Days Inn by Wyndham San Antonio Southeast/Frost Bank Center

Nothing The roaches in the room

Excelente servicio lo recomiendo me sentí como en casa

Dirty beds, dirty pillow cases, clogged showers, broken leaking refrigerator, poorly maintained. Will not be staying here ever again nor do I recommend.

Rooms and linens were dirty, air conditioner barely functional with broken controls with minimal air flow. Owners were extremely rude upon arrival and yelled at us for complaining about the condition of the rooms. Hotels.com were very helpful and relocated us to another hotel.

Todo bien, para el precio del hotel estuvo súper bien.

Room was dirty and clearly the bare minimum.

Location The water didn’t run through the bathtub

Floor very dusty, bugs, shower knob replacement , restroom door didn't close correctly

Nothing The rooms where dirty and filthy and had mold o the fridge and the restroom was dirty and full of trash in the can and the beds sheets where rip the facility it self was not in a good condition I was very disappointed

The pictures are deceiving. This is a FILTHY place and management is terrible. I booked for 2 nights. I checked in and gave me my room key. I went in the room and it was filthy dirty. I went back to the office to let then know. They gave me another room which was also as filthy dirt as the 1st one. This one had a musty order. The parking space was full of cigarettes butts. I had asked for a non-smoking room. I went back to the office and asked for a refund which he agreed. Since I had booked through Expedia he told me I needed to call them since it was them that charged my card. I waited outside in the parking lot while I called Expedia. They said they needed to speak to the hotel. I waited a long time on the phone mean time they called. The agent came back to the line only to tell me the hotel only agreed to refund me for 1 night only and that that was the only thing they could do. I went back to the office to talk to the manager while still on the line with Expedia. The hotel doors were already locked. They locked the doors on me. The manager saw me and asked me to go through the window. After arguing and yelling at me he said he was only refunding me only 1 night and he was already doing an exception. Terrible experience. Wyndham shouldn't put their name on this hotel.

The door the front was constantly closed, dirty windows. Breakfast doors closed durinh serving hours, rooms musty non smoking.

Very good

Cigarette burns in couch and bed, dead roaches, flies etc.

Nothing good , llobby closed, tiny window check in and check out standing on driveway awful , terrible for place

Disappointing

Bad

Exceptional

Very good

Good

Passable