Hotel Zum Pfalzgrafen

2-star hotel Great Kettengasse 21, Heidelberg, 69117, DE
Hotel Zum Pfalzgrafen

About Hotel Zum Pfalzgrafen

Located conveniently in the center of Heidelberg, Hotel Zum Pfalzgrafen has free WiFi throughout the property and a bar. The property is around a 10-minute walk from Heidelberg Castle, 1.6 miles from Heidelberg Central Station and 11 miles from Maimarkt Mannheim. The hotel has family rooms. The private bathroom is equipped with a shower, free toiletries and a hairdryer. At the hotel, the rooms are equipped with a flat-screen TV with cable channels. Popular points of interest near Hotel Zum Pfalzgrafen include Heidelberg University, Heidelberg Old Town and Heidelberg Theater and Orchestra. Frankfurt Airport is 50 miles from the property.

Amenities

  • Bar / lounge
  • Express check-in / check-out
  • Luggage storage
  • Pet friendly
  • Family friendly
  • Smoke-free property
  • Elevator

Reviews

4.2 / 5
Great 22 reviews
  • Engine customer May 2026

    Breakfast did not start until 9. We had to leave earlier.

  • Engine customer Apr 2026

    This property had everything we needed for a comfortable stay in Heidelberg.

  • Engine customer Apr 2026

    Had some difficulty reaching reception when the front desk was unattended as no one was picking up the phone number provided

  • Engine customer Jan 2026

    Location is great and the room is very comfortable and clan. The heater was not working very well, it was a bit cold. The guy in reception was super nice and helpful, but the other chubby lady is a little rude.

  • Engine customer Jan 2026

    Location is good. Number of bedrooms is good for family groups. Washer and dryer were helpful to have.

  • Engine customer Jan 2026

    Comforter could be a little longer. My son is 6'3" and had to curl up to fully cover himself in order to stay warm. The room was really cold. Otherwise, it's a beautiful hotel and we would 100% stay there again.

  • Engine customer Dec 2025

    Great location in the Old City, very walk-able location with easy bus access. Elevator to get to our room with bags. Clean room and comfy beds. We thought it included breakfast but we were mistaken. Limited front desk support. Very tiny bathroom/shower.

  • Engine customer Dec 2025

    Very clean!

  • Engine customer Dec 2025

    Amazing location, right in the heart of town. Great for Christmas market Beds were pushed together and had a big space in it which sucked.

  • Engine customer Oct 2025

    Good location No fan in room, if you don't have AC you should provide a fan. Last night I was there I asked the woman at front desk about what # bus to take to get to the train station she really didn't know. After 2 excruciating minutes of talking to her the bus schedule was on the wall opposite of the front desk, how did she not know ?

  • Engine customer Sep 2025

    The property is located in a convenient place in the old part of town, and the room was clean and comfortable. It was very simple to check in and out. I would have liked to have a water kettle in the room to make some tea or coffee in the mornings, as there seemed to be no or very few places to get this before 9:00 in the area.

  • Engine customer Sep 2025

    I really enjoyed my stay at Zum Pfalsgrafen in beautiful Heidelberg. The hotel is really in a great location and the facilities are very good. Amanda at the front desk is really helpful and nice and her service is exceptional. All good

  • Engine customer Jul 2013

    Location Our room was extremely small, it had a terrible view, it was very hot (no air conditioning)& we need our window open but I kept hitting my head, back, shoulder on it, the bed was saggy and uncomfortable, had a light fixture sticking through the headboard

  • Engine customer Jun 2012

    This guest did not leave comments about this hotel.

Frequently asked questions about Hotel Zum Pfalzgrafen

Does Hotel Zum Pfalzgrafen have free Wi-Fi?
Yes, Hotel Zum Pfalzgrafen offers free Wi-Fi for all guests.
Does Hotel Zum Pfalzgrafen offer parking?
On-site parking is not listed at Hotel Zum Pfalzgrafen. Public parking may be available nearby.
Does Hotel Zum Pfalzgrafen have meeting spaces, conference centers, or conference rooms?
Hotel Zum Pfalzgrafen does not list dedicated meeting or conference facilities. For business event venues in Heidelberg, see business hotels in Heidelberg.
Does Hotel Zum Pfalzgrafen have a fitness center?
Hotel Zum Pfalzgrafen does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Hotel Zum Pfalzgrafen located, and how walkable is the area?
Hotel Zum Pfalzgrafen is located at Kettengasse 21, Heidelberg, 69117. With a Walk Score of 93, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

House rules

Check in3:00 PM
Check out11:00 AM

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