Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

3-star hotel Great 5311 HETZELL STREET, Cincinnati, OH, 45227
Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

About Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG is located in Cincinnati, 2.4 miles from Cincinnati Observatory Center and 7.1 miles from Cincinnati Zoo. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. A terrace, an on-site snack bar and shared lounge are available. At the hotel, every room includes a desk. All guest rooms at Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG are equipped with a flat-screen TV with cable channels and a safety deposit box. Guests at the accommodation can enjoy a buffet or an American breakfast. Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG features amenities such as an on-site business center and indoor pool. Staff at the hotel are always available to provide information at the reception. Cincinnati Zoo and Botanical Garden is 8 miles from Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG, while Great American Ball Park is 9.4 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe
  • EV charging

Reviews

4.0 / 5
Great 1236 reviews
  • Engine customer Jun 2026

    Bathroom had a broken toilet seat and a non-working mirror light. The light made it difficult to shave. We let the staff know but they said maintenance is only available 2 days per week. This is disappointing because everything else was great. We even had daily maid service which very rare for a 2 day stay.

  • Engine customer Jun 2026

    I was very impressed of how clean and put together not only our room but the entire property. They have some bigger competition next door to them but I would choose this hotel over the other one any day! The staff was very kind the breakfast was hot and kept neatly!

  • Engine customer Jun 2026

    location- right off the highway The staff. Nobody told us about kitchen breakfast time wifi, did not even greet us

  • Engine customer Jun 2026

    Not sure, we had to sleep in our car. Bed Bugs everywhere Bed Bug Infestation in the room

  • Engine customer Jun 2026

    The location was nice. It was close to what we wanted to do. The staff were very kind and helpful when we checked in. The lobby and breakfast area was huge and had plenty of seating! The breakfast was really good and had a nice selection. The room was nice and modern with many features that were helpful and convenient. N/A

  • Engine customer Jun 2026

    The location was fine. I had a bed bug in my room and had to leave and go to another hotel.

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    Superb

  • Engine customer May 2026

    The property was incredible very clean and the staff were very polite! N/A

  • Engine customer May 2026

    It was a good location and easy to navigate Overall good experience

  • Engine customer May 2026

    The positive things were that the hotel was very clean, and the food was good. I also appreciated that they offered different hot breakfast foods during our two-day stay instead of serving the same thing every morning. Unfortunately, we had several issues during our stay. I specifically reserved a double bed room because our party included 2 adults and a 12-year-old child. The rooms were reserved back in March for our May trip, and I even called two weeks prior to confirm all 3 rooms and the number of people in our party. We reserved two suites and one double room. However, when we arrived, we were told there were no double rooms available and only a king room was left. What made the situation more frustrating was the response from staff. I was told that if I didn’t want the king room, I could stay somewhere else. Since we had a party of 11 people staying together, finding another hotel was not a realistic option. Other issues included the ice machine only working on the 3rd floor and the bathroom doors in all three rooms not locking or closing properly. Overall, the cleanliness and food were good, but the room reservation issues and customer service experience were disappointing.

  • Engine customer May 2026

    Our hotel stay had both positives and negatives. The positive things were that the hotel was very clean, and the food was good. I also appreciated that they offered different hot breakfast foods during our two-day stay instead of serving the same thing every morning. Unfortunately, we had several issues during our stay. I specifically reserved a double bed room because our party included 2 adults and a 12-year-old child. The rooms were reserved back in March for our May trip, and I even called two weeks prior to confirm all 3 rooms and the number of people in our party. We reserved two suites and one double room. However, when we arrived, we were told there were no double rooms available and only a king room was left. What made the situation more frustrating was the response from staff. I was told that if I didn’t want the king room, I could stay somewhere else. Since we had a party of 11 people staying together, finding another hotel was not a realistic option. Other issues included the ice machine only working on the 3rd floor and the bathroom doors in all three rooms not locking or closing properly. Overall, the cleanliness and food were good, but the room reservation issues and customer service experience were disappointing.

  • Engine customer May 2026

    Pleasant

  • Engine customer May 2026

    N/A N/A

  • Engine customer May 2026

    Very good

  • Engine customer May 2026

    Passable

  • Engine customer May 2026

    Clean and good breakfast

  • Engine customer May 2026

    Very good

  • Engine customer May 2026

    Clean and seemed new. The couch in the room was comfortable to sit and watch tv. The walls seem to not contain noise well or someone was very noisy

  • Engine customer May 2026

    My room was decent..the location was good, not super busy, near the highway.

Frequently asked questions about Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

Does Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG have free Wi-Fi?
Yes, Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG offers free Wi-Fi for all guests.
Does Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG offer parking?
Yes, Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG offers free parking on-site.
Does Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG offers meeting spaces for business and group use. Banquet and reception facilities are also available.
Does Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG have a fitness center?
Yes, Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG located, and how walkable is the area?
Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG is located at 5311 HETZELL STREET, Cincinnati, OH 45227. With a Walk Score of 63, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

What's nearby

  • Cincinnati Convention Center 7.3 mi

House rules

Check in3:00 PM
Check out11:00 AM

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