Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG

2-star hotel Excellent 780 E Vista Ridge Mall Drive, Lewisville, TX, 75067
Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG

About Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG

Located in Lewisville and with Zero Gravity Amusement Park reachable within 10 miles, Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG provides a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 2-star hotel offers a 24-hour front desk and an ATM. Dallas World Trade Center is 18 miles from the hotel and American Airlines Center is 19 miles away. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms include a closet. Guests can use the business center or relax in the snack bar. Preston Center is 18 miles from Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG, while Historic Downtown Plano is 18 miles away. Dallas-Fort Worth International Airport is 10 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.6 / 5
Excellent 1013 reviews

The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the cleanliness of the rooms, the comfort of the beds, and the friendliness of the staff. However, there are recurring issues with the air conditioning, noise levels, and breakfast quality.

What guests liked
  • Clean rooms
  • Comfortable beds
What could be better
  • Air conditioning issues
  • Noise levels
  • Lloyd Jun 2026 · via expedia
    5/5

    The breakfast was really good and quick. We loved the fresh coffee grinder. The room was very spacious and had a fridge and coffee maker. However the lobby had afresh ground coffee make available 24/7 so we just went there. Parking was free and very close to our room. It was right next to a Costco, and tons of great restaurants. Overall it was a great facility.

  • Darwin Jun 2026 · via expedia
    5/5

    Cada vez que vuelvo a Dallas me hospedo ahí y siempre con la misma calidad en todo!!

  • Daniel Jun 2026 · via booking
    4/5

    Location Broken elevator

  • Susan Jun 2026 · via expedia
    3/5

    I liked the willingness of the staff. They were very helpful during our stay. The breakfast had a nice spread as well. What I did not like is when I checked into my room, it was extremely smelly housekeeping had to come up and spray air freshener. The room also did not get extremely cold so we were hot. We would’ve liked to use the pool, but it did rain during our stay again, the staff there was extremely nice and helpful. The gym equipment did not work.

  • Cathy Jun 2026 · via expedia
    5/5

    We stay in this hotel every time we go to visit our family!!! It is convenient and comfortable. Staff is very friendly and helpful

  • Bruce Jun 2026 · via expedia
    5/5

    Out of all the hotels I have stayed at from the colony all the way to Frisco, Holiday inns, LaQuinta and any other in the past 2 months, this hotel ranks #1, in all categories. The only thing that I dislike was the cleaning staff forgets to put coffee and cups in the room, but the rooms are cleaned, beds made and linen replaced every day. The lady at the desk in the evening has been very helpful.

  • Darlene Jun 2026 · via expedia
    5/5

    Friends to stay at this hotel

  • Rod May 2026 · via expedia
    5/5

    The desk clerk is super friendly and was great the first time we stayed and we got to see him again! He just made the stay so nice!

  • Viveca May 2026 · via hotels.com
    3/5

    Quiet area. Good surface parking.

  • Kristen May 2026 · via expedia
    5/5

    The breakfast bar was fine, although the pancake machine was broken which disappointed a family member. The treadmills in the fitness room did not seem to work. The room was comfortable and we slept well, which is the most important thing.

  • Cathy May 2026 · via expedia
    5/5

    We stay at this motel every time we visit our family in Coppell. Convenient and great service

  • Anonymous May 2026 · via priceline
    3/5

    The cleanliness of the room. There was stuff in the toilet seat and there was a nasty ring inside the toilet

  • Tony May 2026 · via expedia
    5/5

    Very clean and kind, loved the infused water. Thank you for everything

  • Takoyia May 2026 · via expedia
    5/5

    I always enjoy staying at Holiday Inn. The hotel is located near several dining and shopping areas. The staff is great!! We only stayed a night but the breakfast was good and they even had little grab-and-go bags available. They normally have a variety of breakfast options, including a pancake machine. The lobby also had infused water which we loved after driving in from a drier climate.

  • Camille May 2026 · via booking
    4.5/5

    Superb

  • Elizabeth May 2026 · via expedia
    2/5

    I was liking the hotel until Saturday morning. The maintenance mopped the elevator and did not put the sign. The sign there was permanently attached. it makes the floor super slippery. I went sliding and fell as soon as i entered the elevator. I busted my knee and hurt my hand. They are lucky i was not elderly and could have broken something . Thats a lawsuit

  • Abid May 2026 · via hotels.com
    5/5

    its always good fresh hot. Excellent

  • Marjori May 2026 · via expedia
    5/5

    Me encanta este hotel siempre vamos l mismo la chica de la cocina muy amable esta ves fuimos al de dallas por torneo de futbol muy amable la chica de la cicina

  • Samantha May 2026 · via hotels.com
    5/5

    Yes

  • Beatrice May 2026 · via booking
    1.5/5

    Poor

  • Barbara May 2026 · via hotels.com
    5/5

    Everyone was welcoming and located in a nice area with lots of great food places close by.

  • Tam Apr 2026 · via expedia
    5/5

    Breakfast is fresh with decent options and staff is quick to answer any question I have.

  • Teresa Apr 2026 · via expedia
    5/5

    Parking safe food good Kevin check in guy wonderful

  • heather Apr 2026 · via expedia
    5/5

    Perfect stay will def stay again! Pools too small for what it looks like on the pics and could use a bar outside or a server otherwise perfect hotel

  • Stephen Apr 2026 · via expedia
    3/5

    Clean room. Parking good. Breakfast was limited but good. Staff were courteous and friendly.

  • Brett Apr 2026 · via booking
    4.5/5

    Superb

  • Cathy Apr 2026 · via expedia
    5/5

    Room was clean and cool. Breakfast was good. The staff was very nice and friendly

  • ronald Apr 2026 · via hotels.com
    5/5

    Very convenient. Several restaurants near by. Breakfast was plentiful to choose from. Room was nice.

  • Romana Mar 2026 · via expedia
    4/5

    Good breakfast and kitchen staff extremely nice. Did find a house roach in my room. My bathtub was not draining so it was not very good.

  • maria Mar 2026 · via priceline
    4.5/5

    The toilets ran a little slow. The handle needs to be held down until the flush is complete

  • Maria Mar 2026 · via booking
    4.5/5

    This hotel sits in a very convenient location. Easy to get to, plenty of parking, its quiet and out of the way The toilets ran a little slow. The handle needs to be held down until the flush is complete

  • Dharshun Mar 2026 · via priceline
    5/5

    Hotel was clean and neat. Staff were very friendly. Property is well maintained and ample parking which is always nice. WiFi was down in the general area for more than a day - so this did affect my work as as result. Suggest they have backup (Starlink) which would have easily solved the issue.

  • Dharshun Mar 2026 · via booking
    5/5

    Hotel was clean and neat. Staff were very friendly. Property is well maintained and ample parking which is always nice. WiFi was down in the general area for more than a day - so this did affect my work as as result. Suggest they have backup (Starlink) which would have easily solved the issue.

  • Jumpei Mar 2026 · via booking
    5/5

    Exceptional

  • Menford Mar 2026 · via expedia
    4/5

    Yes the staff was excellent

  • Menford Mar 2026 · via expedia
    4/5

    Yes the staff was excellent

  • Chung Feb 2026 · via hotels.com
    1/5

    Actually bit me

  • Chung Feb 2026 · via hotels.com
    1/5

    Actually bit me

  • Marcus Feb 2026 · via booking
    5/5

    Exceptional

  • Marquez, Feb 2026 · via booking
    4/5

    Breakfast was delicious. The cook made sure there was enough food and replaced immediately as needed. She was also very thoughtful and kind. Thank you to her! My husband is a patient at tge Barrow Neurological Institute. Even though we got a lower price, the cost was high and a financial burden for us. Mattress was too soft.

  • O. Feb 2026 · via priceline
    4/5

    Breakfast was delicious. The cook made sure there was enough food and replaced immediately as needed. She was also very thoughtful and kind. Thank you to her! My husband is a patient at tge Barrow Neurological Institute. Even though we got a lower price, the cost was high and a financial burden for us. Mattress was too soft.

  • Sophia Feb 2026 · via expedia
    5/5

    Clean rooms,

  • Sophia Feb 2026 · via expedia
    5/5

    Clean rooms,

  • Frances Feb 2026 · via expedia
    5/5

    Nice clean rooms

  • Frances Feb 2026 · via expedia
    5/5

    Nice clean rooms

  • Daysy Feb 2026 · via expedia
    5/5

    Great service

  • Daysy Feb 2026 · via expedia
    5/5

    Great service

  • Natalie Feb 2026 · via expedia
    5/5

    The staff were super courteous and the room was very spacious and clean.

  • Natalie Feb 2026 · via expedia
    5/5

    The staff were super courteous and the room was very spacious and clean.

  • Virginia Jan 2026 · via expedia
    3/5

    The toilet was also the worst. On the positive side, the housekeeping was amazing and sweet. The place was quiet and had no loud noises, so we slept great.

  • Virginia Jan 2026 · via expedia
    3/5

    The toilet was also the worst. On the positive side, the housekeeping was amazing and sweet. The place was quiet and had no loud noises, so we slept great.

  • Dominique Jan 2026 · via booking
    3.5/5

    Good

  • Jessica Jan 2026 · via priceline
    4/5

    The elevator didn’t work and they didn’t offer to put me in a 1st floor room. Also, the carpets and floors need to be disinfected better. Smelled like stinky feet.

  • Michael Jan 2026 · via priceline
    5/5

    Hotel was clean, convenient and a great value

  • Larry Jan 2026 · via priceline
    5/5

    Breakfast was very good. Great coffee too! Bed was a little uncomfortable due to heavy people making indentations in the shape of the mattress.

  • Walter Jan 2026 · via priceline
    5/5

    The breakfast was good. There was plenty of food and a good variety. ?

  • Lakeitha Jan 2026 · via priceline
    3.5/5

    Most of the employees could not speak English

  • Basirat Jan 2026 · via priceline
    4/5

    To provide shuttle buses

  • tonya Jan 2026 · via expedia
    4/5

    The hot water was nearly warm. That is why I didn't give 5 stars

  • tonya Jan 2026 · via expedia
    4/5

    The hot water was nearly warm. That is why I didn't give 5 stars

  • Stacey Jan 2026 · via hotels.com
    5/5

    Great Service

  • Stacey Jan 2026 · via hotels.com
    5/5

    Great Service

  • Esmeralda Jan 2026 · via priceline
    5/5

    I liked that restaurants and shopping centers were super close. Breakfast was good and room was clean. It also has nice shampoo and conditioners

  • Rozbeh Jan 2026 · via expedia
    5/5

    Nice and clean a lots of space I did like it

  • Rozbeh Jan 2026 · via expedia
    5/5

    Nice and clean a lots of space I did like it

  • Stacy Jan 2026 · via booking
    5/5

    Exceptional

  • Jonghwa Jan 2026 · via booking
    5/5

    Exceptional

  • Deidre Jan 2026 · via expedia
    5/5

    Everything

  • Deidre Jan 2026 · via expedia
    5/5

    Everything

  • Diego Jan 2026 · via expedia
    4/5

  • Diego Jan 2026 · via expedia
    4/5

  • Yasuyuki Dec 2025 · via expedia
    4/5

    Ok to use for business

  • Yasuyuki Dec 2025 · via expedia
    4/5

    Ok to use for business

  • SELCUK Dec 2025 · via expedia
    5/5

    Good

  • SELCUK Dec 2025 · via expedia
    5/5

    Good

  • Jessica Dec 2025 · via expedia
    5/5

    After looking at countless hotels in the area, we finally decided this one looked worth trying. We are so thankful we did! Everything was very clean and well taken care of. Breakfast was good and the staff were friendly. We were thrilled with everything about our stay and will definitely stay here again.

  • Jessica Dec 2025 · via expedia
    5/5

    After looking at countless hotels in the area, we finally decided this one looked worth trying. We are so thankful we did! Everything was very clean and well taken care of. Breakfast was good and the staff were friendly. We were thrilled with everything about our stay and will definitely stay here again.

  • Daysy Dec 2025 · via expedia
    5/5

    Friendly & attentive staff! The room was spacious and clean. Breakfast was good!

  • Daysy Dec 2025 · via expedia
    5/5

    Friendly & attentive staff! The room was spacious and clean. Breakfast was good!

  • Savannah Dec 2025 · via expedia
    5/5

    Front Desk worker, Melissa, was an absolute delight after a long day! She welcomed me with the highest spirts and made me ready for my stay, also helped me sign up for the rewards program. I felt very safe as a solo woman here, and would stay here again with no concern or issue at all.

  • Savannah Dec 2025 · via expedia
    5/5

    Front Desk worker, Melissa, was an absolute delight after a long day! She welcomed me with the highest spirts and made me ready for my stay, also helped me sign up for the rewards program. I felt very safe as a solo woman here, and would stay here again with no concern or issue at all.

  • Jacqueline Dec 2025 · via expedia
    5/5

    clean and friendly

  • Jacqueline Dec 2025 · via expedia
    5/5

    clean and friendly

  • Amir Dec 2025 · via expedia
    4/5

  • Amir Dec 2025 · via expedia
    4/5

  • Sandy Dec 2025 · via expedia
    5/5

    Very clean and staff is very attentive will definitely stay here again

  • Sandy Dec 2025 · via expedia
    5/5

    Very clean and staff is very attentive will definitely stay here again

  • Anthony Dec 2025 · via expedia
    5/5

    Clean room and very

  • Anthony Dec 2025 · via expedia
    5/5

    Clean room and very

  • Craig Dec 2025 · via expedia
    5/5

    Front desk clerk was professional and knowledgeable! Check in was quick and easy!

  • Craig Dec 2025 · via expedia
    5/5

    Front desk clerk was professional and knowledgeable! Check in was quick and easy!

  • Leonel Dec 2025 · via priceline
    5/5

    The property was located near many restaurants and was very well kept. I had a pleasant stay and can honestly say there were no negatives.

  • Keith Dec 2025 · via hotels.com
    1/5

    Hotels.com is60% higher than making direct reservations. They are hard to change (we added a day). Noncancelable! Shower head fell off 3 times! Couldn’t find out what charges were! Don’t use Hotel.com!

  • Keith Dec 2025 · via hotels.com
    1/5

    Hotels.com is60% higher than making direct reservations. They are hard to change (we added a day). Noncancelable! Shower head fell off 3 times! Couldn’t find out what charges were! Don’t use Hotel.com!

  • Jon Dec 2025 · via expedia
    5/5

    Staff very nice. Room nice. Priced good

  • Jon Dec 2025 · via expedia
    5/5

    Staff very nice. Room nice. Priced good

  • Hollianna Nov 2025 · via hotels.com
    3/5

    Your website is very misleading, it appeared you had an indoor pool, only upon further clicking did I realize it was an outdoor pool. The ice machine on the third floor wasn't working. The breakfast was good. There were other loud guests. Quiet time was supposed to be between 10:00pm and 6:00am- there were loud people above us all night. there wasn't a smart TV- this is 2025 come on.

  • Hollianna Nov 2025 · via hotels.com
    3/5

    Your website is very misleading, it appeared you had an indoor pool, only upon further clicking did I realize it was an outdoor pool. The ice machine on the third floor wasn't working. The breakfast was good. There were other loud guests. Quiet time was supposed to be between 10:00pm and 6:00am- there were loud people above us all night. there wasn't a smart TV- this is 2025 come on.

  • Mark Nov 2025 · via expedia
    4/5

    Room was great

  • Mark Nov 2025 · via expedia
    4/5

    Room was great

  • Quintius Nov 2025 · via expedia
    2/5

    Breakfast was immaculate but room was shady.. Ice maker not working and toilet barely worked… Room could have been cleaned better

  • Quintius Nov 2025 · via expedia
    2/5

    Breakfast was immaculate but room was shady.. Ice maker not working and toilet barely worked… Room could have been cleaned better

  • Kenneth Nov 2025 · via hotels.com
    5/5

    the only complaint is arrived for breakfast between 9:25 and 9:30; staff had already shut it down.

  • Kenneth Nov 2025 · via hotels.com
    5/5

    the only complaint is arrived for breakfast between 9:25 and 9:30; staff had already shut it down.

  • Jack Nov 2025 · via hotels.com
    2/5

    I did not receive the room that I specifically booked due to my physical disabilities. I booked a room with a walk-in shower with a seat and paid a higher price for that room configuration. Instead, I was given a room that was wheelchair accessible, which had a bathtub with a bulky removable seat. I was not physically able to use that setup and therefore had to go without bathing for my entire stay. Absolutely unacceptable and I should get a refund for the extra cost I paid for a room setup that I didn't get.

  • Jack Nov 2025 · via hotels.com
    2/5

    I did not receive the room that I specifically booked due to my physical disabilities. I booked a room with a walk-in shower with a seat and paid a higher price for that room configuration. Instead, I was given a room that was wheelchair accessible, which had a bathtub with a bulky removable seat. I was not physically able to use that setup and therefore had to go without bathing for my entire stay. Absolutely unacceptable and I should get a refund for the extra cost I paid for a room setup that I didn't get.

  • Karen Nov 2025 · via expedia
    5/5

    Location worked for me, within 30 min to both downtown dallas & dfw airport, next to korean town. Close to hwy yet tucked away so convenient&quiet at same time.

  • Karen Nov 2025 · via expedia
    5/5

    Location worked for me, within 30 min to both downtown dallas & dfw airport, next to korean town. Close to hwy yet tucked away so convenient&quiet at same time.

  • Kurt Nov 2025 · via hotels.com
    4/5

    Friendly staff and great breakfast! Had some trouble checking in but the front desk was very helpful.

  • Kurt Nov 2025 · via hotels.com
    4/5

    Friendly staff and great breakfast! Had some trouble checking in but the front desk was very helpful.

  • María Nov 2025 · via expedia
    5/5

    All the hotel staff do an excellent job, especially those in charge of cleaning the rooms.

  • María Nov 2025 · via expedia
    5/5

    All the hotel staff do an excellent job, especially those in charge of cleaning the rooms.

  • Adrianne Nov 2025 · via expedia
    5/5

    Clean rooms, neat, good breakfast and good coffee

  • Adrianne Nov 2025 · via expedia
    5/5

    Clean rooms, neat, good breakfast and good coffee

  • Evangeline Nov 2025 · via expedia
    4/5

    Room was clean and customer service was excellent. The only problem was the AC/Heating unit was not working properly. We were offered a room change, but we chose a space heater; problem solved.

  • Evangeline Nov 2025 · via expedia
    4/5

    Room was clean and customer service was excellent. The only problem was the AC/Heating unit was not working properly. We were offered a room change, but we chose a space heater; problem solved.

  • Gilberto Nov 2025 · via expedia
    5/5

    Very comfortable beds and really healthy breakfast with very clean areas. Great value too !

  • Gilberto Nov 2025 · via expedia
    5/5

    Very comfortable beds and really healthy breakfast with very clean areas. Great value too !

  • Terri Nov 2025 · via priceline
    5/5

    Very clean and centrally located to our activities

  • ASAD Nov 2025 · via expedia
    5/5

    Excellent place to stay

  • ASAD Nov 2025 · via expedia
    5/5

    Excellent place to stay

  • Alexsus Nov 2025 · via expedia
    3/5

    Obnoxious, screaming loud toilet. Disruptive, and frustrating. Breakfast, average, hoped for waffle, rather pancakes. Poor coffee, nice toast and cinnamon rolls. Well maintained, side access doors left open frequently. Excellent maintenance staff, kept rooms tidy, and welcoming. An okay visit, but will never return on the sole basis, the toilet - SO LOUD. Even got video proof of it's 60+ seconds of screaming pipes.

  • Alexsus Nov 2025 · via expedia
    3/5

    Obnoxious, screaming loud toilet. Disruptive, and frustrating. Breakfast, average, hoped for waffle, rather pancakes. Poor coffee, nice toast and cinnamon rolls. Well maintained, side access doors left open frequently. Excellent maintenance staff, kept rooms tidy, and welcoming. An okay visit, but will never return on the sole basis, the toilet - SO LOUD. Even got video proof of it's 60+ seconds of screaming pipes.

  • Brenda Nov 2025 · via expedia
    5/5

    Without a doubt, this was the best hotel I’ve ever stayed at. The room was spotless and I appreciated the hand-held shower head and walk in stall. Very clean. Excellent breakfast too.

  • Brenda Nov 2025 · via expedia
    5/5

    Without a doubt, this was the best hotel I’ve ever stayed at. The room was spotless and I appreciated the hand-held shower head and walk in stall. Very clean. Excellent breakfast too.

  • Angel Nov 2025 · via hotels.com
    5/5

    Great customer service, Melissa and Jay was extremely helpful and nice

  • Angel Nov 2025 · via hotels.com
    5/5

    Great customer service, Melissa and Jay was extremely helpful and nice

  • Vickie Oct 2025 · via priceline
    5/5

    Everything was smooth and the staff did an amazing job making us feel welcome.

  • Cathy Oct 2025 · via expedia
    5/5

    The room was very nice and roomy!!! Excellent and comfy beds!!! Staff was very friendly and helpful. Will be staying here when we come thus way again!!!

  • Cathy Oct 2025 · via expedia
    5/5

    The room was very nice and roomy!!! Excellent and comfy beds!!! Staff was very friendly and helpful. Will be staying here when we come thus way again!!!

  • Roy Oct 2025 · via hotels.com
    5/5

    Great overall

  • Roy Oct 2025 · via hotels.com
    5/5

    Great overall

  • Vianey Oct 2025 · via expedia
    5/5

    Great breakfast

  • Vianey Oct 2025 · via expedia
    5/5

    Great breakfast

  • Judy Oct 2025 · via expedia
    5/5

    Veey nice hotel. Staff was very professional and friendly.

  • Judy Oct 2025 · via expedia
    5/5

    Veey nice hotel. Staff was very professional and friendly.

  • Freddy Oct 2025 · via expedia
    5/5

    Love it

  • Freddy Oct 2025 · via expedia
    5/5

    Love it

  • Triniti Oct 2025 · via expedia
    5/5

    Shoutout to Melissa!! She was such a big help on our check-in and membership sign up!! The toilets were a hassle but the stay was comfortable and nice!!

  • Triniti Oct 2025 · via expedia
    5/5

    Shoutout to Melissa!! She was such a big help on our check-in and membership sign up!! The toilets were a hassle but the stay was comfortable and nice!!

  • Melissa Oct 2025 · via hotels.com
    5/5

    Everything was extremely clean. Property was in a safe location in close proximity to shopping and food. Beds were comfortable. Breakfast. Options were great room was a nice size.

  • Melissa Oct 2025 · via hotels.com
    5/5

    Everything was extremely clean. Property was in a safe location in close proximity to shopping and food. Beds were comfortable. Breakfast. Options were great room was a nice size.

  • Alan Sep 2025 · via expedia
    4/5

    Staff was very friendly

  • Alan Sep 2025 · via expedia
    4/5

    Staff was very friendly

  • jade Sep 2025 · via expedia
    5/5

    Great visit

  • jade Sep 2025 · via expedia
    5/5

    Great visit

  • Vanessa Sep 2025 · via expedia
    5/5

    Easy check-in

  • Vanessa Sep 2025 · via expedia
    5/5

    Easy check-in

  • Don Sep 2025 · via expedia
    5/5

    Nice and clean property

  • Don Sep 2025 · via expedia
    5/5

    Nice and clean property

  • Charreka Sep 2025 · via expedia
    5/5

    I enjoyed my stay

  • Charreka Sep 2025 · via expedia
    5/5

    I enjoyed my stay

  • Lavada Sep 2025 · via priceline
    4.5/5

    Very clean Nothing comes to mind

  • Brianna Sep 2025 · via hotels.com
    2/5

    the hotel was conveniently located and affordable which made the choice an easy one. However, the room we were in was below mediocre and the finishes in the hotel made it feel like a motel 6. our room was a good size but had a weird bulge in the floor from one end of the room to the other like a speed bump. The couches and chair were stained and desperately needed cleaning. It had a moldy smell when the air conditioning kicked on. only positive was the king bed was comfortable.

  • Brianna Sep 2025 · via hotels.com
    2/5

    the hotel was conveniently located and affordable which made the choice an easy one. However, the room we were in was below mediocre and the finishes in the hotel made it feel like a motel 6. our room was a good size but had a weird bulge in the floor from one end of the room to the other like a speed bump. The couches and chair were stained and desperately needed cleaning. It had a moldy smell when the air conditioning kicked on. only positive was the king bed was comfortable.

  • Dong Aug 2025 · via expedia
    5/5

    The hotel is clean and spacious! Breakfast was free and delicious. The elderly lady at the front desk was so nice and friendly! I would definitely come back to this hotel again.

  • Dong Aug 2025 · via expedia
    5/5

    The hotel is clean and spacious! Breakfast was free and delicious. The elderly lady at the front desk was so nice and friendly! I would definitely come back to this hotel again.

  • cecilia Aug 2025 · via priceline
    1.5/5

    The services to check in. The food was not as others locations. Staff not friendly and the water to shower was super hot couldn't get a shower that water could get you a degrees of burns on skin.

  • Roger Aug 2025 · via expedia
    5/5

    Try to make the AC a little bit less noisy and it should have not stop in between but over all staying was great

  • Roger Aug 2025 · via expedia
    5/5

    Try to make the AC a little bit less noisy and it should have not stop in between but over all staying was great

  • Tracy Aug 2025 · via expedia
    1/5

    We never stayed there it was never confirmed!!!!! But you charged anyways!!!!!

  • Tracy Aug 2025 · via expedia
    1/5

    We never stayed there it was never confirmed!!!!! But you charged anyways!!!!!

  • Xavier Aug 2025 · via expedia
    5/5

    Great staff and spacious rooms! The hotel grounds were clean.

  • Xavier Aug 2025 · via expedia
    5/5

    Great staff and spacious rooms! The hotel grounds were clean.

  • Samantha Aug 2025 · via expedia
    5/5

    Spacious rooms, nice staff, good breakfast

  • Samantha Aug 2025 · via expedia
    5/5

    Spacious rooms, nice staff, good breakfast

  • Hali Aug 2025 · via expedia
    4/5

    Pretty good stay

  • Hali Aug 2025 · via expedia
    4/5

    Pretty good stay

  • Elizabeth Aug 2025 · via expedia
    5/5

    I love the bedding, how it is being laid, clean, neat, comfortable

  • Elizabeth Aug 2025 · via expedia
    5/5

    I love the bedding, how it is being laid, clean, neat, comfortable

  • Diju Aug 2025 · via expedia
    4/5

    Good

  • Diju Aug 2025 · via expedia
    4/5

    Good

  • Holly Aug 2025 · via expedia
    5/5

    Staff was incredibly helpful and friendly!

  • Holly Aug 2025 · via expedia
    5/5

    Staff was incredibly helpful and friendly!

  • danitza Aug 2025 · via expedia
    5/5

    Comfortable, very hood located, nice breakfast

  • danitza Aug 2025 · via expedia
    5/5

    Comfortable, very hood located, nice breakfast

  • Jair Aug 2025 · via expedia
    5/5

    Excellent

  • Jair Aug 2025 · via expedia
    5/5

    Excellent

  • Seth Aug 2025 · via expedia
    4/5

    Hotel was nice and quiet, plenty of dining options nearby, easy access to other parts of DFW area. Hotel staff were great, breakfast was decent, the only negative was the smell in the room. It smelled like a high school locker room. Definitely bring some air freshener and a fan, if possible.

  • Seth Aug 2025 · via expedia
    4/5

    Hotel was nice and quiet, plenty of dining options nearby, easy access to other parts of DFW area. Hotel staff were great, breakfast was decent, the only negative was the smell in the room. It smelled like a high school locker room. Definitely bring some air freshener and a fan, if possible.

  • DeLesha Jul 2025 · via hotels.com
    5/5

    Escape from another hotel to this one and soooo glad I did!

  • DeLesha Jul 2025 · via hotels.com
    5/5

    Escape from another hotel to this one and soooo glad I did!

  • DIANE Jul 2025 · via expedia
    5/5

    Hotel is conveniently located near restaurants and supermarkets, all within walking distance.

  • DIANE Jul 2025 · via expedia
    5/5

    Hotel is conveniently located near restaurants and supermarkets, all within walking distance.

  • Brian Jul 2025 · via expedia
    5/5

    Great and kind staff. Clean rooms, clean pool and wonderful service.

  • Brian Jul 2025 · via expedia
    5/5

    Great and kind staff. Clean rooms, clean pool and wonderful service.

  • Tamra Jul 2025 · via hotels.com
    5/5

    One employee particularly, Melissa, at the front desk who was extremely helpful to us on check in while also managing a credit card problem on another room and multiple other guests waiting to check in. She never lost her composure or showed any frustration in the situation. On Saturday we had a second reservation requiring us to need to check out and check back in. When we arrived downstairs early that morning she had already completed the transaction and had our new keys ready for us!!! She is an outstanding employee. The hotel is clean with big rooms and comfortable beds.

  • Tamra Jul 2025 · via hotels.com
    5/5

    One employee particularly, Melissa, at the front desk who was extremely helpful to us on check in while also managing a credit card problem on another room and multiple other guests waiting to check in. She never lost her composure or showed any frustration in the situation. On Saturday we had a second reservation requiring us to need to check out and check back in. When we arrived downstairs early that morning she had already completed the transaction and had our new keys ready for us!!! She is an outstanding employee. The hotel is clean with big rooms and comfortable beds.

  • Andrew Jul 2025 · via expedia
    3/5

    The couple days we were there the elevators were out of service!

  • Andrew Jul 2025 · via expedia
    3/5

    The couple days we were there the elevators were out of service!

  • Patrick Jul 2025 · via expedia
    4/5

    But overall cost effective. Manager was super sweet and resolved the room issue we had (was first given a double bed when we booked a king)

  • Patrick Jul 2025 · via expedia
    4/5

    But overall cost effective. Manager was super sweet and resolved the room issue we had (was first given a double bed when we booked a king)

  • TashD1005 Jul 2025 · via priceline
    5/5

    This Holiday Inn was perfect for our trip! The lady who checked us in was an absolute doll! The sweetest lady! Bed was comfy, and breakfast was great each morning. We always enjoy trips to Texas and will keep this hotel in mind next time we visit. N/A Everything was great!

  • Freud Jul 2025 · via priceline
    4.5/5

    N/A

  • Demetress Jul 2025 · via expedia
    5/5

    Thanks, Mr Wright

  • Demetress Jul 2025 · via expedia
    5/5

    Thanks, Mr Wright

  • Jennifer Jul 2025 · via expedia
    5/5

    Great staff and room

  • Jennifer Jul 2025 · via expedia
    5/5

    Great staff and room

  • Sharon Jul 2025 · via expedia
    5/5

    Well maintained property. Friendly staff.

  • Sharon Jul 2025 · via expedia
    5/5

    Well maintained property. Friendly staff.

  • Carla Jul 2025 · via expedia
    5/5

    Very friendly staff, clean rooms, comfortable beds. The only trouble we had was the bathroom sink was a little stopped up. It drained, but very slowly.

  • Carla Jul 2025 · via expedia
    5/5

    Very friendly staff, clean rooms, comfortable beds. The only trouble we had was the bathroom sink was a little stopped up. It drained, but very slowly.

  • Pamela Jul 2025 · via hotels.com
    5/5

    Staff was very friendly and checkin was a breeze. Room was clean, and area around hotel was good.

  • Pamela Jul 2025 · via hotels.com
    5/5

    Staff was very friendly and checkin was a breeze. Room was clean, and area around hotel was good.

  • Terry Jul 2025 · via priceline
    5/5

    Ample parking in a very well lite, safe area. And, next door to COSCO! The pool doesn't open until 10AM.

  • ShaTanda Jul 2025 · via expedia
    1/5

    The tub was filthy. The shower would not drain properly and water was up to my shin. They moved my room and the issue was there also. When I asked the night shift they told me the manager/maintenance would be in to address it. The next morning when I inquired about service they said because of the holiday no one could assist me. I checked out and am currently still waiting on a refund for the unused nights.

  • ShaTanda Jul 2025 · via expedia
    1/5

    The tub was filthy. The shower would not drain properly and water was up to my shin. They moved my room and the issue was there also. When I asked the night shift they told me the manager/maintenance would be in to address it. The next morning when I inquired about service they said because of the holiday no one could assist me. I checked out and am currently still waiting on a refund for the unused nights.

  • Anna Jul 2025 · via hotels.com
    4/5

    It was a great experience and staff was very helpful. The elevator was down the entire time but they had someone there to help carry luggage. And he was great. No issues or anything. A good, safe place to stay near Dallas.

  • Anna Jul 2025 · via hotels.com
    4/5

    It was a great experience and staff was very helpful. The elevator was down the entire time but they had someone there to help carry luggage. And he was great. No issues or anything. A good, safe place to stay near Dallas.

  • Emily Jun 2025 · via hotels.com
    5/5

    The hotel stay was excellent! Clean, and the staff was super friendly! Tina Marie who served the breakfast was amazing! She always welcomed my family and 3 small kids with warm hello's, talked to them, gave them crayons and pictures to color, and each day she had a small toy for them! She was the best! The pool was super clean and fun, the front desk was outstanding, and on another occasion, one of the front desk staff brought my kids pop-its. Such a one-off excellent, experience! They had warm cookies every day, and a abundance of breakfast, including unlimited amounts of bacon, which my kids loved. We'll definitely be back!

  • Emily Jun 2025 · via hotels.com
    5/5

    The hotel stay was excellent! Clean, and the staff was super friendly! Tina Marie who served the breakfast was amazing! She always welcomed my family and 3 small kids with warm hello's, talked to them, gave them crayons and pictures to color, and each day she had a small toy for them! She was the best! The pool was super clean and fun, the front desk was outstanding, and on another occasion, one of the front desk staff brought my kids pop-its. Such a one-off excellent, experience! They had warm cookies every day, and a abundance of breakfast, including unlimited amounts of bacon, which my kids loved. We'll definitely be back!

  • Marc Jun 2025 · via expedia
    4/5

    Elevator broken.

  • Marc Jun 2025 · via expedia
    4/5

    Elevator broken.

  • Marc Jun 2025 · via expedia
    5/5

    Great stay.

  • Marc Jun 2025 · via expedia
    5/5

    Great stay.

  • Jessica Jun 2025 · via priceline
    4/5

    Very clean, great professional staff, best hotel in the area. Elevator wasn't working and I was on the 4th floor

  • Deanira Jun 2025 · via expedia
    5/5

    Excellent service and extremely clean and pool is awesome!!!

  • Deanira Jun 2025 · via expedia
    5/5

    Excellent service and extremely clean and pool is awesome!!!

  • Janeth Jun 2025 · via expedia
    5/5

    The staff was amazing and the hotel was clean. There are a lot of good restaurants near by.

  • Janeth Jun 2025 · via expedia
    5/5

    The staff was amazing and the hotel was clean. There are a lot of good restaurants near by.

  • Olivia Jun 2025 · via priceline
    5/5

    Customer service was great and so clean! Great stay! Nothing bad to say, everyone was great!

  • Justin Jun 2025 · via expedia
    5/5

    Great! Around plenty of stuff

  • Justin Jun 2025 · via expedia
    5/5

    Great! Around plenty of stuff

  • Traci Jun 2025 · via expedia
    5/5

    Great location, quiet, clean. The staff was amazing. Special shout out to Renee in the breakfast area. The sweetest soul! Very helpful, anticipated my every need; definitely a ray of sunshine! You won’t regret choosing this facility!

  • Traci Jun 2025 · via expedia
    5/5

    Great location, quiet, clean. The staff was amazing. Special shout out to Renee in the breakfast area. The sweetest soul! Very helpful, anticipated my every need; definitely a ray of sunshine! You won’t regret choosing this facility!

  • gabriel Jun 2025 · via hotels.com
    5/5

    Great stay prior to trip

  • gabriel Jun 2025 · via hotels.com
    5/5

    Great stay prior to trip

  • Kay May 2025 · via expedia
    5/5

    Nice place to stay

  • Kay May 2025 · via expedia
    5/5

    Nice place to stay

  • Jorge May 2025 · via expedia
    5/5

    Property Manager let me checked in a 10AM; very good person who understand the importance of a Guest. Thanks

  • Jorge May 2025 · via expedia
    5/5

    Property Manager let me checked in a 10AM; very good person who understand the importance of a Guest. Thanks

  • Katherine May 2025 · via expedia
    5/5

    Hotel clerk was very friendly and helpful. The hotel was very nice and clean. convenient to highway and shopping. Breakfast was great. we only stayed 1 night but a very nice place. I would highly recommend

  • Verified May 2025 · via hotels.com
    5/5

    Great customer service, clean room, comfy bed. I enjoyed my short stay and will return when in the area.

  • Donna May 2025 · via expedia
    5/5

    Enjoyed our stay!

  • Tammy May 2025 · via hotels.com
    4/5

    The room smelled very stale. We think it might have been a room for pets.

  • Frank May 2025 · via expedia
    5/5

    Okay

  • Asif May 2025 · via hotels.com
    5/5

    Great

  • Mary May 2025 · via expedia
    5/5

    Very clean, staff were engaged and interested, hot breakfast was good and plenty of options. Large rooms, crisp linens, and spotless.

  • Rene Apr 2025 · via expedia
    5/5

    Clean, spacious, quiet, decent breakfast, workers keep it clean, close to freeways, quick parking, affordable, zero issues.

  • Philip Apr 2025 · via expedia
    5/5

    I received a warm welcome and checked in with no problems. The room is clean as is the rest of the property.

  • Brandi Mar 2025 · via expedia
    5/5

    This is a good hotel to stay at. The bedding is comfortable, the property is clean, and the staff is kind.

  • Stephanie Mar 2025 · via hotels.com
    5/5

    Sharon at the front desk was so helpful and accommodating. I called the hotel prior to checking in to request an earlier check-in. She didn't hesitate to assist me with my request as I explained to her we had no power at home due to the recent storm in our area. When I arrived, she quickly got us checked in so that we could enjoy our room and I could finally get some work done.

  • Sarah Feb 2025 · via expedia
    5/5

    awesome

  • Shmeshia Feb 2025 · via expedia
    5/5

    Everything was nice

  • Evan Jan 2025 · via expedia
    5/5

    Staff were very friendly and accommodating

  • Vashti Jan 2025 · via expedia
    5/5

    Property was very clean and close to various dining options. Also easy highway access! Definitely will be staying here again.

  • Shane Jan 2025 · via expedia
    1/5

    The Expidea Photos are nothing like what is actual. Hotel is very dated and parking lot only has half the lights working. Elevator equipment room door propped open with chair, as I guess there is an issue with overheating or something with the equipment. The note on elevator states quite time is at 10pm, but apparently the person or persons occupying the room above us did not see that notice as they have be running or pacing loudly from about 10:00 pm until 1 am, which we could hear the ever step they make. ATM is out of order and snack area has no snacks, but photos on Expedia shows plentiful of snacks and drinks. No sheets on pull out bed as well. For the same price we could have stayed at a more not so dated hotel down the street with better amenities.

  • Robert Dec 2024 · via expedia
    5/5

    Excellent!

  • Sung Dec 2024 · via expedia
    5/5

    Good

  • Ryan Dec 2024 · via expedia
    5/5

    Clean and convenient. Friendly staff

  • Anthony Dec 2024 · via expedia
    5/5

    Excellent and helpful and friendly staff.

  • Charles Dec 2024 · via hotels.com
    5/5

    The shower was amazing. Very comfortable bed. Front desk staff was very good. Parking was great.

  • Katrina Dec 2024 · via expedia
    5/5

  • Robert Dec 2024 · via expedia
    5/5

    Convenient location

  • marietta Nov 2024 · via expedia
    5/5

    VERY CLEAN AND SPACIOUS ROOM. BREAKFAST HAS SEVERAL SELECTIONS.

  • Ricardo Nov 2024 · via expedia
    4/5

    The elevator needs an upgrade. It looks worn out and that is one of the main areas that gets used daily.

  • ROBERT Nov 2024 · via hotels.com
    5/5

    good clean and quiet stay.

  • Carlos Nov 2024 · via expedia
    4/5

    Good service

  • Verified Oct 2024 · via hotels.com
    4/5

    The room was huge and the beds were comfortable. The shower was very nice and the toiletries were a bonus. Staff was very friendly. The area around the hotel had a ton of dining and shopping options.

  • Lisa Oct 2024 · via expedia
    5/5

    Great hotel! Nice staff. Convenient to stores and restaurants.

  • Yaqoob Sep 2024 · via expedia
    5/5

    Excellent facility

  • Christopher Sep 2024 · via expedia
    5/5

    Great

  • Robert Sep 2024 · via hotels.com
    5/5

    Quiet, easy, with good service at a good price

  • Jeff Jul 2024 · via hotels.com
    1/5

    I would not stay there again. It reminded me of an extended stay

  • robert Jul 2024 · via hotels.com
    4/5

  • Denise Jul 2024 · via expedia
    5/5

    Very clean , room was nice and cold, Very friendly staff

  • Carmen Jul 2024 · via expedia
    5/5

    Very friendly desk clerk. Alex greeted us and was very informative of the amenities that were offered and also was kind enough to provide extra towels. Also the evening Manager I think his name was Greg was very friendly and helpful. I did have. Run in with a small spider in our room. I won that fight. But all in all we like staying here. This was out 2nd time.

  • Katy Jul 2024 · via expedia
    4/5

    We keep choosing this one because of the location...its easy to get to and get out of. There are quite a few eating options so close by and the staff is always so friendly!

  • Angela Jul 2024 · via expedia
    4/5

    My husband had Achilles surgery June 4th and the elevator not working properly was a huge inconvenience….

  • Verified Jul 2024 · via hotels.com
    5/5

    Excellent location - close to major highways but quiet. Very nice hotel - will stay here again.

  • Mickie Jun 2024 · via hotels.com
    4/5

    The room had a very strong perfume type smell. Was very strong and made my Athma flare up.

  • John Jun 2024 · via expedia
    4/5

    -

  • Verified Jun 2024 · via hotels.com
    2/5

    There were crumbs or sandy particles in the bed sheets, and we had to shake the sheets to clean whatever it was off. It was way too late at night to complain, so we dealt with it. There was a roach in the room. The room was noisy above us. The breakfast foods were horrid and tasted old. The price was $200 per night after taxes and fees. Check in at 3:00. Not worth it all. We won’t be back.

  • Jose Jun 2024 · via expedia
    3/5

    Room was not ready. We were advised there would be a 10 minute wait. Meanwhile another couple showed up and was accommodated so as not to wait. No explanation given as to why they got priority.

  • Sindhuja Jun 2024 · via expedia
    5/5

    Good place to stay

  • Shari Jun 2024 · via expedia
    5/5

    Good location, quiet and friendly staff

  • Michael Jun 2024 · via expedia
    5/5

    The staff were friendly, helpful, and accommodating.

  • Joel Jun 2024 · via hotels.com
    4/5

    A one night stay after a late arriving international flight. Friendly staff, good breakfast, convenient to DFW. Recommended

  • Rodney Jun 2024 · via expedia
    3/5

    Bugs on floor

  • Bryan May 2024 · via hotels.com
    5/5

    Everything was good.

  • Barbara May 2024 · via hotels.com
    4/5

    Just stayed one night with my sister to take care of our mother

  • Bridget May 2024 · via hotels.com
    3/5

    I personally didn't feel super safe, and I was traveling by myself. It worked for the time I was there.

  • Verified May 2024 · via hotels.com
    4/5

    It was ok for the price.

  • Sandra May 2024 · via hotels.com
    5/5

    Friendly staff, comfortable clean room

  • Ricardo Apr 2024 · via expedia
    5/5

    Quiet area.

  • Rhonda Apr 2024 · via expedia
    5/5

    Enjoyed our stay, nice clean environment, staff was engaging, will be staying here our next basketball tournament

  • LIZ Apr 2024 · via expedia
    4/5

    I can always count on Holiday Inn to be clean

  • Richanjit Mar 2024 · via expedia
    5/5

    Good

  • Sujin Mar 2024 · via expedia
    5/5

    Very clean, breakfast was great, friendly staffs.

Frequently asked questions about Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG

Does Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG have free Wi-Fi?
Yes, Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG offers free Wi-Fi for all guests.
Does Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG offer parking?
Yes, Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG offers free parking on-site.
Does Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG offers meeting spaces for business and group use.
Does Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG have a fitness center?
Yes, Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG located, and how walkable is the area?
Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG is located at 780 E Vista Ridge Mall Drive, Lewisville, TX 75067. With a Walk Score of 36, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available