Courtyard by Marriott Houston City Place
About Courtyard by Marriott Houston City Place
Courtyard by Marriott Houston City Place features a fitness center, shared lounge, a restaurant and bar in Spring. Featuring an outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Alley Theater is 25 miles away and Downtown Aquarium is 25 miles from the hotel. At the hotel, every room has a desk. All guest rooms in Courtyard by Marriott Houston City Place are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy an à la carte or an American breakfast. Guests can use the business center or relax in the snack bar. Speaking English and Spanish, staff are willing to help at any time of the day at the reception. Cynthia Woods Mitchell Pavilion is 6.3 miles from Courtyard by Marriott Houston City Place, while Wortham Center is 25 miles away. George Bush Intercontinental Airport is 10 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and excellent customer service. The location is also frequently praised, with guests appreciating the easy access to freeways and nearby shopping and dining options. However, some guests have expressed dissatisfaction with the breakfast service, TV compatibility with personal devices, and noise levels, particularly from rooms near the elevator.
- Cleanliness
- Excellent customer service
- Breakfast service issues
- TV compatibility issues with personal devices
- 4/5
It was a cozy hotel. I liked the bed, but not pillows…Staff were friendly and courteous.
- 5/5
The front desk people were wonderful, so kind and helpful. Nick truly understands hospitality. They even remembered me when I walked in from a previous stay! My room was comfortable and clean. I love sitting outback by the fire pit and having a glass of wine. I had a great stay. Nothing! It was great
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
My grandson and I ordered breakfast of scrambled eggs, bacon, potatoes and sourdough toast. The dining room had 3-4 customers sitting eating breakfast, so it was not busy. Not sure why we were overlooked, but it took over 30 minutes to be served, while others who ordered after us had been served prior to us.
- 4/5
Getting breakfast was a challenge. Long line slow staff. Recommend having air pots for coffee available for guests to grab and go
- 5/5
Super clean!
- 4.5/5
Superb
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Very nice room. Very friendly and helpful staff.
- 5/5
Very nice room. Very friendly and helpful staff.
- 5/5
The A/C unit is very tricky to set , it kept turning off
- 5/5
Everything The A/C unit is very tricky to set , it kept turning off
- 5/5
Does not apply. We didn't eat breakfast at the hotel.
- 5/5
Does not apply. We didn't eat breakfast at the hotel.
- 3.5/5
It is clean and quiet. The room has a very old A/C that makes a lot of noise every certain time. It was very uncomfortable when trying to sleep.
- 3.5/5
It is clean and quiet. The room has a very old A/C that makes a lot of noise every certain time. It was very uncomfortable when trying to sleep.
- 5/5
Lovely hotel. Convenient with free parking. Staff is great!
- 5/5
Lovely hotel. Convenient with free parking. Staff is great!
- 5/5
Checking desk staff went over and above to provide a drink from the bar when bar staff did not show up for their shift.
- 5/5
Checking desk staff went over and above to provide a drink from the bar when bar staff did not show up for their shift.
- 5/5
Room was clean and comfortable. The young lady that checked me in; sorry I did not get her name, was very polite and accommodating. Very helpful and answered all of our questions.
- 5/5
Room was clean and comfortable. The young lady that checked me in; sorry I did not get her name, was very polite and accommodating. Very helpful and answered all of our questions.
- 2/5
clean, quiet, modern staff not as helpful
- 2/5
staff not as helpful
- 5/5
Very friendly staffs, very clean hotel. I highly recommend this place for family or business stays.
- 5/5
Very friendly staffs, very clean hotel. I highly recommend this place for family or business stays.
- 5/5
This hotel was the best part of our 7 day Texas trip. Really enjoyed this hotel.
- 5/5
This hotel was the best part of our 7 day Texas trip. Really enjoyed this hotel.
- 4/5
Clean rooms, safe parking, good location.
- 4/5
Clean rooms, safe parking, good location.
- 5/5
Exceptional
- 4/5
Nicklaus the front desk young man was very professional & knowledgeable! His customer service was exceptional!!
- 4/5
Nicklaus the front desk young man was very professional & knowledgeable! His customer service was exceptional!!
- 5/5
A great stay, and experience.
- 5/5
A great stay, and experience.
- 5/5
We had a great stay. The hosts were wonderful, and the room was nice and roomy!
- 5/5
We had a great stay. The hosts were wonderful, and the room was nice and roomy!
- 5/5
Exceptional
- 3/5
The property was wonderful my only issue is the price I was given was NOT what I was charged. Also, it was our wedding night and I asked our room be cleaned please when we returned from the wedding with fresh towels it wasn’t.
- 3/5
The property was wonderful my only issue is the price I was given was NOT what I was charged. Also, it was our wedding night and I asked our room be cleaned please when we returned from the wedding with fresh towels it wasn’t.
- 5/5
Nice property
- 5/5
Nice property
- 5/5
The hotel was very nice and clean, and the staff was very friendly. The location was away from the main highways, so it was very quiet and peaceful. We will be using this hotel again! I have no complaints
- 5/5
The hotel was very nice and clean, and the staff was very friendly. The location was away from the main highways, so it was very quiet and peaceful. We will be using this hotel again! I have no complaints
- 4/5
Very good
- 2/5
They need the AC looked at rooms were muggy and damp
- 2/5
They need the AC looked at rooms were muggy and damp
- 5/5
Nicholas is the man! He made check in a breeze. He is kind, helpful, friendly and knowledgeable. Always had a smile on his face. Answered all of our questions. He's one of the good ones! Pool was clean, big JENGA blocks and cornhole boards were a hit with the kids. Everything was great. Location, price, comfort & service was excellent. Nothing to complain about here.
- 5/5
Nicholas is the man! He made check in a breeze. He is kind, helpful, friendly and knowledgeable. Always had a smile on his face. Answered all of our questions. He's one of the good ones! Pool was clean, big JENGA blocks and cornhole boards were a hit with the kids. Everything was great. Location, price, comfort & service was excellent. Nothing to complain about here.
- 5/5
New renovated rooms, very clean, outside setting was beautiful for just hanging out. Everything was great, place for hotel was very safe!
- 5/5
Everything was great, place for hotel was very safe!
- 5/5
The room was newly updated and was excellent. Very nice lay out with lots of room. Fantastic restroom and walk in shower. The young lady at the front desk was professional, courteous and easy on the eyes. The updates were happening so there was some construction equipment outside but was clean and properly stowed. We were their Memorial weekend so no workers present. My wife and I were thoroughly impressed.
- 5/5
The room was newly updated and was excellent. Very nice lay out with lots of room. Fantastic restroom and walk in shower. The young lady at the front desk was professional, courteous and easy on the eyes. The updates were happening so there was some construction equipment outside but was clean and properly stowed. We were their Memorial weekend so no workers present. My wife and I were thoroughly impressed.
- 5/5
This property is absolutely perfect. The gentleman who checked us in was an huge help with questions we had about the area. There is some work being done on the 4th floor but you wouldn't even know if they didnt tell you. All of the photos they have listed on the various apps and sites are exactly as you will find when you arrive. Completely perfect location completely quite and calm area to rest and relax.
- 5/5
This property is absolutely perfect. The gentleman who checked us in was an huge help with questions we had about the area. There is some work being done on the 4th floor but you wouldn't even know if they didnt tell you. All of the photos they have listed on the various apps and sites are exactly as you will find when you arrive. Completely perfect location completely quite and calm area to rest and relax.
- 5/5
Clean, and safe. There’s a few things nearby you can walk to.
- 5/5
Clean, and safe. There’s a few things nearby you can walk to.
- 3.5/5
The room carpet was dirty. All the trash basket didn’t have a plastic bag I stayed in the first floor, and the smell and carpets looked like a cheap hotel. I really was expecting a better place because of the location and the price.
- 5/5
Nice
- 5/5
Nice
- 4.5/5
the location was perfect for me and the events I had scheduled. I didn't like that the breakfast was from Starbucks. I would have preferred a hotel breakfast.
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
This hotel is clean, the staff is very helpful and friendly. It is conveniently located. I always feel safer staying here.
- 5/5
This hotel is clean, the staff is very helpful and friendly. It is conveniently located. I always feel safer staying here.
- 4/5
Comfortable and convenient
- 4/5
Comfortable and convenient
- 4/5
Good parking
- 4/5
Good parking
- 5/5
Nice room, great overall
- 5/5
Nice room, great overall
- 5/5
Charisse in the Bistro was awesome! And the breakfast was delicious! We highly recommend!
- 5/5
Charisse in the Bistro was awesome! And the breakfast was delicious! We highly recommend!
- 3/5
Would have preferred breakfast as part of the price.
- 5/5
Easy to get to and surrounded by lits of oprions.
- 5/5
Easy to get to and surrounded by lits of oprions.
- 3/5
Staff was just basic. Not mean or rude, but not friendly either. Property was nice with decent sized room.
- 3/5
Staff was just basic. Not mean or rude, but not friendly either. Property was nice with decent sized room.
- 5/5
Just very easy to check in after a long trip. Get to relax and enjoy the evening.
- 5/5
Just very easy to check in after a long trip. Get to relax and enjoy the evening.
- 0.5/5
I was placed in a deaf room and the person above walked from the time that I arrived until the time I left. The front staff and manager included laughed and advised nothing could be done.
- 5/5
excellent layout of room. very clean free breakfast would be nice
- 5/5
Great customer service
- 5/5
Great customer service
- 5/5
Thanks for everything
- 5/5
Thanks for everything
- 5/5
very nice staff and amazing room :)
- 5/5
very nice staff and amazing room :)
- 5/5
Greay
- 5/5
Greay
- 5/5
Traveled with small child and room was clean, nice and comfortable.
- 5/5
Traveled with small child and room was clean, nice and comfortable.
- 5/5
As a Marriott member, I must say that this Courtyard hotel exceeded my expectations. The staff was exceptionally courteous and accommodating, and the facilities were impeccable. I would highly recommend this hotel to anyone seeking a comfortable and enjoyable stay.
- 5/5
As a Marriott member, I must say that this Courtyard hotel exceeded my expectations. The staff was exceptionally courteous and accommodating, and the facilities were impeccable. I would highly recommend this hotel to anyone seeking a comfortable and enjoyable stay.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 3/5
Walls are super thin. We could hear every step the room above us took. The AC was either freezing or hot. Hair dryer didn’t work.
- 3/5
Walls are super thin. We could hear every step the room above us took. The AC was either freezing or hot. Hair dryer didn’t work.
- 4/5
Restaurant services should be available without closing down until 10 pm
- 4/5
Restaurant services should be available without closing down until 10 pm
- 5/5
Excelletn experience. Great service.
- 5/5
Excelletn experience. Great service.
- 5/5
Great area and spotless property
- 5/5
Great area and spotless property
- 5/5
very clean hotel! clean room and bathroom! comfortable bed and pillows !
- 5/5
very clean hotel! clean room and bathroom! comfortable bed and pillows !
- 5/5
Lovely hotel, easy access to freeways, yet quiet.
- 5/5
Lovely hotel, easy access to freeways, yet quiet.
- 4.5/5
Quiet, nice, safe location. Reasonable price. Comfortable, spacious room. Liked the walk-in shower. Helpful to have coffee maker, mini fridge & microwave in our room. Hair dryer burned out. No free breakfast.
- 5/5
Very clean Nothing
- 5/5
Hotel was very clean. Customer Service was excellent.
- 5/5
Hotel was very clean. Customer Service was excellent.
- 5/5
The lady checking us out was engaging, quick ,courteous , effecient,competent and friendly. Excellent staff services during stay and upon check out, however, the check in was odd. The man at the desk was very disengaged, had an ear phone in and would only give information if we asked specific questions and even then it was very vague.
- 5/5
Na Na
- 0.5/5
Bonvoy member and had to switch my stay to another location. Denied any sort of refund or credit. That's just bad business. When I'm staying at another one of your properties
- 5/5
Great overnight getaway!! Staff, food and rooms were great
- 5/5
Great overnight getaway!! Staff, food and rooms were great
- 5/5
nice clean place very quiet and plenty to eat nearby
- 5/5
nice clean place very quiet and plenty to eat nearby
- 5/5
Great location, very accommodating service and nearby shopping and dining.
- 5/5
Great location, very accommodating service and nearby shopping and dining.
- 5/5
Sofa was more comfortable than the bed but was still a great room. Spacious. Temp control was fast. Was right by elevator and noisy but that’s expected. I need to remember to request not next to elevator in next trip. Location is unmatched!! What a great location!
- 5/5
Sofa was more comfortable than the bed but was still a great room. Spacious. Temp control was fast. Was right by elevator and noisy but that’s expected. I need to remember to request not next to elevator in next trip. Location is unmatched!! What a great location!
- 5/5
Beautifully designed rooms. Fantastic shower. Attractive and impeccably clean.
- 5/5
Beautifully designed rooms. Fantastic shower. Attractive and impeccably clean.
- 3/5
No service next day so no maid serviceafter the first night
- 3/5
No service next day so no maid serviceafter the first night
- 5/5
N/A
- 4.5/5
Breakfast not complementary
- 4/5
Overall this was a good hotel. However, I hate these new tv’s that aren’t friendly to firesticks. I couldn’t control the volume of my firestick with the remote for the tv box thing. So I had to use the limited apps on the tv. Luckily I do use Netflix. These restrictions are stupid and will make me consider other hotels in the future.
- 4/5
Overall this was a good hotel. However, I hate these new tv’s that aren’t friendly to firesticks. I couldn’t control the volume of my firestick with the remote for the tv box thing. So I had to use the limited apps on the tv. Luckily I do use Netflix. These restrictions are stupid and will make me consider other hotels in the future.
- 2/5
Got the wrong room. Took forever to get things worked out. Window was leaking we in rained. Restaurant was not open when they said it would be. Very disappointing
- 2/5
Got the wrong room. Took forever to get things worked out. Window was leaking we in rained. Restaurant was not open when they said it would be. Very disappointing
- 5/5
Everything was grreat!
- 5/5
Everything was grreat!
- 5/5
My family and I loved our stay. The hotel was exceptional, the room was pristine, the service was excellent and the staff was very friendly and helpful. We will definitely be returning!
- 5/5
My family and I loved our stay. The hotel was exceptional, the room was pristine, the service was excellent and the staff was very friendly and helpful. We will definitely be returning!
- 2/5
Dead roach in bathroom. Bathroom door hinges extremely noisy. Beds hard. Only serving 3 items on full menue
- 2/5
Dead roach in bathroom. Bathroom door hinges extremely noisy. Beds hard. Only serving 3 items on full menue
- 5/5
Nice little hideaway hotel. Plenty of option for dining. We stayed 3 days for a wedding and had a ball! Would recommend and would stay again.
- 5/5
Nice little hideaway hotel. Plenty of option for dining. We stayed 3 days for a wedding and had a ball! Would recommend and would stay again.
- 5/5
This property is located in a brand new office park. The location is very well lit at night and very clean. It's right off the I45 and is very well located for easy access.
- 5/5
This property is located in a brand new office park. The location is very well lit at night and very clean. It's right off the I45 and is very well located for easy access.
- 5/5
really frirndly and clean
- 5/5
really frirndly and clean
- 5/5
Everything was good. Very good safe location
- 5/5
Everything was good. Very good safe location
- 5/5
Cleanliness and great service
- 5/5
Cleanliness and great service
- 5/5
Staff was excellent
- 5/5
Staff was excellent
- 1/5
Double changed, hotel staff mistake
- 1/5
Double changed, hotel staff mistake
- 5/5
Location is great!
- 5/5
Location is great!
- 5/5
Good stay for a short business trip to visit companies in the area.
- 5/5
Good stay for a short business trip to visit companies in the area.
- 4/5
It was a great location. The bummer was the bar wasn’t open. It was a Saturday night on a holiday weekend. If the bar isn’t open then, is it ever? There were over 20 people hanging out in the lobby. The bar would have been nice. Check-in/out staff was great. Beds comfy.
- 4/5
It was a great location. The bummer was the bar wasn’t open. It was a Saturday night on a holiday weekend. If the bar isn’t open then, is it ever? There were over 20 people hanging out in the lobby. The bar would have been nice. Check-in/out staff was great. Beds comfy.
- 5/5
I’m loving the redesigned Courtyard hotels! There room amenities are comfy and the mini Starbucks bars in the lobby are so nice in the morning when you want a quick coffee and breakfast. The staff has been excellent at the two Courtyards I visited recently. It makes me look for this brand when we travel and I don’t mind paying a little more for a consistently great experience. Special shout out to Julia at the Spring, TX location. She saw me in the lobby waiting for the coffee bar to open and she made sure I had a cup of coffee while I waited. So nice and unexpected!
- 5/5
I’m loving the redesigned Courtyard hotels! There room amenities are comfy and the mini Starbucks bars in the lobby are so nice in the morning when you want a quick coffee and breakfast. The staff has been excellent at the two Courtyards I visited recently. It makes me look for this brand when we travel and I don’t mind paying a little more for a consistently great experience. Special shout out to Julia at the Spring, TX location. She saw me in the lobby waiting for the coffee bar to open and she made sure I had a cup of coffee while I waited. So nice and unexpected!
- 4/5
The breakfast service was inefficient and slow. This was not the fault of the staff, who were attentive--it just took a long time to process people who waited 10 minutes in line to place an order, then another 15 minutes to receive their food.
- 4/5
The breakfast service was inefficient and slow. This was not the fault of the staff, who were attentive--it just took a long time to process people who waited 10 minutes in line to place an order, then another 15 minutes to receive their food.
- 5/5
Good location. Very friendly staff. Clean and new.
- 5/5
Good location. Very friendly staff. Clean and new.
- 5/5
Good location. Very friendly and helpful staff.
- 5/5
Good location. Very friendly and helpful staff.
- 2/5
AC leaked and carpet was wet. Could here upstairs walking around.
- 2/5
AC leaked and carpet was wet. Could here upstairs walking around.
- 4/5
It was a nice stay. The bathroom showers are starting to see some aging and/or not being cleaned properly with required solutions to water usage.
- 4/5
It was a nice stay. The bathroom showers are starting to see some aging and/or not being cleaned properly with required solutions to water usage.
- 3/5
I did not like that there was not any food there. The breakfast buffet started after I left because I had to be at work at 7am and the breakfast started at 6:30am I left at 6:15. very hungry the entire trip...
- 3/5
I did not like that there was not any food there. The breakfast buffet started after I left because I had to be at work at 7am and the breakfast started at 6:30am I left at 6:15. very hungry the entire trip...
- 5/5
My stay was fantastic. I visit the area a lot for softball tournaments and this hotel was a quick drive from the fields. It is in a very nice and quiet area, clean streets, and felt very safe. The hotel parking lot and lobby were exceptionally clean. The staff was informative and helpful. The room was very nice and probably one of the best courtyard's I have stayed in. I will definitely only be staying here from now on while in the Springwoods area.
- 5/5
My stay was fantastic. I visit the area a lot for softball tournaments and this hotel was a quick drive from the fields. It is in a very nice and quiet area, clean streets, and felt very safe. The hotel parking lot and lobby were exceptionally clean. The staff was informative and helpful. The room was very nice and probably one of the best courtyard's I have stayed in. I will definitely only be staying here from now on while in the Springwoods area.
- 5/5
This was one of the most spacious, quiet, clean, and comfortable hotels that I had been in while. The staff was professional! My cousin and I really enjoyed our stay!
- 5/5
This was one of the most spacious, quiet, clean, and comfortable hotels that I had been in while. The staff was professional! My cousin and I really enjoyed our stay!
- 1/5
It was hot I changed rooms due to room not cooling off and that one cooled off but didn't get cold so still woke up sweating. I feel like for the price it should have at least been that ...not worth the money
- 1/5
It was hot I changed rooms due to room not cooling off and that one cooled off but didn't get cold so still woke up sweating. I feel like for the price it should have at least been that ...not worth the money
- 5/5
The hotel and my stay was amazing, but very disappointed at hotels.com. I had an offer I couldn’t cash on and the customer service was awful. No answer after 45 minute waiting on the phone.
- 5/5
The hotel and my stay was amazing, but very disappointed at hotels.com. I had an offer I couldn’t cash on and the customer service was awful. No answer after 45 minute waiting on the phone.
- 5/5
Good location. Nice room.
- 5/5
Good location. Nice room.
- 1/5
Asked for a quiet room and was placed by the pool that was full of guests. Got switched to a room with stained sheets. Then moved to a 3rd room where the tv didn’t work the entire time.
- 1/5
Asked for a quiet room and was placed by the pool that was full of guests. Got switched to a room with stained sheets. Then moved to a 3rd room where the tv didn’t work the entire time.
- 5/5
We had a very nice stay. We were in town to visit family so we weren't in the room very much but when we were, it was comfortable. The only issue we had were about 6 millipedes in our room. We just picked them up with tissue and disposed of them so it wasn't a big deal. Also, keep in mind that you are in the Houston area and bugs are a part of the package. Overall, great place!
- 5/5
We had a very nice stay. We were in town to visit family so we weren't in the room very much but when we were, it was comfortable. The only issue we had were about 6 millipedes in our room. We just picked them up with tissue and disposed of them so it wasn't a big deal. Also, keep in mind that you are in the Houston area and bugs are a part of the package. Overall, great place!
- 4/5
Nice hotel. Staff helpul and friendy. Said breakfast but i saw no breakfast.
- 4/5
Nice hotel. Staff helpul and friendy. Said breakfast but i saw no breakfast.
- 4/5
Everything was nice
- 4/5
Everything was nice
- 1/5
Horrible service
- 1/5
Horrible service
- 4/5
Great staff, great location, some upkeep lacking. Upon arrival television not working and as a.c. kicked on, room smelled a bit musty. Sheets and pillowcases had rips, carpet stained, bathroom could have been cleaner. Staff fixed tv the nextday, and were friendly and responsive. Overall good value for price point, and friendly staff balances out lack of frills and upkeep.
- 4/5
Great staff, great location, some upkeep lacking. Upon arrival television not working and as a.c. kicked on, room smelled a bit musty. Sheets and pillowcases had rips, carpet stained, bathroom could have been cleaner. Staff fixed tv the nextday, and were friendly and responsive. Overall good value for price point, and friendly staff balances out lack of frills and upkeep.
- 5/5
Stayed one night in this location because it was near a venue where we were attending a 10 year anniversary celebration. It worked out perfectly; we just took a short Uber ride to avoid drinking and driving later in the evening. This hotel appeared to be a newer property and was in very good condition. The bed was comfortable and room was spacious with amenities including refrigerator and coffee maker. My only complaint is the duvet on the bed was a bit too heavy and I got hot during the night. Otherwise it was a positive experience.
- 5/5
Stayed one night in this location because it was near a venue where we were attending a 10 year anniversary celebration. It worked out perfectly; we just took a short Uber ride to avoid drinking and driving later in the evening. This hotel appeared to be a newer property and was in very good condition. The bed was comfortable and room was spacious with amenities including refrigerator and coffee maker. My only complaint is the duvet on the bed was a bit too heavy and I got hot during the night. Otherwise it was a positive experience.
- 5/5
Nice, clean room. Location met our needs perfectly.
- 5/5
Nice, clean room. Location met our needs perfectly.
- 1/5
It was terrible!!! Called downstairs as someone was fighting above me at 5am, screaming crying sounded as if they were breaking stuff then around 9am the fire alarm went off and stayed on until it was time for my check out. Attempted to call downstairs and no answer. Checked out and no one was downstairs had to leave my key on the counter. Very unprofessional for the price.
- 1/5
It was terrible!!! Called downstairs as someone was fighting above me at 5am, screaming crying sounded as if they were breaking stuff then around 9am the fire alarm went off and stayed on until it was time for my check out. Attempted to call downstairs and no answer. Checked out and no one was downstairs had to leave my key on the counter. Very unprofessional for the price.
- 5/5
Booked an overnight stay for my wife and mom who attended a bridal shower in the area. They loved the accommodations! Lobby is beautiful! Linens, and bath products are exquisite! Very professional and courteous staff. We'll book again for the wedding stay!
- 5/5
Booked an overnight stay for my wife and mom who attended a bridal shower in the area. They loved the accommodations! Lobby is beautiful! Linens, and bath products are exquisite! Very professional and courteous staff. We'll book again for the wedding stay!
- 5/5
Very nice room and comfortable. Very quiet and peaceful. Will definitely stay here again.
- 5/5
Very nice room and comfortable. Very quiet and peaceful. Will definitely stay here again.
- 5/5
I definitely will go back again!
- 5/5
I definitely will go back again!
- 4/5
Well run facility with friendly staff including those that are not customer facing such as cleaning and maintenance employees. The Courtyard concept is a very well designed and configured for the price point. I am always pleasantly surprised by the small details at these properties clean efficient and highly functional.
- 4/5
Well run facility with friendly staff including those that are not customer facing such as cleaning and maintenance employees. The Courtyard concept is a very well designed and configured for the price point. I am always pleasantly surprised by the small details at these properties clean efficient and highly functional.
- 4/5
Room heating and cooling was Very Loud!!
- 4/5
Room heating and cooling was Very Loud!!
- 4/5
Always clean and comfortable.
- 4/5
Always clean and comfortable.
- 5/5
Great location if you are in Houston for business. Right next to HP and Exxon Energy Center. Otherwise it is very removed from everything.
- 5/5
Great location if you are in Houston for business. Right next to HP and Exxon Energy Center. Otherwise it is very removed from everything.
- 5/5
I was nice. Everyone was really nice and when I called for service they were there in a jiffy. I love my stay. Pleasant.
- 5/5
I was nice. Everyone was really nice and when I called for service they were there in a jiffy. I love my stay. Pleasant.
- 5/5
I enjoyed my stay. Very quiet. Now the only thing that I noticed is the king size bed seemed smaller than my king size bed at home. Maybe it's just me....lol
- 5/5
I enjoyed my stay. Very quiet. Now the only thing that I noticed is the king size bed seemed smaller than my king size bed at home. Maybe it's just me....lol
- 5/5
Extremely clean. All staff efficient and friendly. Great room. Big bathroom. Smelled so nice all throughout. Very impressed.
- 5/5
Extremely clean. All staff efficient and friendly. Great room. Big bathroom. Smelled so nice all throughout. Very impressed.
- 5/5
Everything
- 5/5
Everything
- 5/5
Felt Relax when I walk in, The vibe of the hotel was everything
- 5/5
Felt Relax when I walk in, The vibe of the hotel was everything
- 5/5
New, nice and clean
- 5/5
New, nice and clean
- 4/5
The staff were polite. The room was nice and the bedd were very comfortable. The walls were very thin so you could hear everything. I was really surprised and disappointed how parents and staff allowed kids to run and be loud throughout the hallways, especially at night. I would definitely come back, however I will request a room that is not an adjoining room and not next to the elevator.
- 4/5
The staff were polite. The room was nice and the bedd were very comfortable. The walls were very thin so you could hear everything. I was really surprised and disappointed how parents and staff allowed kids to run and be loud throughout the hallways, especially at night. I would definitely come back, however I will request a room that is not an adjoining room and not next to the elevator.
- 5/5
Instalaciones limpias, nuevas y espaciosas.
- 5/5
Instalaciones limpias, nuevas y espaciosas.
- 5/5
Great place to stay.
- 4/5
It was great
- 4/5
I had commented on my first night on the check in survey that the ironing board pad was worn out and the iron was leaking water. Within an hour, the night duty manager delivered a new pad and iron. That's service!
- 4/5
We were surprised to learn that the Bistro and the Bar were not open -- likely due to a lack of staff-- would have been nice to have been told this before we arrived...
- 4/5
The layout of the hotel was awesome. Would have liked the option to have Breakfast without having to pay for it at the bistro.
- 5/5
I stayed here for an event at a nearby convention center. The location was great for that, but for Houston or Spring sight seeing make sure you have a car. The staff were great and the hotel and facilities are new. I would stay again.
- 5/5
We were visiting to see our son, and was looking for somewhere to stay, haven't been in the area for years, very surprised that it has grown, we chose to stay at this hotel because we have stayed at many Marriott hotels. For it to be 5 years old, it looks very new, we had a handicap room, very close to a Krogers grocery store and other shops. We had very comfortable queen beds, clean room and bathroom. We enjoyed our stay.
- 1/5
Upon getting to the hotel, the front desk receptionist walked away as she saw us walking into the hotel. After waiting 10 minutes we were assisted, after heading to our room getting off on the second floor we could smell nothing but smoke. Once getting into the room we called the front desk and they advise if they are a smoke free property which is not the case. On top of that pillowcases had hair on them, shower walls did as well and there were weird stains all over the sofa and the Ottoman. Call the front desk to let them know about the dirtiness of the room they advise that they could not send anybody up and that they would check the laundry to see if they had any extra pillowcases but I would have to come to the front desk for that. Completely disrespectful.Ended up leaving the hotel at 3 AM due to the overwhelming odor from the hallway. Hotel refused to issue a refund, and hotels.com wanted to offer us a $25 credit for another stay in the future. Not sure why anybody would want to rebook through them if they’re not even willing to take care of a customer when something that ridiculous occurs.
- 4/5
Great one night getaway with the wife. Hotel is perfect distance from everything we wanted to do that night. Bed was comfortable and the overall room experience was pleasant. Only complaint I have is that our checkin felt kinda rushed and we weren’t told when breakfast was and when checkout was. I had the free breakfast option but ended up having to pay for breakfast anyway. But other than that would recommend this hotel to anyone staying in this area.