SpringHill Suites by Marriott Cincinnati Mason

The breakfast was alright, cleaning services did not restock towels , empty our garbages nor replace toliet paper. They never even came to our room. When I called and asked for towels and toliet it was never delivered either. Would not stay here again. Front desk lady seemed lazy.

This hotel is in a fantastic location, only 5 minutes from King's Island. It seems to be brand new! It has an outdoor patio you can eat on - or even grill! The rooms are a nice size, the breakfast was more than enough, and the workers were helpful. The only complaint we had was that the mattresses were really uncomfortable. Maybe it was the bed frames?

I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.

The hotel and staff were both great. I would definitely stay there again.

Beautiful clean hotel in a nice safe area. Staff very friendly and helpful. Comfortable beds.

Good breakfast and air conditioning

Close to Kings Island

Everything was smooth and orderly. Well staffed. Will stay again.

The room was comfortably furnished. We had a King suite. So a king bed with a desk area with sliding glass that could kind of give some privacy or division from the sofa area. The sofa was comfortable & could become a sofa bed & even had a trundle if needed. It also had a microwave, fridge & in room coffee pot. Very comfortable. The breakfast was very good & much variety. Better than I anticipated. ❤️

The issues experienced in the room included outlets not working. We had 9 devices to charge after busy days and we struggled to have them fully charged for the next day. Also the temperature in the room was difficult to manage. The air blew constantly even when turning up the temperature. The fridge was minimally used but when we put stuff in, it would not make or keep it cold. The last thing that was a bit frustrating was the lack of staff at the front desk. There was one manager, Laurie I think, that was very present. When she was not there, we could not find anyone at the front desk. They would be in the back and not checking for any patrons for up to 10 minutes, maybe more if we were more patient. We had to yell in the back and when they appeared, they seemed annoyed that we called on them. There was no bell or any alarm that went off when entering. Overall, we would stay again but there could have been some easy fixes to make our stay more enjoyable.

I would stay here again. Breakfast was good, and our room was clean.

We enjoyed everything! The food was good and the pool was a little cold but the kids loved it! Room was very nice and spacious! Definitely coming back next year! Thank you so much for a wonderful time!

Very loud. A group of travel football players stayed there and they stomped and slammed doors all night long.

Clean rooms. Gym and breakfast area were clean and nice. Well kept hotel.

Nice hotel, clean, but man. The bed was horrible. Dents in the bed, and springs would pop whenever you moved. Otherwise, pleasant stay.

Clean room and pool area.

Breakfast was nice, people were nice too

Very clean, new, and quiet. Great stay with the family for our trip to Winterfest just down the road.

Plenty of parking - easy access to restaurants and attractions. Temporary connection to personal streaming apps on the room tvs is great. The doors to the rooms slam shut, so it gets loud when housekeeping starts. It's a little chaotic in the common areas.

Close to the park, great breakfast options and comfortable beds