Best Western Plus Downtown Inn & Suites

Overall great stay. Pool and gym were smaller than expected.

Clean room Helpful staff

Wonderful

The hotel was clean and quiet. The staff were kind and friendly.

Loved how close everything was to our room and the staff was great ! Will be coming back

Large room, complimentary coffee, on site parking and the pool! Such a nice place to relax after long day as it is open till 10pm. Breakfast buffet had a wide selection with waffles, cereals and hot buffet. The fee for parking we only found after the confirmation- also could have been already included in the price at least for 1 car.

Rooms were clean, staff was professional/helpful and breakfast was good.

I really enjoyed my stay. The rooms were spacious and very clean. The entire staff was very personable and helpful. I was traveling alone and felt safe. The hot breakfast had many options so I never ate the same breakfast for the three mornings I was there. They do charge for parking but they closed up the parking lot at night and had two security guards in the lot to checking vehicles to allow only prevent non-patrons back in to park. The best part was that It is less than a mile from Daikin Stadium, which is the reason I came to Houston.

Superb

Good value and a very pleasant stay

It was a great place to stay

Great location; clean, large room; comfy beds, good breakfast, friendly helpful staff. Liked the gated parking. More $$$ than I like to pay. But worth it. Silly that coffee maker wasn't in room, and $25 parking fee was a surprise.

Welcome wine and water. Close proximity to everything downtown

Exceptional

Great selection for breakfast. I did not like that i had to pay for parking on top of my room stay. They have a parking area on the property so why do I have to pay extra for my vehicle to be there.

It was fine nothing special

Exceptional

Room was clean, breakfast was enough and staff very friendly especially Audrey. We did not have a car, but walked to downtown which was not that far. Did not use the hot tub.

Convenient to downtown destinations. Friendly staff, and clean rooms and good breakfast.

It is close to downtown for a less expensive price. But, you get what you pay for and it is just a basic hotel room and space. The breakfast is "meh" but they did have a waffle machine! Coffee is free and available. It is very serviceable but has a Motel 6 vibe. Worth the money but set your expectations accordingly.

Clean, convenient, big rooms, nice breakfast

Breakfast, location, and cleanliness was great. Pool closes at 10. Wish it was open at least until midnight even if there’s age restrictions (even better so adults can enjoy adult swim)

Pool closes at 10. Wish it was open at least until midnight even if there’s age restrictions (even better so adults can enjoy adult swim)

This hotel was convenient to downtown Houston. We arrived before check in to use the pool, but were told we had to wait until check in. So don't come early. The room was very clean and fresh. The pool and hot tub were very clean as well. Don't bother paying the on site parking fee. There is plenty of free street parking, which makes the $20 plus tax fee ridiculous. I would definitely stay here again.

rude staff, weird smell in the room

Superb

rude staff, weird smell in the room

Nice very clean room. Pleasant staff. Great coffee in lobby.

Check in was professional and quick. We got there earlier than check in time, because I booked through a third party I had to pay for an additional night. But all went well. I was please with the entire stay.

Location Parking charges

Parking charges

Everything was good

Everything was good

Great location safe thank you.

The hotel was clean and the staff was friendly and helpful. However, I would have liked to see a coffee pot in the room. Also, it would have been nice to have a pump hand soap rather than bar soap. They also need to replace those old microwaves in the rooms. The room was spacious with a couch and a desk. The gym was small with limited equipment, but clean. The free breakfast looked pretty good.

Wonderful

Excellent breakfast!!!! A++++

Conveniently located and also the price Wasn’t aware you had to pay for parking. This needs to be stated more plainly on the website.

Excellent breakfast!!!! A++++

Conveniently located and also the price Wasn’t aware you had to pay for parking. This needs to be stated more plainly on the website.

Wonderful

Breakfast was fresh and always full. Staff were friendly and helpful with parking advice for downtown. Safety guard was good at keeping cars safe.

Bad

Friendly staff, clean facilities, free breakfast Having to pay for parking

Exceptional

Convenient to where I needed to be. Extremely clean and comfortable.

The staff was friendly and helpful. The location is pretty good and safe. Rooms were clean. Had to move rooms because AC wasn't working. They only had a king with a pull out. Which was upsetting since I'd paid for two queen/full beds. Also the room we were moved to was fine however I could hear music from outside and also was woken up around 2:30am because people were talking and laughing pretty loud in the lounge area. We had to be up around 5:45am to leave so this was a bit upsetting. Since I prepaid with Booking they said they could not refund me the difference however she said I could have 20% off our next stay or not charge for the parking fee. I chose no parking fee.

The staff was friendly and helpful. The location is pretty good and safe. Rooms were clean. Had to move rooms because AC wasn't working. They only had a king with a pull out. Which was upsetting since I'd paid for two queen/full beds. Also the room we were moved to was fine however I could hear music from outside and also was woken up around 2:30am because people were talking and laughing pretty loud in the lounge area. We had to be up around 5:45am to leave so this was a bit upsetting. Since I prepaid with Booking they said they could not refund me the difference however she said I could have 20% off our next stay or not charge for the parking fee. I chose no parking fee.

great all around

great stay great hotel grat day

Heath, was very helpful and accommodating, very pleasant attitude. The breakfast was very good and fresh as well as the coffee. The staff was friendly and the rooms were nice and clean.

Heath, was very helpful and accommodating, very pleasant attitude. The breakfast was very good and fresh as well as the coffee. The staff was friendly and the rooms were nice and clean.

Was such a good hotel close to all the places!!

Clean room good staff good breakfast

Breakfast was delicious good assortment!

Staff, cleanliness, facilities

Clean room,very friendly staff,excellent breakfast,gym a little small but very clean and good.

Exceptional

Superb

Reasonable choice for staying downtown

Good

Nice and clean and very good value Having to pay parking yet we didn’t get to park in the Hotel. Receptionist should get better at customer service

Nice and clean and very good value Having to pay parking yet we didn’t get to park in the Hotel. Receptionist should get better at customer service

Clean room That they charge 22 for parking!!!

Clean room That they charge 22 for parking!!!

Clean room nice and helpful staff

Superb

It was nice and quiet. It was no hot water . The water was warm .

It was nice and quiet. It was no hot water . The water was warm .

Superb location

Everything was as expected. Front desk ladies were very sweet.

Met all my expectations. Clean and quiet room. Nice receptionist. Breakfast area clean and well stocked.

Great location in downtown area. Room was very accommodating, spacious, and cleaned daily. Breakfast was included and was excellent.

Breakfast excellent & great location for downtown area. Nothing really

There was no cold water in the bathroom. Despite turning the shower handle all the way to cold the water was scalding making it practically impossible to take a shower.

The room was spacious and clean. The staff was helpful and friendly.

The bed and pillows were so comfortable I didn’t Wake up once with discomfort !!! That’s Huge for me!

GM of the place was top notch in service, above n beyond with hospitality, directions, and best liq store to shop at!

Very good

Everything. Downtown parking.

Everything. Downtown parking.

Front desk staff The front door has about a half-inch gap between the bottom and the floor, so I had to use a blanket to cover it.

Exceptional

Everything It was excellent

It was excellent

Very good breakfast!

Great breakfast, large clean room with nice view, bed and pillows amazingly comfortable. Great location, staff amazing

Loved it! Beautiful aesthetics and pool was wonderful. N/A

Very good

Room was clean, breakfast was good

Good complementary breakfast. Great cleaning staff and loved the room very nice and cozy.

Great breakfast, room and hotel was clean. I like that the hotel was non-smoking and no pets

The room was spacious. Wi-Fi was fast enough for our work. Hotel staff was very helpful and friendly. The hot breakfast was varied and tasty. There was a security officer monitoring the parking lot and building at night. Our only complaint is that the bed sagged in the middle, but it wasn't enough to cause a bad night's sleep. Overall a wonderful experience!

Room and common areas were very clean and well maintained

Breakfast was great for a hotel, clean rooms, great shower. Staff seemed pleasant.

Oye si well situated and clean. It looks a bit old, but nothing excessive. Breakfast was ok.

Breakfast was ok, you guys can add boiled egg instead of scramble egg,bacon,pancake instead of only waffle. You guys had charge me 2 times 100$ as deposit. Please take note of this.

Didn’t like having to pay for parking. It should be included in the stay rate.

Exceeded our expectations.

Was happy about everything. Clean, price was good, staff ok, lady at desk wasnt friendly at all. Just a lady at front desk

One night, in and out. Very comfortable!

Room was clean. Hotel up to date.

Honestly, I was surprised by this place. It seemed to be new, no funky smells, rooms were very nicely kept, no wrinkly sheets. Evening staff was a little cranky or just wasn’t very accommodating. However the night staff and morning staff were all so sweet and respectful.

Clean, safe and staff is proactive.

yes everything was great

Location was nice

The hotel was very warm and the staff was welcoming. Enjoyed my stay and will definitely return.

Great and safe location. The room was clean and comfortable

Loved the property location. Easy to get to stuff downtown. I felt secure there, great experience. Staff were helpful and friendly.

We stayed here for four nights in a 2 bed room. The room was spotless, modern, and quiet which was great for a good night sleep. The cleaning staff kept everything tidy in our room. Breakfast had a great variety. The jacuzzi and pool is nice. We will definitely return! The eggs had a slimy texture and I was not able to eat them. At the time we arrived to our room, the phone was not working, and the safe was not working either. But the staff took care of the issue immediately.

Clean room and the staff was super friendly and attentive, they even upgraded our room! Would stay here again.

Biggg room

Clean room, friendly staff. Only had to stay one night but it was a great stay!

Maybe a bigger fitness room but other than that no complaints. Great hotel...

The room was a great size. The bed and couches bedding could be updated. It was a good stay to be so close to downtown!

Room was clean. Bigger than I expected. But the service made it better. From the moment I got there till the moment I left, the service was great.

Staff were wonderful, and so helpful LOVED the parked system again the staff here were gentleman Would stay again in a heartbeat

Bed bugs!

The room was clean and the bed was very comfortable. I enjoyed the breakfast.

Everyone was so nice and it was very clean

Pleasant experience!

The hotel front desk is friendly and cost-effective

Clean room, and very comfy bed! I was not expecting my pillows to be so lovely and fluffy. Normally I have hotel pillows but these were great. Staff was polite and knowledgeable. We’ll definitely be back!

Clean room, and very comfy bed! I was not expecting my pillows to be so lovely and fluffy. Normally I have hotel pillows but these were great. Staff was polite and knowledgeable. We’ll definitely be back!

The reason I am giving it 3 out of 5 stars is due to a few aspects that I believe need attention. The overall property feels somewhat worn, and the elevator, especially when reaching the 4th floor, felt unstable and concerning at times. Additionally, the room had a noticeable musty/old smell that made it feel less fresh than expected. I was also disappointed that parking was not included. In my opinion, hotels should offer complimentary parking for their guests. On a very positive note, I would like to highlight the excellent communication prior to my arrival. I contacted the hotel to ask whether they had EV chargers available, and they kindly informed me that they have three chargers on-site. They were also very helpful in confirming the charger model and type, so I could verify compatibility with my vehicle and determine whether I needed an adapter. That level of service was greatly appreciated! :)

The reason I am giving it 3 out of 5 stars is due to a few aspects that I believe need attention. The overall property feels somewhat worn, and the elevator, especially when reaching the 4th floor, felt unstable and concerning at times. Additionally, the room had a noticeable musty/old smell that made it feel less fresh than expected. I was also disappointed that parking was not included. In my opinion, hotels should offer complimentary parking for their guests. On a very positive note, I would like to highlight the excellent communication prior to my arrival. I contacted the hotel to ask whether they had EV chargers available, and they kindly informed me that they have three chargers on-site. They were also very helpful in confirming the charger model and type, so I could verify compatibility with my vehicle and determine whether I needed an adapter. That level of service was greatly appreciated! :)

The place was nice and clean

The place was nice and clean

The room was fine and the hotel was nice. The breakfast was very nice. We did not have a vehicle with us so walking around the city from this location was a little cumbersome.

The room was fine and the hotel was nice. The breakfast was very nice. We did not have a vehicle with us so walking around the city from this location was a little cumbersome.

Great stay

Great stay

Great staff, wonderful rooms, great breakfast complimentary. Good area, safe, security on premises outside.

Great staff, wonderful rooms, great breakfast complimentary. Good area, safe, security on premises outside.

Nice hotel friendly staff easy to walk around the Midtown Downtown area close to many restaurants and bars

Nice hotel friendly staff easy to walk around the Midtown Downtown area close to many restaurants and bars

Staff was wonderful.

Staff was wonderful.

The room was very clean and comfortable. The staff was excellent I would stay again.

The room was very clean and comfortable. The staff was excellent I would stay again.

Room was great and staff was excellent. Only thing breakfast could have been better.

Room was great and staff was excellent. Only thing breakfast could have been better.

No coffee in the room.

No coffee in the room.

Friendly staff

Friendly staff

The area is great if you need something on the skirts of downtown. However the property could use some upgrading. It's an older model. Otherwise good stay for the price. And friendly staff.

The area is great if you need something on the skirts of downtown. However the property could use some upgrading. It's an older model. Otherwise good stay for the price. And friendly staff.

more healthy food like fruits or greens.

more healthy food like fruits or greens.

Wasn't offered the beverage or the room upgrade. Took over 30 minutes to check in.

Wasn't offered the beverage or the room upgrade. Took over 30 minutes to check in.

Everything was good

Everything was good

Air conditioning did not work; sweated all night

Air conditioning did not work; sweated all night

Clean room and nice breakfast

Clean room and nice breakfast

Nice, clean hotel. Breakfast ends at 9:00 so didn’t get to enjoy that and there’s a $20 a night parking fee that was not noted when I made the reservation, but other than that good stay.

Nice, clean hotel. Breakfast ends at 9:00 so didn’t get to enjoy that and there’s a $20 a night parking fee that was not noted when I made the reservation, but other than that good stay.

Menu was good

Menu was good

Great experience

Great experience

Clean, very friendly staff

Clean, very friendly staff

Tea always available Polite and kind staff Breakfast okay but no variety. 👍 great

Tea always available Polite and kind staff Breakfast okay but no variety. 👍 great

Poorly located. Old, needs renovation

Poorly located. Old, needs renovation

Breakfast.

Breakfast.

Breakfast is fresh, and variety of choices

Breakfast is fresh, and variety of choices

The hotel was extremely clean. The gym was neat, clean and organized. The room was also very clean. The best Best Western I’ve ever stayed in. Staff was very friendly and accommodating from the security guard, to the front desk staff, the staff doing breakfast and cleaning the rooms. If I’m ever in Houston again, this would definitely be my first choice!!!!

The hotel was extremely clean. The gym was neat, clean and organized. The room was also very clean. The best Best Western I’ve ever stayed in. Staff was very friendly and accommodating from the security guard, to the front desk staff, the staff doing breakfast and cleaning the rooms. If I’m ever in Houston again, this would definitely be my first choice!!!!

Clean room.

Clean room.

Pool isn’t heated, or didn’t seem to be. It also wasn’t the cleanest so just beware of that but I also went during off season so it’s possible they only upkeep it during peak usage times. Didn’t really impact the quality of my stay as it wasn’t hot enough for pool time anyway. And the water wasn’t really dirty but it was extremely chlorinated, the bottom was just gritty. You get what you pay for with parking it is extremely safe. This is coming from someone who would walk miles rather than pay for parking

Pool isn’t heated, or didn’t seem to be. It also wasn’t the cleanest so just beware of that but I also went during off season so it’s possible they only upkeep it during peak usage times. Didn’t really impact the quality of my stay as it wasn’t hot enough for pool time anyway. And the water wasn’t really dirty but it was extremely chlorinated, the bottom was just gritty. You get what you pay for with parking it is extremely safe. This is coming from someone who would walk miles rather than pay for parking

It was fresh

It was fresh

Great place to stay

Great place to stay

Great stay friendly staff

Great stay friendly staff

Hotel was average, breakfast was average, parking was inferior and an extra charge of $20+ per day. Ice machine only worked 50% of the time I was there out of a 4 night, 5 day stay. I will not stay here again unless it is the last available option.

Hotel was average, breakfast was average, parking was inferior and an extra charge of $20+ per day. Ice machine only worked 50% of the time I was there out of a 4 night, 5 day stay. I will not stay here again unless it is the last available option.

The staff was nice, and the place was clean.

The staff was nice, and the place was clean.

Yes rooms and staff great

Yes rooms and staff great

Very clean. Great breakfast. Great desk staff.

Very clean. Great breakfast. Great desk staff.

The staff were really nice at this hotel, and I enjoyed my stay. The rooms were extremely clean, and comfortable. Nice pool area. Five stars. Would stay again if I’m in Houston.

The staff were really nice at this hotel, and I enjoyed my stay. The rooms were extremely clean, and comfortable. Nice pool area. Five stars. Would stay again if I’m in Houston.

Great place! Awesome location.

Great place! Awesome location.

Loved my stay! Loved everything about here will definitely recommend to family and friends and will be coming back!

Loved my stay! Loved everything about here will definitely recommend to family and friends and will be coming back!

Centrally located

Centrally located

Didnt do hot tub, breakfast was great and staff was friendly and knowledgeable of area.

Didnt do hot tub, breakfast was great and staff was friendly and knowledgeable of area.

Pas pour les gens sans vehicule

Pas pour les gens sans vehicule

The room was spotless upon arrival. The staff was courteous and friendly.

The room was spotless upon arrival. The staff was courteous and friendly.

Room was good

Room was good

Very spacious room that was clean and tidy with everything we needed. Large vanity, but bathroom was compact. Staff very friendly, and happy to store our luggage for half a day. Breakfast was great - lots of variety. Location was safe, walkable to both Midtown and Downtown Houston. Security guard at the door at night was great peace of mind. We would definitely stay here again.

Very spacious room that was clean and tidy with everything we needed. Large vanity, but bathroom was compact. Staff very friendly, and happy to store our luggage for half a day. Breakfast was great - lots of variety. Location was safe, walkable to both Midtown and Downtown Houston. Security guard at the door at night was great peace of mind. We would definitely stay here again.

Great selection.

Great selection.

The Customer Service was Excellent, security was friendly and knowledgeable of area . Hotel was in great areas !! Hot tub was Nice .

The Customer Service was Excellent, security was friendly and knowledgeable of area . Hotel was in great areas !! Hot tub was Nice .

All good

All good

Clean, bul the cold water was hot too

Clean, bul the cold water was hot too

Bedbugs.

Bedbugs.

Impressive breakfast.

Impressive breakfast.

The staff were exceptionally friendly and helpful. The breakfast had a great variety of hot and cold foods. Would definitely recommend staying here.

The staff were exceptionally friendly and helpful. The breakfast had a great variety of hot and cold foods. Would definitely recommend staying here.

Good variety of choices at breakfast. The hot tub was awesome!

Good variety of choices at breakfast. The hot tub was awesome!

I enjoyed the hot tub and pool

I enjoyed the hot tub and pool

Very close to my conference.

Very close to my conference.

Friendly staff and clean rooms

Friendly staff and clean rooms

.

.

Everything was great

Charging for parking after paying for the room is diabolical.

The pillows are super stiff, thick and uncomfortable, and they are all the same no choice of softer pillows. They charge for parking, should be included. They charge for "early" check in, even if room is ready, they try to charge unnecessary fees in an already poor value stay. Freakfast is ok, motel-style junk food. Elevator is slow, and only one small one, and the cleaning staff uses the same elevator, very lame. Front desk lady is strict, inflexible, just wants to charge fees, answers the phone while still checking you in, poor manners. Overall it as overpriced. The location is central, but nothing nice within walking distance.

I liked it

Effortless check in.

Nice choice

Great place to stay nice and clean

I loved my stay

Great. Staff

I didn't like that there was a time frame for swimming. The pool is open at 7 am until 10pm.

I loved the pool and the use of the fitness center. I did not like the fact that there is no place to walk within the property

.

Overall property was nice. Wait staff wasn't accommodating when I asked to them to change the sheets.

I loved everything except having to pay for parking

The breakfast was amazing the room it was very clean and the personal was respectful thank you very much..

Low rate for parking $20 per vehicle with security all night. This was a big one for us and the location is so close to all the good spots.

The staff were really great and welcoming. It was nice to have security monitoring the parking lot at night. Great value and wonderful location close to downtown.

Happy with the property.

We could not be happier with our stay. The staff were very friendly and accommodating. They even helped locate a pair of earrings I left behind. The hot tub was amazing and the pool is beautiful. I love the location and that there is security guarding the parking lot. The only thing I would change is possibly requesting a top floor room because there was a lot of noise and squeaking coming from the ceiling that woke us up every morning. Otherwise the hotel is phenomenal. 10/10 recommend!

The property was very clean, the staff was very nice. Breakfast was really good. Parking is not included with the hotel, you will have to pay extra for that amenity, but it’s worth it. I would stay here again when visiting Houston in the future.

room average, noisy

There were people yelling in the lobby from 5:15-6:00 am, then from 6:30-7:15 and no one at the hotel did anything.

I would stay here again, but it's just all right.

Great bed.

Its location is perfect to toyota center..Safe parking

The front desk staff was amazing

The front desk staff was amazing!!! So kind and friendly

Perfect

It was an amazing place to stay. We were so comfortable with the staff to begin with everything about this hotel was great. Beds, cleanliness, staff, lighting, and security.

Have to pay for parking 20$ when you get there

There isn't a great deal around the property. It appears a club or two have opened nearby, as I could hear much more music than in previous visits. Additionally, the property now charges $20.00 per night for parking. I have stayed at this property since 2023, and this was the first time I had that charge. It does not make sense, as there are no reasonable parking options outside of the parking around the property.

The staff was wonderful. Super clean. Great value for the close proximity to downtown. A few blocks from the Buffalo Bayou running trail system. Not close to restaurants and only vending machines and frozen dinners at the hotel. Only $20 fee for gated parking.Overall, a great place.

The staff was friendly and very accommodating. The smiles alone made it a great experience.

Everything was great about the property except the pool is a lot smaller than it appears to be in the picture

Everything good but parking fee is charged

Clean and close to downtown but nothing around the hotel. It was quiet and had security.

Location is just a few minutes to Downtown. Hotel felt secure with security outside. Pretty quiet. Fast check in! Clean.

The property was clean..the staff was friendly and showed great hospitality. The breakfast was good but the meat selection for me wasn't good. But i still rate this hotel overall a (10)

The pool need to be in the back not where the food court is and kids running up and down the hallway other than that it was nice and the people were nice 🙂

The hotel was clean and the staff was very nice

Love my time there will be back

I like the location and I didn’t like no free parking

Good

Nice

Great view of fireworks, charging for parking now.

I wish it was closer to more cafe’s

Couldn’t ask for more for the price point. Very relaxing

Female employee at check in very bad customer skills i will never be going back to that hotel very rude and obnoxious worst experience ever

The TV seem to have a lot of difficulties by buffering a good portion of time. Yes, the weather did not help, but even when it was clear there were still problems. The road leading to the parking in the back needs a convex mirror. We almost got hit going around by a car coming out while we were heading to the back.The staff was fantastic the whole stay.

Spacious rooms & nice pool

Clean only issue small parking lot

Very clean and everyone was so nice. Loved how they had security outside throughout the whole day & night. Will definitely come back

The pool was nice.

Great location, the staff was very kind and helpful, parking lot security was present, breakfast was great. My only concern was the misleading “free parking” advertisement. Hotels.com says customers enjoy the “free” parking. However, there is a $20 nightly fee for parking. Whether this policy has been changed or updated, it is misleading for someone who is not expecting to pay an additional $20/day for parking.

Check in was easy no problems and the room was fabulous. The only thing is that on the Travelocity site. It said that parking was included however it was not there was a $20 charge for parking.

Great stay.

Both my friend and I had trouble sleeping cause the pillows were uncomfy.

Great place & great location in Houston

Over all good experience food was hard to find area was decent.

VIP ACCESS

Room space

Not enough characters allowed to explain my horrible experience. Long story short Best Western locked my credit card with failed attempts to approve charges. I booked 2 rooms and called ahead so that they could approve the charges in 1 swipe. They approved the "incidentals" before I even flew in. When i got to the hotel they authorized the 1st room and before the 2nd swipe the staff member stated "it's probably gonna time out". On my end the charge showed pending but she said on her end it didn't go through. The next morning i called my financial institution and they told the staff member either she has to cancel the charge or wait until it is dismissed and reattempt the charge then. For the 1st two days of my 4 day stay i was treated like a tenant who is late with the rent money. This fiasco went on for 6 days. I was back home, monitoring my account, and keeping Best Western informed and their response was "ok we don't want to get the authorities involed" as if I was working a scheme. Fyi no one reserves 2 rooms months in advance, calls ahead to inform you of the 2 reservations being paid under 1 card by 1 person, just to show up and try to get over on you. The towel that i used was tattered and made my face and back break out in hives. Saving grace was i had a good time with my family at the events we attended. 2 things i learned.1 if you make a reservation through hotels.com go ahead and pay through them too. 2 j will not be staying at this Best Western ever again

This was a great property. Very clean and well maintained. Bed was super comfortable and the room cooled quickly. I was traveling alone and felt completely safe at all times.

Clean. Good breakfast. Safe parking.

excellent stay

I stay here often. It is what it is... I like it for it's simplicity, ease of parking, proximity to downtown and price point.

Breakfast and Free parking are great perks

Clean spacious nice breakfast.

It was a very nice place

Great

Intimate property, with a pool and great breakfast options. I stayed here for Dreamcon and it was very affordable. My room had a fridge and a microwave so I was able to save and reheat my food if need be. There’s also a gym and restaurants all around. Staff was also very friendly and helpful. I would definitely stay here again.

Horrible staffs No privacy They just Walk in Your Room Complains About a baby crying like a baby can’t cry ? Don’t recommend goin there ! Save y’all money

We appreciated the water dispenser. Would have like to see BW not using single use disposable toiletry bottles. Comfortable bed, convenient location. We would definitely choose it again.

Good breakfast

Great Location

Very clean. Breakfast staff and housekeepers are excellent workers!

Was there for 3 nights for work. Place had everything I needed. The room was amazing too.

Y

Clean!!! Comfy bed and very nice staff!

Friendly front desk staff & rooms were very clean. Bed & pillows were very comfortable. Breakfast was good but choices could be better.

Nice, convenient hotel within excellent walking distance to various parks and dining options.

Room size

Near to Downtown. Good Breakfast We will be back soon 🙏

This hotel was in a great location for my business trip- several midtown meetings. It was clean, quiet, offerred a hot breakfast, and had great space in the room. I would definitely stay here again.

Breakfast is awesome and the place is quiet, easy access

close to downtown Houston. Staff were great and room was clean and spacious. Will stay here again when in Houston!!

A nice place

Complementary drinks, and breakfast

staff was very courteous & helpful

Great

Nice hotel, close to Downtown. Friendly staff. Good breakfast. The only issue we had was the bath tub was not draining well. Other than that no issues.

Around the area is alittle sketchy

Lovely clean hotel, great value and location

Stayed here while in town for a show. The front desk was friendly, the lobby was clean and bright, the room was spacious and clean, the bed was comfortable, and the parking was secure, which was a great plus. Didn’t take advantage of the breakfast because we decided to sleep in but it’s a nice option. Overall a great place to stay, would book again. There are “fancier” hotels in the area but for same the price point, the rooms are tiny in comparison. This place hit the spot between comfort and affordability.

Very nice affordable hotel with friendly staff.