TownePlace Suites by Marriott Gallup

The first room had food on the floor and the toilet seat was broken. I asked for a different room and the staff was helpful and kind. The second room was cramped and very small compared to other hotels we have stayed in at comparable pricing. The breakfast was awful. I couldn’t even eat it. We stayed here based in the Marriott name. We won’t make the same mistake again.

Breakfast was good but the cups in the room was not clean. We’re going to use 2 and both have lipstick mark in them. Obviously the housekeeper just put them in the cup board without cleaning and checking the cups/plate

We had a very nice stay. The place was very clean and nicely decorated.

This place was excellent. The room was well stocked with a nice kitchenette, good quality items. The breakfast was excellent, but the best thing was the staff. They were so professional and met our every need.

Room had dirty toilet with seat up. Kitchen dishes in dishwasher, so room just was not ready to be occupied.

Great breakfast,

Our stay was fine and uneventful.

Nice room and comfortable beds, good breakfast, easy parking

The room was clean and nice. The staff were polite and welcoming. The pool was cold at first but then the heater was turned on to warm up.

Parking easy and secure. Clean room, comfortable bed.

Sheets had not been change from last visitors

The only minor nitpick I had was how thin the toilet paper and facial tissue was, but that's it.

Our room wasn’t ready at 5 pm, I had to wait a while for my room, we are elderly and disabled and their elevator was broken, we had to drag our suitcases and bags up the the steps. No communication to the customer.

I did not like this property because , I paid 275 dollars for. Room that was on the 4 th floor and had no working elevator …. And they couldn’t move me to another room because they couldn’t give me a refund , because , exped doesn’t give refunds , they want to recess and tell u to make a new reservation and that’s ridiculous

They did not tell us that the elevators were out and had been for months, when we booked the hotel and specifically asked for first floor rooms. We were given rooms on 2nd and 3rd floor and had to carry our 14 year old chocolate lab up and down the flight of stairs.

Great stay!

False advertisement. Jacuzzi not working. Poor internet connection. We got 2 room suite on 3rd floor. We picked hotel because they said they had Netflix availability however internet was soo slow picture was pixelated when we logged in.

Love it here

They would not let us check in because they did not accept cash, the front desk lady did not cancel our reservation and eventually charged my debit card.

Bathroom a bit small maybe because toilet and shower were separated from sink? Noise of passing trains pretty frequent.