Hyatt Place Austin The Domain Area
About Hyatt Place Austin The Domain Area
Offering an outdoor pool and a fitness center, Hyatt Place Austin Arboretum is located in Austin. Free WiFi access is available throughout the property. A flat-screen TV, sofa and work desk are available in each room. A terrace is also featured. A 24-hour front desk is offered at Hyatt Place Austin Arboretum. Meeting facilities are also available on site.The property offers free parking. The hotel is 5.8 mi from University of Texas at Austin, 7 mi from Darrell K Royal Texas Memorial Stadium - University of Texas and 7 mi from University of Austin. Austin-Bergstrom International Airport is 13 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the cleanliness, comfort, and spaciousness of the rooms, as well as the friendly and helpful staff. However, there are recurring issues with the shower, construction noise, and breakfast not always meeting expectations.
- Clean, comfortable, and spacious rooms
- Friendly and helpful staff
- Issues with shower and bathroom facilities
- Construction noise and inconvenience
- Breakfast quality and availability
- 5/5
Great staff and very helpful.
- 5/5
Clorox smell
- 5/5
😊
- 4.5/5
Workers were extremely nice. Breakfast was okay.
- 5/5
They say was amazing, room was clean and it was the perfect location for everything we wanted to do.
- 5/5
A good hotel, very good customer service, clean and tastefully renovated
- 3.5/5
Good
- 5/5
The pool was very clean too. I would go back!
- 5/5
Exceptional
- 5/5
Breakfast was great and the staff was friendly and helpful
- 4/5
Fresh look Lobby is too congested
- 4/5
Lobby is too congested
- 5/5
We enjoyed the room layout, incredible hospitality, and central location.
- 5/5
Our stay was great. The room was clean as well as the hotel. My only complaint is the water pressure is not so good when taking a shower. The breakfast was also good with several great choices. I would definitely stay again at this hotel.
- 5/5
Great place to stay
- 5/5
Easy check in and checkout process. Love the dining area it elevates the experience. We were greeted by staff with smiling faces.
- 5/5
Great breakfast, clean rooms, a real restaurant.
- 5/5
great breakfast and the staff was super friendly!! rooms were clean as well!
- 3/5
Fridge was not cold at all.
- 5/5
Breakfast menu was very adequate for a quick start. Something for everyone. Our party of 8 were all able to enjoy something that gave us a headstart for our days. We will be staying here when we return in June.
- 4/5
Second time I’ve stayed here. Good location to get where I needed to go. The room was clean and comfortable. Breakfast is what I expected. It’s like other hotels that offer a free breakfast.
- 5/5
Every thing was good from checking inn to checking out.staff very friendly and motel was very clean and a great location to where we needed to go it was our 2nd time there and everything was great we definitely will stay there again
- 5/5
Every thing was good from checking inn to checking out.staff very friendly and motel was very clean and a great location to where we needed to go it was our 2nd time there and everything was great we definitely will stay there again
- 4.5/5
Superb
- 5/5
The breakfast was great, so was the view from our room and the staff was able to get us a crib for our baby and that was so helpful! The mini fridge could have been colder.
- 4.5/5
Overall clean, well kept, comfortable, conveniently located, and good breakfast. No larger trash bins for disposal of trash.
- 4.5/5
Overall clean, well kept, comfortable, conveniently located, and good breakfast. No larger trash bins for disposal of trash.
- 5/5
The breakfast was great, so was the view from our room and the staff was able to get us a crib for our baby and that was so helpful! The mini fridge could have been colder.
- 5/5
Great hotel, very clean and comfortable. Would recommend.
- 5/5
Great hotel, very clean and comfortable. Would recommend.
- 5/5
Room was very comfortable, lots of pillows and couch was pretty comfy for lounging in the king suite. Staff was friendly and engaged. Breakfast is good, with fresh fruit and yogurt. Standard fare of eggs, sausages and a waffle station. Clean and well tended
- 5/5
Staff was super friendly throughout my stay here. Location is also nice. Would definitely stay here again
- 2/5
I had booked a room with King Bed but I got a Queen bed. Didn’t like the sink in the middle of the room. No privacy. No cutlery available at breakfast. We will not return
- 5/5
The breakfast was excellent and always fresh
- 5/5
All perfect Thank you
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Bed was good. Nice bathroom/shower. The sofa was awful. Saggy and worn out. I wouldn't have paid for a suite if there wasn't going to be a confortable sitting area. For that price, it should have been better.
- 4/5
Bed was good. Nice bathroom/shower. The sofa was awful. Saggy and worn out. I wouldn't have paid for a suite if there wasn't going to be a confortable sitting area. For that price, it should have been better.
- 5/5
Very clean with great staff.
- 5/5
Great location
- 4/5
Dave and Busters was fun for the teenagers
- 5/5
Great customer service and cleanliness Quiet
- 5/5
Quiet
- 5/5
Great hotel, very clean and comfortable. Would recommend.
- 5/5
Great hotel, very clean and comfortable. Would recommend.
- 3/5
It was just a standard hotel. A little outdated
- 3/5
It was just a standard hotel. A little outdated
- 5/5
Great breakfast, clean, comfy beds
- 5/5
Great breakfast, clean, comfy beds
- 5/5
Clean room, friendly staff. I traveled alone with my 2 girls,and I felt safe here.
- 5/5
Clean room, friendly staff. I traveled alone with my 2 girls,and I felt safe here.
- 4/5
Courteous staff, clean room, good air conditioning, nice bed
- 4/5
Courteous staff, clean room, good air conditioning, nice bed
- 2/5
Disappointing
- 5/5
great hotel, location and amenities
- 5/5
great hotel, location and amenities
- 5/5
Nice room, comfy bed
- 5/5
Nice room, comfy bed
- 5/5
The managers are very friendly, putting away dirty plates and utensils and greeting the guests. The front desk staffs may not be as friendly. I link check in and out is very convenient. Breakfast is great and delicious, lots of options. They kept breakfast going on race day so runners (which are most of the guests) can return and eat a hot meal. That itself is the best experience. They did that in the past too. Front lobby has been recently renovated
- 5/5
The managers are very friendly, putting away dirty plates and utensils and greeting the guests. The front desk staffs may not be as friendly. I link check in and out is very convenient. Breakfast is great and delicious, lots of options. They kept breakfast going on race day so runners (which are most of the guests) can return and eat a hot meal. That itself is the best experience. They did that in the past too. Front lobby has been recently renovated
- 5/5
It was clean, very polite employees, easy check in and check out process. The employees at the front desk are standing all shift. I think they should at least have a stool to sit down and welcome guests in as the hotel is under renovations.
- 4/5
Clean and well-lit property. Staff (overnight) could have been friendlier...
- 4/5
Clean and well-lit property. Staff (overnight) could have been friendlier...
- 4/5
easy parking, adequate breakfast
- 4/5
easy parking, adequate breakfast
- 5/5
Nice location for us although the area outside of this property is run down. I didn’t realize there was a very nice shopping center a few blocks behind this property in lll until I took a walk and happened upon it.
- 5/5
Nice location for us although the area outside of this property is run down. I didn’t realize there was a very nice shopping center a few blocks behind this property in lll until I took a walk and happened upon it.
- 4/5
Nice place for the price
- 4/5
Nice place for the price
- 3/5
Including in the breakfast was cooked to order. Im a hyatt honor member, my eggs or pancakes ect are cooked to order when I stay at the Hyatt and that was what I was expecting. Instead mini buffet. Also the apple juice and OJ tasted like water.
- 3/5
Including in the breakfast was cooked to order. Im a hyatt honor member, my eggs or pancakes ect are cooked to order when I stay at the Hyatt and that was what I was expecting. Instead mini buffet. Also the apple juice and OJ tasted like water.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Room was clean and comfortable and the staff was great.
- 5/5
Room was clean and comfortable and the staff was great.
- 5/5
Room was clean and comfortable. Breakfast was good. Repeat customers.
- 5/5
Room was clean and comfortable. Breakfast was good. Repeat customers.
- 5/5
I loved the towels! They were so soft and fluffy!
- 5/5
I loved the towels! They were so soft and fluffy!
- 5/5
Great hotel
- 5/5
Great hotel
- 5/5
Great choice to stay .staff was very friendly and quick to accommodate Us .rooms are clean and spacious and breakfast options were great with many options. I will definitely stay at this place again.
- 5/5
Great choice to stay .staff was very friendly and quick to accommodate Us .rooms are clean and spacious and breakfast options were great with many options. I will definitely stay at this place again.
- 5/5
It was great except for the bathroom location. Wish it was at the opposite end of the room rather than in the sleeping area.
- 5/5
It was great except for the bathroom location. Wish it was at the opposite end of the room rather than in the sleeping area.
- 4.5/5
The elevator is very slow The hotel is exactly what we needed, nothing more. I would have loved somewhere, even a bench, outside to sit on while I had my morning coffee.
- 5/5
I was very pleased with my stay at this Hyatt place in every regard.
- 5/5
I was very pleased with my stay at this Hyatt place in every regard.
- 4/5
Breakfast menu was great and our room looked recently renovated. We had a good, restful stay
- 4/5
Breakfast menu was great and our room looked recently renovated. We had a good, restful stay
- 5/5
Clean room, walk ability to the river walk and the Alamo. The room we had a walk in shower but the shower curtain was about 4-6 inches to short so water from the shower flowed onto the floor. Receptionist at the front desk was awesome and employees were nice.
- 5/5
Clean room, walk ability to the river walk and the Alamo. The room we had a walk in shower but the shower curtain was about 4-6 inches to short so water from the shower flowed onto the floor. Receptionist at the front desk was awesome and employees were nice.
- 5/5
Excellent experience with 5 stars
- 5/5
Excellent experience with 5 stars
- 4/5
It was a great stay the only problem was the bed it was horrible. Stayed in room309 it was bad.
- 4/5
It was a great stay the only problem was the bed it was horrible. Stayed in room309 it was bad.
- 4/5
Great location, we were able to easily travel all over the Austin area. Staff at front desk were friendly and very welcoming. Breakfast options were very satisfying. Coffee nice and strong.
- 4/5
Great location, we were able to easily travel all over the Austin area. Staff at front desk were friendly and very welcoming. Breakfast options were very satisfying. Coffee nice and strong.
- 5/5
Every single staff member was extremely friendly and helpful. Hotel was very clean and safe. Wide variety of breakfast options and the pool area was great also. Overall, a great experience and will definitely stay here again if in the Austin area!
- 5/5
Every single staff member was extremely friendly and helpful. Hotel was very clean and safe. Wide variety of breakfast options and the pool area was great also. Overall, a great experience and will definitely stay here again if in the Austin area!
- 3.5/5
location air conditioner was very loud and right next to the bed.
- 5/5
Staff are very friendly and helpful
- 5/5
Staff are very friendly and helpful
- 5/5
Big and clean room
- 5/5
Big and clean room
- 5/5
Large suite that is roomy and the A/C is awesome! The hotel was under rennovation in the lobby when we were there, but the staff worked around it nicely. Would recommend.
- 5/5
Large suite that is roomy and the A/C is awesome! The hotel was under rennovation in the lobby when we were there, but the staff worked around it nicely. Would recommend.
- 3/5
Food was awful
- 3/5
Food was awful
- 4/5
Good, wish bathroom was bigger though
- 4/5
Good, wish bathroom was bigger though
- 1/5
Construction was occurring throughout our stay there. The construction started at 7 AM. This woke us up way earlier than we wanted to. We asked for a refund and they said they were going to contact Expedia to refund one room that we asked for our money to be returned to us. We do not believe that it was acceptable to start construction before 8 AM.
- 1/5
Construction was occurring throughout our stay there. The construction started at 7 AM. This woke us up way earlier than we wanted to. We asked for a refund and they said they were going to contact Expedia to refund one room that we asked for our money to be returned to us. We do not believe that it was acceptable to start construction before 8 AM.
- 3/5
Poor breakfast, bad mattresses conditions
- 3/5
Poor breakfast, bad mattresses conditions
- 5/5
It was good.
- 5/5
It was good.
- 5/5
It was a good experience all around. Excellent hot breakfast, friendly and professional staff, clean and comfortable accommodations.
- 5/5
It was a good experience all around. Excellent hot breakfast, friendly and professional staff, clean and comfortable accommodations.
- 2.5/5
Couldn't use front entrance due to lobby renovation (didn't know until we arrived). Had to park in back with some overhead lights out...very dark and probably not safe. Got an extra unexplained $5 charge on my card.
- 2/5
Upon arrival was the first notice that they were under remodeling construction. I was traveling alone and had to enter from the rear side of the building. It was not well lit at night and just seemed so unsafe. Check in was a pain and it was a makeshift reception area that was very confined. The breakfast wasn’t anything special, an available makeshift conference room was being utilized as the dining area. The construction was noisy, elevators were slow, the ice machine on my floor didn’t even work. Due to a flight change I asked for a late check out and was charged additional funds for one extra hour. Overall I was very disappointed. I’m not sure if things will change once the remodeling has been completed, but my visit left much to be desired. Would not recommend.
- 2/5
Upon arrival was the first notice that they were under remodeling construction. I was traveling alone and had to enter from the rear side of the building. It was not well lit at night and just seemed so unsafe. Check in was a pain and it was a makeshift reception area that was very confined. The breakfast wasn’t anything special, an available makeshift conference room was being utilized as the dining area. The construction was noisy, elevators were slow, the ice machine on my floor didn’t even work. Due to a flight change I asked for a late check out and was charged additional funds for one extra hour. Overall I was very disappointed. I’m not sure if things will change once the remodeling has been completed, but my visit left much to be desired. Would not recommend.
- 5/5
I stay here frequently for BOD meetings at Dave and Busters. The property is just across the street so it is very convenient.
- 5/5
I stay here frequently for BOD meetings at Dave and Busters. The property is just across the street so it is very convenient.
- 5/5
Everything
- 5/5
Everything
- 2/5
This place is under construction so hopefully will improve. But as its stands today, it is not great and I would not recommend staying here. The hotel, including the rooms, are dated. The coffee maker in the room leaked and there are not many amenities beyond the mini fridge. They don’t even provide one single complimentary water. I couldn’t get the TV to cast so you’re stuck with the standard TV. And the breakfast is awful, sparse healthy options. Instant oatmeal, all with sugar. Even the yogurt options all have loaded sugar, no plain yogurt. Also gross runny eggs, cheap coffee, and sugar cereals. Gross! And the elevator is insanely slow. I recommend staying at a newer hotel down the road.
- 2/5
This place is under construction so hopefully will improve. But as its stands today, it is not great and I would not recommend staying here. The hotel, including the rooms, are dated. The coffee maker in the room leaked and there are not many amenities beyond the mini fridge. They don’t even provide one single complimentary water. I couldn’t get the TV to cast so you’re stuck with the standard TV. And the breakfast is awful, sparse healthy options. Instant oatmeal, all with sugar. Even the yogurt options all have loaded sugar, no plain yogurt. Also gross runny eggs, cheap coffee, and sugar cereals. Gross! And the elevator is insanely slow. I recommend staying at a newer hotel down the road.
- 5/5
Great staff.
- 5/5
Great staff.
- 4/5
Lobby is being renovated, making the property cramped and unsightly. Parking is difficult. The usual upscale amenities are not available. Room was clean and comfortable.
- 4/5
Lobby is being renovated, making the property cramped and unsightly. Parking is difficult. The usual upscale amenities are not available. Room was clean and comfortable.
- 1/5
Place was under construction pool was closed
- 1/5
Place was under construction pool was closed
- 5/5
For the cost this hotel was way better than a more expensive hotel. The room was absolutely perfect
- 5/5
For the cost this hotel was way better than a more expensive hotel. The room was absolutely perfect
- 5/5
Good customer service
- 5/5
Good customer service
- 5/5
Everyone at the property was nice, friendly, accommodating and open. I liked the breakfast options as well. We will definitely stay there again!
- 5/5
Everyone at the property was nice, friendly, accommodating and open. I liked the breakfast options as well. We will definitely stay there again!
- 5/5
All Good
- 5/5
Excelent
- 5/5
Excelent
- 5/5
Modern facility and affordable.
- 5/5
Modern facility and affordable.
- 4/5
The room layout and location were great Our room wasn’t cleaned one day, we had occasional super tiny ants (around 1mm), and the front desk staff was often missing or apathetic.
- 4/5
My son loved the breakfast
- 4/5
My son loved the breakfast
- 3.5/5
Room is spacious. Like it had refrigerator. big open seating area with big screen TV. Breakfast had more choices than expected Observed 2 staff at desk rolling their eyes when another guest asked a question. At a later point asked another front desk person a question and less than helpful. Bathroom area is terrible. No a/c vent so room is hot. After showering moisture running down door. Standing in tub is precarious as curvature in bottom of tub does not give a flat surface.
- 4/5
We had a nice stay.
- 4/5
We had a nice stay.
- 5/5
I was beyond pleasantly surprised at how nice my room was for such a reasonable price. Highly recommend!
- 5/5
I was beyond pleasantly surprised at how nice my room was for such a reasonable price. Highly recommend!
- 4/5
room is very clean!!
- 4/5
room is very clean!!
- 4/5
Good hotel, great breakfast and conveniently located.
- 4/5
Good hotel, great breakfast and conveniently located.
- 5/5
Free breakfast. Close to Mopac Expressway, which is super convenient. One thing to aware, there is no microwave oven in room
- 5/5
Free breakfast. Close to Mopac Expressway, which is super convenient. One thing to aware, there is no microwave oven in room
- 5/5
Very quiet and convenient for everything around.
- 5/5
Very quiet and convenient for everything around.
- 4/5
Love it
- 4/5
Love it
- 5/5
Easy and great!
- 5/5
Easy and great!
- 5/5
Clean
- 5/5
Great staff, awesome breakfast options, huge parking lot, close to various highways, would definitely use them again for lodging
- 5/5
Great staff, awesome breakfast options, huge parking lot, close to various highways, would definitely use them again for lodging
- 5/5
Excellent, everything very comfortable
- 5/5
Highly recommended
- 5/5
Highly recommended
- 5/5
Everything was very nice. Rooms were very comfortable, and very clean. The sower was great.
- 5/5
Everything was very nice. Rooms were very comfortable, and very clean. The sower was great.
- 5/5
- 5/5
- 4/5
The hotel was clean and in a great location. I would suggest a couple more ice machines.The room was great. Everything worked and we had no complaints.
- 4/5
The hotel was clean and in a great location. I would suggest a couple more ice machines.The room was great. Everything worked and we had no complaints.
- 4.5/5
Everything was wonderful except not having a microwave.
- 4/5
Very quiet place
- 4/5
Very quiet place
- 5/5
very nice, clean! a nice commute to downtown and other austin hotspots from here.
- 5/5
very nice, clean! a nice commute to downtown and other austin hotspots from here.
- 3/5
We used my husband's credit card, but logged into Expedia under my name. But that also, wasn't good enough during check in because of the difference in names, I had to dig through my phone to find the email confirmation. Hello - just makes no sense, that my husband checks in, using our names - to have to go through all of this nonsense. We have done this so many times that it was just an inconvenience. We do not have a common last name to begin with... just frustrating.
- 3/5
We used my husband's credit card, but logged into Expedia under my name. But that also, wasn't good enough during check in because of the difference in names, I had to dig through my phone to find the email confirmation. Hello - just makes no sense, that my husband checks in, using our names - to have to go through all of this nonsense. We have done this so many times that it was just an inconvenience. We do not have a common last name to begin with... just frustrating.
- 5/5
Very nice big room. Comfortable bed and very good breakfast buffet. Nicest hotel on our trip.
- 5/5
Very nice big room. Comfortable bed and very good breakfast buffet. Nicest hotel on our trip.
- 5/5
Two things I would improve, water heater for the pool, it was so cold!! But we still enjoyed it, I would love it if it was warmer. Second, waffle maker at breakfast
- 5/5
Two things I would improve, water heater for the pool, it was so cold!! But we still enjoyed it, I would love it if it was warmer. Second, waffle maker at breakfast
- 5/5
Clean, comfortable, friendly staff, wonderfully creative continental breakfast. We couldn't have asked for a more perfect stay!
- 5/5
Clean, comfortable, friendly staff, wonderfully creative continental breakfast. We couldn't have asked for a more perfect stay!
- 5/5
Very clean. Staff very helpful and friendly
- 5/5
Front desk was very nice and helpful. Answered any questions we had. I do wish there was more parking available but overall the room and everything this property had to offer was great.
- 5/5
Front desk was very nice and helpful. Answered any questions we had. I do wish there was more parking available but overall the room and everything this property had to offer was great.
- 5/5
noises in the room 120
- 5/5
noises in the room 120
- 5/5
Super clean. Friendly staffs.
- 5/5
Super clean. Friendly staffs.
- 4/5
Price and TV wouldn't work on the 2nd night and pet friendly
- 5/5
Clean, quiet, spacious room, conveniently located for us. We will definitely return.
- 5/5
Clean, quiet, spacious room, conveniently located for us. We will definitely return.
- 5/5
My stay was awesome, the staff was fantastic and friendly. 10 out 10
- 5/5
My stay was awesome, the staff was fantastic and friendly. 10 out 10
- 5/5
The entire staff that we came into contact with was friendly. The Hospitality Manger (sorry, didn't get his name) greeted everyone every morning in the breakfast area and, when it was busy, helped people find places to sit. He was constantly cleaning and making sure everyone had what they needed. Jade was also very sweet. I enjoyed visiting with her. She is just a very friendly person. Just a note, the water can get VERY hot!
- 5/5
The entire staff that we came into contact with was friendly. The Hospitality Manger (sorry, didn't get his name) greeted everyone every morning in the breakfast area and, when it was busy, helped people find places to sit. He was constantly cleaning and making sure everyone had what they needed. Jade was also very sweet. I enjoyed visiting with her. She is just a very friendly person. Just a note, the water can get VERY hot!
- 5/5
Staff was wonderful
- 5/5
Staff was wonderful
- 4/5
Abnormal sound, intermittent, coming from toilet in room 103.
- 4/5
Abnormal sound, intermittent, coming from toilet in room 103.
- 4/5
Sports teams were staying at the same time and occasionally it was noisy.
- 5/5
It was a convenient location and the breakfast was actually good.
- 5/5
It was a convenient location and the breakfast was actually good.
- 4/5
We didn’t stay for a long time, but it was a good hotel for the price. Everything in the room was clean and neat and they offered free breakfast.
- 4/5
We didn’t stay for a long time, but it was a good hotel for the price. Everything in the room was clean and neat and they offered free breakfast.
- 5/5
Very friendly and helpful staff. Big clean room, quiet neighborhood
- 5/5
Very friendly and helpful staff. Big clean room, quiet neighborhood
- 3/5
Bed was not supportive woke up each day with back pain.
- 3/5
Bed was not supportive woke up each day with back pain.
- 5/5
Very quick response from front desk staff, when needed. Many breakfast options. The barista makes great coffee.
- 5/5
Very quick response from front desk staff, when needed. Many breakfast options. The barista makes great coffee.
- 3/5
The staff was pleasant, room was fine. Kind of a no frills hotel in a good location. However, it was noisy (both inside and out).
- 3/5
The staff was pleasant, room was fine. Kind of a no frills hotel in a good location. However, it was noisy (both inside and out).
- 5/5
Very nice and clean. Breakfast was great! I traveled with a dog so that was my only issue the small dog area for her to go. Other than that a great stay and recommend. Close to everything.
- 5/5
Very nice and clean. Breakfast was great! I traveled with a dog so that was my only issue the small dog area for her to go. Other than that a great stay and recommend. Close to everything.
- 3/5
Decent hotel. Quiet and clean. Needs an upgrade though
- 3/5
Decent hotel. Quiet and clean. Needs an upgrade though
- 5/5
It was one of the best hotels we stayed at, it was very clean, quiet, breakfast was delicious, staff was friendly. I would recommend this hotel for sure
- 5/5
It was one of the best hotels we stayed at, it was very clean, quiet, breakfast was delicious, staff was friendly. I would recommend this hotel for sure
- 5/5
Reception was very sweet and friendly
- 5/5
This was a fantastic stay, staff veey helpful, room was awesome
- 5/5
Room was clean, modern. Good breakfast.
- 5/5
It's only 12 minutes driving from the Domain.
- 5/5
Amazing service, cleanliness and customer service. Great Breakfast. One of the best experiences in a pass-through hotel stay. Give the manager, and support staff a raise.
- 2/5
The room did not have a remote for television. You have to log on through your phone and I kept receiving an error message. This was extremely disappointing
- 4/5
Good stay, nice room, comfy bed and clean
- 4/5
Let me start by saying that we will definitely stay at this hotel again if we find ourselves back in Austin. The things that we really liked about it were location which was central to all the places we wanted to visit. We also liked how clean the facility was and also the layout and the size of our room was wonderful. Having said all of that, there are opportunities for them to improve a few things for the next visit. Our shower had an extremely limited range of water temperatures which seemed odd to me. There was no ability to make the water cooler so if you had small children you would not be able to shower them in our shower which was room 411. The pool was very nice but I felt so sorry for the maintenance guy because whoever designed the hotel planted deciduous trees around the pool which meant there was a constant flow of dead leaves and things off of the trees, making it impossible for maintenance to keep the pool clean 24 hours a day. I do not see that as a failing of maintenance but rather a failing of the architect who planned the facility. According to the maintenance man, that is all governed by the arboretum and so the facility has no ability to cut the trees back or down. We did not use the free breakfast opportunity but it looked delicious. The only last thing is that the king size bed we had was a little saggy in the middle which forced me to sleep on the edge to be comfortable, but it wasn't bothersome enough to request a different room. Stay here!
- 4/5
Great
- 4/5
It was a nice stay the showers just need updating as myself and my friend both slipped in the shower. Other than that it was a good stay.
- 5/5
It was nice
- 4/5
It was a family environment
- 5/5
The property was very well taken care of i did notice the pool need to be clean but it was also raining while I was there so I did't expect it to be perfect. The breakfast was wonderful. The room was very comfortable and floor was very quite.
- 5/5
Easy to get to and clean. Everyone was professional.
- 5/5
I loved all of the amenities that the hotel had, and it was close to the main highway so getting around to restaurants and other scenic sites was easy.
- 1/5
Please do no stay here if you have a truck or luxury vehicle bc it will get broken into . Also if you do decide to stay here do not park in the back bc the hotel does not cover the back parking lot with cameras , so anything that happens to you there goes unnoticed. Managers do not care if your property is broken into or stolen they say it happens all the time unfortunately, a heads up would of been nice . There are signs that say do not leave your belongings inside, which we followed and still had out truck broken into but not the managers (right next to ours ). Overall the room was nice !
- 5/5
Everything we needed in a room. The only concern was the refrigerator not keeping drinks cold.
- 2/5
Additionally, I was charged over twice the price of my stay and this has not been refunded almost a week later and is still marked as pending in my account. The staff were very friendly however didn’t seem to understand the payment system very well and were unable to sort my payment issues themselves leaving me with very little money in the account I use for travel.
- 3/5
Clean. breakfast good. It is pet friendly so I saw many with their dogs. However there was no microwave in my room which was dissapointing since my reservation details stayed otherwise. Had to go use the microwave in kitchen area and it was small and with my large fam of 6 it was very inconvenient.
- 5/5
Attentive friendly front desk staff
- 5/5
Perfect place to stay in Austin!
- 4/5
Will stay again
- 5/5
First time at the Hyatt - great comfortable stay!
- 5/5
Really liked the room layout with the semi-separated seating area.
- 5/5
Had a nice stay!
- 1/5
The staff were extremely rude and unpleasant. The room could have been cleaner.
- 5/5
This is one of my favorite places to stay when I’m in Austin visiting kids and grandkids or for appointments. Feels safe, always clean, nice staff, good breakfast, lots of restaurants and shops nearby. Just wish they would add a magnifying mirror to the bathroom area !
- 5/5
Stay was fine. The elevator could use some work. It's jarring and slow. To catch my Uber I decided to bail on the elevator and use the emergency exit stairwell.
- 5/5
This is the second time we stay at this hotel, we like the location, the cleanliness, ability to parking,and breakfast was good.
- 5/5
This hotel and the staff were beyond amazing!
- 5/5
Friendly staff and cleaning crew. Very quiet, beds are comfortable. The only issue is the shower head, but that’s ok.
- 4/5
It's a nice hotel, especially for the price. The room was very clean and comfortable. Staff was nice. Breakfast? Very average. Downside: No room safe. I had to carry my meds with me in my purse around Austin rather than put them in a safe. Also had to leave our 3 large iPads out. We opted for no housekeeping all 3 days so no one came in our room.Shouldn't have to do that. We had double queen beds. The only outlet to plug into by the beds was through a plug in adapter on the night stand. Not functional for our needs. I needed a heating pad which should be plugged in directly to the wall. Seemed unsafe but no other option. My husband and I each were watching a play-off game on our iPads and needed to keep them plugged in which also nixed using the heating pad. So, an outlet in the wall was missing. Strange, I thought. When checking my emails in the morning, internet in the room was somewhat slow. None of the photos in my emails showed automatically. Maybe correctable but I'm a 73 year old woman and didn't know how. Never had this issue when staying in a hotel. So those are the negatives. If these things aren't an issue for some, it's a great place to stay. Starbucks in the hotel for a morning latte was very nice to have. The pool and patio area was good.
- 3/5
For Austin, this is a decent hotel at a decent price. Location is very convenient to shopping and Mopac gets you anywhere in Austin pretty quickly
- 5/5
Fantastic value for the price. Very comfortable bed, sheets, towels. Friendly, capable staff. The breakfast buffet had gluten-free bagels - that's a 1st for me with these types of buffets. Much appreciated
- 4/5
It was a totally nice Hyatt. The only issue was that it was pretty far out with nothing around it. I thought that the "arboretum" hotel might be near an arboretum. I should have recognized that in Texas an arboretum is a mall. It's in the middle of nowhere outside of town. Otherwise it's totally fine.
- 5/5
We sleep well
- 5/5
Staff were excellent.
- 5/5
- 5/5
Great customer service, nice rooms. :)