La Quinta Inn & Suites by Wyndham Austin NW/Lakeline Mall
About La Quinta Inn & Suites by Wyndham Austin NW/Lakeline Mall
Featuring 3-star accommodations, La Quinta by Wyndham Austin NW/Lakeline Mall is located in Cedar Park, 14 miles from Dell Diamond and 17 miles from University of Texas at Austin. The property is around 17 miles from Moody Center, 17 miles from Texas Memorial Stadium and 17 miles from Frank Erwin Center – University of Texas. The hotel has an outdoor swimming pool, fitness center and a 24-hour front desk. With a private bathroom, rooms at the hotel also feature free WiFi. Guests at La Quinta by Wyndham Austin NW/Lakeline Mall can enjoy a continental breakfast. Capitol Building is 18 miles from the accommodation, while Austin Convention Center is 19 miles from the property. Austin-Bergstrom International Airport is 23 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their friendliness and helpfulness. The rooms are generally clean and comfortable, with some reports of outdated furniture and maintenance issues. Breakfast is a highlight for many guests, although some wish for healthier options.
- Friendly and helpful staff
- Clean and comfortable rooms
- Outdated furniture and maintenance issues
- Limited healthy breakfast options
- 5/5
Exceptional
- 5/5
The rooms were very clean. Beds were comfortable. Staff were extremely helpful and kind. My only issue is that the water didn't get as hot as I would have liked. It may be beyond their control or a regulation. It wasn't a deal breaker. This hotel is very nice, and the prices are reasonable. I do recommend and would stay again. And I love that they are pet-friendly! I'd give them bonus stars for that if I could! I cannot think of anything I didn't like.
- 3.5/5
Location and breakfast The pillows were too soft and the bed was lumpy
- 4/5
Everything One of the tvs wasn’t working properly. Also when I tried to use airplay I was asked for a password that the front desk didn’t know.
- 4.5/5
Superb
- 5/5
The beds were really comfortable and the facility was clean. The breakfast was not as good. The last day of my stay food was late getting out for us to eat.
- 3.5/5
Good
- 4/5
The hotel clerks was very nice and helpful No complaints
- 5/5
Exceptional
- 4/5
Very good
- 3.5/5
Good
- 4/5
Very good
- 4.5/5
Rooms were spacious and clean, the breakfast menu changes every day and is very good! The pool looked nice but we didn't try it out. Even though there was a Fire inspection everything was handled very well. Very good value for price The AC unit was a little loud at times. Minor scratches on the door and handles.
- 4.5/5
Rooms were spacious and clean, the breakfast menu changes every day and is very good! The pool looked nice but we didn't try it out. Even though there was a Fire inspection everything was handled very well. Very good value for price The AC unit was a little loud at times. Minor scratches on the door and handles.
- 3.5/5
Got a decent rate last minute. near shopping mall & restaurants. 15-20 min drive from Mt Bonnel . My guest complained about a weird spell in the room & ice machine was out of order.
- 3.5/5
Got a decent rate last minute. near shopping mall & restaurants. 15-20 min drive from Mt Bonnel . My guest complained about a weird spell in the room & ice machine was out of order.
- 5/5
Enjoyed my stay, breakfast was good room was clean
- 4/5
Location Price. I had to pay $50 for an unplanned deposit at arrival.
- 4/5
Price. I had to pay $50 for an unplanned deposit at arrival.
- 3/5
Location off the freeway, so quiet. Good breakfast. A dog kennel. So many dogs. Booking always gets the worst rooms.
- 4/5
Staff was nice & helpful. Swimming pool was clean & comes with a big grill outside. Perfect location plenty of things to eat & activities around you. The mall is 5 minutes away. Walmart & targets also Sam’s is 3-5 minutes away.
- 3/5
Location off the freeway, so quiet. Good breakfast. A dog kennel. So many dogs. Booking always gets the worst rooms.
- 5/5
The property is within close range to many shops, and just about 10 minutes away from the HEB center arena! With its cheap price it’s the best location for those who have a concert at the HEB center and don’t want to pay a lot for a hotel. The only minor complaint I have is that the elevator is scary sometimes with the loud noises it makes when moving. Other than that I have no complaints.
- 5/5
The property is within close range to many shops, and just about 10 minutes away from the HEB center arena! With its cheap price it’s the best location for those who have a concert at the HEB center and don’t want to pay a lot for a hotel. The only minor complaint I have is that the elevator is scary sometimes with the loud noises it makes when moving. Other than that I have no complaints.
- 1.5/5
the staff and breakfast Our room was very humid and had damp smell, carpet felt damp, there was also no hot water, warm at best. The key card doors to get in the building near our room were broken and we had to park on the opposite side of the building to get in. Our room was on bottom floor, when we got there the window was unlocked and a guy was hanging out in his truck all day and night, staff said he was a worker from a crew staying there but it was still odd that he hung out in his truck all day right outside our window. Wifi wasnt good and no access to computers in business center due to outlets being covered up by spectrum building a wall of some sort.
- 1.5/5
the staff and breakfast Our room was very humid and had damp smell, carpet felt damp, there was also no hot water, warm at best. The key card doors to get in the building near our room were broken and we had to park on the opposite side of the building to get in. Our room was on bottom floor, when we got there the window was unlocked and a guy was hanging out in his truck all day and night, staff said he was a worker from a crew staying there but it was still odd that he hung out in his truck all day right outside our window. Wifi wasnt good and no access to computers in business center due to outlets being covered up by spectrum building a wall of some sort.
- 3.5/5
Good
- 4.5/5
I had an excellent stay at this hotel. Everything was very well maintained, especially the cleanliness, which was impeccable throughout all areas. The room was in perfect condition, and the attention to detail was evident. In addition, the service was outstanding. The staff was very friendly, attentive, and always willing to help with any need. Without a doubt, a very positive experience that I would recommend to other travelers. No bad things
- 4.5/5
I had an excellent stay at this hotel. Everything was very well maintained, especially the cleanliness, which was impeccable throughout all areas. The room was in perfect condition, and the attention to detail was evident. In addition, the service was outstanding. The staff was very friendly, attentive, and always willing to help with any need. Without a doubt, a very positive experience that I would recommend to other travelers. No bad thing to say
- 0.5/5
Nothing in here does it...
- 0.5/5
Nothing in here does it say you have to be 21+ in order to check in! So not only did i have to find a new hotel on the s
- 5/5
Exceptional
- 4/5
Clerk who checked me in was plesant and addressed my needs efficiently. Room was clean and pillows were plentiful. Breakfast could be improved by offering decaf coffee. Also, the addition of Greek yogurt for protein would be a plus.
- 4/5
Clerk who checked me in was plesant and addressed my needs efficiently. Room was clean and pillows were plentiful. Breakfast could be improved by offering decaf coffee. Also, the addition of Greek yogurt for protein would be a plus.
- 4/5
We stayed here based on the great reviews of the breakfast. Breakfast was same as other La Quintas. However, even though the eggs, sausage and hashbrowns were in heated servers, all items were barely warm. Did not finish the meal. There was yogurt and fruit cocktail though. The TV was a bear to use. No easy way to access the channel menu, no instructions, no current TV shows on stations. Could not even find FOX news. Clicked on everything to bring up menu, got it occasionally. Very disappointed.
- 4/5
We stayed here based on the great reviews of the breakfast. Breakfast was same as other La Quintas. However, even though the eggs, sausage and hashbrowns were in heated servers, all items were barely warm. Did not finish the meal. There was yogurt and fruit cocktail though. The TV was a bear to use. No easy way to access the channel menu, no instructions, no current TV shows on stations. Could not even find FOX news. Clicked on everything to bring up menu, got it occasionally. Very disappointed.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Breakfast area was clean and food was nice. Felt safe. Facility was well maintained. Clean rooms supplied with plenty of towels. Didn't seem to have enough hot water for showering next morning, nor enough hot water for taking a bath the night before. A/C didn't really cool the room very well. But overall, was mostly comfortable. I did lose a small gold wedding band; I was wearing that was my daddy's who has passed away. I was wearing it. It slipped off in the lobby area. No one turned it in to lost in found before i left.
- 4.5/5
Breakfast area was clean and food was nice. Felt safe. Facility was well maintained. Clean rooms supplied with plenty of towels. Didn't seem to have enough hot water for showering next morning, nor enough hot water for taking a bath the night before. A/C didn't really cool the room very well. But overall, was mostly comfortable. I did lose a small gold wedding band; I was wearing that was my daddy's who has passed away. I was wearing it. It slipped off in the lobby area. No one turned it in to lost in found before i left.
- 1/5
The rooms were dirty and smelly the AC didn’t work either
- 4.5/5
The staff was super friendly and helpful by accommodating my family to the first floor since the elevator was not working during our stay. Also, my room was clean and the breakfast was good
- 3.5/5
It was clean , friendly and helpful employees . Well, sound going through the walls, neighboring tenants heads TV so loud that I was not able to sleep till midnight. And maybe better tasting coffee. But for everything else the place was really good.
- 1/5
The rooms were dirty and smelly the AC didn’t work either
- 4/5
Even though the hotel’s only elevator was out of order the staff made sure we intended to keep our reservation before we got there, and we were given a room on the lower floors. The room suited our need perfectly and breakfast was so much better than we were hoping.
- 1/5
The room itself was beyond filthy. There were white stains all over the floor and even on the side of the bed, which was completely unacceptable. It didn’t look like the room had been properly cleaned at all. It made us feel uncomfortable and honestly disgusted. We went to the front desk for help, hoping to switch rooms or get some kind of resolution, but the night shift employee, Melanie, was no help at all. She told us she couldn’t do anything—no room change, no contacting anyone—and said we’d have to deal with Expedia ourselves. The only thing she offered was new sheets, which didn’t fix the problem at all, especially since the stains were on the bed frame and throughout the room. Customer service was extremely disappointing, and the condition of the room was unacceptable. I would not recommend this hotel to anyone. Save your money and go somewhere clean and professionally managed.
- 5/5
Yes everything was great, except for the elevator being out of service.
- 5/5
I can see why this hotel is rated so well. Staff were kind and considerate. The breakfast options were plentiful. For late sleepers, it's nice that it's available until 10, and the late check out is at noon. The fitness center & pool were in great condition. The only thing I would have changed would be getting rid of carpet in the rooms. Hotel carpets always smell like stinky feet, and there's really no way around it, but to get rid of it. Thankfully our room had a window that cracked open and it was cool enough to leave it cracked in the evening when we arrived to help the smell dissipate.
- 4/5
Overall good
- 5/5
All staff memberers we interacted with were friendly and professional. The room was very comfortable abd clean. Breakfast was great with a good variety. I would stay there again.
- 4/5
Front desk was excellent and soo welcoming
- 5/5
We had a wonderful stay during our anniversary trip to Austin! Our room was incredibly tidy and clean—I usually worry about hotel beds, but these had brand-new, fresh linens that made me feel right at home. A special thank you to the two Filipino staff members who were so kind and professional. Their hard work and friendly faces made our stay extra special. We will definitely be back!
- 4.5/5
The room was huge. The suites are so big, it was magical. The bed wasn’t super soft but it was more comfortable than most hotel beds are I didn’t like that I couldn’t get the tv by the couch to work properly. It said it was a Vizio tv so I assumed it has apps like the other tv did but I couldn’t get it to work. Which sucks because I got the suite because I love sitting on a couch and watching tv
- 5/5
clean, quiet, safe and just a great stay for me.
- 4/5
Staff was great
- 5/5
Maid took the tip but didn't make up the room
- 5/5
Staff was courteous, room was clean
- 5/5
Staff was courteous, room was clean
- 5/5
Friendly staff and how clean it was
- 5/5
I am very pleasured when I come here due to the kindness of their staffs
- 5/5
I am very pleasured when I come here due to the kindness of their staffs
- 3.5/5
Front desk takes too long to respond to people waiting at front.
- 4/5
Great news lace to stay.. in the less busy part of town!! Only issue is that the property is cashless and it’s not stated before booking.. so if you want a drink or snack you need credit or debit.
- 4/5
Great news lace to stay.. in the less busy part of town!! Only issue is that the property is cashless and it’s not stated before booking.. so if you want a drink or snack you need credit or debit.
- 5/5
Clean, everything was functioning. Quiet. Convenient
- 4.5/5
Clean great customer service Nothing
- 5/5
Amazing! So clean, staff was so sweet!
- 5/5
Amazing! So clean, staff was so sweet!
- 4.5/5
Quiet and presenatable Wish it had more breakfast options
- 1/5
No hot water and refrigerator was not working very inconvenient
- 1/5
No hot water and refrigerator was not working very inconvenient
- 5/5
Place was clean. Clean is SO important!
- 5/5
Place was clean. Clean is SO important!
- 4/5
Ample breakfast, but eggs were way overcooked each morning. Wonderful hotel. Great front desk and lay out. Housekeeping misses my room, but very clean common areas and individual room. Good beds and linnens
- 4/5
Ample breakfast, but eggs were way overcooked each morning. Wonderful hotel. Great front desk and lay out. Housekeeping misses my room, but very clean common areas and individual room. Good beds and linnens
- 5/5
The breakfast was just oe
- 5/5
The breakfast was just oe
- 4/5
Good
- 4/5
Good
- 5/5
Friendly and welcoming
- 5/5
Friendly and welcoming
- 1/5
Getting charged 109.98 additional five days after I checked out causes me not to want to book from here anymore.
- 1/5
Getting charged 109.98 additional five days after I checked out causes me not to want to book from here anymore.
- 5/5
My bed was so comfortable
- 5/5
My bed was so comfortable
- 4/5
Clean comfortable room
- 4/5
Clean comfortable room
- 5/5
Overall very nice stay.
- 5/5
Overall very nice stay.
- 1/5
MOLD- LEGIT JUST MOLD. SERVES MOLD IN WATER JUG IN THE LOBBY. DO NOT DRINK THE ICE COLD WATER SEVRED IN THE LOBBY THERE. OMG DON'T DO IT. SICK IN A FEW HOURS- DIZZY AND CANNOT MAKE PROPER DECISIONS AFTER THAT. DO NOT DRINK THAT WATER. AFFECTS YOUR PHERIPHERAL NERVOUS SYSTEM AFTER ATTACKS THE CENTRAL NERVOUS SYSTEM. DO NOT DRINK THAT WATER. LIMBS.... LIMBS ARE AFFECTED AFTER THE BRAIN IS AFFECTED..... NOT A JOKE.... DON'T GET SICK... ASK FOR THE BOTTLED WATE RIN THE FRONT... NOT A GOOD IDEA TO BRING A CLEAN WATER BOTTLE OR PLASTIC SEALED CUP DOWN TO THE LOBBY TO QUENCH YOUR THIRST.... PROABLY SAFE USING THE MOLDY TAP IN THE BATHROOM.... IT'S MILDEW STILL BUT MORE SAFE AND DRINKABLE THAN THE LOBBY!!! SO SKETCHY. IT'S ONLY ON DAYS THE Filipino GIRL IS ON STAFF TOO- VERY PRETTY SMILE.. BUT HAS NO PROBLEM BEING THAT "HERO" BE CAREFUL... HAPPENED TWICE. I TOLD HER AND THE GM.. THEY BOTH DENY IT... BUT IT HAPPENS A LOT. TRUST ME.. IT HAPPENED TWICE IN A MONTH OF STAYING THERE.. ONE TIME I GOT SO SICK IT WAS UNDENIABLE. SHAME... otherwise the staff is great here. friendly enough to add to my contacts type thing. very sweet!!!!! usually very caring and accommodating.. just don't ask for towels unless you're wiling to give up a few dirty ones to replace for a new one... kinda annoying because there's not enough towels supplied..... breakfast was always nice! no complaints there besides expired food in the mini fridges.. like milk, etc. i usually just smell the milk and move on... lol..
- 1/5
MOLD- LEGIT JUST MOLD. SERVES MOLD IN WATER JUG IN THE LOBBY. DO NOT DRINK THE ICE COLD WATER SEVRED IN THE LOBBY THERE. OMG DON'T DO IT. SICK IN A FEW HOURS- DIZZY AND CANNOT MAKE PROPER DECISIONS AFTER THAT. DO NOT DRINK THAT WATER. AFFECTS YOUR PHERIPHERAL NERVOUS SYSTEM AFTER ATTACKS THE CENTRAL NERVOUS SYSTEM. DO NOT DRINK THAT WATER. LIMBS.... LIMBS ARE AFFECTED AFTER THE BRAIN IS AFFECTED..... NOT A JOKE.... DON'T GET SICK... ASK FOR THE BOTTLED WATE RIN THE FRONT... NOT A GOOD IDEA TO BRING A CLEAN WATER BOTTLE OR PLASTIC SEALED CUP DOWN TO THE LOBBY TO QUENCH YOUR THIRST.... PROABLY SAFE USING THE MOLDY TAP IN THE BATHROOM.... IT'S MILDEW STILL BUT MORE SAFE AND DRINKABLE THAN THE LOBBY!!! SO SKETCHY. IT'S ONLY ON DAYS THE Filipino GIRL IS ON STAFF TOO- VERY PRETTY SMILE.. BUT HAS NO PROBLEM BEING THAT "HERO" BE CAREFUL... HAPPENED TWICE. I TOLD HER AND THE GM.. THEY BOTH DENY IT... BUT IT HAPPENS A LOT. TRUST ME.. IT HAPPENED TWICE IN A MONTH OF STAYING THERE.. ONE TIME I GOT SO SICK IT WAS UNDENIABLE. SHAME... otherwise the staff is great here. friendly enough to add to my contacts type thing. very sweet!!!!! usually very caring and accommodating.. just don't ask for towels unless you're wiling to give up a few dirty ones to replace for a new one... kinda annoying because there's not enough towels supplied..... breakfast was always nice! no complaints there besides expired food in the mini fridges.. like milk, etc. i usually just smell the milk and move on... lol..
- 1/5
mold
- 1/5
mold
- 5/5
The staff was EXCELLENT! The gym has everything you’ll need to stay fit. I didn’t go in the pool, the jacuzzi was closed too
- 5/5
The staff was EXCELLENT! The gym has everything you’ll need to stay fit. I didn’t go in the pool, the jacuzzi was closed too
- 1/5
Pictures showed vs what it truly looks like it’s a complete scam / catfished. We walked in and there was no lights just 2 lamps. Everything was stained sheets looked like they had blood on them same as the curtains. Everything was dusty. We took off the pillowcases due to how dirty they were. Then we noticed roaches crawling on the walls and on the cabinets. We checked in and within 8 minutes we checked out !
- 1/5
Pictures showed vs what it truly looks like it’s a complete scam / catfished. We walked in and there was no lights just 2 lamps. Everything was stained sheets looked like they had blood on them same as the curtains. Everything was dusty. We took off the pillowcases due to how dirty they were. Then we noticed roaches crawling on the walls and on the cabinets. We checked in and within 8 minutes we checked out !
- 5/5
The room was clean. Breakfast was fantastic. Staff friendly.
- 5/5
The room was clean. Breakfast was fantastic. Staff friendly.
- 5/5
Very nice.
- 5/5
Very nice.
- 5/5
Clean room
- 5/5
Clean room
- 4/5
👌
- 4/5
👌
- 4/5
All was good with our stay.
- 4/5
All was good with our stay.
- 5/5
Check in and check out ladies were very friendly!! Great service.
- 5/5
Check in and check out ladies were very friendly!! Great service.
- 5/5
It is close to H Mart, so we were able to walk yo H mart easily
- 5/5
It is close to H Mart, so we were able to walk yo H mart easily
- 5/5
Next visit to Austin, I'm staying here again. 👍
- 5/5
Next visit to Austin, I'm staying here again. 👍
- 5/5
nice
- 5/5
nice
- 5/5
Great location
- 5/5
Great location
- 5/5
It is clean and the breakfast
- 5/5
It is clean and the breakfast
- 2/5
Rooms were not very clean - nor was the bedding / drapes - breakfast was the highlight. Carpet all around hotel was filthy- pet hair & stains -
- 2/5
Rooms were not very clean - nor was the bedding / drapes - breakfast was the highlight. Carpet all around hotel was filthy- pet hair & stains -
- 3/5
- 3/5
- 5/5
I have been VERY impressed by the professional staff AND the facility. The complementary breakfast was AWESOME, so I poked my head in the kitchen and thanked the lady to prepared it for us. I liked this facility so much, I decided to extend my stay for a few days. Thank you!
- 5/5
I have been VERY impressed by the professional staff AND the facility. The complementary breakfast was AWESOME, so I poked my head in the kitchen and thanked the lady to prepared it for us. I liked this facility so much, I decided to extend my stay for a few days. Thank you!
- 4/5
The place was nice but the shower was very small (not enough room to stretch arms out and the internet was not working.
- 4/5
The place was nice but the shower was very small (not enough room to stretch arms out and the internet was not working.
- 5/5
The staff is amazing, friendly, and knowledgeable of the area. Breakfast was really good. Had to use the washer & dryer they were not expensive at all and they were clean.
- 5/5
The staff is amazing, friendly, and knowledgeable of the area. Breakfast was really good. Had to use the washer & dryer they were not expensive at all and they were clean.
- 5/5
We had to ask for clean towels and then with four people in a room they would only leave two towels so then we would have to go get more.
- 5/5
We had to ask for clean towels and then with four people in a room they would only leave two towels so then we would have to go get more.
- 4/5
Great
- 4/5
Great
- 4/5
good property, delicious and variety on the food. Very friendly and helpful staff.
- 4/5
good property, delicious and variety on the food. Very friendly and helpful staff.
- 5/5
Definitely stay here again..
- 5/5
Definitely stay here again..
- 5/5
Excelent
- 5/5
Excelent
- 5/5
clean room all around
- 5/5
clean room all around
- 5/5
Great stay
- 5/5
Great stay
- 5/5
Excellent service and very clean.
- 5/5
Excellent service and very clean.
- 2/5
It smelled funky in the rooms and hotel and we never got our deposit back .
- 2/5
It smelled funky in the rooms and hotel and we never got our deposit back .
- 5/5
Hotel was nice. Ac worked. Beds comfy. Breakfast was good. Nice staff. Would stay here again.
- 5/5
Hotel was nice. Ac worked. Beds comfy. Breakfast was good. Nice staff. Would stay here again.
- 5/5
Place was clean and staff was friendly and responsive. Breakfast was good and varied when we stayed for 3 days. They served 3 different kinds of cookies for afternoon snacks!
- 5/5
Place was clean and staff was friendly and responsive. Breakfast was good and varied when we stayed for 3 days. They served 3 different kinds of cookies for afternoon snacks!
- 5/5
Very nice staff , like the pool.
- 5/5
Very nice staff , like the pool.
- 4/5
I would have like to have more dining options. Otherwise, it was a nice hotel and good facilities.
- 4/5
I would have like to have more dining options. Otherwise, it was a nice hotel and good facilities.
- 5/5
Clean, quiet, safe. Lots of nearby place to eat. Staff also accommodated me with a later checkout.
- 5/5
Clean, quiet, safe. Lots of nearby place to eat. Staff also accommodated me with a later checkout.
- 5/5
Check in was a easy and quick. However, she didn't give us any information about breakfast or check out times. The property needs some upgrades. The bathroom has rust stains in the shower. The room door has damages and a wooden block attached to the top safety lock. It was good for one night. The cleaning staff went above and beyond by providing chocolates with a note. They also have microwavable popcorn, coffee/tea in the room. The dove soap, shampoo, and conditioner were also great touches. The hotel is next to Texas Children's Hospital which is great for us because we were here for an appointment. The snacks and drinks sold in the lobby were also a great convenience.
- 5/5
Check in was a easy and quick. However, she didn't give us any information about breakfast or check out times. The property needs some upgrades. The bathroom has rust stains in the shower. The room door has damages and a wooden block attached to the top safety lock. It was good for one night. The cleaning staff went above and beyond by providing chocolates with a note. They also have microwavable popcorn, coffee/tea in the room. The dove soap, shampoo, and conditioner were also great touches. The hotel is next to Texas Children's Hospital which is great for us because we were here for an appointment. The snacks and drinks sold in the lobby were also a great convenience.
- 1/5
Racist
- 1/5
Racist
- 3/5
Non accurate information, given a key to a different room, room service lady let us in with the master key and then being kicked out to go to the right room. So humiliating :(. Room was stinky, had to keep the window open for a ventilation. Waited for 1 and half hour for the room to be cleaned on Saturday Morning, bedding . All in all, not a pleasant experience, in fact I am requesting a refund of the amount paid fir this room.
- 3/5
Non accurate information, given a key to a different room, room service lady let us in with the master key and then being kicked out to go to the right room. So humiliating :(. Room was stinky, had to keep the window open for a ventilation. Waited for 1 and half hour for the room to be cleaned on Saturday Morning, bedding . All in all, not a pleasant experience, in fact I am requesting a refund of the amount paid fir this room.
- 3/5
It was coo
- 3/5
It was coo
- 4/5
Good place near food places and 183. Clean. Staff is very good. Our door jam was damaged so the door lock did not work but door itself locked. Not fixable - needs a new door jam. No worries about safety. Breakfast good.
- 4/5
Good place near food places and 183. Clean. Staff is very good. Our door jam was damaged so the door lock did not work but door itself locked. Not fixable - needs a new door jam. No worries about safety. Breakfast good.
- 5/5
Very BIG difference between this location and the location close to the airport. This location is VERY CLEAN, staff is extremely friendly, and their housekeepers anticipate your needs at this location. I’d recommend staying here, over any other location hands down.!
- 5/5
Very BIG difference between this location and the location close to the airport. This location is VERY CLEAN, staff is extremely friendly, and their housekeepers anticipate your needs at this location. I’d recommend staying here, over any other location hands down.!
- 5/5
Check in was easy…the stay was comfortable… complementary breakfast was good as well…we will be back.
- 5/5
Check in was easy…the stay was comfortable… complementary breakfast was good as well…we will be back.
- 4/5
N/A
- 4/5
N/A
- 5/5
The staff were friendly and provided ideas where to go out for dinner.
- 5/5
The staff were friendly and provided ideas where to go out for dinner.
- 5/5
Excellent
- 5/5
Excellent
- 3/5
I like the property because it is close to all the shopping facilities but far away from where my son and grandkids live. The mattress was horrible is like sleeping on a water bed
- 3/5
I like the property because it is close to all the shopping facilities but far away from where my son and grandkids live. The mattress was horrible is like sleeping on a water bed
- 5/5
The staff and service was very pleasant and professional
- 5/5
The staff and service was very pleasant and professional
- 3/5
Area outside all of it needs attent from designated smomi g not having disposal container
- 3/5
Area outside all of it needs attent from designated smomi g not having disposal container
- 5/5
The room was nice and comfortable. We definitely enjoyed. The pool would be nice. If the pool towels were a little bit larger. They’re more the size for a small child. The breakfast was very nice.
- 5/5
The room was nice and comfortable. We definitely enjoyed. The pool would be nice. If the pool towels were a little bit larger. They’re more the size for a small child. The breakfast was very nice.
- 5/5
.
- 5/5
.
- 5/5
It was a quick and easy stay. The room was clean and well kept. Staff were all friendly and attentive. Breakfast was good. Can't complain at all.
- 5/5
It was a quick and easy stay. The room was clean and well kept. Staff were all friendly and attentive. Breakfast was good. Can't complain at all.
- 5/5
Great facilities. Staff was great, room was ready and clean. Thanks again!!
- 5/5
Great facilities. Staff was great, room was ready and clean. Thanks again!!
- 5/5
Staff was amazing breakfast was great rooms were comfortable
- 5/5
Staff was amazing breakfast was great rooms were comfortable
- 5/5
overall, just a good place to stay, no worries to state about. 2nd time visit, more to come.
- 5/5
overall, just a good place to stay, no worries to state about. 2nd time visit, more to come.
- 5/5
Excellent
- 5/5
Excellent
- 1/5
Staff
- 1/5
Staff
- 5/5
Clean and nice
- 5/5
Clean and nice
- 5/5
Friendly staff, nice breakfast, overall great stay for us.
- 5/5
Friendly staff, nice breakfast, overall great stay for us.
- 4/5
The breakfasts were boring. The staff was very nice.
- 4/5
The breakfasts were boring. The staff was very nice.
- 5/5
Very nice people and was clean
- 5/5
Very nice people and was clean
- 5/5
Clean
- 5/5
Clean
- 3/5
I need a receipt
- 3/5
I need a receipt
- 5/5
Thanks!
- 5/5
Thanks!
- 5/5
Na
- 5/5
Na
- 5/5
Loved it
- 5/5
Loved it
- 5/5
Great find! Staff were lovely, room was just what I needed, and more. Will stay again.
- 5/5
Great find! Staff were lovely, room was just what I needed, and more. Will stay again.
- 5/5
Clean
- 5/5
Clean
- 5/5
Clean
- 5/5
Clean
- 5/5
Hey
- 5/5
Hey
- 5/5
This la quinta was wonderful. It was was very clean and the breakfast was awesome.
- 5/5
This la quinta was wonderful. It was was very clean and the breakfast was awesome.
- 4/5
Very clean room...bedding was super soft, towels were a bit small
- 4/5
Very clean room...bedding was super soft, towels were a bit small
- 5/5
The employee are so nice
- 5/5
The employee are so nice
- 2/5
Definitely looking elsewhere when working in town.
- 2/5
Definitely looking elsewhere when working in town.
- 5/5
Very nice
- 5/5
Very nice
- 5/5
Thanks
- 5/5
Thanks
- 4/5
It was comfortable and easy to access
- 4/5
It was comfortable and easy to access
- 3/5
It was a good stay
- 3/5
It was a good stay
- 5/5
Friendly staff. There was an issue with the fire alarm but overall great stay
- 5/5
Friendly staff. There was an issue with the fire alarm but overall great stay
- 5/5
A
- 3/5
The facility itself is nice, modern and clean, but they only have local TV channels in a lot of the rooms, no cable TV at all. I haven't seen or heard of that in years, certainly not in a better hotel like this! We were told we just happened to be in one of the rooms that didn't have cable, but they are trying to update all the TV's. I would suggest asking for a room with cable if that is important to you.
- 3/5
.
- 5/5
The front desk staff were awesome. One young lady helped me late one night to get the kids in the room above me to stop stomping on the floor. A pet friendly hotel. It was a great stay.
- 5/5
Clean, friendly, open parking. Pool was dirty but it is December.
- 4/5
my neighbors were too noisy.
- 4/5
Everything was nice and clean. Room is starting to show some minor signs of aging, such as broken trim on cabinet, small hole in curtain, door doesn’t close all the way unless you pull/push it. Staff was friendly, breakfast was hearty and always stocked. Exterior was clean, well lit and made me feel safe.
- 5/5
Very nice place. I will happily stay here again!
- 5/5
The hotel was very clean,breakfast was delicious
- 4/5
Good condition
- 4/5
Very clean, comfortable bed. Bathroom was clean, water was hot for my shower!
- 4/5
Very nice
- 4/5
.
- 1/5
I never stayed at the LaQuinta because they say they didn't have a reservation for me. I'm sure they sold my room before I checked in!
- 5/5
Everything good so far.
- 5/5
Great location. Nice breakfast in the morning. We had a big suite and it was pretty spacious. Friendly staff.
- 5/5
Me gusta mucho este lugar los 3 meces que pase en este hotel fue super bueno
- 5/5
Good
- 3/5
Awful smell, old, not clean
- 5/5
Good night stay
- 5/5
Love it!!!
- 4/5
The property was comfortable but is undergoing renovation. I booked here because I could walk to Texas Children’s Hospital
- 1/5
check-in experience was terrible. The young man at the front seem to have no clue what was going on. Had to wait at the counter five mill minutes while he texted on his phone. We were finally checking in. We were supposed to have a room with a tub and he did not know which ones they were once he gave us our key we went into the room. It only had a shower, went down to another room and they didn’t know if they had any tubs available and may not be able to have one I explained to him I had already paid for a tub. He finally found one and give us the key for those in the room, the remote control for the TV did not work , and as we just let down to take a rest after our trip housekeeping knocked on the door and disturbed us and said that they had this room ready for check out, and I totally just checked in not a real great experience will not be
- 5/5
Only reason for 4 stars on some items = they’re in renovation process on lobby (which will look great when finished). Room could use a renovation as it was “well loved”, but clean.
- 3/5
TV did not work on arrival. When house keeping cleaned our room they threw away all of our soaps and did not leave new ones and did not leave any towels. We had to go down and ask for some. Lighting in room was not great.
- 1/5
Unorganized.. hotel could be cleaner
- 2/5
I found mold in my room and I was double charged
- 5/5
Thanks I like everything on this hotel
- 1/5
Zero water pressure on 3rd floor. Impossible to take a shower.
- 5/5
This property is what your looking for if, your looking simple and clean. Staff was friendly. I would upgrade the breakfast area and food selection a bit.
- 5/5
Quiet
- 4/5
It was Nice
- 5/5
For one night stay, everything was good.
- 5/5
The hotel was clean and hotel staff was attentive and friendly. We have an issue with a locked bathroom door that was taken care of by maintenance. I certainly recommend this hotel.