Austin Motor Inn

Just a messed up wifi tried to see streaming video or just regular local TV stations. Might as well not have or advertise wifi.

La maneger es una estafadora primero me cobraron un depósito el primer día y el segundo día tuve que pagar $50 dólares más que fueron aparte de lo que me costó la habitación en la aplicación

Worst place I ever booked

Exceptional

Exceptional

Very good

Bad

good place, good people, solid spot to rest for the night

Cheap. OK for one night. Not recommended for women or kids. Lots of homeless in the area.

Superb

Old property, Not horrible but also not updated

Lo único que no me gustó muchas persona fumando

Where's my deposit for the television remote?

Nothing Everything

Nothing Everything

Good.

Atendimento mal muito noia na entrada do hotel

If u really need to go on a budget I feel u

big room, including table and chair. no microwave.

big room, including table and chair. no microwave.

Great BANG for your BUCK.

They have smoking rooms Addition $10 charged for the remote to the tv! After the booking said all included! There was Loud music played from a near by room almost all night for two days and nights straight . The shorter man at the front desk was extremely rude to me , I almost left the first day. Had my reservation wrong tried to give me a queen /no smoking . I reserved and paid for a King /smoking .I asked for new sheets at 8am from front desk . Ask housekeeper at 10 am . Assured the sheets would be changed by both , came back 6 hours later room is still the same . Lots of walkers outside for it to be on the service road . Not a good week stay in my opinion .

They have smoking rooms Addition $10 charged for the remote to the tv! After the booking said all included! There was Loud music played from a near by room almost all night for two days and nights straight . The shorter man at the front desk was extremely rude to me , I almost left the first day. Had my reservation wrong tried to give me a queen /no smoking . I reserved and paid for a King /smoking .I asked for new sheets at 8am from front desk . Ask housekeeper at 10 am . Assured the sheets would be changed by both , came back 6 hours later room is still the same . Lots of walkers outside for it to be on the service road . Not a good week stay in my opinion .

Never stay here the toilet of all things didn’t work and was not usable had to wait 24 hour + before it was fixed . You won’t enjoy none of it pool was dirty af never will I stay there again 5 days too long only stayed because I couldn’t get my money back and the staff is funny this man @ the desk is no helpful and doesn’t help on purpose rude af I had a bad vacation because of this hotel

This property will suffice for a lone traveller for a single night, but beds are uncomfortable to sleep on, and make sure you bring your own ironing supplies. The ridiculous $10 deposit for the TV remote control is mandatory even if you don't watch TV and just need to sleep. 👎 Bedspreads too old and they don't offer a blanket liner even if the weather is cold. By these measures it surprises me that they even offer toilet paper.

Exceptional

Clean. Economical. Good internet. Safe.

Trash

Everything is well.

No fridge no micro

No micro no fridge

Everything was well.

Terrible place.Might as well ask for a night on the streets. The woman on the phone had an IQ of Zero while sti;; being sarcastic and unhelpful...

Exceptional

DO NOT STAY HERE!! This hotel is the example of why you should never book a nonrefundable room. I am in Austin to work overnights. I booked through Expedia and then called at around 0645 . I asked if there was an early checkin fee the lady was short but said yes it it $10. I asked how early could i check in. Her response was "You can check in now if you want to". My shift got extended so i worked until 8, I went and ate breakfast then proceeded to the hotel. I said o was there to ckeck in, she looked at me like i was crazy. I said im the one that callled and was told i could check in early. She clearly wasnt happy so she asked for the name on the reservation and o gave her mine. I assume she looked me up on the computer, after a couple of seconds she said "you should have asked if your room was avaliable and ready". I was dumbfounded. So i asked if there was any thing that could be done after i tried explaining i just got off and extended overnight shift and she sternly said "you booked through a third-party " as if it was a crime. So i said if i pay for additional time or another day can you put me in a room now, her response remained the same. It was clear she was not going to budge. So i asked what is the earliest that my room will be avaliable, her resonspe was " 1-2". I said i have to go back to work at 7pm is there anything that can be done? Back to the 3rd party response. Moral: They can be rude & nasty either way they keep your money & you cant do anything about it.

Passable

Exceptional

Didn't use theirs. The ice makers hasn't worked in years. They said it. If you don't check out on time the keep your things until you pay on top of deposit they already keep you get charged 50 dollar to get it back. It don't matter if it was 2 or hours late . There are no amenities, zero.

yay best deal in austin

Clean, no frills place. I would definitely return

Room is stink bad broke blankets got holes in it no microwave no refrigerator and the front office won't last you to warm your food either terrible stay is the last option hotel!!!!!

never have a problem when going there. Ample parking, staff and other guests keep to themselves

For the price it was good

They only gave one set of towels for one person, when I had prepaid for 2 adults for two days. They didn't have housekeeping come to clean the room after the first night, as they did state they were going to make our room up while we were at the convention. Manager stated that we had to use our personal bofywash and pay to use the on-site washer and dryer, all that took time away from e om us resting, relaxing, and spe ding quality time together of which we pay good money to be able to have. We were very disappointed overall with the customer ser, lack of AMMENITIES, and lack of housekeeping. We have been going there every weekend for months since our jobs moved us nearer to each other, and it was a convenient location. But we are looking for a new establishment for our lodging and vacations. And management should be replaced by someone who is versed in a better quality customer service, they were verbally rude.

They only gave one set of towels for one person, when I had prepaid for 2 adults for two days. They didn't have housekeeping come to clean the room after the first night, as they did state they were going to make our room up while we were at the convention. Manager stated that we had to use our personal bofywash and pay to use the on-site washer and dryer, all that took time away from e om us resting, relaxing, and spe ding quality time together of which we pay good money to be able to have. We were very disappointed overall with the customer ser, lack of AMMENITIES, and lack of housekeeping. We have been going there every weekend for months since our jobs moved us nearer to each other, and it was a convenient location. But we are looking for a new establishment for our lodging and vacations. And management should be replaced by someone who is versed in a better quality customer service, they were verbally rude.

It was all good

Yes it was all good

Exceptional

I nevwr joined their broke ass wifi. So i dont know what the wifi strength was. There were way worse issues with that near decrepitproperty. They dont care to clean the rooms beyond what they physically see... from the vantage point of the center of rhe room. Becauew they didnt vacuum or clean behind all furniture and did not clean or vacuum under the bed. It was disgusting

I was afraid to stay in that area I didn't realize it was located in a poor neighborhood I seen a lot of white Vans and trucks come through which normally indicate trafficking and other shifting situations going on I didn't rest well I know that housekeeping tried to come in my room without knocking just using their kid I did call the police and inform them of what I was experiencing of course we don't want to use Public Services unless it's an extreme emergency but I'm about de-escalation and preventative situations I would not recommend anyone to stay here also I wash my face with soap and water and they have white towels that cost about maybe 50 cents a piece per se or a dollar maybe and they are trying to build me $70 for the towels that my washable makeup was on everything I wear is washable it doesn't stain I turned in the key at the end of my stay we should be on video and was recalling to request my $10 refund back from the key and the young lady that was in the front for that time stated I didn't sign off on paperwork to leave I said the older lady did not request for me to sign anything she just said to bring the key I took my own trash out the room was clean I made the bed it's not okay to exploit customers or anyone I hope and pray that booking.com addresses this concern and issue I will not choose to return there again or advise anyone to go there unless you are prepared to deal with some situations it's just not a safe place. Thank you for hearing my voice and prayerfully moving forward they will address these concerns for further customers. Ms.Dillsrd

The young lady lady when I first checked in, she was accommodating and polite. I was afraid to stay in that area I didn't realize it was located in a poor neighborhood I seen a lot of white Vans and trucks come through which normally indicate trafficking and other shifting situations going on I didn't rest well I know that housekeeping tried to come in my room without knocking just using their kid I did call the police and inform them of what I was experiencing of course we don't want to use Public Services unless it's an extreme emergency but I'm about de-escalation and preventative situations I would not recommend anyone to stay here also I wash my face with soap and water and they have white towels that cost about maybe 50 cents a piece per se or a dollar maybe and they are trying to build me $70 for the towels that my washable makeup was on everything I wear is washable it doesn't stain I turned in the key at the end of my stay we should be on video and was recalling to request my $10 refund back from the key and the young lady that was in the front for that time stated I didn't sign off on paperwork to leave I said the older lady did not request for me to sign anything she just said to bring the key I took my own trash out the room was clean I made the bed it's not okay to exploit customers or anyone I hope and pray that booking.com addresses this concern and issue I will not choose to return there again or advise anyone to go there unless you are prepared to deal with some situations it's just not a safe place. Thank you for hearing my voice and prayerfully moving forward they will address these concerns for further customers. Ms.Dillsrd

Exceptional

they was responsible for the worst experience I have ever had in my 59 years of age The way I was treated began with the lack of respect And never got back to anything in my vote for improvement Concerning my financial situation. I am capable of being able to afford the things that are FAR ABOVE NEEDS This will not happen again for me. This will be commonplace for the rest of the world who are suffering from the same I WAS TREATED as if they were the ones who were giants and I was just worthless! This was continued throughout the full time I was on the property Filthy room Little respect for the people who really come to the kingdom of the land Still , in secret I am a good man, superior financially, ethically, socially, intellectually, and all other aspects , and you are the service that is necessary. Yes. You can be stupid forever, But I will never be stupidity again But from start to finish every single day is not to return They are

The whole place

Nothing. The whole place

Yes

I want be back it’s nothing like the picture the manager in day time is male very Rude. Keep driving it’s very noisy a loud house keepers are lazy .

Great price and clean was somehow comfortable, the only problem was the location and all employees or staff was very rude, even had a problem with one of them..m The service and the pool....

The service and the pool....

Nope

Bad

.

.

Room and property is disgusting. Room reeks of cigarettes, sheets are stained, plumbing barely barely works. On top of the deplorable condition of this place, they charge a 10 dollar deposit for a room key and a TV remote that your don't even want to touch. If you think they return that 10 dollars after you check out and return their stuff, you're very wrong. 40 dollars for this place is wild, but they just hold on to that 10 dollar deposit and bump it up to 50 just because they can. Whoever runs this slum should be investigated by the powers that be that prevent scams and diseases from foul motels such as this

Very good

Pleasant

Location

it

When I arrived at night, it was very cold and I needed to check in. The lobby door was locked, and the staff member on duty refused to let me enter, citing company policy. When I asked if I could come inside to complete the check in, he firmly said no and was not welcoming at all. His tone came across as aggressive, and it made me feel uncomfortable and unwelcome, more like I was approaching a secured facility than a motel. The room conditions were also poor. The blanket on the bed had holes in it, which reflects a lack of proper upkeep. In the morning, the lobby door was still locked during checkout, and there were no basic amenities such as coffee available. I have stayed in many motels and hotels, and unfortunately this was one says the worst experiences I’ve had, mainly due to the staff attitude and lack of basic hospitality standards.

Prices Na

Yes they were

No microwave

No microwave.

Good for the price

Nothing really Everything

Nothing Hated everything about this place, no towels provided, bashed in sink, bath scalding to way too hot, mold in bathroom, no refunds apon arrival.

The room (105) had a leaking toilet. The rooms have no tables or desks, so finding a place to sit to eat or work is a hassle.

The admitted he's at this hotel or bad no microwave no fridge there is everyday housekeeping which is a good thing for extended stays. No ice machine and the staff in the offices ridepretty rude so

Fast and efficient room is great thank you

We got the suite, definitely worth it. Everything was clean, and the staff is amazing. We had a great experience. The location and there were a couple people that were a little odd but that happens everywhere.

Good prices low deposit Door is highly insecure and the property is extremely loud you can here everything so no privacy really. Cars come and go dusk til dawn. Good in a pinch but it's pretty much a dump.

Ok

Loud by the highway

Great deals

11am checkout

BU

The rooms are clean the waters hot and no one bothers you

Bed Buggs bit me Up my Arm and found them on My jacket. THEY DOMT DO REGUNDS AT ALL EVEN IF ITS BEFORE CHECK IM. Which is crazy and messed up You only get One towel set no matter how many people in the room. And you can’t get any extra tissue or soap after you use the bare minimum in the room. Terrible property mostly because very unhelpful with anything and they play in your face with pricing and because BED BUGS!!!!. And won’t do anything about he bugs or even offer to switch room.

Spacious room, good location. N/A

Good food nearby! N/A

Close to Downtown Austin. No fridge or microwave in room.

Friendly staff

Stay far from this place. Housekeeping knocked on the door while I was sleep and walked in while I was half naked. She stood there after my fiancée yelled get out and she slammed the door. They did not refund my $10 deposit.

I prepaid for one week stay and did not check in. They are refusing to refund my money.

Nice

Great! Thanks

Clean and complete. The sheets and pillows need more attention.

Yes and yes

Doesnt feel clean, all the room is worn out

Bedbugs. Left right away

Check in took longer than expected because the front desk clerk was out on the premises checking rooms. The room was clean. Furthermore there was no microwave, refrigerator nor ice maker. The bed was too firm, I woke up with slight back pain. Yet I do love the Roku Tv with all the channels to watch and me being able to cast to the TV.

Great place to rent from

Kool

Great place to rent from

Great place to rent from

I paid for two nights ahead of time. U refuse to pay me back for the other night. I paid 3rd party but u won’t participate so you can steal my money and I don’t get refund. You are thieves

Pool not available, decent parking, but construction around the area. No appliances is a small hassle. But , fair for the price. Good if you're on a budget in Austin.

Great place to rent from

Great place to rent from

Great

Shower didn't work .. I wouldn't go back! No one should stay here..

Kool

Could not stay here due to my mold allergy. Had to book another hotel. Booked for two nights. Wasn't able to get money back for second night because I booked through hotels.com (a third party)

Ok place. But the principal of non refundable $0.50 per customer adds up. Small money but just principal and borderline unethical and stealing.

Staffs were very rude. Rooms were very dirty and smell too bad. Access road to the Inn was so confusing. It's not worth the money although those rooms were cheaper.

Besides insisting that they spray for pests in my room while I was staying there, it was fine. Breathing poison while paying for it was a bit much. Otherwise, fine for the money.

We were not allowed into the lobby, only given the key through a window. Nothing was available to purchase, no snacks, no ice and no refrigerator in the room. 1 large towel for 2 people.

It’s a Motor Inn, so manage expectations. I must have been given a smoking room, as it definitely smelled. The bed was surprisingly comfortable. The TV offering was also surprisingly great. Bathroom amenities … well bring your own. I assume the fella at check-in was the owner, and he was very nice.

Doing business thru window all day not even face to face and have to turn in remote control to TV for deposit

Been coming here for almost 2 years and haven't had a problem

The area around the location isn't the best but OK if travelling without family. The staff can be nicer but they may have trauma and that's OK. They weren't mean but still.

The hotel was convenient for the price point. I was willing to pay for the accommodation.

Prompt service and affordable

Got accused of having a pet and forced to leave early no refund shortened by a day so I travel alone and have no pets

Great experience

Great place to rent

Great

Great place to rent

Ok, it was clean, and cheap. no breakfast, had to talk through a window to the desk clerk to check in and out, because the lobby door was locked, the pool has seen better days. Lots of folks living there, not the best part of town….. but it was good enough for a short stay. No bedbugs!!!!

Great experience over a year renting

TV worked just fine. Rooms were runned down, outlets didn't work, over charged for for a double room when I was obviously to staff that I was the only one in the room.

Place was unsafe the room was dirty and it smell

Poor management unfriendly staff

It's nice

Great place to rent

This place literally stink. It was dirty. The sheets, towels and wash cloths were not clean. There were buckets outside each door filled with cigarette butts, no emptied them the whole time I was there. They perform all business through a little window with the client standing outside. Rain or shine. The grounds were dirty.

Great place to rest

Although I stayed here for work, I would not recommend this hotel for stays with youngens. I was able to get some sleep after my second night.

Great place to rent

They never gave me my 10 dollar deposit back. Ugly bed covers omg and the room had a smell. Cleaning could of been better too. Just no

Great experience

Great experience

Completely non-responsive.

Was extremely clean on inside no microwave or mini fridge and cheap prices

Nice

It's okay for the money.

Great experience

Please take 10$ deposit away because room price is effort.

No frills and in poor condition. Checked out a day early and received no refund. Sleezy and not a place for a family.

Great place to relax in

Great experience

Other than that I still slept pretty well. It was quiet despite being right on the freeway feeder.

Great place to rent

Great place to rent

I didn't like that the cleaning crew didn't change my sheets the 6 days I was there and left me without clean towels. The property was just great

Bare bones accommodations

This is a serious dive motel, run-down, in a bad neighborhood. That said, room 107 was in surprisingly good shape with new fixtures, a new shower, toilet, and sink, it was reasonably clean and secure. You can do a lot worse for a micro-budget stay. I have paid more for less.

Good customer service

The property is not so clean on the outside but the rooms are kept nice and there are no roaches anywhere I could see. Pool is nice but small, staff are nice and accomodating as much as they can. Vending machines are fairly cheap here. Parking can sometimes be packed. Definitely good to book if u need something cheap and quick, deposit is 10 a night on card only though.

Pool was good but got non smoking and wanted smoking now I owe them money 200$

Good

Very clean

We didn't sleep under the covers because sheets were dirty.

I'm here working with law enforcement

To begin with they charged my credit card for the room and the reservation never showed up so we waited for 5 hours I just sleep outside and they never refunded me my money and you're later I'm still waiting the place is bug infested drug infested hooker infested crime infested you name it infested I really would like my money back ASAP or I'm going to start posting reviews about it every single day thank you

Horrible, got locked out of the room by a battery malfunction one time and then another time because I started my cycle and didn’t know it. They charged me for that time. Also the shower rod fell and almost hit my daughter in the head. They also barely spoke any English. I was never giving a WiFi password though they say there is “free WiFi”. I wouldn’t recommend this place unless your desperate

Service was hard to get in front. This was not very helpful on certain situation on payment.

There was people in the property trying to steal from me so i had to leave

Very very old property for 2024.

I didnt like that a non smoking room the blankets had burnt holes therre was trash under the bed

The staff is amazing!

Good for the price. Would stay again.

Ok to stay

Door locks are vulnerble to break. Floor is slippery.

This place is a dump. No hot water and dirty.

People were active all night: working on their cars, listening to loud television, having conversations at high volume, banging on doors. Floor was not clean so I wore socks or shoes and just took them off to get into bed. Sheets seemed clean but had holes, towels were threadbare and rough and we had only two small bath towels and one wash cloth. We checked out early in the morning and forfeited 2 nights of payment. This motel was not for visitors to the city but seemed to be a residence inn.

I was told to wait in the parking lot for ocher 20 minutes. During that time the office doors were locked and several auspicious people knocked on my car. I also witnessed several crimes but the staff refused to open the door. I left the premises and went to another hotel. Horrible environment. Totally creepy and unsafe.

Water for shower was hot. Air conditioner, TV and WiFi worked. Noisy by hi way, though.