DoubleTree by Hilton San Antonio Northwest

Exceptional

Clean. Spacious. Good location. -

Exceptional

Room was clean enough, one elevator down and the one we rode in sounded like it was also about to break down. Never anyone at the bar to serve during our stay. Landscaping was awful, weeds and unmowed.

No breakfast, location was good Cost was not what was posted on app…. No water pressure. Water tasted and smelled bad. House keeping arrived at 18:30, way too late.

Exceptional

Everything Anything

Very good

The breakfast was great also the server was very generous. Our room look very nice and cozy we didn’t want to wake up and check out.

Hotel was fine. We hadn’t stayed at a Double Tree in many, many years. The Double Tree quality wasn’t up to the standards we remembered it being in the past, but the pricing matched the stay. The AC seemed to reset a couple of times during the night and we’d have to wake up to lower the temp back down. San Antonio in general has gone downhill…all areas have their own level of sketchiness…including the La Cantera area (slightly sketchy, on a scale of none to very sketchy). On the bright side, the staff were wonderful and the room was fairly clean.

The bed was comfortable I was given the wrong room

The bed was comfortable I was given the wrong room

Very good

Only one elevator was working and the A/C on the floor was not working (3rd Floor) Very uncomfortable. For the price you are charging shouldn't have those lingering problems.

Only one elevator was working and the A/C on the floor was not working (3rd Floor) Very uncomfortable. For the price you are charging shouldn't have those lingering problems.

LOCATION ROOM AND BREAKFAST.

ROOM AND BREAKFAST.

Staff was very attentive. Gym area was nice and clean. Gated parking was a plus. The knob got the shower had no markings which way was hot or cold. Hot water was excessively hot.

Staff was very friendly and helpful Restroom was not cleaned before I arrived, shower pressure wasn’t the best.

Staff was very friendly and helpful Restroom was not cleaned before I arrived, shower pressure wasn’t the best.

Staff was very attentive. Gym area was nice and clean. Gated parking was a plus. The knob got the shower had no markings which way was hot or cold. Hot water was excessively hot.

The A.C. was noisy.

The bed sheets were not soft

Superb

It was gated & near a lot of food Nothing at all it was good over all

It was gated & near a lot of food Nothing at all it was good over all

However the refrigerator didn’t work and all around the room should have a little less spartan look .. needs more glasses and more accessories in the bathroom

Exceptional

Exceptional

Friendly greeting and conversation. Rooms were clean an not outdated. Elevators were a bit stuffy, but overall a great stay.

Clean room and polite staff.

It is situated behind two fast food restaurants and a bar.

Superb

It is always a pleasure staying at this DoubleTree. The staff always greets us with a smile and are very helpful. The property always smells great and it is in top condition, it is honestly a home away from home. will definitely keep coming back at least once a month for a staycation :) .

Exceptional

Exceptional

Superb

Low water pressure

Very friendly staff and very clean!! A/C worked perfectly

I drink only herbal tea and decaf coffee but unfortunately there was none in the lobby available. There were some in the room. I thought the room came with breakfast but found out it didn’t. There are some packages that it does. Otherwise it was a very comfortable stay.

Very quiet nice comfortable room and clean, maybe bathroom floor could be cleaner The water pressure in the shower is not good, water barely comes out

Well maintained and big bedrooms Poor water pressure in the shower

Clean, convenient and comfortable!

Clean, convenient and comfortable!

They made me feel like I was the most important person there N/A

Every was as expected. The complimentary coffee was nice too

Every was as expected. The complimentary coffee was nice too

Clean room staff was great

Clean room staff was great

Comfortable beds! Clean rooms. Nothing.

I love the location Every thing good

Good breakfast great staff hotels very clean and quiet. The gated parking areas or gated, but I never did see the arms down so anybody could’ve walked in there and still mess with the vehicles. I saw two trucks with windows knocked out. I’d like to see an armed guard on site combing the property. Doubletree makes enough money to support a security guard.

Great location, friendly staff, perfect room

Great location, friendly staff, perfect room

The cleanliness and how welcoming the team was. N/a

It was very clean and updated. It was great. Cant say anything bad about it.

Friendly evening at atmosphere and lovely breakfast It would be nice to have filtered water fountain in lobby or at least the gym.

area to walk dog

Clean Bad coffee

I liked the clean room and easy check in the complementary breakfast was good I they had fence around the vehicles and was monitored

Very nice

Very nice

The room was just OK. The property was really nice and the staff.

The room was just OK. The property was really nice and the staff.

Clean room and nice staffers

Clean room and nice staffers

Amazing room! Excellent customer service!

Amazing room! Excellent customer service!

The stay was awful! The room wasn’t clean, the water pressure in the shower would come and go. Hot water what a joke. Then the bed was hard and not clean. We finally checked out and went to a different hotel it was so bad. We were told breakfast was included then found out later it wasn’t. The staff were rude and so unpleasant to deal with. I expected better from a Hilton.

The stay was awful! The room wasn’t clean, the water pressure in the shower would come and go. Hot water what a joke. Then the bed was hard and not clean. We finally checked out and went to a different hotel it was so bad. We were told breakfast was included then found out later it wasn’t. The staff were rude and so unpleasant to deal with. I expected better from a Hilton.

Cleanliness! The food here is fabulous! The staff are all so nice! I will always stay here when I am in the area!

Cleanliness! The food here is fabulous! The staff are all so nice! I will always stay here when I am in the area!

Great room with an excellent shower.

Great room with an excellent shower.

This place is very nice and it smells amazing. I loved that the staff were very friendly and helpful. When we arrived, we got a bag with cookies and water. We were able to enjoy some drinks at the bar and by the pool.

This place is very nice and it smells amazing. I loved that the staff were very friendly and helpful. When we arrived, we got a bag with cookies and water. We were able to enjoy some drinks at the bar and by the pool.

Clean room, good ac

Clean room, good ac

Great place with clean rooms. Great service from the front desk staff & housekeeping. Ample parking

Great place with clean rooms. Great service from the front desk staff & housekeeping. Ample parking

Stayed here only overnight for a trip to Fiesta Texas ( which was very close). The beds and pillows were the most comfortable of any hotel I can remember staying in. Our room was clean and quiet. We didn’t partake in any food here so I cannot comment on that. We were warned that if we park outside of the black iron gates that we WILL be towed. We got in around midnight and there was one VERY small spot left to squeeze into. This could be very problematic. I’m not sure what I could have done if there were no spots left. They have Crabtree and Evelyn shower gel, shampoo and conditioner as well as lotion on the wall in dispensers. It was nice. The shower took a while to figure out how to make it hot but eventually I got it. There is a lot of construction near but I didn’t hear any of it. We just had to navigate around the construction near the hotel on the freeways a lot which made finding this hotel a bit difficult but eventually the WAZE app got us here. They allowed me to check in about an hour early. I had overdone it already on roller coasters and really needed to lay down. I very much appreciate that they allowed me to do that. Check out was way, I just handed the lady the key cards and was on my way. I’d definitely stay here again.

Stayed here only overnight for a trip to Fiesta Texas ( which was very close). The beds and pillows were the most comfortable of any hotel I can remember staying in. Our room was clean and quiet. We didn’t partake in any food here so I cannot comment on that. We were warned that if we park outside of the black iron gates that we WILL be towed. We got in around midnight and there was one VERY small spot left to squeeze into. This could be very problematic. I’m not sure what I could have done if there were no spots left. They have Crabtree and Evelyn shower gel, shampoo and conditioner as well as lotion on the wall in dispensers. It was nice. The shower took a while to figure out how to make it hot but eventually I got it. There is a lot of construction near but I didn’t hear any of it. We just had to navigate around the construction near the hotel on the freeways a lot which made finding this hotel a bit difficult but eventually the WAZE app got us here. They allowed me to check in about an hour early. I had overdone it already on roller coasters and really needed to lay down. I very much appreciate that they allowed me to do that. Check out was way, I just handed the lady the key cards and was on my way. I’d definitely stay here again.

Our room was spacious and lovely, but the service was not great. I normally don’t care about that on vacation, but the breakfast servers got everything wrong, and the front desk people randomly disappeared. I wanted to talk to them before checking out, but there was no one there for a while and a cleaning lady was yelling at me to not walk to the front of the desk where she had just cleaned, so I just left.

Our room was spacious and lovely, but the service was not great. I normally don’t care about that on vacation, but the breakfast servers got everything wrong, and the front desk people randomly disappeared. I wanted to talk to them before checking out, but there was no one there for a while and a cleaning lady was yelling at me to not walk to the front of the desk where she had just cleaned, so I just left.

I was given a rate by Expedia that wasn’t five at checkout. Very disappointed. Price always matters most.

I was given a rate by Expedia that wasn’t five at checkout. Very disappointed. Price always matters most.

Swimming pool was big enoigh for 5 people to comfortably be in. The inside of entire hotel was extremely noce, including room and bathroom. Its like the hotel got picked up in a tornado like the Wizard of Oz and dropped in an awful area. I wont return which is very unfortunate cause i love Doubletree properties!

Swimming pool was big enoigh for 5 people to comfortably be in. The inside of entire hotel was extremely noce, including room and bathroom. Its like the hotel got picked up in a tornado like the Wizard of Oz and dropped in an awful area. I wont return which is very unfortunate cause i love Doubletree properties!

I loved the warm cookies! Everyone was so friendly and ready to help.

I loved the warm cookies! Everyone was so friendly and ready to help.

Everything was great, this hotel is our favorite eveytime we go to San Antonio, super clean, excellent servive and I love the smell. Only this time hair dryer didn’t work.

Everything was great, this hotel is our favorite eveytime we go to San Antonio, super clean, excellent servive and I love the smell. Only this time hair dryer didn’t work.

Comfortable beds

Comfortable beds

Excellent

Excellent

Had a great experience at this DoubleTree. Location is good and near Cantera, The Rim, Six Flags, etc. Staff was excellent, food was good and overall a nice hotel plus don't forget the cookies! I stayed for a week and don't have anything negative other than the pool could have been cleaner. Decent parking as well. Outside the hotel, lots of road/construction work but not too bad. Anyway, totally recommend it.

Had a great experience at this DoubleTree. Location is good and near Cantera, The Rim, Six Flags, etc. Staff was excellent, food was good and overall a nice hotel plus don't forget the cookies! I stayed for a week and don't have anything negative other than the pool could have been cleaner. Decent parking as well. Outside the hotel, lots of road/construction work but not too bad. Anyway, totally recommend it.

We have stayed here before and was not disappointed the hotel is clean and the staff is friendly, and the rooms are nice. I will say even though it didn’t happen to us a few vehicles were broke into the first night of our stay. I feel like they could have better security for the gated parking lots but that is a risk you take parking over night at hotels.

We have stayed here before and was not disappointed the hotel is clean and the staff is friendly, and the rooms are nice. I will say even though it didn’t happen to us a few vehicles were broke into the first night of our stay. I feel like they could have better security for the gated parking lots but that is a risk you take parking over night at hotels.

It was clean, smelled good, and staff was incredible. Will definitely stay here again.

It was clean, smelled good, and staff was incredible. Will definitely stay here again.

Awesome customer service

Awesome customer service

Great

Great

This was an excellent hotel. It is affordable and they even throw in a free breakfast for every day. It is not a buffet, but you get to order off the menu. We were very pleased with our stay at the Doubletree Northwest.

This was an excellent hotel. It is affordable and they even throw in a free breakfast for every day. It is not a buffet, but you get to order off the menu. We were very pleased with our stay at the Doubletree Northwest.

Noise from other room was unbearable

Noise from other room was unbearable

Fun place

Fun place

Friendly clean atmosphere! The gate is not useful because one side stays open so anyone can park there. It’s right next to an apartment complex so that was a little different but I enjoyed my stay and would stay again.

Friendly clean atmosphere! The gate is not useful because one side stays open so anyone can park there. It’s right next to an apartment complex so that was a little different but I enjoyed my stay and would stay again.

Excellent stay. Staff was really helpful and accommodating.

Excellent stay. Staff was really helpful and accommodating.

Clean

Clean

THEY DONT HAVE CAMERA SURVEILLANCE IN PARKING, THEY BROKE INTO MY TRUCK, STOLE MY LIGHTS AND TO MAKE MATTERS WORSE THE INCOMPETENT STAFF DID NOT HEL FOR ANYTHING!!!!! NEVER STAYING HERE AGAIN, AND NEITHER SHOULD YOU UNLESS YOU WANT TO GET ROBBED IN YOUR SLEEP!!!! HALWAYS WERE SCORCHING HOT AS WELL, AC TOOK FOR EVER TO COOL UP THE AREA!!! HILTON HAS REALLY GONE DOWNHILL AND THAT IS EXTREMELY SAD!!!!

THEY DONT HAVE CAMERA SURVEILLANCE IN PARKING, THEY BROKE INTO MY TRUCK, STOLE MY LIGHTS AND TO MAKE MATTERS WORSE THE INCOMPETENT STAFF DID NOT HEL FOR ANYTHING!!!!! NEVER STAYING HERE AGAIN, AND NEITHER SHOULD YOU UNLESS YOU WANT TO GET ROBBED IN YOUR SLEEP!!!! HALWAYS WERE SCORCHING HOT AS WELL, AC TOOK FOR EVER TO COOL UP THE AREA!!! HILTON HAS REALLY GONE DOWNHILL AND THAT IS EXTREMELY SAD!!!!

Extremely kind and caring staff made my visit quite enjoyable!

Extremely kind and caring staff made my visit quite enjoyable!

Great place to stay near UTSA, always clean, and friendly staff

Great place to stay near UTSA, always clean, and friendly staff

enjoyed our stay

enjoyed our stay

Very very nice.

Very very nice.

Gates

Gates

No free breakfast

No free breakfast

Everything was good, besides the branches knocking on the window because of the wind, it's noisy at night because of that

Everything was good, besides the branches knocking on the window because of the wind, it's noisy at night because of that

I loved how good it smell, a fresh and pleasant smell. It was very nice and clean. Close to a lot of restaurants and shops in a walkable area.

I loved how good it smell, a fresh and pleasant smell. It was very nice and clean. Close to a lot of restaurants and shops in a walkable area.

Perfect stay - staff was amazing and room was cozy and clean.

Perfect stay - staff was amazing and room was cozy and clean.

I am very satisfied with my stay. I had a convention to go to at the Henry Gonzales Convention Center for the International Roofing Show. The hotel was 20 minutes from the airport and about 25 minutes from the convention center.

I am very satisfied with my stay. I had a convention to go to at the Henry Gonzales Convention Center for the International Roofing Show. The hotel was 20 minutes from the airport and about 25 minutes from the convention center.

Really loved this property. Smelled amazing everywhere and very clean

Really loved this property. Smelled amazing everywhere and very clean

This hotel was a great place to stay. The hotel staff was very friendly and professional. The rooms were super clean and comfortable. The location was amazing and was close to restaurants and shopping.

This hotel was a great place to stay. The hotel staff was very friendly and professional. The rooms were super clean and comfortable. The location was amazing and was close to restaurants and shopping.

Doubletree by Hilton in Northwest San Antonio is a very good close to destination hotel. Clean large rooms and large comfortable lobby areas with small bar and select menu restaurant with great service. Quality food. Great place to stay for business or pleasure near UTSA.

Doubletree by Hilton in Northwest San Antonio is a very good close to destination hotel. Clean large rooms and large comfortable lobby areas with small bar and select menu restaurant with great service. Quality food. Great place to stay for business or pleasure near UTSA.

Enjoyed my stay staff was friendly place was very clean and quite nice bar area breakfast was good

Enjoyed my stay staff was friendly place was very clean and quite nice bar area breakfast was good

Two cars were broken into in the parking lot while checking in. It was quick. The window glass was smashed and purses and luggage were stolen in broad daylight.

Two cars were broken into in the parking lot while checking in. It was quick. The window glass was smashed and purses and luggage were stolen in broad daylight.

Amazing recommendation

Amazing recommendation

Perfect spot for UTSA parents

Perfect spot for UTSA parents

The phone didn’t work in my room, so no room service. The food was subpar. But the staff is great. It’s clean as well. Wish there was good creamer in the room for coffee. Overall I would stay there again.

The phone didn’t work in my room, so no room service. The food was subpar. But the staff is great. It’s clean as well. Wish there was good creamer in the room for coffee. Overall I would stay there again.

The walls are paper thin and you could hear your neighbor’s.my room fridge was loud as well

The walls are paper thin and you could hear your neighbor’s.my room fridge was loud as well

We had a great stay. The individual checking us in was extremely friendly and helpful. They checked in with us frequently throughout the trip to make sure our stay was going well. The only compliant I had was the shower. It took over five minutes for the water to warm up and it was very hard to get the shower water to turn off.

We had a great stay. The individual checking us in was extremely friendly and helpful. They checked in with us frequently throughout the trip to make sure our stay was going well. The only compliant I had was the shower. It took over five minutes for the water to warm up and it was very hard to get the shower water to turn off.

Staff was great.

Staff was great.

Liked the gated parking and dining options inside and around the hotel.

Liked the gated parking and dining options inside and around the hotel.

Interior was nice. Staff was nice for the most part. However its right behind a bunch of fast food joints and trashy corner store with no actual safe parking. First night there my vehicle was broken into. $1000 worth of damage. Couldnt get the video because the manager was the only one who could access it and they were never there. Would never stay at this hotel, or area, again

Interior was nice. Staff was nice for the most part. However its right behind a bunch of fast food joints and trashy corner store with no actual safe parking. First night there my vehicle was broken into. $1000 worth of damage. Couldnt get the video because the manager was the only one who could access it and they were never there. Would never stay at this hotel, or area, again

Great stay! Clean room, safe area and friendly staff!

Great stay! Clean room, safe area and friendly staff!

Everything was great and amazing !

Everything was great and amazing !

I love to stay there, excellent location, beautiful smell and comfy.

I love to stay there, excellent location, beautiful smell and comfy.

Breakfast took a long time to be served.

Breakfast took a long time to be served.

The stay was so good but when I left there were thousands of black ants inside and outside of my truck. It was awful. I spent an hour cleaning just the ants out and im still finding them. It was horrible.

The stay was so good but when I left there were thousands of black ants inside and outside of my truck. It was awful. I spent an hour cleaning just the ants out and im still finding them. It was horrible.

I think it’s the “scent” they use in the lobby is off putting smells like body order. Maybe use a different sent. I have stayed there multiple times and I always smell it in the lobby, doesn’t smell great.

I think it’s the “scent” they use in the lobby is off putting smells like body order. Maybe use a different sent. I have stayed there multiple times and I always smell it in the lobby, doesn’t smell great.

Had a great stay! Friendly staff 😊

Had a great stay! Friendly staff 😊

The hotel is very nice and very close to the shops at la Cantera. The room was clean and the staff was nice.

The hotel is very nice and very close to the shops at la Cantera. The room was clean and the staff was nice.

Everything was good

Everything was good

Hotel was great, staff very friendly!!

Hotel was great, staff very friendly!!

Good

Good

Our room was very spacious and clean!! And Our bartender (I really wished I remembered her name) she was truly amazing she’s loves her job and it showed!! Front desk was also very nice and helpful. Thank you Doubletree Northwest for making our anniversary night special and one to remember!!❤️

Our room was very spacious and clean!! And Our bartender (I really wished I remembered her name) she was truly amazing she’s loves her job and it showed!! Front desk was also very nice and helpful. Thank you Doubletree Northwest for making our anniversary night special and one to remember!!❤️

Great time

Great time

The property is nice, clean, and close to Fiesta Texas.

The property is nice, clean, and close to Fiesta Texas.

Love the smell of the houtel

Love the smell of the houtel

Very clean and amazing stay! Will come back in the near future.

Very clean and amazing stay! Will come back in the near future.

I liked that.The pool area was very cold and very nice and cozy. One thing that the place needs to work on is when you're going in to sit for breakfast. There's nobody there to guide you to let you know what to do.. Overall, it was an amazing place to stay at.

I liked that.The pool area was very cold and very nice and cozy. One thing that the place needs to work on is when you're going in to sit for breakfast. There's nobody there to guide you to let you know what to do.. Overall, it was an amazing place to stay at.

It was great! Room was clean and comfortable.

It was great! Room was clean and comfortable.

From check in to check out, the staff was friendly and accommodating. The room was comfortable and clean. We loved our stay and will definitely be back!

From check in to check out, the staff was friendly and accommodating. The room was comfortable and clean. We loved our stay and will definitely be back!

Everything was great

Everything was great

Nice property, helpful staff.

Nice property, helpful staff.

Convenient area. So close too many places

Convenient area. So close too many places

There was a horrible odor in the lobby and bar/ restaurant area. It flowed into the elevators as well. It smelled like body odor and Axe body spray. This was not just one person the place just smelled that way? Maybe it’s the deodorizer they are using. It was at all hours too. Just smelled awful.

There was a horrible odor in the lobby and bar/ restaurant area. It flowed into the elevators as well. It smelled like body odor and Axe body spray. This was not just one person the place just smelled that way? Maybe it’s the deodorizer they are using. It was at all hours too. Just smelled awful.

Guest service staff was rude. Checked out a day early. Noisy and bathroom half cleaned.

Guest service staff was rude. Checked out a day early. Noisy and bathroom half cleaned.

Close to UTSA

Close to UTSA

Employees are kind and very courteous. I felt very welcomed from the moment I walked in to check in. We were greeted and we were given delicious cookies and water bottles. We had a great time! I highly recommend staying here.

Employees are kind and very courteous. I felt very welcomed from the moment I walked in to check in. We were greeted and we were given delicious cookies and water bottles. We had a great time! I highly recommend staying here.

No hot water or water pressure, it was horrible

No hot water or water pressure, it was horrible

Great service

Great service

It was great, thank you!

It was great, thank you!

Convenient location. Clean property and amazing staff Superb follow through - making sure we had everything we needed for our stay Thank you

Convenient location. Clean property and amazing staff Superb follow through - making sure we had everything we needed for our stay Thank you

Great comfortable stay. Bar downstairs is convenient we really enjoyed our stay.

Great comfortable stay. Bar downstairs is convenient we really enjoyed our stay.

Great easy location Gated parking Staff was amazing Great follow up

Great easy location Gated parking Staff was amazing Great follow up

Spacious rooms, very friendly staff who does its best to assist. Very comfortable beds.

Everything was super clean totally coming back to this hotel again when I’m in town

Friendly front staff. Clean and comfortable rooms.

They recommended the hotel to me but I was very dissatisfied. For 3 days without cleaning the room, on the 2nd day it had a lot of garbage, I asked for it to be cleaned and they never did. The third night I spoke and the only thing they sent me were clean towels and sheets so I could clean the terrible room and very disappointed, the truth is that my husband and I will never return.

Unlike most suburban hotels I’ve been to, it had a bar and a restaurant.

Water pressure is no good.

Free warm cookie any time, we also had a voucher for free breakfast every morning, it was so clean and spacious, hypoallergenic bedding, everything was great

Friendly staff, room was very clean! Close to everything I needed. I would definitely stay again😁

Everyone was very friendly, and very attentive. We were there for 2 nights and we had a great stay. Would definitely recommend this hotel.

The bed was not very comfortable, otherwise the room was clean & fine.

Check in did not like the attitude of the check in person , not friendly

Very clean, with needed amenities nearby.

I enjoyed my stay. Room was clean and hotel was updated and clean.

Had to call Hotel.com Nd Doubletree be ause i was charged for the DoubleTree. When fro t desk assured me reservations calcelled at no cost. Now I have to wait 7 to 10 days for m y refund. Not please with Doubletree or Hotels.com

Ashley at the concierge was lovely at the check in but the person when I left was rude and dismissive

The stay would have been great. Only thing that made it poor was the fact there was pretty much no hot water the entire stay weekend. So I had to take freezing cold showers Friday and Saturday. Sunday morning was the first and only hot shower I was able to take. And I was expecting a little more than a $30 credit for the inconvenience, if I’m being honest.

I love it here. I stay here every time I visit my daughter in college. I will continue to stay here. I definitely recommend this place. Quiet and clean just the way I like it . I’ll be back soon

Guy at front desk was beyond rude. Room was initially booked under my mother’s name and paid in full. When she found out she was unable to make the trip, she added my name to reservation weeks prior. The guy we spoke with assured us it was taken care of and that we wouldn’t face any problems. Turns out changes were not made and even after being understanding about the error, he kept being rude and taking all his time. Handed me the card key without letting me know what room to head to or without saying thank you or anything. Extremely rude.

Shower door leaked

It was okay, I guess I thought it would be an easier walk to La Cantera but road was too busy. Other than that it was good for a quick get-a away and the price was very reasonable.

It is a beautiful place to stay

Close to what we needed.

There was ants in our room.

Love this hotel. It was buzzing with activity but still felt quiet and relaxing. Parking was easy and the rooms and beds were great! Friendly staff everywhere!

Staff was very friendly. Space was neat and clean. Only negative was the elevator. It seems as if it needs to be serviced so each ride was noisy and shaking so you fear it will break Everytime.

Property was nice, clean, and comfortable in the lobby area. Elevators were very concerning being slow and noisy and one unit was being worked on. The hallway on our floor was extremely hot and felt not air conditioned for our entire stay.