WoodSpring Suites North Ft Worth Alliance TX Speedway

No towels or soap

Hotel was just ok. The room had just blinds on window with no curtains on slat was broken down the blinds allowed parking lot light in all night. Highway noise was noticeable from room at back of property. The guy at the desk had to reset the key machine twice to get one key programmed.

Thankfully everything was okay. But the reviews are what got me. Thankfully we were able to check in and all that but their system was down so we did not get a card to the room. There was no shampoo or conditioner as mentioned from others. The bedsheets were not cleaned and the bed itself isn’t that comfortable. Overall it wasn’t bad but I just wouldn’t recommend it. Nice on the outside but not so nice inside. Definitely do your research!

Smelled terrible wasn’t very clean except entrance had to hold your nose in the elevator there was bugs in the bathroom and top it off police wouldn’t let us back in because someone had a gun and they surrounded the motel just overall not recommended nor will stay ever again and front desk not very friendly

No shampoo or soap.

I went by to see if I could get an early check-in, but they said I could not. I told them I had plans so it would be between 10pm and midnight before I could get back. I got back at 11pm and the front desk had a pull down door over it. The lobby had 7 people waiting to check-in and a sign stating to use a kiosk to check-in to your room. It didn't work, the phone to call for assistance didn't work, and nobody answered the phone number to call if you have any problems. Someone had gotten a hotel guest to find the on site manager and he showed up upset that he had to wait on us being the kiosk wasn't working. I got my room key and went to the room to find that it had not been cleaned, trash overflowing, and bed not made. I went back down to the lobby and told the manager and he put me in another room on a different floor. That room was okay but pictures on line made the hotel look a lot nicer. I should have known that the price was too good to be as nice as the reviews made it out to be.

Stay away from this place! You will be better off sleeping in your car. My room had cockroaches all over. There was no shampoo in the bathroom. I had no choice to move because all the hotels nearby were sold out for the NASCAR race. There were several of us complaining about the roaches and was told by the staff that ALL hotels have them and there is nothing more to do. They did hand us a can of raid to defend ourselves. Check in was horrible. About 8 of us were left waiting in the lobby trying to do late check in.. the number to ca did not work and the phone number on the website rang busy.

This is not my first time staying here in in the past it’s been fine but I’m not sure if it’s under new management or what but the place have definitely went down over the years I booked a 2 queen bed room 2 days ago when my husband came to check us yesterday the refrigerator wasn’t working and it smelled liked spoiled food in the room also someone took the tv. He went to inform the front desk and was told to give a couple hours for them to repair it or they would switch our room hours went by we went to check if it was fixed and it wasn’t I told someone at the front desk what was

Air Conditioner did not work

Be aware of the linen fee charged daily but no one communicated we could change out the linens daily. Kitchenette provided but you will need to provide ALL your own cooking equipment, dishes and utensils. The hallway on the second floor smelled like cigarette smoke and the floor had not been swept in a while and was not swept at all during the four days of our stay, The elevator had an unusual smell and on the 2nd day broke down anyway. There was also no WiFi. The front desk suggested we go to Walmart and purchase our own router. We will definitely NOT be staying here again.

we stayed here for nascar weekend and everything was going good until night 2 when we noticed bugs crawling around the rooms just a few though but we originally thought oh it’s just because we had food open in the room but they were STILL there the next day and we came back late one night from the race trying to get into the room none of key cards worked so we went downstairs but NOBODY was there to help us in the front desk. Multiple other people were in the lobby as well waiting to be checked in we did not get any help until 45mins later and he finally fixed our key then our AC went out so luckily we got moved to another room but there were more bugs in that room too! Overall not a great experience for us. Would not recommend unless you want no help and extra friends in your room.

The room had no TV, told the front desk and didn't know how to replace.

Make sure when you book a hotel and you could stay there. Not when you get there just to tell you that your room has been canceled for being over booked. Had to go to another hotel and pay double for the room. So would not be looking for this hotel again I would stay at another hotel where can booked a room

The property is still new so it’s a good place

It was ok, very busy location for

Nice an clean

There was a cockroach on the shower curtain when I went to take a bath. I said to him, "I hope they aren't charging you too much for rent because this place is a dump my friend". But seriously I'm not that picky of a person, it's just that I believe this hotel caters to long term tenants and they apparently are not concerned with damaging the rooms. I suppose I got what I paid $84 dollars for, but next time I'll go elsewhere.

There was a disgusting spill just outside the elevator on our floor that talked down the hall. We told the front desk. The young woman said she would clean it up (she didn't) like she was the only person working. Same next morning when we checked out. The mess was still there which we mentioned as we checked out....

Despite having a reservation and even calling in the morning to confirm and let them know I would arrive around 9pm, when I got there they said a large party came and took all the rooms but one. They checked me in, and I went up to find that last room was filled with power tools, no sheets, etc. Had to wait 20 minutes before someone came back to the front desk. He apologized and gave full refund, but still a big hassle.

Great staff