Sleep Inn & Suites Austin Northeast
About Sleep Inn & Suites Austin Northeast
Visit the 100 percent smoke-free Sleep Inn & Suites - Austin Northeast. It is a short drive away from the University of Texas, DK Royal Memorial Stadium and the Walnut Creek Business Center. Experience the thrills at Formula One Racetrack, or feel the chills with a guided Austin ghost tour. Other notable attractions within close proximity to the pet-friendly Sleep Inn & Suites Austin - Tech Centerhotel include Waterloo Park Woolridge Square Park, Austin Zoo and Boggy Creek Farm. Take a dip in our outdoor pool and de-stress in our exercise room or soak up some sun in our picnic area and sun deck. Other amenities include free hot breakfast, free wireless high-speed internet, free weekday newspaper and free local calls. Your guest room at the Sleep Inn & Suites Austin - Tech Center hotel includes high-definition cable television, a coffee maker, desk, hair dryer, voice mail, microwave, iron and ironing board. Stay productive during your business travels and utilize our business center with copy and fax service. Our meeting room can accommodate up to 35 people.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, comfortable beds, and friendly staff. However, some guests have issues with the breakfast quality and variety, as well as minor maintenance problems in the rooms.
- Cleanliness
- Comfortable beds
- Poor breakfast quality and variety
- Minor maintenance issues in rooms
- 5/5
Exceptional
- 4/5
Clean, smelled good. Traffic noise
- 4/5
Nice rooms with great breakfast
- 5/5
Exceptional
- 2/5
We would have never reserved here without an operational pool and hot tub. So false advertising aside… the room was just OK. Bed was harder than I prefer, pillows looked like 4 little mints on the bed. The breakfast was terrible even by fake hotel egg standard. They were slimy… not runny, slimy. Limited options and biscuits were about the size of a silver dollar. Overall would never come back. Positives were hot water and cold AC so being totally transparent these were good. Everything else from the lies up front on was not anything I would return to.
- 5/5
.
- 4/5
Clean rooms. The lady at the front desk was very helpful when we couldn't find my son's ear buds.
- 5/5
Nice Clean rooms, and friendly staff.
- 4/5
Just off 290 in Northeast Austin. Many restaurants and a St. Elmo’s brewery close by, which I highly recommend. Location was clean, comfortable and the staff were so helpful. 12-15 mins to UT campus. Nothing
- 4/5
Just off 290 in Northeast Austin. Many restaurants and a St. Elmo’s brewery close by, which I highly recommend. Location was clean, comfortable and the staff were so helpful. 12-15 mins to UT campus. Nothing
- 5/5
Exceptional
- 3/5
The continental breakfast and dining area was the only down sore from having a great experience at this location.
- 5/5
Pleasantly surprised with the quality of this hotel. I need to stay in this area of Austin often and this will be my go-to place.
- 4/5
Very good
- 4.5/5
7/10 - coffee was excellent tired, warmed food
- 4/5
Very good
- 4.5/5
7/10 - coffee was excellent tired, warmed food
- 3/5
Breakfast had a good variety of food such as eggs, bread, cereal, waffles and fruit. Sadly, the Juice machine was out. Rooms were clean and ready for our stay. During our stay we returned in the middle of the night to our room only to find out our cards were not working at 12:30/1 am. Front desk tried her best to help with other options but our clothes and son were in the room asleep. We were able to reach my son with a call from the desk. As for the pool, it was nice and spacious but had no sun hitting the pool area so it was cold and windy.
- 5/5
Breakfast, pool, quiet, AC worked great. No complaints at all
- 5/5
Exceptional
- 5/5
For breakfast was good air conditioning work properly friendly staff clean rooms good parking good location
- 5/5
Room was good and clean. Staff was a little rude.
- 3.5/5
Good
- 5/5
Muy buen servicio
- 0.5/5
Bad
- 5/5
Good customer service and support.
- 3/5
A/C in room was not working effectively. Hotel grounds were not mowed and trees not trimmed. very disappointing this visit. we come every year for the Lone Star Round UP
- 5/5
The property was easily access to the highway. It was clean and inviting. Staff were professional and friendly, the room was excellently prepared for us. The A/C was phenomenal. The bathroom was sparkling and the towels soft. I would stay there again and recommend to friends.
- 3/5
My first room came with a TV that wouldn't connect to the satellite service. They easily moved me to another room where I found the tub was very dirty. The tub floor was dirty around the drain, the tub filled up with water when I took a shower because the drain was clogged, and the soap dish had a lot of built up soap residue in it. Other than that it was a pretty nice place. The staff was excellent. They were very helpful during my stay and was very helpful shipping my belongings to me when I left a bag behind.
- 2/5
Although our room was clean.. there was a very strong lingering smell of mildew or mold to include the hall way. We could not look past this .. no matter how much air freshener you use the smell doesn’t go away. The AC is a window unit 6 inches from the bed.. either you freeze or you sleep in hot climate.. which again brings out the horrible mildew musk. The pool was dirty and seems like it was only there to “promote” that there is one on the website. The gym wasn’t really a gym. Just a room with a couple treadmills. Breakfast was OK eggs, sausage, toast, and potatoes .. the cook lady was super nice. This hotel has everything for a comfortable stay but it lacks upgraded amenities and I think it’s from the hotel owners cutting corners. My suggestion is to upgrade the old smelly carpets, have working fridges, upgrade the TVs and AC units. This would’ve been a 5 star review but the smell…. The staff is amazing
- 5/5
Staff was very friendly and helpful. Clean rooms, comfortable beds. Awesome breakfast! Will definitely stay again
- 5/5
Very clean property. I felt safe. Bed and bedding was comfy. Friendly staff. Ample parking.
- 5/5
Clean and comfortable. Very friendly staff
- 4/5
there was just cereal and coffee
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Our stay was great for the one night we needed it.
- 3/5
Nothing terrible, it’s okay for a night of travel.
- 5/5
We left to early for breakfast but the room was great
- 4/5
Wifi weak in rm 105
- 5/5
Great location and easy access to freeways! Easy to get in and out; very reasonable pricing. AC was ice cold and bed was comfortable. We will stay here again when in the area.
- 5/5
This hotel is in good shape, it was clean and comfortable. The breakfast was okay, my room was decent. It’s a good value for what I paid. No major issues.
- 5/5
Great one night stay. Easy access to the hwy.
- 3/5
No bathtub, they put lotion in the shower instead of conditioner and there was no hot water. I was pretty disappointed on that. But what made it the worst was the fact that the air conditioner was crazy loud and didn’t work
- 3/5
Location No bathtub, they put lotion in the shower instead of conditioner and there was no hot water. I was pretty disappointed on that. But what made it the worst was the fact that the air conditioner was crazy loud and didn’t work
- 5/5
How clean it is ver comfy
- 5/5
How clean it is ver comfy
- 5/5
Exceptional
- 4.5/5
Superb
- 4/5
Good place. Breakfast was okay, most trays empty two of the days and the employee was just sitting in the room next the area.
- 4/5
Was very clean and quiet. We liked that they had the security gate for our vehicles Rooms were a little hot. Beds really firm.
- 4/5
Rooms were a little hot. Beds really firm.
- 3/5
Parking was easy; wasn’t as clean as I like. The restroom was out dated toilet seat was rusted and out dated. But the staff was nice and overall decent. You get what u pay for.
- 5/5
How spacious the room was . And how c9mfy the bed was . The bathroom counter was to small and ac could have been cooler
- 5/5
The bathroom counter was to small and ac could have been cooler
- 5/5
Great for a quick stay! Staff was very nice, my room was super clean and comfortable! Breakfast was hot and fresh with a great selection... Overall, great stay for a quick night in Austin!
- 5/5
Staff was very friendly and very helpful. The hotel was clean when we went in there. Check in and check out was easy.
- 4/5
Good parking. Good gym. Clean
- 4/5
Yes
- 5/5
Highly recommended
- 4/5
Front desk person was awesome, even when checking in late! Quick stay, fine for our purpose.
- 3/5
The beds were rock hard, and the pillows really are square 12x12 which is a lot harder to sleep with. It’s clean, decent location, and nice staff. Definitely a budget hotel. I probably won’t stay there again, but it’s more personal preference on matress softness.
- 4/5
- 1/5
The rooms are okay, but the carpets are in really bad shape. The fitness room is a disaster, and the machines are broken. Breakfast is super basic, and the eggs are frozen and microwaved. I wouldn't stay there again.
- 1/5
The rooms are okay, but the carpets are in really bad shape. The fitness room is a disaster, and the machines are broken. Breakfast is super basic, and the eggs are frozen and microwaved. I wouldn't stay there again.
- 5/5
Spotless room, spacious and great hot showers! Staff was friendly and accommodating.
- 5/5
Spotless room, spacious and great hot showers! Staff was friendly and accommodating.
- 5/5
Fantastic. 5 Star service!
- 5/5
Fantastic. 5 Star service!
- 4/5
The linens The shower
- 1/5
No running water
- 1/5
No running water
- 5/5
Nope
- 5/5
It was pretty perfect The couch was horrible squeaky. The heater could not be shut off. Room 410
- 2/5
The room itself was disappointing. The shower was dirty, and the shampoo dispenser was empty and kept falling off the wall bracket. The bed was extremely firm and uncomfortable. Breakfast was the biggest letdown, especially after reading reviews that said it was good. Everything tasted like it came straight out of a frozen package. The folded eggs with processed cheese were strange, the hash browns were soggy, and there was no apple or orange juice. I was really looking forward to a hot, hearty breakfast, but it was cold and very low quality. Overall, this stay wasn’t worth the money. I only stayed because I was exhausted, but honestly, I would have been better off saving my money and driving back home to San Antonio.
- 2/5
The room itself was disappointing. The shower was dirty, and the shampoo dispenser was empty and kept falling off the wall bracket. The bed was extremely firm and uncomfortable. Breakfast was the biggest letdown, especially after reading reviews that said it was good. Everything tasted like it came straight out of a frozen package. The folded eggs with processed cheese were strange, the hash browns were soggy, and there was no apple or orange juice. I was really looking forward to a hot, hearty breakfast, but it was cold and very low quality. Overall, this stay wasn’t worth the money. I only stayed because I was exhausted, but honestly, I would have been better off saving my money and driving back home to San Antonio.
- 1.5/5
Front desk staff was non empathetic when I asked for a handicap room I have limited mobility and told the front desk I needed a low entry shower in my handicap bathroom, I was told “you will be fine- there are grab bars in the shower”. I could not access the shower tub as the grab bars were only in the tub area, none outside the tub to aid with the entry access to the shower. I went back to the front desk a second time to be told “that’s all we have”. I’ve stayed at other Sleep Inn hotels (not this one before) and I know their HC rooms have better amenities. Staff, amenities,
- 3.5/5
Location The shower was not working correctly and the water pressure was bad, the room needed to be vacuumed
- 5/5
Really good stafff were really helpful helped me chnage rooms easily.
- 5/5
Really good stafff were really helpful helped me chnage rooms easily.
- 5/5
No
- 5/5
None None
- 4/5
Everything, the staff were amazing and very kind, the breakfast was good and had some different options. The place was very clean, housekeeping checked in with us daily.
- 4/5
Room was clean ,although there was sonewhat of a slight musty oder. Breakfast was good
- 4/5
Room was clean ,although there was sonewhat of a slight musty oder. Breakfast was good
- 4/5
Great staff, clean room
- 4/5
Great staff, clean room
- 5/5
A/C was cold. Room was clean.
- 5/5
A/C was cold. Room was clean.
- 4/5
Everything was fine for the most part. But on the last day, there was a roach crawling on the wall, and I do not like roaches. That's the only reason that I gave it four stars instead of five
- 4/5
Everything was fine for the most part. But on the last day, there was a roach crawling on the wall, and I do not like roaches. That's the only reason that I gave it four stars instead of five
- 5/5
Breakfast is awesome and staff and room great!!! Second time staying here in last 3 weeks
- 5/5
Breakfast is awesome and staff and room great!!! Second time staying here in last 3 weeks
- 5/5
Everything was great.
- 5/5
Everything was great.
- 4.5/5
Nothing
- 4/5
Menu was great, a hot breakfast!!! When the room doors shut they slam so probably need to fix that. Some people aren’t respectful. Heard no one above us, could hear a little TV next door but they had it turned up to loud. Great beds . Would stay here again.
- 4/5
Menu was great, a hot breakfast!!! When the room doors shut they slam so probably need to fix that. Some people aren’t respectful. Heard no one above us, could hear a little TV next door but they had it turned up to loud. Great beds . Would stay here again.
- 5/5
Everything was great minus the bed. I like soft beds and the bed was way too hard for me. I’m just picky on my beds period but still a great hotel.
- 5/5
Everything was great minus the bed. I like soft beds and the bed was way too hard for me. I’m just picky on my beds period but still a great hotel.
- 4/5
We had an amazing stay. The only thing we had in issue with was cigarette smoke smell in the room but I went and purchased stuff to help and resolved the issue. Also the air-conditioning could work more efficiently.
- 4/5
We had an amazing stay. The only thing we had in issue with was cigarette smoke smell in the room but I went and purchased stuff to help and resolved the issue. Also the air-conditioning could work more efficiently.
- 5/5
Good quality non smoking hotel indoirs w easy access to HWY 290 and well located in SE Austin Texas, close to airport,HEB, other and Travis Expo Center close by.. Goid Value for the cost.
- 5/5
Good quality non smoking hotel indoirs w easy access to HWY 290 and well located in SE Austin Texas, close to airport,HEB, other and Travis Expo Center close by.. Goid Value for the cost.
- 5/5
Very clean in all spaces
- 5/5
Very clean in all spaces
- 5/5
Friendly staff and nice room
- 5/5
Friendly staff and nice room
- 5/5
Very comfortable bed. Clean room and restroom.
- 5/5
Very comfortable bed. Clean room and restroom.
- 5/5
Clean Dryer didn’t work
- 5/5
Close to airport
- 5/5
Close to airport
- 5/5
Great service. Very clean.
- 4/5
The only thing that wasn't so good was the shower. The water was barely lukewarm. Other than that the room was great and i would definitely stay there again.
- 4/5
The only thing that wasn't so good was the shower. The water was barely lukewarm. Other than that the room was great and i would definitely stay there again.
- 2/5
Poor WiFi, terrible ’hot’ water, more like lukewarm, holes in the room darkening shades, poor water pressure in the shower, won’t stay her in the future
- 2/5
Poor WiFi, terrible ’hot’ water, more like lukewarm, holes in the room darkening shades, poor water pressure in the shower, won’t stay her in the future
- 5/5
Courteous clean room was spacious and shower was a walk in and very large
- 5/5
Courteous clean room was spacious and shower was a walk in and very large
- 2/5
No hot water in the morning the next door neighbor stayed up talking all night...thin walls
- 2/5
No hot water in the morning the next door neighbor stayed up talking all night...thin walls
- 2/5
As above, bed sheets change , bed bugs? , doors slamming all night
- 2/5
As above, bed sheets change , bed bugs? , doors slamming all night
- 4/5
Internet was intermittent.
- 4/5
Internet was intermittent.
- 4/5
Comfortable hotel, spacious room, clean.
- 4/5
Comfortable hotel, spacious room, clean.
- 5/5
Our room was lovely and spacious. Really nice to have a couch in the room, and the bed was very comfortable. Everything was clean and tidy. There was plenty of variety at breakfast. Staff very kindly extended our check out time to cater for a baggage issue. We would definitely stay here again.
- 5/5
Our room was lovely and spacious. Really nice to have a couch in the room, and the bed was very comfortable. Everything was clean and tidy. There was plenty of variety at breakfast. Staff very kindly extended our check out time to cater for a baggage issue. We would definitely stay here again.
- 4/5
Great breakfast! Eggs, sausage, potatoes, biscuits and gravy. They also have fruit, yogurt, a waffle station, bagels,muffins and more! Only 1 evening it took forever for the water to get hot in the shower, but I'm sure there were just lots of people needing it at the same time. It happens.
- 4/5
not bad for a night's stay very close to airport bed was comfortable shower water pressure was good parking lot enclosed felt safe
- 4/5
not bad for a night's stay very close to airport bed was comfortable shower water pressure was good parking lot enclosed felt safe
- 5/5
Yes
- 5/5
Yes
- 5/5
great king size bed and felt clean
- 5/5
great king size bed and felt clean
- 1/5
AC was not working properly . Room was not completely cleaned
- 4/5
Clean. Staff wonderful. Location. Pool well maintained. Good breakfast. Great value. . Parking could use better brighter lighting.
- 5/5
Clean room and felt safe
- 5/5
Clean room and felt safe
- 5/5
Nothing everything was great
- 5/5
Staff was great! Price was right. Room was clean. no complaints!
- 5/5
Staff was great! Price was right. Room was clean. no complaints!
- 4/5
Breakfast was ok
- 4/5
Breakfast was ok
- 5/5
Clean room and the tv worked
- 5/5
Clean room and the tv worked
- 5/5
Good service overall. Will recommend.
- 5/5
Good service overall. Will recommend.
- 4/5
We only stayed for the night but I liked that they had private parking. The rooms were clean and their breakfast was good.
- 4/5
We only stayed for the night but I liked that they had private parking. The rooms were clean and their breakfast was good.
- 4/5
I was a little skeptical at first because of the price... Price was cheaper than what i usually pay.. Thought that it was going to be a bad situation that i put mystery in by trying to budget.. But ive Learned thats its ok to budget.. Just do some homework beforehand... But im very satisfied.. If im in Austin Texas again, ill definitely be staying there again...
- 4/5
I was a little skeptical at first because of the price... Price was cheaper than what i usually pay.. Thought that it was going to be a bad situation that i put mystery in by trying to budget.. But ive Learned thats its ok to budget.. Just do some homework beforehand... But im very satisfied.. If im in Austin Texas again, ill definitely be staying there again...
- 4/5
Only the food need different option every day thks
- 4/5
Only the food need different option every day thks
- 5/5
.
- 5/5
.
- 5/5
Everything was as expected. I have stayed here several times before and it is always comfortable and clean.
- 5/5
Everything was as expected. I have stayed here several times before and it is always comfortable and clean.
- 5/5
Clean
- 5/5
Clean
- 5/5
It was a very pleasant stay. The room and hotel were clean and the staff was professional and friendly.
- 5/5
It was a very pleasant stay. The room and hotel were clean and the staff was professional and friendly.
- 5/5
Very clean, comfortable and quiet! 10/10
- 5/5
Very clean, comfortable and quiet! 10/10
- 5/5
Everything was just what I needed
- 5/5
Everything was just what I needed
- 5/5
Good stay the breakfast could have been better but over all good
- 5/5
Good stay the breakfast could have been better but over all good
- 5/5
Will book again
- 5/5
Will book again
- 3/5
Was alright. No complaints on cleanliness.. just that there was no water pressure in my room. The water was barely coming out at some points.
- 3/5
Was alright. No complaints on cleanliness.. just that there was no water pressure in my room. The water was barely coming out at some points.
- 5/5
Quiet and efficient. Exactly as promised. Staff was friendly.
- 5/5
Quiet and efficient. Exactly as promised. Staff was friendly.
- 5/5
This place was comfy I slept thought night and missed going out to explore the night life.
- 5/5
This place was comfy I slept thought night and missed going out to explore the night life.
- 5/5
Was easy for guys to get to west world
- 5/5
Was easy for guys to get to west world
- 4/5
Perfect
- 4/5
Perfect
- 5/5
Was just a short stay, but was a nice quiet hotel. Very convenient to get on the road, close to highway
- 5/5
Was just a short stay, but was a nice quiet hotel. Very convenient to get on the road, close to highway
- 1/5
Ac didnt cool 1st room and then moved me another room and same took forever to cool they need to fix there ac units
- 1/5
Ac didnt cool 1st room and then moved me another room and same took forever to cool they need to fix there ac units
- 5/5
Great
- 5/5
Great
- 4/5
I ended up checking in really late at night because of a delayed flight. The overnight team member was very courteous and attentive, especially considering it was close to midnight when I arrived. The daytime and housekeeping crew were very courteous also, genuinely and not in an overbearing false pretense manner. They made me feel welcomed and comfortable during my stay. Great hospitality! i also liked that there was a fitness area on site. The Continental Breakfast was good as well. I wish I could have stayed longer but I had another destination area.
- 4/5
I ended up checking in really late at night because of a delayed flight. The overnight team member was very courteous and attentive, especially considering it was close to midnight when I arrived. The daytime and housekeeping crew were very courteous also, genuinely and not in an overbearing false pretense manner. They made me feel welcomed and comfortable during my stay. Great hospitality! i also liked that there was a fitness area on site. The Continental Breakfast was good as well. I wish I could have stayed longer but I had another destination area.
- 5/5
It was conveniently located on 290 and was quiet and comfortable.
- 5/5
It was conveniently located on 290 and was quiet and comfortable.
- 4/5
We selected this Motel because it was close to the Austin Rodeo and had decent reviews. Motel has a no smoking policy they charge $50 deposit to assure rooms stay smoke-free. Was told they would evaluate the room and if found smoking had occurred would run credit card to get deposit. We are non-smokers so no worries however room we were given had definitely been smoked in. We asked for a different room as we did not want to be charged a deposit on someone else's account. Host was quick to provide us with another room and even came with us to check the second room to make sure it was to our liking. He did not want us to have to travel back downstairs if there was a problem very nice of him. He also checked previous room and agreed someone had been smoking in it. Our beds weren't as comfortable as I would have thought they would have been as advertised with premium pillow top comforters and pillows. Shower head was a extreme water saving type and had no pressure or water flow. Room was also advertised to have refrigerator stocked with free drinking water and alcoholic beverages but did not just refrigerator we also did not see any water available at front desk. Free breakfast was not available as we left early 5:30ish. I wish motels advertising a free breakfast would provide breakfast earlier or other accommodations such as fruit or pastries for the early departing guest. Overall our room served its needs was stay horrible No just a basic room with a lot of false advertising.
- 4/5
We selected this Motel because it was close to the Austin Rodeo and had decent reviews. Motel has a no smoking policy they charge $50 deposit to assure rooms stay smoke-free. Was told they would evaluate the room and if found smoking had occurred would run credit card to get deposit. We are non-smokers so no worries however room we were given had definitely been smoked in. We asked for a different room as we did not want to be charged a deposit on someone else's account. Host was quick to provide us with another room and even came with us to check the second room to make sure it was to our liking. He did not want us to have to travel back downstairs if there was a problem very nice of him. He also checked previous room and agreed someone had been smoking in it. Our beds weren't as comfortable as I would have thought they would have been as advertised with premium pillow top comforters and pillows. Shower head was a extreme water saving type and had no pressure or water flow. Room was also advertised to have refrigerator stocked with free drinking water and alcoholic beverages but did not just refrigerator we also did not see any water available at front desk. Free breakfast was not available as we left early 5:30ish. I wish motels advertising a free breakfast would provide breakfast earlier or other accommodations such as fruit or pastries for the early departing guest. Overall our room served its needs was stay horrible No just a basic room with a lot of false advertising.
- 4/5
Clean comfortable room
- 4/5
Clean comfortable room
- 4/5
Property was a good place to stay for the night, only complaints is some outlets didn’t work and properly charged our phones. Bed was a little uncomfortable and staff took a bit to tend to us in the front when checking in/out however allowed us to check out ahead of time which was great so overall the experience was good and we definitely see ourselves staying again in the near future. Also the destination is convenient as it is close to a lot of places that are convenient
- 4/5
Property was a good place to stay for the night, only complaints is some outlets didn’t work and properly charged our phones. Bed was a little uncomfortable and staff took a bit to tend to us in the front when checking in/out however allowed us to check out ahead of time which was great so overall the experience was good and we definitely see ourselves staying again in the near future. Also the destination is convenient as it is close to a lot of places that are convenient
- 4/5
Nice room
- 4/5
Nice room
- 3/5
Minimal breakfast. No toothpaste.
- 3/5
Minimal breakfast. No toothpaste.
- 1/5
The direct tv is awesome, they have soft and firm pillows, however during my stay 'jan 20 to jan 22' the heater broke and they made it problematic about switching rooms but after insisting on either the heater is fixed or i get a new room someone came and replaced the heating coils, but that is not all, i had a late check out ,yet the morning front desk clerk opened my door while I was changing clothes. Highly unprofessional. Will definitely not stay there ever again.
- 1/5
The direct tv is awesome, they have soft and firm pillows, however during my stay 'jan 20 to jan 22' the heater broke and they made it problematic about switching rooms but after insisting on either the heater is fixed or i get a new room someone came and replaced the heating coils, but that is not all, i had a late check out ,yet the morning front desk clerk opened my door while I was changing clothes. Highly unprofessional. Will definitely not stay there ever again.
- 1/5
Changed room twice because in the first room, the sink did not drain and the bathtub was very rusty. The second room’s toilet did not flush and the door was difficult to close and if you don’t pay attention, you will find that it didn’t close properly. Amenities are outdated and need an upgrade. Breakfast has little or no options. Food was finished even when we arrived an hour and a half before close.complained about my experience and have not gotten any response. The worst hotel experience ever.
- 1/5
Changed room twice because in the first room, the sink did not drain and the bathtub was very rusty. The second room’s toilet did not flush and the door was difficult to close and if you don’t pay attention, you will find that it didn’t close properly. Amenities are outdated and need an upgrade. Breakfast has little or no options. Food was finished even when we arrived an hour and a half before close.complained about my experience and have not gotten any response. The worst hotel experience ever.
- 3/5
The check-in agent was very friendly! But we were grossed out to discover on our second night that someone else’s dirty sock was left under the cooling unit.
- 3/5
The check-in agent was very friendly! But we were grossed out to discover on our second night that someone else’s dirty sock was left under the cooling unit.
- 5/5
It's clean, no loud noise and they provide breakfast.
- 5/5
It's clean, no loud noise and they provide breakfast.
- 3/5
The Hotel is ok, but one of my lamps was not working and when I called front desk they said let me find you a light bulb and call you back and they never did.
- 3/5
The Hotel is ok, but one of my lamps was not working and when I called front desk they said let me find you a light bulb and call you back and they never did.
- 5/5
Love the property!
- 5/5
Love the property!
- 5/5
2nd time at this location and I am impressed with this hotel
- 5/5
2nd time at this location and I am impressed with this hotel
- 5/5
My stay was comfortable and enjoyable. Had no problems with the service or the room. Able to stay cozy during our stay
- 5/5
My stay was comfortable and enjoyable. Had no problems with the service or the room. Able to stay cozy during our stay
- 5/5
Nice place to stay.
- 5/5
The couple would be negatives (that most all hotels have … ie AC noise and doors banging in the morning) were easily dealt with by wearing ear plugs while sleeping. I would absolutely stay here again
- 5/5
Great service
- 5/5
The front desk staff was very pleasant!
- 5/5
Very nice property Great deal for the price
- 4/5
Vert quite
- 4/5
It was good for what we needed it for but it is out of the way out in 183 and the only thing close to walk to was McDonalds.
- 4/5
It is a newer hotel so very clean & up to date. My only complaint was the air conditioner when it shut off you got hot & woke us up every time! Room was roomy & comfortable.
- 4/5
Good value
- 4/5
Overall good
- 5/5
Good quality for the price. Mostly pretty clean.
- 4/5
The TV remote didn't work well in room 420 (8/30/24). I was told that the symptoms meant either the in room box needed to be restarted (no simple task as I had to move the desk) or there was a sensor for the box that was not in the right place. Shouldn't the staff that services the room test the remote from across the room, since this seems to be a known common problem? Then maintenance could fix it before the room was occupied.
- 5/5
Great place to stay at
- 5/5
Best hotel as always!
- 4/5
Security needs improvement someone tried to break into my vehicle last night of my stay.
- 5/5
Works
- 3/5
I was given me keys and opened the room door without issue; Found people inside already; Had to return to lobby for another room; Very embarrassing and possibly dangerous.
- 5/5
I’m working in the area and the property is convenient for me to get to and from.
- 5/5
overall it was great experience .
- 5/5
I have stayed here twice everyone is kind it’s clean and comfortable.
- 5/5
I was in a rig
- 5/5
Everything was as expected clean, friendly staff and comfortable. Squeaky sofa.
- 4/5
Staff was amazing, pet friendly facility. The facility itself is old and the first day a roach was in my room alive!! The area surrounding was a little suspect but I think that is the city of Austin period. Lots of homelessness and addicts. Overall It helped my family during the hurricane crisis in Houston
- 5/5
Wonderful front desk
- 5/5
No complaints!
- 5/5
New well kept property
- 4/5
I like everyone is very nice and the pool!
- 4/5
.
- 1/5
Dirty
- 5/5
quiet
- 5/5
excellent stay
- 5/5
Location
- 4/5
The staff is freindly. The breakfast is good.
- 5/5
The complementary breakfast was outstanding. The room was clean and the checkin staff were great and very friendly.
- 3/5
Nothing was unique. Property was not full but I received a handicap room.
- 5/5
Perfect location close to downtown. Will stay there again.
- 3/5
Was good state there
- 5/5
Very accomodating, courteous service.
- 4/5
Room & bed was very comfortable. Wish they had usb charger in the room, though. Convenient location for our needs. Price increased tho from time of my reservation. I thought the rate at which you reserved is the rate you were charged.
- 4/5
It was a good stay, we were happy with everything.
- 4/5
Advertized hot tub & there wasn't one. Would gave been great after a hard days work.
- 3/5
This hotel was clean enough but could use some extra attention. It wasn't bad but I've stayed in better. We would stay here again.
- 4/5
The property was clean. Easy access to the highway. However no snacks in vending machines.
- 5/5
I like the gate is closed after 10 I didn’t like the vending machines where out of a lot of stuff
- 4/5
Room nice and clean. However had multiple problems with my card key not working. They need to update their system
- 4/5
Super easy check in, side entrance to building so we didn’t have to walk all the way back to the front of the building to get to our room. There was an odd smell in the hallway and our room. It wasn’t a gross/dirty smell but couldn’t quite place it. Our room also had a smell to it. Almost like someone had food in the room before and it lingered. The carpet in the room could also use a deep cleaning but otherwise beds were nice and room looked good.
- 5/5
It’s okay
- 4/5
Room was very comfortable and AC worked very well.
- 5/5
Enjoyed the stay.
- 5/5
Good
- 5/5
Conveniently located within a reasonable distance from the airport. Not far from downtown at all with access to other hot areas in the city of Austin.
- 2/5
Had a wild night so we expected to sleep in. After a few hours of sleep housekeeping was very loud bumping around in the hallway and other rooms that had early checkouts. It was 8AM. Around 9AM the housekeeping LET THEMSELVES IN my room. We didn't have the extra lock on since half of our party was at "breakfast " HOW RUDE!! Breakfast consisted of microwave foods. Terrible scrambled eggs, white mushy potatoes, pale sausage, along with typical breakfast cereals and such. At least they did have waffles though. That saved the day for me somewhat. As a whole I thought I paid too much for a tiny room in dire need of updates. That was amplified by my inability to get rest and a housekeeper barging in. Breakfast sucked. Only good thing was that I did not see bugs. Oh, ice maker was also out of commission on our floor. 140 dollars to not sleep and have poor breakfast 😕
- 5/5
Great staff! Super clean!
- 5/5
The hotel doesn't have a lot of frills and breakfast isn't great. But the hotel was clean and well maintained. The room was clean, comfortable, and in good condition. Great value for the price.
- 4/5
Was very well pleased with this facility, other than a little confusion at check-in, but that was my fault. Front desk staff was friendly & helpful. I would stay here again.
- 5/5
Breakfast was very decent. Room was very clean and tidy. We would go back if we are visiting the area.
- 5/5
Clean, friendly front desk!
- 3/5
Felt unsafe, lobby smelled like cigarettes. Room drawer handles broken/unscrewed. Lots of men/ construction workers. Didn’t see any women or children. Cigarettes all over outside property.
- 4/5
Had issues with the elevators which were next to our room the last night. Hard to sleep with the dings from the doors dingong every couple of minutes.
- 5/5
Not the fanciest place but a good, safe, clean place to stay. Breakfast was good & hot.
- 4/5
Comfortable hotel close to my destination
- 4/5
Good service and quiet rooms. Breakfast buffet was ok but not as nice as some. Good place to stay!