Courtyard Houston The Woodlands
About Courtyard Houston The Woodlands
Courtyard Houston The Woodlands features a fitness center, terrace, a restaurant and bar in The Woodlands. This 3-star hotel offers a 24-hour front desk and an ATM. Alley Theater is 30 miles away and Downtown Aquarium is 30 miles from the hotel. Guests at the hotel can enjoy an American breakfast. There's an on-site snack bar and guests can also use the business area. Cynthia Woods Mitchell Pavilion is 1.2 miles from Courtyard Houston The Woodlands, while Wortham Center is 29 miles away. George Bush Intercontinental Airport is 14 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Many guests were dissatisfied with the ongoing renovations, citing lack of notification and inconvenience. The hotel staff was frequently praised for their friendliness and helpfulness. However, some guests reported issues with cleanliness and maintenance.
- Friendly and helpful staff
- Convenient location
- Ongoing renovations with poor communication
- Issues with cleanliness and maintenance
- 5/5
Very good service
- 5/5
The staff was very friendly and the room was so clean. We enjoyed our stay. We will book here again.
- 5/5
Everything about this property was great .
- 0.5/5
I did not like hotel. Too far to venue and was overcharged for a one night stay. Small room and thin walls. Heard everyone in hallway. Front desk could not resolve issue with hotel service problems.
- 5/5
Excellent Location!! Excellent service!!
- 5/5
Exceptional
- 3/5
No complementary breakfast.
- 5/5
Very clean and close to the venue we were visiting No out door pool
- 5/5
Very clean and close to the venue we were visiting No out door pool
- 5/5
Friendly staff, good area
- 5/5
Location was a little further from the main area than we thought
- 5/5
Staff was excellent. Very helpful. Location was a little further from the main area than we thought
- 4.5/5
Superb
- 4/5
Great room
- 1/5
The AC unit is old and makes noise when it kicks in and out of cycle twice an hour all night long, VERY LOUD They did update recently, but now they charge for parking and serve no free breakfast, Go Book Anywhere Else !
- 4/5
Nice and conveniently located
- 4/5
Nice and conveniently located
- 4/5
It is good
- 5/5
Great location! Rooms are newish and super clean. They have a bar/food available for purchase. Check in staff is extremely friendly and helpful. I will definitely stay again.
- 4.5/5
Superb
- 4.5/5
Convenient location. Friendly staff Nothing to not like.
- 4.5/5
Convenient location. Friendly staff Nothing to not like.
- 5/5
The Courtyard Houston was excellent. The stuff was very helpful and the entire facility was very clean.
- 5/5
The Courtyard Houston was excellent. The stuff was very helpful and the entire facility was very clean.
- 4/5
Room spotless
- 4/5
Room spotless
- 5/5
The room was very clean. The bed was comfortable. The entire hotel was clean and very nice. We will definitely stay here again.
- 5/5
The room was very clean. The bed was comfortable. The entire hotel was clean and very nice. We will definitely stay here again.
- 5/5
I liked that everything was clean and neat, bed was comfortable. I did not like that there was no free breakfast.
- 5/5
I did not like that there was no free breakfast.
- 5/5
Front desk attendant was very accommodating and friendly.
- 5/5
Front desk attendant was very accommodating and friendly.
- 5/5
Exceptional
- 5/5
Very comfortable room, very clean, spacious, with a balcony. Awesome Hotel. Will stay again
- 5/5
Very comfortable room, very clean, spacious, with a balcony. Awesome Hotel. Will stay again
- 5/5
Exceptional
- 2/5
My credit card was charged $340.00 even thi i already paid through Expedia. And the phone number provided by Expedia and the internet search is not working. Im a truck driver and cant afford to back track just to figure out why i was charged so much. Never heard of a deposit costing that much either.
- 2/5
My credit card was charged $340.00 even thi i already paid through Expedia. And the phone number provided by Expedia and the internet search is not working. Im a truck driver and cant afford to back track just to figure out why i was charged so much. Never heard of a deposit costing that much either.
- 5/5
Clean room and friendly staff
- 5/5
Clean room and friendly staff
- 5/5
The head supervisor of room housekeepers was attentive and made sure customers were happy.
- 5/5
The head supervisor of room housekeepers was attentive and made sure customers were happy.
- 5/5
The room was perfect, clean, well organized, and had an awesome huge balcony with patio furniture to enjoy the fresh air and sunshine.
- 5/5
The room was perfect, clean, well organized, and had an awesome huge balcony with patio furniture to enjoy the fresh air and sunshine.
- 5/5
Great hotel!
- 5/5
Great hotel!
- 1/5
Tv didn’t work correctly and there was a roach in the bathroom.
- 1/5
Tv didn’t work correctly and there was a roach in the bathroom.
- 5/5
Everything was good
- 5/5
Everything was good
- 5/5
Very quite and safe
- 5/5
Very quite and safe
- 4.5/5
Unfortunately there was an incident. The TV went out on Saturday night and they couldn't watch any football and the same thing goes for Sunday, and also no jacuzzi
- 4.5/5
Superb
- 2.5/5
Close to place we had to be at. Clean. Nice staff The tv didn’t work and they didnt tell anyone they had an order for it to be worked on.
- 2.5/5
The tv didn’t work and they didnt tell anyone they had an order for it to be worked on.
- 4.5/5
Superb
- 5/5
Very clean and friendly Nothing
- 5/5
Very clean and friendly Nothing
- 3/5
Great hotel but they allowed a hotel party go on in the room next to me all night!
- 3/5
Great hotel but they allowed a hotel party go on in the room next to me all night!
- 5/5
The property was nice and clean. Staff was super friendly and helpful. Room was great. Our hot water in our shower didn’t work very well
- 5/5
This was my second time staying and everything was amazing. Staff was friendly, place was clean and comfortable.
- 5/5
This was my second time staying and everything was amazing. Staff was friendly, place was clean and comfortable.
- 5/5
The hotel was amazing I am definitely planning on staying there again sometime when I go to concerts or events in the area.
- 5/5
The hotel was amazing I am definitely planning on staying there again sometime when I go to concerts or events in the area.
- 5/5
The staff were incredible and so accommodating. I made a mistake with my Expedia booking, and they really went above and beyond to fix it.
- 5/5
The staff were incredible and so accommodating. I made a mistake with my Expedia booking, and they really went above and beyond to fix it.
- 3/5
Nice
- 3/5
Nice
- 5/5
Staff and cleanliness. Everything was great.
- 5/5
We only stayed for one night but it was a great experience. The ONLY thing negative is the ice machine was broken on our floor but we didn’t need it so no big deal. The staff was friendly, the room was perfect, and the check-in/out was very quick and easy. We would definitely go back
- 5/5
We only stayed for one night but it was a great experience. The ONLY thing negative is the ice machine was broken on our floor but we didn’t need it so no big deal. The staff was friendly, the room was perfect, and the check-in/out was very quick and easy. We would definitely go back
- 5/5
Great staff and clean rooms.
- 5/5
Great staff and clean rooms.
- 5/5
Great staff and amenities
- 5/5
Great staff and amenities
- 5/5
We just wanted somewhere to sleep after a concert at the Woodlands Pavilion. This place was way nicer than we expected. I wish we had stayed there longer. We will certainly book this hotel any time we are back in the area.
- 5/5
We just wanted somewhere to sleep after a concert at the Woodlands Pavilion. This place was way nicer than we expected. I wish we had stayed there longer. We will certainly book this hotel any time we are back in the area.
- 5/5
It was great
- 5/5
It was great
- 5/5
Very clean.
- 5/5
Very clean.
- 5/5
Everything. It was all good.
- 4/5
Great location awesome staff. Near shopping, restaurants, and concert pavilion.
- 4/5
Great location awesome staff. Near shopping, restaurants, and concert pavilion.
- 2/5
I did not like that there were no ways to store my clothing except for a few shirts that I could hang in the closet. I had to keep my undergarments and pajamas in my suitcase due to the lack of a dresser. The ice maker did not work and there was not hot water for showers on our second night. If I'm paying $300 for 2 nights at a hotel, I would think there should be hot water and someplace to store my clothes.
- 2/5
I did not like that there were no ways to store my clothing except for a few shirts that I could hang in the closet. I had to keep my undergarments and pajamas in my suitcase due to the lack of a dresser. The ice maker did not work and there was not hot water for showers on our second night. If I'm paying $300 for 2 nights at a hotel, I would think there should be hot water and someplace to store my clothes.
- 4/5
Building & Amenities were very nice !
- 4/5
Building & Amenities were very nice !
- 5/5
Nice, quiet room. Air conditioner worked very well, and quietly. Staff was helpful and a salad from the bistro was tasty.
- 5/5
Nice, quiet room. Air conditioner worked very well, and quietly. Staff was helpful and a salad from the bistro was tasty.
- 5/5
Great establishment. We literally checked out of an adjacent hotel due to its poor conditions and we were extremely happy we did. The rooms were clean and fresh. The bed was extremely comfortable. The staff was amazing: friendly, humorous, and professional. We were surprising pleased with the snack bar choices and quality of food.
- 5/5
Great establishment. We literally checked out of an adjacent hotel due to its poor conditions and we were extremely happy we did. The rooms were clean and fresh. The bed was extremely comfortable. The staff was amazing: friendly, humorous, and professional. We were surprising pleased with the snack bar choices and quality of food.
- 5/5
Good
- 5/5
Good
- 5/5
close and convenient
- 5/5
close and convenient
- 4/5
Ok for the price
- 4/5
Ok for the price
- 4/5
Large clean room The iron was not working properly
- 5/5
Perfect thank
- 5/5
Perfect thank
- 4.5/5
Construction outside was noisy when trying to rest. Sound barrier not great from other rooms and the noise from above me and beside me kept me from a good night's rest. Almost impossible to open patio door. Needs graphite or something in the track. Barely able to get baggage trolley into the room and hard to get in and out of the elevator with it.
- 5/5
Everything
- 4/5
The property is so conveniently located to the shopping areas and dining areas. Cleaning staff are very good. The only thing that we didn’t like is that the shower doesn’t have enough water pressure.
- 4/5
The property is so conveniently located to the shopping areas and dining areas. Cleaning staff are very good. The only thing that we didn’t like is that the shower doesn’t have enough water pressure.
- 5/5
Nice and new
- 5/5
Nice and new
- 4/5
Location is excellent The white light in the room is very harsh.
- 2/5
Will never again stay at a Courtyard; I should have read the fine print. There are coffee makers in the room. But when you go to the lobby to get a roll or something to put in your stomach so you can take your morning meds, you find that you must pay for a roll, or any other morsel. There's no free breakfast, nor can you even get a free cup of coffee. And to top it off, they charged me $3 to park in the hotel's nearly-empty parking lot. Hampton Inn from now on.
- 2/5
Will never again stay at a Courtyard; I should have read the fine print. There are coffee makers in the room. But when you go to the lobby to get a roll or something to put in your stomach so you can take your morning meds, you find that you must pay for a roll, or any other morsel. There's no free breakfast, nor can you even get a free cup of coffee. And to top it off, they charged me $3 to park in the hotel's nearly-empty parking lot. Hampton Inn from now on.
- 5/5
Nice location near shopping and restaurants
- 5/5
Nice location near shopping and restaurants
- 5/5
Great location and great service
- 5/5
Great location and great service
- 4/5
The location was very close to our meeting site The staff was exceptional We had a gathering on Friday night in the dining section of the lobby. Had our own pizza and time together. Bathroom layout
- 4/5
Clean rooms
- 4/5
Clean rooms
- 4/5
Newly redone rooms. Front entrance being renovated. Great location for the price.
- 4/5
Newly redone rooms. Front entrance being renovated. Great location for the price.
- 3.5/5
I didn't like that I was not informed that they would be remodeling, my room windows were covered on the outside with a plastic making the room dark, and that there was no staff at the front desk when I tried to check out at 6:30 am so just left keys
- 3/5
.
- 3/5
.
- 3.5/5
Good
- 0.5/5
Well, I wasn't told until after I booked the hotel (which was non refundable) Got an email days later about my stay it was construction going on. The restroom was not clean, the refrigerator didn't work or get cold, the refrigerator was also missing a wheel, so it was leaning, was switched to a different room, but the next room wasn't any better. AC didn't blow cold, only warm air, shower water pressure came out lowly and the hot water wasn't working. Only would get close to warm again, not HOT. Bed was super uncomfortable. & it had a blood stain on my blanket on the bed. Plus, the room was cramped up with all the things, making you hit your legs, going anywhere in the room. I will not be coming back. Do not go here!!!!
- 5/5
Great
- 5/5
Great
- 5/5
Excellent place, great staff. Not breakfast included but there’s an option. I’d rather find a better breakfast option
- 5/5
Excellent place, great staff. Not breakfast included but there’s an option. I’d rather find a better breakfast option
- 4.5/5
Efficient, uneventful, plain, convenient, great value, non-deluxe
- 1/5
Honestly the room was extremely small. It wasn’t comfortable. In poor condition.
- 1/5
Honestly the room was extremely small. It wasn’t comfortable. In poor condition.
- 5/5
Great stay quiet and clean
- 5/5
Great stay quiet and clean
- 3/5
Hotel is under major renovations. Guys were in the hallways by my door alot on ladders and working throughout the day and night.
- 3/5
Hotel is under major renovations. Guys were in the hallways by my door alot on ladders and working throughout the day and night.
- 3/5
The hotel was undergoing renovations, water service was intermittent, dusty and noisy. There was no longer a pool which was considered for booking. Most disappointing was the coffee station, also included in the room as part of the rate, only decaf was available, so tea had to be purchased at the bar for $5.
- 3/5
The hotel was undergoing renovations, water service was intermittent, dusty and noisy. There was no longer a pool which was considered for booking. Most disappointing was the coffee station, also included in the room as part of the rate, only decaf was available, so tea had to be purchased at the bar for $5.
- 2/5
The place was being remodeled. Towel bar on shower door was connected but the other just hung . The bed felt like full size in of queen
- 2/5
The place was being remodeled. Towel bar on shower door was connected but the other just hung . The bed felt like full size in of queen
- 5/5
Price and the room was beautiful and smelled very fresh!
- 5/5
Price and the room was beautiful and smelled very fresh!
- 4/5
When booking this property, it would have been nice to know that the lobby was being renovated. there was lots of debris and disorder.
- 4/5
When booking this property, it would have been nice to know that the lobby was being renovated. there was lots of debris and disorder.
- 5/5
The hotel was under construction, but really what stuck with me was the staff. Everyone super friendly and accommodating.
- 5/5
The hotel was under construction, but really what stuck with me was the staff. Everyone super friendly and accommodating.
- 5/5
Nice hotel. Very friendly staff. All the construction was a little off setting but overall a good experience.
- 5/5
Nice hotel. Very friendly staff. All the construction was a little off setting but overall a good experience.
- 5/5
Great customer service as soon as you walk in. Room was clean and spacious. Shopping, restaurants all within walking distance. Even though they are renovating did not cause any inconveniences.
- 5/5
Great customer service as soon as you walk in. Room was clean and spacious. Shopping, restaurants all within walking distance. Even though they are renovating did not cause any inconveniences.
- 3/5
The hotel smells terrible because of the ongoing renovation. When we get to our room there was a clump of tissue under the bed, the coffee maker is not clean, we have to run the water twice and it still showing bits of black stuffs. We ended up not using it.
- 3/5
The hotel smells terrible because of the ongoing renovation. When we get to our room there was a clump of tissue under the bed, the coffee maker is not clean, we have to run the water twice and it still showing bits of black stuffs. We ended up not using it.
- 5/5
Good friendly service, nice clean rooms
- 5/5
Good friendly service, nice clean rooms
- 1/5
The refrigerator was broken and we had no hot water. The fridge was dirty and smelly.
- 1/5
The refrigerator was broken and we had no hot water. The fridge was dirty and smelly.
- 2/5
The stay was ok but the build is under construction so it seem out place!
- 2/5
The stay was ok but the build is under construction so it seem out place!
- 1/5
Room was not cleaned by housekeeping and had to get new towels from the front. Terrible experience.
- 1/5
Room was not cleaned by housekeeping and had to get new towels from the front. Terrible experience.
- 1/5
Check in people said I checked in with hours earlier, but then said never mind, but still seemed confused. When we got to the room….it was OCCUPIED!!!!! Hotel under construction and not notified until AFTER non cancellation room booked. New room had huge hairballs in bathroom and blood on the wall
- 1/5
Check in people said I checked in with hours earlier, but then said never mind, but still seemed confused. When we got to the room….it was OCCUPIED!!!!! Hotel under construction and not notified until AFTER non cancellation room booked. New room had huge hairballs in bathroom and blood on the wall
- 5/5
It was close to the music venue we use and clean and people of desk were very knowledgeable and friendly
- 5/5
It was close to the music venue we use and clean and people of desk were very knowledgeable and friendly
- 1/5
I was in town for a concert. When booking,It was not visibly stated that this hotel was going through renovations. When i arrived hotel furniture and mattresses were outside in the parking lot. When walking into the lobby, part of the lobby was closed off with boxes everywhere. As i went to check my room, 2 rooms across the hall were under construction. It was loud banging, drilling, and dust. The hotel smelled old and they shouldn't have been accepting bookings if they were not finished construction. I checked out immediately and had to go book another hotel.
- 1/5
I was in town for a concert. When booking,It was not visibly stated that this hotel was going through renovations. When i arrived hotel furniture and mattresses were outside in the parking lot. When walking into the lobby, part of the lobby was closed off with boxes everywhere. As i went to check my room, 2 rooms across the hall were under construction. It was loud banging, drilling, and dust. The hotel smelled old and they shouldn't have been accepting bookings if they were not finished construction. I checked out immediately and had to go book another hotel.
- 3/5
Under remodeling is not a relaxing experience
- 3/5
Under remodeling is not a relaxing experience
- 5/5
Very Friendly staff. The room was nice and very clean. We will be back.
- 5/5
Very Friendly staff. The room was nice and very clean. We will be back.
- 3/5
They property was under construction and I was not notified until 2-3 days prior to our stay. Many of the property's amenities were not available.
- 3/5
They property was under construction and I was not notified until 2-3 days prior to our stay. Many of the property's amenities were not available.
- 3/5
It would be courteous to let people know that the hotel is under major renovation at the time of booking not 2 days before arrival with no cancellation. Had I known this hotel was under renovation at time of booking, I would've chose a different hotel.
- 3/5
It would be courteous to let people know that the hotel is under major renovation at the time of booking not 2 days before arrival with no cancellation. Had I known this hotel was under renovation at time of booking, I would've chose a different hotel.
- 5/5
Only down size was the remodeling going on, but it was quiet, friendly employees, convenient to music venue, and very comfortable beds!
- 5/5
Only down size was the remodeling going on, but it was quiet, friendly employees, convenient to music venue, and very comfortable beds!
- 5/5
Friendly staff. Going through renovations right now, but still very clean.
- 5/5
Friendly staff. Going through renovations right now, but still very clean.
- 1/5
Shame on Expedia for marketing this property while undergoing renovations at the expense of their customers!
- 1/5
Shame on Expedia for marketing this property while undergoing renovations at the expense of their customers!
- 5/5
Great place to stay the night before my surgery. Very close to the hospital
- 5/5
Great place to stay the night before my surgery. Very close to the hospital
- 1/5
Everything smelled like paint, and it was old. My son allergies acted up the whole time, he wanted to swim and couldn’t swim
- 1/5
Everything smelled like paint, and it was old. My son allergies acted up the whole time, he wanted to swim and couldn’t swim
- 2/5
I asked to the staff to add my Marriott Rewards number several times, they confirmed and after 15 days, I do not have it.
- 2/5
I asked to the staff to add my Marriott Rewards number several times, they confirmed and after 15 days, I do not have it.
- 5/5
It is a basic, clean hotel well positioned, safe and inexpensive. Only complaint at this time is that the hotel is undergoing renovation and there is ongoing construction. But there is no construction noise at night.
- 5/5
It is a basic, clean hotel well positioned, safe and inexpensive. Only complaint at this time is that the hotel is undergoing renovation and there is ongoing construction. But there is no construction noise at night.
- 4/5
Staff immediately brought tissue when we discovered there was none in the vanity holder. Linens were very nice! We even checked to see if the coverlet is available for purchase—it is.
- 4/5
Staff immediately brought tissue when we discovered there was none in the vanity holder. Linens were very nice! We even checked to see if the coverlet is available for purchase—it is.
- 5/5
Overall good place for the price.
- 5/5
Overall good place for the price.
- 5/5
Nice hotel, around different shopping centers and markets. I hope I can stay for another day.
- 5/5
Nice hotel, around different shopping centers and markets. I hope I can stay for another day.
- 5/5
Front desk staff have been exceptional.
- 5/5
Front desk staff have been exceptional.
- 2/5
We came to this hotel due to the fact of moving & have been displaced due to other issues. I just came from another “Bonvoy” and had an issue with the ASM Meghan myers. The room was purchased under Expedia with a particular credit card & incidentals with a different card at the hotel front desk. As I was trying to fill up my vehicle and get dinner for the night I checked my account and noticed about $200 missing. The gentleman noticed and said it was weird but that is keeping me from getting another room because after paying for the move my funds are limited with everything I spend on. It’s very inconvenient and then we had to move rooms with one bed & sofa bed. We paid for 2 comfortable beds and the space.
- 2/5
We came to this hotel due to the fact of moving & have been displaced due to other issues. I just came from another “Bonvoy” and had an issue with the ASM Meghan myers. The room was purchased under Expedia with a particular credit card & incidentals with a different card at the hotel front desk. As I was trying to fill up my vehicle and get dinner for the night I checked my account and noticed about $200 missing. The gentleman noticed and said it was weird but that is keeping me from getting another room because after paying for the move my funds are limited with everything I spend on. It’s very inconvenient and then we had to move rooms with one bed & sofa bed. We paid for 2 comfortable beds and the space.
- 4/5
Good hotel on north side of town. I have only one negative: This is the year 2023 and there are ZERO USB ports in the rooms. Ridiculous !! How about coming into the 21st century ?
- 4/5
Good hotel on north side of town. I have only one negative: This is the year 2023 and there are ZERO USB ports in the rooms. Ridiculous !! How about coming into the 21st century ?
- 5/5
Close to The Cynthia Woodlands Pavillion
- 5/5
Close to The Cynthia Woodlands Pavillion
- 4/5
Great location! Comfy beds, hotel was outdated with bad carpets and wallpaper. Elevator was small. Indoor pool was the reason we chose hotel, it was clean, great size but the ac in the room may have been broken cause it was extremely hot in the room. They had extra towels so you didn’t have to use room bath towels.
- 4/5
Great location! Comfy beds, hotel was outdated with bad carpets and wallpaper. Elevator was small. Indoor pool was the reason we chose hotel, it was clean, great size but the ac in the room may have been broken cause it was extremely hot in the room. They had extra towels so you didn’t have to use room bath towels.
- 5/5
nice relaxing room, clean & service was very helpful
- 5/5
nice relaxing room, clean & service was very helpful
- 5/5
Staff was friendly. Site was set in beautiful shaded area with lots of trees. It felt safe.
- 5/5
Staff was friendly. Site was set in beautiful shaded area with lots of trees. It felt safe.
- 5/5
No complaints!
- 5/5
No complaints!
- 5/5
Love the Woodlands
- 5/5
Love the Woodlands
- 5/5
It was only 6 minutes from the concert venue
- 5/5
It was only 6 minutes from the concert venue
- 5/5
Great location for concerts, staff always friendly, rooms very clean
- 5/5
Great location for concerts, staff always friendly, rooms very clean
- 5/5
The room was spacious and allowed me to set up my office in the room since I was traveling for business ,and set up a space for my dog with her bed and things as well. Having the long tabletop with the fridge was so nice, and convenient to have so I can have snacks and water on hand. The room offered all the elements to feel at home and not just in another hotel room. Having the coffee bar just a few feet away was wonderful, and being able to go and order a burger at their cafe instead of needing to leave after a long day was so convenient. All of the staff were wonderful with my service who was welcomed...every time we walked through the door! The staff were amazing and made her feel at ease coming into the hotel, and that helped with the transition when coming to a new space for my service dog. The location is perfect! Right where all of the restaurants and shopping is without needing to get on the highway. The mall is one street over, along with additional shopping in Market Street, many restaurants to choose from, movie theater, walking trails and paths all over. Thank you to everyone who made us feel welcome, and I will be using Courtyard by Marriot for all of my future stays in the Woodlands!
- 5/5
The room was spacious and allowed me to set up my office in the room since I was traveling for business ,and set up a space for my dog with her bed and things as well. Having the long tabletop with the fridge was so nice, and convenient to have so I can have snacks and water on hand. The room offered all the elements to feel at home and not just in another hotel room. Having the coffee bar just a few feet away was wonderful, and being able to go and order a burger at their cafe instead of needing to leave after a long day was so convenient. All of the staff were wonderful with my service who was welcomed...every time we walked through the door! The staff were amazing and made her feel at ease coming into the hotel, and that helped with the transition when coming to a new space for my service dog. The location is perfect! Right where all of the restaurants and shopping is without needing to get on the highway. The mall is one street over, along with additional shopping in Market Street, many restaurants to choose from, movie theater, walking trails and paths all over. Thank you to everyone who made us feel welcome, and I will be using Courtyard by Marriot for all of my future stays in the Woodlands!
- 4/5
Staff was very friendly.
- 4/5
Staff was very friendly.
- 5/5
Perfect for an overnight stay to attend concert at C Woods Pavilion. Great location, easy parking, clean and comfortable room, friendly and knowledgeable staff. No complaints.
- 5/5
Perfect for an overnight stay to attend concert at C Woods Pavilion. Great location, easy parking, clean and comfortable room, friendly and knowledgeable staff. No complaints.
- 2/5
Two night stay. No maid service. Bar closed Saturday evening.
- 2/5
Two night stay. No maid service. Bar closed Saturday evening.
- 4/5
It was nice, no complaints
- 4/5
It was nice, no complaints
- 5/5
Perfect location for the concert we attended
- 5/5
Perfect location for the concert we attended
- 3/5
The building needs renovation. Not only that we were placed above the awning, and so when you stepped onto the balcony, there was nothing to look at except the building. The bathroom floor slopes, there’s still popcorn, ceilings, and the bathtub fixtures are loose. It’s not the standard of Marriott that I am used to at all. Reminded me more of a low class motel.
- 3/5
The building needs renovation. Not only that we were placed above the awning, and so when you stepped onto the balcony, there was nothing to look at except the building. The bathroom floor slopes, there’s still popcorn, ceilings, and the bathtub fixtures are loose. It’s not the standard of Marriott that I am used to at all. Reminded me more of a low class motel.
- 3/5
Staff was excellent. Property was clean but outdated. No option for remote key. Hot tub jets were extremely weak. Temperature is workout area too warm. Smell of carpet fresh was overwhelming. Only one washer/dryer available, which did not get clothes clean or dry.
- 3/5
Staff was excellent. Property was clean but outdated. No option for remote key. Hot tub jets were extremely weak. Temperature is workout area too warm. Smell of carpet fresh was overwhelming. Only one washer/dryer available, which did not get clothes clean or dry.
- 5/5
We needed 1 night. It was good. Close to the mall and pavilion. Only thing was that the restroom floor was super sticky. Not sure why, but I never filed an official complaint with the front desk. I would stay here again.
- 5/5
We needed 1 night. It was good. Close to the mall and pavilion. Only thing was that the restroom floor was super sticky. Not sure why, but I never filed an official complaint with the front desk. I would stay here again.
- 5/5
The staff, especially Lala, was great. Very friendly, very efficient. Indoor pool is great. Location is fantastic. Tv didn’t work in my room & they never fixed or replaced it. Offered to change my room but I had already unpacked. Spoke with Lala upon checkout & she made everything alright. I’d definitely stay here again.
- 5/5
The staff, especially Lala, was great. Very friendly, very efficient. Indoor pool is great. Location is fantastic. Tv didn’t work in my room & they never fixed or replaced it. Offered to change my room but I had already unpacked. Spoke with Lala upon checkout & she made everything alright. I’d definitely stay here again.
- 5/5
The staff at this hotel was some of the friendliest I have encountered. And this includes everyone from the front desk to the maintenance and cleaning staff. Every encounter included a big smile and if a request was made, it was promptly addressed. Thank you for your kindness!
- 4/5
Ice machine on second floor not working. Room very comfortable.
- 2/5
The hotel is very run down and had an odor. It is in major need of repair and updating. They have you two waters in a bag that stunk so bad we threw them away.
- 5/5
Conveniently located on I-45 in Woodlands, easy to park and I loved forest like surroundings.
- 3/5
The room smelled like smoke
- 4/5
Good location, nice property, safe, and functional. Rooms need a bit or refurbishing. in general a nice hotel well placed in the Woodlands.
- 4/5
I find the place a little pricey for the quality.
- 5/5
This Courtyard by Marriot is right off the Interstate and very close to a lot of shopping, dining and any grocery or gas stations. We stayed here on our way to Galveston to go on a cruise. Very convenient to everything and only a little over an hour away from the Ships.
- 5/5
It was very nice room. It was clean and air was on when we got there so we didn't have to wait to cool off while unpacking. Everything was very clean.
- 5/5
Man checking me in was very friendly. Great service and would stay here again.
- 4/5
I loved the fact that it was near everything. The mall was and all my favorite stores were within walking distance. I had a balcony and the trees make it real homey. I’ll be back soon
- 5/5
Nice
- 4/5
Easy to check in and out
- 2/5
The bar was closed. The staff was rude at check in and not very helpful.
- 5/5
The service was great
- 1/5
Poor service, no house keeping , no towels , no nothing jut the plain room for 150 a night i expected extra towels at least