Midtown Residence Simatupang - Jakarta
About Midtown Residence Simatupang - Jakarta
Set in Jakarta in the Jakarta Province Region, 1.4 mi from Ragunan Zoo, Midtown Residence Simatupang Jakarta features an outdoor pool and a fitness center. Guests enjoy the benefit of free WiFi access throughout the property. Boasting views of the city, the rooms at Midtown Residence Simatupang have air conditioning and a flat-screen TV with satellite channels. Each unit has a seating area, a dining area and a kitchenette. Every room includes a private bathroom with extras like slippers and free toiletries. Facilities at the hotel include a 24-hour front desk, a business center and a tennis court. Guests can enjoy a meal at the restaurant or order room service to dine in privacy. Laundry and ironing services can be requested at extra fee. Kemang is 2 mi from Midtown Residence Simatupang Jakarta, while Taman Mini Indonesia Indah is 6.2 mi from the property. Halim Perdanakusuma Airport is 5 mi away. License Number(s): 55112
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Elevator
Reviews
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The apartment is very spacious and have a lot of amenities that we need. It’s also in a very strategic location.
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Very good
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The 3 bedroom apartment was terrible - old room, cracked mirror and bath, bedsheets was not white clean, walls were dirty, furnitures were not looked after. We requested for room change and was moved to a 2 bedroom - which was ok. Was not the best experience after a 10 hours flight. It was cheap, that’s why. Staff were understanding, breakfast was expected.
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Centrally located The smaller apartment is OK the bigger one needs to be maintained
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Good
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Bad
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Things have improved since my last visit here in Feb23. Improvement in cleanliness, staff do understand English better, service is much better Still expecting to have some better choices for breakfast, 3 days and both juices are same, all 3 fruits are same, though over all pleasant experience then past.
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I recently stayed at this hotel booked 2 unit with 3 bedroom (family room), and unfortunately, my experience was far from satisfactory. Here are the specific issues I encountered during my stay: 1. **Poor Lighting**: The lighting inside the unit was incredibly dim. With only a few small lamps providing light, it felt more like a cave than a welcoming environment. This really impacted my overall comfort in the space, making it hard to relax or even read without straining my eyes. 2. **Cleanliness Issues**: The cleanliness of the room left much to be desired. Upon entering, I noticed that the floors were not properly cleaned, and there were visible dirt and grime in several areas. The bathroom was particularly bad; it had a strong, unpleasant odor that made it uncomfortable to use. I expected a higher standard of hygiene, especially during these times. 3. **Kitchen Amenities**: One of the main reasons I chose this hotel was the availability of a kitchen, but it didn't meet my expectations. The kitchen was poorly equipped. If we wanted to use a microwave, we had to request it from the staff, which seemed inconvenient. Furthermore, there were no cooking utensils provided—just a few plates and silverware. It was frustrating to have a kitchen space that I couldn’t fully utilize. To make matters worse, the hotel has a strict policy regarding missing items. I was told that if I lost even a single teaspoon, I would be charged for it, which felt overly harsh and restrictive. 4. **Lack of Staff Support**: When I attempted to address my concerns with the hotel staff, I was met with indifference. Instead of offering a solution or any assistance, they suggested I write my feedback on a comment card. It felt dismissive and unhelpful, as if they were not genuinely interested in resolving my issues. I expected better customer service and felt disappointed in their lack of willingness to address my complaints directly.
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Very good
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Everything was Clean and Well Organized
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Pool
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Very good
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Superb
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Superb
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Location close to mall and toll.. Rooms too old and food in breakfast not many choices.
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Clean and good room space There is no boiler , WiFi is weak and disconnected many times.
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hospitality, and the same room shower are leaking when I took a bath
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Nice food, nice room, nice environment, nice gym, nice swimming pool, nice meeting place, and very helpful staff. The shower and wifi are a little bit slow.
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Nice kitchen and seems to be newly renovated. You can cook your own food via the stove. There is no microwave though. Refrigerator was big so you can stock up on food if you will be staying long. Master's bedroom was nice and cozy. Well lighted too. There is a work desk with chair that also works as a vanity. There is also a tv. Room is very spacious and cabinets are new. Single bedroom was a little dark with a table but no chair. You need to pull up the chair from the dining to be able to work. Room size is okay. Bed were all ok. Living area and dining area were all okay. The entire place is clean but there are signs of wear and tear in the walls and baseboards. It's livable but would suggest to stay with group. I think the downside is the cleanliness of the pillows, blankets, towels. These were all quite battered and not very comfortable. Also found a bedbug one morning which makes me doubt the cleanliness of the bed. Pillows were yellowish showing signs of usage and age.
