Candlewood Suites Atlanta Kennesaw by IHG

The hotel room was clean, but smelled really strong with an air freshener. Also, you cannot adjust the AC, we were hot.

the bathtub did not drain properly.

Staff was wonderful including GM

No cell service at all in the room and the wi-fi wasn't much better. And the tv reception was not the best. The picture kept pausing and going in and out

Staff was welcoming but when I called for reservation I was told pet fee was $35. The charge for room was over $200 and I was told there was not a room with 2 queen beds. I said there was online. He said it was just booked. I hung up and booked a room with 2 queen beds for $155. When I checked in the pet fee was $75. Quite a jump from $35. I would have kept driving if I wasn’t so tired. Place to walk pet was private and fenced in. Everything was nice except the $75 pet fee. We had stayed previously at a Candlewood Hotel and pet fee was $25.

The large Shower Free parking New carpet smell 1. Hotel was located next to a partial wall we heard loud freeway and truck traffic ALL night. Ear plugs provided in room complimentary 2. one dirty towel left on back of bathroom door 3. No complimentary breakfast 4. pillows/ very flat

Very clean, all updated and modern. The rooms were very spacious, hotel was quiet

This hotel was the nicest I’ve ever stayed in.

No breakfast

NO PROBLEMS

Parking was limited but okay. Staff were excellent. Room was updated, spacious and clean. Water pressure in shower was terrible. Noise was awful from floor above and neighbor smoking weed in nearby room. Big gaps around door let noise and smells in. No breakfast. No pool.

Had 4 guest in our double Queen room. There were only 2 wash clothes and towels provided. On Sunday morning I went to get a couple more towels from the front desk so me and the wife could shower only to be told that there wouldnt be any available until after 9 a.m when laundry was washed. This was a teriible inconvience seeing as we had to cehck out by 8 a.m. Too bad a place a nice as this one had no towels or wash clothes.......

The room was more spacious than I expected. The signage for room location was a touch confusing but other than that it was a good experience.

Nothing Terrible customer service. Didnt answer phone or email and charged full amount for a reservation made by accident and cancelled within 30 mins of booking

Plenty of commerce at the corners.

This was my second stay at this property, having stayed here a little over a month ago. Every single member of staff, that I had the opportunity to interact with, was absolutely a pleasure to speak with. They all were very personable, professional, and displayed genuine sincerity.

Staff was friendly and room was clean.

The location is great plenty of food and close to the highway. The room size and amenities were good. The staff was unwelcoming and all seem like they didn’t want to be there. The elevator was broken. No breakfast at all was a major let down. at least fruit or a granola bar would be fine.

Was disappointed that there was no breakfast offered- most hotel/motels do that now

No problem