Hotel Na Bolom

a nice cottage feel

I think there is a nuance missing in the translation on the site that states "Breakfast in the room" - the breakfast is not included in the price of the room.

Just about everything.

Multi functional property which serves not only as a hotel but also a museum and library. The listing indicated there was heating and wifi in the rooms. We were given a cabin at the very edge of the property where the wifi didn’t work and the heat source was one armful of firewood per day. If we wanted more wood, we had to pay for it.

The wifi connection was poor.

The museum and gardens N/A

The museum makes the place very special. N/a

Couldn’t find a more charming place or helpful & kind staff. Not completely central, but easily walkable and - to my mind - better for it (and access to gardens).

Beautiful hotel and museum, building full of character. Excellent staff, always helpful and pleasant.

Exceptional

Superb

See other review.

The staff and the location are perfect for us. The ambiance is wonderful. Short stays of 2-3 days are probably best. Lodging in a living museum is unique. Run by a board of directors, the historic facility is aging a bit—though maintenance is adequate. The city has grown very busy outside the facility on a major thoroughfare. Some rooms are very dark. Second visit, length of stay one week. Some Spanish is a must.

If you are interested in culture and "soul", this is your place. I've stayed here many times and will go back. If you are interested in comfort and all the amenities, go to a fancy hotel.

The staff was exceptionally friendly and helpful. Buildings are outstanding but in need of TLC. Location convenient to downtown. The mattresses in need of replacing. Hot water was unreliable. Wifi was virtually nonexistent except in library.

The staff were excellent especially Lulu! Also the museum on the premises excellent and the garden area. The restaurant run separately was only ok.

Exceptional

Location Need to change the beds.

Lovely little historical place close to the main street but away from the noise Our room felt a bit moist and smelled of old basement, but probably because of the old interior, which was part of the charm.

An extremely cozy hotel, stylishly decorated with ornaments and items linked with the indigenous cultures of Chiapas. We loved the fireplace. Guests get one set of firewood with a box of matches and some thin planks to start the fire. You can purchase more firewood for extra warmth and atmosphere. During our stay in late December, we needed 3 sets of firewood in the evening as the room was quite cold. The view to the garden was tranquilizing and thanks to the position of the room, it was very quiet. We parked the car safely in the street of the hotel. Also, it’s good that access to the hotel and museum is controlled by the reception staff and the security guard. By no means did we feel unsafe while in SanCristobal de las Casas, yet it was reassuring that strangers were not allowed on the property. The house built in a colonial style is charming and intimate. Following the tradition started by Gertrude and Frans Blom, the Lacandon women are given an opportunity to sell on the central patio some craft products made by them. In of the rooms where we stayed bathroom installations could be renovated: the hot bathtub is somewhat aged. It’s a beautiful tradition that guests have dinner together at a long communal table in the stylish dining room. However, the menu for Christmas dinner was not really satisfactory. Small portions, dry fish filet with champignons, meals not really adequate for this special occasion.