Hilton Garden Inn Louisville Mall of St. Matthews
About Hilton Garden Inn Louisville Mall of St. Matthews
Located across from the Mall St. Matthews, this Louisville hotel is 15 minutes away from downtown Louisville and features an indoor heated pool, on-site restaurant and contemporary guest rooms with free WiFi. Every room at Hilton Garden Inn Louisville Mall of St. Matthews provides a 42-inch flat-screen HDTV with premium cable channels, a microwave and a small refrigerator. Select rooms also offer a separate living room area. The Garden Grille offers traditional American fare for breakfast and dinner, along with a full-service bar. Snacks, ready-to-cook meals and sundries are available 24-hours a day at the on-site market. In-room dining services are available for guest convenience. Guests can re-energize in the 24-hour fitness center or utilize the copy, fax and printer services at the 24-hour business center. The hotel also offers 2,000 square feet of flexible meeting and event space. Churchill Downs Racetrack, Kentucky Exposition Center and Louisville Slugger Museum are all a 13-minute drive away from the hotel. Louisville International Airport is 9 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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The pool was out of service and they charged me 56 dollars and I don’t know why I’ve called several times
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Good staff. Elevator was out entire stay.
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They need to fix the elevators. Employees have a letter in the elevator asking guests to contact owners bc they feel this should be done long time ago. One doesn’t work and the other one has some poorly functioning buttons. Employees were super helpful and nice. Pool is great. Close to massive mall and whole foods.
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In the evening it would have been nice to have a pot of regular or decaf coffee available or some tea The pool was locked and they had to call someone and ask if they could open it and there was only one regular and one smaller towel available.
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The property is very convenient to the greater Louisville area. The staff was great. However, the elevators do not work properly, and there are signs in the elevators stating such. The property management company has yet to address the issue per the hotel staff who are VERY frustrated with the elevators themselves. Please fix that!!!
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We loved the area and will be back but for the love of our backs I think we will stay elsewhere. Didn't eat the breakfast for $18 a person we ate out cheaper.
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Only one elevator working and only some of the floors/buttons worked in the working one. The hotel staff even posted a note to complain to the owners as they will not fix the problem.
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Very good
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1) AC in the room squeals a lot. Woke me up a few times. 2) Water faucet in the room was barely connected, wobbled around a lot. 3) The luggage carts are those god-awful tricycle style ones that are open on one side and barely hold any luggage at all. I had to make three separate trips to get everything up to my room. 4) Their breakfast situation was weird and not clearly explained. They have a fairly generic hot buffet style breakfast, which is free one day, but then $16 every other day. Not a big deal, but I was surprised. A little expensive considering there are great breakfast places nearby that have better food for a lower price so I usually left for breakfast. 5) Parking was not free, which is insane. It's not in a dense city with limited parking. It's literally surrounded by a desolate unused parking lot. Very cheap and petty cash grab. On principle, if I had known about this before, I wouldn't have stayed here, because most hotels in a suburban environment don't nickle and dime you like that. One the plus side, it has those complete blackout curtains with the contained edges that make the room completely dark, which helped me sleep a lot better. I don't know why every hotel doesn't have these.
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Exceptional
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Superb
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Great place with good gym and great location. Parking is safe and rooms are clean.
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Very clean, my room air unit was really loud. I called & front desk person came up, agreed, and put me in another room, no problems…
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Exceptional
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Clean room and staff was helpful
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Ok stay for a night, not much to do at the hotel but plenty to do in the area.
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They even charge for coffee in the lobby; nothing is free.
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Very nice and clean.
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we had a wonderful day. Great location!
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Good
Frequently asked questions about Hilton Garden Inn Louisville Mall of St. Matthews
Does Hilton Garden Inn Louisville Mall of St. Matthews have free Wi-Fi?
Does Hilton Garden Inn Louisville Mall of St. Matthews offer parking?
Does Hilton Garden Inn Louisville Mall of St. Matthews have meeting spaces, conference centers, or conference rooms?
Does Hilton Garden Inn Louisville Mall of St. Matthews have a fitness center?
Where is Hilton Garden Inn Louisville Mall of St. Matthews located, and how walkable is the area?
What's nearby
- Kentucky State Fair 7.0 mi
- Louisville Convention Center 7.0 mi
- Louisville Airport 7.7 mi
