Holiday Inn Express Hotel & Suites Louisville East by IHG

Enjoyed our stay. Convenient location to where i want to be.

The room was clean and the staff very responsive! The breakfast was more than adequate and the 24/7 coffee was good @

Everything was great

We had a very nice stay. Great price clean rooms and bathroom. Family friendly nice pool and Jacuzzi. VERY CLEAN! Good breakfast was a plus.

Rooms were very clean, and mattress was a medium comfort, so good for me! Pool/hot tub was only open until 10, so for a night owl like me, I was a little bummed I couldn’t be there for a bit longer. Overall, I would stay here again, it was a great experience!

Na

Unexpected circumstances happened during our three day stay. We were treated poorly by staff and manager. They were not helpful in anyway. Front desk staff was even rude. There are too many hotels nearby in this price range to stay at a hotel that is not flexible or kind when problems arise. Just choose another hotel.

Had an issue but it was handled by staff. I will never use Expedia again. There some issues internal administration

The location was right off the highway that I needed to take to Lexington. The daily breakfast options were outstanding and I picked up a good cup of coffee on the way out! Overall, it was a wonderful stay!

The only issue I have with Holiday Inn... open the pool at 8 or 9 am because check out is 11. There is no time to enjoy the pool or jacuzzi in the morning before check out. The rest of the stay was awesome. Great room, great bed, good breakfast. That's why we didn't book a Microtel and trust in the Holiday Inn brand.

There was so many people at the pool you couldn't enjoy yourself

Overall cleanliness of the room could have been better. Everything looks pretty good but once you are in it you can tell it needs attention. Mostly the bathroom I would say. Cracks and not great paint work.

good condition

Bed was comfortable. Staff was nice. Breakfast was good. Pool/hottub looked in good condition but didn’t use. Overall happy with our stay.

the location, cleanliness of room, So at 8:00am the lady working the breakfast shut down pancake machine- Breakfast was not over until 10am {So I had to go out and buy breakfast due to this. {The pancake machine was not tore up, she just refused to put a new bag of the pancake mix in machine.} The pool closed at 10 pm and our basketball team was looking forward to swimming.

The breakfast is really good and this was one of the cleanest hotels I’ve stayed in. Only piece of feedback would be that it would’ve been nice if they had an outdoor seating area but I understand space limitations. Overall, our stay was fantastic.

Breakfast was good, hot and fresh. Good selection, I enjoyed everything.

Pool was great with bathrooms right across the hallway. Breakfast had a good variety as well, sausage, biscuits & gravy, pancake machine, hash browns, scrambled eggs, cereal, yogurt, cinnamon rolls etc. Room was very comfortable & spacious - had 2 queen beds & a chaise style lounge with small table to eat or play games at. Bathroom had large countertop & good lighting around the mirror, only critique is the shower head having only 2 settings - flooding type stream that was over small area so didn’t cover much of body at a time or small intense streams over larger area of body but that was stingy feeling.

Location was great hotel was very clean The staff was very Pleasant. Everything was great.

Very nice staff and room was a good size for kids to have extra space.