Members-only rates
3.2 / 5 Good

Quality Inn

Quality Inn
Quality Inn – West Haven, CT
Quality Inn – West Haven, CT
Check in 3:00 PM
Check out 11:00 AM

About Quality Inn

Located just off I-95, the hotel sits on the shore of New Haven Harbor and is just 2.5 miles from downtown New Haven. It serves a continental breakfast every morning. Free Wi-Fi access and cable TV are provided in every room at Quality Inn. They are equipped with a microwave and a refrigerator and furnished with a work desk. The front desk at the Quality Inn Hotel is staffed 24 hours a day and offers fax and copy services. Guest laundry facilities are also available on site. Yale University is a 12-minute drive from the hotel. The Yale Center for British Art is 2.5 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • On-site dining
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

3.2 / 5
Good 534 reviews
  • Engine customer Jun 2026

    There idea of breakfast fell extremely short. Beyond that the stay was fine.

  • Engine customer Jun 2026

    Had to change room 3 times. Stained bed sheets and pillows. Rooms smelled of cat urine. While in room, noise was very loud and disturbing.

  • Engine customer Jun 2026

    The breakfast was poor. No waffle batter. No bagels. Chair in room was broken. Room smelled stale.

  • Engine customer Jun 2026

    Nothing except for the proximity to Yale The front desk behind triple paned glass and a locked door should have sent me running. It was run down and the rooms had a terrible moldy smell. The area was beyond sketchy. Two women had a raging fight in the hallways at 2:00 am waking us up. My daughter was petrified.

  • Engine customer Jun 2026

    Room was clean thats only good abput the stay Really noisy and clearly there was prostitution on going and people where partying during night. All the noice came through walls so not a good place to sleep.

  • Engine customer Jun 2026

    Very poor

  • Engine customer Jun 2026

    Ceilings were peeling off, paint was coming off

  • Engine customer Jun 2026

    The location was convenient, but the hotel needs improvement in terms of cleanliness and facilities.

  • Engine customer Jun 2026

    Nothing. Rude staff and management, payed almost $200 to stay at refurbished crackhouse. Front desk yelled at me for bringing my one waffle and one yogurt to my room. I left that shit on the counter. It was unsafe. Shady characters at the front desk and throughout MOTEL. I parked in the back and the key pad didn’t work. Anyone have access to the building in a not so great part of West Haven. Not clean. Although the room looks newly refurbished, there were hair and loose tobacco on bed and bathroom. Mini fridge smelled and frozen. Not quiet. I was super tired and a deep sleeper. Still got woken up throughout the night by screams and shouting.

  • Engine customer Jun 2026

    Owners/ staff lives at hotel with kids running around. 👎

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    Yes

  • Engine customer Jun 2026

    The room was very comfortable and spacious. Shower was hot!!!!!! Not enough lighting in room

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    The room was clean. I did not like the neighborhood.I waited almost an hour to check in because there was a group of people in motorcycles . I had reservation and still i had to wait. Those people were making noises in the parking lot all night. When I check out , walking to my car there were 3 young people arguing in the parking lot and i was in fear. I will never stay again in you hotel.

  • Engine customer Jun 2026

    Very good

  • Engine customer Jun 2026

    average hotel. Expensive for what we paid. Probably it was due to graduation week. Breakfast mediocre. Staff not very friendly.

  • Engine customer Jun 2026

    Passable

  • Engine customer Jun 2026

    Pleasant

  • Engine customer Jun 2026

    Room had everything you would need. Even had ironing board and iron, coffee machine, and fridge. Room was tidy and clean. Free private parking was a plus! Breakfast wasn’t fancy but good enough. A bit off the beaten path. Paper thin walls. Very noisy during the morning.

Frequently asked questions about Quality Inn

Does Quality Inn have free Wi-Fi?
Yes, Quality Inn offers free Wi-Fi for all guests.
Does Quality Inn offer parking?
Yes, Quality Inn offers free parking on-site.
Does Quality Inn have meeting spaces, conference centers, or conference rooms?
Yes. Quality Inn offers meeting spaces for business and group use.
Does Quality Inn have a fitness center?
Quality Inn does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Quality Inn located, and how walkable is the area?
Quality Inn is located at 7 Kimberly Ave, West Haven, CT 06516. With a Walk Score of 58, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

Why no public rates?

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