Hampton Inn by Hilton Odessa

Exceptional

Front desk was very helpful and attentive.

Clean. Nice room and hotel. Went down at 9am for breakfast ( which was over at 10) and the food was scarce. No attendant was to be found. She finally appeared as we were leaving.

We liked everything about this hotel, the room was nice and clean. Didn't like the empty desk at the front

We liked everything about this hotel, the room was nice and clean. Didn't like the empty desk at the front

I got double charged but management fixed that. The pillows imo are a little too soft.

The bed was comfortable. The breakfast was good. I got double charged but management fixed that. The pillows imo are a little too soft.

Bad

Recently remodeled room as a matter of fact they are still remodeling. Looked nice. Good breakfast selections. The floor in my room was very very very dirty. The main lobby entryway was cleaner than the floor in my room. I was told the cleaning staff would be notified but no one came to clean it.

Recently remodeled room as a matter of fact they are still remodeling. Looked nice. Good breakfast selections. The floor in my room was very very very dirty. The main lobby entryway was cleaner than the floor in my room. I was told the cleaning staff would be notified but no one came to clean it.

Good stay

There were no amenities. the staff is rude and uncooperative and unaccommodating. it was under construction and dust was everywhere. would not recommend going to this hotel

Place was good but, in the middle of a remodel. Construction crew started early, made some noise with power tools. It was not terrible though.

Construction crew started early, made some noise with power tools. It was not terrible though.

Hotel is in the middle of a remodel. Lobby is in disarray, rooms loook like they had some work done recently, but nothing over the top. Flooring mainly. I checked in and was given room keys. Wenr to room to find rhey gave me a double queen, when i rseerved king. Tried to call downstairs and ohone innroom didnt work. Went back downstairs and was given another room key for different room. Went upstairs and room i was given key for was occupied. Went back downstairs again and got another room key. This time key worked and room was correct. As i mentioned above, room's were recently renovated. Bathroom door had dust on top of it from remodel. I hung towel on the door from showering and pulled down dust all over myself when i removed it. At checkout, staff was standing around the front desk, but no one acknowledged me standing there. Finally someone else comes up and asks if i need to check out. Overall, not a very good Hilton experience.

It was in a god location The elevator was out of service

The property was fine, it was the staff at the front office at the time of my check in that was very rude and made it seemed like she didn’t want us to stay there. She even asked me if I was going to stay there or go somewhere else before she ran my card when I had already paid for my room.

The property was fine, it was the staff at the front office at the time of my check in that was very rude and made it seemed like she didn’t want us to stay there. She even asked me if I was going to stay there or go somewhere else before she ran my card when I had already paid for my room.

They are under construction and they are not ready for prime time.There is no water pressure at all in the sink.I mean, it's ribble, there's no breakfast there.The rooms are so plain and ugly compared to other hampton.Inns, i've surveyed in, and i've stayed in a lot around the country.This is really a letdown.I hope i'm going to get a refund of part of what I paid.Because this should not be a full priced room

hotel being renovated at moment...only one floor is available

Estaba en construcción y no había buen desayuno

The staff was excellent, very helpful.

The staff alkng with how clean even with some remodeling going on. The breakfast could have been better though. They coffee wasn’t put out in a timely manner when it ran out. Along with the sausage and eggs.

Staff was very friendly, decent breakfast set up, and sheets were clean. The rest of the room and hotel not very clean. Shower was dingy. Lots of dust build up in corners. Chairs and bottoms of walls were torn up. Hopefully the remodel fixes this. Wont pick this one next time.

Clean room, nice people. I do wish the remote would've allowed me to use netflix. the new clean remote only works on TV, so the additional features offered on the TV are useless.

Superb

It was okay for the price but it was under construction on the third floor and that should be disclosed when you book. I don’t think I would have picked this location if I knew in advance.

Old hotel and very expensive.

Average hotel, nothing bad, nothing good. Very expensive. Old hotel and very expensive.

The only postive comment I can make is that Ashley the Manager was very kind and helpful with check in and setting us up for Hilton Honors to save us on Early Check in. Other than that, for the price we paid, the beds were uncomfortable and cheap, the Fire Alarm in the room Flashed all night, The breakfast options were lacking and bland, and the "Construction Remodel" Removed Convenience from side exits to easier access to our Vehicle.

Exceptional

Exceptional

Everything good

The first room was filled with mold smell and the bathtub had mold on it. The second room carpet was very dirty and the chair was damaged. They charged us for a stay at Hampton in Odessa on the 8th. We did not stay at Hampton in Odessa on the 8th. We checked out that morning. They told us no charges on 8th.

Always a great place to stay!!!

Carpet was very dirty Elevator did not work

Under renovation as of early July 2025. (1) It needs a renovation, so good for them. (2) Staying at a hotel while its being renovated has some issues naturally.

I always request the highest floor available. The property accommodated this request; however, their elevator is out of service and I did not know until my arrival/check-in. They said this is clearly posted on their website. I told them I booked through Expedia and wasn’t aware. They could not move me to a lower floor. Using the stairs was not pleasant with luggage. Additionally, the electrical outlet in the bathroom did not work and it appeared it may have been this way awhile, as the reset button was cracked. Did I overlook the elevator outage on Expedia?

You get what you pay for. Very pleasant staff. The parking was easy and well lit. I felt secure. The lobby was clean and cute. Will stay again.

We reserved an accessible room. When we arrived, the room was on the second floor and the elevator was broken. We were told someone tried to reach out to us but I had no missed calls nor voicemail. We were able to arrange a double room on the first floor that at least had a grab bar in the tub.

Great stay!

It is an ok hotel, nothing stand out, but sufficed for the weekend stay.

Elevator was broken during our stay.

The service is terrible

DO NOT STAY HERE !!! My reservation was from May 2nd - May 4th. On May 2nd we arrived at approximately 10:00 pm. There was a big note on the door stating “elevators are out of order. There are stairs on the right and left to use. Sorry for the inconvenience.” As we proceeded to check in to our room, I asked the front desk resceptionist “merley” if there was any possible chance for us to request a room change to the 1st floor since I had a recent knee injury. It was not stated on Expedia nor on the Hilton App that their hotel was “being renovated and that the elevators were out of order” otherwise I would’ve never booked with Hampton Inn. “Merley” was very dry in her responses and stated “all rooms are occupied right now but you can come back tomorrow morning and see if maybe someone checks out for you all to move to a room on the first floor.” Mind you, we had a tournament to go to for one of my kids the next day which is an all day event. I told her we would be leaving to the tournament at approximately 8 am and wouldn’t be returning until later in the day. She stated “you can come back at noon and see if anything is available, whoever is working in the morning can help you,” with such a careless attitude. We proceeded to keep the room in the third floor that they gave us and went up and down the stairs as necessary. So much happened that does not fit in this “review box” but basically we did not get a room change until the next afternoon at approximately 2:00 pm..

Property is in a great area right next to Memorial Park and also next to Music City Mall. Dining options are also close by.

Cleanliness

Breakfast was not good.

No coffee in lobby and only 2 paper cups in room.

It was lovely!

Na

It was not clean. Ring around the tub still and shower head was brike

Room was clean and tidy. I had two Queen beds, would’ve rather had one queen. Everything worked and breakfast was on time and as expected .

Need complimentary waters when checking in

There was trash (to go container with food) near the elevator bay on the 2nd floor. It was there on Thursday when we checked in. And all day Friday . And also on Saturday, when we checked out. Room had an overwhelming fragrance - like headache inducing. I don't know if they were trying to cover up a smoke smell (though they claim to be smoke free). So if you are sensitive to perfume-y smells, you might want to check it out before you book a room. Toilet is very low to the floor and tight between two walls. And the outlets are installed upside down, which is a fire hazard. Breakfast was good. Lots of options. waffles, sausage, Egg White Frittata, cereal, fruit, boiled eggs, oatmeal. I think it's an average hotel for the area. We chose it based on location. Convenient to everything we were there for.

The sheets were very rough.

Great property

My fav stay when im In town. Breakfast is always beyond amazing

Very clean, comfy and good breakfast didn’t have my pets with me on this visit but they are pet friendly even have doggy treats on the front desk.

This is an older Hampton, but was in surprisingly good shape. I was here for 3 nights for a family event and had now issues. The Desk people stayed in the back a lot, but responded quickly and were more that accommodating to every request. I am now and always have been a big Hampton/Hilton fan.

Excelent

Friendly staff

Awesome!!

Very uncomfortable sheets. Sulfur smell in water

It was a great place!

The restroom light was out in room #311 and the lighting was bad had one mirror to work with and that was definitely not enough considering me and my family were there for a wedding! The other room we could never get the tv to work that was room #309. It was definitely NOT the best stay for the price I paid!

Clean, nice staff, quiet

I loved they were putting up Christmas decorations and it looked festive

Love this hotel, breakfast is beyond amazing. Rooms always clean and updated. My go to stay when in Odessa.

The place was very quiet and clean.

Hotel and room itself were better then average. Clean and good size room, better then average breakfast, good location relative to the area we were looking at, prompt, friendly staff. A few negatives: noise from outside of room (neighbors) and street were very high, not enough pillows, ac was cool but inconsistent, not enough layers on bed making body temperature control very difficult (sheet and very thick top cover only)

Excellent experience!

Great hotel, clean, comfortable, convenient. Breakfast was very good.

Bathroom in room was not cleaned. Very disappointing after driving for 15 hours to get there. Just wanted to take a shower and relax but the user bar of soup and who knows what hairs told me otherwise.

Staff was very nice and helpful. Rooms are always comfortable and very clean.

Well first of all they allowed me to do an early check in which was wonderful. Hotel was nice, clean, and affordable. Pool was clean. Couldn't have asked for a better stay. Already booked another stay in December.

Everything was good except walls to thin could hear next room doors slamming other then that it’s was good

Great stay

Rooms

Nice and clean rooms

Amazing place!

Conveient fir a quick overnight stay. Property is tired. AC unit didnt work properly. Day shift staff not friendly.

Always stay at the Hampton when I come to Odessa, Tx. Staff always willing to provide us with bottom room!!

Great place to stay

Nice

My room and my employee’s room both smelled like smoke and did not cool off well.

Was able to check in early instead of at normal time so that was a plus! Also this was the first time I brought my dog and it was a great experience for him as well. Definitely recommend staying here if you have animals

Excelente!!

Decor needed work. It was a mix of too many different styles which made it feel less professional

My favorite hotel in Odessa! Breakfast is delicious and oatmeal was made perfect! I will be back in 2 weeks!

It was nice than most places i say. I will be back soon. Thank

Great place to stay right across from the UTPB Campus with plenty of nearby dining options and shopping.

Nice clean room great staff. Good breakfast. Comfy beds

The staff were very friendly and the rooms were really clean. Unfortunately, the pool was out of order. We were looking forward to using it with the Odessa heat.

Clean, comfortable room

No issues

I wish Hampton In would invest in decent bed pillows instead of the air filled bags that deflate as soon as you lay your head on one. You can’t double these things up enough to get comfortable!

Everything was great

Property was fine, clean

The stay was great. The beds were very comfortable and staff was friendly.

Breakfast was good.

Great night sleep after a pond drive through New Mexico

They didn’t have the room I booked so I was put in a handicap accessible room the beds are not very comfortable. The entire place needs a renovation. Their snack machines were broken, I’m more upset I wasn’t able to get the room I booked then the place needing a renovation tbh. The woman at the desk blamed Expedia for their issues. I will never stay there again.

It was clean. Everyone was friendly and helpful. Really good service!

The bed was AWEFUL. Probably the worst bed ever. The staff was amazing though

Very comfortable and clean. Close to everything.

10/10

Or enough towels. Pillows were flat.

The strong scent in the room made it hard to sleep

Hotel, staff, and breakfast were great. But my non-smoking room had the aroma of cigarette smoke.

Great location

clean

Nice and fast check in. Clean room. Good breakfast. Enjoyed my stay.

My non smoking room smelled like a cigarette. And the next morning so did my clothes and me

Reserve 1 bedroom w 2 queen beds got a room w 1bed and a couch instead.

I liked the service and the cordiality of the staff. Everything's was clean.

Clean and nice! Very comfortable

Rooms starting to look outdated and beds are horrible. Two small bugs found on top of bed and terrible service had to ask for clean towels twice. Stayed there twice in the last couple years but not coming back.

It was very nice and quiet.

Clean hotel nice rooms very comfortable Need to work on service Thanks

Clean, well maintained property close to restaurants and shopping. The only negative is that the beds were not nearly as comfortable as other Hampton Inn properties where we have stayed. Where did the pillow top mattress go?

It was all good. Wish I could have had waffles but with COVID I understand.

It was very easy to make our reservation through Expedia.com. We messaged the hotel to let them know that we would be arriving late, around 1:30 am. When we arrived that had us listed as “No show”. When we arrived at the room the Sticker showing that the room had been “sanitized” was not there. When we told the front desk she argued that the room had been cleaned. After looking at the room she moved us to another room. When we got the 2nd room, 2am by this time, the room had not been vacuumed (crumbs on the floor) nor had the bathroom been well cleaned (hairs in the sink, sink and tub faucets dirty) The next morning when we told the manager, he said that since we had booked through Expedia he couldn’t do anything for us.

Drapes in the room did not close and allowed floodlights on adjacent hotel to lightnup room all night.

Easy parking very friendly staff, rooms are clean beds are comfortable

Nice clean room!

The staff was phenomenal. Extremely friendly and helpful. Great breakfast and coffee. My only reservation was the mattress was as hard as a rock. Much needed upgrade there. My back still hurts.

Perfect location and staff services for my stay. I am recommend it

Nicest front desk worker ever! I had really good experience with this hotel. Thanks

Good adoption of COVID-19 precautions. Staff wore masks. Guest mask-wearing was a mixed bag, but there weren’t many people around. Room was clean. We felt that reasonable health precautions were being taken.

I loved how clean the building was inside. The staff was nice.

Front desk staff was very friendly and accommodating about extending stay.