Courtyard by Marriott Addison Midway
About Courtyard by Marriott Addison Midway
Courtyard Dallas Addison Midway has free bikes, seasonal outdoor swimming pool, a fitness center and restaurant in Addison. Featuring a bar, the 3-star hotel has air-conditioned rooms with a private bathroom. Certain accommodations at the property have a patio with a garden view. At the hotel, all rooms have a desk. Rooms have a coffee machine, a flat-screen TV and free WiFi, while certain rooms contain a balcony and some have pool views. The rooms will provide guests with a fridge. Courtyard Dallas Addison Midway also provides a business center and guests can use the on-site ATM machine at the accommodation. Languages spoken at the 24-hour front desk include English and Spanish. Zero Gravity Amusement Park is 6.8 miles from Courtyard Dallas Addison Midway, while Preston Center is 7.1 miles from the property. Dallas Love Field Airport is 7.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests appreciating the cleanliness, comfortable beds, and friendly staff. However, there are recurring complaints about construction noise, thin walls, and lack of breakfast inclusion. Some guests also mention issues with room maintenance and outdated facilities.
- Cleanliness
- Comfortable beds
- Construction noise
- Thin walls
- 4/5
I fell in love with the bed and pillow. Even though the property was older it was a good location and met my needs for a night. I actually have stayed here twice.
- 5/5
Very nice staff
- 4.5/5
Away from traffic noise good location For most part every thing was good
- 0.5/5
Bad
- 2/5
The rooms are ok but the hallways smell bad, are dark, warm, the carpet is dirty and very old.
- 5/5
Exceptional
- 2/5
Disappointing
- 5/5
When you walk in, the fragrance will captivate you instantly!!! The staff is eager to clean the rooms as well. The parking is nice and easy to get. The staff overall is wonderful. We didn’t get to try the breakfast, but I’m sure it’s great too! 10/10 servicez
- 5/5
Pretty good hotel and amazing staff. I’ll repeat it 100 times
- 5/5
Excellent hotel
- 5/5
Service, thank you Austin! location and room was wonderful
- 5/5
Service, thank you Austin! location and room was wonderful
- 3.5/5
ABF doesn't come with the room. Purchase as you want. Nice cafe and dining area. Carpet in hall way and stairway could be improved. A little old.
- 3.5/5
ABF doesn't come with the room. Purchase as you want. Nice cafe and dining area. Carpet in hall way and stairway could be improved. A little old.
- 5/5
Loved the fact that the hotel was very clean from walking into the lobby to the room itself.
- 5/5
Near the train station and otherwise very reliable. Nothing really special, but no surprises is what is so nice about it.
- 4/5
Everything was good, travel with family.
- 2/5
Location Shower and how far it was to the lobby from our room.
- 2/5
Location Shower and how far it was to the lobby from our room.
- 1/5
The lobby and gym were nice, but the rest of the experience felt very uncomfortable. The hallways were dark, had low ceilings, and didn’t feel especially clean, and there were many older-style rooms with sliding glass doors opening directly to the parking lot. Unfortunately, the deadbolt on our room door also didn’t work. We felt unsafe enough that we quietly left and booked another hotel instead — without even requesting a refund — simply because we no longer felt comfortable staying there.
- 5/5
Everything was clean, smelled nice, and staff was great
- 5/5
No
- 4/5
Very good
- 5/5
Everything was Great!! I will definitely go back!!
- 5/5
I loved my stay here, stayed 2 nights. Not big on breakfast so I didn’t check that out. Lots of restaurants near hotel. Parking was great, no worries about your car. My room was nice and clean, ac/heat worked great. Plenty of towels stocked. Housekeeping does check in on you to make sure you have what you need. Staff was very nice and friendly. Easy check in and out. All amenities was accessible for use. Felt like a small apartment with the patio areas attached. Also late check in is before 2am. Will return.
- 5/5
It was nice and easy to access, staff was friendly N/a
- 5/5
It was nice and easy to access, staff was friendly N/a
- 5/5
Exceptional
- 5/5
Great staff, Dale at the front is wonderful! Speedy check in, great spacious room.
- 4/5
Rooms a little narrow.
- 5/5
Room was clean
- 5/5
Great and friendly staff, great location
- 5/5
I enjoyed
- 5/5
Exceptional
- 5/5
It was great clean and the lobby area was relaxing. Pool area was nice as well. The hotel was close to everything but still secluded
- 5/5
Didn’t do breakfast. Parking great!
- 5/5
Clean room and nice staff.
- 5/5
Great old school class. For the money you cant beat this.
- 5/5
Exceptional
- 5/5
Loved everything about the hotel except the shower. Towels were kept in a separate room and the shower glass doesn’t extend the length of the shower. Only goes partway so the air was cold and water got all over the floor.
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Clean room, friendly staff
- 3/5
Breakfast was really good. Decent hotel for the price.
- 5/5
The blackout curtains gave me LIFE!!!! The room was clean and it smelled good through out the hotel. The pool was crystal clear. The courtyard and area around the building was clean and safe. Inside the lobby and lounge area was very comfortable and inviting. The staff was polite and very attentive. No shuttles to the airport. It would have made a world of difference. No complementary breakfast would have been a help as well since there aren't any breakfast locations in walking distance. The toilets are really low and the flushing pressure is low. I had to hold the handle down.
- 5/5
The blackout curtains gave me LIFE!!!! The room was clean and it smelled good through out the hotel. The pool was crystal clear. The courtyard and area around the building was clean and safe. Inside the lobby and lounge area was very comfortable and inviting. The staff was polite and very attentive. No shuttles to the airport. It would have made a world of difference. No complementary breakfast would have been a help as well since there aren't any breakfast locations in walking distance. The toilets are really low and the flushing pressure is low. I had to hold the handle down.
- 5/5
THIS PROPERTY IS PERFECT FOR MY NEEDS!
- 5/5
Exceptional
- 4/5
Staff was friendly and accommodating. Basic hotel. Had a stale smell.
- 5/5
Friendly staff
- 4/5
Closeness to my friends home You didn’t include breakfast with the room
- 4/5
Closeness to my friends home You didn’t include breakfast with the room
- 4/5
Clean room | Staff | Business-friendly | Bar
- 3/5
Shower would not drain. Couldn’t take a shower.
- 5/5
Room very clean and comfortable.
- 5/5
Clean, comfy, wonderful!!
- 5/5
Everything Parking
- 5/5
Parking
- 5/5
Great place to stay!! I only book here when I’m in town.
- 5/5
Clean
- 5/5
Property was clean and cozy
- 5/5
Fabulous location! Beautiful rooms. Spotless. And the staff was super friendly.
- 5/5
Expedient, check-in. Great service! Right near the galleria.
- 5/5
Expedient, check-in. Great service! Right near the galleria.
- 5/5
Love it
- 5/5
Love it
- 5/5
The staff was amazing from the time i check in til the time i check out i had 1 problem and the guy that was working Friday night came right up fixed it and i was well please.. The room was cleaned and i use to be a Room inspector and they was up to part!!! Will be back in the near future fiture
- 5/5
The staff was amazing from the time i check in til the time i check out i had 1 problem and the guy that was working Friday night came right up fixed it and i was well please.. The room was cleaned and i use to be a Room inspector and they was up to part!!! Will be back in the near future fiture
- 5/5
Exceptional
- 5/5
Room is very clean and it’s a convenient location.
- 5/5
Room is very clean and it’s a convenient location.
- 4/5
The location expected it a little different room
- 5/5
Very friendly staff at the check-in and check out Great service from the bar! Clean and quiet rooms I did not have a car so the choices to eat nearby were limited
- 4/5
The location expected it a little different room
- 5/5
How quiet it was I liked everything about my stay .
- 5/5
Very friendly staff at the check-in and check out Great service from the bar! Clean and quiet rooms I did not have a car so the choices to eat nearby were limited
- 2/5
The hallway noise, thin walls, tiny refrigerator. There is only one ice machine on the 1st floor and it was on the far opposite side of where our room was. The shower layout is set up so you have to walk into it to turn on the water and get sprayed with cold water. Then there is only a half shower door so water sprays out all over the floor creating a really dangerous and slippery situation. The patio door was broken and we had to have maintenance come fix it. The air conditioner makes these strange, loud noises like someone is banging on the window.
- 5/5
great
- 5/5
great
- 4/5
Bed was comfortable
- 4/5
Bed was comfortable
- 5/5
Clean nice
- 5/5
Clean nice
- 2/5
Our first room was dirty but the front desk was swift to change it for us. The front desk folks are wonderful and beyond kind and friendly, but that’s about the only positive. This was not like what I expected. It felt like a high end motel with the set up offered, not an actual Marriott hotel. The beds and pillows were absolutely awful and I slept terribly all three nights. The shower design is absolutely ridiculous, you have to get wet to turn the shower on and water can just spew out onto the floor, and be careful! The shower floor is very very slick! Can’t open the curtains on the first floor because people can just look right into your room. Definitely won’t be back - but the staff was very nice.
- 2/5
Our first room was dirty but the front desk was swift to change it for us. The front desk folks are wonderful and beyond kind and friendly, but that’s about the only positive. This was not like what I expected. It felt like a high end motel with the set up offered, not an actual Marriott hotel. The beds and pillows were absolutely awful and I slept terribly all three nights. The shower design is absolutely ridiculous, you have to get wet to turn the shower on and water can just spew out onto the floor, and be careful! The shower floor is very very slick! Can’t open the curtains on the first floor because people can just look right into your room. Definitely won’t be back - but the staff was very nice.
- 5/5
We were stuck in Dallas due to Winterstorm. Finding the property and checking in was matter of minutes. Flawless operation during a chaotic night. The property and the operation outdoor and indoor was clearly prepared in advance and was not effected by the Arctic storm front, it could not be said about DFW metroplex municipal authorities.
- 4/5
It was a plea
- 4/5
It was a plea
- 4/5
Friendly staff, nice lobby with common areas to sit, comfortable room, will return!
- 4/5
Friendly staff, nice lobby with common areas to sit, comfortable room, will return!
- 2/5
I had to call the front desk to complain about a neighboring room where people were screaming and laughing around midnight for two consecutive nights. Despite the complaint, the noise continued, and I ultimately couldn’t tolerate it anymore and had to check out early. If you’re a light sleeper or value a quiet stay, this is something to consider. The property has potential, but soundproofing and noise control need improvement.
- 2/5
I had to call the front desk to complain about a neighboring room where people were screaming and laughing around midnight for two consecutive nights. Despite the complaint, the noise continued, and I ultimately couldn’t tolerate it anymore and had to check out early. If you’re a light sleeper or value a quiet stay, this is something to consider. The property has potential, but soundproofing and noise control need improvement.
- 5/5
Our stay was perfect! The gentleman that checked us in was great, very friendly and nice. The room was nice and clean, the hotel is very clean and smells great. Parking easy. They have coffee & food for purchase.
- 5/5
Our stay was perfect! The gentleman that checked us in was great, very friendly and nice. The room was nice and clean, the hotel is very clean and smells great. Parking easy. They have coffee & food for purchase.
- 4/5
The room had dirty water left in the sink and a towel that looked like it was used to wash dishes. Receiving else was good
- 4/5
The room had dirty water left in the sink and a towel that looked like it was used to wash dishes. Receiving else was good
- 5/5
Nice clean and friendly staff N/A
- 4/5
The hotel was perfect for just what we needed. Spending time with our family on New Year’s Eve and not having to drive back home.
- 4/5
The hotel was perfect for just what we needed. Spending time with our family on New Year’s Eve and not having to drive back home.
- 5/5
Everything
- 3/5
No free breakfast. Complimentary coffee cold
- 3/5
No free breakfast. Complimentary coffee cold
- 4/5
Excellent location and service is good.
- 4/5
Excellent location and service is good.
- 5/5
Yes to both. Kia very helpful
- 5/5
Yes to both. Kia very helpful
- 5/5
Excellent staff very clean room
- 5/5
Excellent staff very clean room
- 3.5/5
Location great. 6-minute drive to my job site along with the great amenities. There was no shower door. Had to clean water up every time I showered. Hallway was always freezing like air conditioning was on.
- 5/5
It was the nicest and quickest check in ever! Found out I am an Ambassador status. Breakfast cooked was fast and tastey. Liked the bar opened for happy hour. Room was perfectly located for easy come and go.
- 5/5
It was the nicest and quickest check in ever! Found out I am an Ambassador status. Breakfast cooked was fast and tastey. Liked the bar opened for happy hour. Room was perfectly located for easy come and go.
- 5/5
They allowed me to park my semi/bobtail here and were super nice! Room was perfect!
- 5/5
They allowed me to park my semi/bobtail here and were super nice! Room was perfect!
- 5/5
Room was top tier clean, nice, and quiet. Met my exact standards of a Marriott hotel. Will def stay again.
- 5/5
Room was top tier clean, nice, and quiet. Met my exact standards of a Marriott hotel. Will def stay again.
- 5/5
Wonderful staff!
- 5/5
Wonderful staff!
- 5/5
Easy check-in, clean room, convenient parking, friendly and helpful staff, and relaxing environment made this a great stay.
- 5/5
Easy check-in, clean room, convenient parking, friendly and helpful staff, and relaxing environment made this a great stay.
- 4/5
Bed was comfortable. Staff nice.
- 4/5
Bed was comfortable. Staff nice.
- 3/5
The bed was horrible.. you can totally tell where people sleep in it .. it’s dented in so bad … also there were so many ants in the room. But the staff was friendly
- 3/5
The bed was horrible.. you can totally tell where people sleep in it .. it’s dented in so bad … also there were so many ants in the room. But the staff was friendly
- 5/5
Kia was great to deal with. Super helpful. Thanks.
- 5/5
Kia was great to deal with. Super helpful. Thanks.
- 5/5
Clean, quiet, comfortable and easy to access
- 2.5/5
The bar The room was smelly and there was a roach in the refrigerator!!!
- 3/5
Patio doors sealed shut with gaps
- 3/5
Patio doors sealed shut with gaps
- 1/5
This hotel was completely closed under construction. I drive up at 11:00pm to signs and permits on the front glass doors. Do not book here!!!!! It needs to be removed from the system.
- 1/5
This hotel was completely closed under construction. I drive up at 11:00pm to signs and permits on the front glass doors. Do not book here!!!!! It needs to be removed from the system.
- 5/5
Clean room staff was very friendly
- 5/5
Clean room staff was very friendly
- 2/5
Didn’t give us the two queen beds I reserved. Had to make due with a king and fold out bed. 👎
- 2/5
Didn’t give us the two queen beds I reserved. Had to make due with a king and fold out bed. 👎
- 5/5
the signage. I drove past it 3 times. Sign on building hard to see from road.
- 5/5
Very nice hotel. Entrance to the rooms was from outside which was a welcome difference. Quiet neighborhood,
- 5/5
Very nice hotel. Entrance to the rooms was from outside which was a welcome difference. Quiet neighborhood,
- 5/5
Great experience and the staff was very nice and friendly. Rooms were clean as well.
- 5/5
Great experience and the staff was very nice and friendly. Rooms were clean as well.
- 5/5
Nice
- 5/5
Nice
- 5/5
Lovely lay out Pool area needs a little work.
- 5/5
Great location and clean
- 5/5
The hotel is amazing, and they have a SUPER FRIENDLY staff!!!
- 5/5
The hotel is amazing, and they have a SUPER FRIENDLY staff!!!
- 4/5
Room was very clean, very quiet. The staff was very friendly and helpful
- 4/5
Room was very clean, very quiet. The staff was very friendly and helpful
- 5/5
Grear hotel. Clean, safe, grear area.
- 5/5
Grear hotel. Clean, safe, grear area.
- 2/5
I like the fact that the property was very quiet and it was a great place to rest. What I didn’t like from the stay is the fact that there were ants in my room where we sleep I took pictures also the sofa seats were uncomfortable and hard another thing I didn’t like was that on Thursday August,14,2025 there was no warm water to take a bath in room 232 I had to take a bath with cold water and it was not a good or warm experience. For what I payed I think that we deserved better other than that everything was fine.
- 4/5
Aretha the housekeeper, Juan Front Desk helped me with my wifire. The bed was nice and clean. The pool had to be clean, which I missed getting into. Other than that. Give it a 55
- 4/5
Aretha the housekeeper, Juan Front Desk helped me with my wifire. The bed was nice and clean. The pool had to be clean, which I missed getting into. Other than that. Give it a 55
- 5/5
Really enjoyed my stay
- 5/5
Really enjoyed my stay
- 5/5
Everything was great except the bed was to soft, I had back surgery so it was not comfortable for me.
- 5/5
Everything was great except the bed was to soft, I had back surgery so it was not comfortable for me.
- 3/5
The rooms smelled musty...I think the AC units need more frequent cleaning.
- 3/5
The rooms smelled musty...I think the AC units need more frequent cleaning.
- 4.5/5
The pool wasn't open that's about it
- 5/5
AC was not cooling the room
- 5/5
AC was not cooling the room
- 5/5
Water was hot, A/C was cold. What more could you ask for in Texas in the middle of summer.
- 5/5
Water was hot, A/C was cold. What more could you ask for in Texas in the middle of summer.
- 5/5
My place to stay away on trips and leisure awesome!
- 5/5
My place to stay away on trips and leisure awesome!
- 5/5
Nice
- 5/5
Nice
- 5/5
The people was great. Great service
- 5/5
The people was great. Great service
- 5/5
Amazing everything I enjoyed myself!
- 5/5
Amazing everything I enjoyed myself!
- 3/5
The property itself was fine. The hallways smelled like weed. The person at the front desk promised a manager would call and likely give a credit. Never heard from a manager.
- 3/5
The property itself was fine. The hallways smelled like weed. The person at the front desk promised a manager would call and likely give a credit. Never heard from a manager.
- 5/5
Pool should be open later but other than it was great
- 5/5
Pool should be open later but other than it was great
- 5/5
Clean & comfortable!
- 5/5
Clean & comfortable!
- 5/5
Great stay
- 5/5
Great stay
- 4/5
Property and the room were clean and well kept. The only suggestions I could offer are to include grab bars in the newly re-designed shower for safety. Also, older-style commode could be replaced with a chair-height unit for greater comfort.
- 4/5
Property and the room were clean and well kept. The only suggestions I could offer are to include grab bars in the newly re-designed shower for safety. Also, older-style commode could be replaced with a chair-height unit for greater comfort.
- 5/5
thank you
- 5/5
thank you
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
The stay was great! The room was great and comfortable!
- 5/5
The stay was great! The room was great and comfortable!
- 3/5
Elevator was hard to find. Patio door stuck. Paint left in the hall way. No breakfast.
- 3/5
Elevator was hard to find. Patio door stuck. Paint left in the hall way. No breakfast.
- 5/5
I love there
- 5/5
I love there
- 5/5
The staff
- 5/5
The staff
- 5/5
Staff was AMAZING! Kiera at the front desk was professional, courteous, the best customer service I’ve received at a hotel. Night clerk just the same- wish I would have gotten his name.
- 5/5
Staff was AMAZING! Kiera at the front desk was professional, courteous, the best customer service I’ve received at a hotel. Night clerk just the same- wish I would have gotten his name.
- 5/5
Great area, nice surroundings
- 5/5
Great area, nice surroundings
- 5/5
Second time staying here and just as pleased as we were the 1st time, last year. Quiet, clean and love how different the property is vs a traditional looking hotel. Courtyard is beautiful. Feel safe here. Front desk is very attentive.
- 5/5
Second time staying here and just as pleased as we were the 1st time, last year. Quiet, clean and love how different the property is vs a traditional looking hotel. Courtyard is beautiful. Feel safe here. Front desk is very attentive.
- 1/5
We paid for breakfast in advance but options were very limited. Room smelled like pets. Staff was not very helpful. Hallways did not have air-conditioning. Would not stay here again.
- 1/5
We paid for breakfast in advance but options were very limited. Room smelled like pets. Staff was not very helpful. Hallways did not have air-conditioning. Would not stay here again.
- 5/5
Good place to stay
- 5/5
Good place to stay
- 5/5
Highly recommended.
- 5/5
Highly recommended.
- 5/5
The hotel was nice the staff was prompt and accommodating.
- 5/5
The hotel was nice the staff was prompt and accommodating.
- 4/5
Nice area. The hallways are long and made weird but it was a good stay overall. Very nice staff.
- 4/5
Nice area. The hallways are long and made weird but it was a good stay overall. Very nice staff.
- 5/5
What was making about the property was the spacious room with the walk in shower in addition to the king size bed. The room came with fresh towels and my name was on the tv, which was my favorite part of the entire room. The hotel staff was very accommodating, especially with providing me with complimentary tooth paste as I left mine at home. It felt just like home, maybe even better.
- 5/5
What was making about the property was the spacious room with the walk in shower in addition to the king size bed. The room came with fresh towels and my name was on the tv, which was my favorite part of the entire room. The hotel staff was very accommodating, especially with providing me with complimentary tooth paste as I left mine at home. It felt just like home, maybe even better.
- 5/5
Good
- 5/5
Good
- 5/5
This is a great location and lovely hotel with good amenities
- 5/5
This is a great location and lovely hotel with good amenities
- 5/5
The staff here were so nice and courteous. My room was clean and the bed the was comfortable as well. Even the housekeeping and maintenance staff were nice. I enjoyed my stay.
- 5/5
The staff here were so nice and courteous. My room was clean and the bed the was comfortable as well. Even the housekeeping and maintenance staff were nice. I enjoyed my stay.
- 5/5
Dale's impressive customer service has cemented my choice to stay with Addison Midway every time I come in town now!
- 5/5
Dale's impressive customer service has cemented my choice to stay with Addison Midway every time I come in town now!
- 4/5
Only stayed for one night but it was a good stay staff was friendly room was comfy the only thing i wasn't a fan of was the whole glass door on the first floor luckily it is covered by a sheet.
- 4/5
Only stayed for one night but it was a good stay staff was friendly room was comfy the only thing i wasn't a fan of was the whole glass door on the first floor luckily it is covered by a sheet.
- 3/5
I only stayed for one night. The place is old and has a bit of smell. The room was fairly clean. Very little food options nearby.
- 3/5
I only stayed for one night. The place is old and has a bit of smell. The room was fairly clean. Very little food options nearby.
- 2/5
We were there for place for our son to get ready for his prom. So glad when the limo arrived and we could leave. Didn’t even bother to stay the night.
- 2/5
We were there for place for our son to get ready for his prom. So glad when the limo arrived and we could leave. Didn’t even bother to stay the night.
- 4/5
I wish there were more/better food options at the hotel so that I didn’t have to travel for food. The cafe had very limited hours and the food offered at the self serve kiosk was subpar. There was a sandwich and two chicken ceasar salads in the fridge that were expired, unless the date on the sticker was prepared on (it was 4/4 and the sticker said 4/1, usually these stickers indicate sell by or perishable by date). It was a lot of junk food frozen options. Would like to see more variety offered and better coffee in the rooms. Otherwise the room was very clean and comfortable.
- 2/5
Property was clean, a little noisy. Food was delicious, but they charged my breakfast to my room that I already paid for with a debit card (the transaction went through my bank account). They tried to tell me the cameras showed no payment was made. It was on my oninne banking as a transaction, so that could not be disputed. They wouldn't take it off, even with proof. They told us we had a poolside view with the patio/balcony, but our room had a view of the back parking lot with construction. Phone didnt work. Advertised Starbucks coffee, but that was only until 10 am, even though they told me it was "all day." Not a happy customer.
- 3/5
room wasn't clean, had to switch rooms because it appeared to be flea's or something of that sort on the bed sheets in the first room. The staff downstairs never answer the phone and when they do, they put me on hold several times back to back. My last night staying there the air conditioner went out around 8:30 pm and they didn't have any maintenance or anyone available to come look or fix the AC.
- 5/5
Great customer service
- 5/5
Had a minor problem with cleanings. But staff fixed the problem asap
- 5/5
Everything was great only problem didn’t get fresh towels daily
- 3/5
1. The water was not hot enough in the shower for the entire stay. 2. The on-site breakfast/drinks options were very limited and over priced
- 4/5
Hallway noise can be loud
- 3/5
It was noisey all the times when people talk while walking
- 5/5
Clean and easy
- 2/5
The staff assisted me at check in was unbelievably unprofessional. Took her twenty minutes to give me a key to a room, which turned out to be occupied (I tried opening the door but the latch was on, went back to the front desk and upon checking she confirmed the previous guest didn’t check out.). Then it took her another thirty minutes to get me to a second room. By the time I made it to my room it’s already past midnight. No apologies no nothing whatsoever. Horrible service considering this is a Marriott property.
- 5/5
Desk clerk was nice and friendly!
- 3/5
Sewage back up in my room but the customer support team was on point and took care of me as best they could.
- 4/5
Thank you for the hospitality! I appreciate the way the room was set up.
- 5/5
Y
- 3/5
Room entry door has a full inch clearance under the threshold, ypu can hear every conversation down the hallway, every person walking.
- 5/5
Awesome location
- 5/5
Good place
- 5/5
The room was nice, a little older and in need of minor repairs. The staff was very friendly and courteous!
- 4/5
We stay here when visiting family in the Dallas area. It’s clean, comfortable, and convenient for a reasonable price.
- 2/5
Only 1 working elevator. Which made it extremely difficult ( I have both knees replaced and left hip replacement) booked for 2 queen beds, I received 1 king bed and a pull out couch. Bed pillow case was nasty and not replaced from former reservation. Was told and booked for breakfast vouchers, which I didn’t receive on Saturday morning because we left for the day before 7:00 am. Was not told breakfast was not served till 7:00 am. Air conditioner cluncked VERY loud when it turned off all night. Hotel is being renovated and not user friendly. Will not stay here again, ever.
- 5/5
My stay was amazing and my check in was great
- 5/5
Really cool lobby and rooms with character. Super easy check in and out
- 2/5
It was convenient to where we had to be each day and it was nice having the food bar opened in the evening
- 5/5
The staff was GREAT, room was great, location and cleaning was fantastic. One observation that could improve, as a gift at check in I was given a water battle and a little bag of nuts, nice, but that is something that could be available in the room with a couple of bottle of waters complementary, knowing that a water bottle is around 10 cents, so a gift at the desk of 10 cents its not that impresive. If you give a gift for being a member of the hotel, something like a cookie or something a bit more valuable (dont have to be much) but a nice cookie might at a nice touch to it and not a 10 cents bottle of water. Besides that we had a great stay and will definitely book the hotel again, this was just more of a suggestion.
- 4/5
Television stations and guide were not synced together
- 3/5
This place was not the usual high standard I would expect from courtyards . The place was dirty , carpets stained and trash left in stairways. AC unit was nosy so it was hard to sleep.
- 5/5
Great customer service
- 5/5
Amazing very clean
- 3/5
It was ok the rooms need remodeling and hallway carpet needs to be updated.
- 5/5
Great stay great room great customer service
- 2/5
When you first walk into the lobby, it looks so nice. You think you’ve hit the jackpot! But, don’t be fooled like we were. Once you get around the side or back and enter the door to the hallways, you’ll see immediately what it’s really about! Floors and stairs are filthy and stink. Ceilings and walls have water Damage and mold. Multiple room doors look like they’ve been broken into. The entire place stinks so bad and they try to cover it up with strong air freshener. The room that we had looked nothing like what you see in the pictures on the website. It’s very outdated, very small, and not clean. We also had a leak from the refrigerator we believe. There was a cold wet area on the floor the entire time we stayed. The balcony is so tiny, dirty, and bug filled, it’s useless. And the supposed “courtyard view” that we had was terrible. Nothing nice to see at all. I would not recommend anyone to stay here. In all honesty, I could’ve paid way less at the motel 6 and probably had a better experience. I can’t believe that Marriott would even own and operate out of a building in this bad of condition.
- 2/5
Wish we knew property was being renovated -- the renovation noise was an issue.
- 4/5
Hotel ok for the price.
- 5/5
Great stay. This our place to stay when we come to the area for work. Beds are comfortable.
- 4/5
I did not like the bed, but everything else was great.
- 5/5
Very nice and clean location
- 5/5
Great stay, always comfy
- 1/5
This was an awful hotel. I will never stay at this hotel again. When we arrived at the hotel we checked into our rooms the floors in the lobby were nasty and smelly. It was disgusting. We didn't receive room service until the second day. We had to ask for service. I am very dissatisfied with this hotel and the service.
- 5/5
Juan and the entire staff were SUPER FRIENDLY..this will my location to stay when I’m that area
- 5/5
Internet at property was not working contacted the front desk they said it was fine but multiple devices would not connect
- 5/5
Thank you so much. It’s the same everytime I come
- 5/5
Only complaint would be the musty smell from the carpet was worse in the hallways than in the rooms, but could still smell it in the room. The carpets need to be replaced or just removed. Everything else was great!
- 2/5
The rooms are very hot
- 5/5
Excellent hotel. Great value.
- 5/5
Great hotel and affordable price!!!
- 5/5
Staff were helpful and efficient with check-in & check-out. Room was clean & cool (which was great, as it was blazingly hot outside). Rooms seem well-insulated for sound - one of the nights I had some pretty noisy neighbors, but between the insulation & the white noise from the A/C, that pretty well drowned them out. Shower was hot and had good pressure (always important!) Overall the same good stay I generally expect at a Courtyard. (I did not check out breakfast/pool/other amenities, so no notes on those.)
- 5/5
Nice facility
- 5/5
Very clean, cozy and friendly
- 1/5
The property is right next to a noisy construction site. They start doing construction at 7am and woke me up. Would have been nice if they assigned me a room that was not right next to the construction.
- 5/5
Wish the bathrooms had ventilation
- 5/5
Overall Good experience
- 5/5
Everything
- 5/5
Great service thanks for the hospitality
- 5/5
Thanks
- 1/5
It's a very dated hotel with 1 elevator that we had to walk a country mile to reach, the balcony were full of spider webs & the only way to contact the front desk is to go in person because no one answers the phone from your cellphone because there's no landline phone in the rooms...oh the mini frig on It's highest setting does not chill anything unless you're staying a week or more...smdh