La Quinta by Wyndham San Antonio by Frost Bank Center

Staff was nice and helpful 👍

Fast check in , nice room

Reservation was wrong and had to change rooms after 1st night. Stayed here several times previously.1-2 times per year. Never this bad. Had friends who left after 1st night due to not being clean. Barking dogs were an issue as well.

The hotel is in a great location, but it is in desperate need of a complete renovation and proper maintenance. The entire property feels old, dirty, and neglected. The most alarming part of our stay was that the bed nearly collapsed on my children’s feet. Thank God no one was injured. This place is far from acceptable and should not be operating in this condition. We were extremely disappointed and would not recommend staying here until major improvements are made.

Friendly staff

We found garbage under the bed the cards to room door kept malfunctioning one of the attendant was smart mouth

Nice place to stay.

The room was clean and comfortable and staff very helpful. The included breakfast made the morning run smoothly.

There was bugs next to the air conditioner, looked like they had been there for awhile. The restroom was not very clean, we had had no toilet, we had to go down and ask for towels and they would not give us any. The br

Unfortunately the hotel was absolutely dusty, and dirty not to mention that it smelled like marijuana and walking into the restroom in our room it smelled like urine.

I’ve stayed here a few times due to its location. This past stay was the worst one. Imagine finding out that you weren’t given fresh clean sheets on your first night. When I woke up in the morning I pulled the blankets off and saw that not only was there some blood on the bed but also 2 bloody bandaids that did not belong to me! That was so disgusting. Then, I’m not certain what made me look, but inside the a/c were molded crackers! Will definitely make sure to get a clean room the next time.

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The hotel was fine we stayed for 3 days me and my family and we slept good needs remodeling but by the way it looked they were getting ready to do it needs alot of things fix would I stay again for the price yes staff was pleasant

This place is disgusting and the staff is completely unresponsive and unhelpful. We need a full refund as we left shortly after checking in. The room smelled awful, the floor, walls, and chair were stained and dirty with a dried substance on it. The bathtub is extremely old and dirty; with what looks like mold in the creases of the wall and tub. The whole handles were rusted on the dresser. The TV was broken and we were told there was nothing they could do until the next day. There was a lot of dust in the room and trash behind the night stand. The paint and sheet rock was coming off the walls near the air conditioner. The walls were deeply scraped and scratched in several spots, the bed skirt was ripped with a hole in it. We went to check out and no one was even at the front desk. We had to use Expedia to get help to even speak to the hotel. We are still waiting on a refund. The hotel refused to give us a refund for the first night even though we left shortly after checking in. We were able to speak with corporate and were guaranteed a full refund, however the property is not processing it and continues to hang up on us.

Good experience .great room

Clean room, comfortable bed and great ac

Room wass good and clean g reat linen convenient location

Good stuff

The Television picture was very dark, I struggle trying to get the the bright enough to see but no luck on that..

The carpet was wet.they didn’t gave the room I choose because if t was flooded.found white sheets dirty on one of the beds.bat tub was dirty.