Grand Hyatt DFW - Connected to the airport
About Grand Hyatt DFW - Connected to the airport
Featuring free WiFi, this Dallas hotel also offers contemporary cuisine at the Grand Met. It is conveniently located in the Dallas/Fort Worth International Airport, and a complimentary transfer service is available from each terminal. The modernly furnished rooms at the Grand Hyatt Dallas Fort Worth Airport provide a flat-screen cable TV with access to pay-per-view channels. Other room amenities include an iPod docking station and a private bathroom with a hairdryer and bathrobe. After exercising in the state-of-the-art fitness center, you can enjoy a massage or body treatment at the full-service spa. You can also enjoy a refreshing swim in the eco-friendly saline pool. Free parking and a dry-cleaning service are available for your convenience. The hotel is 7 minutes' drive from Bear Creek Golf Club. AT&T Stadium, home of the Dallas Cowboys, is 13.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel is highly praised for its convenient location within the airport, making it an ideal choice for travelers with early flights or long layovers. The staff is consistently commended for their friendliness, helpfulness, and professionalism. However, some guests have expressed dissatisfaction with the price, finding it to be on the higher side, and a few have reported issues with the cleanliness and maintenance of certain rooms and facilities.
- Convenient location within the airport
- Friendly, helpful, and professional staff
- High prices
- Issues with cleanliness and maintenance in some rooms and facilities
- 4/5
Good, clean place to stay when convenience to the airport is important.
- 5/5
The suite was wonderful. I enjoyed staying there.
- 5/5
Quick stay for a layover on a late flight. Room was super nice efficient and clean. Bed was comfortable and bathroom was spacious. Super easy and helpful stay. I’d absolutely stay again.
- 5/5
The staff and room were fantastic!!
- 3.5/5
Convenience for flights
- 5/5
Always a great experience!!
- 5/5
The hotel was very clean and comfortable. The staff was very friendly and helpful. It is nice to be treated well when you are traveling. It sometimes can be stressful and this hotel takes away any extra travel related stress.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The property was absolutely beautiful - and so conveniently located! Our room was very well appointed. The staff was extremely helpful and courteous. Our meal was prepared exactly as ordered and it was delicious. The bar prices for wine and spirits were too high. A pour of a mid-level bourbon was more than twice what it would be off premises and the wine prices were about 50% higher than typical. By the time we added the gratuity to our check, we spent over $125 for their loaded hamburger, a salad with salmon on it, a glass of wine and a pour of bourbon.
- 5/5
Beautiful hotel and a great night sleep!
- 5/5
Very good
- 4.5/5
Superb
- 5/5
Lovely room, exceptional guest service, convenient for our early flight. We left right out of terminal d where the hotel is located. Runway view rooms were awesome.
- 3/5
Pleasant
- 4/5
Very good
- 5/5
Exceptional
- 4.5/5
Excellent stay, the hotel was spotless. Many thanks to Deanne and Stef at reception for their outstanding professionalism.
- 4.5/5
perfect for waht we needed - 12 hrs in the airport and very easy to find and very convenient. Nothing.
- 4/5
We had a cancellation of our flight leaving Dallas. We chose this hotel for the location. The price was outrageous but we were desperate. The restaurant stays open until 11 pm. We had buffalo wings and flatbread pizzas. They were excellent. Also service was great too.
- 3/5
For as expensive as this one night was the sheets were so scratchy. Bed mattress could have been replaced
- 5/5
We felt like globalists! Awesome stay.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
First time staying there and will continue to each year after returning from my annual mission trip to Kenya. You cannot top the ease and convenience of being connected to DFW.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 5/5
It was exceptionally clean. Could find anything
- 5/5
It was exceptionally clean. Could find anything
- 5/5
Incredible experience. I was sick and the most delightful staff member at the front desk helped me get hot salt water and Tylenol pm at 2 am
- 5/5
Superb stay. Hotel was clean, beds comfortable and staff very helpful.
- 5/5
LAUREN made it all good 'm. Great food!!!8 7
- 5/5
Exceptional
- 4/5
Very nice room
- 5/5
Room is clean and staff are helpful.
- 3.5/5
Good
- 2.5/5
Food was good Did not like the remodel that they did
- 2.5/5
Food was good Did not like the remodel that they did
- 5/5
Great location for an early morning flight - it was also very clean and spacious - could not fault. It was expensive - but you are paying for the convenience.
- 5/5
Everything. Tub needs a bar to get out of it. Tub is very slippery.
- 5/5
great!
- 5/5
This is an outstanding property. Very nice. The room was quiet and dark for sleeping and nicely appointed.
- 5/5
Exceptional
- 5/5
N/A
- 5/5
Our stay at the Grand Hyatt DFW turned what could have been a stressful, exhausting night into an experience defined by professionalism, empathy, and genuine care. With more than 230 flights canceled and a sudden surge of stranded travelers flooding the hotel, the front desk team , Jeremiah, Michael, BJ, and Johnathan, delivered service that went far beyond expectations. Despite the nonstop stream of guests, they handled every interaction with poise, patience, and precision. They didn’t just manage the chaos, they made us feel like we were their priority. Even knowing delays were inevitable under such unusual circumstances, they still expedited every request they could. Whether it was providing toiletries we couldn’t access in our checked bags, bringing extra towels, arranging an in‑room fridge, or accommodating a late checkout to better align with our rescheduled flight, they ensured we were comfortable and cared for. The only flaw in our stay came from room service, and even that became an example of how well the staff handles adversity. With the hotel and restaurant overwhelmed by displaced travelers, we expected longer wait times. After several check‑ins over four hours, we learned our order had been lost. But the recovery was outstanding. The team remade the meal, rushed it to our room, comped the entire order, and even added a few extras as an apology. Manager Glen personally came to apologize, which spoke volumes about their commitment to hospitality. Breakfast the next morning arrived right on time, was delicious, and the coffee was excellent, a perfect reset. Even with the kitchen’s misstep, the way the staff responded showcased the hotel’s culture of grace, professionalism, and genuine guest care. Considering the extraordinary circumstances, the experience couldn’t have been handled better. The Grand Hyatt DFW team turned a chaotic travel disruption into a stay we’ll remember for all the right reasons.
- 5/5
It couldn't be more convenient for an early flight out of DFW. The staff were all so great. The bar staff were very nice and efficient. The room was not only HUGE, but very comfortable and beautiful. There was a massive tub in the bathroom, which I didn't expect. And it was SUPER quiet, I couldn't hear the planes, or other guests.
- 5/5
Our stay at the Grand Hyatt DFW turned what could have been a stressful, exhausting night into an experience defined by professionalism, empathy, and genuine care. With more than 230 flights canceled and a sudden surge of stranded travelers flooding the hotel, the front desk team , Jeremiah, Michael, BJ, and Johnathan, delivered service that went far beyond expectations. Despite the nonstop stream of guests, they handled every interaction with poise, patience, and precision. They didn’t just manage the chaos, they made us feel like we were their priority. Even knowing delays were inevitable under such unusual circumstances, they still expedited every request they could. Whether it was providing toiletries we couldn’t access in our checked bags, bringing extra towels, arranging an in‑room fridge, or accommodating a late checkout to better align with our rescheduled flight, they ensured we were comfortable and cared for. The only flaw in our stay came from room service, and even that became an example of how well the staff handles adversity. With the hotel and restaurant overwhelmed by displaced travelers, we expected longer wait times. After several check‑ins over four hours, we learned our order had been lost. But the recovery was outstanding. The team remade the meal, rushed it to our room, comped the entire order, and even added a few extras as an apology. Manager Glen personally came to apologize, which spoke volumes about their commitment to hospitality. Breakfast the next morning arrived right on time, was delicious, and the coffee was excellent, a perfect reset. Even with the kitchen’s misstep, the way the staff responded showcased the hotel’s culture of grace, professionalism, and genuine guest care. Considering the extraordinary circumstances, the experience couldn’t have been handled better. The Grand Hyatt DFW team turned a chaotic travel disruption into a stay we’ll remember for all the right reasons.
- 5/5
It couldn't be more convenient for an early flight out of DFW. The staff were all so great. The bar staff were very nice and efficient. The room was not only HUGE, but very comfortable and beautiful. There was a massive tub in the bathroom, which I didn't expect. And it was SUPER quiet, I couldn't hear the planes, or other guests.
- 5/5
Difficult to get to with all one’s luggage from other terminals.
- 5/5
Beautiful property that is on the airport. Difficult to get to with all one’s luggage from other terminals.
- 4.5/5
The fact that is part of the airport makes it very easy to reach. It has a nice atmosphere. Because of the weather, there were many flight cancellations and high demand for rooms, the price per room went considerably up
- 4.5/5
The fact that is part of the airport makes it very easy to reach. It has a nice atmosphere. Because of the weather, there were many flight cancellations and high demand for rooms, the price per room went considerably up
- 4.5/5
Location right at terminal D. Very convenient Gym not very well equipped but just enough if a short workout
- 4.5/5
Overdone design!
- 3/5
Restaurant brought me cold food
- 5/5
Bar food was delicious
- 4.5/5
Super close, especially after a cancelled flight and hours of waiting at the DFW airport All good
- 4.5/5
Super close, especially after a cancelled flight and hours of waiting at the DFW airport All good
- 5/5
Our roo.was very clean with wonderfully soft sheets.
- 5/5
EVERYTHING N/A
- 5/5
Great! And convenient
- 4/5
Location and Professional staff Lighting system in the room had some problem that was not resolved
- 4/5
Location and Professional staff Lighting system in the room had some problem that was not resolved
- 4/5
Convenience Price
- 4.5/5
Location, housekeeping. Nothing
- 5/5
Everything was above and beyond. We had some strange happening before 1am.. the side bed lights came on several times for several seconds, several times, then stopped for about 15 minutes, then at 1am they came on and didn't shut off by themselves at all. I got up and turned them off a day on several times a day they never ca.e on again that I noticed. It was pretty weird.
- 5/5
Amazingly well appointed room, helpful staff, good bar and restaurant, very convenient for an early morning flight.
- 5/5
Very nice. One takes the elevator down to the airport. The staff was superb picking me up at the airport and sending me in the right direction The food in the restaurant was junked up
- 5/5
Rooms are spacious, very clean. Appreciated the Fitness center. Bar and food were excellent!
- 5/5
This was a perfect location for our one night layover in DFW. The property exceeded our expectations, it has been newly remodeled and the rooms are very comfortable. The staff was extremely pleasant and helpful from checking in and out to ordering breakfast and lunch. The food here was also excellent. After checkout we had several hours until our next flight; there is a very large and comfortable lounge in the hotel where we could relax until it was time to catch our flight We highly recommend this hotel and would absolutely stay here again.
- 5/5
Lovely hotel!
- 5/5
The convenience can't be beat. The rooms are stylish, quiet, and so comfortable. Bar area is large with great seating and lighting. Will definitely stay again.
- 5/5
Room was perfect. Nice towels. We love the new no carpet concept!!!
- 5/5
Expensive
- 5/5
Convenient airport location.
- 3/5
Ok
- 4/5
Room was good but pricey. Nice to be able to walk right into terminal, especially when you e got an early flight!
- 5/5
- 5/5
It was easy to find
- 5/5
Very clean and updated technology.
- 5/5
Every single interaction with a team member was perfection. Excellence personified! Room had amazing views of the tarmac and yes the rooms are sound proof. We ate at the restaurant and the service, food, and drinks were everything you could ever ask for. If you want the best hotel experience, stay here!
- 5/5
great food, portions too big, could bring prices down in conjunction with portions. Views of the runway were incredible. Very clean and spacious rooms. front desk agent not knowledgable.
- 4.5/5
At the airport! New and fancy
- 5/5
Fantastic fantastic
- 4/5
Convenient! Na
- 4.5/5
Loved the decor and lighting in the room and the hotel overall. Would definitely stay here again if I have a layover in Dallas. My husband said he heard people talking and laughing loudly in the hallway in the middle of the night. It seems the doors are not very soundproof. Similar with the bathroom doors. When sitting on the toilet, you hear people talking in the room as loud as if they were in the bathroom with you.
- 5/5
Excellente renew to the room
- 5/5
Good
- 4/5
Very convenient and nice room, but unnecessarily expensive, especially with charges for things like a $6 simple bottle of water.
- 5/5
Staff amazing! Rooms are clean and well maintained.
- 5/5
Amazing staff at 2:30am check in. So helpful, fast and kind. Clean comfortable fabulous room!!
- 5/5
Didn’t have breakfast had to be at the airport at 4am
- 5/5
A little difficult to get to from the other terminals.
- 5/5
Great stay and helpful staff
- 3/5
However, my experience late at night was disappointing. I arrived at 10:15 pm and the main restaurant was already closed, with only the bar open. There was no 24-hour full menu service, only a very limited late-night menu that was both unappealing and overpriced. For a Grand Hyatt, and especially for an airport hotel where guests arrive at all hours, this is a significant gap. This is an area that clearly needs improvement.
- 5/5
We arrived at midnight.Service was still excellent. Room is lovely.
- 5/5
Best location after a long day traveling and missing our connection in Dallas. A true blessing. No shuttle!!! A little pricey
- 5/5
Staff was extremely nice and helpful.
- 5/5
Great location in the airport. Very clean and spacious rooms.
- 5/5
Nicely
- 4/5
Ttyty
- 5/5
The new renovations that were just completed a month ago are sensational. The hotel is beautiful. Excellent restaurant as well.
- 5/5
Y
- 4/5
Location was great a check in was easy. Very clean and spacious rooms. Elevators are a nightmare. Took forever to get our bags to the rooms secondary to slow elevators. Staff was also trying to cut ahead of us to get on elevators or squeezing into a full elevator pushing us against the side uncomfortably.
- 5/5
Room appointments were outstanding, from the automated shades to all the accent lighting. well done!
- 3/5
Hotel needs to inform guests about how to find them. It was difficult to find.
- 3.5/5
Everything except the price. Only issue was the cost. Could have gone for $300 and no worries, but $500ish. Ouch!
- 5/5
NA
- 1/5
Bathroom lights
- 5/5
Perfect place to stay with an overnight layover at DFW - the room is so nice, we were sad our visit was so short! shockingly quiet as well for being connected to the terminal.
- 4/5
- 4/5
- 5/5
Loved the lighting in the room, bed, linens, bathroom. We wish we could have stayed longer.
- 5/5
Location. Mattress bedding automated lighting
- 4/5
Clean room. Friendly staff. Quality restaurant and lounge. Convenient for travel. But quite overpriced in my opinion.
- 4/5
Clean room. Friendly staff. Quality restaurant and lounge. Convenient for travel. But quite overpriced in my opinion.
- 5/5
Warm welcome, beautiful spacious room and great food
- 5/5
Warm welcome, beautiful spacious room and great food
- 4/5
Room was very clean. Views of the runway were a good surprise
- 4/5
Room was very clean. Views of the runway were a good surprise
- 3/5
We stay at the Grand Hyatt at least 3-4 times a year as we travel back and forth between the US and Australia. This is the first time we have had connectivity problems. We also found the new dining room to be underwhelming and the chairs are ridiculously heavy.
- 3/5
We stay at the Grand Hyatt at least 3-4 times a year as we travel back and forth between the US and Australia. This is the first time we have had connectivity problems. We also found the new dining room to be underwhelming and the chairs are ridiculously heavy.
- 2/5
I very clearly asked for a room not far from the elevator. He said it was very close. It was in fact at the end of the long hall. I have three kids and 6 pieces of luggage. Pushing them down the carpet was extremely frustrating as I knew the wheel on one heavy large bag was not working well. We otherwise slept well and the rooms were clean. It’s my third stay in as many weeks. I would appreciate hand pump soap rather than wasting a whole bar of soap for a one night stay. Seems so wasteful.
- 2/5
I very clearly asked for a room not far from the elevator. He said it was very close. It was in fact at the end of the long hall. I have three kids and 6 pieces of luggage. Pushing them down the carpet was extremely frustrating as I knew the wheel on one heavy large bag was not working well. We otherwise slept well and the rooms were clean. It’s my third stay in as many weeks. I would appreciate hand pump soap rather than wasting a whole bar of soap for a one night stay. Seems so wasteful.
- 5/5
We were a late check in, service was fast, offered free bottled water, very nice staff, room was perfect! Great location if you have an overnight to catch a flight. Highly recommended.
- 5/5
We were a late check in, service was fast, offered free bottled water, very nice staff, room was perfect! Great location if you have an overnight to catch a flight. Highly recommended.
- 5/5
The updated rooms are fabulous, particularly the bath tub and lounge seating and light. Dinner is fantastic in the restaurant.
- 5/5
The updated rooms are fabulous, particularly the bath tub and lounge seating and light. Dinner is fantastic in the restaurant.
- 5/5
Great
- 5/5
Great
- 5/5
Left before it was available
- 1/5
Staff was very unhelpful
- 1/5
Staff was very unhelpful
- 1.5/5
Location in airport, restaurant, food - all were excellent however - see below When did Hyatt decide to remove cotton sheets and replace with microfiber? Horrendously hot and uncomfortable. Felt like we were wrapped in clingfilm. Could not sleep at all. Another annoying issue - I counted 8 blinking lights in the room when dark (hvac, tv, clock radio, automatic drapes, fire alarm, smoke detector etc etc) that lit up the room like a Christmas tree. A very expensive sleepless night.
- 5/5
Very clean and spacious.
- 5/5
Attractive decor and great food!
- 5/5
Attractive decor and great food!
- 4/5
The cost of food. One hamburger, one Cesar salad, one Old Fashion, and one Margarita was $93.00. OUTRAGEOUS!
- 5/5
Perfect location,newly renovated wonderful rooms,great staff
- 5/5
Perfect location,newly renovated wonderful rooms,great staff
- 3/5
Room nice ..I thought for the price not really a luxury hotel..At not even 12 the bar was closing after a hard day off travel delays for most..
- 3/5
Room nice ..I thought for the price not really a luxury hotel..At not even 12 the bar was closing after a hard day off travel delays for most..
- 5/5
Not having to leave the air0ort when my flight was cancelled was a big plus, but clean room, friendly staff, and room service took all the stress out of the unplanned delay.
- 5/5
Not having to leave the air0ort when my flight was cancelled was a big plus, but clean room, friendly staff, and room service took all the stress out of the unplanned delay.
- 5/5
So convenient- express check out - down the elevators - take a left and American check in was right there - so efficient
- 5/5
So convenient- express check out - down the elevators - take a left and American check in was right there - so efficient
- 5/5
Very quiet and well located. The price is very reasonable
- 5/5
Very quiet and well located. The price is very reasonable
- 5/5
Wonderful!!!!
- 5/5
Wonderful!!!!
- 5/5
Great
- 5/5
Great
- 5/5
Room was great . Staff was great .
- 5/5
Room was great . Staff was great .
- 5/5
Great place to watch the Super Bowl
- 4/5
Convenient
- 4/5
Convenient
- 5/5
Clean large new room, great amenities and super close to the airport for an early morning flight!!!
- 5/5
Clean large new room, great amenities and super close to the airport for an early morning flight!!!
- 5/5
Rooms very nice and quite even located on the airport. Easy access to the hotel
- 5/5
Rooms very nice and quite even located on the airport. Easy access to the hotel
- 5/5
- 5/5
- 5/5
The room was super clean and nicely decorated. Large sofa with a view of the runways.. highly recommend
- 5/5
The room was super clean and nicely decorated. Large sofa with a view of the runways.. highly recommend
- 4/5
Sound insulation was poor for room sound Check in was easy for very late arrival Reservation stated complimentary breakfast, but charge for it
- 4/5
Sound insulation was poor for room sound Check in was easy for very late arrival Reservation stated complimentary breakfast, but charge for it
- 5/5
Staff, Miss Desirea at check-in so warm and welcoming!!!
- 5/5
Staff, Miss Desirea at check-in so warm and welcoming!!!
- 5/5
Very nice rooms
- 5/5
Very nice rooms
- 5/5
Room comfortable. Conveniently located inside airport.
- 5/5
Room comfortable. Conveniently located inside airport.
- 5/5
Clean rooms. Good food.
- 5/5
Clean rooms. Good food.
- 4/5
Good
- 4/5
Good
- 5/5
Staff is so kind, helpful. Very close to airport, comfortable, but also right next to major train station to get around central Naples
- 5/5
Staff is so kind, helpful. Very close to airport, comfortable, but also right next to major train station to get around central Naples
- 5/5
Simple check in, great room
- 5/5
Simple check in, great room
- 5/5
Clean Room and great layout
- 5/5
Clean Room and great layout
- 4/5
Yes all okay
- 4/5
Yes all okay
- 5/5
The room was absolutely impeccable and awesome. I was disappointed that when I walked up to book the room, she gave me the on-site price which was $80 cheaper than Expedia. Other than that, it was great.
- 5/5
The room was absolutely impeccable and awesome. I was disappointed that when I walked up to book the room, she gave me the on-site price which was $80 cheaper than Expedia. Other than that, it was great.
- 5/5
Great restaurant and can't beat the location!
- 5/5
Great restaurant and can't beat the location!
- 5/5
Used this property many times before and have always preferred the convenience
- 5/5
Used this property many times before and have always preferred the convenience
- 5/5
Impeccably clean room, friendly staff
- 5/5
Impeccably clean room, friendly staff
- 5/5
The restaurant menu was surprisingly high quality for an “airport” hotel, much better than I was expecting. Great service from beginning to end. Overall very happy with the whole experience.
- 5/5
The restaurant menu was surprisingly high quality for an “airport” hotel, much better than I was expecting. Great service from beginning to end. Overall very happy with the whole experience.
- 5/5
Great service & room
- 5/5
Great service & room
- 5/5
Everything. Great people, bar, bed clean
- 5/5
Everything. Great people, bar, bed clean
- 5/5
Clean spacious room. Bathroom has nice upgrades
- 5/5
Clean spacious room. Bathroom has nice upgrades
- 5/5
Check-in was prompt and staff was very friendly. Food at the restaurant was excellent.
- 5/5
Check-in was prompt and staff was very friendly. Food at the restaurant was excellent.
- 5/5
Staff were all helpful and nice!
- 5/5
Staff were all helpful and nice!
- 5/5
OK
- 5/5
OK
- 4/5
Not worth the price
- 4/5
Not worth the price
- 5/5
Check in was easy and quick. Staff was warm, courteous, and offered my kiddos some yogurt covered pretzels that they loved. We were offered water bottles. Great service. We arrived to the room and it looks great but even more important - the room is spotless. Next time I’m in town I’ll stay here again!
- 5/5
Check in was easy and quick. Staff was warm, courteous, and offered my kiddos some yogurt covered pretzels that they loved. We were offered water bottles. Great service. We arrived to the room and it looks great but even more important - the room is spotless. Next time I’m in town I’ll stay here again!
- 5/5
Restaurant was good before now quite good and renovated!
- 5/5
Restaurant was good before now quite good and renovated!
- 4/5
The room was clean and the staff friendly.
- 4/5
The room was clean and the staff friendly.
- 5/5
great for overnight stay between flights and room was spacious and comfortable
- 5/5
great for overnight stay between flights and room was spacious and comfortable
- 5/5
Beautiful hotel. Great staff, restaurant was very friendly and the food was fantastic
- 5/5
Beautiful hotel. Great staff, restaurant was very friendly and the food was fantastic
- 1/5
They were doing a renovation and work starts at 8am
- 1/5
They were doing a renovation and work starts at 8am
- 5/5
Terrific location Easiest place to be when taking a flight out of DFW Airport. Stress Free Travel Staff is great Hotel Super Clean and Upscale Thanks will be back soon
- 5/5
Terrific location Easiest place to be when taking a flight out of DFW Airport. Stress Free Travel Staff is great Hotel Super Clean and Upscale Thanks will be back soon
- 5/5
Perfect
- 5/5
Perfect
- 5/5
Clean room
- 5/5
Clean room
- 5/5
All the staff are friendly, polite, and helpful! Easily the best part of flying out of DFW!
- 5/5
All the staff are friendly, polite, and helpful! Easily the best part of flying out of DFW!
- 5/5
Did not use.
- 5/5
Did not use.
- 5/5
Everyone is nice and super helpful!
- 5/5
Everyone is nice and super helpful!
- 5/5
Only negative was the rain shower. Those are terrible for women if you don’t want to get hair wet
- 5/5
Only negative was the rain shower. Those are terrible for women if you don’t want to get hair wet
- 5/5
Excellent Service rooms restaurant
- 5/5
Excellent Service rooms restaurant
- 5/5
Very efficient
- 5/5
Very efficient
- 5/5
Excellent!
- 5/5
Excellent!
- 4/5
Food was cold and super expensive not what I expected or asked for
- 4/5
Food was cold and super expensive not what I expected or asked for
- 5/5
👍
- 5/5
👍
- 5/5
Very convenient location for an overnight layover.
- 5/5
Very convenient location for an overnight layover.
- 5/5
Staff was excellent. Had a sinus headache and the desk had no medicine. The attendant gave me one of hers… outstanding customer service
- 5/5
Staff was excellent. Had a sinus headache and the desk had no medicine. The attendant gave me one of hers… outstanding customer service
- 5/5
Everything was fine.
- 4/5
clean room.
- 4/5
Building work, very noisy during day
- 5/5
Very helpful staff
- 5/5
I had a very pleasant experience at this hotel. The rooms are spacious and clean, very friendly staff, I highly recommend this hotel.
- 5/5
Clean room.
- 5/5
Staff was friendly. The hotel and rooms were clean and well kept
- 5/5
Very comfortable and quiet room. A little pricey but will continue to stay there for the convenience.
- 5/5
Pleasant staff. Nice, clean room!
- 5/5
Our favorite place to stay on way to Cozumel. One layover with an easy transition back to airport- check in right below hotel. Restaurant for dinner was delicious. All the staff were very friendly and helpful.
- 5/5
Staff super nice. Dinner and breakfast delicious! Nice clean, comfortable rooms!
- 5/5
Excellent room with newly updated electronics, lighting, charging station, etc. Super comfortable and convenient (inside the airport).
- 5/5
Outstanding
- 5/5
Renovated. Convenience in the sirport
- 5/5
The staff were so kind & courteous for my late night arrival, even asking if I needed anything for my short stay. They made the experience great.
- 1/5
Under construction. Very load drilling and banging. Staff are rude and unhelpful.
- 1/5
Property is dirty and not well maintained. Staff are rude and condescending. Although they don’t tell you before you book, the hotel is under construction. Major work being carried out. Loud banging and drilling going on all day long. To be avoided.
- 5/5
Due to delays, we missed our last flight connection and was able to book a lovely room at the Grand Hyatt in Terminal E, and the airport tram was easy transportation. We didn't have our luggage so reception kindly provided a 'kit" including toothbrushes and paste, plus the shower was very nice for weary travelers. Staff was great and we had a tasty late dinner in the bar lounge, which was still open. We had a very early check-out so didn't try breakfast, which wasn't included in our rate anyway.
- 3/5
The room
- 5/5
The room was very nice and clean. All the employees were super helpful.
- 5/5
Check in with very smoothly everybody was super friendly and extremely helpful
- 5/5
Clean room and easy walk to the airport
- 4/5
Breakfast option wasn't the best due to renovations. Everything else was fantastic! I highly recommend this convenient option when traveling DFW.
- 4/5
Great location for an overnight connection
- 5/5
Great location, great staff, best chimichurri in DFW
- 4/5
Hotel was clean and convenient. Staff at the make shift restaurant were friendly and attentive.
- 3/5
.
- 5/5
Very nice place
- 5/5
The room is beautiful and spotlessly clean. The reservation staff was friendly and helpful.
- 5/5
All good.
- 5/5
The front desk staff was excellent.
- 4/5
Really like the convenience
- 1/5
What a disappointment.
- 5/5
So convenient for the check in desks - exit the elevators and you’re there.
- 4/5
Great rooms, however remodeling is a little inconvenient
- 5/5
Of course the location is excellent for a stayover when connecting flights over two days. But it was also a lovely room and an excellent restaurant where we had a very nice evening meal and great breakfast buffet. Staff was wonderfull all around. Super clean and quiet as well.
- 5/5
N/A
- 5/5
Great Location
- 1/5
Horrible experience construction going on until 3:30 am got not sleep due to power tools going all night.
- 5/5
Luxurious and quiet
- 5/5
Great for a one nighter when a plane is delayed and you can’t get to it the next morning
- 3/5
We were put next to ice machine and it was noisy - not just when people used it but all night long
- 1/5
So for this one night bomb, I paid full price of close to $600. I know I am transient so my concerns were dismissed. This is not Hyatt Grand, but a Grand Hyatt Fleecing!! They should be ashamed -
- 4/5
Need more outlets for charging devices.
- 3/5
Property is undergoing large renovations so watch for noise. Suggest call them first and ask for a room away from construction if poaaible. Also they shut all water off todau from 7am-4pm. They dont tell you this when booking room or when checking in. Staff friendly and doing what they can
- 4/5
Lots of renovation which makes lobby, restaurant, and bar kinda blah. But the service remains excellent and access to airport by elevator makes this place an easy choice.
- 3/5
Great and convenient hotel but the place was a building site and the restaurant running at 10% in a conference room which wasn’t communicated in advance
- 5/5
Very convenient for traveler's that are laid over.
- 4/5
The room was spacious and well equipped. It was great to have a massive window. The window blinds raise automatically when you emerge the room. There is a pool deck on the roof. Great for spending some time watching planes. The lobby & bar/restaurant was undergoing renos during our stay. A make shift bar area was set up in a Conference room. However the service was great and we had a lovely cheese board.
- 4/5
It's nice it is connected to the airport.
- 5/5
Currently going through some construction/ remodeling. Having said that if you have to stay overnight in the airport this is the best option.
- 3/5
Just felt for the cost more amenities should have been included. Felt Mexico offered more
- 2/5
Without the issues the hotel was an average stay, but with these issues I wish I'd stayed elsewhere.
- 5/5
Super convenient for an early flight at dfw!
- 5/5
Excellent so convenient being in Terminal D to catch an early flight out:-) Beds were so great!
- 5/5
Hotel was great, especially the location right in the terminal. Took the stress out of our early morning flight knowing we did not have to worry about driving in early morning traffic. The one issue I had was finding the hotel. There are signs indicating where it is, but very hard to follow given the complicated roads weaving through the different terminals. I also was not aware there are 3 different Hyatts on DFW. Went to the wrong one first. Then had a very difficult time finding the right one. You have to park in the D Terminal parking and then use the bridge on the 3rd level to walk across to the main terminal. Once we figured this out everything went smoothly. More signs or a email message with instructions would be helpful.
- 5/5
Very good
- 5/5
.
- 5/5
Awesome!
- 4/5
They had construction going non but at night when we were trying to sleep. Like 11:00 pm. Had to call security hour and a half later it stopped. Everything else great.
- 5/5
Great check in and front desk staff
- 5/5
Excellent option
- 5/5
We really enjoyed the room and so convenient for our air flight.
- 5/5
Great staff! Under renovation but noise minimal during day. Our room was in excellent shape. Very convenient for DFW departure.
- 4/5
Convenient access to security and check-in. Be advised, if you have an early flight that’s not American, just save some cash and stay at Regency.
- 5/5
Needed a quick hotel room due to delayed flights. It was clean, well cared for, and the staff was attentive. Thank you for a quick port in a storm!
- 5/5
I love this property as long as I’m not put in the conference room with the Murphy bed, which has happened twice in my four stays there.
- 5/5
Great hotel
- 5/5
The lobby and restaurant under reconstrution (for another month or 2) so had to pay additional $30. for room srvice ( or could have eaten off reduced menue in basement conferencd center which wasn't inviting. Still love the Hotel & staff).
- 5/5
Nice place
- 3/5
It was under remodeling so very confusing. But to make all the plans for pick up for my flight and then be stranded? (i need wheelchair service. I had never had trouble before) The front desk girl had to take me down to the airport! She was very kind. But construction work should not affect the service i kexpect from a Grand Hyatt.
- 5/5
Quiet and nice upgrades
- 5/5
front desk staff very nice and helpfull ad the rooms super spacious and clean. Very convinient when you have to spend the night at the airport.
- 5/5
Great location
- 5/5
So convenient for airport and great staff, nice restaurant
- 5/5
Convenient for a long layover and early morning flight.
- 4/5
Love this hotel but inde
- 5/5
The chips and guacamole are delicious
- 4/5
Under renovations- price is high for the inconveniences
- 5/5
Verygood
- 5/5
Best location for layovers at DFW. Can’t beat staying in the terminal. Great room. Very happy with stay.
- 1/5
We arrived and the electricity was out in multiple parts of the property. After hours of waiting, we explained we could not get ready for a 5am flight without electricity, so they finally moved us into a room with electricity. Lots of construction and had to wade through plastic barriers on the elevators to access the rooms
- 1/5
Property is tired
- 4/5
So easy to stay at the airport for an early am flight
- 5/5
Welcoming staff and helpful.
- 4/5
Did not know that this would be the easiest and most reliable stay
- 5/5
Very convenient, especially if taking an early flight.
- 5/5
Love the stay right at the airport
- 5/5
Outstanding CS
- 5/5
Very convenient
- 5/5
The Grand Hyatt at DFW is great, especially if you like watching airplanes take-off and land. I had a runway view with a huge window and could just sit there to my heart's content. The restaurant is very good, though a little pricey like most airport restaurants. Connected to Terminal D, so since my flight was out of D30, it was super convienent.
- 5/5
The property is connected directly to the airport and the link option for transportation makes it easy to find your terminal.
- 5/5
Ok
- 5/5
Service was excellent and the property was very well maintained, clean, and comfortable. Our dining experience was great - wonderful service and atmosphere. We would have liked to see more variety in the dining options and price range on the menu, however all menu items that we ordered were excellent.
- 5/5
Very impressive
- 5/5
Clean, fast check in, extremely convenient. Would recommend if you have a long overnight connection.
- 5/5
The view of the runway and the huge window w/electric blinds. The
- 5/5
Seamless check-in, welcoming and very accommodating staff
- 5/5
Great hotel. Excellent bar tenders and food is reasonably priced. Location is obviously the main drawing point.
- 5/5
Very convenient for tired travelers!
- 5/5
Good pkace
- 5/5
excellent restaurant
- 5/5
We stayed there because of a delayed flight, but it was super easy to get a room and the staff is super kind!
- 5/5
Rooms are spacious and beds are very comfortable.
- 5/5
Very nice accommodations inside terminal D
- 5/5
Perfect
- 5/5
None
- 5/5
Nice
- 5/5
The best as always
- 5/5
Great hotel as always!!!
- 5/5
Friendly staff and clean rooms.
- 5/5
Quality hotel with easy security access to the airport. Highly recommend this hotel
- 5/5
Na
- 5/5
Shame I couldn’t stay longer
- 5/5
- 5/5
Everything is great; however, if you have small children it is a little difficult. Mainly the room did not have a fridge to use to store children’s juices. It has a stocked mini bar. The convenience and concierge service was amazing.
- 4/5
Very nice hotel, amenities, location. The beds & sheets were so comfortable. Clean bathroom with wonderful Balmain products. Easy check-in & check-out. I love that it's right there with DFW. So convenient.
- 5/5
A quick layover to catch an early flight. The convenience of not having to leave the airport is definitely worth paying a bit more. Staff were friendly and helpful.
- 5/5
So convenient to walk from international terminal straight to the lobby. We requested a roll away and it was waiting for us at the room as requested. Well appointed room. Significant dust was our only concern due to dust mite allergy.
- 5/5
Easy to get to from the airport
- 3/5
Bathrooms to are too small, and asking with the rest of the room, too dark.
- 5/5
Great and clean!
- 5/5
Nice place
- 4/5
Food was fantastic. View was exactly what we paid for!
- 5/5
This hotel is so very convenient to the airport. We were really impressed with the decor. The restaurant is off the charts. Excellent, excellent, excellent food and service.