La Quinta Inn & Suites by Wyndham San Antonio Northwest
About La Quinta Inn & Suites by Wyndham San Antonio Northwest
Boasting an outdoor pool, this San Antonio property offers daily breakfast and free WiFi. A refrigerator and a microwave are included in each room. San Antonio International Airport is 16 mi away. A cable TV is provided in all rooms at La Quinta Inn & Suites San Antonio Northwest. A coffee maker and a work desk are also included in each guest room. Free toiletries are provided for added convenience. Waffles, cereal and eggs are offered for breakfast at San Antonio Northwest La Quinta. Fresh fruit, sausage and bagels are also available. Unlimited juice and coffee are provided. An on-site fitness center is available at La Quinta – San Antonio Northwest. Guests can also relax in the outdoor hot tub. Fax and photocopying facilities are offered at this pet-friendly property. The University of Texas San Antonio is 10 minutes’ drive away. SeaWorld San Antonio is 9.9 mi from La Quinta Inn & Suites San Antonio Northwest.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, friendly staff, and comfortable beds. The breakfast, though often praised for its variety, is sometimes criticized for its quality.
- Cleanliness
- Friendly and helpful staff
- Inconsistent breakfast quality
- Occasional issues with room cleanliness
- 4/5
Only downside was we could not check in early in the day just to be checked in. Had to wait till we got back, which was late, and then check in. Other than that we had no issues.
- 5/5
You need more parking.
- 5/5
I stayed here because it's pet friendly and needed to go to the missionvet that's close by. They were helpful and extremely friendly.
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Very good
- 5/5
Property was close to venue in Helotes and very clean and quiet.
- 1/5
Power went out, for two hours and no hot water in the shower
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Everything was great! Room was super clean and comfortable
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Excellent like always
- 5/5
Very clean
- 3/5
Upon leaving the room on Dunday we advised the maid service the room was ready to be cleaned. The maid stated she would let get cleared worker know as she was not assigned our room. We trusted it would be communicated upon our return in the evening the room had not been touched. This is the 2nd time this has occurred during our stays.
- 5/5
Exceptional
- 5/5
Fast
- 4/5
I observed that she went well beyond my expectations.
- 5/5
Exceptional
- 5/5
Clean Nothing
- 5/5
Clean room
- 5/5
Friendly staff and good breakfast
- 3/5
Breakfast was good.
- 3/5
If the description still says they have a hot tub, they do, but it doesn’t work. I was told it hadn’t worked for a long time by the front desk. Actually called it a “kiddie pool”.
- 5/5
Close to where I needed to be and within driving distance of everything else
- 5/5
Close to where I needed to be and within driving distance of everything else
- 4/5
The location was perfect; it was less than 7 minutes from the venue! Breakfast was delicious; the best I’ve had in a while at a hotel that offers breakfast. The constant slamming of doors and the noise above us continued late into the night and into the early morning hours, from around 11 p.m. until 5 a.m.
- 4/5
The location was perfect; it was less than 7 minutes from the venue! Breakfast was delicious; the best I’ve had in a while at a hotel that offers breakfast. The constant slamming of doors and the noise above us continued late into the night and into the early morning hours, from around 11 p.m. until 5 a.m.
- 5/5
Clean and helpful staff Located well also
- 5/5
Very clean room, front staff were very helpful and breakfast was good.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
clean , well laid out. breakfast good. Staff went above and beyond to help in an emergency
- 5/5
clean , well laid out. breakfast good. Staff went above and beyond to help in an emergency
- 3.5/5
Good
- 5/5
Clean room good staff excellent location
- 4/5
Hotel was decent - had all the amenities i needed. I’d stay here again if I’m ever in town again.
- 5/5
Thank you! Parking was accessible and safe. Staff courteous and helpful. We booked 2 days, and they were so thoughtful they refreshed new towels for the following day. We have never had that done. So grateful.
- 5/5
Clean convenient
- 5/5
Location is less than 2 miles from my daughter Pillows sucked, that was only negative
- 5/5
Location is less than 2 miles from my daughter Pillows sucked, that was only negative
- 5/5
Very clean and well-maintained property. Staff was kind and helpful. I would stay there again!
- 4.5/5
Everything Everything was fine
- 5/5
Very clean, comfortable and spacious. Wish there were more ashtrays other than at the entrance and pool area. Kind of feel awful smoking in those areas. But, a great stay nonetheless.
- 4.5/5
Everything Everything was fine
- 5/5
Very clean, comfortable and spacious. Wish there were more ashtrays other than at the entrance and pool area. Kind of feel awful smoking in those areas. But, a great stay nonetheless.
- 5/5
The breakfast was great and the room was nice and clean. Staff was very nice. I would definitely recommend.
- 5/5
Would definitely recommend this stay it was clean, and the room super spacious
- 5/5
Bed was super comfy, everything was clean and the hallway smelled so good! Loved the blinds on the windows instead of curtains.
- 5/5
Exceptional
- 5/5
Bed was super comfy, everything was clean and the hallway smelled so good! Loved the blinds on the windows instead of curtains.
- 1/5
Place was terrible, pretty sure they had bed bugs. Our sheets were dirty and room smelled like sewage. We immediately left as fast as we could.
- 5/5
It was a very clean and spacious room, with the light under the bed, it gives the room a very unique touch, for those who need a night light, which I don’t lol but very nice. The sofa was rock hard but I was not there to lounge and watch tv. The shower curtain needs to be about 3 inches longer and if you do not pay attention to it, you will have water on the floor. Overall I would definitely stay here again.
- 4/5
Very good
- 3.5/5
No security cameras nor security guards, five vehicles, including my, were broken.In this weekend very disappointing.
- 3.5/5
Good
- 3.5/5
No security cameras nor security guards, five vehicles, including my, were broken.In this weekend very disappointing.
- 5/5
great place to stay, convenient, beds were comfortable.
- 3.5/5
Good
- 5/5
Location easy to find . Loved the hard wood floors! Bed was not the most comfortable but was ok for the night.
- 5/5
Location easy to find . Loved the hard wood floors! Bed was not the most comfortable but was ok for the night.
- 4.5/5
Great
- 4.5/5
The room was clean. The breakfast was good. The bed was a little hard.
- 4.5/5
The bed was a little hard.
- 4.5/5
Great
- 1.5/5
Free parking The sheets were gross and dirty. I found pubic hair on the sheets when I pulled the bed spread back. Ruined the whole hotel experience. The hotel was wild and loud and all night people stomping and slamming doors.
- 2/5
There was a roach in my first room. The sound insulation was poor - there were kids from a school trip running up and down the hallways and being loud in general; you could hear cars from the highway speeding by.
- 3.5/5
Great location. Room clean. Comfy bed. Walls very thin and noisy people in room Next door returned at 4am. FYI no conditioner in bathroom.
- 3.5/5
Great location. Room clean. Comfy bed. Walls very thin and noisy people in room Next door returned at 4am. FYI no conditioner in bathroom.
- 5/5
- 3/5
Breakfast was nice, check-in guy with the portable oxygen was very rude. I can’t believe he would even be hired to work there. Not welcoming at all and had a very bad attitude. The rest of the staff was kind except for him. We requested towels and never got them. Our room had mold in the shower, found bottles of alcohol unopened in towels in the bathroom.. very odd…
- 4/5
Hot tub was broken
- 1/5
Was good... The room smelled like to much like bleach to the point that our eyes were burning and had be moved to another room.....
- 4.5/5
Great location! Great staff, clean,clean rooms and lobby. Delicious breakfast.
- 4/5
Breakfast was good, there was only one elevator that took awhile and was small. The whole time we were there, there were kids running and jumping on the 4th floor that was so loud. We couldn’t sleep all night because they were just stomping. The room was cold and clean though.
- 4/5
Room and breakfast were good
- 5/5
Breakfast was very good. The attendant was very good and kept the good refilled. Station was kept very clean and neat.
- 5/5
The breakfast isn’t good need more breakfast
- 5/5
Very nice place and very convenient on the west side of San Antonio. Breakfast was a little limited but ok. Room was nice and excellent room keeping.
- 1.5/5
I walked into the room and the room reeked of Clorox. I laid down for a quick break after a four hour drive from Fort Stockton, Texas and my brand new shirt (which I’d just removed the tags from that morning) was discolored from the Clorox. Made me think the bed was just spot treated with Clorox to avoid cleaning.
- 4.5/5
Everything was great. Very clean. Very organized. Wonderful breakfast options. The only thing I did not like was how the maps had us exit the ramp to get over 3 lanes in time to make the turn into the parking lot.
- 4/5
The breakfast was the same every day...we would have liked some food variety. There were big dogs in hallways, doorways and elevator that were agressive, barked loudly and not under the owners' control. It made me uncomfortable in the common areas.
- 5/5
Location Cleanliness
- 5/5
Was very clean, staff was great. Room was very nice.
- 5/5
clean , rommo comfortables
- 5/5
Exceptionally clean. N/A
- 2.5/5
Pool too cold and the jacuzzi was nit working !!!! Room smelled musty people above our room were very noisy not happy at all
- 5/5
Nice room and good breakfast
- 5/5
My family and I were extremely impressed with the cleanliness of the facility. It had a very good clean smell all throughout the building. The breakfast was excellent and had Texas shaped waffle makers! Huge plus! Our room was immaculate. The beds were comfortable and the temperature was just right. The rooms are spacious and have plenty of storage for your personal items. We will surely stay here again in the future.
- 5/5
My family and I were extremely impressed with the cleanliness of the facility. It had a very good clean smell all throughout the building. The breakfast was excellent and had Texas shaped waffle makers! Huge plus! Our room was immaculate. The beds were comfortable and the temperature was just right. The rooms are spacious and have plenty of storage for your personal items. We will surely stay here again in the future.
- 5/5
Clean, quiet; unfortunately not enough parking spaces
- 5/5
Clean, quiet; unfortunately not enough parking spaces
- 5/5
Courteous staff, clean room, great breakfast with a very nice lady taking care of keeping the food fresh & the dining area clean!
- 5/5
Courteous staff, clean room, great breakfast with a very nice lady taking care of keeping the food fresh & the dining area clean!
- 4.5/5
Always clean and the staff are great Not enough parking
- 5/5
This is the second time I’ve stayed there your employees are extremely nice
- 5/5
Easy process
- 5/5
Easy process
- 5/5
Clean room, Clean environment
- 5/5
Clean room, Clean environment
- 5/5
Clean
- 5/5
Clean
- 4/5
We really appreciated having breakfast provided each morning.
- 4/5
We really appreciated having breakfast provided each morning.
- 5/5
Only thing that maybe needed more parking lights and a bigger spot for dogs.
- 5/5
Nice
- 5/5
Nice
- 5/5
Very clean
- 5/5
Very clean
- 4/5
Nice updates to the rooms. The fitness equipment was very old and barely functioned.
- 4/5
Nice updates to the rooms. The fitness equipment was very old and barely functioned.
- 5/5
The friendliness of the staff. The room was fantastic.
- 5/5
The friendliness of the staff. The room was fantastic.
- 5/5
Room was very clean and handicap accessibility as advertised. Receptions were nice and courteous.
- 5/5
Room was very clean and handicap accessibility as advertised. Receptions were nice and courteous.
- 1/5
Me atendieron muy mal, me cobraron un deposito de 309 dolares y el gerente Randy me firmo una hoja que me puso que se me iba a devolver al final de mi estadia, y cuando fuimos no me regreso nada, dijo que no nos debia nada, y nosotros le enseñamos la hoja, se molesyo muchl y nos empezo a gritar y nos corrio del hotel, agrego la foto donde el nos escribio que nos iban a regresar ese dinero
- 1/5
Me atendieron muy mal, me cobraron un deposito de 309 dolares y el gerente Randy me firmo una hoja que me puso que se me iba a devolver al final de mi estadia, y cuando fuimos no me regreso nada, dijo que no nos debia nada, y nosotros le enseñamos la hoja, se molesyo muchl y nos empezo a gritar y nos corrio del hotel, agrego la foto donde el nos escribio que nos iban a regresar ese dinero
- 1/5
Expedia has that the room i selected has soaking tubs inside room and also has a pic to show but the hotel has 1 room like that and hotel would not accommodate since i got room through expedia. I picked that hotel specifically for the soaking tub and i got no soaking tub. Paid extra for the room when there was 3-4 rooms under mine i could have gotten. And i got this room way out of my way for the soaking tub. Ruined my whole trip and want a refund! Wont be using expedia ever again unless u make this right.
- 1/5
Expedia has that the room i selected has soaking tubs inside room and also has a pic to show but the hotel has 1 room like that and hotel would not accommodate since i got room through expedia. I picked that hotel specifically for the soaking tub and i got no soaking tub. Paid extra for the room when there was 3-4 rooms under mine i could have gotten. And i got this room way out of my way for the soaking tub. Ruined my whole trip and want a refund! Wont be using expedia ever again unless u make this right.
- 4/5
- 4/5
- 1/5
Bad service
- 1/5
Bad service
- 5/5
Many moderately-priced motels have cut back on their breakfast buffets to cheap cereal, toast and coffee/juice. It was a pleasure to have the buffet breakfast at the LaQuinta Inn San Antonio, NW.
- 5/5
Many moderately-priced motels have cut back on their breakfast buffets to cheap cereal, toast and coffee/juice. It was a pleasure to have the buffet breakfast at the LaQuinta Inn San Antonio, NW.
- 4/5
Very quiet, clean and spacious room
- 4/5
Very quiet, clean and spacious room
- 3/5
Bedsheets could be more cleaner
- 3/5
Bedsheets could be more cleaner
- 5/5
The room was spotless and the stafff was awesome
- 5/5
The room was spotless and the stafff was awesome
- 5/5
Quick check in. We stayed here back in 2023. The property has been thoroughly updated—new paint, floors, furniture, etc… very nice layout in the suite. Everything smelled good and bed was very plushy. Will be back again soon!
- 5/5
Quick check in. We stayed here back in 2023. The property has been thoroughly updated—new paint, floors, furniture, etc… very nice layout in the suite. Everything smelled good and bed was very plushy. Will be back again soon!
- 3/5
Good service. Breakfast is ok. It is easy to miss the entrance when you initially get off the highway. Room door is loose and has to be double checked when it is locked.
- 3/5
Good service. Breakfast is ok. It is easy to miss the entrance when you initially get off the highway. Room door is loose and has to be double checked when it is locked.
- 1/5
Upon arrival, the front desk lady was getting frustrated with me that I couldn’t understand what she was saying. There was a language barrier. The room smelled terrible and the air was not on when we arrived. There was mold in the shower and weird stuff coming out of the coffee maker. The next day, the smell was even stronger and we were having allergic reactions. This was a terrible experience…
- 1/5
Upon arrival, the front desk lady was getting frustrated with me that I couldn’t understand what she was saying. There was a language barrier. The room smelled terrible and the air was not on when we arrived. There was mold in the shower and weird stuff coming out of the coffee maker. The next day, the smell was even stronger and we were having allergic reactions. This was a terrible experience…
- 3/5
We were completely misled when we booked this room because the pic that we booked showed to have a couch and there weren’t any in the entire hotel. Very upsetting however the staff was very nice.
- 3/5
We were completely misled when we booked this room because the pic that we booked showed to have a couch and there weren’t any in the entire hotel. Very upsetting however the staff was very nice.
- 5/5
The hotel was very clean and stuff was very friendly
- 5/5
The hotel was very clean and stuff was very friendly
- 5/5
Perfect clean
- 5/5
Perfect clean
- 4/5
Hotel is in a good location. Room was well appointed with coffee maker, refrigerator, microwave, etc. Bed and linens were comfortable. This is a good hotel for a couple nights stay, or longer.
- 4/5
Hotel is in a good location. Room was well appointed with coffee maker, refrigerator, microwave, etc. Bed and linens were comfortable. This is a good hotel for a couple nights stay, or longer.
- 5/5
Room was clean. So clean all you could smell was the chemicals but honestly I'd rather smell that and feel safe as well as have a comfortable room. Some may not like that my suggestion bring an air freshener The breakfast was good too. Loved the Texas waffle maker. Would stay here again and recommend it to anyone staying for Six Flags or SeaWorld it's at perfect distance right off the highway. Food options in the surrounding area are also amazing.
- 5/5
Room was clean. So clean all you could smell was the chemicals but honestly I'd rather smell that and feel safe as well as have a comfortable room. Some may not like that my suggestion bring an air freshener The breakfast was good too. Loved the Texas waffle maker. Would stay here again and recommend it to anyone staying for Six Flags or SeaWorld it's at perfect distance right off the highway. Food options in the surrounding area are also amazing.
- 5/5
Very nice staff and rooms
- 5/5
Very nice staff and rooms
- 5/5
What you see is what you get. Excellent option for a good clean and safe overnight stay.
- 5/5
What you see is what you get. Excellent option for a good clean and safe overnight stay.
- 5/5
Yes
- 5/5
Yes
- 5/5
Spotless
- 5/5
Spotless
- 5/5
Mot
- 5/5
Mot
- 4/5
Comfortable bed, no carpet and great black out shades.
- 4/5
Comfortable bed, no carpet and great black out shades.
- 4/5
Nice stay for a wedding. Close to venue.
- 4/5
Nice stay for a wedding. Close to venue.
- 5/5
The room was clean and spacious. Guests were quiet. Excellent location. Complimentary breakfast was adequate.
- 5/5
The room was clean and spacious. Guests were quiet. Excellent location. Complimentary breakfast was adequate.
- 5/5
Clean room, nicely remodeled and same friendly staff
- 5/5
Clean room, nicely remodeled and same friendly staff
- 4/5
It was clean and the staff was friendly.
- 4/5
It was clean and the staff was friendly.
- 5/5
Nice and clean
- 5/5
Nice and clean
- 5/5
We have stayed here several times and will continue to stay. Rooms are nice and clean, our dog is welcome, great breakfast and we feel very safe here. It is very close to eating places and shopping. Staff are super friendly and helpful.
- 5/5
We have stayed here several times and will continue to stay. Rooms are nice and clean, our dog is welcome, great breakfast and we feel very safe here. It is very close to eating places and shopping. Staff are super friendly and helpful.
- 5/5
Friendly staff, clean rooms, convenient location.
- 5/5
Friendly staff, clean rooms, convenient location.
- 5/5
Clean. Good stay. Wish there was different breakfast options as it was the same each of the 3 days we stayed but good and hot nonetheless. Strong perfume/ air spray smell throughout the property. Like they were covering something.
- 5/5
Clean. Good stay. Wish there was different breakfast options as it was the same each of the 3 days we stayed but good and hot nonetheless. Strong perfume/ air spray smell throughout the property. Like they were covering something.
- 5/5
Yes
- 5/5
Yes
- 5/5
Spacious and clean
- 5/5
Spacious and clean
- 1/5
TV was broken. Towel in the restroom had “poop” on it.
- 1/5
TV was broken. Towel in the restroom had “poop” on it.
- 5/5
The rooms were very clean and comfortable. Will stay again.
- 5/5
The rooms were very clean and comfortable. Will stay again.
- 5/5
Room clean. Breakfast hot and cooked well. Parking was okay.
- 5/5
Room clean. Breakfast hot and cooked well. Parking was okay.
- 5/5
Loved my stay. The room was clean, bed was comfortable and staff was very friendly.
- 5/5
Loved my stay. The room was clean, bed was comfortable and staff was very friendly.
- 4/5
We have stayed here before and it has always been a good stay. Clean, friendly staff and close to where we needed to go.
- 4/5
We have stayed here before and it has always been a good stay. Clean, friendly staff and close to where we needed to go.
- 5/5
Room was super clean aswell as the lobby always had a good scent. Breakfast was good. Liked that it was really quiet inside and always felt like walking into your warm home. Will definitely be back
- 5/5
Room was super clean aswell as the lobby always had a good scent. Breakfast was good. Liked that it was really quiet inside and always felt like walking into your warm home. Will definitely be back
- 5/5
Very clean
- 5/5
Very clean
- 3/5
Didn’t get cell service inside the hotel. They were remodeling I guess it was nosiey.
- 3/5
Didn’t get cell service inside the hotel. They were remodeling I guess it was nosiey.
- 5/5
We loved our stay room was clean staff was amazing to us very friendly and accommodating to us will definitely stay again
- 5/5
We loved our stay room was clean staff was amazing to us very friendly and accommodating to us will definitely stay again
- 5/5
No comment
- 5/5
No comment
- 5/5
The room and bathroom were spacious and very clean. The front desk agent was very nice. The front desk agent Saturday night when we came back to the hotel was not friendly. Overall it’s a very good option in the San Antonio area.
- 5/5
The room and bathroom were spacious and very clean. The front desk agent was very nice. The front desk agent Saturday night when we came back to the hotel was not friendly. Overall it’s a very good option in the San Antonio area.
- 3/5
The elevator had a dirty towel on the floor for one day and trash on the second day. It would have been nice for our coffee in the room to be replenished.
- 3/5
The elevator had a dirty towel on the floor for one day and trash on the second day. It would have been nice for our coffee in the room to be replenished.
- 5/5
clean rooms and great breakfast. Breakfast staff did an awesome job.
- 5/5
clean rooms and great breakfast. Breakfast staff did an awesome job.
- 4/5
Nice place. I hate the stupid half pillows
- 4/5
Nice place. I hate the stupid half pillows
- 5/5
Always enjoy my stays here. Very clean, quiet, and comfortable.
- 5/5
Always enjoy my stays here. Very clean, quiet, and comfortable.
- 4/5
ok
- 4/5
ok
- 5/5
Comfortable room, spacious, good parking
- 5/5
Comfortable room, spacious, good parking
- 5/5
Great breakfast, friendly staff.
- 5/5
Great breakfast, friendly staff.
- 5/5
Just the area of Elevators, a little dirty
- 5/5
Just the area of Elevators, a little dirty
- 2/5
We had an issue inside our room and was told there was no one on staff to fix it.
- 2/5
We had an issue inside our room and was told there was no one on staff to fix it.
- 3/5
Clean and spacious room. Hot tun was not working which was disappointing.
- 3/5
Clean and spacious room. Hot tun was not working which was disappointing.
- 4/5
Pet friendly
- 4/5
Pet friendly
- 5/5
I was pleasantly surprised. I hadn’t stayed in a La Quinta in a long time and it was really nice. Well decorated, great amenities and clean.
- 5/5
I was pleasantly surprised. I hadn’t stayed in a La Quinta in a long time and it was really nice. Well decorated, great amenities and clean.
- 5/5
Room was very clean and very comfortable.
- 5/5
Room was very clean and very comfortable.
- 5/5
The hotel is always clean. It smells so good. There’s plenty of towels set out for you.
- 5/5
The hotel is always clean. It smells so good. There’s plenty of towels set out for you.
- 5/5
Everything nice
- 5/5
Everything nice
- 5/5
Nice quiet hotel just off the access road. It is not walkable, you need a car to get to shopping and restaurants. Lots of restaurant options nearby. I would stay at this hotel again.
- 5/5
Nice quiet hotel just off the access road. It is not walkable, you need a car to get to shopping and restaurants. Lots of restaurant options nearby. I would stay at this hotel again.
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
The room was clean... the shower was good and hot... i will definitely stay here again
- 5/5
The room was clean... the shower was good and hot... i will definitely stay here again
- 5/5
The hotel was accommodating and comfortable. Was very pet friendly enjoyed our stay.
- 5/5
The hotel was accommodating and comfortable. Was very pet friendly enjoyed our stay.
- 5/5
Didn't have a pet
- 5/5
Didn't have a pet
- 5/5
The room was nice.
- 5/5
The room was nice.
- 5/5
Qq
- 5/5
Qq
- 4/5
Pet friendly
- 4/5
Pet friendly
- 5/5
The property was clean, staff was friendly helpful. No problems the rooms were very clean. Smelled wonderful. Definitely a great place.
- 5/5
The property was clean, staff was friendly helpful. No problems the rooms were very clean. Smelled wonderful. Definitely a great place.
- 1/5
Room was ok staff check us out before talking to us
- 1/5
Room was ok staff check us out before talking to us
- 1/5
The rooms were nasty smelling. I don’t know what words that would describe it. The trick you because the lobby smells really good. But once we walked into the room, it stuck on you like glue. My clothes smelled. Rooms were not even clean and the sheets smelled bad too
- 5/5
Extra clean, updated, pet-friendly and convenient to Floores Country Store! Highly recommend.
- 5/5
We have stayed before, and prefer this hotel and location
- 5/5
Clean and great customer service
- 1/5
We arrived for our 3 pm check in, we had plans for for an early dinner and a concert. We needed to get into our room but their servers were down. I realize things happen but there was no urgency on the staff to get us in a room. We were told we had to wait with no definitive ETA to when we could get our room. We quickly booked another hotel down the road and left.
- 4/5
Nice place
- 3/5
To begin the hotel has limited parking for the number of people at the hotel. The night shift hotel staff was rude and not welcoming. An advice, DO NOT wait to check-in until the end of the night when you’re done with your trip cuz you will end up in the first floor right next to the lobby where you can hear all the noise from people walking in and out of the hotel. Plus the early morning noise gets even worse with people trying to go for early breakfast. By the way, breakfast area is really nice. Hotel staff mentioned that rooms are assigned on a first come first serve basis. It’s not like other hotels where your room is reserved at the time of booking. The hotel itself was really nice, the rooms have comfortable beds but the restrooms needed more detailed cleaning. We got a room where the AC was not properly working but had to stay there since there was no room availability. Good thing we had a fan handy. On the second night, I had an emergency situation and couldn’t get reimbursed since I had booked through a third party which was hotels.com, so be careful as this hotel doesn’t honor emergency situations nor any excuse it what they told me. They don’t even give credit which is something I asked for. The hotel pool is really nice and kid friendly. Lastly, the hotel is in an isolated area in which you need to take back streets to go back to restaurants and shopping areas or go around the expressway which is like a 5mile turnaround.
- 5/5
Very nice and clean hotel
- 5/5
The staff was very helpful and friendly. The hotel was clean and the rooms were decorated very nicely.
- 5/5
Honestly this hotel is not a bad option. We chose a pet friendly hotel and they accommodated us with our fur babies very well. Place was clean. Food wasn’t too bad but can’t complain based off the price we paid. Overall great hotel to stay at. Neighborhood was safe. Will definitely stay here again.
- 3/5
Bed sheets on one of the beds had holes in them. Many of the bath towels had holes In them. The cologne smell walking into the lobby was terrible! We heard many people eating breakfast comment about it. The coffee was like mud on Tuesday and better Wednesday through Friday. Overall the breakfast was good. Housekeeping needs to sweep/vacuum under the movable dresser and chair. Very dirty underneath. We asked to never have room service so every time I asked to exchange out towels for new ones, the young front desk folks seemed frustrated…probably because they had to stop the video playing on their phones…
- 5/5
Not good signs to see getting into the hotel.
- 5/5
Quick nice refreshing stay .
- 5/5
I was greeted right when I walked in and checked in quickly by a friendly young man. My room exceeded my expectations and the bed was so comfortable!
- 5/5
Very clean
- 5/5
Our stay was very pleasant. The hotel is great, very clean, very friendly staff, safe parking lot, no strange people roaming the outside of the hotel, great swimming pool, great gym, great dining area and great breakfast. The rooms are new, great beds, great shower,tv, wifi, this is a great hotel for just 130 dlls a night is not bad, its a great deal. Plus the location is perfect, there are so many restaurants and shopping centers nearby. Will definitely stay here again! 5-stars all the way!
- 5/5
GreT
- 4/5
Not as clean as last time. Comfortable and quiet again. AC was on the noisy side. Room floor seemed to need mopping. It didn’t seem clean this time and you could see small shiny spots on the floor in the bathroom and around the bed where something had dripped and dried. The first floor south entrance had a spill on the floor that was sticky. There was a wet floor sign by it so they were aware of the problem.
- 4/5
Clean rooms
- 2/5
Breakfast was poorly stocked and put away early. Breakfast staff refused to restock missing items and was rude.
- 4/5
A pleasant surprise.
- 5/5
The room was very comfortable and accommodated our wheelchair necessities. Breakfast was very good hot and tasty. Coffee was a little strong but doable. Air condition was nice and cold. No complaints about the hotel or the area was very convenient for our needs.
- 4/5
Ok check in. Changed room from accessible to normal at our request. Friendly help when I left the key in our room. Lobby, halls and our room had a strong smell of scented cleaning chemicals. At least things appeared clean with no cigarette smoke smell. Bathroom layout could have been better. Toilet paper hard to reach and no good place for towels that could be reached from the shower.
- 5/5
everything good
- 5/5
Nice comfortable clean room for overnight stay.
- 4/5
.
- 5/5
The stay was great, but the beds need new mattresses. No support at all.
- 3/5
The only complaint I have is with the front desk staff. More so with checking in. No welcoming smiles.
- 4/5
Our stay was overall wonderful! The room was cleaned daily, which was such a nice touch—especially after long, tiring days out on vacation. However, the food could use some improvement. The eggs weren’t great, and the overall selection lacked variety. One downside was that the hotel only had a single elevator, which often got crowded. I had to wait around 15 minutes with all my luggage because it was constantly full. Despite these minor inconveniences, we still had a great experience.
- 5/5
Great
- 1/5
The smell was horrible in the room,
- 5/5
One night stay, the room was clean and comfortable.
- 1/5
Also, the spa wasn't warm and we tried to warm it up but it didn't work. We will not recommend this hotel ever.
- 5/5
Very happy with my stay
- 4/5
Good value 👍
- 1/5
This place was terrible! The sheets wrre stained, our rooms were infested with ants, pretty sure the neighbors next doors were drug dealers. And a car had been broken into in the parking lot. The breakfast sucked. The bathroom was all molded and the elevator smelled terrible!!! DoNOT come here!
- 3/5
The hotel was fine, room was comfortable. Breakfast was ok, same thing every day. Pool was adequate but not clean.
- 5/5
Clean and nice stay especially for the price. Breakfast was not the best but served its purpose and can’t beat the price.
- 3/5
My family and I cam June 11th and 12th for our Airman's graduation from basic training. Our room flooded during the storm and we were on the third floor.
- 5/5
Perfect
- 1/5
Had blood stain on my sheets, all they did was send me a sheet to change out myself
- 5/5
2nd stay at this property & no complaints.
- 5/5
A nice place in a good location.
- 3/5
The bathroom has no towel racks, no hook on the back of the door. Stayed on the 3rd floor, heard everything the guests did above me. If a door opened down the hall at 3am.
- 5/5
We have stayed her several times and the cleanliness has always been top notch and that’s the main reason we continue to stay here
- 5/5
Everything was clean and staff very helpful.
- 4/5
Liked
- 5/5
clean and well-kept
- 5/5
Really clean hotel l, smelled nice, comfortable room and comfortable bed. Very hot shower. Cute little Dove shampoo, conditioner, and soaps. Nice pool. Breakfast had everything from biscuits and gravy to eggs. Texas shaped waffle maker
- 5/5
Staff, room and around the hotel were stellar.
- 5/5
Super
- 2/5
The bed was hard. We woke up with bites all over us.
- 4/5
Awesome
- 5/5
The best part was the wooden floor instead of carpet.
- 5/5
Clean, quiet, safe hotel, great housekeeping staff, safe parking lot.
- 5/5
My stay was wonderful. Check in was easy and the staff was friendly. The room was spacious and clean. I would definitely stay there again.
- 4/5
Close to Northside Tennis Center.
- 5/5
Place is clean and has good security. Rooms are spacious and comfortable.
- 4/5
It was a good location for the event we were there for. The breakfast was better than I expected. I love a Texas-shaped waffle! The remote control to the tv didn't work. I was handed batteries to put into the remote that had screws holding the back on. The screws weren't the problem with a nail file, but the wrong size batteries were. Back to the clerk, no other option. The housekeeper did nothing with the remote the next day. The next evening my travel companion then went to the front desk, same clerk, and wasn't leaving until he had a functional remote. She found a different remote, and all was good. A first world problem, but that should have been an easy fix the first two times at the desk, or the housekeeper. Overall, I'd stay there again.
- 5/5
Nice rooms. Farther to base than i wanted but worth the drive
- 5/5
Good
- 5/5
Nice area! Enjoyed our stay! Felt safe!
- 5/5
The room was great but I didn't like the mattress. I could feel the solid board underneath.
- 5/5
It was fine. We just needed a place to stay as we went to a concert. It was clean , comfortable and the breakfast was good. Would stay again
- 5/5
We only stayed for one night. Staff was friendly and accommodating. Our room was clean.
- 5/5
We enjoyed our stay!
- 5/5
Great stay
- 5/5
Wonderful as usual, very clean , friendly staff. Breakfast appropriate, great location and price.
- 5/5
Everything was nice and the staff were amazing
- 5/5
The hotel smelled clean. The rooms were clean and very spacious. There was no “hotel”smell anywhere in the establishment.
- 4/5
Near SeaWorld and decent property.
- 4/5
Breakfast options need to change a bit
- 5/5
Great
- 4/5
Our room was very nice and clean. The staff avoided eye contact and was not friendly. We will stay here again since it is the best option in the area.
- 5/5
Cleanliness of hotel. Staff was friendly.
- 4/5
Ok property, pool wasn’t especially clean, neighborhood around was ok. Definitely kept doors locked and valuables out of site. Breakfast was ok, same menu all five days we were there. Egg patties, cut up sausage links, potato’s with onions and peppers and biscuits with very bland gravy, and of course waffles.
- 5/5
Everthing ok
- 5/5
Nice hotel, the stay was enjoyable.
- 4/5
Nice. Quite considering it is by the highway.
- 5/5
The gym area needs work. Old machines/ broken. Looked forward to a run but had to make do.
- 5/5
Great place to stay.
- 5/5
Front staff is very friendly and helpful!
- 5/5
Great
- 5/5
It was nice just to far from downtown SA, but that was my fault, I don't really know around SA.
- 5/5
We had a great stay! Check in was extremely easy and the staff was friendly and helpful.
- 4/5
Everything was great with the exception of the noise from our upstairs neighbors.
- 5/5
Quick trip to S.A. everything was close by
- 2/5
- 4/5
The desk chair could use a cushion and the couch a foot rest. A bit picky but that would be an improvement.