Relais sul Mare
About Relais sul Mare
Located on the lively promenade of Naples, Relais sul Mare offers design rooms with attached bathroom overlooking the Gulf of Naples. Rooms at Relais sul Mare feature artisanal furniture, an LCD TV, a mini-bar, and an electric kettle with a selection of tea.The bathroom has a sensory shower, a hairdryer, and toiletries. Some rooms and suites boast a sea-view balcony and a seating area. A continental breakfast is served daily, which can also be enjoyed in the cimfort of your room. A bar is also available on site. Set in a historic building designed by the Italian architect Gino Coppedé, the hotel’s interior is contemporary, with a minimalist style. A breakfast hall is also available. The Castel Dell’Ovo castle is 1312 feet away, and of Del Plebiscito square, San Carlo Theater, and the Royal Palace of Naples are within 2953 feet. The property is 10 minutes' walk from the harbor where scheduled ferries to Capri, Ischia and Procida islands leave. The exclusive Via Toledo main street is 15 minutes away on foot. License Number(s): 15063049EXT2352
Amenities
- On-site parking
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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DO NOT BOOK THIS HOTEL! Terrible experience. Just two hours before check-in, I received a message stating that, due to “technical reasons,” the hotel could no longer accommodate us. They also claimed that they had already informed Booking.com and asked me to cancel the reservation myself “to facilitate the process.” Fortunately, I did not cancel. Had I done so, I might have lost my rights as a customer. Instead, I contacted Booking.com directly. They informed me that they had received no such notification from the hotel and advised me not to cancel the booking myself. I eventually received a full refund from Booking.com, but being informed only two hours before arrival that my reservation could not be honored caused significant inconvenience and unnecessary stress. Afterwards, I noticed several other online reviews describing similar experiences, which makes this situation even more concerning. I find this kind of behavior completely unprofessional and unacceptable. Based on my experience, I would strongly recommend avoiding this property.
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Bad
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Exceptional
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Every single thing is perfect
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Bad
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Bad
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The Hotel canceled my booking evening before my flight and i foreced to move 2 hotels
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The Hotel canceled my booking...
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The lady on reception just happened to be there, telling us that the hotel had been closed since the 6th April! We weren't able to stay there.. But she was very friendly and helpful. It wasn't open! Booking.com didn't email to let us know either!
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Superb
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We arrived from Capri at 10pm and nobody was at the reception. The entry door was closed and we could not accesa the hotel. We had to find a room somwhere in Napoli at 11pm. The property never replied us back to our complaint and we never get our money back from this situation.
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Very good
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Exceptional
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Location,modern, great breakfast,easily accessible to main sites View from bedroom window was not good as was back of other buildings and roofs ,I'd asked ahead for a good room for my partner as I was surprising him for his 49th birthday (we are from the UK)
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Exceptional
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The location is superb, right on the main esplanade. The seafront stretch is full of hotels, but this one offers great value compared to the larger ones down the road. Rooms are good, sizeable, with balconies from which I had a good view of Mt Vesuvio over the bay. I forgot a pair of glasses, but the staff was very helpful in sending them to me.
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Pleasant
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Francesca and Julia were most knowledgeable and helpful providing great suggestions for dining and sightseeing. Perfect bay location yet 15 minutes only to ferry and Spanish Quarter. Small issues: The Nespresso coffee machine in the room did not have coffee pods or milk. Also Italy is a country that produces amazing bread and yet the breakfast offering was pre sliced rather than crusty rolls to accompany the meats and cheeses.
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Very clean good location, nice staff Extremely Limited facilities, tiny lift, poor breakfast, not good access to rooms other than smallest lift we have ever seen
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Very helpful staff. Thanks Francesca
