Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG
About Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG
Located in Lewisville and with Zero Gravity Amusement Park reachable within 10 miles, Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG provides a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 2-star hotel offers a 24-hour front desk and an ATM. Dallas World Trade Center is 18 miles from the hotel and American Airlines Center is 19 miles away. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms include a closet. Guests can use the business center or relax in the snack bar. Preston Center is 18 miles from Holiday Inn Express Hotel & Suites Dallas Lewisville by IHG, while Historic Downtown Plano is 18 miles away. Dallas-Fort Worth International Airport is 10 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the cleanliness of the rooms, the comfort of the beds, and the friendliness of the staff. However, there are recurring issues with the air conditioning, noise levels, and breakfast quality.
- Clean rooms
- Comfortable beds
- Air conditioning issues
- Noise levels
- 5/5
The breakfast was really good and quick. We loved the fresh coffee grinder. The room was very spacious and had a fridge and coffee maker. However the lobby had afresh ground coffee make available 24/7 so we just went there. Parking was free and very close to our room. It was right next to a Costco, and tons of great restaurants. Overall it was a great facility.
- 5/5
Cada vez que vuelvo a Dallas me hospedo ahí y siempre con la misma calidad en todo!!
- 4/5
Location Broken elevator
- 3/5
I liked the willingness of the staff. They were very helpful during our stay. The breakfast had a nice spread as well. What I did not like is when I checked into my room, it was extremely smelly housekeeping had to come up and spray air freshener. The room also did not get extremely cold so we were hot. We would’ve liked to use the pool, but it did rain during our stay again, the staff there was extremely nice and helpful. The gym equipment did not work.
- 5/5
We stay in this hotel every time we go to visit our family!!! It is convenient and comfortable. Staff is very friendly and helpful
- 5/5
Out of all the hotels I have stayed at from the colony all the way to Frisco, Holiday inns, LaQuinta and any other in the past 2 months, this hotel ranks #1, in all categories. The only thing that I dislike was the cleaning staff forgets to put coffee and cups in the room, but the rooms are cleaned, beds made and linen replaced every day. The lady at the desk in the evening has been very helpful.
- 5/5
Friends to stay at this hotel
- 5/5
The desk clerk is super friendly and was great the first time we stayed and we got to see him again! He just made the stay so nice!
- 3/5
Quiet area. Good surface parking.
- 5/5
The breakfast bar was fine, although the pancake machine was broken which disappointed a family member. The treadmills in the fitness room did not seem to work. The room was comfortable and we slept well, which is the most important thing.
- 5/5
We stay at this motel every time we visit our family in Coppell. Convenient and great service
- 3/5
The cleanliness of the room. There was stuff in the toilet seat and there was a nasty ring inside the toilet
- 5/5
Very clean and kind, loved the infused water. Thank you for everything
- 5/5
I always enjoy staying at Holiday Inn. The hotel is located near several dining and shopping areas. The staff is great!! We only stayed a night but the breakfast was good and they even had little grab-and-go bags available. They normally have a variety of breakfast options, including a pancake machine. The lobby also had infused water which we loved after driving in from a drier climate.
- 4.5/5
Superb
- 2/5
I was liking the hotel until Saturday morning. The maintenance mopped the elevator and did not put the sign. The sign there was permanently attached. it makes the floor super slippery. I went sliding and fell as soon as i entered the elevator. I busted my knee and hurt my hand. They are lucky i was not elderly and could have broken something . Thats a lawsuit
- 5/5
its always good fresh hot. Excellent
- 5/5
Me encanta este hotel siempre vamos l mismo la chica de la cocina muy amable esta ves fuimos al de dallas por torneo de futbol muy amable la chica de la cicina
- 5/5
Yes
- 1.5/5
Poor
- 5/5
Everyone was welcoming and located in a nice area with lots of great food places close by.
- 5/5
Breakfast is fresh with decent options and staff is quick to answer any question I have.
- 5/5
Parking safe food good Kevin check in guy wonderful
- 5/5
Perfect stay will def stay again! Pools too small for what it looks like on the pics and could use a bar outside or a server otherwise perfect hotel
- 3/5
Clean room. Parking good. Breakfast was limited but good. Staff were courteous and friendly.
- 4.5/5
Superb
- 5/5
Room was clean and cool. Breakfast was good. The staff was very nice and friendly
- 5/5
Very convenient. Several restaurants near by. Breakfast was plentiful to choose from. Room was nice.
- 4/5
Good breakfast and kitchen staff extremely nice. Did find a house roach in my room. My bathtub was not draining so it was not very good.
- 4.5/5
The toilets ran a little slow. The handle needs to be held down until the flush is complete
- 4.5/5
This hotel sits in a very convenient location. Easy to get to, plenty of parking, its quiet and out of the way The toilets ran a little slow. The handle needs to be held down until the flush is complete
- 5/5
Hotel was clean and neat. Staff were very friendly. Property is well maintained and ample parking which is always nice. WiFi was down in the general area for more than a day - so this did affect my work as as result. Suggest they have backup (Starlink) which would have easily solved the issue.
- 5/5
Hotel was clean and neat. Staff were very friendly. Property is well maintained and ample parking which is always nice. WiFi was down in the general area for more than a day - so this did affect my work as as result. Suggest they have backup (Starlink) which would have easily solved the issue.
- 5/5
Exceptional
- 4/5
Yes the staff was excellent
- 4/5
Yes the staff was excellent
- 1/5
Actually bit me
- 1/5
Actually bit me
- 5/5
Exceptional
- 4/5
Breakfast was delicious. The cook made sure there was enough food and replaced immediately as needed. She was also very thoughtful and kind. Thank you to her! My husband is a patient at tge Barrow Neurological Institute. Even though we got a lower price, the cost was high and a financial burden for us. Mattress was too soft.
- 4/5
Breakfast was delicious. The cook made sure there was enough food and replaced immediately as needed. She was also very thoughtful and kind. Thank you to her! My husband is a patient at tge Barrow Neurological Institute. Even though we got a lower price, the cost was high and a financial burden for us. Mattress was too soft.
- 5/5
Clean rooms,
- 5/5
Clean rooms,
- 5/5
Nice clean rooms
- 5/5
Nice clean rooms
- 5/5
Great service
- 5/5
Great service
- 5/5
The staff were super courteous and the room was very spacious and clean.
- 5/5
The staff were super courteous and the room was very spacious and clean.
- 3/5
The toilet was also the worst. On the positive side, the housekeeping was amazing and sweet. The place was quiet and had no loud noises, so we slept great.
- 3/5
The toilet was also the worst. On the positive side, the housekeeping was amazing and sweet. The place was quiet and had no loud noises, so we slept great.
- 3.5/5
Good
- 4/5
The elevator didn’t work and they didn’t offer to put me in a 1st floor room. Also, the carpets and floors need to be disinfected better. Smelled like stinky feet.
- 5/5
Hotel was clean, convenient and a great value
- 5/5
Breakfast was very good. Great coffee too! Bed was a little uncomfortable due to heavy people making indentations in the shape of the mattress.
- 5/5
The breakfast was good. There was plenty of food and a good variety. ?
- 3.5/5
Most of the employees could not speak English
- 4/5
To provide shuttle buses
- 4/5
The hot water was nearly warm. That is why I didn't give 5 stars
- 4/5
The hot water was nearly warm. That is why I didn't give 5 stars
- 5/5
Great Service
- 5/5
Great Service
- 5/5
I liked that restaurants and shopping centers were super close. Breakfast was good and room was clean. It also has nice shampoo and conditioners
- 5/5
Nice and clean a lots of space I did like it
- 5/5
Nice and clean a lots of space I did like it
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Everything
- 5/5
Everything
- 4/5
- 4/5
- 4/5
Ok to use for business
- 4/5
Ok to use for business
- 5/5
Good
- 5/5
Good
- 5/5
After looking at countless hotels in the area, we finally decided this one looked worth trying. We are so thankful we did! Everything was very clean and well taken care of. Breakfast was good and the staff were friendly. We were thrilled with everything about our stay and will definitely stay here again.
- 5/5
After looking at countless hotels in the area, we finally decided this one looked worth trying. We are so thankful we did! Everything was very clean and well taken care of. Breakfast was good and the staff were friendly. We were thrilled with everything about our stay and will definitely stay here again.
- 5/5
Friendly & attentive staff! The room was spacious and clean. Breakfast was good!
- 5/5
Friendly & attentive staff! The room was spacious and clean. Breakfast was good!
- 5/5
Front Desk worker, Melissa, was an absolute delight after a long day! She welcomed me with the highest spirts and made me ready for my stay, also helped me sign up for the rewards program. I felt very safe as a solo woman here, and would stay here again with no concern or issue at all.
- 5/5
Front Desk worker, Melissa, was an absolute delight after a long day! She welcomed me with the highest spirts and made me ready for my stay, also helped me sign up for the rewards program. I felt very safe as a solo woman here, and would stay here again with no concern or issue at all.
- 5/5
clean and friendly
- 5/5
clean and friendly
- 4/5
- 4/5
- 5/5
Very clean and staff is very attentive will definitely stay here again
- 5/5
Very clean and staff is very attentive will definitely stay here again
- 5/5
Clean room and very
- 5/5
Clean room and very
- 5/5
Front desk clerk was professional and knowledgeable! Check in was quick and easy!
- 5/5
Front desk clerk was professional and knowledgeable! Check in was quick and easy!
- 5/5
The property was located near many restaurants and was very well kept. I had a pleasant stay and can honestly say there were no negatives.
- 1/5
Hotels.com is60% higher than making direct reservations. They are hard to change (we added a day). Noncancelable! Shower head fell off 3 times! Couldn’t find out what charges were! Don’t use Hotel.com!
- 1/5
Hotels.com is60% higher than making direct reservations. They are hard to change (we added a day). Noncancelable! Shower head fell off 3 times! Couldn’t find out what charges were! Don’t use Hotel.com!
- 5/5
Staff very nice. Room nice. Priced good
- 5/5
Staff very nice. Room nice. Priced good
- 3/5
Your website is very misleading, it appeared you had an indoor pool, only upon further clicking did I realize it was an outdoor pool. The ice machine on the third floor wasn't working. The breakfast was good. There were other loud guests. Quiet time was supposed to be between 10:00pm and 6:00am- there were loud people above us all night. there wasn't a smart TV- this is 2025 come on.
- 3/5
Your website is very misleading, it appeared you had an indoor pool, only upon further clicking did I realize it was an outdoor pool. The ice machine on the third floor wasn't working. The breakfast was good. There were other loud guests. Quiet time was supposed to be between 10:00pm and 6:00am- there were loud people above us all night. there wasn't a smart TV- this is 2025 come on.
- 4/5
Room was great
- 4/5
Room was great
- 2/5
Breakfast was immaculate but room was shady.. Ice maker not working and toilet barely worked… Room could have been cleaned better
- 2/5
Breakfast was immaculate but room was shady.. Ice maker not working and toilet barely worked… Room could have been cleaned better
- 5/5
the only complaint is arrived for breakfast between 9:25 and 9:30; staff had already shut it down.
- 5/5
the only complaint is arrived for breakfast between 9:25 and 9:30; staff had already shut it down.
- 2/5
I did not receive the room that I specifically booked due to my physical disabilities. I booked a room with a walk-in shower with a seat and paid a higher price for that room configuration. Instead, I was given a room that was wheelchair accessible, which had a bathtub with a bulky removable seat. I was not physically able to use that setup and therefore had to go without bathing for my entire stay. Absolutely unacceptable and I should get a refund for the extra cost I paid for a room setup that I didn't get.
- 2/5
I did not receive the room that I specifically booked due to my physical disabilities. I booked a room with a walk-in shower with a seat and paid a higher price for that room configuration. Instead, I was given a room that was wheelchair accessible, which had a bathtub with a bulky removable seat. I was not physically able to use that setup and therefore had to go without bathing for my entire stay. Absolutely unacceptable and I should get a refund for the extra cost I paid for a room setup that I didn't get.
- 5/5
Location worked for me, within 30 min to both downtown dallas & dfw airport, next to korean town. Close to hwy yet tucked away so convenient&quiet at same time.
- 5/5
Location worked for me, within 30 min to both downtown dallas & dfw airport, next to korean town. Close to hwy yet tucked away so convenient&quiet at same time.
- 4/5
Friendly staff and great breakfast! Had some trouble checking in but the front desk was very helpful.
- 4/5
Friendly staff and great breakfast! Had some trouble checking in but the front desk was very helpful.
- 5/5
All the hotel staff do an excellent job, especially those in charge of cleaning the rooms.
- 5/5
All the hotel staff do an excellent job, especially those in charge of cleaning the rooms.
- 5/5
Clean rooms, neat, good breakfast and good coffee
- 5/5
Clean rooms, neat, good breakfast and good coffee
- 4/5
Room was clean and customer service was excellent. The only problem was the AC/Heating unit was not working properly. We were offered a room change, but we chose a space heater; problem solved.
- 4/5
Room was clean and customer service was excellent. The only problem was the AC/Heating unit was not working properly. We were offered a room change, but we chose a space heater; problem solved.
- 5/5
Very comfortable beds and really healthy breakfast with very clean areas. Great value too !
- 5/5
Very comfortable beds and really healthy breakfast with very clean areas. Great value too !
- 5/5
Very clean and centrally located to our activities
- 5/5
Excellent place to stay
- 5/5
Excellent place to stay
- 3/5
Obnoxious, screaming loud toilet. Disruptive, and frustrating. Breakfast, average, hoped for waffle, rather pancakes. Poor coffee, nice toast and cinnamon rolls. Well maintained, side access doors left open frequently. Excellent maintenance staff, kept rooms tidy, and welcoming. An okay visit, but will never return on the sole basis, the toilet - SO LOUD. Even got video proof of it's 60+ seconds of screaming pipes.
- 3/5
Obnoxious, screaming loud toilet. Disruptive, and frustrating. Breakfast, average, hoped for waffle, rather pancakes. Poor coffee, nice toast and cinnamon rolls. Well maintained, side access doors left open frequently. Excellent maintenance staff, kept rooms tidy, and welcoming. An okay visit, but will never return on the sole basis, the toilet - SO LOUD. Even got video proof of it's 60+ seconds of screaming pipes.
- 5/5
Without a doubt, this was the best hotel I’ve ever stayed at. The room was spotless and I appreciated the hand-held shower head and walk in stall. Very clean. Excellent breakfast too.
- 5/5
Without a doubt, this was the best hotel I’ve ever stayed at. The room was spotless and I appreciated the hand-held shower head and walk in stall. Very clean. Excellent breakfast too.
- 5/5
Great customer service, Melissa and Jay was extremely helpful and nice
- 5/5
Great customer service, Melissa and Jay was extremely helpful and nice
- 5/5
Everything was smooth and the staff did an amazing job making us feel welcome.
- 5/5
The room was very nice and roomy!!! Excellent and comfy beds!!! Staff was very friendly and helpful. Will be staying here when we come thus way again!!!
- 5/5
The room was very nice and roomy!!! Excellent and comfy beds!!! Staff was very friendly and helpful. Will be staying here when we come thus way again!!!
- 5/5
Great overall
- 5/5
Great overall
- 5/5
Great breakfast
- 5/5
Great breakfast
- 5/5
Veey nice hotel. Staff was very professional and friendly.
- 5/5
Veey nice hotel. Staff was very professional and friendly.
- 5/5
Love it
- 5/5
Love it
- 5/5
Shoutout to Melissa!! She was such a big help on our check-in and membership sign up!! The toilets were a hassle but the stay was comfortable and nice!!
- 5/5
Shoutout to Melissa!! She was such a big help on our check-in and membership sign up!! The toilets were a hassle but the stay was comfortable and nice!!
- 5/5
Everything was extremely clean. Property was in a safe location in close proximity to shopping and food. Beds were comfortable. Breakfast. Options were great room was a nice size.
- 5/5
Everything was extremely clean. Property was in a safe location in close proximity to shopping and food. Beds were comfortable. Breakfast. Options were great room was a nice size.
- 4/5
Staff was very friendly
- 4/5
Staff was very friendly
- 5/5
Great visit
- 5/5
Great visit
- 5/5
Easy check-in
- 5/5
Easy check-in
- 5/5
Nice and clean property
- 5/5
Nice and clean property
- 5/5
I enjoyed my stay
- 5/5
I enjoyed my stay
- 4.5/5
Very clean Nothing comes to mind
- 2/5
the hotel was conveniently located and affordable which made the choice an easy one. However, the room we were in was below mediocre and the finishes in the hotel made it feel like a motel 6. our room was a good size but had a weird bulge in the floor from one end of the room to the other like a speed bump. The couches and chair were stained and desperately needed cleaning. It had a moldy smell when the air conditioning kicked on. only positive was the king bed was comfortable.
- 2/5
the hotel was conveniently located and affordable which made the choice an easy one. However, the room we were in was below mediocre and the finishes in the hotel made it feel like a motel 6. our room was a good size but had a weird bulge in the floor from one end of the room to the other like a speed bump. The couches and chair were stained and desperately needed cleaning. It had a moldy smell when the air conditioning kicked on. only positive was the king bed was comfortable.
- 5/5
The hotel is clean and spacious! Breakfast was free and delicious. The elderly lady at the front desk was so nice and friendly! I would definitely come back to this hotel again.
- 5/5
The hotel is clean and spacious! Breakfast was free and delicious. The elderly lady at the front desk was so nice and friendly! I would definitely come back to this hotel again.
- 1.5/5
The services to check in. The food was not as others locations. Staff not friendly and the water to shower was super hot couldn't get a shower that water could get you a degrees of burns on skin.
- 5/5
Try to make the AC a little bit less noisy and it should have not stop in between but over all staying was great
- 5/5
Try to make the AC a little bit less noisy and it should have not stop in between but over all staying was great
- 1/5
We never stayed there it was never confirmed!!!!! But you charged anyways!!!!!
- 1/5
We never stayed there it was never confirmed!!!!! But you charged anyways!!!!!
- 5/5
Great staff and spacious rooms! The hotel grounds were clean.
- 5/5
Great staff and spacious rooms! The hotel grounds were clean.
- 5/5
Spacious rooms, nice staff, good breakfast
- 5/5
Spacious rooms, nice staff, good breakfast
- 4/5
Pretty good stay
- 4/5
Pretty good stay
- 5/5
I love the bedding, how it is being laid, clean, neat, comfortable
- 5/5
I love the bedding, how it is being laid, clean, neat, comfortable
- 4/5
Good
- 4/5
Good
- 5/5
Staff was incredibly helpful and friendly!
- 5/5
Staff was incredibly helpful and friendly!
- 5/5
Comfortable, very hood located, nice breakfast
- 5/5
Comfortable, very hood located, nice breakfast
- 5/5
Excellent
- 5/5
Excellent
- 4/5
Hotel was nice and quiet, plenty of dining options nearby, easy access to other parts of DFW area. Hotel staff were great, breakfast was decent, the only negative was the smell in the room. It smelled like a high school locker room. Definitely bring some air freshener and a fan, if possible.
- 4/5
Hotel was nice and quiet, plenty of dining options nearby, easy access to other parts of DFW area. Hotel staff were great, breakfast was decent, the only negative was the smell in the room. It smelled like a high school locker room. Definitely bring some air freshener and a fan, if possible.
- 5/5
Escape from another hotel to this one and soooo glad I did!
- 5/5
Escape from another hotel to this one and soooo glad I did!
- 5/5
Hotel is conveniently located near restaurants and supermarkets, all within walking distance.
- 5/5
Hotel is conveniently located near restaurants and supermarkets, all within walking distance.
- 5/5
Great and kind staff. Clean rooms, clean pool and wonderful service.
- 5/5
Great and kind staff. Clean rooms, clean pool and wonderful service.
- 5/5
One employee particularly, Melissa, at the front desk who was extremely helpful to us on check in while also managing a credit card problem on another room and multiple other guests waiting to check in. She never lost her composure or showed any frustration in the situation. On Saturday we had a second reservation requiring us to need to check out and check back in. When we arrived downstairs early that morning she had already completed the transaction and had our new keys ready for us!!! She is an outstanding employee. The hotel is clean with big rooms and comfortable beds.
- 5/5
One employee particularly, Melissa, at the front desk who was extremely helpful to us on check in while also managing a credit card problem on another room and multiple other guests waiting to check in. She never lost her composure or showed any frustration in the situation. On Saturday we had a second reservation requiring us to need to check out and check back in. When we arrived downstairs early that morning she had already completed the transaction and had our new keys ready for us!!! She is an outstanding employee. The hotel is clean with big rooms and comfortable beds.
- 3/5
The couple days we were there the elevators were out of service!
- 3/5
The couple days we were there the elevators were out of service!
- 4/5
But overall cost effective. Manager was super sweet and resolved the room issue we had (was first given a double bed when we booked a king)
- 4/5
But overall cost effective. Manager was super sweet and resolved the room issue we had (was first given a double bed when we booked a king)
- 5/5
This Holiday Inn was perfect for our trip! The lady who checked us in was an absolute doll! The sweetest lady! Bed was comfy, and breakfast was great each morning. We always enjoy trips to Texas and will keep this hotel in mind next time we visit. N/A Everything was great!
- 4.5/5
N/A
- 5/5
Thanks, Mr Wright
- 5/5
Thanks, Mr Wright
- 5/5
Great staff and room
- 5/5
Great staff and room
- 5/5
Well maintained property. Friendly staff.
- 5/5
Well maintained property. Friendly staff.
- 5/5
Very friendly staff, clean rooms, comfortable beds. The only trouble we had was the bathroom sink was a little stopped up. It drained, but very slowly.
- 5/5
Very friendly staff, clean rooms, comfortable beds. The only trouble we had was the bathroom sink was a little stopped up. It drained, but very slowly.
- 5/5
Staff was very friendly and checkin was a breeze. Room was clean, and area around hotel was good.
- 5/5
Staff was very friendly and checkin was a breeze. Room was clean, and area around hotel was good.
- 5/5
Ample parking in a very well lite, safe area. And, next door to COSCO! The pool doesn't open until 10AM.
- 1/5
The tub was filthy. The shower would not drain properly and water was up to my shin. They moved my room and the issue was there also. When I asked the night shift they told me the manager/maintenance would be in to address it. The next morning when I inquired about service they said because of the holiday no one could assist me. I checked out and am currently still waiting on a refund for the unused nights.
- 1/5
The tub was filthy. The shower would not drain properly and water was up to my shin. They moved my room and the issue was there also. When I asked the night shift they told me the manager/maintenance would be in to address it. The next morning when I inquired about service they said because of the holiday no one could assist me. I checked out and am currently still waiting on a refund for the unused nights.
- 4/5
It was a great experience and staff was very helpful. The elevator was down the entire time but they had someone there to help carry luggage. And he was great. No issues or anything. A good, safe place to stay near Dallas.
- 4/5
It was a great experience and staff was very helpful. The elevator was down the entire time but they had someone there to help carry luggage. And he was great. No issues or anything. A good, safe place to stay near Dallas.
- 5/5
The hotel stay was excellent! Clean, and the staff was super friendly! Tina Marie who served the breakfast was amazing! She always welcomed my family and 3 small kids with warm hello's, talked to them, gave them crayons and pictures to color, and each day she had a small toy for them! She was the best! The pool was super clean and fun, the front desk was outstanding, and on another occasion, one of the front desk staff brought my kids pop-its. Such a one-off excellent, experience! They had warm cookies every day, and a abundance of breakfast, including unlimited amounts of bacon, which my kids loved. We'll definitely be back!
- 5/5
The hotel stay was excellent! Clean, and the staff was super friendly! Tina Marie who served the breakfast was amazing! She always welcomed my family and 3 small kids with warm hello's, talked to them, gave them crayons and pictures to color, and each day she had a small toy for them! She was the best! The pool was super clean and fun, the front desk was outstanding, and on another occasion, one of the front desk staff brought my kids pop-its. Such a one-off excellent, experience! They had warm cookies every day, and a abundance of breakfast, including unlimited amounts of bacon, which my kids loved. We'll definitely be back!
- 4/5
Elevator broken.
- 4/5
Elevator broken.
- 5/5
Great stay.
- 5/5
Great stay.
- 4/5
Very clean, great professional staff, best hotel in the area. Elevator wasn't working and I was on the 4th floor
- 5/5
Excellent service and extremely clean and pool is awesome!!!
- 5/5
Excellent service and extremely clean and pool is awesome!!!
- 5/5
The staff was amazing and the hotel was clean. There are a lot of good restaurants near by.
- 5/5
The staff was amazing and the hotel was clean. There are a lot of good restaurants near by.
- 5/5
Customer service was great and so clean! Great stay! Nothing bad to say, everyone was great!
- 5/5
Great! Around plenty of stuff
- 5/5
Great! Around plenty of stuff
- 5/5
Great location, quiet, clean. The staff was amazing. Special shout out to Renee in the breakfast area. The sweetest soul! Very helpful, anticipated my every need; definitely a ray of sunshine! You won’t regret choosing this facility!
- 5/5
Great location, quiet, clean. The staff was amazing. Special shout out to Renee in the breakfast area. The sweetest soul! Very helpful, anticipated my every need; definitely a ray of sunshine! You won’t regret choosing this facility!
- 5/5
Great stay prior to trip
- 5/5
Great stay prior to trip
- 5/5
Nice place to stay
- 5/5
Nice place to stay
- 5/5
Property Manager let me checked in a 10AM; very good person who understand the importance of a Guest. Thanks
- 5/5
Property Manager let me checked in a 10AM; very good person who understand the importance of a Guest. Thanks
- 5/5
Hotel clerk was very friendly and helpful. The hotel was very nice and clean. convenient to highway and shopping. Breakfast was great. we only stayed 1 night but a very nice place. I would highly recommend
- 5/5
Great customer service, clean room, comfy bed. I enjoyed my short stay and will return when in the area.
- 5/5
Enjoyed our stay!
- 4/5
The room smelled very stale. We think it might have been a room for pets.
- 5/5
Okay
- 5/5
Great
- 5/5
Very clean, staff were engaged and interested, hot breakfast was good and plenty of options. Large rooms, crisp linens, and spotless.
- 5/5
Clean, spacious, quiet, decent breakfast, workers keep it clean, close to freeways, quick parking, affordable, zero issues.
- 5/5
I received a warm welcome and checked in with no problems. The room is clean as is the rest of the property.
- 5/5
This is a good hotel to stay at. The bedding is comfortable, the property is clean, and the staff is kind.
- 5/5
Sharon at the front desk was so helpful and accommodating. I called the hotel prior to checking in to request an earlier check-in. She didn't hesitate to assist me with my request as I explained to her we had no power at home due to the recent storm in our area. When I arrived, she quickly got us checked in so that we could enjoy our room and I could finally get some work done.
- 5/5
awesome
- 5/5
Everything was nice
- 5/5
Staff were very friendly and accommodating
- 5/5
Property was very clean and close to various dining options. Also easy highway access! Definitely will be staying here again.
- 1/5
The Expidea Photos are nothing like what is actual. Hotel is very dated and parking lot only has half the lights working. Elevator equipment room door propped open with chair, as I guess there is an issue with overheating or something with the equipment. The note on elevator states quite time is at 10pm, but apparently the person or persons occupying the room above us did not see that notice as they have be running or pacing loudly from about 10:00 pm until 1 am, which we could hear the ever step they make. ATM is out of order and snack area has no snacks, but photos on Expedia shows plentiful of snacks and drinks. No sheets on pull out bed as well. For the same price we could have stayed at a more not so dated hotel down the street with better amenities.
- 5/5
Excellent!
- 5/5
Good
- 5/5
Clean and convenient. Friendly staff
- 5/5
Excellent and helpful and friendly staff.
- 5/5
The shower was amazing. Very comfortable bed. Front desk staff was very good. Parking was great.
- 5/5
- 5/5
Convenient location
- 5/5
VERY CLEAN AND SPACIOUS ROOM. BREAKFAST HAS SEVERAL SELECTIONS.
- 4/5
The elevator needs an upgrade. It looks worn out and that is one of the main areas that gets used daily.
- 5/5
good clean and quiet stay.
- 4/5
Good service
- 4/5
The room was huge and the beds were comfortable. The shower was very nice and the toiletries were a bonus. Staff was very friendly. The area around the hotel had a ton of dining and shopping options.
- 5/5
Great hotel! Nice staff. Convenient to stores and restaurants.
- 5/5
Excellent facility
- 5/5
Great
- 5/5
Quiet, easy, with good service at a good price
- 1/5
I would not stay there again. It reminded me of an extended stay
- 4/5
- 5/5
Very clean , room was nice and cold, Very friendly staff
- 5/5
Very friendly desk clerk. Alex greeted us and was very informative of the amenities that were offered and also was kind enough to provide extra towels. Also the evening Manager I think his name was Greg was very friendly and helpful. I did have. Run in with a small spider in our room. I won that fight. But all in all we like staying here. This was out 2nd time.
- 4/5
We keep choosing this one because of the location...its easy to get to and get out of. There are quite a few eating options so close by and the staff is always so friendly!
- 4/5
My husband had Achilles surgery June 4th and the elevator not working properly was a huge inconvenience….
- 5/5
Excellent location - close to major highways but quiet. Very nice hotel - will stay here again.
- 4/5
The room had a very strong perfume type smell. Was very strong and made my Athma flare up.
- 4/5
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- 2/5
There were crumbs or sandy particles in the bed sheets, and we had to shake the sheets to clean whatever it was off. It was way too late at night to complain, so we dealt with it. There was a roach in the room. The room was noisy above us. The breakfast foods were horrid and tasted old. The price was $200 per night after taxes and fees. Check in at 3:00. Not worth it all. We won’t be back.
- 3/5
Room was not ready. We were advised there would be a 10 minute wait. Meanwhile another couple showed up and was accommodated so as not to wait. No explanation given as to why they got priority.
- 5/5
Good place to stay
- 5/5
Good location, quiet and friendly staff
- 5/5
The staff were friendly, helpful, and accommodating.
- 4/5
A one night stay after a late arriving international flight. Friendly staff, good breakfast, convenient to DFW. Recommended
- 3/5
Bugs on floor
- 5/5
Everything was good.
- 4/5
Just stayed one night with my sister to take care of our mother
- 3/5
I personally didn't feel super safe, and I was traveling by myself. It worked for the time I was there.
- 4/5
It was ok for the price.
- 5/5
Friendly staff, comfortable clean room
- 5/5
Quiet area.
- 5/5
Enjoyed our stay, nice clean environment, staff was engaging, will be staying here our next basketball tournament
- 4/5
I can always count on Holiday Inn to be clean
- 5/5
Good
- 5/5
Very clean, breakfast was great, friendly staffs.