S18 Bali Villas

No Indian options in breakfast

Room size Low standard toilet cleanliness. Shower not working . Sinks are very old and over used. Not conditioned and weather too humid and hot so you take shower and again you are sweating while you are dressed up. The Villa were expensive related to the area nevertheless less they refuse to give us a complementary breakfast and we were 3 they refuse to give even covers and pillow till we extra pay 300 RP FIR EACH NIGHT !!!! Usually if we book Villa we can be 3 and still they provide extra bed even .

Food was amazing staff outstanding was a very nice stay

Very good location, nice room with a beautiful private pool. Excellent tasty breakfast Staff was amazing and very helpful

Our stay at the villa was absolutely wonderful! The place was spotless on arrival, and the check-in process was smooth and hassle-free. Great breakfast. The interior is beautifully decorated, with spacious rooms and a cozy ambiance. We especially loved the private pool. The host was incredibly friendly and quick to respond to any questions. It truly felt like a home away from home. Highly recommended for couples or families looking for a peaceful and luxurious getaway

I was greeted immediately and kindly. N/A

The bedroom was great. The bathroom was very well appointed The pool was old, missing tiles and was low on water. The pool was also not cleaned during our 4 night stay and the water level was below the skimmer box. The breakfasts were always cold. The room service changed their operating hours as they saw fit. It was advertised they open at 11. Most days they didn’t open till after midday.

Exceptional

The staff were very helpful n friendly. Location further out than we expected but still doable as we love walking. Overall a pleasant stay

Great little villa. Cindy on the front desk was very helpful. The location was far from everything. The villa does provide a driver one way to get you where you want to go locally. Our villa had not very good air conditioning.

Was very hospitable and nice facility. They also helped coordinate a birthday pool decoration upon our arrival. The mosquitos are bad ! But that’s more to the structure of the room and the weather/ season

The villa was large and we all had our own space. Breakfast was served in the room each morning. The shower walls were a little dirty and no milk was served with coffee.

Great staff, nicely maintained. Staff named Sindi was nice

Exceptional

Villa Was Very Nice, and all the staff were absolutely amazing. Pool was a little dirty but no to bad and bathroom lighting was a little poor

Exceptional

Nil. Room was not available at check in time and we were not notified this. Staff asked us to wait without any indication of how long. Pool was not clean. Room was not clean, looks like floor had only been swept, not vacuumed and there are carpet/rugs. Blinds and curtains had stains, discolouration and mould. Bathroom smells mouldy. Bath tub was cracked and dirty. Shower floor was slim, slippery and dirty. Staff refused to take away previous meal when delivering room service so we had to sit and eat with dishes stacked up. Noise levels were through the roof as we stayed over New Year period and trying to sleep was a challenge in itself. Final straw was my baby finding broken glass on floor. When i discussed this with hotel and asked for cancellation and refund of remainder of stay - there was no sympathy or care and they refused and can only offer change of room. At this stage i am not happy with their standards so just accepted the loss and moved somewhere else anyway. All in all, read previous reviews carefully and stay away.

Exceptional

Spacious and clean Quiet area

Good