice touch as well. Fantastic location with loads of food choices and convivence stores just outside. The shower/tub combo is a bit outdated, a nice shower would have been perfect. The bed was a queen size, not sure I was given an option when booking the room, but would have certainly preferred a king sized bed.
- 5/5
Small room, but it was fine for one night. The top door lock wasn’t very secure but with deadbolt it wasn’t too big of a deal. It was clean and the gentleman who checked us in was very nice. I would stay here again.
- 5/5
Small room, but it was fine for one night. The top door lock wasn’t very secure but with deadbolt it wasn’t too big of a deal. It was clean and the gentleman who checked us in was very nice. I would stay here again.
- 5/5
Definitely recommend staying here. Quiet, safe. Room was clean, spotless.
- 5/5
Definitely recommend staying here. Quiet, safe. Room was clean, spotless.
- 3/5
The A/C is in the living area not in the bedroom. There is a fan mounted in the wall that is supposed to blow air into the bedroom but i couldn’t feel any air and it was too loud to sleep. If you were in the sofa bed you would be freezing will the person in the bed would be hot. No king beds so this is really best for single people or some couples. I guess because of the eclipse they decided to just about double their prices.
- 3/5
The A/C is in the living area not in the bedroom. There is a fan mounted in the wall that is supposed to blow air into the bedroom but i couldn’t feel any air and it was too loud to sleep. If you were in the sofa bed you would be freezing will the person in the bed would be hot. No king beds so this is really best for single people or some couples. I guess because of the eclipse they decided to just about double their prices.
- 0.5/5
Lack of response to move date when asked > 24hrs in advance.
- 4/5
I enjoyed my stay! Hotel was very friendly!!!! The property was walking distance to everything I needed. Has an airport shuttle, clean facility. I love the Dove products! Staff was amazing! Very quiet , I would stay here again
- 4/5
I enjoyed my stay! Hotel was very friendly!!!! The property was walking distance to everything I needed. Has an airport shuttle, clean facility. I love the Dove products! Staff was amazing! Very quiet , I would stay here again
- 1/5
Horrible hotel. Staff rude. Book a normal studio suite queen bed. Non-handicap. They gave me a handicap room. Asked for different room. Front desk lied, said no rooms available. We looked, 3 rooms available. Then asked about those available rooms. They said they can give us whatever room they want. Don't book here! Bad staff and hotel. Will not get what you paid for.
- 1/5
Horrible hotel. Staff rude. Book a normal studio suite queen bed. Non-handicap. They gave me a handicap room. Asked for different room. Front desk lied, said no rooms available. We looked, 3 rooms available. Then asked about those available rooms. They said they can give us whatever room they want. Don't book here! Bad staff and hotel. Will not get what you paid for.
- 5/5
The suites are very convenient
- 5/5
The suites are very convenient
- 5/5
The hotel is clean and the staff was very nice and helpful!
- 5/5
The hotel is clean and the staff was very nice and helpful!
- 5/5
The staff was very friendly. Our room was clean. I have no complaints about the hotel, just other guests slamming doors over and over again. I would stay here again. I also loved that the hotel locks all entries except the main one in the evening.
- 5/5
The staff was very friendly. Our room was clean. I have no complaints about the hotel, just other guests slamming doors over and over again. I would stay here again. I also loved that the hotel locks all entries except the main one in the evening.
- 5/5
They sent a shuttle asap. And check in was fast and easy
- 5/5
They sent a shuttle asap. And check in was fast and easy
- 5/5
N/A
- 5/5
Thanks to the staff for being so accommodating and allowing me an early check-in. The free transportation to Skyview 7 was an added treat. Thanks again!
- 5/5
Thanks to the staff for being so accommodating and allowing me an early check-in. The free transportation to Skyview 7 was an added treat. Thanks again!
- 5/5
Great stay (: shuttle was great too
- 5/5
Great stay (: shuttle was great too
- 4/5
Clean room, friendly staff, and the hotel is in a convenient location.
- 4/5
Clean room, friendly staff, and the hotel is in a convenient location.
- 5/5
Good
- 5/5
Good
- 5/5
I would stay again
- 5/5
I would stay again
- 5/5
Great
- 5/5
Great
- 5/5
I loved how close it was to the airport and the shuttles were great!!!
- 5/5
I loved how close it was to the airport and the shuttles were great!!!
- 5/5
Great and comfy hotel! Room was big with separate bedroom. Stayed there for a Cowboys game. About a ten minute drive to AT&T stadium. It was perfect! Will definitely stay there again.
- 5/5
Great and comfy hotel! Room was big with separate bedroom. Stayed there for a Cowboys game. About a ten minute drive to AT&T stadium. It was perfect! Will definitely stay there again.
- 5/5
Love it
- 5/5
Love it
- 5/5
Great stay
- 5/5
Great stay
- 4/5
It was fine. Quite warm, had to turn ac doen to 70 to sleep. But overall it was pleasant. Wish i could've checked in earlier than 3
- 4/5
It was fine. Quite warm, had to turn ac doen to 70 to sleep. But overall it was pleasant. Wish i could've checked in earlier than 3
- 5/5
Of all the hotels i have stayed at in Dallas this is my favorite. The one bedroom suite was like a i bedroom apartment. It was clean, modern and every staff member was friendly. Anytime we visit in Dallas i will be staying there.
- 5/5
Of all the hotels i have stayed at in Dallas this is my favorite. The one bedroom suite was like a i bedroom apartment. It was clean, modern and every staff member was friendly. Anytime we visit in Dallas i will be staying there.
- 5/5
I liked the quietness..
- 5/5
I liked the quietness..
- 5/5
I was very surprised by the cleanliness of the room, everything was in order. Showers were great, I loved the dove soaps in the bathroom. I do wish that there were more television options, perhaps regular cable or something.
- 5/5
I was very surprised by the cleanliness of the room, everything was in order. Showers were great, I loved the dove soaps in the bathroom. I do wish that there were more television options, perhaps regular cable or something.
- 5/5
It was an older hotel, but clean and convenient area
- 5/5
It was an older hotel, but clean and convenient area
- 5/5
Thanks!
- 5/5
Thanks!
- 2/5
The room was clean . I wasn’t aware it was a business hotel. Also the next day the house keeper walked in on me at 11:34 a.m. after I said that check out was 12 pm on that day and I wasn’t dressed. Then when I told a manager she acted as if she didn’t believe me.
- 2/5
The room was clean . I wasn’t aware it was a business hotel. Also the next day the house keeper walked in on me at 11:34 a.m. after I said that check out was 12 pm on that day and I wasn’t dressed. Then when I told a manager she acted as if she didn’t believe me.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 4/5
Overall the stay was ok. When we arrived in our room housekeeping didn’t remove all the dirty towels and cabinets in the restroom was cracking. When I woke up on Saturday morning to use the restroom I turned the light on and the restroom floor was full of ants. I spoke with the front desk worker and we was moved to another room
- 4/5
Overall the stay was ok. When we arrived in our room housekeeping didn’t remove all the dirty towels and cabinets in the restroom was cracking. When I woke up on Saturday morning to use the restroom I turned the light on and the restroom floor was full of ants. I spoke with the front desk worker and we was moved to another room
- 5/5
Nice and clean. Bathrooms are spacious. Kitchen area very clean. Very quiet hotel. Staff was quick and informative. Wish they served breakfast. But still a great hotel. You can borrow crockpots, drink mixers, family games, etc...
- 5/5
Nice and clean. Bathrooms are spacious. Kitchen area very clean. Very quiet hotel. Staff was quick and informative. Wish they served breakfast. But still a great hotel. You can borrow crockpots, drink mixers, family games, etc...
- 4/5
Nice newer hotel. Located near a great restaurant. Clean and friendly staff. We were there two nights but hardly in our rooms. Business and meetings all day and most of the evening. Room are clean and the layouts large with nice amenities. I would def stay here again.
- 4/5
Nice newer hotel. Located near a great restaurant. Clean and friendly staff. We were there two nights but hardly in our rooms. Business and meetings all day and most of the evening. Room are clean and the layouts large with nice amenities. I would def stay here again.
- 5/5
Candleowod Suites was beautiful and clean. My room was an actual suite with kitchenette, Living room area and a bedroom with a door to close. It was so much more than expected. I was only staying over one night but if I had a longer trip it would be wonderful to stay there. Many eating opportunities with in walking distance. The shuttle ride was a nice touch.
- 5/5
Candleowod Suites was beautiful and clean. My room was an actual suite with kitchenette, Living room area and a bedroom with a door to close. It was so much more than expected. I was only staying over one night but if I had a longer trip it would be wonderful to stay there. Many eating opportunities with in walking distance. The shuttle ride was a nice touch.
- 5/5
I had a great time at this hotel. The staff was excellent, with great amenities and a free airport shuttle, and it was close enough to my convention. My room was great; the only knock on my stay was the bathroom floor tiles moved or weren't set. The bed was amazing though!
- 5/5
I had a great time at this hotel. The staff was excellent, with great amenities and a free airport shuttle, and it was close enough to my convention. My room was great; the only knock on my stay was the bathroom floor tiles moved or weren't set. The bed was amazing though!
- 5/5
Stayed here before we flew out the next morning. Hotel was very clean and updated. Used the free shuttle both too and from the airport. The hotel allows free parking and that makes this place worth staying if only for that.
- 5/5
Stayed here before we flew out the next morning. Hotel was very clean and updated. Used the free shuttle both too and from the airport. The hotel allows free parking and that makes this place worth staying if only for that.
- 5/5
Amazing time! Late Check Out was a life saver for a late flight!
- 5/5
Amazing time! Late Check Out was a life saver for a late flight!
- 5/5
Very clean rooms and friendly staff
- 5/5
Very clean rooms and friendly staff
- 5/5
Nice n Clean!
- 5/5
Nice n Clean!
- 3/5
Like the kitchenette area in the room. Plenty of restaurants around. If you like Burgers the "Simply Burgers" was good, close and privately owned.....Disliked the room location, bright parking lot light shone through window, and significant gaps around door let light in that didn't let room get dark as preferred. Room above Easily let walking be heard in our room at all hours. Turning on shower had leak at shower head squirting water on ceiling and out of the shower area. Turned shower head and was able to make it squirt in the shower area at least. No ability to print boarding passes, have to walk to neighboring hotel to do so....
- 3/5
Like the kitchenette area in the room. Plenty of restaurants around. If you like Burgers the "Simply Burgers" was good, close and privately owned.....Disliked the room location, bright parking lot light shone through window, and significant gaps around door let light in that didn't let room get dark as preferred. Room above Easily let walking be heard in our room at all hours. Turning on shower had leak at shower head squirting water on ceiling and out of the shower area. Turned shower head and was able to make it squirt in the shower area at least. No ability to print boarding passes, have to walk to neighboring hotel to do so....
- 5/5
Great stay. I really like the kitchen and refrigerator.
- 5/5
Great stay. I really like the kitchen and refrigerator.
- 5/5
Great location
- 5/5
Great location
- 5/5
Nice clean room. Very nice employees. Plenty of food choices close
- 5/5
Nice clean room. Very nice employees. Plenty of food choices close
- 5/5
The hotel was very nice , the room was clean staff was very friendly. Definitely staying here again.
- 5/5
The hotel was very nice , the room was clean staff was very friendly. Definitely staying here again.
- 2/5
Some of the staff were not friendly. I had no wash cloths upon checking in my room. The tub didn’t look fully clean. Staff member got rude when i asked if i could get wash cloths. Also said in his years of working he’s never seen anyone not check to see if they had everything/a clean tub as if i were lying about not having wash cloths ect. Also the toilet handle was broke that left the toilet running all night. I wont be staying there again.
- 2/5
Some of the staff were not friendly. I had no wash cloths upon checking in my room. The tub didn’t look fully clean. Staff member got rude when i asked if i could get wash cloths. Also said in his years of working he’s never seen anyone not check to see if they had everything/a clean tub as if i were lying about not having wash cloths ect. Also the toilet handle was broke that left the toilet running all night. I wont be staying there again.
- 5/5
Very quick check in, bed comfortable and room clean. Very good layout.
- 5/5
Very quick check in, bed comfortable and room clean. Very good layout.
- 5/5
Clean and very nice property and staff
- 5/5
Clean and very nice property and staff
- 5/5
The only thing I would request is to add USB charging ports in the room. I asked the front desk guy where the closest store was to get a charger box and he graciously gave me his to use for the evening.
- 5/5
The only thing I would request is to add USB charging ports in the room. I asked the front desk guy where the closest store was to get a charger box and he graciously gave me his to use for the evening.
- 5/5
Room came with a complete kitchen area including full sized fridge, stove and plenty of counter space. Altough i didnt need the use of a kitchen, it was refreshing to have one available
- 5/5
Room came with a complete kitchen area including full sized fridge, stove and plenty of counter space. Altough i didnt need the use of a kitchen, it was refreshing to have one available
- 4/5
Hotel clerk was very short and was clearly agitated when I checked-in, she did not speak English well......
- 4/5
Hotel clerk was very short and was clearly agitated when I checked-in, she did not speak English well......
- 2/5
The havac in our room did not work at all. The papal on the wall would not turn it off or adjust it and you couldn’t adjust it from the actual unit either. So we froze all night with the school not shutting off and in 20 degree weather outside
- 2/5
The havac in our room did not work at all. The papal on the wall would not turn it off or adjust it and you couldn’t adjust it from the actual unit either. So we froze all night with the school not shutting off and in 20 degree weather outside
- 5/5
It was very well kept and the work personnel was very helpful and courteous with me
- 5/5
It was very well kept and the work personnel was very helpful and courteous with me
- 5/5
Clean hotel with friendly staff. Close to restaurants and family.
- 5/5
Clean hotel with friendly staff. Close to restaurants and family.
- 4/5
Everything great except the fridge was noisy in the middle of the night
- 4/5
Everything great except the fridge was noisy in the middle of the night
- 5/5
There’s no reason To complain everything was perfect my friend and I were very impressed with the room..most likely would rent again in the near future
- 5/5
There’s no reason To complain everything was perfect my friend and I were very impressed with the room..most likely would rent again in the near future
- 5/5
Clean, they were prepared for my arrival when I checked in so I felt very special and was very appreciated. Absolutely loved the room with kitchen, sink and full fridge. And Quiet! Loved it! Thanks again
- 5/5
Clean, they were prepared for my arrival when I checked in so I felt very special and was very appreciated. Absolutely loved the room with kitchen, sink and full fridge. And Quiet! Loved it! Thanks again
- 4/5
Close to the airport, but obviously some noise from airplanes.
- 4/5
Close to the airport, but obviously some noise from airplanes.
- 1/5
There were sugar ants crawling over the desk. Someone had drawn on the door that linked to the adjacent room... WTH? I was there two nights an no one bothered to clean my room after the first night. I asked to check in early and before they could give a response "check in is at 3pm, but I won't have anything till after 4pm" she decided first to sneer at me, roll her eyes and sigh before even checking...oh and she was a manager. Bathroom shower head and faucet wobbled around where they attached to the wall so was worried to move them for fear they would fall out. Air conditioner rattled so loud I had to get up and put my heavy purse over it so I could sleep...which since I knew there were bugs crawling around didn't happen anyway. Doors slamming, paper thin walls. This place is horrible.
- 1/5
There were sugar ants crawling over the desk. Someone had drawn on the door that linked to the adjacent room... WTH? I was there two nights an no one bothered to clean my room after the first night. I asked to check in early and before they could give a response "check in is at 3pm, but I won't have anything till after 4pm" she decided first to sneer at me, roll her eyes and sigh before even checking...oh and she was a manager. Bathroom shower head and faucet wobbled around where they attached to the wall so was worried to move them for fear they would fall out. Air conditioner rattled so loud I had to get up and put my heavy purse over it so I could sleep...which since I knew there were bugs crawling around didn't happen anyway. Doors slamming, paper thin walls. This place is horrible.
- 5/5
customer service was excellent. Priscilla has a nice personality. Location was excellent for our visiting needs.
- 5/5
customer service was excellent. Priscilla has a nice personality. Location was excellent for our visiting needs.
- 5/5
I have no further info to add. This is forcing me to type something which is ridiculous. I enjoyed the hotel.
- 5/5
I have no further info to add. This is forcing me to type something which is ridiculous. I enjoyed the hotel.
- 5/5
Stayed here while we checked out Texas Live and went to a Rangers game. I looked at other hotels that were both cheaper AND closer to the venues but they all had terrible reviews. Roach problems, dirty rooms, poor customer service. Since it was only my husband and I this trip we honestly just needed a place to sleep for the night. But after seeing those (VERY recent) reviews of other places, I’m so happy we decided to go out just a LITTLE bit further and pay like $10-15 more to guarantee ourselves a nicer and more enjoyable stay. There’s plenty of places to eat around here and grounds are well kept. Took us maybe 10-15 mins tops to get to GLP. Very satisfied and thanks for such a nice stay!
- 5/5
Stayed here while we checked out Texas Live and went to a Rangers game. I looked at other hotels that were both cheaper AND closer to the venues but they all had terrible reviews. Roach problems, dirty rooms, poor customer service. Since it was only my husband and I this trip we honestly just needed a place to sleep for the night. But after seeing those (VERY recent) reviews of other places, I’m so happy we decided to go out just a LITTLE bit further and pay like $10-15 more to guarantee ourselves a nicer and more enjoyable stay. There’s plenty of places to eat around here and grounds are well kept. Took us maybe 10-15 mins tops to get to GLP. Very satisfied and thanks for such a nice stay!
- 5/5
Great location and very clean.....................
- 5/5
Great location and very clean.....................
- 3/5
Forgot my 4:45 am wake up call. It’s one of the basics! I was not affected, because I prepared, but certainly could have been.
- 3/5
Just wasn't worth the money considering I've paid the same amt or less for nicer places.
- 5/5
Our room was clean and comfortable. The rate was great. We attended a convention that was hosted in another hotel and were unable to get a room in the host hotel since it was full. This was a great option. Check in and check out was smooth!
- 3/5
The beds were horrible. Very uncomfortable. Did not get a good nights rest at all!
- 5/5
From the moment we arrived, until the time of our check out, the staff at the desk as well as housekeeping was "Top Notch". They all were very professional, courteous, and very helpful. As my wife is allergic to "down", feathers, that are used in pillows, bedding, etc., the staff immediately removed the bedding that existed, and replaced it with those items that would insure her of no allergic reaction. What a blessing to be able to get a "good nights sleep".
- 2/5
I won't rate more than 1 star Mattress is hard. We stayed for two nights they won't clean the room
- 5/5
This room was an Excellent price and close to AT&T stadium.I WUD stay there again.
- 5/5
No problems with check- in, the room was nice, clean and all in working order. I would stay here again.