Comfort Suites Louisville Airport

Good location for going to Kentucky Derby and other sight seeing.

Cons: Housekeeping staff are noisey and yelling down the hallways, and vacuuming outside the door... Don't expect to sleep in here. Hotel could use some updating. Couch in our room had several stains on it - needs a deep cleaning. Vent in bathroom was covered in an inch of dust.

Comfortable bed Non-applicable was happy with the property

Our first room had been smoked in. When I brought the odor to the attention of front desk attendant, she didn’t hesitate to move us to another room, which was great. The beds were very comfortable and everything was very clean and room was spacious. There were only a few cosmetic issues that need touch ups, such as paint and caulking. This hotel was in a great location that wasn’t overcrowded and felt very safe. We will stay here again.

This hotel was very clean, it smelled good when we entered the lobby and the receptionist that checked us in was fast and kind. We needed additional linen for the pull out couch and this was also provided promptly with no issues. The breakfast was also good and plentiful. They have hot and continental options. My daughter liked the eggs. That was a win for me. The only thing is the darn waffle maker. There’s only one and it takes a while to secure a spot to make one. Other than that, we had no issues with our weekend stay. We would certainly stay again, it was worth the money.

Very acceptable

Remote to t.v., and musty hallway smell. No coffee creamer but breakfast provided coffee. Some ppl loitering to smoke...

This was just a quick stop for us on a road trip but for the price we paid I was impressed with the cleanliness, comfort

Easy to find The staff somehow changed the name on my reservation and I had to talk to 8 different people to fix it. When we arrived, our room smelled like a deep fryer, the floor was sticky, there was food all over the floor, a cockroach ran across the floor, the pull out mattress had some sort of disgusting crumbs in it, and there was a red stain that looked like dried blood on the stool. They didn’t have any other rooms. We left immediately. I’ve been trying to get a refund or money back with no success either. I would never ever recommend this hotel again.

Breakfast wasn't 'great' but over all is was a great stay.

Nothing

Yes

My car was broken into in the parking lot. The passenger side front and back window were both destroyed. While I understand that it is not the hotels fault that it happened, I would never stay here again based on the neighbourhood. The staff was pleasant, but didn't offer any help as we scrambled to clean glass out of our vehicle to make it safe for our 4 kids travelling 9hrs back to Canada. Ours was 1 of 4 cars in that parking lot, but there were cars in the adjacent lot that were also hit. There was also no reimbursement offered by the hotel for our terrible experience. I would not stay here again

We stayed on a night that the hotel was completely booked out. Staff was great. There were cars broken into though. I would stay here again though.