Red Roof Inn Columbus Northeast - Westerville

There wasn't a Phone in the room. I had to PLUG the Light by the Bed into the wall socket! I could not use the Microwave because it was a Mess!!

Positive, room with beds was ok and counter outside of bathroom was fine. (Other bathroom counters we saw were cracked and filled with what looked like cement)

Beware this is a scam location. I booked a one night stay for May 29th, but upon check in I was informed that they had incorrect booking information and they tried to charge me a 2nd time after showing proof that the money had been taken from my account. I asked for the booking to be cancelled and the attendant agreed to mark the booking as cancelled on their end and that I should contact Hotels.com to finalize the refund. After believing that my booking was cancelled, I booked at a completely different hotel for the night because I didn’t want charged twice at this location for a single room. The next day when in communication with Hotels.com I was informed that the hotel property was at first refusing to communicate with them and disconnected their phone for a period of time and then finally when they could get ahold of someone they said they were going to refuse to process the refund. DO NOT RISK GETTING SCAMMED FROM THIS LOCATION

Exceptional

Bad

Very good

Good

Very decent place considering the price! We stayed for sonic temple so we spent more time outside of the hotel than we did in it. It is a comfortable place to stay! The area is nice, and the staff were friendly when we interacted with them. The main room was quite cleanly however the bathroom could use a little work, and the bathroom door did not work correctly but it wasn't a problem as I was staying with my partner.

Extremely filthy and not well maintained

The room looked like it has not been cleaned. It was very dirty. The heater/ac was dirty and smelled when turned on. The light by the sink did not work as well as the outlet near it. The toilet was not stable and moved. Lastly, the tv did not work and despite telling staff this twice nothing was done.

Dirty, broken sink, tube, missing floor tiles. This was the worst room I have ever seen... The bedding was questionable, we had to use our phone to zoom in to see if the black specks on the blankets moved or not. The front door to the room was also misaligned and you could put a straw all the around it. The shower was molded. We also didn't have light bulbs in our lamps either. Poor is an understatement.

Location Room was awful. Toilet wouldn’t flush without being plunged. Cracks in toilet seat. Hole in the shower. Shower curtain rod broken.

No carpet

Rooms need repairs. Tub leaks and rusty. No clock or coffee pot. Tub surround stained and looks dirty. 2nd Red Roof we stayed in that was sub-standard.