Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Everything was great. Robert was so helpful to get us another room quickly when we arrived. The thermostat was stuck on heat in our original room. We would definitely stay there again

Passable

I had a wonderful stay in Chattanooga. The property was clean, comfortable, and conveniently located, making it easy to explore the city and attend the WITS 2026 Creator Summit. What I appreciated most was how peaceful and quiet the property was. After a full day of activities, it was the perfect place to relax and recharge. The space felt very homey and welcoming, creating a true home-away-from-home experience. The location was also excellent. Being close to a grocery store made it easy to pick up anything I needed during my stay, while downtown Chattanooga and many local attractions remained easily accessible. A special thank you to Mike, the Manager, for his exceptional hospitality. As a first-time visitor to Chattanooga, I was grateful for his recommendations on places to visit downtown. His local knowledge helped me discover more of what makes Chattanooga such a special destination. I would also like to recognize the evening front desk staff for their friendliness and professionalism. They were always welcoming, helpful, and made me feel right at home throughout my stay. Thank you to the entire team for creating such a comfortable and enjoyable experience. If you're looking for a peaceful, quiet, and conveniently located place to stay in Chattanooga, I highly recommend this property. I look forward to returning on a future visit.

Exceptional

Staff is fantastic and very helpful. Breakfast was great! We did have an issue with our room (pull out couch wouldnt pull out properly) and were moved to a different one without any issue. The pool was great but the hot tub had just been fixed for the first time in a while so it was quite cold but that was no fault of the hotel.

The bedroom curtain his not hang very well. The closet where hang clothes, door wasnt up right every time we close the door came off. .

Nothing I wasn't able to stay here because they had a gas leak. The place was very outdated. The person that I tried to get a refund from was very rude and offered no help. I had three children with me and was not about to risk their lives to try to stay there. I will never recommend this place.

Very good

Clean room breakfast was good

Nice big room. Great staff. Pleasant breakfast Room was dirty. Found bugs and was outdated. And hot tub was down and pool was so cold.

Great check-in experience. No convention was going on so quiet in hotel and on streets. Breakfast was average. Location was easy on/off Highway 24/Route 27. The hotel is in terrible disarray. There's was hole in the wall (like 4" diameter), a hole in the tub surround which you know is going to cause mold, the bed mattress and sofa mattress were very old and worn, and the air duct blows air directly on you all night in the bedroom. The chair that matched the sofa was worn and just felt dirty and finally (in the room) the desk chair was also dirty. The hallway had its own issues with scotch tape holding on corner trim every 3" down the wall, signs were not glued to the wall and just lying on the floor. There was a broken old obviously rain or similar leak soaked ceiling tile by the elevator that had aged and a drip pan under it with a rag hanging out of the ceiling tile. The place is overall worn and dirty.

The location The lobby and the floor I stayed on smelled like mold

The lobby and the floor I stayed on smelled like mold

Room was dirty. Found bugs and was outdated. And hot tub was down and pool was so cold.