Socialtel Copacabana

Was clean, but very old. Very nice view from dinning room, but we weren’t allowed to go in during sunrise. Huge disappointment. Breakfast could improve and staying time could change to 6am. If you have a tour, you won’t be able to eat first. Great view from dining room, but not allowed to get in early in the morning.

Excellent Location, good breakfast, Friendly staff Was an alarm sound 24/7 very annoying

All

Location is great and the view from the room was amazing. We also took the suggested Rio day tour to the main landmarks of the city, and it was absolutely great and worth the try. Basic hostelry was not done right at all. We've booked the smaller room which has the shared bathroom that is in the hallway of each floor. That is fine. But ours had the drain clogged so you'd need to have pauses in the shower and eventually the water would go up and you'd have to wait for it to very slowly drain to continue. Also there was multiple times when we found toilets (ground level, our own floor, other floors) without toilet paper. The attention of the staff in general was also subpar, got the job done but left a lot of figuring out to us as guests.

No TV, No toilet, air conditioner bad Servicio people for breakfast no friendly

All was amazing

The room was very warm, and there was no air conditioning—just a small unit that did nothing. Property look very old. For the price of a room in this property, you can find something better.

The hotel has an exceptional location—very central and convenient. The breakfast was phenomenal, truly one of the highlights of my stay. However, the room itself was disappointing. It was not properly cleaned, the air conditioning didn’t work well, and the floor was noticeably dirty. These issues made the stay less comfortable than expected. Overall, great location and amazing breakfast, but the room conditions definitely need improvement. the room itself was disappointing. It was not properly cleaned, the air conditioning didn’t work well, and the floor was noticeably dirty. These issues made the stay less comfortable than expected.

Breakfast is amazing! Staff are super friendly and the location is just perfect! The bathroom needs to be updated, especially the tile grouts.

I like everything about this hotel accepts the fact that their staff broke into our room and stole our phone while we were out for a short walk. They have surveillance and access card report but they didn't do anything about that. We got to sleep the night with a table to block the door and interestingly, someone attempted to get in while we're sleeping and hit the table and ran away. Would you ever stay in this hotel, make sure to block your door with something heavy. And good luck! Some staffs are theft. Make a good note of that good luck, future guests!

The breakfast buffet is excellent, with plenty of variety and good quality. The view from the dining area is even better—truly spectacular. The restaurant staff is very friendly, and the dishes they offer are delicious and reasonably priced. The location is also ideal: just a few meters from the beach. The beds are very comfortable, perfect for resting after a day of exploring. I had to reschedule my booking to the following week due to a change of plans, and they were very kind to accommodate it at no extra cost. The front desk staff was very attentive and helpful. The room cleaning was very poor. I had to ask them to sweep the floor, and when I arrived, I found piles of dust under the bed—not from one day, or even a few weeks, but clearly from months of neglect. I requested that they clean it, but even then it wasn’t done properly. I had to insist several times until it was finally cleaned. The next day, one of the guests brought sand into the room, and it was still there the day after. It seems like the cleaning staff comes in just to lightly tidy up the bathroom, but they don’t actually sweep or do a proper cleaning. You'll always need to wear flip-flops to go to the bathroom, otherwise your feet will end up covered in dust and sand. The internet is horrible, I had to work and most of the time I had to use my hotspot.

It’s a great location. Sea view, breakfast was good enjoyed the view a lot! This is my first time visiting this location I was excited!! but my trip started off not so great I was delayed by a day and they didn’t want to refund or give me credit when other hotels in Rio were able to. I couldn’t speak Portuguese that well which is totally my fault but I can speak English and Spanish. I had a weird interaction with front desk bc I spoke in English instead of Spanish. Then through booking.com I paid $320 but I was charged $470. Why is that? I don’t know. I tried calling them and messaging them through WhatsApp and they message me back for some info and stop responding. I was recommending this location bc it was affordable but it’s really not.

Great location and amazing breakfast with view in the roof top ! The dorm lockers are incorporated on top of your bed, you loose a lot of space and you hit on it all the time while sleeping.

The location is very good. Although to be honest for next time I would rather stay in Leblon or Ipanema but if you want to be in Copacabana this is a great location. The facilities are very poor. They lack of a social space where people can chill and meet other travelers, this is a nice to have but still. I found completely unacceptable the cleaning of the building and the lack of space. I was in a 8-bed room but bunk beds were literally 50 cm one from another, AC was very old and barely worked. I never once found the bathroom clean enough as it was disgusting all the time. This picture is from the minute I checked in the hostel (supposed to be the cleanest time)

Close to the beach! No bathroom in the room. Not well specified before booking.

The room view was amazing and the bed was very comfy , also the location is perfect for tourists The elevator is terrible, the breakfast could better organize and should prioritize the people staying at the hotel, instead of people coming from outside

Love the view. And the decoration of the room. The view and decor of the room are so good but maintenance is bad. Curtins are dirty and falling, and the room was smelling very bad. Love the breakfast with an amazing view but the tables are always dirty.

The elevators took forever and the lights in the hallway didn’t work, so it was a challenge getting up and down the 10 story building.

Both the room and common areas are dirty. Especially the dormitory room was super dirty, sand and trash under the beds. We stayed 5 nights and the bathroom was never cleaned (e.g. hair everywhere), not even once. Moreover, the dormitory rooms are super small and it's impossible to do anything. Absolutely not worth the money (it is not a cheap hostel!).

Location and breakfast. We didn’t have hot shower and we complained about it every day, also one of the days we didn’t have water to flush the toilet. It is more a hostel, nice if you are a backpacking