Studio 6 El Paso, TX - East

To start with the good things. Jean at the front desk was friendly and very helpful. The bed was very comfortable. But the battery in the smoke detector was low, so it was already chirping when I got into the room. There was no plug for the television and no cord to even put into a plug. There were three live roaches in my room. One that decided to join me in bed. The door did not lock properly and the only chair in the room had paint splattered all over it.

The pictures are not the real life experience, inside or out. Stained shower curtain, no mattress cover, weird blankets and I didn't bother looking at the kitchen. No grass either. The area was not nice. We turned around, got back in the car, and found another hotel.

Human diarrhea splattered upon the sides of the building and ground in several places. Roach and Waterbug infestation. Stray cats. Abandoned vehicle(s). Various sightings and odors of eliminated waste from humans, animals and insects. Rude staff. Nonworking doorlocks and appliances. Extremely difficult checkin/checkout processing.

Clean room, just the refrigerator door did not close all the way. But the room is got was pretty clean. Thank you.

Room was awfully kept, full of small roaches and cigarette smell. Sink did not work, avoid this place.

They oversold room and on arrival they told me they had no room for me. I had to call around to find a place to stay and paid 3x the normal amount for 1 night

The room door was open when arrived. Took 10 room keys just to finally open door when closed. Rats and roaches. No towels, or trash can. Stove didnt work. No microwave. Manager refused to move us to another room.

I went in and they didn’t knew when my room was going to be ready, Staff was sometimes rude,

Room was terrible. Smell from toilet at room. No lock for window at corridors.

Most horrible experience! This property shouldn't even be listed by Expedia. It is completely under construction! Not as described in listing or pictures. The property looks like its abandoned and there's been an apocalypse. Just a handful of rooms could be occupied. All other rooms were trashed with the doors open and mattresses thrown in the courtyard area. After checking in the first concern was that there was no water. The unit was suppose to have a kitchenette. That was not the case. The fridge was filthy and infested by roaches. No working microwave or stovetop.

The room i stayed in was in terrible shape no smoke detector outlets with exposed wires stove had no nibs to turn on microwave did not work. My room was the only room in operation the rest looked like they were being remodeled

Yes

Absolutely awful. The property did not let us know that they were starting construction April 1st and that our room would be gutted. We walked into our room and it smelled of paint thinner, gutted out stove/oven, no fridge, microwave with no cord, no trash cans, lights that do not work, and a shower that looked like someone had a bad hack job in it from someone previously that had dyed their hair. The front desk lady was unhelpful in the way that it was there is nothing that can be done and that’s just how it’s going to be. Would absolutely not recommend this place to anyone while it is under construction. Can’t say much about it without construction because we did not have the misfortune of experiencing that. Not happy whatsoever!

the hotel is being remodeled but that doesnt justify the roach problem and everything else, there was no hot water, the toilet stopped working, the refigerator wobbled, the dining table wobbled, the ceramic stove was broken, the deadbolt on the door didnt lock and the shower curtain has stains everywhere. i do not recommend anyone stay here, dont let the pictures on the website deceive you.

i've stayed at other Motel/Studio 6 that were pleasant but this was by far the nastiest. the toilet seat was nasty, it had pee stains on it. there was no sink in the restroom. i didn't use the shower, but there was no shower curtain & had a very short shower head. there were stains on the furniture. there wasn't a trash can anywhere in the room. there were mattresses outside other rooms and a bunch of debris from the construction going on. i guess what did i expect staying at a Studio 6, but lesson learned because i never will again.

One of the worst experiences of my life in a hotel. They had a cockroach infestation and the rooms were terrible.

I don’t usually write reviews like this, but this experience was so bad I feel obligated to warn others. From the moment I arrived, something felt wrong. The entire property looked abandoned and under construction. Broken doors, outdoor sinks and bathtubs, and not a single sign that this was a safe or properly functioning hotel. It honestly felt like a place that should have been shut down, not one accepting paying guests. The pool was heartbreaking to see—drained to about a quarter full with algae growing in it. That alone told me everything I needed to know about how this place is being managed. Then came the staff experience. Instead of trying to help, they were rude and dismissive. They insisted on putting me in a smoking room even after I clearly said I didn’t want one. At that point, I knew I couldn’t stay there. I made the difficult decision to walk away and cancel my booking on the spot. No traveler should have to choose between losing money and staying somewhere that feels unsafe. What made it even worse was the lack of support when I tried to resolve it. I expected understanding, but instead I felt pressured to just go back and stay there. That was incredibly frustrating and disappointing. What I liked: Nothing. I wish I could say something positive, but I can’t. What I didn’t like: Everything—the condition of the property, the rude staff, the lack of cleanliness, and the feeling that this place should no

Pictures and good reviews are not accurate

Nothing I did not stay It was the worst place. I didn't stay and I tried to cancel my reservation with booking.com. There was 2 large bags of trash at the front door of the room when I arrived. I went in and there were holes in the walls, the furniture was broken and the shower curtain was stained and soiled. I watched as the manager refused to answer the phone when booking.c called and then she refused to give me her name. She also said she would not answer emails because she didn't have access. I was charged 92.00 for a room I didn't stay in. I was told by booking.vom that they would call me in 30 minutes and help me find Accomodations if they didn't get a response from the hotel. I didn't hear anything until the next morning by email that I was getting an 11.00 credit and they did not get a response from the hotel. The city was sold out. I feel like I was robbed. Bad experiences

Possibly the worst hotel experience of my life. Avoid this place fr.

Have pictures if needed.

Nothing Room was dirty there was a hole in the wall location was not ideal

I didn't feel safe staying there for more than a night.

Staff was great!! Room was nice! Yes cleannnnnn

Okay but expensive

We entered the room and was full of baby roaches all over including dead ones on the bed. Room smelled bad as well. We walked in and walked out. Fortunately they did refund us back. The place looked unsafe with many rooms with windows or doors wide open under construction.

To much traffic

There are drug deals and prostitution going on in the parking lot. The police were called as my father was pulling out of the parking lot.

Not as described. Pictures are not representative of the status of the rooms.

The place is not safe, and inside the room the tv it’s broken, smells dirty, no curtain on the shower, staying here it’s totally poor and very unsatisfying, one of the worst places I staying, looks like a cell more then a hotel room

The rooms are very large. Looks like renovations have been started but not finished. Our kitchenette only has bottom cabinet. No top cabinet as shown in pictures. No stovetop. Housekeeping never knocks to see if you need anything. You have to go to the laundry room and ask for it. The lady doesn’t speak English. So kind of hard to tell her what I need. Cops are always being called to the hotel. The people next to us fight constantly. They stay up all night and let their children outside screaming and yelling all hours. I guess they live here. My husband gets up at 4:00 for work and they keep us up a lot of nights. We always stay at Studio 6 and Motel 6 because pets are free. The staff are super nice but the hotel needs a lot of work.

It’s 3 am and there is a-lot of yelling and loud music. Parking lot full of homeless or drug addicts when I checked in. I have no toilet paper and my blinds are broken to the point you can seen in.

There was nothing I can say nice about this place. It's ran by what looks like criminals. I took my family for a getaway with a pool, WiFi, relaxation. I didn't get to enjoy any of it . I will never go there unless they change the entire staff. It's scary there.

I couldn’t go outside my room without being asked by someone if they could get a couple of dollars, bum a smoke, and I was even asked if I wanted to buy some “WHITE” ( I don’t think he was a guest there but came onto the property) I never felt unsafe but it was close.

N/a

Ghetto

They tried to charge me when I didn’t check in.

It was terrible. The room was not ready when we checked in. We got thin, old towels. The property was dirty. The room was dirty. The ice machine didn't work. There was no housekeeping. There were hookers all over the property. Someone threw a glass candle on the hood of our rental car. Don't stay here.

The very BEST I can honestly say about this property is, it was a total dump! I didn’t stay, checked out 10 minutes after check in. The assigned room had NOT been serviced. The matresses were horribly soiled, the bathroom had not been cleaned, the toilet not flushed, and the entire room was horribly filthy! The outside was dirty and unkempt. I wouldn’t recommend this place to a homeless person!! SHAME ON YOU for not doind your due diligence to check out properties!!

Good

I registered for a week and my brother passed away and had to leave as soon as I spent 2 days there and I'm not sure I got reimbursed 😭

Before I even checked in, they charged my card for much more than the first night stay charge shown on Expedia. When I checked in she didn’t give me anything to sign. I was told there were no blankets in the rooms because they get stolen. The sheet had a massive stain in the middle. What appeared to be vomit was stained on the shower floor. There were no trash cans. The stove had all of the mechanisms stolen from it. The door had been busted in numerous times before. There’s cars on blocks in the parking lot. People were outside smoking weed when we walked up to the room. I did not feel safe at all there so we left and went to Motel 6 on the other side of town and had a great stay there. I would never recommend this hotel to anyone.

Cleanliness and the roaches

Nothing was unique. My experience was terrible, the room was dirty, tv never worked the whole 5 days we were there. We ran out of toilet paper and I had to buy my own. Blankets were very thin and had cigarette burn holes all over. The air conditioner didn’t work and the room smelled terrible because of it. The only good thing was the staff, they were very polite and nice but didn’t follow through with my requests.

Reception was really nice Bathroom sink was leaking all over the floor, bed only had one sheet, no quilt. The door didn’t have the extra lock on it. They initially had only one towel

Tubimos cucarachas y la estufa no funciono .

Drug infested location - loud human banding noises and yelling and people snooping around the cars very unsafe, people talking all day and night did not feel safe, appoint several people wandering on the various areas of the property. questionable fluid stains every where in the room, very unclean, dry food deposits on the kitchen stove, shaved human hair In the bathroom shower, very dirty coffee pot, the bathroom was clogged and did not work, maintenance was called and they showed up but was supposed to return and fix it, they did not return. I did report it to customer support and still waiting for a refund. Was told I would receive a refund. I had to book another hotel so there was an inconvenience of having to make new reservations. This place should have the cops all over it. And maybe shut down. Horrible place. Very scary place

The room was terrible, dirty, no blankets, dirty covers, the stove was broken, the shower had no handle, the air was broken. The staff are very nice though, I appreciated their patience and the fact that they understood, I received a refund for 2 out of 3 nights. Unsafe area, people outside blasting loud music and smoking. I hope their staff get paid well because I see this is a common issue that they have to deal with.

Do NOT stay here ! It’s is a straight brothel 🙃😬 we had 8 people knock at my door every 20min looking for the same prostitute, broken windows in other rooms, pictures shown here have to be at least 5-10 year old! No bedding, garbage cans, microwave, TV unplugged and when I plugged it in the screen was broken and you couldn’t watch it. I usually love to go to low end motels but I felt directly in danger if my husband wasn’t there I would’ve been sex trafficked never been so terrified. Also they said they would give me a refund since I was not there more than 4 hours and then once the refund hit my account they charged me again 3 hours later. Shady and unsafe 0/10 🌟

Nothing, dirty The room Was all destroyed , had all doors broken, the security locks on door were gone Inside room the A/ C was all destroyed . Outside was a lot of Gruged people walking around and hanging out selling and Buying Drugs . The Bums were asleep all around the Buildind . Felt so Unsafe . I never stayed there so I paid for Nothing. Felt so Unsafe all around even in the Inside the room . The A/C unit was Not There and the Hole were it Goes was taped with industrial tape to cover the Hole . Will Never Ever Go Back to that Hotel . Would Like My Money Refunded Back ! ?

staff was incredibly rude, the rooms don't come with blankets and there is heavy drug use at this hotel, the cops come by almost every 4 hrs

Like the stores around

Aawesome.

Was over charged after I was told I would be refunded for two nights.

This hotel is constantly being patrolled by the police, this place is not safe.

Na

Great staff

In berry bad condition in general

The rooms don’t look like the pictures in the app

While the room did have working appliances, it was clear that maintenance had been neglected for a while. The space itself could’ve been nice with proper upkeep, but the lack of care and attention to detail really made it hard to enjoy the stay. Unfortunately, this experience was more frustrating than relaxing, and I wouldn’t recommend it unless you’re just looking for a roof over your head and aren’t concerned with cleanliness or safety.

Very disappointed!!! No ice. No blanket on either bed. Finally begged and got ONE!! Bottom sheet felt like flour sack, slept on top sheet. No coffee pot as shown, nor toaster. Took food and pans to cook dinner n breakfast stove didn't work. Only warm water, not even a bar of soap! No hand towel or cloth as it shows. No water in pool. Small table to eat at, ONLY 1 CHAIR!..beds were comfy n fridge did work. MOST DISREPRESENTED PLACE EVER. DESK clerks nice enough but had an excuse for every issue. Don't go there if you're looking at their ads!! Not going to find it!!

The location was good considering I was broke down and needed walkable restaurants. Several options within a two or three minute walk. Staff was fine but not present when I needed to check out. Had a sign would be back in 15 minutes but my Uber was waiting so couldn't wait Shower was small, sheets were stained, no blanket and despite the 90°temps during the day, the room was cold. Turned on the heat. Also, lots of people just hanging around and late at night heard a lot of people. Not quiet. When I walked to get supper, lots of looks from the loafers. I was a bit concerned

My reservation was canceled before I arrived because they were unable to charge my bank account

Nothing to like My room was infested with roaches. I contacted front desk and I was told no one has ever complained about roaches. I was told no refund would be given and no other room was available.

Stay was horrible

First off i was placed in a room that was being worked on, and even though the ladies swore up and down that it was clean and theyd never lesve it a mess, let me tell you... there was dust, drt and debre on everything! The sheets were dirty, there wad only ONE towel, no phone, no trwsh cans or bags and the employees are super rude

The description of the property and pictures on Hotels.com did not match in the slightest. The hotel said they were under renovation when I checked in and didn't have the room I reserved available. So I took another room and it was bare bones - not even a toilet paper holder or towel rack. The last straw was when they told me they didn't have any blankets for the beds. Horrible experience but they did refund 2 of my 3 nights stay. If you choose to go here, make sure you look at the room you're renting first.

Original room had no working sink or stove top. No kitchenette as advertised and paid for. Room was dirty and even after the air cleaning machine was used it smelled disgusting. Doors had brown and black hand prints or smudges. Curtains were filthy and had holes. When moved to a different room the stove top had no dials and there was so much filth were the dials should have been that it didn’t work anyway. Curtains and doors were also filthy and room had small roaches. One night police cars and officers came to location and were outside my room for hours dealing with something. I will never stay there again and moved to the Extended stay on Joe battle who has very clean rooms, great customer service and a safe and camera monitored facility for the SAME PRICE!

No working tv management did nothing to fix everything very old and outdated would not recommend to my worst enemy it was that bad

My stay at studio 6 has been pretty good,we are homeless right now but the staff here has worked with us (thank you so much❤️ for your patience with us) and my kids have a warm place to sleep. I can't thank you all enough you all really have helped us out so much

This property looks nothing like the photos. It is so run down and dirty. Also, they do not even have King size beds.

The rooms where missing the kitchen stove and sink.. missing couple things

Shower was way too small. Beds were way too close to each other nobody came and knocked on my door found out that I had to take my own linens downstairs to get them swapped out

Place can be better and just more welcoming

Could use more maintenance

It was the worst place I’ve ever stayed in. The room was disgusting. It had a kitchenette with broken knobs so you couldn’t adjust the temp. The tv was broken. The towels looked as if they were not cleaned well. The filters in the air conditioning unit looked as if they hadn’t been cleaned in years. The mgr came in with 2 thin blankets (one for each bed) and I told him about all of it which he responded with “I’ll fix it tomorrow”. We asked if we could get some cookware that normally comes with a kitchenette and was told that the maids lock that up and he didn’t have a key to access it. The cops were there all night talking to the tenets next to us and below us and their radios kept us up all night.

I'm pretty sure they put me in a room that they never use for guests. The surrounding rooms had cardboard in the windows like they were under construction. In my room, the kitchen sink basin had stains as if from paint. The kitchen sink faucet was stuck in one position. There weren't any blankets on the bed. The worst of it was the bathroom. Huge clumps of hair on the shower floor and on the "clean" towels left for my use. I feel like I need to undergo a health exam after staying there. Won't be returning.

Dirty don't stay here shower was filthy room was worse

Happy

No running water in the bathroom sink, shower or toilet. This was discovered when trying to flush a #2 and the toilet did nothing. Due to no running water in the toilet the room developed an unbearable smell. Within minutes the room felt like we were in an unkept porta potty. We paid for 3 days. We stayed no more than 3 hours. We were told by the woman at the desk the water problem was being worked on and there are no refunds. Can you imagine that ? Paying over $200 for 3 hours of hell. Stay away from this place if you can.

Good

Brenda, Kimberly amazing customer service always with a smile and always know how to make your day with a laugh or two!!!! Only place I can actually afford at the moment thank you!!!! My only thing are the little crawlers but overall amazing

I checked in and left right after ! No sheets room smelt like smoke and noisy. I didn’t stay just enough to open the door see how dirty it was. No sheets. People everywhere smelt and so loud.

Just want my 517$ back

There not enough towels for a couple staying there , only one towel

Convenient

I bought a king size bed, they gave me a full size, there was no coffee maker, the stove didn't work, disappointed

The stay was okay. Bed was nice and fridge, microwave & sinks worked as supposed to, and a/c was very cool, but that’s about it. Had to go to front to get towels, room service was not there yet, so had to wait for clean ones. No one showed up by 4pm, so had to go to front to get them. Kitchen stove was not operable. The stove’s switches to turn on and off were missing. I am not even sure if the stove worked. There was no toaster or coffee maker, did not offer coffee. Doubtful if I will ever stay there again on my El Paso trips.

Dirty

When we got there and got in the room it's advertised as a kitchenette but they're doing construction and all of the kitchenettes have been ripped out and they have black plastic taped up sectioning off that area the rooms were dirty and the staff was very disrespectful

Rooms were being remodeled and we're big infested and it looked like the maids didn't clean well hair was in the bathroom in the shower and bed didn't have blankets

Ghetto area, whole apartment is dirty I would prefer pay more Im not going back

Too noisy

after seeing the roach i couldn't close my eyes . Left couple of hrs later.

Na

Easy to park a fire truck but it was loud with drunks, lights out in the stairs areas and only one towel nothing else

Management excellent

Very helpful and friendly staff. Always available for help and questions

We had reservations for 3 nights with a room with a kitchen. The first 2 nights they gave us a room under construction... no kitchen. Missing comforters and towels. The last night they finally gave us a room with kitchen but we were missing pillows and comforters. Staff did explain the lack of items but we still have to pay for our room. We didn't get a discount. If they were short inventory don't rent out the rooms!

Well at first i had a miscommunication with staff, but it was actually my fault and not staff. But overall they were able to help me with what I wanted. After that I felt very comfortable and felt just like home.

The manager and staff people are great

Room had roaches

There was no sheets on bed no towels during the whole stay.

Everything

Good

Pretty relaxing

The front attended are nice and so is the manager Danny

I liked that there was a kitchen... and really good water pressure. The stove top was cracked and missing a nob, there was no pots or pans or plates or bowls or silverware for the extended stay kitchen usage meaning i had to go buy some which defeated the whole reason i booked the room with the kitchen. Also the toliet broke three times and the second time we had to wait over 16 hours to get someone to fix it. Then when i went to check out told the guy i had a long drive and he kept pushing for a conversation and review claiming he was trying to get good feedback and kept trying to talk to me as i was actively walking out the door.

I was very uncomfortable. Corporate needs to come in and visualize on what's going on

Nice clean room.

It started of not so good. some work was needed in the first room we were given but was promptly moved to another room as soon as I notified them and after that everything turned out for the better . The front desk I observed Paty and Daniel always on top of their duties and seemed to care about the business and about the clients who stay in their location .

Na

Put in my reservation, pulled up to check in no one was in the office, I called the number they had in the front for assistance no one answered. I didn’t get my room.

Horrible stay horrible room

The door lock was broken and the ac was leaking and works whenever it wanted to work

Housekeeping needs to clean the rooms from top to bottom sweep and mop right clean the wall lights all dirty to many drug dealers here

Good place

I got it cuz of the kitchen so my friend and I could cook.... but there was also no cooking equipment.

Management was great good place overall !

Was Nice Place To Stay

The facility needs a lot of work and care. The current situation is just a joke. Nothing in the picture is real.

It was quiet albert was a great help with service

Up front this motel was just taken under new management 5 days prior to our stay and took over a VERY bad situation. I spoke the them on a few occasions and they have to remodel every single room. I know their recent reviews are low but give them a chance and see if they have a remodeled room available.

This is a place that needs to be revamped or demolished. While the staff is incredibly friendly and mostly attentive, the place itself is skid row.

From the minute I walked in to check in to check out time I was extremely satisfied. The receptionist Brenda and the manager Danny definitely went above and beyond . I was there for 9 days the location was close to everything restaurants, stores etc.. it’s a laid back environment I definitely recommend staying here.

Current staff is exceptional. Eddie, Daniel and Albert at front desk, very professional and courteous. Charles (CJ) at laundry has motel kept stocked with clean linen and towels. I'm very pleased with this crew. I'm a long term resident.

It was the worst hotel experience I ever had. There were no towels, just sheets, no pillow cases, no fridge. The people next to me were up drinking all night and were on something so I got no sleep. I went to the front desk to complain and apparently it is a person that stays there often but nothing was done. I was supposed to get a kitchenette but they said they didn’t have any even through that’s what my receipt said. It was a horrible experience in general

Hotel has lots of Potential. Needs to be Restored a little. I plan on staying there again. That says a lot.

Great

This place is a disaster. The staff had no clue what rooms were available and which ones were not. It took 3 attempts to locate the room. One room they tried putting me in had people inside. The final room had blood stains on the beds, paint peeling, leaks, and probably has not been swept or mopped in months. Avoid this place at all costs.

the hotel has a roach infestation

Clean

Hotel has a lot of Potential if they Clean it up and take of the Maintenance of the Hotel.

Management said the rudest thing could come out her mouth disrespectful

I have never ever stayed in such a horrible hotel. Studio 6 has always been the hotel of choice, but this time OMG!!!! Just imagine this, for a shower curtain, there was a plastic, not just any plastic, it was a construction plastic, tied up in knots of the shower rods. There was a huge b(what looked like blood) in a chair, the "white" linens were yellow and they had a nasty smell. The fridge did not work, and the coffee maker had a black (what looked like mold) circle. HORRENDOUS HOTEL!!!!

Good and very comfortable

Checked in about 8:30 pm. As soon as I get inside my room there’s roaches everywhere, bed, ceiling, floor, table. So I go to the front desk and request a different room, they gave me a different room and when I open the door there’s a couple it teen age kids in there playing video games. So I go to the front desk and explain what’s going on, the lady on the front desk then tells me my fault I guess that room is taken. So after about an hour of back and forth they gave me another room which also had a roach infestation.

I asked to be in a difrent room they didnt let me

didn't have towels, wash cloths, or soap. asked for them and never got them. the door was so warped I could see outside. the toilet was cracked and leaked sewage into bathroom.

And so tanks full to much effort for the team working here and need more hands lucks like

They had no tnt no game