Hilton Garden Inn Mobile West I-65/Airport Blvd

Great location, clean, friendly staff. Could use better pillows but still 5 stars

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The broken ice machine, then the breakfast was supposed to be free but was a price and pool open, then pool closed for maintenance, like which one is it. Bottle of water 3$ gtfoh…

For the price you pay for a room ,breakfast should be free.... we had to pay $7.99 and $12.99 for breakfast ... Just thought that was odd ... any other hotel you stay at breakfast is FREE..

The breakfast is not included in the stay. You have to pay for it and it’s not anything special.

The staff was professional.

Only issue was an odor in the room and the bathroom grout was black and not clean. Great staff, great location for my needs!

The outside common areas were unkept and sloppy, trash in the parking lot. The front desk staff were cordial and able to assist me. The lobby and hallways had no air conditioning and the front desk area had a plug in box fan on top of the back counter. 😳 I did not have time to try the complimentary breakfast, the pool was closed, and I did not need the laundry facility or business center. I don't feel it was a good value for the rate and added pet fee. I will more than likely not recommend the hotel nor would I stay there again.

Good value Breakfast was not included. Clean but old

Superb

Lobby was hot, front desk was not very informative , ice machine was broken on my floor, the fitted sheets didn’t fit the bed, no housekeeping during stay.

Hgfghkk

I enjoyed the room and the atmosphere

The staff was helpful, but on my last day I left some chips and nuts on the table and they were thrown out. Other than that, I was pleased with everything. It could have been an oversight on there part thinking it was trash.

Ice machines were out of service on 2 floors

I found everything wonderful. The beds were comfortable. The staff was there to help us, especially when we couldn’t fix the TV. She came immediately and fixed it so they were very helpful and we loved not having to go for breakfast. They have a nice breakfast there you can’t ask for anything more.

The staff moto here is that’s now my job. The staff Jessica, Rhonda were horrible. All I wanted was a receipt for my stay but was denied a receipt for my stay.

Definitely not Hilton expectations there were unruly guest and this just wasn't a joyful experience for me

Typical Hilton property. Clean and well managed. We had a problem with the sink draining when we got there. I called the front desk and it was repaired in 20 minutes.

Exceptional