Hilton Garden Inn Cedar Park Austin
About Hilton Garden Inn Cedar Park Austin
Located 14 miles from Dell Diamond, Hilton Garden Inn Cedar Park Austin offers 3-star accommodations in Austin and features a shared lounge, a restaurant and a bar. The property is around 17 miles from University of Texas at Austin, 17 miles from Texas Memorial Stadium and 17 miles from Moody Center. The hotel has an outdoor swimming pool and room service and free WiFi. At the hotel every room includes air conditioning and a TV. A business center is at guests' disposal at Hilton Garden Inn Cedar Park Austin. Staff at the accommodation are always available to provide information at the reception. Frank Erwin Center – University of Texas is 18 miles from Hilton Garden Inn Cedar Park Austin, while Capitol Building is 18 miles away. Austin-Bergstrom International Airport is 23 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
Guests generally appreciate the cleanliness, comfort, and convenience of the hotel, with friendly and helpful staff being a common highlight. However, some guests have issues with the quality of sleep due to noise or uncomfortable beds and pillows, and there are mixed reviews about the breakfast service.
- Clean and comfortable rooms
- Friendly and helpful staff
- Noise and sleep quality issues
- Mixed reviews about breakfast service
- 5/5
The staff was super nice and greeted us with enthusiasm. Nothing...everything was super clean.
- 5/5
Exceptional
- 5/5
Great stay. Overall fantastic place
- 5/5
Exceptional
- 5/5
Clean and quiet
- 5/5
Clean and quiet
- 5/5
Great stay clean rooms and nice staff
- 5/5
It was clean and nice.
- 4.5/5
Too far out from downtown.
- 4.5/5
Too far out from downtown.
- 4/5
Very good
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
all good, we did not have time to use the facilities but the room was spacious and clean which is what we were looking for and value most.
- 4/5
Room was quiet. Shower temperature was reasonable. Beds fine. Internet worked. Wife liked breakfast and coffee. Room available before check in time (great). Soaps in the bathroom and showers in dispensors. Love the smell of the shower soap. Ice machine was in a good location and worked well. No noise on 4th floor. Room Thermostat not sensitive enough. Temperature swings too large before kick in/turn off. AC noise not too bad, but not quiet. 1 of the outlets between the beds not work. Pillows are terrible (zero firmness).
- 4/5
Room was quiet. Shower temperature was reasonable. Beds fine. Internet worked. Wife liked breakfast and coffee. Room available before check in time (great). Soaps in the bathroom and showers in dispensors. Love the smell of the shower soap. Ice machine was in a good location and worked well. No noise on 4th floor. Room Thermostat not sensitive enough. Temperature swings too large before kick in/turn off. AC noise not too bad, but not quiet. 1 of the outlets between the beds not work. Pillows are terrible (zero firmness).
- 5/5
Exceptional
- 5/5
Good hotel. Had a great stay although just stayed 1 night
- 5/5
Great staff and clean room
- 5/5
no breakfast
- 1/5
In addition, the hotel advertises laundry facilities but has no quarters to provide for the machine.
- 5/5
The staff is overly professional and go out if their way to make me feel special!!! This stay was my granddaughter’s birthday and the desk girl brought put a box of gifts to choose from 🎁 this made my day !!! I do stay a few times a year at this location & might ask for a room with a bath 🛀 next visit 👍
- 5/5
Everything about the hotel was great
- 4.5/5
Super service at breakfast and at front desk, especially in mornings with a lovely young woman who is the epitome of hospitality. Thanks. Two things would make the stay a ten. Third party sites like Booking com list the property with free parking. If these amenities are incorrect, they need to be edited by the hotel chain, not 3rd party . If it is listed as free, however, this needs to be honored, or discounted by the 3rd party. We cancelled our car and convenience to save money, but lost a bit on time. Still, the train from Lakeline was great into downtown. We liked our first room on the quieter side of the hotel, but moved due to sheets not changed (or staff eating while changing
- 4.5/5
Super service at breakfast and at front desk, especially in mornings with a lovely young woman who is the epitome of hospitality. Thanks. Two things would make the stay a ten. Third party sites like Booking com list the property with free parking. If these amenities are incorrect, they need to be edited by the hotel chain, not 3rd party . If it is listed as free, however, this needs to be honored, or discounted by the 3rd party. We cancelled our car and convenience to save money, but lost a bit on time. Still, the train from Lakeline was great into downtown. We liked our first room on the quieter side of the hotel, but moved due to sheets not changed (or staff eating while changing ?) . A quick change of sheets by night staff would have been preferable.
- 5/5
The only negative from our perspective was that the breakfast options were kind of blah. The staff was all very nice, very professional at all times, and the hotel itself is very nice.
- 4.5/5
$10 parking fee like why ? If we were downtown okay but that’s crazy
- 4.5/5
$10 parking fee like why ? If we were downtown okay but that’s crazy
- 5/5
Very convenient and way better to get to all the places I visited.
- 5/5
Is just worth the money
- 4.5/5
Superb
- 3/5
The beds were comfortable and the room felt clean overall. The staff was kind and the breakfast was good. There are no luggage carts and the air conditioning unit made a loud annoying noise the entire night. We could not switch rooms because the hotel was booked but it was apparently a problem with several of the rooms.
- 3/5
Room was clean. There was a howling sound at the window that kept us awake. Didn’t use pool or the bar.
- 5/5
Clean, friendly staff No complaints
- 5/5
No complaints
- 3/5
Property needs an update. There is a $10.00 parking fee that was not listed in the price of the room. This wasn't covered parking or valet, just the parking lot. The cook was involved in an accident so there was no super meal available. This location needs some attention.
- 5/5
Staff was amazing, friendly knowledgeable. The pool was pristine and the room very comfortable.
- 0.5/5
Property was not the issue. I was looking forward staying at this place. Everything looked very nice and great. I didn’t like the attitude of front desk agent when I spoke to him over the phone. He didn’t even try to help us and he also showed he didn’t care either. Vs Booking.com. Representatives they went and above to assist me the best they could.
- 0.5/5
Property was not the issue. I was looking forward staying at this place. Everything looked very nice and great. I didn’t like the attitude of front desk agent when I spoke to him over the phone. He didn’t even try to help us and he also showed he didn’t care either. Vs Booking.com. Representatives they went and above to assist me the best they could.
- 5/5
Room is nice and clean. I appreciate it
- 5/5
Room is nice and clean. I appreciate it
- 5/5
Exceptional
- 2.5/5
Passable
- 5/5
Cleanliness and hospitality There was nothing to complain about
- 5/5
Great front desk lady. Had a great stay.
- 5/5
Great front desk lady. Had a great stay.
- 5/5
The staff were all very kind and easy to talk to. Checking in and such had no issues.
- 5/5
Very friendly staff
- 5/5
Very friendly staff
- 5/5
Neo and Brandon who worked the front desk was amazing! Great friendly service There was one guy who work the desk who was terrible and not friendly at all. I can’t remember his name
- 4/5
Compared to other hotels I stayed before in Austin for work, this hotel was cleaner, more equipped and even cheaper. The staff were also friendly and helpful. My room did not have a locker.
- 5/5
I did not stay here. I was in johnson city.
- 5/5
I did not stay here. I was in johnson city.
- 5/5
Staff was friendly and amazing. Facilities were in great condition, clean and everything was working well.
- 5/5
Staff was friendly and amazing. Facilities were in great condition, clean and everything was working well.
- 5/5
The room as clean and tge help extremely helpful.
- 5/5
The room as clean and tge help extremely helpful.
- 5/5
The room was clean, the staff was very helpful.
- 5/5
The room was clean, the staff was very helpful.
- 4/5
Yes
- 4/5
Yes
- 5/5
It was an awesome room. Clean ,big and nice decore. No comment.
- 2.5/5
When we checked out , there was a surprise parking fee. At check in and on the website there was never a mentioned of parking fees. In all the years that we've traveled and use the hotels never has there been a parking fee?
- 5/5
Excellent hotel!
- 5/5
Excellent hotel!
- 5/5
- 5/5
- 5/5
Room was amazing along with the bathroom essentials. Staf was friendly and accommodating.
- 5/5
Room was amazing along with the bathroom essentials. Staf was friendly and accommodating.
- 5/5
Great hotel. Outside of the nightly parking fee since it has a huge parking space, it was great.
- 5/5
Great hotel. Outside of the nightly parking fee since it has a huge parking space, it was great.
- 4/5
Room was good
- 4/5
Room was good
- 5/5
Cleanliness
- 5/5
Cleanliness
- 5/5
Great room, clean and spacious.
- 5/5
Great room, clean and spacious.
- 5/5
Clean room
- 5/5
Clean room
- 4.5/5
Spacious rooms and clean !
- 2/5
They tried me make me pay for parking when it eas
- 2/5
They tried me make me pay for parking when it eas
- 1/5
Listing had free breakfast and no mention of a parking fee
- 1/5
Listing had free breakfast and no mention of a parking fee
- 5/5
Clean room. Professional and nice staff! Smooth check in. We only stayed one night. Glad I picked this hotel!
- 5/5
Clean room. Professional and nice staff! Smooth check in. We only stayed one night. Glad I picked this hotel!
- 5/5
The room was very clean, the hotel itself was nice, the elevators and hallway had a terrible smell but overall a good visit....the garden grille was very good too!
- 5/5
The room was very clean, the hotel itself was nice, the elevators and hallway had a terrible smell but overall a good visit....the garden grille was very good too!
- 4/5
They met all our needs. They were clean and inviting
- 4/5
They met all our needs. They were clean and inviting
- 2/5
Staff appears to take items left in the room. I was not let into the room to recover items left behind on accident, and was told to call the next day. Upon calling, I was informed they had no record of them. Appears the cleaning staff is free to pilfer rather than ensure left items are returned.
- 2/5
Staff appears to take items left in the room. I was not let into the room to recover items left behind on accident, and was told to call the next day. Upon calling, I was informed they had no record of them. Appears the cleaning staff is free to pilfer rather than ensure left items are returned.
- 5/5
Staff
- 5/5
Staff
- 5/5
Our room was spotless and comfortable. The staff was very friendly! We will definitely staff there again when in the Cedar Park area.
- 5/5
Our room was spotless and comfortable. The staff was very friendly! We will definitely staff there again when in the Cedar Park area.
- 4/5
Didn't get a chance to have breakfast.staff was polite and air conditioning was great shower was so great..
- 4/5
Didn't get a chance to have breakfast.staff was polite and air conditioning was great shower was so great..
- 5/5
Loved everything
- 5/5
Excelente lugar para quedarse en familia y con las mascotas, el servicio del Staff fue muy eficiente y amables. Hasta clases de costura proveen, las clases son con costo adicional y tienen una agenda disponible.
- 5/5
Excelente lugar para quedarse en familia y con las mascotas, el servicio del Staff fue muy eficiente y amables. Hasta clases de costura proveen, las clases son con costo adicional y tienen una agenda disponible.
- 4.5/5
We have stayed at this Hilton Garden Inn a couple times and give it high marks for friendliness of the staff and really comfortable beds with excellent sheets, comforter, and pillows. I am pretty fussy about bedding and found it wonderful, including the pillow which was very soft. Also the shower towels were thicker than at similar hotels. Our only disappointment (and it was a small one) was that we purchased the hot breakfast buffet option but it didn't include freshly made eggs. The hot portion included a choice of prepared chafing dishes of scrambled eggs, sausage patties or turkey sausage links. There was no bacon or condiments like shredded cheese or salsa (this is Texas after all). There were biscuits and a gravy. My husband asked the cook if he could have easy over eggs and learned that would be an additional charge. Otherwise, the breakfast was good with several bread choices, fresh fruit, yoghurt, cereal, etc.
- 5/5
The hotel was clean and everyone was so friendly.
- 5/5
The hotel was clean and everyone was so friendly.
- 5/5
Really liked the attentiveness from everyone. Clean and beautiful hotel
- 5/5
Really liked the attentiveness from everyone. Clean and beautiful hotel
- 3/5
While the rooms are very clean, the bathrooms are very tiny. We also couldn’t figure out how to turn on certain lights or they just did not work. We wanted to have a soft light on for while we slept, but the only option was to leave the bathroom light on and shut the door. The property is beautiful and it was a bit high cost. We will probably stay at our older Hilton with free breakfast next time. This was closer to our event we were attending.
- 3/5
While the rooms are very clean, the bathrooms are very tiny. We also couldn’t figure out how to turn on certain lights or they just did not work. We wanted to have a soft light on for while we slept, but the only option was to leave the bathroom light on and shut the door. The property is beautiful and it was a bit high cost. We will probably stay at our older Hilton with free breakfast next time. This was closer to our event we were attending.
- 4/5
Bathroom was super nice. Door going to/from kept sticking which made it hard to open and harder to close. Pillows were flat. Bed was comfortable. Chair was as well. TV was nice size for the room and there were plenty of channels to choose from. I would stay here again.
- 4/5
Bathroom was super nice. Door going to/from kept sticking which made it hard to open and harder to close. Pillows were flat. Bed was comfortable. Chair was as well. TV was nice size for the room and there were plenty of channels to choose from. I would stay here again.
- 4.5/5
The pool, the staff was friendly and the room was spacious and clean
- 1.5/5
Convenience I'm not happy with my stay! Your plugs ? right next to the bed on both sides don't work. The TV remote does not work properly as it took us 20 clicks back and forth to get it to go to the guide. But more importantly! I reserved a room and paid for it yesterday just to get here and be told I didn't pay even though I showed the confirmation email that I paid $139 and some odd cents and the confirmation number. I was told that it's on booking.coms fault and that the confirmation # I have is different than what the hotel has. And the worst of all that I would have to WAIT! until yall could get Booking.com on the line and that I couldn't get into my room until then so we ended having to pay AGAIN! and I've still yet to hear from anyone! about where my money is or what happened!
- 1/5
We didnt spent much time in the room but we couldn't even use the toilet it had the worst smell. I took a shower and had to run out of there. I didnt know if they would blame us so i didnt say amuthing. But there even looked like there was poop on the wall by the toilet. It was so gross. And paying for parking after we paid over 100 for the stinky room did not sit right with me. We will not be back but i hope they get that fixed.
- 1/5
We didnt spent much time in the room but we couldn't even use the toilet it had the worst smell. I took a shower and had to run out of there. I didnt know if they would blame us so i didnt say amuthing. But there even looked like there was poop on the wall by the toilet. It was so gross. And paying for parking after we paid over 100 for the stinky room did not sit right with me. We will not be back but i hope they get that fixed.
- 4/5
Shopping and dining were not really within walking distance.
- 4/5
Shopping and dining were not really within walking distance.
- 5/5
Clean Rooms. Super quiet hotel
- 5/5
Clean Rooms. Super quiet hotel
- 4/5
Always clean, comfortable bed
- 4/5
Always clean, comfortable bed
- 5/5
Everything was very nice. The layout of the room & bathroom was perfect!
- 5/5
Everything was very nice. The layout of the room & bathroom was perfect!
- 4/5
Perfect
- 4/5
Perfect
- 4/5
Very nice hotel but should not charge for parking, cook need a few lessons on how to make scrambled eggs, no taste and very crusty, elevator smelled like a used diaper filled with Indian food. On the positive side, Neo, the young lady at check in was amazing, very friendly and accommodating, breakfast also could have used bacon instead of the same old things, every hotel should model their breakfast after Embassy suites
- 4/5
Very nice hotel but should not charge for parking, cook need a few lessons on how to make scrambled eggs, no taste and very crusty, elevator smelled like a used diaper filled with Indian food. On the positive side, Neo, the young lady at check in was amazing, very friendly and accommodating, breakfast also could have used bacon instead of the same old things, every hotel should model their breakfast after Embassy suites
- 5/5
Hotel is very nice definitely updated. Breakfast was very good. Bed was wonderful. Lots of pillows. We did have trouble with the air conditioning unit when we were there, but they sent a tech up in the morning who fixed it and then actually the hostess at the Front Desk, she came up that later that evening and had to reset everything and fixed it all in all it was a very good stay
- 5/5
Hotel is very nice definitely updated. Breakfast was very good. Bed was wonderful. Lots of pillows. We did have trouble with the air conditioning unit when we were there, but they sent a tech up in the morning who fixed it and then actually the hostess at the Front Desk, she came up that later that evening and had to reset everything and fixed it all in all it was a very good stay
- 5/5
amazinga and specious room
- 5/5
amazinga and specious room
- 5/5
We enjoyed it very much. Thank you.
- 5/5
We enjoyed it very much. Thank you.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Great
- 5/5
Great
- 4/5
Very clean, spacious, nice gym Dislikes: charge $10 per night for parking ? charge $13 for "continental breakfast" ? charge $50 deposit before checking in was under the assumption breakfast would be complimentary like most hotels....and a nightly parking fee?? that's a first time i've ever seen that.
- 4/5
Very clean, spacious, nice gym Dislikes: charge $10 per night for parking ? charge $13 for "continental breakfast" ? charge $50 deposit before checking in was under the assumption breakfast would be complimentary like most hotels....and a nightly parking fee?? that's a first time i've ever seen that.
- 5/5
I’ve never had a bad experience with Hilton Garden Inn. As always, this property was clean, safe, and cozy. I will definitely be booking again.
- 5/5
I’ve never had a bad experience with Hilton Garden Inn. As always, this property was clean, safe, and cozy. I will definitely be booking again.
- 5/5
Conveniently located
- 3/5
I was taking a shower, soaped up, put my hand on the shower door, and guess what, no door, I almost fell, i had forgotten that the shower was missing a door. Since Wednesday I tried to get a second key because my wife or I can take turns sleep in the room because my little girl was getting a procedure done at the children's hospital. But you card machine was oit of order. In my own humble opinion, my expectations were not met.
- 3/5
I was taking a shower, soaped up, put my hand on the shower door, and guess what, no door, I almost fell, i had forgotten that the shower was missing a door. Since Wednesday I tried to get a second key because my wife or I can take turns sleep in the room because my little girl was getting a procedure done at the children's hospital. But you card machine was oit of order. In my own humble opinion, my expectations were not met.
- 0.5/5
money was their only concern. Customer be damned attitude.
- 4/5
The pool guy decided to clean the pool during prime hours of the day whivh meant we had to wait. Elevators broke down while I was there too. I asked for a room away from the elevator and got a room right by the elevator. Room was nice and big, smelled and looked clean.
- 4/5
The pool guy decided to clean the pool during prime hours of the day whivh meant we had to wait. Elevators broke down while I was there too. I asked for a room away from the elevator and got a room right by the elevator. Room was nice and big, smelled and looked clean.
- 5/5
Great location and clean! The staff are very hospitable. Highly enjoyed our stay.
- 5/5
Great location and clean! The staff are very hospitable. Highly enjoyed our stay.
- 5/5
Great place to stay !
- 5/5
Great place to stay !
- 5/5
Good hotel, great front desk.
- 5/5
Good hotel, great front desk.
- 5/5
It was a fantastic stay. All the staff members were nice and accommodating and our room was clean, comfortable, and it felt just like a second home to us.
- 5/5
It was a fantastic stay. All the staff members were nice and accommodating and our room was clean, comfortable, and it felt just like a second home to us.
- 5/5
⭐️⭐️⭐️⭐️⭐️ We stayed at Club de Soleil in Las Vegas while scouting future rental or second-home properties and couldn’t have asked for a better place. The staff (especially Em) went above and beyond to make us comfortable. They noticed we were an older, retired couple and thoughtfully placed us in a ground-floor suite just steps from where we parked—so convenient! The one-bedroom suite was spacious and fully equipped with a kitchen, washer/dryer, and wonderfully cold A/C—perfect for the desert heat. It truly felt like a home away from home. When we had a small issue with the TV remote, maintenance was at our door within minutes. The front desk staff was friendly, professional, and kept check-in moving quickly. They even offered a shuttle to our room, though we had a rental car. Parking was free with a permit, which was another huge plus. While the guests above us were occasionally noisy, it was such a minor issue that it didn’t affect our overall experience.
- 5/5
Very clean and friendly staff!
- 5/5
Very clean and friendly staff!
- 5/5
Nice, clean property with friendly staff. The pool was great and very clean and relaxing. Only con.. the elevator smelled like fresh cut grass the whole time…which is not ideal for those who suffer from allergies. Overall rate 4/5!
- 5/5
Nice, clean property with friendly staff. The pool was great and very clean and relaxing. Only con.. the elevator smelled like fresh cut grass the whole time…which is not ideal for those who suffer from allergies. Overall rate 4/5!
- 4/5
Great staff
- 4/5
Great staff
- 5/5
AAA+ Hotel.
- 5/5
AAA+ Hotel.
- 5/5
Friendly staff. Very clean. Many store 5 min away from the hotel.
- 5/5
Friendly staff. Very clean. Many store 5 min away from the hotel.
- 5/5
Great experience
- 5/5
Great experience
- 5/5
I love the hotel i would to come back again and obviously i’ll always recommend it to stay
- 5/5
I love the hotel i would to come back again and obviously i’ll always recommend it to stay
- 5/5
Pleasant
- 5/5
Pleasant
- 5/5
Nnice
- 5/5
Nnice
- 3/5
Bathroom had a stinky hole in the floor that was really bad smell in the whole room. Probably wont stay again .
- 3/5
Bathroom had a stinky hole in the floor that was really bad smell in the whole room. Probably wont stay again .
- 4/5
This is a nice hotel. Breakfast is not complementary, so you do have to pay extra for breakfast. My wife and I were charged for breakfast for one of the days during our visit even though we did not have breakfast at the hotel. I noticed the charge during the checkout process. The desk attendant discussed the incorrect charge with the Manager when she arrived. The hotel later emailed me a receipt that showed that the charge had been removed. We enjoyed the stay and would stay there again. Recommended.
- 4/5
This is a nice hotel. Breakfast is not complementary, so you do have to pay extra for breakfast. My wife and I were charged for breakfast for one of the days during our visit even though we did not have breakfast at the hotel. I noticed the charge during the checkout process. The desk attendant discussed the incorrect charge with the Manager when she arrived. The hotel later emailed me a receipt that showed that the charge had been removed. We enjoyed the stay and would stay there again. Recommended.
- 5/5
Nice place in good location
- 5/5
Nice place in good location
- 5/5
Clean. Friendly staff.
- 5/5
Clean. Friendly staff.
- 4/5
Enjoyed my stay, clean. Loved the shower
- 4/5
Enjoyed my stay, clean. Loved the shower
- 5/5
clean room and friendly staffs.
- 5/5
clean room and friendly staffs.
- 5/5
O
- 5/5
O
- 3/5
Hallways were frigid. Bar closed before 9 pm on Saturday night. No hot water to speak of in shower.
- 3/5
Hallways were frigid. Bar closed before 9 pm on Saturday night. No hot water to speak of in shower.
- 5/5
Wonderful room and extraordinary clean! Would recommend to friends and family
- 5/5
Wonderful room and extraordinary clean! Would recommend to friends and family
- 4/5
The front desk lady Neo was friendly and willing to help 👍
- 4/5
The front desk lady Neo was friendly and willing to help 👍
- 5/5
Thank you!
- 5/5
Thank you!
- 5/5
Great hotel in the cedar Park neighborhood
- 5/5
Great hotel in the cedar Park neighborhood
- 5/5
Hotel was great. Staff was very polite and made sure our stay was perfect. Hotel restaurant was on point with their food. Rooms were very clean and we like that they had those hypoallergenic covers on the mattresses. Would definitely stay here again. Thank you Sandra for making sure our stay was on point.
- 5/5
Hotel was great. Staff was very polite and made sure our stay was perfect. Hotel restaurant was on point with their food. Rooms were very clean and we like that they had those hypoallergenic covers on the mattresses. Would definitely stay here again. Thank you Sandra for making sure our stay was on point.
- 5/5
Great place
- 5/5
Great place
- 5/5
Front desk was really helpful
- 5/5
Front desk was really helpful
- 2/5
The service was great. Check in was very easy. Our room smelled funny and the bed's mattress was very uncomfortable. The air conditioning unit was extremely loud. Very disturbing. The room and bathroom was clean. From the advertisement of the hotel and the entertainment advertised it didn't match. I thought we would be able to walk from the hotel to entertainment and food near by but that was not the case.
- 2/5
The service was great. Check in was very easy. Our room smelled funny and the bed's mattress was very uncomfortable. The air conditioning unit was extremely loud. Very disturbing. The room and bathroom was clean. From the advertisement of the hotel and the entertainment advertised it didn't match. I thought we would be able to walk from the hotel to entertainment and food near by but that was not the case.
- 5/5
The room was promised with a view but no view but good customer service.
- 5/5
The room was promised with a view but no view but good customer service.
- 5/5
Easy access, nice large quiet room, very friendly staff
- 5/5
Easy access, nice large quiet room, very friendly staff
- 5/5
Loved my room
- 5/5
Loved my room
- 5/5
Very clean and great customer service by the front desk!
- 5/5
Very clean and great customer service by the front desk!
- 5/5
New property, clean and spacious
- 5/5
New property, clean and spacious
- 5/5
Perfect for what we were looking for.
- 5/5
Perfect for what we were looking for.
- 5/5
Triple "A" Staff and Facilities
- 5/5
Triple "A" Staff and Facilities
- 4/5
The night shift manager was great
- 4/5
The night shift manager was great
- 5/5
Staff was great. Only negative is that bar and dinning area were not open when we were there.
- 5/5
Staff was great. Only negative is that bar and dinning area were not open when we were there.
- 5/5
Staff was very friendly and made my wife and i feel at home. I loved how they lock the lobby doors at 10pm i believe to limit just anyone from walking in.
- 5/5
Staff was very friendly and made my wife and i feel at home. I loved how they lock the lobby doors at 10pm i believe to limit just anyone from walking in.
- 5/5
Enjoyable
- 5/5
Enjoyable
- 5/5
Check in was super quick and easy. The ladies working the front desk in the afternoon and evening were very welcoming, friendly, and helpful. The room was clean, quiet, and bedding was very comfortable. Great location and a short distance from great food and fun options. Will stay here again when in from out of town.
- 5/5
everything was in perfect conditions
- 5/5
Hilton Garden Inn was clean and quiet!!!
- 5/5
New facility & in beautiful shape. Friendly staff
- 5/5
Very nice and helpful personnel. Wanted to make your stay a great experience. Room was exactly what I requested
- 5/5
Very clean !!
- 5/5
Clean and roomy
- 5/5
Quick check in. Very friendly and helpful front desk staff.
- 2/5
Hotel was very loud. Bed was super hard, and pillows were flat. There were no curtains in the room, and the TV kept turning on welcoming Hilton members that weren't me.
- 5/5
Nice hotel. Would stay again.
- 5/5
My event and super convenient .
- 5/5
I liked how the area was safe and walkable
- 5/5
Beautiful and so pleasant. Slept wonderfully!
- 5/5
Location was close to where we needed and work out gym was nice and staff are super friendly and helpful
- 5/5
All in all, a high quality, well kept, and very beautiful hotel experience. The staff is friendly and knowledgeable, and the amenities are well thought out. Definitely would recommend!
- 5/5
A
- 4/5
Like it
- 2/5
The first room checked in had a very strong musty odor similar to smell of mold/mildew. We had to ask for a room change. They were able to switch us to a different room but the odor was unfortunately still present. We couldn’t wait until next morning to check out and get some nice fresh air. We would not stay here again.
- 5/5
Clean place
- 5/5
Place was great!
- 3/5
Property was nice and clean, a little out of the way but convenient since I needed to be in Cedar Park. The only complaints were that the TV was not working and it took about 25 minutes for someone to come and turn it on and then once it was on the volume was set to super LOW that I could not hear it at all so it defeats the purspose of having a television in the room. Also, the fan in the bathroom does not turn of, ever, and so it was super noisy which in addition would not let me hear the television. Last complaint there were no stirrers to the stir the coffee left there. Otherwise, staff was nice, hotel was clean and bed was super comfortable.
- 4/5
The property was clean and located in safe and convenient place. The front desk service however falls below the expectation for a Hilton property in my new.
- 4/5
Nice hotel just wish there were more options in walking distance.
- 5/5
Staff was very friendly and place was very clean and quiet and comfortable. Room was great!
- 4/5
The individual that checked me in can work on being a little more personable. The room itself was clean, smelled fresh and extremely comfortable.
- 5/5
great place to stay
- 5/5
The room had plenty of space for activities
- 5/5
Good beds, liked bathroom set up, staff helpful with non working TV.
- 5/5
Only negative thing to say, the pillows were uncomfortable.
- 3/5
I checked out at 1030pm and drove back to San Antonio, just to avoid another night on that mattress. Take from that what you will.
- 5/5
Only needed one night, but the amenities were everything we needed...a comfy bed, dark room and quiet. The keyless check-in and room access were great. The App worked well. Didn't need to talk to anyone during my stay. I highly recommend and will definitely be back if I'm ever in the area again.
- 5/5
Beautiful, spacious and to me, it was at the top!!
- 5/5
Great area near a lot of shopping and entertainment. Also near major highways to get around town. Katie was the absolute best!!
- 5/5
We normally stay at the suites next door and I have to say compared to that, garden inn was a bit of a let down. For starters, no breakfast or coffee included. Rooms are obviously smaller. Walls are definitely thinner!! Overall not tooooo bad but will probably not be making this my first choice. Staff was very pleasant and helpful though so kudos to them
- 4/5
Beds weren’t the most comfortable, especially the pillows, and could hear other guests and their doors opening and closing for a good chunk of the night. Did not sleep well. Also had to purchase I ibuprofen at front desk. $4.25 for 2 doses. At that price I should have gotten a full travel container, what an ripoff. Everything else was great.
- 5/5
The receptionist was nice and greeted us with a smile as soon as we got in. The room was very clean and spacious.
- 4/5
Thank you.
- 5/5
Safe nice location,
- 3/5
Air conditioning did not work properly during the the night. No housekeeping. Not all usb’s work in the room.
- 5/5
I like everything
- 1/5
THE INTERNET WENT OUT SO WE COULD NOT WATCH ANY TV OR CABLE PERIOD!!!!THE OUTSIDE TV AND FIRE PLACE DID NOT WORK AS WELL!!!!!VERY UPSET BECAUSE THIS IS THE FIRST MOTEL WE STAYED AT THAT DID NOT HAVE NO INTERNET AND COULD NOT WATCH ANY TV BECAUSE THE CABLE WENT OUT!!!
- 5/5
Would have appreciated housekeeping to come in. No clean towels replaced etc
- 3/5
Checked in at 10:30 at night with a LOUD party going on all throughout the lobby. We asked for a room as far away from that as possible which they gave us. Problem is we walked into that room to find someone already sleeping in the bed! Embarrassing for all and completely unacceptable. They gave us a new room and comped our breakfast, but it wasn’t worth it. Overall a decent hotel but our particular experience was poor.
- 3/5
The hotel in new and convenient. The rooms and beds are fine. Breakfast is good. However, beware that you likely won't be able to sleep. The window mounted air conditioners are impossibly loud - it's like an airplane taking off - running all night. It's pretty much impossible to sleep. The staff is not very friendly - not rude, just short. Rooms are not cleaned and you won't get clean towels.