Home2 Suites by Hilton El Paso Airport, TX

Always a great place to stay

Excellent hotel, friendly staff, and the airport shuttle was great!

Great place to get rest clean and quiet

Room was very spacious and comfortable. Great location with easy access around the city.

Clean rooms and decent breakfast

Friendly helpful staff, clean, big room Nothing

Friendly helpful staff, clean, big room Nothing

Room was newly renovated, very clean and spacious.

Since I know that I have a lot of down time I pick a hotel that can provide me with activities. I was able to safely walk to shopping (Ross, Marshall's, Burlington are my stores.) I also can walk to the adult beverage store and the Mediterranean restaurant down the street was fabulous! The room was spacious and clean. The pool was clean also. One day the pool was closed for a short time and the front desk knew how important that was to me and called to tell me that it was reopened. The breakfast was really good and it was nice to eat on real plates and have the choice of coffee mugs instead of paper. It was an all around great stay. I highly recommend. Oh, the elevator was tricky because you had to hold your room card up to a sensor and push the floor button. Inconvenience to set my coffee down on the floor, but I 100% support safety! Thank you!

Staff is amazing

NA

Huge rooms with everything you need for a family. Comfortable beds, and kind staff. One of the most comfortable hotel rooms I’ve enjoyed in years!

Exceptional

The location was to far off the freeway and had no parking.

The property was very clean and the staff was great. The location was to far off the freeway and had no parking.

Parking was a nightmare. There was not enough and many of the spaces were covered because of construction. I had to park under the portico and then I had to pay for it, which is ridiculous.

It was ok. Large rooms with no character. Not a single picture on the wall. Did not feel homey at all. Location is nothing special.

These folks were awesome! Such a sweet, professional staff. They made it feel like home :)

Very nice room, clean, and employees very helpful.

Location was good. Breakfast was good, but had to ask for bread to be put out. Paying for parking is a bummer. Didn't like that.

Great staff, good breakfast, clean room and very family friendly

INCONSIDERATE STAFF - other stays have been enjoyable this one was deplorable. The staff doesn’t care about your $400 vacation. We arrived on Friday night and unbeknownst to us we were put directly under the rooms being renovated on the second floor. Saturday morning, when the constant hammering began, we understood and left the room we paid for, until 4.30. When we inquired about the constant hammering they said it would be done by 3:30 and had a sign stating as much. No such luck, no rest for me. When I complained, they wanted me to re-pack all of my belongings and move rooms. Trust me, this hotel was not full on Friday. Why would anyone be given a room directly under the floor renovation with constant hammering?? At 10 pm ( our time 2 am) a fire alarm set off, waking us from a deep sleep and sending us into the night air. No apology, no compensation, no attempt to let us know management realized they ruined my $400 vacation, and I’m a Hilton’s Honors member. Good luck, they don’t care about you or your vacation.

Very nice attendant when we checked in. We loved the breakfast and rooms. Very Nice

Very nice attendant when we checked in. We loved the breakfast and rooms. Very Nice

Everything was good! Staff was exceptional!

Everything was good! Staff was exceptional!

Location and staff were good. The beds/pillows a little uncomfortable but overall pretty happy with the stag

Location and staff were good. The beds/pillows a little uncomfortable but overall pretty happy with the stag

The area that this one in is very industrial, the room we got seemed very dated. Carpets in the room were coming up and frayed. The shower was very hard to work. The curtains that separated, the rooms were extremely wrinkled. The staff was super nice though. It’s just not one of the best home 2 suites that we have stayed at.

The area that this one in is very industrial, the room we got seemed very dated. Carpets in the room were coming up and frayed. The shower was very hard to work. The curtains that separated, the rooms were extremely wrinkled. The staff was super nice though. It’s just not one of the best home 2 suites that we have stayed at.

Very friendly staff. Amazing experience.

Very friendly staff. Amazing experience.

The staff were helpful. The rooms were quiet which was really helpful in keeping my toddlers asleep. Everything was clean and updated. Would stay here again. Not very much parking though and no signs telling were more parking can be found. No parking for anyone pulling a trailer either.

The staff were helpful. The rooms were quiet which was really helpful in keeping my toddlers asleep. Everything was clean and updated. Would stay here again. Not very much parking though and no signs telling were more parking can be found. No parking for anyone pulling a trailer either.

So easy to find! Very convenient to I-10. When I’ve been driving all day, the last thing I want to do is get lost looking for my hotel. We travel with two dogs. Manager Marc was exceptionally kind and accommodating. The room was clean, spacious and very comfortable. Oh, let’s see this. Oh look at that fat ass little bitch oh my God Because of our wonderful experience we will be staying at this property on our return trip. Thank you Marc! Recommend!!! Nothing.

The staff was friendly, courteous and accommodating. The breakfast was decent. The room was clean altho we stayed for 3 nights and our room wasn't cleaned once. However we did get fresh towels. Overall our experience there was excellent and we will stay at this location again. Thank you

The staff was friendly, courteous and accommodating. The breakfast was decent. The room was clean altho we stayed for 3 nights and our room wasn't cleaned once. However we did get fresh towels. Overall our experience there was excellent and we will stay at this location again. Thank you

Staff was fantastic, rooms were clean, quiet. Would definitely stay there again when in El Paso.

Staff was fantastic, rooms were clean, quiet. Would definitely stay there again when in El Paso.

I could not leave a day early

Cleanliness and professional staff.

Cleanliness and professional staff.

Pet friendly hotel

Pet friendly hotel

One of the best hotels we’ve ever stayed!!! Highly recommend! Good for families with pets!

One of the best hotels we’ve ever stayed!!! Highly recommend! Good for families with pets!

Our room was nice, quiet and clean. And I like how they welcome dog, they have special treats. They also have a good breakfast meal.

Our room was nice, quiet and clean. And I like how they welcome dog, they have special treats. They also have a good breakfast meal.

By far the best place I've stayed. Clean and comfortable. Staff were very helpful.

By far the best place I've stayed. Clean and comfortable. Staff were very helpful.

Spacious, clean, and courteous staff. Would definitely return when possible.

Spacious, clean, and courteous staff. Would definitely return when possible.

Very welcoming. Mark helped us when we checked in. Room was very nice and clean. Love the scent of the lotion, shampoo, body wash and conditioner. Everything was great. Breakfast had lots of good options. My only complaint is that when I looked up this reservation, I was under the impression that every room had all kitchen appliances including a stove and oven. Our room had everything except a stove and oven. If we wanted we could go get a hotplate and a pan. Thank God that I was able to go to a relative's house to cook what I needed for Christmas dinner. Otherwise, this would be a five-star rating. Lorena was a great front desk person as well. Very helpful. Ample safe parking. Safe area with great places to eat and shopping nearby.

Very welcoming. Mark helped us when we checked in. Room was very nice and clean. Love the scent of the lotion, shampoo, body wash and conditioner. Everything was great. Breakfast had lots of good options. My only complaint is that when I looked up this reservation, I was under the impression that every room had all kitchen appliances including a stove and oven. Our room had everything except a stove and oven. If we wanted we could go get a hotplate and a pan. Thank God that I was able to go to a relative's house to cook what I needed for Christmas dinner. Otherwise, this would be a five-star rating. Lorena was a great front desk person as well. Very helpful. Ample safe parking. Safe area with great places to eat and shopping nearby.

All was good.

All was good.

Clean room. AMAZING breakfast. Polite staff.

Clean room. AMAZING breakfast. Polite staff.

It was also great that the place was pet-friendly, which made our stay even more enjoyable. Most of all, the staff were incredibly kind and helpful.

It was also great that the place was pet-friendly, which made our stay even more enjoyable. Most of all, the staff were incredibly kind and helpful.

Greatest

Greatest

The informative staff. And how nice everyone was Everything was great

Everything was great

Someone walked in to our roel

Someone walked in to our roel

So easy to find! Very convenient to I-10. When I’ve been driving all day, the last thing I want to do is get lost looking for my hotel. We travel with two dogs. Manager Marc was exceptionally kind and accommodating. The room was clean, spacious and very comfortable. Oh, let’s see this. Oh look at that fat ass little bitch oh my God Because of our wonderful experience we will be staying at this property on our return trip. Thank you Marc! Recommend!!! Nothing.

Good and not much to say

Good and not much to say

Excellent experience, clean, comfortable, helpful people on front desk, great gym and pool. Thank you

Excellent experience, clean, comfortable, helpful people on front desk, great gym and pool. Thank you

Everything was great here! Friendly staff, great breakfast, kept super clean and room was really comfortable!! I will definitely be staying here on future trips! Thank you to everyone for making the stay enjoyable for my daughter and I! :)

Everything was great here! Friendly staff, great breakfast, kept super clean and room was really comfortable!! I will definitely be staying here on future trips! Thank you to everyone for making the stay enjoyable for my daughter and I! :)

Staff has been outstanding.

Staff has been outstanding.

Excellent

Excellent

Booked mistakenly. They refused refunds. Thieves.

Booked mistakenly. They refused refunds. Thieves.

Charging for parking seems unnecessary and not friendly

Comfy, clean Charging for parking seems unnecessary and not friendly

To many hidden fees, out dated , poor customer service , bathroom door didn’t close, horrible pillows,

To many hidden fees, out dated , poor customer service , bathroom door didn’t close, horrible pillows,

Yes breakfast was fresh

Yes breakfast was fresh

The room that was initially assigned to us has door damage. We informed management and they moved us to another room. They were very helpful.

The room that was initially assigned to us has door damage. We informed management and they moved us to another room. They were very helpful.

Breakfast was just perfect for me, the pool was clean and I enjoy it. The staf was help full alway with a smile 😍

Breakfast was just perfect for me, the pool was clean and I enjoy it. The staf was help full alway with a smile 😍

We enjoyed everything there, except that we had to paid for parking

We enjoyed everything there, except that we had to paid for parking

Suites are modern and comfortable. Lots of choices for breakfast.

Suites are modern and comfortable. Lots of choices for breakfast.

Great, clean room, very friendly front desk lady. Just what we needed for a stop on our long road trip. Wasn’t expected to have to pay to park, so that I didn’t care for, but other than that it was great!

Great, clean room, very friendly front desk lady. Just what we needed for a stop on our long road trip. Wasn’t expected to have to pay to park, so that I didn’t care for, but other than that it was great!

Clean very helpful staff and polite

Clean very helpful staff and polite

Front desk very helpful room so clean

Front desk very helpful room so clean

clean, convenient, and safe location.

clean, convenient, and safe location.

Friendly staff. I left my jacket there and they kindly called me the day after to let me know. Very clean room

Friendly staff. I left my jacket there and they kindly called me the day after to let me know. Very clean room

the staff was courteous and room very neat. i appreciated the stay

the staff was courteous and room very neat. i appreciated the stay

The room was very clean and spacious. The staff was very friendly and courteous. I would definitely stay here again.

The room was very clean and spacious. The staff was very friendly and courteous. I would definitely stay here again.

Clean rooms.

Clean rooms.

I didn't have a channel lineup for the TV

I didn't have a channel lineup for the TV

Staff were very friendly, hotel was clean, beds were comfy! It was a great stay!

Staff were very friendly, hotel was clean, beds were comfy! It was a great stay!

Nice

Nice

Clean and staff very polite

Clean and staff very polite

Hot breakfast was avaliable daily. The pool area was relaxing. Close to airport & hotel provided shuttle transportation. My room was clean & quiet & all staff members were kind & helpful. I will stay here again!

Hot breakfast was avaliable daily. The pool area was relaxing. Close to airport & hotel provided shuttle transportation. My room was clean & quiet & all staff members were kind & helpful. I will stay here again!

I have been traveling for work for almost a year now. Hands down my favorite location so far. From being able to do digital check in, digital key wax already a win. Then you add an amazing breakfast with a variety that’s actually a variety of taste & flavor. It was quiet even on a busy weekend. Employees were so friendly & helpful. Great job

I have been traveling for work for almost a year now. Hands down my favorite location so far. From being able to do digital check in, digital key wax already a win. Then you add an amazing breakfast with a variety that’s actually a variety of taste & flavor. It was quiet even on a busy weekend. Employees were so friendly & helpful. Great job

Clean Room

Clean Room

I cancel the reservation and expedían didn’t cancelled it for me expedían do a poor service

I cancel the reservation and expedían didn’t cancelled it for me expedían do a poor service

Wonderful hotel and stay

Wonderful hotel and stay

Very nice

Very nice

Very clean and friendly staff

Very clean and friendly staff

We had to Uber because they didn’t have a driver for the shuttle service. The front desk girl gave us an email to send receipts for reimbursement. No response to email.

We had to Uber because they didn’t have a driver for the shuttle service. The front desk girl gave us an email to send receipts for reimbursement. No response to email.

The facilities smell like clean since the doors open, the room was impeccable, we were really comfortable during our stay.

The facilities smell like clean since the doors open, the room was impeccable, we were really comfortable during our stay.

Great place to stay for an overnight visit

Great place to stay for an overnight visit

Close to the aitpirt

Close to the aitpirt

Great place to stay, very well organized and staff was super friendly. Also had Tesla chargers on site which was perfect for us.

Great place to stay, very well organized and staff was super friendly. Also had Tesla chargers on site which was perfect for us.

Excelent service

Excelent service

The breakfast was great and the rooms were very clean and spacious. We go to El Paso often and we will definitely be using this hotel again!

The breakfast was great and the rooms were very clean and spacious. We go to El Paso often and we will definitely be using this hotel again!

Full of positive energy, kind and courteous staff, well kept and maintained building and rooms.

Full of positive energy, kind and courteous staff, well kept and maintained building and rooms.

The staff is absolutely wonderful! Each and every staff member with whom I interacted was extremely friendly and helpful, and they went above and beyond to make my staff comfortable. The shuttle convenient and dependable in getting around the immediate area. Shout out to my shuttle driver, Jen, who got me to my destinations safely and had great suggestions about the local area.

The staff is absolutely wonderful! Each and every staff member with whom I interacted was extremely friendly and helpful, and they went above and beyond to make my staff comfortable. The shuttle convenient and dependable in getting around the immediate area. Shout out to my shuttle driver, Jen, who got me to my destinations safely and had great suggestions about the local area.

Our stay was a quick one night stay. Hotel was clean. Breakfast had multiple selections and was good. Only downside was the bed, it was hard and springy. The couch was much more comfortable.

Our stay was a quick one night stay. Hotel was clean. Breakfast had multiple selections and was good. Only downside was the bed, it was hard and springy. The couch was much more comfortable.

The pool is and the rooms are decent. When we checked in I had reserved 3 rooms and the lady even after i told her several times and showed her my confirmation number she wanted to charge 4 rooms. 2 of the rooms where mine and one was my friends room and she charged him twice making the amount over $500+ when it should have been $127 plus damage fee. Very bad experience and lost an hour dealing with them at the front desk. On top of that my kids had gone up to their room and they were sent to a room that wasn’t even clean yet and still full on dirty.

The pool is and the rooms are decent. When we checked in I had reserved 3 rooms and the lady even after i told her several times and showed her my confirmation number she wanted to charge 4 rooms. 2 of the rooms where mine and one was my friends room and she charged him twice making the amount over $500+ when it should have been $127 plus damage fee. Very bad experience and lost an hour dealing with them at the front desk. On top of that my kids had gone up to their room and they were sent to a room that wasn’t even clean yet and still full on dirty.

Clean and spacious room. Staff was friendly and helpful. Breakfast was good. Lots to choose from.

Clean and spacious room. Staff was friendly and helpful. Breakfast was good. Lots to choose from.

Amazing staff the fact you have to pay for parking over night not a fan of. Not when you are paying 150 or more a night to stay

Amazing staff the fact you have to pay for parking over night not a fan of. Not when you are paying 150 or more a night to stay

The beds are hard as a rock. Bathroom door wont close all the way. Its a sliding door that leaves a 2 inch gap opened. Paid 27 dollars to be allowed to park for two nights atthe hotel.

The beds are hard as a rock. Bathroom door wont close all the way. Its a sliding door that leaves a 2 inch gap opened. Paid 27 dollars to be allowed to park for two nights atthe hotel.

U

U

The front desk kid had no people skills, didnt even make eye contact. Interpersonal skills are always needed in any industry. Family settings need to be priority when that is one of the main stays of travelers.

The front desk kid had no people skills, didnt even make eye contact. Interpersonal skills are always needed in any industry. Family settings need to be priority when that is one of the main stays of travelers.

Exceptional

Bad

cleanliness

cleanliness

Great location

Great location

Great service, good breakfast nice facilities

Great service, good breakfast nice facilities

The pancake machine was down, eggs to watery, bacon was oily and very thin.

The pancake machine was down, eggs to watery, bacon was oily and very thin.

1: No drapes, suppos to have blackout drapes. 2:no place to potty your dog. Rocks only, dog poop, garbage everywhe 3: The AC unit was the old and iunder window, made constant noises when on. 3rd floor ice

Pleasant

Perfect 10/10

Perfect 10/10

Staff, gym, the view

Had to pay for parking, very little parking space available. No hot tub, pool had a really bad smell around it.

Had to pay for parking, very little parking space available. No hot tub, pool had a really bad smell around it.

Had to pay for parking, very little parking space available. No hot tub, pool had a really bad smell around it.

Hotel and breakfast was great.

Hotel and breakfast was great.

I loved this hotel! Everything was great! Friendly staff, clean property, delicious breakfast. Enjoyed the pool. Thank you so much!

I loved this hotel! Everything was great! Friendly staff, clean property, delicious breakfast. Enjoyed the pool. Thank you so much!

Great staff

Our 2nd time staying at this property,

Our 2nd time staying at this property,

Stay was ok. The location is not ideal for traveling through. Room was spacious and very clean.

Stay was ok. The location is not ideal for traveling through. Room was spacious and very clean.

Clean rooms. Good free breakfast,heated pool. Large rooms

Clean rooms. Good free breakfast,heated pool. Large rooms

Great hotel and staff

Great hotel and staff

Paying to park was not good

Paying to park was not good

Beds were really comfortable and the room was very clean and smelled good.

Beds were really comfortable and the room was very clean and smelled good.

Comfortable and spacious room. Great service.

Comfortable and spacious room. Great service.

Kids running in hallway early in the morning.

Kids running in hallway early in the morning.

The staff was very helpful and friendly given our canceled flight.

The staff was very helpful and friendly given our canceled flight.

Bathroom door , it was a half barn door and didn't quiet close completely very uncomfortable

Nice and clean

Nice and clean

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Everything was great. Excellent water pressure. Nice large room. Everything worked properly. I only have one complaint. Could have had an extra pillow because pillows were too flat.

Everything was great. Excellent water pressure. Nice large room. Everything worked properly. I only have one complaint. Could have had an extra pillow because pillows were too flat.

Quiet, clean and friendly staff

The beds were really comfortable.

The gentleman who checked us in was very kind and professional. The room was clean and modern but the air conditioner was loud and vibrated the wall. The housekeeping didn’t restock the coffee. It’s 10$ a day parking and a charge for internet.

Staff was nice and friendly.

Breakfast can use a little more attention from staff

Receptionists are very helpful. Excellent customer service. Close to great restaurants and the airport.

Leti helped me with my bags in the elevator and was on duty when I got my breakfast in the morning. She was so pleasant and courteous.

In the El Paso facility i was suprised to have to pay for parking. Next, the location is not difficult to get in and out. Oyr room was ok but the TV did not have access to streaming services, only cable channels without a guide! Last, the breakfast was awful. Beacon was chewy, egg patties cold. Really poor quality. Oh, sheets did not fit correctly. When i woke up i was sleeping directly on the mattress. On a good note, staff was very accommodating.

There was a fire alarm at 5:00 a.m. and no one let us know what had happened. Or at what time we can go back to our rooms it was very frustrating

Good. I always like to stay at home2 sweet by hilton

Great place to stay, very 10/10.

The property is listed as pet friendly. I paid for the room in advance and nothing was mentioned so I did not expect to get a ‘pet fee’ at the hotel and then have to pay for parking as well.

Basic h2s hotel

We stayed at this hotel because of the pool and it was closed most of the time. When we asked when it was opening they didn’t know. We had to pay for parking. The nice thing about the stay was good restaurants were at walking distance.

Recommend the breakfast, a good variety to select along with healthy options.

For a Hilton, this property was extremely disappointing. My room had very dirty carpet with large stains all over the place. Then I found hair on the bed. I got a room change. The other room had slightly improved carpet but it was a downgrade in terms of amenities. And on top of that, the shower head had issues and the water was lukewarm not hot. I guess this is normal for them, because they didn't do much to make it right. Just very disappointed with my stay here. This is shameful for a Hilton property.

Rooms are very spacious and clean!

What are great property! Very friendly staff! :-)

Great location and very comfortable rooms. All of the staff are friendly and welcoming.

everything was awesome! expected the pool to be more grand, it’s hot in El Paso, come on! more money should be spent to make the pool nice!

The employee at the front desk was not very helpful during checkin. She seemed distracted and not very interested in her job. The hotel itself is in decent condition. The room was clean and spacious. The beds were not comfortable at all though.

Shuttle driver very accommodating

Many amenities. Very pleased

to expense for the room

All workers were friendly and attentive

It was okay

I was double charged on a room. The key scan on the back door doesn’t work. Bri the check in person was very rude. I stayed at the same hotel two weeks ago and the staff was much more friendly at that time.

Kind of bad neighbor hood in El Paso. Very expensive.

Friendly service and quiet.

A pet friendly hotel should have some dedicated place to let a dog go to the potty. Bags provided but there is no grassy area anywhere just rocks.

Close to the airport in El Paso. However, shuttle does not run 24 hours per day.

It's a really nice hotel

Convenient access to I 10, airport, shopping. Breakfast could be improved (sandwiches bland, coffee watery). Great customer service, clean rooms, good security. No in-room safe. Will stay here in the future.

Breakfast was really good I liked everything

It's great

Home 2 suites is always nice! Staff at this location was great. Only things that were different at this location were you had to use your key card to access lobby or elevators which was a slight inconvenience. Also would like egg option in the breakfast buffet

The staff was friendly and helpful. I would like to note that Alejandro and Nate gave excellent service to us. Nate reset the tv channels so we could get ESPN to watch March madness!

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Check in was quick and easy, room was very clean and beds were comfortable

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My husband and I received excellent customer service since check-in. Briana was polite and made us feel welcome since we arrived. She received us with a smile and made sure we had all the info we needed. The location of the room was convenient. We had a studio with a queen bed and a sofa bed. The room was very spacious and clean. It had everything we needed to make our stay comfortable. The fan is constantly working in the room and it was a little annoying at first while sleeping but didn't cause any issues. The bed is comfortable. The little kitchen is equipped with plates, cups, spoons, etc. which is nice. Complimentary breakfast was great. It provided a variety of options. Hot egg/sausage/cheese sandwiches, bagels, oatmeal, yogurt, delicious coffee as well as different juices. The dining area was very clean and the lady taking care of it is really nice, her name is Letty. She was making sure of refilling the food and cleaning around. Everything was great at this hotel and would stay here in the future. It's my favorite place to stay in the are of El Paso so far.

This guest did not leave comments about this hotel.

Breakfast is excellent, All Staffs are polite and helpful. I will go back again. Other food areas are close by within a few blocks to smile radius.

It was a nice hotel with sweet staff that will help with anything.

Everything None

Our stay at Home 2 Suites is always fantastic, no matter what location we stay at. The El Paso Airport location was absolutely fantastic. The rooms were incredibly clean, had lots to choose from at breakfast, the staff was very friendly, and it really did feel like our home away from home.

Excellent choice, convenient location, outstanding staff. This hotel is super clean, rooms are great, bed was amazing . 10 stars

Clean, staff were kind and efficient. Comfy bed! They had a shuttle to the airport which also would take you to nearby restaurants.

It was roomy and had all the amenities we needed. Especially the towels, which many hotels skimp on.

Really nice place

Nice room. We were only there for one night. I feel like you can rely on the consistency at Hilton hotels.

We spend just one night, but it was great.

My stay was good, pet friendly front desk was very nice accommodation well explain time and location of room. Breakfast was a little messy but other then that was good

Comfortable beds, nightlight in bathroom, nice room arrangement, at least 2 mirrors and 2 sinks, bathroom fan was quiet.

Great staff - friendly and ready to help always!

Room comes with refrigerator, microwave, and dishwasher. The entire property is clean inside and outside. The staff is very friendly and professional.

How this hotel has good reviews I will never know. Our room was shocking. There were dead flies everywhere. The bed had reddish brown stains that I can only assume were blood (hopefully food). Even the lamp shades had stains. The floor STUNK. The shower was broken. And after all this, the hotel would not give us a refund as we had stayed past a certain time. I recommend that everyone avoid this hotel at all costs.

Great stay for my business trip.

The room was clean and very spacious. Staff was friendly and helpful. Will be staying here again

Large rooms and free breakfast can't go wrong. Top it off with pool a gym. Just notice cosmetic damage on my floor on hallway doors and my bathroom base Moulding.

I want these for my personal bed.

Clean. Friendly staff.

Bathroom door just slide over the opening on the bathroom - no lock, no latch, not even a handle. Large gaps between the door and the wall so zero privacy. It was awkward. Ceiling had patches and mismatched paint over “repaired” areas. One of the lights was not working. Staff didn’t seem to want to be there. The elevators were unusually slow. Area around hotel was shady and unsettling. Parking was small - surprised we actually found a spot

Nice property for families. They offer hot breakfast even though we didn’t have it. Friendly staff!

Restaurants and shopping near by.

Smaller rooms, we stayed in a same hotel chain one day before in California and it was very different.

Great stay although was a little disappointed that as a Diamond member I did not get any acknowledgment of the status. I asked about the to-go breakfast that is normally available to diamond members and since it was 30 mins passed the cut off I was told “you’re too late, breakfast is only served until 1030”. Being unfamiliar with the area, it would have helped to have a snack available after having arrived at 1am due to flight delays the day before.

I loved how clean it was and just the area in general.

Everything was very nice, but the water in the swimming pool was very very cold!

Clean and convenient.

They could do better on breakfast.

Beautiful spacious room.

The hotel was clean and the staff was friendly. The only issue we had was the bathroom door. It was sliding on the outside and others in the room would be able to see whoever was in the bathroom through the cracks at both ends. Besides that, everything else was great.

This hotel has seen better days. I assume the foot traffic due to its popularity was a good thing however it’s in pretty bad shape now. Service was friendly as usual, however the hallways, room and common areas are very beat up. Hallways smelled like lingering food odor. The wear and tear caused things to appear dirty even if they were not. I could not wait to get up and leave the next morning. It’s time to start going floor by floor and refreshing and repairing. Definitely not currently worth the price they are charging.

Very clean and Neat.

Very limited parking and we were told to park in handicapped parking as the lot was completely full.

Mr Chavez airport shuttle helpful

Hotel was great. Breakfast was meh.

Great service and beautiful property

Very clean and comfortable hotel, excellent costumer service.

Everything was great except the bathroom door. It smashed my fingers when I attempted to ckose it

Staff was helpful and responsive

Nice spacious and clean room 👍

Stayed here twice on this trip (both ways thru El Paso). First time was good, second time not so much. The upholstery was not clean and breakfast did not have veg options (regular cheese omelet). Also, a safety issue, the elevator was last inspected in 2020!!! Hilton, you need to get on this ASAP....

Nice place

All rooms are very spacious, and I love they have their own minikitchen with refrigerator, microwave, dishwasher (with clean dishes), etc. My only problem, if you can call it that, is that there is no lock for the restroom door. The restroom door is a barn door that you can slide but not lock. This is not a dealbreaker for me, but it might be for someone else reading this comment.

Pleasant stay, quick weekend trip to visit my brother and help him move in!

Loved it here. Clean, large room with good kitchen facilities (dishwasher, paper towel, large fridge etc). Plenty of bench space and a desk. The room was spotless, like really clean. The rooms are modern and we loved the modern shower with quality soap and shampoo dispenser. Good security and even though it's near the airport we didn't hear any aircraft noise. The rooms were well sound proofed. Elevator so you don't have to carry your 40kg suitcase up stairs ... that's always a plus. Wished all hotels we've visited on our road trip were like this. Good price too. We had a Queen suite. Staff were genuinely friendly and helpful.

First time in El Paso & loved the atmosphere here. I checked in with Alex at the front desk who was very sweet & polite. My room was clean, property was clean did not see any trash lying around. Also, very quiet area too. 10/10 recommend

Very nice staff and hotel.

Very pleasant staff, clean, and comfortable.

They sold my room out after I paid for a reservation a week prior. They tried to upgrade me to a room that would accommodate me and my family, and there was nothing they could. But an upgrade

Staycation was great, family enjoyed the pool. Breakfast was fulfilling. Room was spacious, beds are comfy!

There was a deposit of $75 when I arrived that I wasn’t expecting. It would have been nice to know about this fee before I had booked.

Simply love this establishment

Clean, excellent location, pool, delicious breakfast

Everyone was very nice! And the hotel was very clean, safe, and made me feel like i was at home. Will definitely stay there again!

Front desk check-in was easy and staff friendly!

The service was ok, several people that worked there were rude during check in. The room was clean and beds were comfortable. The location was hard to get in and out of but close to the airport.

The staff and facility was excellent and it was perfect that we could bring our four legged family member. I would have liked know up front that we had a $75.00 deposit in addition to the $50.00 plus taxes pet fee.

The main reason that I stay at an airport hotel is the convenience of a shuttle to the airport. I was very disappointed to find that the shuttle at this location didn’t begin until 6:00 am, too late for my 7:00 am departure. Service should begin at least by 5:00 am, if not sooner. I had to take an Uber which was an added hassle and expense. Description of shuttle service should include the disclaimer “limited”.

Bed was comfy, room was spacious. Only small complaint would be that the shower head is probably due for replacement. The waffle at breakfast was perfect - best we've had in a very long time. We charged our Tesla there with no issues - it was really great to have the EV parking cones to keep the EV spaces available.

Staff was very friendly and always had a smile on their face.

So friendly welcoming and helpful. They answer the phone quickly and are so professional.

The room was very nice and spacious. I had flowers and strawberries delivered and the staff was nice enough to put them in the room before our arrival.

The room was ok, the showernot so good. Im in the construction industry my self and who ever installed the roll in shower pan didnt put enough slope so the water flooded the bathroom floor making really slippery. Lucky the noticed th mistake and put in a fllor drain in the center of the bathroom floor.

I couldn’t stay in my doom the first night due to overwhelming dog urine smell. There were no other rooms.

The property was really nice, the maid service was excellent and so was the shuttle service but they messed up my bill and receipt and it was like pulling teeth getting them to fix it, and I was still charged twice for the same items, and I am still waiting to hear back from the manager, I think they just need new management and the place would be great!