Candlewood Suites Austin North by IHG
About Candlewood Suites Austin North by IHG
Located 5.9 miles from Texas Memorial Stadium, Candlewood Suites - Austin North by IHG offers 3-star accommodations in Austin and features a fitness center, a garden and a shared lounge. The property is around 5.9 miles from Moody Center, 6.3 miles from Frank Erwin Center – University of Texas and 6.7 miles from University of Texas at Austin. The hotel provides a grill and a 24-hour front desk. Every room comes with a coffee machine, a flat-screen TV and free WiFi, while selected rooms include a patio and some have city views. Capitol Building is 7.3 miles from the hotel, while Austin Convention Center is 7.6 miles away. Austin-Bergstrom International Airport is 9.3 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests consistently praise the cleanliness of the hotel, with many highlighting the fresh and pleasant fragrance in the lobby and elevator. The front desk staff are frequently commended for their friendliness and attentiveness. Rooms are described as spacious, comfortable, and well-equipped, with some guests appreciating the fully equipped kitchenette and full-size refrigerator. However, a few guests have expressed dissatisfaction with the unavailability of certain room types despite having paid for them, and some have reported issues with the air conditioning and shower. Additionally, a few guests have mentioned that the hotel does not offer daily housekeeping unless a stay of over 7 days is occurring.
- Extremely clean hotel with fresh and pleasant fragrance
- Friendly and attentive front desk staff
- Unavailability of certain room types despite having paid for them
- No daily housekeeping unless a stay of over 7 days is occurring
- 4/5
location to Illfest and Downtown. Room was very hot when we checked in and took a whole day to cool down. No pool No breakfast
- 5/5
Thank you so much for the nice stay! My wife and I appreciate it so much
- 5/5
Exceptional
- 5/5
Coffee pot was the only thing that didn’t work
- 5/5
We were pleasantly surprised how nice our room was. We had everything, fridge, microwave, stove, top, sink, TV, even a garbage disposal. It really made us feel special.
- 4/5
Friendly staff, clean
- 4/5
Friendly staff, clean
- 5/5
Will stay there again .the staff were very friendly and room was clean.
- 3/5
No frills what so ever. Not even room service without a fee!!
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
The noise went well on after midnight and started up again early. The next morning we informed the front desk of the issue and they had us moved to another room within 30 minutes. We later learned that a large breed dog with zoomies was the culprit. I love dogs, but love my sleep too. We appreciated the speedy resolution to our dilemma and look forward to staying here again.
- 3/5
My stay was OK. If you stay a week, they will try to charge you extra to clean your room. :(
- 5/5
Great room amenities. The ice maker in the freezer was so handy!
- 5/5
Great room amenities. The ice maker in the freezer was so handy!
- 5/5
Exceptional
- 4/5
Very good
- 5/5
It’s was nice Elizabath was very helpful when booking a room and very attentive she’s located at the candle wood suites in Austin Having issues when phone other than that place was great
- 5/5
Having issues when phone other than that place was great
- 5/5
Exceptional
- 0.5/5
Bad
- 4.5/5
Superb
- 4/5
It is a clean facility the staff is always friendly and helpful
- 4/5
It is a clean facility the staff is always friendly and helpful
- 4/5
Very good
- 4/5
It was a great experience
- 4/5
It was a great experience
- 5/5
Clean rooms No breakfast
- 5/5
Safe and very clean There was no breakfast
- 5/5
Safe and very clean There was no breakfast
- 5/5
Clean rooms No breakfast
- 5/5
Exceptional
- 4/5
clean room, nice staff
- 4/5
clean room, nice staff
- 5/5
Area was safe. Kitchen set up was great.
- 5/5
Area was safe. Kitchen set up was great.
- 3/5
We were given a room which had not been made up when
- 3/5
We were given a room which had not been made up when
- 5/5
Nice place no breakfast in the morning. For the price other local hotels do include breakfast for less
- 5/5
Nice place no breakfast in the morning. For the price other local hotels do include breakfast for less
- 3.5/5
It was clean smelled nice There was no pool
- 4/5
Good stay overall, clean and nice room for a great price
- 4/5
Good stay overall, clean and nice room for a great price
- 5/5
Convenient,safe, good location
- 5/5
Convenient,safe, good location
- 5/5
Kitchenette was nice. Full fridge. Very spacious room. Felt like a studio apt.
- 5/5
Kitchenette was nice. Full fridge. Very spacious room. Felt like a studio apt.
- 3/5
Good location to where I was going Found a roach in my room
- 3/5
No continental breakfast.
- 3/5
No continental breakfast.
- 4.5/5
Staff was nice, easy check in and out. The ac didn’t go below 72
- 5/5
Very nice room accommodation s
- 5/5
Very nice room accommodation s
- 5/5
Very welcoming and comfortable
- 5/5
Very welcoming and comfortable
- 5/5
We stayed two nights, staff was very friendly and our room was clean and comfortable.
- 5/5
We stayed two nights, staff was very friendly and our room was clean and comfortable.
- 5/5
Clean property and friendly staff
- 5/5
Clean property and friendly staff
- 5/5
Excellent hotel, I had no issues with my stay.
- 5/5
Excellent hotel, I had no issues with my stay.
- 5/5
The location was fantastic. We didn't know what to expect but as soon as we checked in we were greeted at the front desk with a warm friendly welcome. Check in was fast & easy. The room was large, clean and well stocked kitchen. We will definitely stay here again. They didn't clean our room when we left for the day but when we called down for more towels they were brought to our room quickly by a friendly staff member.
- 4/5
Good location. Clean and tidy
- 1.5/5
The air conditioner goes off in 15 minutes if no movement. Gets hot in the middle of the night
- 4.5/5
Hot breakfast
- 4/5
Cleaning staff was friendly
- 4/5
Cleaning staff was friendly
- 4/5
As a long stay property, it's excellent. Big room that is clean and modern with a nicely appointed kitchen. As a vacation stay, however, no breakfast with no restaurants close is a bit of an issue
- 4/5
As a long stay property, it's excellent. Big room that is clean and modern with a nicely appointed kitchen. As a vacation stay, however, no breakfast with no restaurants close is a bit of an issue
- 5/5
The front desk guy is always warm and welcoming. Very nice give him a 10!
- 5/5
Great early checkin and very courteous staff!
- 5/5
Great early checkin and very courteous staff!
- 2/5
I don’t like that you need to used you room key for re entry,to get a coffee,less words you need you key for everything and the primita to high.
- 2/5
I don’t like that you need to used you room key for re entry,to get a coffee,less words you need you key for everything and the primita to high.
- 5/5
Clean rooms with great amenities! Easy to get to and can park easily!
- 5/5
Clean rooms with great amenities! Easy to get to and can park easily!
- 5/5
Clean, great front desk attendant
- 5/5
Change towels out
- 5/5
Change towels out
- 4/5
👍
- 4/5
👍
- 4.5/5
The hotel is good and services are fine. Beds weren't super comfty.
- 5/5
Great place
- 5/5
Great place
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
We enjoyed the stay. From check in to check out. I recommend this hotel to everyone.
- 5/5
We enjoyed the stay. From check in to check out. I recommend this hotel to everyone.
- 5/5
All of the staff were so sweet to me and my husband! They made us feel so special on our honeymoon!
- 5/5
All of the staff were so sweet to me and my husband! They made us feel so special on our honeymoon!
- 5/5
We have stayed here 3 times while my going to St. David's Hospital. Love the mini kitchen in all rooms and the supplies room if you forget anything.
- 5/5
We have stayed here 3 times while my going to St. David's Hospital. Love the mini kitchen in all rooms and the supplies room if you forget anything.
- 5/5
Staff leave you and the room alone to get on with your stay. Property well connected to nearby highways. Outside patio/yard area would benefit from some more seating.
- 5/5
Staff leave you and the room alone to get on with your stay. Property well connected to nearby highways. Outside patio/yard area would benefit from some more seating.
- 5/5
Amazing!
- 5/5
Amazing!
- 5/5
The best stay since I been in Austin. The staff is amazing.The General Manager Ms. Linda is just humble and transparent. Her energy is everything you can feel it when you are speaking with her. Also Christen! I hope I spelled that right. He was such a great understanding gentleman. Thanks y'all!
- 5/5
The best stay since I been in Austin. The staff is amazing.The General Manager Ms. Linda is just humble and transparent. Her energy is everything you can feel it when you are speaking with her. Also Christen! I hope I spelled that right. He was such a great understanding gentleman. Thanks y'all!
- 5/5
Great staff
- 5/5
Great staff
- 4/5
Very tidy, nice hotel. Comfortable room- would be nice for extended length of time. Mattress was a bit uncomfortable & shower floor was slippery by the drain- nearly fell twice.
- 4/5
Very tidy, nice hotel. Comfortable room- would be nice for extended length of time. Mattress was a bit uncomfortable & shower floor was slippery by the drain- nearly fell twice.
- 5/5
Nice property
- 5/5
Nice property
- 5/5
I loved the easy access to Hwy 290.
- 5/5
I loved the easy access to Hwy 290.
- 3/5
Good location
- 3/5
Good location
- 5/5
The property was extremely clean. The lobby and elevator smelled so fresh and clean, they both had a very pleasant fragrance as you find in 5-star hotels. The front desk staff members were so friendly and attentive. They gave excellent service. I enjoyed talking to Ms. Linda when I was at the front desk. Everyone was very responsive to my requests and needs. The room was quite clean, comfortable and spacious. It had everything I needed including a fully equipped kitchenette and full size refrigerator. The Dove personal care products are a nice extra to have available in the room. The parking lot was well lit and I felt safe coming in at night. Great location for where I needed to go in town. I really enjoyed my stay there. I'll definitely return.
- 5/5
The property was extremely clean. The lobby and elevator smelled so fresh and clean, they both had a very pleasant fragrance as you find in 5-star hotels. The front desk staff members were so friendly and attentive. They gave excellent service. I enjoyed talking to Ms. Linda when I was at the front desk. Everyone was very responsive to my requests and needs. The room was quite clean, comfortable and spacious. It had everything I needed including a fully equipped kitchenette and full size refrigerator. The Dove personal care products are a nice extra to have available in the room. The parking lot was well lit and I felt safe coming in at night. Great location for where I needed to go in town. I really enjoyed my stay there. I'll definitely return.
- 0.5/5
Bad
- 5/5
Christian checked me in quickly and was super friendly and helpful. The room was very spacious and extremely clean. The bathroom was spotless. Also the location was close to family event and other stores and shopping. Will be back again!!
- 5/5
Christian checked me in quickly and was super friendly and helpful. The room was very spacious and extremely clean. The bathroom was spotless. Also the location was close to family event and other stores and shopping. Will be back again!!
- 4/5
Front desk staff was very friendly and check in was quick. The location worked for me since I was traveling to a concert and it was at a good distance. It's also a very quiet area. It was a good stay.
- 5/5
10/10 Recommend! Very clean, had everything you needed (even extras), bed and pillows were AMAZING!
- 5/5
10/10 Recommend! Very clean, had everything you needed (even extras), bed and pillows were AMAZING!
- 5/5
I have stayed here before it is quiet & clean. Close to my workshop & good restaurants.
- 5/5
I have stayed here before it is quiet & clean. Close to my workshop & good restaurants.
- 1/5
Please be really careful with booking this hotel. It's a well known chain, but the management of this hotel seems like wanting to trick you. I think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and the manager. My favourite sentence of the front desk is: "your are not qualified for room service" On the website the hotel alleges housekeeping every day, but in reality the room is cleaned only once a week. Even upon request the decline to clean your room (without a surcharge of 25$). Further, they charge you after departure (without notifying you) for items allegedly broken. After our departure they charged us for a allegedly broken laundry basket 25$. This is fraud. The do not offer breakfast. The hotel offers public available grills at the outside. BUT look at the pictures, in what disgusting conditions this grills are.
- 4/5
Nothing in the are to walk to such as food or coffee - it is in a maze of newish construction next to a major freeway.
- 5/5
Thanks, Michelle
- 5/5
Thanks, Michelle
- 4.5/5
Superb
- 4/5
Very clean and convenient to everything we had planned. Bed was comfy. At check in, Christian was very helpful and efficient. Upon checkout, I waited at desk for 10 minutes without seeing anyone working. Another gentleman had been there even longer and said the same thing. Still a nice place to stay.
- 4/5
Very clean and convenient to everything we had planned. Bed was comfy. At check in, Christian was very helpful and efficient. Upon checkout, I waited at desk for 10 minutes without seeing anyone working. Another gentleman had been there even longer and said the same thing. Still a nice place to stay.
- 5/5
It just felt so clean!
- 5/5
It just felt so clean!
- 5/5
Friendly staff, clean rooms
- 5/5
Friendly staff, clean rooms
- 1/5
I rented the 2 king suite and paid for a 2 king suite and was given a 2 queen suite. Being 2 very large men staying with their daughters this a was need. When we called down to the desk once entering the room we were told that it is a request and you dont honor all requests. Why have the option on the website and why did i pay for kings when that is only a suggestion to the hotel staff. Not super thrilled and was not the experience i was hoping to have. Spending multiple nights in beds that are to small is not how i want to spend my money. Oh and to put the cherry on top this hotel smelt like Marijuana the entire time I was there. Definitely not a place to stay if you are in Texas for any kind of sport related activity.
- 1/5
I rented the 2 king suite and paid for a 2 king suite and was given a 2 queen suite. Being 2 very large men staying with their daughters this a was need. When we called down to the desk once entering the room we were told that it is a request and you dont honor all requests. Why have the option on the website and why did i pay for kings when that is only a suggestion to the hotel staff. Not super thrilled and was not the experience i was hoping to have. Spending multiple nights in beds that are to small is not how i want to spend my money. Oh and to put the cherry on top this hotel smelt like Marijuana the entire time I was there. Definitely not a place to stay if you are in Texas for any kind of sport related activity.
- 5/5
Friends staff and efficiency
- 5/5
Friends staff and efficiency
- 5/5
the hotel is 24/7 check-in and pet friendly, also located near a few highways making driving around Austin a breeze.
- 5/5
the hotel is 24/7 check-in and pet friendly, also located near a few highways making driving around Austin a breeze.
- 5/5
Could have used a pool.
- 5/5
Could have used a pool.
- 1/5
His demeanor was condescending and put off. I also asked if the cameras were recording not just for viewing because at another hotel I had my catalytic converter stolen. He then told me it is what it’s is he couldn’t guarantee me anything. So over all check in was horrible and didn’t feel welcomed or comfortable… He made no attempt to make anything more comfortable. Very disappointing..
- 1/5
His demeanor was condescending and put off. I also asked if the cameras were recording not just for viewing because at another hotel I had my catalytic converter stolen. He then told me it is what it’s is he couldn’t guarantee me anything. So over all check in was horrible and didn’t feel welcomed or comfortable… He made no attempt to make anything more comfortable. Very disappointing..
- 4/5
Friendly staff. Recognize repeat guests.
- 4/5
Friendly staff. Recognize repeat guests.
- 5/5
Upon arrival, I was warmly greeted by the friendly and attentive hotel staff. The check-in process was swift and efficient, ensuring a smooth start to my stay. The lobby area was clean and well-maintained, creating a pleasant first impression. The room I stayed in was spacious, clean, and tastefully decorated. The comfortable bed provided a restful night's sleep after a long day of exploring the city. I was also impressed with the room's amenities, including a fully equipped kitchenette, which was perfect for preparing light meals and snacks during my stay. The presence of a desk and reliable Wi-Fi allowed me to catch up on some work without any issues. One of the standout features of Candlewood Suites Austin North was the exceptional cleanliness throughout the hotel. The housekeeping staff did an excellent job of maintaining a high level of cleanliness in both the common areas and individual rooms. I appreciated the attention to detail and the efforts made to ensure a hygienic and safe environment for guests. The hotel's location was another highlight. It was conveniently situated near major highways, making it easy to access popular attractions and downtown Austin. Additionally, there were several dining options
- 5/5
Upon arrival, I was warmly greeted by the friendly and attentive hotel staff. The check-in process was swift and efficient, ensuring a smooth start to my stay. The lobby area was clean and well-maintained, creating a pleasant first impression. The room I stayed in was spacious, clean, and tastefully decorated. The comfortable bed provided a restful night's sleep after a long day of exploring the city. I was also impressed with the room's amenities, including a fully equipped kitchenette, which was perfect for preparing light meals and snacks during my stay. The presence of a desk and reliable Wi-Fi allowed me to catch up on some work without any issues. One of the standout features of Candlewood Suites Austin North was the exceptional cleanliness throughout the hotel. The housekeeping staff did an excellent job of maintaining a high level of cleanliness in both the common areas and individual rooms. I appreciated the attention to detail and the efforts made to ensure a hygienic and safe environment for guests. The hotel's location was another highlight. It was conveniently situated near major highways, making it easy to access popular attractions and downtown Austin. Additionally, there were several dining options
- 3/5
- 3/5
- 5/5
Nice clean will use again
- 5/5
Nice clean will use again
- 3/5
8:34 am was already awake but still in bed , someone tried to open the door but good thing i had the safety thing that block the door somehow. It scared me.
- 3/5
8:34 am was already awake but still in bed , someone tried to open the door but good thing i had the safety thing that block the door somehow. It scared me.
- 5/5
Good people in front desk
- 5/5
Good people in front desk
- 5/5
Very nice clean hotel convenient to Travis County Expo Center
- 5/5
Very nice clean hotel convenient to Travis County Expo Center
- 5/5
Nice room, friendly competent staff
- 5/5
Nice room, friendly competent staff
- 5/5
We went to the Orange and White longhorn game.. hotel is great.. staff was excellent and friendly.....Only thing is this hotel does not offer breakfast-- but that was on me... you get used to every hotel offers breakfast, that i didnt even think about it untill the following morning ...but like i said.. that was on me for not reading the details
- 5/5
We went to the Orange and White longhorn game.. hotel is great.. staff was excellent and friendly.....Only thing is this hotel does not offer breakfast-- but that was on me... you get used to every hotel offers breakfast, that i didnt even think about it untill the following morning ...but like i said.. that was on me for not reading the details
- 4/5
The hotel and staff were very nice. My only complaint was that the tv did not work in our room. They said they replaced it the same date, but when we came back, it still would not work. They gave me a 20.00 discount, but feel it should have been a little more.
- 4/5
The hotel and staff were very nice. My only complaint was that the tv did not work in our room. They said they replaced it the same date, but when we came back, it still would not work. They gave me a 20.00 discount, but feel it should have been a little more.
- 5/5
Great.
- 5/5
Great.
- 5/5
Very nice staff.
- 5/5
Very nice staff.
- 4/5
Room was comfortable but shower was dirty. Check in was fast and friendly. Location is on the edge of a shady neighborhood.room thermostat kept turning off so room was stuffy, it was supposed to be an efficiency thing for when the room was vacant but it wasn't sophisticated enough to know we were still inside, just sleeping.
- 4/5
Room was comfortable but shower was dirty. Check in was fast and friendly. Location is on the edge of a shady neighborhood.room thermostat kept turning off so room was stuffy, it was supposed to be an efficiency thing for when the room was vacant but it wasn't sophisticated enough to know we were still inside, just sleeping.
- 3/5
Property ok. Location convenient for me. Area not great. Primary issue is very hard untreated water. Completely unacceptable for washing and showering.
- 3/5
Property ok. Location convenient for me. Area not great. Primary issue is very hard untreated water. Completely unacceptable for washing and showering.
- 5/5
Excellent pricing for the value.
- 5/5
Excellent pricing for the value.
- 5/5
It is a business hotel and as such is limited in the offerings in the neighborhood. That being said, it is convenient, clean, and comfortable. Loved the stay and will be staying here again.
- 5/5
It is a business hotel and as such is limited in the offerings in the neighborhood. That being said, it is convenient, clean, and comfortable. Loved the stay and will be staying here again.
- 4/5
Nice place
- 4/5
Nice place
- 4/5
The property does not offer maid service. I stayed 9 days and received maid service once. Not good for the length of stay and money paid.
- 4/5
The property does not offer maid service. I stayed 9 days and received maid service once. Not good for the length of stay and money paid.
- 1/5
Not to give our reservation to someone who didnt check out. Then not even have another room that we askwd for
- 1/5
Not to give our reservation to someone who didnt check out. Then not even have another room that we askwd for
- 5/5
Staff was very friendly, free parking rooms very clean great location
- 5/5
Staff was very friendly, free parking rooms very clean great location
- 1/5
the hotel is nice, they charged me a pet fee and I have a registered service dog. I called and they said they would refund but they never did and every time I call my call goes straight to voicemail. Pretty unprofessional.
- 1/5
the hotel is nice, they charged me a pet fee and I have a registered service dog. I called and they said they would refund but they never did and every time I call my call goes straight to voicemail. Pretty unprofessional.
- 5/5
The location was great as it related to travel at the intersection of two major highways. Christian at the front desk, was VERY, VERY helpful. Places should have more people like him.
- 5/5
The location was great as it related to travel at the intersection of two major highways. Christian at the front desk, was VERY, VERY helpful. Places should have more people like him.
- 4/5
Great rooms especially when traveling with children to have a small kitchen in the room. However they don't clean or stock your room unless you pay to have it done.
- 4/5
Great rooms especially when traveling with children to have a small kitchen in the room. However they don't clean or stock your room unless you pay to have it done.
- 5/5
👍
- 5/5
👍
- 5/5
New and big
- 5/5
New and big
- 5/5
The room was spacious and clean. I always have a comfortable sleep at this hotel with their linens and pillows. The location is situated in a way that I could get to multiple highways in no time. I love the kitchen area, although this time my microwave didn't seem to warm up or it could've been my error. Either way I had a great stay and will definitely return when I'm in town!
- 5/5
The room was spacious and clean. I always have a comfortable sleep at this hotel with their linens and pillows. The location is situated in a way that I could get to multiple highways in no time. I love the kitchen area, although this time my microwave didn't seem to warm up or it could've been my error. Either way I had a great stay and will definitely return when I'm in town!
- 5/5
The room was very nice and the beds are comfortable, I liked that there was a little desk/table. The room was bigger than a usual double queen, there is a mini kitchen with a full size fridge. The hot water is really hot and plenty of water pressure. I would definitely stay here again.
- 5/5
The room was very nice and the beds are comfortable, I liked that there was a little desk/table. The room was bigger than a usual double queen, there is a mini kitchen with a full size fridge. The hot water is really hot and plenty of water pressure. I would definitely stay here again.
- 5/5
Nice and clean. No concerns
- 5/5
Nice and clean. No concerns
- 3/5
Cons: Could hear neighbors through walls (they were not purposefully loud), The room will NOT be cleaned unless a stay of over 7 days is occurring (Why are there so many maids in the building???), if you'd like new sheets/towels you need to embarrassingly bring your dirty wears to the front desk. Water Trickled out of shower & it took 9x as much time to wash (no other room was available with same amenities at this time so couldn't switch), Has very basic amenities including only a small set of 4 silverware. Overcharged at end of stay & needed to call to get refunded.
- 3/5
Cons: Could hear neighbors through walls (they were not purposefully loud), The room will NOT be cleaned unless a stay of over 7 days is occurring (Why are there so many maids in the building???), if you'd like new sheets/towels you need to embarrassingly bring your dirty wears to the front desk. Water Trickled out of shower & it took 9x as much time to wash (no other room was available with same amenities at this time so couldn't switch), Has very basic amenities including only a small set of 4 silverware. Overcharged at end of stay & needed to call to get refunded.
- 5/5
Had a great stay. Clean room, comfortable bed, and the kitchenette was nice to have. Hotel was also in a good location. Only 10 minutes to the airport and 20 minutes to the track
- 5/5
Had a great stay. Clean room, comfortable bed, and the kitchenette was nice to have. Hotel was also in a good location. Only 10 minutes to the airport and 20 minutes to the track
- 5/5
I’ve stayed here several times for business and consistently had a good experience. It’s always clean, quiet, has friendly staff, and easy parking. It feels much safer than the other places I’ve stayed, but is still conveniently located. I love the fridge and kitchen in all the rooms, too. Consistent experiences for me every time!
- 5/5
I’ve stayed here several times for business and consistently had a good experience. It’s always clean, quiet, has friendly staff, and easy parking. It feels much safer than the other places I’ve stayed, but is still conveniently located. I love the fridge and kitchen in all the rooms, too. Consistent experiences for me every time!
- 5/5
Very comfortable stay, will definately stay here again.
- 5/5
Very comfortable stay, will definately stay here again.
- 5/5
The hotel was easy to access, clean, and pet-friendly. My daughter had dinner with her Houston Livestock Show and Rodeo committee that met after they delivered Austin their invitation by way of Pony Express.
- 5/5
The hotel was easy to access, clean, and pet-friendly. My daughter had dinner with her Houston Livestock Show and Rodeo committee that met after they delivered Austin their invitation by way of Pony Express.
- 4/5
Stayed here for two nights. Good location and not too far from everything. Comfy bed but dirty carpet. We didn’t feel too comfortable taking off our shoes in the room.
- 4/5
Stayed here for two nights. Good location and not too far from everything. Comfy bed but dirty carpet. We didn’t feel too comfortable taking off our shoes in the room.
- 5/5
Amazingly comfortable and quiet!
- 5/5
Amazingly comfortable and quiet!
- 3/5
Nice rooms, very clean and well equipped with small kitchen if you are on longer trip. No breakfast facilities at the hotel and I would personally not book again for this reason. Want to be able to get up eat and be on the road rather than have to find a place for breakfast.
- 3/5
Nice rooms, very clean and well equipped with small kitchen if you are on longer trip. No breakfast facilities at the hotel and I would personally not book again for this reason. Want to be able to get up eat and be on the road rather than have to find a place for breakfast.
- 5/5
Quick and easy check in, room was clean, bed and pillows were comfortable and kitchen was nicely stocked.
- 5/5
Quick and easy check in, room was clean, bed and pillows were comfortable and kitchen was nicely stocked.
- 1/5
They didn't even say sorry or gave me another option.
- 1/5
They didn't even say sorry or gave me another option.
- 4/5
We had to be moved to another room because of electrical issues. It was an ordeal but was eventually resolved.
- 4/5
We had to be moved to another room because of electrical issues. It was an ordeal but was eventually resolved.
- 5/5
I was pleasantly surprised at the cleanliness and comfort of the hotel and room. There are literally cameras covering this entire property putting my mind at ease slightly (in this day an age you can never let your gaurd down). I actually felt safe here.
- 5/5
I was pleasantly surprised at the cleanliness and comfort of the hotel and room. There are literally cameras covering this entire property putting my mind at ease slightly (in this day an age you can never let your gaurd down). I actually felt safe here.
- 1/5
We were double charged and one of the front desk staff was rude and acted too aggressive towards us. Horrible experience! They were not properly trained to provide exceptional service.
- 1/5
We were double charged and one of the front desk staff was rude and acted too aggressive towards us. Horrible experience! They were not properly trained to provide exceptional service.
- 5/5
Spacious clean room. Friendly service. Would come back.
- 5/5
Spacious clean room. Friendly service. Would come back.
- 5/5
Great quiet and relaxing location. Close to the heart of Austin but far enough away to relax.
- 5/5
Great quiet and relaxing location. Close to the heart of Austin but far enough away to relax.
- 5/5
Can tell the property was recently renovated so that was nice. No breakfast options and not much going on around the property in was of businesses. And no pool.
- 5/5
Can tell the property was recently renovated so that was nice. No breakfast options and not much going on around the property in was of businesses. And no pool.
- 5/5
Great room and space of room. Could add cheap toothbrushes for people who forgot theres
- 5/5
Great room and space of room. Could add cheap toothbrushes for people who forgot theres
- 5/5
Initially my friends and I were a little upset when we received a phone call that the biggest room we booked had broken air conditioner, so we wouldn’t be able to stay in the room. Fortunately for such a busy weekend, they still had rooms and we’re given another. When we arrived to the room, we were amazed by how spacious it was, super clean, and you know it’s clean when the bottom of the toilet is white and not yellow! We were really close to all the touristic stuff and in a safe/quiet area. The employees were really nice and in less than 24 hours after checkout- CandleWood Suites worked with the website I booked the hotel through to reimburse me for the room change.
- 5/5
Initially my friends and I were a little upset when we received a phone call that the biggest room we booked had broken air conditioner, so we wouldn’t be able to stay in the room. Fortunately for such a busy weekend, they still had rooms and we’re given another. When we arrived to the room, we were amazed by how spacious it was, super clean, and you know it’s clean when the bottom of the toilet is white and not yellow! We were really close to all the touristic stuff and in a safe/quiet area. The employees were really nice and in less than 24 hours after checkout- CandleWood Suites worked with the website I booked the hotel through to reimburse me for the room change.
- 4/5
N/
- 3/5
The ac in the two queen bed room was not very good either. It would turn on and off, not aure if it was on a timer or what but even at that the room wouldn’t get cold enough to sleep comfortably.
- 4/5
The facility was very clean. There were plenty of towels in our room. The staff was friendly and helpful. The hotel is as located near a major highway. The price was reasonable.
- 3/5
Had people trying to open our door at night, maintenance as well trying to open our door without announcing themselves. Asked about this when we were leaving and they said we told them our door was broken and we didn’t.
- 5/5
Stay was nice. Things were clean and staff was friendly.
- 4/5
Everything was fine. The dog walking area was better than other hotels. It was clean and convenient.
- 5/5
The walk in shower was awesome and the big fridge as well as the mini kitchen with dishwasher. I also loved that there were dishes and pots and pans to use as well as the shampoo, conditioner, and bodywash in the shower. I also loved the desk in case of work, and the recliner. I just loved everything about it.
- 5/5
We got a suite with attached kitchen along with all utensils needed for the kitchen. Really liked that option!
- 5/5
Nice staff, clean, quiet, easy parking and comfy bed. Will definitely stay again!
- 5/5
Nice room, quiet, good internet and tv
- 5/5
As an IHG club member, my family has frequented Holiday Inn Express hotels across the country. We saw this IHG property in Austin, Texas, and decided to give it a try. We loved it and will definitely be back in the future! The location and facilities were absolutely perfect for our needs - fully equipped kitchen (no oven); large main room; two queen beds; large desk and work area; large bathroom. While there was no "free breakfast" or daily housekeeping, the kitchen allowed us to cook our own meals, as needed. There was also a covered patio and bbq grills, so we were able to be outside to enjoy the lovely Spring weather. Perfect!
- 5/5
Excellent hotel. Very clean and modern hotel