La Quinta Inn & Suites by Wyndham Denton - University Drive

Elevators very noisy and seem unsafe. No remote so no TV in breakfast area. Lights shining in room from hotel next door. Need better curtains

Clean room and breakfast

Hair left on shower wall and curtain. Room was damp/muggy. Sheets were wet. Room and hallway smelled. Buildup of dust on edges and corners of hallway carpet. Charged way more than I originally booked the room for with an ADDITIONAL $50 for "incidentals" charged. Nothing was damaged or stolen.

The staff was not friendly and all the rules for my dog like saying he can’t go on the furniture or the bed tiny Tv for the room just didn’t like it

Room with a king bed was spacious and decor was modern. Breakfast was excellent.

I like how quit this hotel was during my stay. The breakfast was good. The mini refrigerator in the room didn't work to well

Dog friendly and the staff are VERY friendly and helpful Loud back door

They canceled our reservation then we had to pay a much higher rate for 2 days of the 3 days we needed.

Really nice

Have already done this

This was our 5th stay in three years at the La Quinta in Denton. The staff is always welcoming; the rooms are always very clean and comfortable. We will be back!

Yes to all

Quick check-in service and

Mostly everything

Clean

Breakfast was perfect and freshly prepared. Very clean room. Very clean general appearance of the building

Breakfast Good. AC. Fair. Very noisy. Excelent hotel.

The breakfast was okay. The sliced pineapple was dry and the food selection was limited. There were no folding luggage racks to hold suitcases off the floor and the closet was too small. Amenities such as bars of soap were skimpy. The window curtains would not close completely and we were on the ground floor.

the mattress was soo hard!!! my back still hurts

Location Staff

Way over priced for one night almost 300.00

Clean N/A

Good

Nice large room. I liked that it didn’t have carpet. Very clean.

Rooms were clean and the bed were comfortable. Staff was very nice.

TV was very confusing

Breakfast was ok. Rude/Unprofessional Staff. I booked via online booking.com When I arrived staff told me I had to pay $25 fee per pet. I have two so $50 plus another refundable fee $50. total $100 extra on top of the $120 for 1night i booked online. I never got my $50 back. I was looking for a Budget Friendly Stay. I booked online so i dont have to pay when i arrive. All Thess UNDISCLOSED fees and Rude staff made my stay awful. I was given a dirty room with no blanket/cover on it. Also had a bad stench/smell of Cigarette. I could have stayed at a motel and had cleaner and nicer experience. I had to request a new room. Bad bad $200 total for 1night and rude staff.

Breakfast was delicious and staff was amazing

Breakfast buffet is nothing special.

The only issue was our a/c in the room was loud and didn’t get a good night sleep. But overall great place to stay and would stay again. Just maybe a room with a quieter a/c.

Very clean and comfortable. Pet friendly for an extra fee. Excellent hot breakfast with lots of choices. I’d prefer no extra fee for the dog.

Nothing To star it was a men without shoes eating in the lobby I paid for an upgrade room and it was very bad smell they have to change to another room and the same happened like dirt bad smell I ask for a quit room and it was noise all over the cleaning was terrible.

AC was ok, room stayed decently cool. Staff was very helpful and polite.

Helpful staff. Very clean. Comfortable bed. Great breakfast buffet Difficult to get to with construction

The construction on the express way.

The room smelled like smoke and musty damp. The entire property likely needs a redo. We brought out dog so maybe they put us in the dog friendly room that were gross. I wouldn't stay again but it was one of only two hotels in the area that allowed pets.

staff was rude, seemed put out when I asked him questions.

Due to construction, it was difficult to get in and out of the hotel. Also, there were no restaurants within walking distance.

We stayed here for a total of three nights. Overall, the hotel was good. The floors in the room were a bit sticky. Front desk staff was friendly, helpful, and knowledgeable. We stay here every year for Dupree. See ya next year!!

Very clean hotel. Efficient, helpful staff. No complaints!

Nice and clean room and very good breakfast.

The ac was ok to cool down but the bed covers stink but other things are ok staff are great

Beds were very uncomfortable

Breakfast was decent, air conditioning in room was not great. It was humid and a little sticky in the room.

Very satisfying

We liked that the staff was nice and willing to accommodate us from 2 queen beds to a king size bed. They upgraded our room to a suite although there was a $20.00 charge per night. The entire hotel smelled awful! The room was not well cleaned the couches were nasty dirty and the carpets were also very dirty and the smell was awful. The sink in the bathroom was so far back that I could not reach it comfortably to brush teeth or wash face. I am 5'1" and I don't usually have this problem. There was a maxi pad under the desk against the wall even after they came in to clean the room. When they "cleaned the room" they didn't vacuum or remove washcloths from shower. There was no coffee when we went down (twice). They ran out of gravy and did not replace.

The room and bathroom was very spacious and very clean! The continental breakfast was stellar: scrambled eggs, bacon, sausage, muffins, bagels, cereals, juices, fresh fruit and yogurt, and best of all, WAFFLES! There was a texas shaped waffle iron that spins to flip over, and another waffle iron that split up the waffles into circles! Gotta love the hot maple syrup and fresh fruit for toppings! Of course ALL of the condiments were present, including whipped cream for the waffles! The bed was too hard for my liking, but wasn't bad enough to lower the score a star since everything else in the room was excellent ?

Breakfast was good, normal for these buffet breakfast. Clean hotel and friendly staff. Hotel was a little hard to find but gps got us there. Not too noisy for a heavy traffic area.

The staff was helpful and friendly. The room spacious and clean. Breakfast was amazing.

It was a quick stay but the room was nice and clean and had everything we needed.

Don't eat the eggs. They are powdered and cooked in a bowl, microwaved.

Yes. Everything was great.

Room smelled weird, tape was left on the light in the bathroom where it had been previously painted. The overall property was dusty and seemed rundown despite the apparent "renovations"

Price charged was higher than the reservation price. Front desk refused to even look at it.

It was clean and quiet with comfy beds

Front desk staff courteous and efficient and my room was ready a spotless.

The staff was courteous, but my only complaint was the 2 trash cans in the room had trash already in them when I got there.

Everything was fantastic... Property is exceptionally cared for and the staff is awesome

I wish ,i could stay longer

The hotel is fine - clean, quiet. The staff is helpful and courteous. However, minor maintenance is being ignored. Simple things that didn't affect our stay but indicate a lack of attention and care.

Quiet ,clean , & friendly staff.

Low hot water . No pressure no hot tub. Noisy neighbors

Spacious room & clean.

Staff were very friendly and courteous. Room was clean but bathtub had some hair in it. Lots of banging from the hallway in the morning, and someone next door with a very loud TV that kept me up. The bed wasn’t very comfortable but the pillows were nice. Couldn’t figure out the TV until the last morning so would’ve been nice to have more information than a sticker on the back of the remote (1 of 2). I did not eat breakfast so I cannot comment but it did smell good.

Nice place, clean and in a good area

It was a very good stay. Room was clean. Staff was helpful.

Breakfast was tasted amazing & was plentiful! Staff was outstanding ! Condition of hotel was clean & comfortable! Definitely low crime area ❤️

Clean room and easy check in process

Beds were so squeeky that everytime someone shifted or rolled over it woke everyone up. No one slept well. Otherwise the hotel would have recd a good review.

Professional staff

The room was not the one I booked Had to book another room to accommodate my family was told by check if I did not like it I could leave he was rude me or my family will never stay there again I don’t care if it cost me five times the price I will never stay in a Indian owned establishment our room was roach infested

Good.

Very good

Good

Staff was great, breakfast was wonderful, beautiful facility.

Yes

The pillows smelled like somebody's old dirty head

Room was average. Staff ok. Breakfast good if you get there early. Walls thin. Housekeeping was bare minimum. Wasnt on the property all that much during our stay.

Horrible issue with conflicting information about what size dogs were allowed at this hotel. Information from Expedia, Bring Fido app, national La Quinta website, and Denton website all different. And when I got to the hotel I was treated poorly from the desk clerk because his supposed paperwork was entirely different from all that I had researched. None of the sites had listed a 60 lb weight limit as his paperwork stated and I have a Great Dane that exceeds that. After having a long exhausting travel day I was almost denied a room although I had talked to the same front desk person the day before and nothing was mentioned about this 60 lb weight limit. Pet parents beware

Okay for a night, but smelled weird and floors felt dirty.

The room was clean and neat.

Staff customer service was very lack luster. My family had two reservations that were not available

I am very disappinted in this hotel. 2 minutes after booking I realized that I had made a reservation at the wrong city. I immediately tried to cancel and they would not make an exception. Therefore i paid for the room. I understand policies are in place for a reason, but this was not exceptible to me. Im also in management and sometimes you do have to make an exception. Im a regular traveler, and I will not be staying at this La Quinta in Denton.

They sprayed too much air freshener through the hotel. I’m sure due to dogs being able to stay. I understand but it was too much. Got a headache.

I enjoyed my stay, my room was very comfortable.

The room was clean and comfortable, so that part was great! We had to wait for 10-15 minutes at the unattended front desk to check in. During our wait, several people came in and out including random food delivery drivers. Safety and security is not taken seriously at that location.

Room was dated, and restroom had an odd smell to it. Room had minimal furniture for the number of people sharing the room for a family of four compared to the price.

Pool was not heated

Room was not the best. It was apparent the room had been remodeled. Residual drywall dust was in the entry

Very nice

A lot of rusted parts and dented metal around the room. Carpets were definitely worn in the hallways. For a place that is only fifteen years old I thought it looked like a place much older when taking into consideration the price I paid.

Please.read the complaint filed on this matter. The staff didnt five a damn abiut what happened to be just said he didnt care what happened just to get my things out of there. No mind you me and 2 orher poeple all walked that room several times and would have seen if there was anythinf illegeal in that toom

Average

Loved the breakfast they provide. Staff are supportive and friendly. Easy to check in and out

The room was very musty and the hall smelled. It looked clean, but was just so humid.

Property cancelled my reservation without legitimate cause

The hotel was clean. Road wirk infront of hotel was not their fault but not fun! Breakfast was horrible and that was one of the reasons we stayed there.

It was amazing here, staff was super duper friendly

Nice stay .. will stay there again

Good experience

The staff was friendly, on point and provided an impeccable service.

The property cancelled our double queen bed reservation at 3 p.m. on the day of check-in without notice, while we were on our 5 hr drive to the hotel. Will never stay at another La Quinta and will not recommend to anyone.

Never received a receipt. Never was reimbursed my incidental charge.

The bathroom sink faucet was too close to the sink bowl. Difficult to get flow of water because it was so close.

Very clean rooms. Staff was very welcoming. Nice variety at the breakfast bar. Will definitely stay here again.

Good

I reserved a mobility impaired room and was given a standard with a tub on the second floor. Front desk did not explain upon check-in

Cleanliness of the property and courteous staff

The property was nice and you could tell it had been well. Kept. The breakfast was it was good. The problem was the elevator it was out. My entire stay, you had to column, walkie talkies for someone to send an elevator up to you. My bathroom had a leak where water went all over the floor. The mirror in my rooms was crooked the air conditioner. I worked sometime and sometimes it didn't. I just think that there are some maintenance issues that need some assistance

Friendly staff. Clean, quiet hotel

Lobby was very and clean but very strong scent of cleaning product like Lysol. Room very clean has been updated with no carpet. Beds very comfortable

Thank you

Upon first arriving,I found out my double queen bed room was swapped for a king bed so my two sons had to sleep on pallets on the floor. Not sure if that was La Quinta's fault or hotelsdotcom, but I booked it 6 months in advance. Then the TV didn't work correctly. Then the elevator went out. Just overall not a good stay. The front desk agent was awesome though and tried his best with all these things that were beyond his control.

Perfect location for occasion

Definitely recommend!!

I enjoyed my stay and will stay here again.

My room was not cleaned; they never brought additional towels for me to use and I stayed two nights my garbage was not emptied etc

A little too heavy on the air freshener. But over all clean and nice.

Room was comfortable but the breakfast was not very appetizing. I accidentally dropped my cup of coffee and made a mess. I let the front desk know and asked for supplies to clean it up, but the young man gave me a dirty look and didn’t say a word. I waited and nothing so I just went back to my room. Overall it’s an okay place, specially if you’re staying only one or two nights.

Clean and comfy. All we needed for the night

Very clean and spacious room. Staff was very friendly and helpful.

Good location

Beautiful clean spacious room but mattress need to be replaced

Price was reasonable but you get what you pay for. The room was small, muggy which felt gross. Everything like bedding and carpets felt wet from the mugginess. We had to keep AC on super high to help with the muggy feeling and smell. Carpets in room and hallway were old and super worn and freyed. The neighborhood seemed a little sketch but we were fine. The staff were not rude but also weren’t very friendly. The rooms worked for this trip but we will not use again.

No refried beans.

class A

DO NOT STAY HERE. We checked out a day early so that we would not interfere with the people smoking things throughout our floor after sleeping on wet sheets. Both Expedia and the hotel refuse to refund us for the night we didn’t use. They prioritize their patrons who don't follow the rules in their rooms over guests just trying to spend time with family in the area. Disgusting. I’ll let the corporate office know of their staff's choices today. And even though I’ve spent about $5,000 through Expedia this year alone- I’m done. They don’t care either.

Hotel was quiet which allowed for some good rest. Breakfast appeared to be well kept and supplied.

Fast,friendly check-in service

Rough sheets. Big gap in room door. Back door entry was open without room badge entry - broken door handle.

The beds were confortable, but room could use some updating. Could use some better toiletries. All in all , the jirel could use some TLC ,

It is ok

Loud ac

I had a wonderful experience at this location and the gentleman that checked me in in on Thursday was beyond polite and personable. Unfortunately I didn’t get his name but he has really nice hair.

very comfortable.

Everything was great

Love it

Rooms were spacious with a few nice amenities. Some Musty smell.

It was a good stay

A lot of homeless people walking around. Lots of older construction men

Hot water, cold ac, clean room, comfy bed. It gets the job done.

Clean and very tidy! Staff so helpful

Didn’t like that I had to put u a 50.00 deposit on check in

Rooms were a bit muggy and had humid smell. But overall room was ok

This is the hotel we prefer to use when we make trips to Denton..its quite reasonable on the Weekends, but the weekdays can be ungodly expensive for just a overnight stay..

AC noisy, tile broken in restroom kept pinching my feet, night staff not the most welcoming.

Oversized remodeled rooms were great. Location is very convenient to everything.

They had a good breakfast. I was very disappointed in the WiFi. It was terrible! Only 1 signal. We couldn’t watch tv because it wouldn’t work properly. So there was nothing on that. My son brought his game and we thought we could watch movies on it. WiFi was horrible! The tv needs updating. They are very small. The carpet in there needs pulling up. It’s dirty and holds an odor and out dated. The rooms were really small. We flew in town for a graduation. This was our first time staying at one of these. Probably my last. We were there 3 nights and 4 days.

Lots of road work

The staff (the head

Nice property

This was one of the worst experiences I’ve had at a motel. Around 10:00 AM, a staff member (who refused to give his name) accused us of missing a coffee pot in the room, which was completely false. When I asked for the key to check the room myself, he refused. There was nothing missing, but he made us wait on purpose. What made it worse was his attitude—he didn’t even show basic respect toward us as customers. The whole situation was uncomfortable, unprofessional, and disappointing. I would not recommend this motel to anyone.

For a quick trip to see family it was a perfect place to visit. Staff was courteous and professional from front desk to housekeepers.

Needs renovation and to smell better, but staff was pleasant.

Very clean, very friendly staff, quiet and nice view

It was relatively quiet for being near a freeway. Everything was modern and clean and I would definitely stay again.

Issues with tv set up and not having the proper remote control for each tv. The team responded when callled that the tv’s were not working. They changed the mode of HDMI, the tv’s came on, but when I turned them on this morning they would not. I called the front desk and no one has responded to get them working. When I went to the front desk, I received an indifferent attitude, but no offer to get the tv’s running. It would appear YOU have a management problem. I have done business with La quinta for 30 plus years, my recent experience since Wyndham took over makes me realize my need to change hotels.

The room and overall facility in general are very good. The only complaint I had was they ran out of coffee and eggs at breakfast even though there was an hour left.

Not a single machine in the gym powered on/worked properly. I booked this hotel for that amenity so that was very disappointing. I got a room next to the elevator and I could hear the elevator door singing all day and evening. Annoying. Other than that tho it’s a great hotel in a busy shopping area with lots of food and shopping options just minutes away.

Nice 24 hour canteen.

Sheets was dirty

It was a very nice staff

Nice rooms and friendly staff. Overall very pleasing.

Enjoyed my stay and staff was very friendly.

The guy who we first encountered when we checked in was argumentative and pushy. Should not have a job representing a business.

Good Facilities

Everything was perfect

Rooms spaces cleanest good staff good breakfast

Nice room, comfy pillows

It was clean

Only complaint is the road work and traffic around the propery. It is odly placed. Can see it clearly but, you have to wind atound to access. But, hotel was great.

Maids were loud and rude

Excellent service and clean rooms

Convenient

It was excellent

Less than 1/2 mile away on the roof of abandon building several homeless people camped out. Also walking up and down the street near the hotel, but not on the property that I noticed.

Hotel smelled like chemicals. Floors were filthy in the hallway. Mirror in bathroom interfered with the faucet operation. Front desk staff were wearing t-shirts that looked like they just picked them off the floor. Pool area looked like a cave…..never stay at this place again or recommend this place to anyone to stay at…

Hotel was nice, little outdated, bed was not comfortable, shower grout and paint coming off pretty well.

Asked for early check in and they did accommodate but only after the front desk told us we were too early (2pm). Front desk clerk was not friendly, no smile, no greeting; he seemed like we were interrupting his day. No hot water in lobby for tea. Toilet seat in hotel room was dirty. Bed was comfortable!

Na

Clean hotel & rooms. Full, hot breakfast with a variety of options. Pool is small.

Check in was quick and efficient with very courteous staff

Nothing close as we walking.

Room was good, comfortable, only problem was the AC is extremely noisy even when not running it constantly has a blowing/humming sound.

Bathroom sink faucet handle hits the mirror, so either mirror too low, or counter too high when installed. Also the the drain plug in sink inoperative. No grab bars in the tub/shower area. But, overall a pleasant experience. 2 tvs in room very nice also. Could be a lamp in corner by sofa/sitting area.

We stayed on the second floor. There was an odor as you stepped into the hallway. The hallway rug was pretty dirty. Our room was reasonably clean and did not smell like the hallway.

Place was great

Worth stay

Always an enjoyable stay

This was a great place to stay for our short trip to Dallas. Great location, clean hotel lobby and rooms, nice staff, good free breakfast and great price. Would definitely stay again.

Check in was seamless, staff was friendly.

Very clean hotel that is surprisingly quiet even though it is right on the highway. Staff was friendly and welcoming.

Loved having the beans at breakfast, which also had some other great choices. I didn't like that the hold charge took 3-7 days to be removed.