Quality Suites San Antonio Brooks City Base
About Quality Suites San Antonio Brooks City Base
A San Antonio Texas hotel - Quality Suites San Antonio Brooks City Base hotel near the Alamo Dome The Quality Suites San Antonio Brooks City Base hotel is just south of downtown San Antonio and is within minutes to the Riverwalk shopping, dining and entertainment district. This San Antonio, TX hotel is close to popular attractions including the Alamo Dome arena and many restaurants, shops and businesses. Additional attractions like SeaWorld San Antonio, Six Flags Fiesta Texas theme park, Lackland Air Force Base and San Antonio International Airport are also close by. An assortment of restaurants, nightclubs, entertainment venues, museums and shopping centers are nearby. This San Antonio, TX hotel offers full-service features including free full breakfast, free wireless and wired high-speed Internet access, free USA Today newspaper, seasonal outdoor pool and hot tub A business center, a computer with Internet access, and access to copy and fax service are available. A meeting room is located on the premises and can accommodate most functions. All rooms at this Texas hotel are furnished with refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Ask about our rooms that have sofa sleepers. Coin-operated laundry facilities are located on the premises of this hotel in Texas and on-site parking is provided.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, comfort, and security of the hotel. The breakfast, staff, and location also received positive mentions. However, some guests expressed dissatisfaction with the maintenance, smell in some rooms, and traffic noise.
- Clean and comfortable rooms
- Good security and precautions
- Poor maintenance and cleaning issues in some rooms
- Unpleasant smell in some rooms and bathrooms
- 5/5
The stay was comfortable and quiet.I did not like the charge for checking in one hour early,since there were rooms available
- 5/5
Every thing was good
- 0.5/5
Nothing Everything
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The room was gorgeous and the staff were very nice and professional. Thank you for an exceptional stay
- 1.5/5
Poor
- 5/5
The room was gorgeous and the staff were very nice and professional. Thank you for an exceptional stay
- 4/5
Convenience The rooms weren’t very soundproof so you could hear your neighbors
- 4/5
Convenience The rooms weren’t very soundproof so you could hear your neighbors
- 5/5
Excellent customer service. The room was huge, clean, and very comfortable. I cannot think of anything!
- 5/5
Excellent customer service. The room was huge, clean, and very comfortable. I cannot think of anything!
- 5/5
Excelente servicio ,muy buena ubicación muy buenos empleados y muy limpio
- 4/5
Good location near to many restaurants, shopping center and City Base. Good value and was clean.
- 4/5
Good location near to many restaurants, shopping center and City Base. Good value and was clean.
- 5/5
My stay. Was. Only. One....
- 4/5
Very good
- 4/5
Very good
- 2/5
it was the roaches for me and them not being able to provide roach spray for the rooms or even offer me a new room. so yeah no it was the the roaches for me
- 5/5
Exceptional
- 4.5/5
Breakfast could be better.. ? ?
- 4.5/5
Everything Breakfast could be better..
- 3.5/5
The bed was the worst, we could see a huge indentation in the middle & I have arthritis in my back & hips so I was so sore the next morning. That was the only problem we had with the room, but I sure wish the bed was good because we liked everything else about the hotel
- 3.5/5
Loved how big & spacious the room was & the location was very good, there was a Walmart/Sam's & Target & many places to eat all around there. The bed was the worst, we could see a huge indentation in the middle & I have arthritis in my back & hips so I was so sore the next morning. That was the only problem we had with the room, but I sure wish the bed was good because we liked everything else about the hotel
- 4/5
The place was nice; room was spacious; only complaint was that the elevator was too slow. It may need a tuneup
- 4.5/5
Friendly staff. As we pulled to the back of the hotel there was 2 gentlemen and one had a drink (alcoholic)
- 4.5/5
As we pulled to the back of the hotel there was 2 gentlemen and one had a drink (alcoholic)
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Stores and alot of restaurants near by. Very convenient
- 5/5
Clean room and friendly helpful staff. It was such short notice too since the hotel before canceled on us the day we showed up due to ongoing issues. There wasn't a thing we didn't like.
- 5/5
Clean room and friendly helpful staff. It was such short notice too since the hotel before canceled on us the day we showed up due to ongoing issues. There wasn't a thing we didn't like.
- 5/5
Cleanliness, staff very nice and helpful and was an easy experience.
- 2/5
Location They wanted to charge extra for a hour late check out. And they charged more for my child son even though he was sleeping on the sofa in the room
- 2/5
Location They wanted to charge extra for a hour late check out. And they charged more for my child son even though he was sleeping on the sofa in the room
- 4/5
Yes
- 4.5/5
Superb
- 4/5
Exceptional front of house staff
- 4/5
Exceptional front of house staff
- 5/5
Good Clean
- 3/5
Pleasant
- 4.5/5
It is convenient to the highways, places to go like church, sites and restaurants. No negatives.
- 5/5
Everything
- 5/5
Everything
- 2.5/5
I didn't like that the toilet was not working very well , and the room itself had a bad smell to it , tolerable but not good
- 5/5
N/a
- 1/5
Charged extra
- 1/5
Charged extra
- 4/5
Location Moldy smell in the room coming from the air conditioner. Mold on the shower curtain and pubic hair on the floor and shower corners in the bathroom. Checked out of the hotel one day early due to the bad mold smell coming from the air conditioner which was causing headaches, coughing and sneezing. And being that the children have asthma, this was a health hazard. I'm sure I won't be receiving a discount for checking out a day sooner. But I hope this review helps someone else who has upper respiratory diseases to reconsider before booking.
- 3/5
Everyone is super nice here.
- 3/5
Everyone is super nice here.
- 4.5/5
Clean rooms. Friendly staff. Very easy to get to.
- 1/5
I’m pretty sure it’s the owner (an India man) that was roaming the halls like a stalking perv! Everytime we walked back into the hotel he’d ask what room # and how many people in room! My daughter who lives in SA came over to the room with my granddaughter to visit us that night and he told me she had to leave before 10 or he’d charge me extra! Needless to say I’ll be staying elsewhere next time! I’ll gladly pay more at a downtown hotel and drive further to see my daughter and baby, picked this hotel only because it was close to where my daughter lives. From now on I’ll research a little further. Room was outdated and overpriced, they put lipstick on a pig to keep people booking rooms.
- 1/5
I’m pretty sure it’s the owner (an India man) that was roaming the halls like a stalking perv! Everytime we walked back into the hotel he’d ask what room # and how many people in room! My daughter who lives in SA came over to the room with my granddaughter to visit us that night and he told me she had to leave before 10 or he’d charge me extra! Needless to say I’ll be staying elsewhere next time! I’ll gladly pay more at a downtown hotel and drive further to see my daughter and baby, picked this hotel only because it was close to where my daughter lives. From now on I’ll research a little further. Room was outdated and overpriced, they put lipstick on a pig to keep people booking rooms.
- 3.5/5
Breakfast was not great. Coffee was disgusting and creamer was expired.
- 4.5/5
The room was very large, comfortable, clean, and had adequate amenities for the quality level of this facility. The breakfast was fine with waffle, yogurt, cereals, fruit, and toast. It has a very good shower and a large space around the sink. It is a very good location for accessing several parts of the city. I rested well each night. The property is dated in style and decor, and very functional, but updating some items every few months would make a good difference quick rapidly, e.g. thicker towels and updating the hairdryer. The road/street noise was a little distracting, but not so much that it kept me awake.
- 4/5
Nice place overall.
- 4/5
Nice place overall.
- 0.5/5
There was no shower curtain, the tub did not drain, the toilet seat was about to fall off, the room stunk, if I wasn't so exhausted when I had gotten there and it wasn't so late I would have changed rooms the bed was uncomfortable and I couldn't wait to get out of there in the morning. I let the person at the front desk know and they made an excuse for everything I said,(the curtain may be in the was, maintenance must not have gotten to it,um why rent it out then)..they didn't apologize or do anything else so I will never stay there again I had stayed there in the past a few years ago and it was a decent place, it is not anymore that was my last stay ever.
- 0.5/5
Nothing Was very dirty! I do not recommend this place. Bed had stains all over aswell with sofa bed
- 5/5
Staff friendly, cleanliness and room very spacious and comfortable.
- 5/5
Staff friendly, cleanliness and room very spacious and comfortable.
- 5/5
Staff was friendly and helpful
- 5/5
It was great location Super quiet
- 4/5
The staff is very friendly - met with the manager a few times and the front desk is super accommodating. NO BED BUGS! We really enjoyed or stay there x3 times! The breakfast is nothing really to shake a stick at. I feel it could be much better.
- 4/5
Thank
- 4/5
Thank
- 5/5
Aside, from that issue that hotel was clean and convenient to the nearby stores and restaurant.
- 5/5
Aside, from that issue that hotel was clean and convenient to the nearby stores and restaurant.
- 3.5/5
I liked the bed and sofa in the room. I didn’t like on booking.com it showed me the total with taxes at $98 but ended up having to pay extra on arrival. The room WiFi didn’t work with my console apps which was weird because it has never happened at others. Breakfast only had waffles. No eggs or muffins, sausage. Just slices of bread. Also the room was clean but the bathroom tub was pretty nasty. Other than that it was a good stay.
- 5/5
The owner or manger was a very rude person. Staff was great otherwise but I won’t be return there again
- 5/5
Affordable, clean, well kept, friendly staff, excellent service. Went well above my expectations, to be honest i was very impressed. In my opinion, i could have paid twice the amount i did and still would've been very pleased.
- 5/5
Affordable, clean, well kept, friendly staff, excellent service. Went well above my expectations, to be honest i was very impressed. In my opinion, i could have paid twice the amount i did and still would've been very pleased.
- 1/5
Ehy
- 1/5
Ehy
- 3/5
I was surprised to be charged a 3 dollar service fee. It’s only 3 dollars but it’s the first time I have ever seen this.
- 3/5
I was surprised to be charged a 3 dollar service fee. It’s only 3 dollars but it’s the first time I have ever seen this.
- 5/5
Very spacious room, comfortable beds and clean.
- 5/5
Very spacious room, comfortable beds and clean.
- 5/5
Love it here everytime i come to san antonio we stay here and love that theyve recently added the big bottles of shampoo and conditioner to there restrooms and lotion as well love this im always forgetting my shampoo and this was a plus will def be coming back
- 5/5
Love it here everytime i come to san antonio we stay here and love that theyve recently added the big bottles of shampoo and conditioner to there restrooms and lotion as well love this im always forgetting my shampoo and this was a plus will def be coming back
- 4/5
The property was easily accessible.
- 4/5
The property was easily accessible.
- 5/5
The room was clean and had a clean smell to it.
- 5/5
The room was clean and had a clean smell to it.
- 2/5
Once we moved rooms a/c worked but there was an odor in the room especially in the restroom. It was manageable however the disappointment was that the breakfast was limited.
- 2/5
Once we moved rooms a/c worked but there was an odor in the room especially in the restroom. It was manageable however the disappointment was that the breakfast was limited.
- 5/5
Very cozy and quiet for a great price.
- 5/5
Very cozy and quiet for a great price.
- 5/5
Quiet clean very polite and great payment
- 5/5
Quiet clean very polite and great payment
- 3/5
only for the sofa bed the mattress should be replaced.
- 3/5
only for the sofa bed the mattress should be replaced.
- 4/5
Clean
- 4/5
Clean
- 4/5
All good
- 4/5
All good
- 5/5
The room was great, clean very comfortable beds, loved the extra pillows on the bed. It was quiet...very roomy. The hotel has great breakfast . Was able to get a late check out ans rest. The only issue was the maid was knocking at checkout and had to tell her please check with front desk we have paid for late checkout. I would stay there again. Great price for such a nice comfortable stay.
- 5/5
The room was great, clean very comfortable beds, loved the extra pillows on the bed. It was quiet...very roomy. The hotel has great breakfast . Was able to get a late check out ans rest. The only issue was the maid was knocking at checkout and had to tell her please check with front desk we have paid for late checkout. I would stay there again. Great price for such a nice comfortable stay.
- 1/5
I spent the night of January 2 with my family there. Very bad experience. The room was dirty, the sofa bed was not ready, and I had to go to the reception to request sheets for the bed and more towels because there were fewer towels than the number of people in the reservation. And to make our experience worse at 5:00 am the fire alarm got activated without any explanation. After more than 5 times someone from maintenance arrived and just disconnected it when I complained to the front desk they only told me that the alarm had no battery and that's why it had been activated. Very bad service. The breakfast buffet consisted of unflavored waffles and cold coffee... I don't recommend that place.
- 1/5
I spent the night of January 2 with my family there. Very bad experience. The room was dirty, the sofa bed was not ready, and I had to go to the reception to request sheets for the bed and more towels because there were fewer towels than the number of people in the reservation. And to make our experience worse at 5:00 am the fire alarm got activated without any explanation. After more than 5 times someone from maintenance arrived and just disconnected it when I complained to the front desk they only told me that the alarm had no battery and that's why it had been activated. Very bad service. The breakfast buffet consisted of unflavored waffles and cold coffee... I don't recommend that place.
- 2/5
Walking into our hotel room, the carpet had wet odor to it. The bed sheets did not look new, still smelled like previous guests’ body odors. The restroom tiles were falling apart and the bathtub drain was clogged. I went to front desk to request a different room. The second room also had similar smells too it (wet carpet, broken restroom tiles, and bed sheets smelled). When I asked for extra blankets, even the extra blankets smelled old. It was already very late in the evening and too late to cancel my reservation, good thing was that it was only for one night stay.
- 2/5
Walking into our hotel room, the carpet had wet odor to it. The bed sheets did not look new, still smelled like previous guests’ body odors. The restroom tiles were falling apart and the bathtub drain was clogged. I went to front desk to request a different room. The second room also had similar smells too it (wet carpet, broken restroom tiles, and bed sheets smelled). When I asked for extra blankets, even the extra blankets smelled old. It was already very late in the evening and too late to cancel my reservation, good thing was that it was only for one night stay.
- 2/5
Not happy
- 2/5
Not happy
- 4/5
All good
- 4/5
All good
- 4/5
We came attending an engagement party for our niece. Overall it was a great hotel. The beds were clean, room smelled good, there was plenty of space for my family of 5 too stay.
- 4/5
We came attending an engagement party for our niece. Overall it was a great hotel. The beds were clean, room smelled good, there was plenty of space for my family of 5 too stay.
- 2/5
When we arrived there was a couple fighting in the second floor. Police were called. Wife wanted to leave but we had already paid for the room, also we had a concert to attend and were short on time.
- 2/5
When we arrived there was a couple fighting in the second floor. Police were called. Wife wanted to leave but we had already paid for the room, also we had a concert to attend and were short on time.
- 1/5
The unit smelled like someone peed in it. When the aircon is open the smell travels across the room.
- 1/5
The unit smelled like someone peed in it. When the aircon is open the smell travels across the room.
- 4/5
Comfortable, big room, good location not to busy but close to stores and downtown.
- 4/5
Comfortable, big room, good location not to busy but close to stores and downtown.
- 5/5
They were so friendly
- 5/5
They were so friendly
- 5/5
Good staying, quiet environment, safe, clean, the staff were very friendly and helpful!
- 5/5
Good staying, quiet environment, safe, clean, the staff were very friendly and helpful!
- 5/5
Had a great stay
- 5/5
Had a great stay
- 5/5
Clean room, very comfortable bed, cold AC, very quiet
- 5/5
Clean room, very comfortable bed, cold AC, very quiet
- 4/5
Rooms were reasonably priced. Customer service needs improvement.
- 4/5
Rooms were reasonably priced. Customer service needs improvement.
- 3/5
Needs improvement.
- 3/5
Needs improvement.
- 3/5
Could be a little better. Also, breakfast is not very complete.
- 3/5
Could be a little better. Also, breakfast is not very complete.
- 1/5
The hot breakfast was just waffles , yogurt and cereal not the best.
- 1/5
The hot breakfast was just waffles , yogurt and cereal not the best.
- 5/5
My girl friend and I really enjoyed our stay. It was a very clean and very quiet and the staff were very polite. We would stay there again when are in San Antonio.
- 5/5
My girl friend and I really enjoyed our stay. It was a very clean and very quiet and the staff were very polite. We would stay there again when are in San Antonio.
- 4/5
Everything went smooth and room was good.
- 4/5
Everything went smooth and room was good.
- 4/5
.
- 4/5
.
- 4/5
"It was okay."
- 4/5
"It was okay."
- 1/5
All was good except they don’t serve a hot breakfast, like eggs, sausage and bacon, etc.
- 1/5
All was good except they don’t serve a hot breakfast, like eggs, sausage and bacon, etc.
- 4/5
Great convenient fairly priced clean rooms.
- 4/5
Great convenient fairly priced clean rooms.
- 4/5
It was a pleasant stay. The hotel room was very clean and comfortable. The front desk clerk was friendly and informative. I will definitely recommend this hotel to family and friends.
- 4/5
It was a pleasant stay. The hotel room was very clean and comfortable. The front desk clerk was friendly and informative. I will definitely recommend this hotel to family and friends.
- 5/5
It was a pleasant stay and easy access to location . All thumbs up
- 5/5
It was a pleasant stay and easy access to location . All thumbs up
- 2/5
The rooms are why we won't be back to this location, the smell was not great, there was trash in the pull-out couch, mirrors were not clean and looked dusty, toilet paper was not stocked or new, and there was a wet hand towel on top of the shower. Each morning there was a horrific smell that came from the toilet, like a sewer issue.
- 2/5
The rooms are why we won't be back to this location, the smell was not great, there was trash in the pull-out couch, mirrors were not clean and looked dusty, toilet paper was not stocked or new, and there was a wet hand towel on top of the shower. Each morning there was a horrific smell that came from the toilet, like a sewer issue.
- 5/5
breakfast hours are very limited i suggest to extend it to 10 or 11 am and i stayed 6 days and they only did housekeeping the first day but the rest was very okay!!
- 5/5
breakfast hours are very limited i suggest to extend it to 10 or 11 am and i stayed 6 days and they only did housekeeping the first day but the rest was very okay!!
- 5/5
Room was clean and comfortable. Located right next to a cvs within walking distance for any necessities. Front desk staff was very polite and helpful! Felt very safe-the main door is the only door you can use without a key card. The hotel smelled clean and fresh-not like strong chemicals covering up odors. Decor was not too gaudy and made it feel elegant and home like. Would definitely recommend staying here!
- 5/5
Room was clean and comfortable. Located right next to a cvs within walking distance for any necessities. Front desk staff was very polite and helpful! Felt very safe-the main door is the only door you can use without a key card. The hotel smelled clean and fresh-not like strong chemicals covering up odors. Decor was not too gaudy and made it feel elegant and home like. Would definitely recommend staying here!
- 4/5
all good
- 4/5
all good
- 5/5
Great quality at an affordable price. Will definitely choose Quality Inn again
- 5/5
Great quality at an affordable price. Will definitely choose Quality Inn again
- 5/5
Room was really nice size, clean & staff was super nice & helpful. Great price for a great room. My kids loved the pool. Would definitely stay again.
- 5/5
Room was really nice size, clean & staff was super nice & helpful. Great price for a great room. My kids loved the pool. Would definitely stay again.
- 4/5
I liked the prices, and the space of the room provided.
- 4/5
I liked the prices, and the space of the room provided.
- 5/5
Always good.
- 5/5
Always good.
- 5/5
Overall a great stay. Everyone there was friendly. The waffles in the morning were good. The kiddos realy loved the waffles.
- 5/5
Overall a great stay. Everyone there was friendly. The waffles in the morning were good. The kiddos realy loved the waffles.
- 4/5
Check in was very simple & fast. Room was very clean and bed was extremely comfortable.
- 4/5
Check in was very simple & fast. Room was very clean and bed was extremely comfortable.
- 3/5
Poor maintenance, dim light in bath room and clogged bathtub drain. Cleaning personnel did poor job cleaning room. Had to ask almost daily for coffee cups. Overall satisfactory.
- 3/5
Poor maintenance, dim light in bath room and clogged bathtub drain. Cleaning personnel did poor job cleaning room. Had to ask almost daily for coffee cups. Overall satisfactory.
- 3/5
Property was decent for the price. Unfortunately due to it being on SE Military Dr you could hear the traffic going by. The fact that the security deposit was $100 was also ridiculous. I've stayed at locations like the Marriot and I've paid $25. Overall I don't recommend unless it fits your Budget. For me I wanted try something different and I regret doing so. I will Say the staff was very friendly. I had an issue with my toilet in my room and it was addressed rather quickly. I felt that the Room keeping could have been better as well. I walked into my room and their was glitter on the Sofa, hair where the napkin dispenser is.
- 3/5
Property was decent for the price. Unfortunately due to it being on SE Military Dr you could hear the traffic going by. The fact that the security deposit was $100 was also ridiculous. I've stayed at locations like the Marriot and I've paid $25. Overall I don't recommend unless it fits your Budget. For me I wanted try something different and I regret doing so. I will Say the staff was very friendly. I had an issue with my toilet in my room and it was addressed rather quickly. I felt that the Room keeping could have been better as well. I walked into my room and their was glitter on the Sofa, hair where the napkin dispenser is.
- 3/5
The stay was okay, the room was nice and clean and spacious. The night staffed accused my children of running around making noise when they weren't doing any of that. The price was definitely over priced, the breakfast was medicore. We deseparate and considering the previous place we booked was unsafe and terrible.
- 3/5
The stay was okay, the room was nice and clean and spacious. The night staffed accused my children of running around making noise when they weren't doing any of that. The price was definitely over priced, the breakfast was medicore. We deseparate and considering the previous place we booked was unsafe and terrible.
- 1/5
Staff was very helpful but the room and restroom smelled, stains everywhere.
- 1/5
Staff was very helpful but the room and restroom smelled, stains everywhere.
- 1/5
It was horrible, there were prostitutes and people smoking dogs outside my daughter and granddaughters room where I took my granddaughter to where I was staying and told my daughter to check out the next morning EARLY
- 1/5
It was horrible, there were prostitutes and people smoking dogs outside my daughter and granddaughters room where I took my granddaughter to where I was staying and told my daughter to check out the next morning EARLY
- 5/5
Overall we probably wiuld stay again in the future. Just not many breakfast options.
- 5/5
Overall we probably wiuld stay again in the future. Just not many breakfast options.
- 5/5
Room is clean we were given extra towels and sheets for the pullout couch. The staff is great too! I would stay here again when visiting San Antonio.
- 5/5
Room is clean we were given extra towels and sheets for the pullout couch. The staff is great too! I would stay here again when visiting San Antonio.
- 5/5
Easy, fast checkin. Be prepared for a $100 incedental charge on credit card
- 5/5
Easy, fast checkin. Be prepared for a $100 incedental charge on credit card
- 5/5
I would stay here again!
- 5/5
I would stay here again!
- 4/5
It was okay for the price, service was friendly, smelled good. Beds a little hard. Quiet. Towels feel like sand paper, toilet seat is breaking, bathroom tile broken, needs replacing.
- 4/5
It was okay for the price, service was friendly, smelled good. Beds a little hard. Quiet. Towels feel like sand paper, toilet seat is breaking, bathroom tile broken, needs replacing.
- 5/5
Everything was clean and in working condition. No notable concerns to mention.
- 5/5
Everything was clean and in working condition. No notable concerns to mention.
- 5/5
Great service as usual
- 5/5
Great service as usual
- 5/5
Very convenient. Nice place to stay.
- 5/5
Very convenient. Nice place to stay.
- 4/5
Room comfortable, breakfast small but adequate.
- 4/5
Room comfortable, breakfast small but adequate.
- 4/5
I had a two bed reservation with a lounge/office area. The lounge/office area allowed me to store my belongings without cluttering the bed/sleeping area. The lounge area also provided me with a sofa, table and chair. I was able to use my laptop effectively. Nearby, there are several fast food and sit-down restaurants. There are also two movie theaters and a couple of big box stores (Wal-Mart, Lowe's, Home Depot, Sam's Club). The property is literally one block from Interstate 37 and approximately a mile from Loop 410. I didn't like housekeeping knocking on doors in the morning; but this happens at every hotel/motel I've stayed at. This is not Embassy Suites or the Marriott, but you get a lotta bang for your buck!
- 4/5
I had a two bed reservation with a lounge/office area. The lounge/office area allowed me to store my belongings without cluttering the bed/sleeping area. The lounge area also provided me with a sofa, table and chair. I was able to use my laptop effectively. Nearby, there are several fast food and sit-down restaurants. There are also two movie theaters and a couple of big box stores (Wal-Mart, Lowe's, Home Depot, Sam's Club). The property is literally one block from Interstate 37 and approximately a mile from Loop 410. I didn't like housekeeping knocking on doors in the morning; but this happens at every hotel/motel I've stayed at. This is not Embassy Suites or the Marriott, but you get a lotta bang for your buck!
- 5/5
Enjoyed my stay
- 5/5
Enjoyed my stay
- 4/5
It was a clean hotel staff was courteous, room was clean, breakfast was ok
- 4/5
It was a clean hotel staff was courteous, room was clean, breakfast was ok
- 4/5
Good size clean room. Friendly staff. Convenient location.
- 4/5
Good size clean room. Friendly staff. Convenient location.
- 5/5
I had never stayed at this hotel i too was kind of skeptical and read the reveiws before booking and i was surprised with the service and cleanliness of the suites and their breakfast was good alot of variety very well maintained thanks to Joey made our stay comfortable for me and my family... will book here thru expedia if needed again ....
- 5/5
I had never stayed at this hotel i too was kind of skeptical and read the reveiws before booking and i was surprised with the service and cleanliness of the suites and their breakfast was good alot of variety very well maintained thanks to Joey made our stay comfortable for me and my family... will book here thru expedia if needed again ....
- 2/5
The room was in good conditions but the bathtub was in horrible it was clogged up whit hair and when we were taking a shower the water wouldn’t go down due to being clogged. When being done taking a shower the water will take at an hour to go down the drain, overall the hotel was nice.
- 2/5
The room was in good conditions but the bathtub was in horrible it was clogged up whit hair and when we were taking a shower the water wouldn’t go down due to being clogged. When being done taking a shower the water will take at an hour to go down the drain, overall the hotel was nice.
- 5/5
Great staff, easy location, nice hotel.
- 5/5
Great staff, easy location, nice hotel.
- 5/5
It was good place to stay, well kept and clean
- 5/5
It was good place to stay, well kept and clean
- 5/5
San Antonio can be a tricky area, I guess most place can be in this day and age. I travel for work and always feel safe in this hotel. Easy interstate access. The staff is great.
- 5/5
San Antonio can be a tricky area, I guess most place can be in this day and age. I travel for work and always feel safe in this hotel. Easy interstate access. The staff is great.
- 5/5
An awesome place to stay and recommendable.
- 5/5
An awesome place to stay and recommendable.
- 5/5
It was great
- 5/5
It was great
- 5/5
It was a great stay. Staff is very nice and welcoming. Rooms are very clean. I highly recommend this place.
- 5/5
It was a great stay. Staff is very nice and welcoming. Rooms are very clean. I highly recommend this place.
- 5/5
Didn't like that they take $200 deposit n it took a week to get back in my account.
- 5/5
Didn't like that they take $200 deposit n it took a week to get back in my account.
- 3/5
Customer Service was great,they were very kind.
- 3/5
Customer Service was great,they were very kind.
- 5/5
Comfortable and convenient for our weekend stay. Staff was helpful and eager to help.
- 5/5
Comfortable and convenient for our weekend stay. Staff was helpful and eager to help.
- 3/5
It was ok, the rooms smells very bad. The cleaning staff was not kind at all.
- 3/5
It was ok, the rooms smells very bad. The cleaning staff was not kind at all.
- 3/5
Like staff, friendly and attentive. They responded quickly to our requests. Our room was spacious. Did not like, not enough area for the amount of chairs and not enough chairs for the amount of guests in the very small dinning room.
- 3/5
Like staff, friendly and attentive. They responded quickly to our requests. Our room was spacious. Did not like, not enough area for the amount of chairs and not enough chairs for the amount of guests in the very small dinning room.
- 3/5
Pros: Customer service was great! Breakfast was decent. The room size was surprisingly spacious. Cons: The area was a sketchy, the toilet in our room needed a lot more scrubbing inside of it. The beds were really uncomfortable. We saw a couple cockroaches in the halls. Don’t think I’ll stay here again. The pictures on here are not comparable to the real thing.
- 3/5
Pros: Customer service was great! Breakfast was decent. The room size was surprisingly spacious. Cons: The area was a sketchy, the toilet in our room needed a lot more scrubbing inside of it. The beds were really uncomfortable. We saw a couple cockroaches in the halls. Don’t think I’ll stay here again. The pictures on here are not comparable to the real thing.
- 1/5
I told her to let other customers know that it might not open for them because that was a scary experience. She wasn’t very nice. Also the Expedia said there was a hot tub and there wasn’t one.
- 1/5
I told her to let other customers know that it might not open for them because that was a scary experience. She wasn’t very nice. Also the Expedia said there was a hot tub and there wasn’t one.
- 4/5
Everything was great checkin was easy. They charge a deposit but I got it right back after check out
- 4/5
Everything was great checkin was easy. They charge a deposit but I got it right back after check out
- 4/5
The hotel, while older, was very clean and the staff were super polite!! The complimentary breakfast was a hit with my family too!
- 4/5
The hotel, while older, was very clean and the staff were super polite!! The complimentary breakfast was a hit with my family too!
- 5/5
Was a great place to stay
- 5/5
Was a great place to stay
- 3/5
I was very disappointed with the stay. My bed sheets were dirty. The toilet and shower head look like they hadn't been cleaned. The amount of money that was charged for the night stay for the quality is deceiving.
- 3/5
I was very disappointed with the stay. My bed sheets were dirty. The toilet and shower head look like they hadn't been cleaned. The amount of money that was charged for the night stay for the quality is deceiving.
- 4/5
Bed was very vomfortable. Unfortunate breakfast was less than desirable. The biscuits were hard as a rock and the eggs were very dry. No effort was made to make breakfast appealing but I could get over the fact about the biscuits. No body cared.
- 4/5
Bed was very vomfortable. Unfortunate breakfast was less than desirable. The biscuits were hard as a rock and the eggs were very dry. No effort was made to make breakfast appealing but I could get over the fact about the biscuits. No body cared.
- 5/5
Friendly staff
- 4/5
It was a reasonable price to pay for the room, but the parking lot leaves much to be desired and makes it seem less hospitable.
- 5/5
Saved us over 100$ staying somewhere else. I was rushing finding somewhere to stay that was large enough for our family. Last minute trip we made. I was so scared to book because we have had bad experiences from the past. But I was so glad this was not the case. Everything was great for our one night stay and the women in the front was pleasant and the breakfast time ending at 10 made it great for us. Would def recommend to anyone.
- 2/5
I made a reservation for a property which showed indoor pool. It was very important for my grandson and when we checked in the manager said they don’t have an indoor pool. The reservation was not cancelable so we had to stay. Very disappointing
- 4/5
People are friendly there! Very helpful, but it did smell kinda weird.
- 3/5
Even though the website claims "Pet friendly" there is a sign that says NO PETS at the entrance. They let our ESA stay anyway, but had me come in the next day to fill out the Service Animal paperwork the check in person forgot to have me fill out. There was an additional $90 charge for a "pet deposit" which I should get back after they inspected the room to make sure our dog did not pee on the carpets.... Also the room inspector agreed that the room smelled musty and agreed that there was mold in the bathroom We were not offered any type of discount, but we are supposed to get the $90 back in "5-7 days, depending on your bank"
- 3/5
This location is about 8 minutes from downtown. There are a lot of stores and restaurants nearby . At night you can hear a lot of racing and people talking outside. The bathroom had a urine smell even though it looked clean. Other than that it's not very bad for the price compared to other nearby hotels/motels.
- 5/5
Enjoyed my stay. Very nice room and close to everything.
- 5/5
Very convenient to work location and shopping
- 5/5
Enjoyed our stay there.
- 5/5
it was an amazing stay, my girls enjoyed the pool
- 3/5
The location is good. Close enough to downtown area. Quiet area and a CVS right beside. I did not like the breakfast service, too small, cold eggs, not enough space nor food. Pool area with cigarette butts on the floor, doves poop all around. Stained tub. Elevator out of service. Not a single covered parking spot, bird's poop all over. Glad it was one night only.