La Quinta Inn & Suites by Wyndham San Antonio Downtown

Staff was super friendly, good breakfast, and spacious rooms.

The front desk staff was very friendly and helpful. Great location and close to so many places. Room was nice and clean. Breakfast was amazing

Definitely not clean. They had a shortage on bath towels. Good location for price.

Biscuit sausage

Everything was excellent, parking was full.

Appreciated the ability to extend the stay for two nights without changing room. Anyway, was day and night compared to the last La Quinta Inn we stayed at in Cedar City, UT.

No enough towels, no extra pillows and blankets, leather’s is peeling off on the chair

Our toilet stopped up twice. The second time, there was no one on duty to come to unstop it, but I was told I could come down and get the plunger to do it myself. I had the know-how, so it was quick and no problem. Overall, the hotel was nice with the exception of a very slow elevator, and towel shortage.

Clean room, friendly staff, fast check in, convenient location, quiet.

Great location. Walking distance to everything downtown.

Excellent motel. Great location.

I was pleased with free parking and the friendly staff. I enjoyed the fresh breakfast as well.

Clean spacious rooms, great staff, and we enjoyed the pool. Good location (next to a small to medium HEB). Self parking. Close to downtown. (Family trip)

Everything was awesome

Very beautiful Everything was really nice

Property was pretty clean Bathroom did not have toilet paper and the bed was super uncomfortable

Superb

Well maintained, Nice pool area, Convenient to local attractions. HEB is right across, very helpful. Family friendly.

No me gustó que no haya caja de seguridad en la habitación.

Our room was clean upon arrival. We chose no room service during 2 of our 3 day stay but housekeeping was great about leaving/bringing us fresh clean towels upon request. Would definitely stay again.

La habitación estaba sucia la cama por sorpresa de nosotros estaba orinada algo muy desagradable y nadie los ayudó tuvimos q cambiar de habitación lo único q hicieron y la otra cama sucia también algo espantoso

Very clean room and the staff was friendly and helpful. The breakfast was good and plentiful.

Exceptional

Nice location AC goes on and off as in many other LaQuinta / Wyndham hotels which means room get cold and warm every time that happens. Booked a room with 2 beds via booking.com and hotel receptionist said they only had 1 bed rooms and to take it up with booking.com as it was not their problem.

Great stay! The hotel was very clean and well maintained. The staff was friendly, welcoming, and always willing to help. The location was excellent close to the River Walk, making it easy to walk to restaurants and attractions. I would definitely stay here again and recommend it to anyone visiting the area. ⭐⭐⭐⭐⭐

Place was well kept and fast check in.

Great location

Everyone and everything was good!

Check in person was rude very rude

The front desk staff was friendly and helpful. Even though housekeeping is aware of how many guests are staying in each room, there were never enough face cloths and bath towels in our room during our stay. I had to go to the front desk every day to request more.

Breakfast was good. Plenty of choices. Free parking.. Liked the small stock available for forgotten items. The thing i saw was bed linen needed to be washed.

Room was clean and the beds were comfortable

Superb

Great location friendly staff but couldn’t get mildew smell out of room till last night stay Smelly room but was offered to move but two year old was hard to move

Exceptional

We had a very pleasant stay. The room was clean and comfortable, the staff was friendly and helpful, and the breakfast was fresh with a good variety of options. The property was well-maintained, quiet, and offered excellent value. Overall, we had a great experience and would gladly stay here again.

Perfect and near the river walk

Property clean, very well kept, staff very friendly but breakfast was okay great location and friendly neighborhood market

The front desk staff was great! It was a bit difficult to control the room temp

They were really very helpful, the cleaning staff were extremely helpful and left the room clean and pleasant. I highly recommend this hotel, it’s our 6th stay

We only stayed overnight. The room was very nice and clean. However, the floor in the bathroom was a little bit sticky! The breakfast was excellent!

We were greeted with a knowledgeable and friendly front desk clerk a d the room service personnel were nice. We are breakfast twice and will use Expedia to book our next outing soon. Thanks 😊

check in time was at 3pm and no rooms were ready was told we would have to wait but I was on a time schedule and could not wait. I was not able to check in and put my belongings in the room had to wait till almost 11/12 at night to check in it kind of was upsetting but what other choice did we have.

Check in was smooth and the receptionist was very helpful and kind.

Cool breezes off the Gulf I didn't like the non hotel patrons taking our parking spaces while they went clubs to clubs & bar hopping. I did mention that problem to front desk personnel upon check out Sat morning. When it's hot, it's hot in San Antonio. Friendly reminder: My family & I came to San Antonio on free sponsor by military in 1991 during Desert Storm. Those are the only times I have been to San Antonio, TX.

Passable

Superb

Welcoming staff. Bring information about vehicle because they need to give you parking pass. Good maps/information. Walking to River Walk and Alamo and area/mall around Alamo not too far, but the way doesn't feel super safe in the evening. I didn't try pool. Breakfast is breakfast = plenty of it, nothing fancy.

I stayed here twice now on my visit to San Antonio. It’s a convenient location within walking distance to downtown coffee, shops, and restaurants within about 15 minutes and one thing I really like is there is a H-E-B grocery store right across the street so anything you need you could just pop over there. They’re open till 7 AM to 10 PM. That’s super convenient. The hotel serves a breakfast every morning 7 to 930 wasn’t really my cup of tea but if you’re on a budget and you’re hungry, of course why not get some eggs and some coffee and some fruit but like I said I like the location I’ve stayed in the actual downtown by the Riverwalk and I’ve stayed at the La Quinta and I actually like the La Quinta so far cause you’re kind of away from all the madness a little bit not that it gets too crazy but sometimes does get a little crazy on the river wall but anyway I recommend it. It’s it’s a nice budget hotel and it’s clean friendly staff.

Very good

Location, clean, staff, food Parking space kind of limited

Room was pretty good. Clean bathrooms. Nice bed and great location to go anywhere downtown san antonio. Pool was also pretty nice. The people at the front desk were acting like they didn't want to be there was told at 2:45 that i have go wait until 3 to check in as room wasnt ready but then was told by another staff member it has been ready for a while. The ac was extremely loud and making cracking noises and the restroom only had 1 roll of toilet paper and not many towels. The elevator is extremely slow and the room doors slam loud waking you up at night.

The staff was friendly, the hotel was clean and the beds were comfortable.

Great location, good breakfast

Exceptional

Superb

The location was good and the room seemed clean The bathroom toliet barely flushed and the shower was too small for my 6’3 husband

The bathroom toliet barely flushed and the shower was too small for my 6’3 husband

Exceptional

The room was Clean and spacious

Staff and breakfast

Exceptional

Exceptional

This was my favorite la Quinta . Staff was very helpful she gave us a map and where to go Just one thing. They need new outdoor furniture around the pool

I reserved a room with double queen beds through Expedia, but when I got to the hotel they said that type of room was not available, instead they gave us a king with a pull out sofa. The pull out sofa had not been cleaned, because there were crumbs all in it when we unfolded it.

Within walking distance to the river walk.

Highly recommended clean and breakfast was great

fast friendly services n/a

Clean friendly Na

i have nothing bad to say about this Hotel everything is close by, i usually stay here twice a year, never have i had a problem with my stay

Exceptional

Liked how close it was to downtown. We were able to go places walking without having to take are car out. And next to a HEB. Very one was so nice when we walked in and answered the question I had. Pool was also nice. The rooms also big, I got 2 beds and even a couch bed. Every thing was pretty good didn’t really have much to complain about.

Very good

It was good Nothing was bad

When we arrived at the hotel it looked great, but when we got to our room the first thing we noticed was a strong mildew smell. Only later did I notice the mold growing on the ceiling and walls. We tried to put our snacks away in the fridge but noticed it was broken, and smelt terrible like mildew. There was long curly black hair left in the shower from what I imagine was the previous guest and the shower not fully being cleaned. Personally, I would not stay here again. It was in a okay location in relation to being able to access the downtown area by foot, but that does not make up for the growth of mold, and the lack of cleanliness.

The elevators might be the worst elevators I’ve ever experienced. Also one of the 6 workout machines worked. Other than that good for a average hotel

Great location (10, 15 minutes walk to river walk and Alamo) Free parking (great for city centre hotel) breakfast was good quality and a wide choice. Room was large, clean and had everything you needed. We would definitely stay here again.

Very friendly , clean and good location The toilets in restroom needs upgrade it was clogging in both the rooms

We love the entire spot the breakfast the people the environment everything was super AWESOME!! Thks!

Superb

Good

Great easy check in. The staff was polite :)

N/

One front desk staff member was especially polite and attentive, and the location is convenient for staying downtown. The main issue were cleanliness and maintenance. The room had a humid smell and was dusty. The elevator was also slow. The breakfast was not very apetizing, and there were dead roaches observed in the dinning area. Overall, cleanliness and upkeep need significant improvement, and staff training in these areas may be necessary.

Exceptional

Very good

Breakfast okay.The first room we got the fridge was dirty and wasn't working.The bedsheets had the same color of red stain of food too.We got a different room as soon as we told the lady in front desk.The beds are so firm felt like I was sleeping on the floor.Plus,they are full size.Online it says queen.Usually,at other hotels I've stayed they are queen.You can hardly fit 2 persons on it.The pool was okay.But,it was dirty like they don't clean it.My husband was taking the leaves out.And cleaned the filter it was full of leaves and other debris.Will have to think about staying at this hotel if we pass through town again.

We always enjoy our stay because of the cleanliness, breakfast, and location.

Good breakfast, new looking facility, close to everything

Good/clean

Everything was great.No complaints. The river walk is a little further than stated but we walked it fine but in deceit shape.

Breakfast That they didn’t have stand by crew.

Thanks for putting us on the top floor upon request. We thoroughly enjoyed our stay with you and our tour of downtown SA.

All good, i think the restrooms needs some work but other than that all good , will stay again on any La Quinta hotel anytime in the future...

Staff was very friendly I live in Texas I didnt like the fact that I was charged a tourist tax

The breakfast, the staff and location.

Good location, pleasant staff. Breakfast was OK. Not many restaurants near the facility.

Everything was great

Very good

Clean, close to downtown and lots of attractions but removed enough to be quiet and have PARKING! Place smelled amazing. I have zero complaints other than parking can be hard to come by if it's at night. There was a security guard in the parking lot at night which was wonderful though. Breakfast was just ok. We will definitely stay here again.

4/5 stars

Exceptional

Bad

Exceptional

Great breakfast!! Helpful staff.

The total hotel experience was great! Clean rooms, good breakfast the staff was really friendly and helpful. The only con the elevator does need an upgrade veryyyyy slowwww.

Great location…walked to nearby restaurants, grocery store and the Riverwalk Only wish we could have stayed longer

Bathroom has a whirlpool and water was running slowly and gets looked dirty and shower cracked with lots of mildew

Room had what appeared to be mold. Really bad smell when we walked in.

Upon arrival, I noticed multiple issues that suggested the room had not been properly cleaned. There were thick red stains on the sofa chair, food crumbs on the pull-out couch, and additional crumbs throughout the carpet. The bathroom also appeared dirty, and the towels provided were yellowed and did not appear clean. In addition, the room had a strong humid or musty smell that made the environment uncomfortable. To make matters worse, the television in the room did not work during our stay. These issues collectively created a disappointing experience. Additionally, a friend staying in the room next to mine reported that when they arrived, there was feces left in the toilet, which is extremely concerning from a sanitation standpoint. I reached out via email to let them know and they just responded with a standard reply and no one reached out. This was probably the worst hotel stay that my family and I have experienced. Shorten it for a corporate complaint to the brand.

The location is great. Everything was clean. The front desk staff were very friendly Water pressure in bathroom sink was low. Bathtub was slippery because of its curved design. I almost fell everytime I showered. The toilet had some stains that made it look dirty but it wasn't, they were just stains

The only thing we didn't like were the beds, maybe they're new but they were hard like really hard our backs were killing us in the morning. But everything else was good.

The location is great. Everything was clean. The front desk staff were very friendly Water pressure in bathroom sink was low. Bathtub was slippery because of its curved design. I almost fell everytime I showered. The toilet had some stains that made it look dirty but it wasn't, they were just stains

Very Quiet The only thing we didn't like were the beds, maybe they're new but they were hard like really hard our backs were killing us in the morning. But everything else was good.

When we arrived, the hotel informed us they had overbooked and downgraded us to a basic room with only a stand-up shower. We were never notified beforehand, which eliminated any chance to make alternate arrangements or use our travel insurance before check-in. The hotel later admitted they overbooked the room category we reserved. We spent a significant portion of our trip dealing with staff and trying to fix a problem the hotel created, causing us to miss the concert we traveled there to attend. The next night, they moved us to a room with a jetted tub — except the tub didn’t even work. The main amenity we paid extra for was never provided at any point during the stay. Calling the downgrade “equivalent” is absurd. A standard room without the primary advertised feature is not remotely comparable to the room that was booked and paid for. Both the hotel and Expedia failed to provide a meaningful resolution. This was a completely unacceptable experience caused by poor management, dishonest handling of the reservation, and failure to provide the accommodations that were sold to us.

The staff was very welcoming and helpful. The rooms could have used a little bit more attention when cleaning but were adequate.

Clean room breakfast was good. Close to the Riverwalk and other attractions. Over all it was a GREAT Stay.

Short walking distance to attractions. Good-sized room. Air conditioning not fresh.

Exceptional

Short walking distance to attractions. Good-sized room. Air conditioning not fresh.

The hotel was clean and the breakfast was good. My only issue was the elevators. They were moving slow but other than that we had a great stay

Very clean lots of parking and close to amenities.

Nothing Nothing

Nothing Nothing

Good

Very nice

Exceptional

Staff very knowledgeable about the area and provided tips and advice. Breakfast was very good with a variety of choices and very well presented. I can’t think of anything.

Staff very knowledgeable about the area and provided tips and advice. Breakfast was very good with a variety of choices and very well presented. I can’t think of anything.

Excellent location, easy to access river walk. Staff very helpful. Good breakfast.

Everything okay, just the elevator, I

Great place

Superb

We had an amazing stay everyone was so nice and helpful and the place was so close to everything we needed. Definitely would stay again.

Nothing bad to say. Every time im in San Antonio I stay here

Excellent stay. Very clean and well kept. Staff was outstanding!

Comfortable room. Nice breakfast. Limited tv.

It was a nice clean hotel. Friendly and helpful staff. I would stay here the next time I'm in town.

Clean and good Wonderful stuff

Clean and good Wonderful stuff

Very clean, staff was great, good free breakfast, room spacious and nice and well worth the nightly rate. Will stay here anytime we are in San Antonio. Thank you, La Quinta!

Thank you to the staff. As you walk in, the hotel smells fresh and inviting. Rooms were clean. The bathroom could use an upgrade. The sink in the bathroom stopped up every morning on the 1st floor. Otherwise this property was great.

Everything was nice and clean. Bed was comfortable. The air conditioning worked great. The staff was exceptionally friendly and helpful.

Exceptional

Exceptional

Everything! The rooms were super clean! The staff was friendly. I'll definitely book this place again when I'm in San Antonio!

Everything! The rooms were super clean! The staff was friendly. I'll definitely book this place again when I'm in San Antonio!

I was very pleased with our room ! Had no problem with parking and felt safe. Everything was great at the hotel ! We were very pleased.

Great location, friendly staff No real free wifi, you have to subscribe

Great location, friendly staff No real free wifi, you have to subscribe

Yes, everything was excellent, though no toothbrush/toothpaste was included in the accommodations.

Very good

Location is perfect Rooms and elevators They should definitely start thinking about renovating their rooms and definitely the elevators! The bathtubs are run down and the shower heads are pretty old. And maybe take out the carpets and consider a different floor cause our room smelled like old socks.

There wasn't anything wrong, just perfect

Everything There wasn't anything wrong, just perfect

Location is perfect Rooms and elevators They should definitely start thinking about renovating their rooms and definitely the elevators! The bathtubs are run down and the shower heads are pretty old. And maybe take out the carpets and consider a different floor cause our room smelled like old socks.

Need to change the breakfast. Every morning are the same items. Boring.

Clean new great customer service

Our hotel stay was good overall. The room was clean and comfortable, the staff was friendly, and everything went smoothly. We would stay here again.

Very good morning

The room was clean and spacious. Staff was very helpful and the parking lot was easy to get in and out. Very walkable area for food and bars.

Exceptional

Convenient location in walking distance from River Walk, onsite parking included.

Our room was fabulous. It was huge and so clean. Location is so great. Across from HEB (I think that’s the name) grocery store with fresh pizza and sandwiches. River Walk is about a four block walk. Loves this location!

Very clean, spacious, helpful staff and. Great location to Riverwalk.

Great

The rooms were clean. The queen beds were small. The hotel rooms are kind of old and the carpet smells. The outside grounds were dirty, there was trash on the grounds. The landscaping was not kept nice.

Great location! And loved the free parking

Location Elevators Really slow Bathrooms need some cleanup

Was at first very happy with the hotel, staff was great room was great and spacious we stayed for 2 nights and on our second day we went out quite early exploring the city in our rush to leave we forgot to leave a tip for housekeeping, not usually a problem we'd just leave double the next day, when we returned later in the day we was worn out and needed a rest, upon entering the room we immediately noticed a unpleasant spell that most definitely wasn't there when we left, the room had been cleaned by housekeeping so we found it a bit strange, we both kept spelling this very unpleasant spell but couldn't figure out where it was coming from, after some time we found the spell to coming from one of the pillows on the bed, it stunk of foul drains or excrement it's then we guessed it must have been housekeeping that had done this for us forgetting to leave a tip, we are frequently travelling all over and stay in a lot of hotels if we forget to tip one morning we'll just tip more when we leave, it's disgusting that they'd do this for not leaving a tip, of course I can't prove that they did it but I know 100% it didn't spell like that when we left in the morning, housekeeping also knocked on the door and walked right in just after we had arrived back the room had already been cleaned and she looked shocked we was in and just spoke in broken English and gave me 2 small towels which we already had, it wasn't until later we realised what they had done to a pillow I'd never stay here

Please include turkey or chicken sausages for breakfast.

Breakfast should also be served with turkey or chicken sausages too.

Great service, friendliness and felt really safe! Thank you.

Very nice great location

Breakfast was good, clean environment

Nothing

Didn’t try it

Very helpful

could stay in this disgusting filthy room. They were nice enough to give us a key to a room on the 6th floor. It smelt like pot! We contacted Expedia to help us which they did since the hotel would not give us a refund. Thanks Expedia. I do not have any idea how this hotel gets good reviews for the cleanliness. Even the headboards, wooden, were filthy. Parking was okay though and front desk fellow was polite.

Breakfast could last a little longer

Clean room, friendly staff

the beds were very comfortable

I wanted to love this hotel so much more than I did. I think everyone will agree that the elevator situation was beyond intolerable.....slowest elevators EVER and that was when they worked. They were inoperable for most of the week we stayed. We did not request clean towels every day as we do try to be conscious of the environment. But the 2 times we did, we never received more than one washcloth. One upon arrival and one the rest of the week....had to request more every time. The room was spacious though. We are not slobs but the beds were never made nor were toiletries replaced unless specifically requested. Had to catch the cleaning lady on several occasions to request replacements. The breakfast buffet was typical but always well stocked, clean and with plenty of seating. We only used the pool area once but found most of the chaise lounge chairs in terrible condition (ripped & dry rotted) although the seats around the tables were in better shape. The location was decent with a bus stop nearby and easy access to the highway. Overall, we were not overly impressed & doubt we would recommend this hotel.

Love it

Close the riverwalk, if you can walk. Nice room, good price.

Pool was dirty. Elevators still pretty slow. Rooms are big and good. Very worth the price.

Clean room and the breakfast is good

The one thing that couple have been better was the tub in our room. It was very old, stained, and not something you would expect to see.

The elevator was very slow, it took a long time to go up and down. It took a long time for the elevator doors to open and close.

Location & price Our room might hav had a water leak by restroom & a/c unit

Our stay started with fabulous front-desk service from Joseph, then the room was wonderful, and the breakfast was good each day. We also appreciated the free parking, which was critical to our travel budget. We'll stay at LaQuinta again!

Your TV thy are needed better cable service we had all kinds of problems with everything we wanted to see 😱😱😱😱

Excellent location!

We were impressed with the layout of our room. The bed was comfortable. We were about 25 minutes walk from the Riverwalk. The walk was doable and safe. An added bonus was having HEB market place across the street. We got sushi, sandwiches, and pizza for dinner during our stay there.

Staff was friendly, gym was very nice, and also the location was great. The room we were in the bath towels had stains which look like blood and same with the room curtains.

The front desk staff was friendly and answered all my questions. Breakfast was great the rooms were velab

Decent room, the only problems we had was was low pressure water in shower & bathtub drain was sluggish. Breakfast was decent. Staff was friendly.

Besides the slow elevator, Everything was great! Good breakfast too!

The room was clean and stocked. Staff was very helpful and friendly. I was extremely comfortable no complaints. I had no issues with anything in my room and I even enjoyed my breakfast.

nice hotel

Great location, beautiful hotel, perfect stay

Very satisfied with my stay, everything was to perfection.

Big rooms very clean, bath tub need renovation.

Rooms are old, bathtubs are old and sunken in the middle and the water doesn’t drain. The staff is good, But La Quinta inn have to do something to update bathtubs and furniture.

Location Broken tv, broken toilet, outlet wouldn’t charge phone. Very very slow elevator!

If you're looking for a convenient and friendly place to stay, this is it. The rooms offer plenty of space to spread out, and the 'Bright Side Breakfast' met all my expectations. The highlight was definitely the service; the staff was consistently warm and eager to help. A solid choice that I’d recommend to any traveler

the shower/ tub could of been cleaner but not a big deal

Spacious clean rooms. Very very good breakfast, friendly and responsive staff.,

Parking was free. Staff were friendly.

Everything was good, I like a lot this hotel my family and I have been hosted there several times and I plan to stay there anytime I visit San Antonio.

The Facility was fine. I did notice dampness on the carpet and when I took the clothes out of the closet the carpet was even more moist. I reported this and maintainence was addressing it. I needed new batteries for the remote. I was given one of the remotes the use in the lobby. It could use new batteries too. Staff was very pleasant and helpful. Room was spacious with a nice counter area and refrig below. I would stay there again.

Nice clean rooms. Recently renovated

Super nice hotel!!! Would definitely recommend and stay here again. Staff directed us to Rosario’s for dinner. Excellent. It was easy to maneuver to and from. Free parking at the hotel. Delicious breakfast choices.

The staff was very friendly. Breakfast was really good, fresh and lots of choices. The HEB across the street was a great place to grab snacks. We were able to walk to a lot of sites.

Upon arrival, I noticed some cleanliness issues. I typically do a quick clean of the shower and tub after checking in, and there was visible hair in the drain. Additionally, out of the six jets in the tub, only two were functioning, which was disappointing given that this was a key feature of the suite. The headboards on the beds were also quite dusty. Another inconvenience was the elevators—they were extremely slow and not very useful, as taking the stairs was much quicker. Overall, with better attention to cleanliness and maintenance (especially the tub and elevators), this could be a very nice hotel for a short stay.

The hotel is located in a great centralized area. Will most definitely return.

Good place and clean ! Very good front desk lady and very helpful.

The water in the tub never went down after showering and the room had an odd smell

Clean room, professional staff, pool chairs need upgrading. the HOMEMADE BISQUITS WERE AMAZING!

Great

One elevator worked, the rest were out of order. For a large hotel, this meant lines at the one functional elevator and / or multiple flights of stairs that were not fun with baggage in tow. Breakfast was hot and plentiful. Rooms were spacious but walls are thin and gap at entry door meant you could hear all the hallway traffic.

Everything was nice, but the man serving the breakfast was grumpy

Great

The internet was not as fast as I wanted it or needed it to be but the rooms are large and clean and the staff was great!

The room was clean. The staff was very friendly and helpful.

We appreciated the daily towel refresh and garbage empty! We liked the breakfast as well. The only other problem was the humidity of our room. The AC did a good job of cooling the room but the "dry" setting didn't seem to do anything, nor did the fan speed button.

Clean room and front desk clerk was very professional and helpful

The room was very clean visually, but the air filter in AC was causing a loud rattle keeping us up the first night. The toilet lever was broken and made it very difficult to flush properly. Make sure and bring an extra contact case. Housekeeping threw away our contact case and we had to go to the store to buy a replacement.

Very good amenities and helpful staff. Convenient location.

The only issues was the elevator there is only one and very slow even stopped working the first night after coming back from long day sightseeing not fun to walk 4 flights of stairs.

Traveling with kids and had great breakfast choices. Clean room and staff very friendly. Quick check in.

We enjoyed our stay! A huge plus I was able to bring my dog.

Drove over 5 hours to get there just for them to tell me they gave my room away that I had booked months in advance, over charged my card causing my account to go in the negative and they refuse to speak with me or my boyfriend about it and will not return any of the 85 messages we have left for the "manager" either. This place is a joke much like the people in charge, i wouldn't recommend this place to my worst enemy

The food not fresh and the toilet guest room was so nasty,not clean…I was staying in 321….disappointed for the room

The entire stay that same male employee was glued to his computer with a hand on each side. He never left that position. His concern was with whatever was on that screen for hours. I will never stay at this chain of hotels again.

Elevator was not working. Breakfast was ok.

Rooms are mostly clean. Property location is good... within walking distance to just about everything. Staff is nice. However, the elevator never work and are extremely slow. Taking the stairs to the 5 or 6 floor was not an options with small toddlers.

Parking was plentiful, rooms were clean and the breakfast items were very good.

Room had old office chair all torn and tub had water no draining wall had float tape puffing up.. Had only one elevator working and was the slowest one I've ever been on. The icing was when we got back from walking at the river walk to find oit elevator was not working and was told is was over heared and not working to wait for it to cool down waited for over 45 minutes and nothing had to take the stairs to the 5th floor with bags from stores.. Not good ... worst place... get it together and sad thing had rented 2 rooms for parents and was a waste of money..

Free parking was very nice and the market across the street was great for anything you needed include ordering a pizza! The room had some mildew in the bathroom and the tub did not drain completely because it is not on an incline towards the drain. The rest of the room was clean and the beds were comfortable. The cleaning staff refreshed our room each day, and that was appreciated. The pool is bigger than I expected but all of the lounge chairs were ripped.

Perfect location for walking around SA. Free parking compared to high valet costs at other hotels that are only 2-3 blocks closer to the river walk. Very clean and comfortable. Nice breakfast. Friendly staff. Could not have asked for a better stay.

We were happy with the whole property

Everything was awesome

Breakfast is disappointing, very dull and far too much plastic. Everything is disposable, please look at the environmental impact and change the way breakfast is presented.

Clean rooms comfy beds. They really need to get queens. Everything else was great!

My son found a THC vape on the side of the bed.

we liked the location alot, the room was spacious and clean.

They make a double charge, one in expedia and another for deposit but never give me the money back i talked with front desk and supposed to return the money but i still waiting

Hotel was fine but coffee cups were defective and spilled and burned my cousins arm. I let the front desk know and it happened to multiple people.

Friendly staff and the room was very clean

Clean rooms

The room, especially the bathroom was so filthy. There was a large, gross stain in the tub, and there was a used dirty towel hanging on the hook in the bathroom. This leads me to believe that they didn't clean the bathroom at all before we showed up. The toilet paper roll was almost gone and there was no back-up roll available. We had to run downstairs late at night to get another roll from the front desk.

Yes

Always good for a business stay. Breakfast is good. Staff friendly and always helpful. Rooms are large and clean. I have stayed many times and will be happy to stay again.

The room is good but the bed and pillows can be better.

Good

All the above, thank you.

Very nice

Good location, clean rooms, great staff and amenities, free parking and walking distance to Riverwalk and other downtown attractions.

Clean rooms, beautiful space, great breakfast

Great hotel! Room is clean and large. Staffs are super nice. I love it.

Room was great, but the breakfast buffet, was nothing special and overclouded. Sitting space was limited.

I had a great stay!

Friendly staff, very clean and spacious room. Complementary breakfast was outstanding. No fee for parking and felt safe.

Missing bath towels, dusty furniture, hair in the shower, clumps of hair in the drain under the grate… toilet flap must’ve been leaky because it kept filling every 5 minutes.

Great Clean Room. Staff was friendly and prompt.

The room was fantastic with plenty of room and amenities. The staff was even better. Extremely kind and hospitable. Will definitely consider staying here again!

The staff wadnt very welcoming when we checked in. If this was the only issue I would have overlooked given 5 stars since anyone could have a bad moment. The #1 reason i booked this hotel over the other 2 I had saved was because of the free wifi, more spacious room, and the jetted bathtub. The wifi was horrible and didn't work most of the time. The jetted tub shot out large black debris when turned on. The room was very spacios and in a decent location.

Room dirty, mold on ceiling, truck stolen

Spacious rooms, clean, good breakfast and close to downtown attractions.

That said, I want to highlight that the staff was very kind and professional. They promptly offered us a room change, and the second room looked cleaner and smelled fresher than the first one. This was our third time staying at this hotel, and sadly it will also be our last. It used to be a good option, but the quality has noticeably declined.

Great stay!

Very clean

Very helpful staff. Great dining suggestions.

Room was nice. Store next door was very convenient. Uber was only about $10 to river walk

The showers in rooms 414 and 417 were left with used bar of soaps and dirty tubs.

Staff was friendly and the room was clean. I had texted that morning that I was arriving at (1500) 3pm when they asked for my arrival time via a text, but the room wasn't ready when I arrived. Didn't get in my room until almost 3:30pm. Wasting daylight for the Riverwalk and Super Bowl game. That's my only complaint.

Yes clean

The room was very clean. The staff was amazing checking in and at check out. And the location is great!

Room was clean and very spacious. The front desk was very nice, the breakfast was good and hot. Location is perfect near enough for a short drive to Alamodome and riverwalk. HEB being close by was a plus. The elevator was the only thing, it's so slow.

The room is big and clean. Only the location is a little bit far from the river walk.

The room was amazing. It was so big it was clean. The check-in process was easy. The hotel was nice very quiet. Great location will definitely stay there. The next time we go to San Antonio.

..

Very helpful and professional

Hygienic environment and professional staffs at the reception.

It was clean smelled good and staff was friendly

The room was clean, spacious, staff was great, over all satisfied with the quality and service.

The room was clean upon my arrival and kept clean through out my stay. All staff was courteous and friendly.

Clean, suppled, and helpful staff

The room was clean, friendly staff, quiet nights

100+ rating...EVERYTHING GREAT

Clean and confortable

Location

Nice clean spacious rooms, awesome location

Cleen Room & Kind Staff.

Staff friendly, great breakfast

Great room and staff

Clean room. Friendly staff. Wonderful continental breakfast. Great location! We loved our stay!

The room was very spacious, which was a plus. However, the water pressure in the shower was quite low. The USB outlet for charging my phone did not work, which caused my phone to be discharged the next morning. There was also a lot of noise — sounds from the hallways and adjacent rooms were clearly audible. Additionally, an elevator malfunction occurred when someone got stuck, just as we were about to use it.

The staff was very friendly and the room was clean. The only issue was there wasn’t toilet paper in the room, and we were too tired to deal with going back down or calling so we used the tissues that were provided in the room. The breakfast is amazing. Will stay again

clean, breakfast was excellent and included at no additional charge, location,

Amazing

Yes

Beds very comfortable, nice bathroom with counter space, good continental breakfast. Good coffee

Walking distance to River walk. Large clean rooms

Clean room, Friendly staff, would definitely return

The room was really good, spacious with all the necessary amenities.

Great

Excellent place to stay! Walking or scooter distance from down town.

All was great with staff room was spoless

The CSR was very friendly and respectful . Very helpful

From check-in to check-out we had a very good experience!

Bathroom leaked water from ceiling, maintenance brought us extra towels and advised would be looked at next day. FYI was still leaking when we left room. Rm 211.

Great hotel in a very convenient location—only a 10–15 minute walk to River walk. The rooms were clean and well maintained, and the breakfast was good with plenty of options. Overall, a comfortable stay and a great value.

Rooms were clean, however the bath tub was old and damage with rust in the drainage, plus drainage was clog leaving water accumulate for a long time. Overall not working or unsanitary. Mold in some areas of the bathroom. The a/c made more noise than a farmer old tractor. Tried to request another room, was told this is normal, to try take a shower that way or wait until next day for unplug the tub, that all rooms have the same issue and don’t have any room available. After a second intent I was granted one Finally, asked for an adjustment on cost and was denied because it is with Expedia, Not sure if the worst rooms are reserved for expedia or hotel.com. Overall, not the best experience.

Very good place to stay. River Walk is very close and no need to drive.

Fresh and with a variety of options

Great atmosphere, clean, family friendly . Also they provided a crib for my baby to sleep in for our stay! Also the breakfast was phenomenal, tons of options and fresh food!

The breakfast is good and the location

room was very clean and staff were very courteous, when in San Antonio I always stay here, love it

It was a good size suite, that was nice. The beds were smaller than expected. The tub clogged and was old so I wasn't able to give my daughter a bath prior to her competition. Breakfast was a expected, was happy to see waffles (don't care to eat off of Styrofoam plates (not healthy)

Very friendly staff and the room was nice

Everything good !

Great-sized room! Great location! Free parking!

Staff

Hotel was clean, staffing was good. Room clean and set right. Nice place and very peaceful atmosphere. The food was good and drinks. I love this place.

The breakfast was a 10/10, they have many options and everything was delicious! The room was clean, spacious and had a pretty view.

Two things I wish were better, you hear everything, the walls are thin. Also the one elevator is super slow.

Wonderful stay. Nice staff and great location.

The staff was nice the room was clean, carpet could stand a cleaning and cleaner tub but over all it was a nice safe stay the lobby was beautiful beautiful....TLM

Superb checkin experience by staff at front desk. Thank you

La estancia fue agradable, el cuarto tiene todos los servicios, tal cual los indica. Se encuentra muy cerca de de muchos lugares a conocer, incluye el desayuno el cual es rico. Se recomienda ampliamente

Convenient location.

The room was big but amenities were old and air conditioning was loud. Hair dryer didn’t work. Room wad clean but the corridor outside looked dirty. Breakfast had limited variety of food, and it was slow to refill empty dishes. The hotel is about 0.6 miles away from River Walk, acceptable distance. The hotel rate is overpriced given services and amenities received.

Clean

Spotless

Yes

Just one thing: the coffee cups and breakfast plates were made of foam. We didn’t feel comfortable having hot coffee in foam cups. Foam products are not ideal for health or the environment. Switching to more eco-friendly options would make the experience even better.

Yes

Very nice room and very spacious. Perfect start for a family of 6! Lots of room, large bathroom, very clean. Definitely will stay again.

I usually enjoy staying here, this is my Go to hotel when wanting to stay near Downtown area but this recent stay was TERRIBLE got there about 3:10pm (check in is at 3pm) my room wasn’t ready, we had somewhere to be and I needed to get ready as we had just drove into town. Had to wait in lobby room wasn’t ready to about 4pm. We got to our room it didn’t look like it had been really cleaned! There was no body mirror in our “Suite” room the fridge/freezer had roaches frozen in it, the room smelled so bad! The carpet looked like it hadn’t been vacuumed. This was the worse stay and terrible room we had!

Dirty hotel, dirty rooms, dirty restrooms and poor breakfast choices. Terribly slow elevator. Overall a feeling of a cheap motel. DO NOT recommend

Room was spotless. Front desk was very welcoming

Breakfast was subpar, items were not replaced after 8:40 am while the closing time was 9:30 am. Bathroom toilet at the lobby level had no tissues. The elevators were very slow and old. During morning hours there was a long line of residents waiting for the elevator.

Great!

I wasn’t told that it wasn’t available We checked in once arrived to room I walked into a double full size bed instead! I walked back to lobby to inquire and was told there were none available maybe until next day but we were told that we have to go to lobby between 12 & 1 pm to inquire about room. I told lobby that we were going to leave at 6:30 am and not return until 2 or 3 pm we came to get baptized at church and attend a family reunion afterwards. So needless to say I was not happy this trip!!!!

Everything from checkin to checkout was nice.

It just couldn't be any better

Clean room and great staff

Had a great stay. Hotel was clean. Food was fresh. Wonderful time was had.

I won’t be recommending this hotel

The room was extremely nice, everything was clean and worked. And the staff was nice as well.

Clean rooms, room was set perfectly on temperature and well maintained hotel.

The staff was excellent. Breakfast was organized. The decoration of the lobby was nice.

Bed bugs!!! I am still itching from those bites. Breakfast is so short

We were greeted by a friendly receptionist.

The AC was noisy, the bathroom sink got clogged and overall looked dilapidated. There were stains on the bath tub and the bed sheets. I didn't feel comfortable at all and will never stay at a La Quinta. The elevators were terrible and one was not working. It took forever to reach 3 floors. The receptionist needs to be trained how to smile and to provide customer service in a better way. Overall my experience was very poor.

yes, i loved the room

This hotel is conveniently located to many areas of San Antonio that we enjoy visiting. My husband and I have stayed here twice, on quick overnight getaways, and we will do that again. It is clean and the breakfast area is spacious. Definitely affordable, which is important to us.

AC and toilet needed a repair. Very old and slow elevator.

Room was spotless and staff was so friendly as the eyes of Texas was on them

Good calm location

The room was immaculate. Beds and pillows were super comfy. Staff was friendly! Right across from a HEB which was super convenient. We stayed for 4 nights and really enjoyed it.

Very good stay.safe and quiet.

Near the theater

The room was quite perfect for the stay. The front staff was very friendly and accommodating.

Perfect!

Room was fine, nice spread for breakfast, staff very kind

The breakfast was fresh and had lots of variety and handy food to bring for our outings. Very friendly Front desk help for our itinerary. Free parking, Wich is rare in this city!

Good installation

Nice room nice check in with Billy or Bobby convenient parking.. only thing I didn't like was the breakfast.

The phone wasn't working to call frot counter and when i called they told me I have to unplugged. The staf wasn't nice.

Staff

The room was spacious, beds comfortable, clean and quiet. Only problem was the sink and tub not draining well.

Great

Room is very clean and no smell. I like it!

Clean room; courteous personnel; free parking is a plus for this location; complimentary breakfast was good; elevators were slow, but one of them was fixed quickly when I reported it. AC unit took time to cool off room

WiFi was absolutely awful. Couldn’t get any work done. Only good for basic browsing. But not actual work. And then in the morning they knock on your door and ask when you’re leaving. I find that very rude and in appropriate.

We chose this hotel as it was less than a 10min walk from the River Walk and for the convenience of free onsite parking. The breakfast was a pleasant surprise with a decent selection of options. The room was clean and the staff friendly. The only small gripe was the slow elevator, it really was quicker going up the stairs.

Room was large and clean. Had separate couch and chairs seating area. Enjoyed everything except elevator is slow running. Took the stairs down to save time waiting for it to come. Breakfast was very good and diverse. We debated about where to stay and initially was about to book on the river, but realized parking was not included anywhere in the area and I refused to pay $37-60 per night extra for parking. Parking was included at LaQuinta and very easy in/out. All the sites we wanted to see were not walkable from 1 hotel anyway, and this was only 3 minutes to parking for River portion of trip. Would certainly stay again.

Great

Room was very large and clean. The location was easy on and off the freeway without having noise!

There's an H.E.B. supermarket right across the street.

elevator is wayyyyyyyyy to slow.... really need to do something about it

1. Check-in Error & Poor Service At check-in, I handed the front desk my credit card, but they charged the card on file from the booking site instead. While mistakes happen, my wife also received unhelpful and discourteous responses when asking basic questions about breakfast. 2. Empty Shower Dispensers The body wash and shampoo dispensers were empty. Front desk staff said nothing could be done because housekeeping had left for the day. Basic amenities should always be stocked. 3. Poorly Repaired Tub/Shower The tub/shower had been repaired poorly. Water pooled in the center, and I stepped into leftover cold water from the previous guest. 4. No Housekeeping Service We received no housekeeping—beds weren’t made, trash not removed, toiletries not replenished. When we requested supplies in person, staff suddenly had access, contradicting prior explanations. This hotel has potential and a great location, but service and management issues significantly impacted our stay. I cannot recommend it unless you need a place in an emergency.

Great choices!

It

Clean room, friendly staff, very good breakfast

This was a great overall experience. It’s away from restaurants and the River Walk area but no parking and breakfast charges. There is a parking garage near the River Walk that is 19.00 for all day for you to park and spend the day there. Worth the distance to stay in this nice hotel.

Elevators are agonizingly SLOW. Lack of concessions on each floor.

Clean room. Friendly staff. Nice breakfast buffet. Nice location close to the Alamo area.

Very nice place.

The staff was nice, breakfast was good. I’d come back to this place.

Good

The room smelled awful, the bathroom was clearly not cleaned, and there was visible mold on the walls. I walked in and left immediately. Even though the room was in unacceptable condition, they still refused to provide a refund. If you care about cleanliness or basic hygiene, choose another hotel this place is not worth it.

The staff was nice and helpful. Unfortunately the room was not spotless

Enjoy the breakfast, but felt like the carpet in the room was not very clean.

Great staff, with quick checkin and checkout. Free open lot parking onsite. Surprisingly good hot breakfast. short walk to marketplace, Riverwalk, other attractions.

Great location clean and professional customer service

Room is clean and the Location is close to the downtown. The best thing is including on-site parking.

Better than we expected!

It seems that the property has cockroach infestation. We took down two cockroaches during our two days stay. One each day.

Great Staff!

Very clean hotel and friendly staff

Outstanding Rooms

the room felt neglectedm the toilet did not work and we did not get cleaning, the dofa was so old and unconfortable and the sheets seems dirty

Okay

Room was in good condition. Front desk personell was rude and always on the defensive. Parking ia horrible dont feel safe parking on side of hotel

I stayed for 2 nights. This was my first time staying at this place. It is a good sized place at 151rooms and an elevator. Corner of Cesar Chavez and South Flores. A lot of parking spaces in front and back. Across the street is a mini HEB with a gasoline station. It was easy to get in and out. The room itself was comfy... a sort of mini suite. Interestingly, the microwave/ mini fridge was located in front of the entrance to the room. The bathroom was big too. There was a towel hook on the bathroom door and but a hook closer to the bathtub/ shower would have been helpful. Lots of interesting art frames. The only quibble is that the pillows are rather on the firm side. I prefer pillows that are more on the softer side. The central location is great, although downtown SA Street are sort of cray cray the way they're formulated. Still, I look forward to visiting there again

Beautiful, clean room. Joshua was very helpful to us getting around San Antonio.

Clean room

The room was clean and staff was amazing

Highly recommend. Very clean property and easy check in/out

Great

Very Clean. We will definitely consider staying here again nwxt time in San Antonio.

Todo bien .. Gracias

The chair was pretty, there was a chunk missing out of the black out curtain, and the tub drain was in poor condition. Toilet had issues with running all night.

Amazing

very good.

The elevator is not working

Very clean staff very friendly and helpful

Very clean room, nice staff, breakfast was OK, good location.

Great place.

Clean, large room with lots of quality pillows.

Courteous staff.

Staff very professional and courteous. I will stay at this location again.

Great location just minutes away from downtown popular areas such as riverwalk. About a 10 min walk but its basic right down the street. Heb across the street. Parking on site so you dont have to pay to park everyday. Breakfast was amazing. Room was huge .

Great room, nice and clean.

10/10

This stay was amazing! Wi will definitely be booking another stay.

Didn't get the type of room I booked. We got two queens instead of one king. There was also a dog in the room across the hall barking all night. This hotel is usually great. No issues the past four years. Didn't really enjoy ourselves this time.

Clean spacious room

Room was always hot and i couldn't control my ac the staff was good

Clean areas even though elevators were super slow

Always nice

Staff, stained comforter, dirty fridge, dirty toilet and dirty tub, room smelled bad.

The staff at as very kind.

Great room and facilities.

Genrally clean and new building.

Rooms and hotel were clean and staff was friendly. Only thing was the beds were super hard for my liking.

The stay was great, breakfast was fantastic, they have a huge variety of food to choose from. Facility had a security walking grounds felt safe.

too much noise at night

✔️ Free downtown parking, rare and so appreciated. ✔️ Breakfast included with plenty of options. ✔️ Clean, comfortable rooms with everything you need. Christina greeted me at check-in with a friendly smile and made the whole process effortless, such a great first impression. The location couldn’t be better: walking distance to the Riverwalk, great food, and even an H-E-B nearby. For locals looking for a quick escape or visitors wanting a stress-free downtown stay, this hotel checks every box. I’ll absolutely be back.

Loved the room. Extra space. Looking forward to coming back soon. Thank you!

GREAT, EXPERIANCE!

Clean room

The place is not well maintained. Unfortunately, the fancy pictures doesn't know justice when you see it in person.

Large, clean room.Quiet. Walkable to River Walk and to La Villita. H-E-B grocery store across the street. Safe neighborhood. We were able to check in a little early and check out about 15 minutes late. Great front desk staff. Will stay again.

All the employees were very professional and courteous. When we had a need it was attended to promptly (once within a couple minutes). The room and breakfast area was very clean and comfortable.

Yes

My wife and I spent a week and have no complaints. The location was excellent, if you don't mind a little walking. The area felt safe and the HEB store on the corner was convenient. Joshuah at the front desk was extremely friendly, efficient and very informative.

Great place to stay! Comfortable spacious room. Have never had any issues

Didn't make it to breakfast. Room was clean and cool.

Breakfast was great! Many options. Room was very clean. Excellent customer service!

It is a quite area and close to the heart of San Antonio down town. The breakfast was very nice and staffs are very helpful.

Great place to stay. This is the 3rd time I have stayed at this property. Located close to everything in The Riverwalk area of San Antonio. Close to Alamadome where I attended the Paul McCartney concert. Definitely would stay again.

Breakfast options are limited but this was a compromise for the price

Rooms were very clean and breakfast was great!

Clean and comfortable room. Would stay again!

Great location, big room and good parking. Rooms were very clean! Will definitely stay again.

Shower head/pipe coming out of the wall and drain was rusty. No ventilation in bathroom. Too hot while trying to put on makeup, etc

Lots of variety for breakfast. Only negative was that nobody helped me with luggage when I was severely injured.

Room smelled like dog had to go get an air freshener.

Staff was friendly. Hotel was all around very nice. I could stay there again if needed.

.

Great stay

Clean bed .

Na

Room was better than expected very clean

I went with a minor and we walked so much under the heat that we both felt sick. Did not have a budget to pay for parking closer to the Riverwalk. $60 for 3 to 4 hours. That’s why I was chosing a hotel close to it… or so I thought. Never coming to this hotel again. You don’t need to lie to get people to come to your hotel. I have proof of the information given vrs. the reality. I regret paying so much!

The room that was assigned was not cleaned. There was black dots on the bed comforter. There was an unknown object (maybe a rubber glove) on the lamp post by one of the beds. The bathroom floor was soft & felt like we were going to fall through it, & the tub was rusty. The staff was friendly & helpful. The property was safe & provided security. The stay overall was good.

We loved our stay!

Clean cool room

All was well

Love this hotel ! The only problem are the elevators.

The room was clean and tidy. The bathroom had not aged well with rust around the drain and a poorly repaired wall. Also, the plumbing/pipes made a high pitched noise at times. The staff was nice. The breakfast was good with plenty to eat.

The room was fine, but a few days after checking out they charged me for a towel that they claimed was missing which I know for sure that all towels that were in the room were still there when we left. I tried calling to resolve issue but they didn't seem to believe me. The money is not at issue here but the principle. I refuse to pay for something that I don't owe. I will not use this brand of hotels again if they conduct business like that.

Everything about the stay was excellent! Very nice place with excellent accomodations!

Here are a couple of minor things to improve: the hallway has a strong smell of the air freshener and the A/C in the room cannot be switched off except for a hard unplug (I could not sleep with my head next to the stream of air). It's a great option for a couple of nights of stay in the city.

I have to asked for toilet paper and trash bags. Breakfast was si good but too crowded many people, my daughter had to eat standing no chairs available palce was to full.

Our suite had a tub but the drain nozzle was loose and completely detached from the drain. There were a couple of spots I cleaned up that were high up in the shower wall. I wish we had more than 3 washclothes and towels a piece for our 2 person stay - easy to have asked for another one though. The pool didn’t open until noon so that was a bummer, and would recommend keeping home fries as a staple every day - so delicious! Room was so spacious and loved that the microwave was included. Tv channels were good. Elevator is slow but dependable. I would stay here again - maybe a 10-15 walk depending on your own physical accessibility to get to the river walk; rideshares were quick. Staff was friendly and helpful.

The room was clean

SUV broke down day before our stay and we couldn’t make it, they had 0 empathy and even though I tried reaching out day before stay they wouldn’t honor cancellation or full refund … not even partial , even though I paid couple bucks extra Incase of cancellations… they charged me full price as if I had stayed… 0 empathy. Not nice.

The suite we stayed in was nice and we enjoyed our stay. The staff was very friendly and accommodating. There is a HEB market right across the street. There were some minor issues. The tub had some rust stains. The bathroom wall had been repaired poorly and the plumbing made a screaching sound when we flushed.

Great value.

Close from riverwalk and way cheaper

Vert clean room and quite place.

My stay was great, with the exception of the live tv. It randomly stopped working

It is so cute! Small like a regular convience store. Has gas pumps.. not sure about diesel pumps. Had never seen an HEB so small, but I loved it!!

Everything was prefect

Clean room and family friendly.

Friendly staff and very clean

Lovely hotel. Smelled amazing walking in. Rooms very spacious and clean. Great breakfast.