Quality Suites Burleson - Ft. Worth

During check in, the female receptionist directed me to take the left hallway to find my room. The directions were incorrect, which was not a big deal at the time. However, while walking down the hallway, a man did a double take when he saw me and then went into a room. When I began walking toward the opposite side of the hallway, I passed the room he had entered, and he immediately came back out, almost as if he had been watching for me. He appeared to be a hotel employee and began questioning me about where I was staying. Because I already felt uneasy, I did not feel comfortable disclosing my room number. He continued questioning me, so I simply kept walking. After this encounter, I felt significantly more uncomfortable and unsafe. The room itself also left a lot to be desired. The shower appeared to have brown staining and generally looked dirty, which made me uncomfortable using it. The bedside table also had a large number of push pins inside it, similar to the kind used on a bulletin board. There was no bulletin board in the room, and I did not notice one anywhere in the lobby either, so I am unsure why there were so many loose push pins in the bedside table. The beds did at least appear

Bed comfortable and room was nice and cool. Location was great for what we were there for. Housekeeping should really keep eye on smoke detectors. Batteries were removed from ours and never replaced. Also, if staying more than one day there is no housekeeping to clean room/replace towels so you need to ask for fresh ones!

Breakfast was sub par. The two waffle makers were constantly being used. The bathroom toilet in room 200 sounded like a jet taking off when flushed. Internet was slow

Overall, the hotel was exactly what we expected. A no-frills option, with good amenities and great staff. This is definitely an older hotel, and it could use some updating. The rooms smell slightly like mildew. When we inquired on bedding for the pullout couch, the front desk, staff made us aware that they did not have any. It was like pulling teeth, trying to get some sort of sheets and comforter for the bed. This was a cheap option in the area, so we got what we paid for. My kids loved the waffles and the pool!

Location Rooms were dirty. A/C didn’t work.

Very good

Front desk lady very nice

The mattress literally had rips in it. The bed and the pillows were lumpy. They didn't have shampoo or conditioner or soap. The carpet was loos all over and felt dirty when walking on it. The water never got hot, so we didn't shower. The TV didn't work. Over all, it was a dive and we wont be going back.

Exceptional

Convenient location because it is right off the highway. The staff was helpful when they found out about a tech issue with booking.com There was mold on the ceiling of the bathroom.

It was close to the highway. Easy access

Nothing There was bed bugs The mattresses were stained The sheets were stained The towels were dirty

The staff were very helpful and great the hotel was very clean breakfast was great also

If you’re looking for a place to just sleep then this is one it’s fine.

Passable

Staff

The staff were very pleasant but after voicing my concerns and being told they would be fixed when in fact nothing was ever done. The bathroom door would not shut, the toilet made a loud noise when flushed, there was black mold around the shower, no hand towels or wash cloths, and the air conditioner leaked water all over the floor. Breakfast was not good so we skipped it the second day of our stay. Heated up scrambled eggs and sausage. The waffle machine that dispensed the batter was barely working and took several minutes to fill half a small cup.

No apple juice, no orange juice and no pancakes

Exceptional

It was in a good location near I-35. Area seemed very safe. The room was okay. We stayed one night which was okay. There was a couple fighting in the room next door and the front desk said we couldn’t be moved because it was Friday.