Hampton Inn & Suites Dallas-DeSoto

Exceptional

Exceptional

Nicely kept property

Nice hotel, the room was very spacious which I enjoyed. Will stay here again if I’m in the area

Clean area inside and out. Friendly staff. Not a fan of the scrambled eggs. Would have loved to have the egg omelets daily.

Not a fan of the scrambled eggs. Would have loved to have the egg omelets daily.

Clean room

The room had no enough bright and the towels wasn’t completely clean ( some dark spots on it). No view!

The room had no enough bright and the towels wasn’t completely clean ( some dark spots on it). No view!

Perfect

Exceptional

Good location The property had little ventilation. Some more distinct odors were observed.

Good location The property had little ventilation. Some more distinct odors were observed.

Good pool and spa. Kids had a blast. Good variety of options for breakfast. Nice facility It is a bit more on the pricey side

Good pool and spa. Kids had a blast. Good variety of options for breakfast. Nice facility It is a bit more on the pricey side

Very good

Breakfast was alright. Cleanliness was good. Parking was good. Overall good.

Girl checking us in didn't seem to know what she was doing so very slow. Once in our room, the AC wasn't working and called the front desk. Instead of just moving us, they sent maintenance and they had to replace the whole unit as we sat in our room.

Super clean N/A

Super clean N/A

Superb

Exceptional

Exceptional

The room was huge and I loved it Nothing

The room was huge and I loved it Nothing

Parking was great. Great location..

Clean room, great staff and comfortable bed.

Wonderful as always

Superb

Liked that there was continental breakfast and liked the room and bathroom size. Also, enjoyed the pool and jacuzzi with my daughter. We didn't like that the maids never visited our room to clean. There is a sticker on the mirror that says they clean rooms every other day, but they never did ours. Therefore, we had to ask for towels and such, take out our own trash etc. Also, the trash on our floor in the big can by ice machine wasn't emptied for 2 days. As well as the pool area smelled like a locker room (dirty/smelly socks).

Liked that there was continental breakfast and liked the room and bathroom size. Also, enjoyed the pool and jacuzzi with my daughter. We didn't like that the maids never visited our room to clean. There is a sticker on the mirror that says they clean rooms every other day, but they never did ours. Therefore, we had to ask for towels and such, take out our own trash etc. Also, the trash on our floor in the big can by ice machine wasn't emptied for 2 days. As well as the pool area smelled like a locker room (dirty/smelly socks).

This hotel is right next to a VERY BUSY highway/interstate. Motorcycles and cars raced down the road all night long. So very LOUD all hours. We were in room 408 and every step we took the floor creaked. We walked very softly but it didn’t help. We booked a room to sleep 5 and we were given a standard 2 queen bed room. When asked for a cot they said they couldn’t do that due to fire hazard. So my son had to sleep on the floor with a blanket and pillow that we had. Nice and clean.

Beds were comfy. Breakfast was great. Accommodated us to get in early. The elevator was rattling

Beds were comfy. Breakfast was great. Accommodated us to get in early. The elevator was rattling

Very clean and worth it

Passable

Staff was kind. Room was clean. Noisy in the morning from road traffic.

Staff was kind. Room was clean. Noisy in the morning from road traffic.

The carts to bring your luggage up was a cart like at the airport and it was hell to use. Im handicap so it was horrible. The beds weren't too comfortable. It was clean.

Clean room, plenty of towels

Clean room, plenty of towels

Great

Great

Clean rooms.

Clean rooms.

Cleanliness

Cleanliness

Love

Love

Everything was nice

N/A

I have no complaints. I was very satisfied from the beginning of my stay until I checked out. Definitely will be booking again.

Pool was ice cold and spa was very dirty.

N/A

The neighbors were super loud and I barely slept with a sick child in the room with me.

The neighbors were super loud and I barely slept with a sick child in the room with me.

Room was very clean, and they were able to give me a room on the first floor as i asked.

Room was very clean, and they were able to give me a room on the first floor as i asked.

The

Staff was nice always. Conveint to the location I was going to. Toilet was to low in the bathroom but I managed

Neighbors were a little loud and construction or repairing the room next to ours.

Not being able to add a tip for the cleaning staff on my card, thankfully we happened to have a little bit of cash in the car.

Our stay at Hampton Inn & Suites Dallas Downtown was excellent from beginning to end. The location alone is a huge win—right in the heart of downtown and close to restaurants, attractions, and everything we wanted to see. The staff truly stood out. From check-in to check-out, everyone was friendly, professional, and genuinely helpful. You could tell they cared about making sure guests felt comfortable and welcomed. Our room was clean, spacious, and very comfortable. The bed was incredibly cozy, the room was quiet, and everything felt well-maintained and thoughtfully set up. It was the perfect place to unwind after a full day in the city. Breakfast was another highlight—fresh, well-stocked, and exactly what you want to start your day. The dining area was clean and organized, and the staff kept everything running smoothly. Overall, this Hampton Inn exceeded expectations in comfort, service, and value. We would absolutely stay here again and highly recommend it to anyone visiting downtown Dallas. A dependable, high-quality stay that delivers exactly what you hope for—and more.

Our stay at Hampton Inn & Suites Dallas Downtown was excellent from beginning to end. The location alone is a huge win—right in the heart of downtown and close to restaurants, attractions, and everything we wanted to see. The staff truly stood out. From check-in to check-out, everyone was friendly, professional, and genuinely helpful. You could tell they cared about making sure guests felt comfortable and welcomed. Our room was clean, spacious, and very comfortable. The bed was incredibly cozy, the room was quiet, and everything felt well-maintained and thoughtfully set up. It was the perfect place to unwind after a full day in the city. Breakfast was another highlight—fresh, well-stocked, and exactly what you want to start your day. The dining area was clean and organized, and the staff kept everything running smoothly. Overall, this Hampton Inn exceeded expectations in comfort, service, and value. We would absolutely stay here again and highly recommend it to anyone visiting downtown Dallas. A dependable, high-quality stay that delivers exactly what you hope for—and more.

I loved everything about my stay here. This will be the only place I stay if I ever come back to desoto. I even loved my name being on the screen when I walked into the room. Everything was perfect.

NA

The space The bed was way to firm it hurt my back the 3 nights I was there

Yes all was well

Yes all was well

Nice location Room service did not come throughout my stay for fresh towels, take trash, nor straighten the bed. I asked for service and never received any.

Everything was quick and easy.

Everything was quick and easy.

Too much road noise coming in the room.

Too much road noise coming in the room.

Clean and convenient

Clean and convenient

The room was clean and the staff was very friendly!

The room was clean and the staff was very friendly!

Great stay! Room was awesome!!

Great stay! Room was awesome!!

The room was spotless. Parking was free and easy! Breakfast was amazing and staff made it easy to check in

The room was spotless. Parking was free and easy! Breakfast was amazing and staff made it easy to check in

Great staff! Also enjoyed the piece and quite.

Great staff! Also enjoyed the piece and quite.

Clean, decent price and great location.

Clean, decent price and great location.

The property sits in a great location. The staff was very courteous. The elevators are extremely slow and appear outdated. Other than that, I liked the rooms.

The property sits in a great location. The staff was very courteous. The elevators are extremely slow and appear outdated. Other than that, I liked the rooms.

The room is always clean with no odors! Odors and smells are very sensitive to me and it always has a scent of "welcome" when you get here. And Caraway has been awesome both times I've been here. Even when I thought my requests were a little bizarre, Caraway was so kind and patient. 10/10

The room is always clean with no odors! Odors and smells are very sensitive to me and it always has a scent of "welcome" when you get here. And Caraway has been awesome both times I've been here. Even when I thought my requests were a little bizarre, Caraway was so kind and patient. 10/10

Nice staff, and breakfast, and the Clean room

Nice staff, and breakfast, and the Clean room

Nice Facility

Nice Facility

They didn’t refresh the room after 1 night

They didn’t refresh the room after 1 night

Great stay

Great stay

This hotel was superior excellent in every way possible. Staff go above and beyond. Room huge and comfortable and super clean. Breakfast was excellent. Location is right off the highway and everything right around.

This hotel was superior excellent in every way possible. Staff go above and beyond. Room huge and comfortable and super clean. Breakfast was excellent. Location is right off the highway and everything right around.

Easy access from I-35, clean room, quiet. Breakfast waffles good, muffins & scones dry, sausage good, potatoes over-seasoned, western omlete dry.

Easy access from I-35, clean room, quiet. Breakfast waffles good, muffins & scones dry, sausage good, potatoes over-seasoned, western omlete dry.

Clean is all I need to say

Clean is all I need to say

Walls are thin! I found a few pieces of food crumbs and sunflower seed shells in my room upon checking in

Walls are thin! I found a few pieces of food crumbs and sunflower seed shells in my room upon checking in

Awesome 👏

Awesome 👏

The staff

The staff

Very friendly staff. The room was very spacey and clean! I loved the breakfast buffet. I have no complaints.

Very friendly staff. The room was very spacey and clean! I loved the breakfast buffet. I have no complaints.

no issues

no issues

Nice clean rooms. Friendly, professional staff. Hot breakfast .. 10 outta 10 I do recommend!

Nice clean rooms. Friendly, professional staff. Hot breakfast .. 10 outta 10 I do recommend!

Great

Great

Hampton Inn & Suites (Dallas - DeSoto) was a great place to stay for the cost. What really set it apart for me was the service; they had the crib I needed, they made sure I knew it would be there, they hooked us up when we broke a toothbrush, and every time we talked to someone at the desk they were so helpful, friendly, and kind. Nowadays service can be so hit or miss, and they knocked it out of the park. After we got home, my 4-year-old said that he wished we could have stayed there longer and I told him we'd have to go back. Thanks, y'all!

Hampton Inn & Suites (Dallas - DeSoto) was a great place to stay for the cost. What really set it apart for me was the service; they had the crib I needed, they made sure I knew it would be there, they hooked us up when we broke a toothbrush, and every time we talked to someone at the desk they were so helpful, friendly, and kind. Nowadays service can be so hit or miss, and they knocked it out of the park. After we got home, my 4-year-old said that he wished we could have stayed there longer and I told him we'd have to go back. Thanks, y'all!

Reasonable price. Very clean. Friendly staff.

Reasonable price. Very clean. Friendly staff.

Armando and the rest of the staff were absolutely amazing! Very professional, kind, and did their job to the fullest! We got upgraded to a King Sized Suite and it was so grand! Breakfast was top notch! The only thing that was not excellent was the noises goning from the elevator's and their occasional slow docking.

Armando and the rest of the staff were absolutely amazing! Very professional, kind, and did their job to the fullest! We got upgraded to a King Sized Suite and it was so grand! Breakfast was top notch! The only thing that was not excellent was the noises goning from the elevator's and their occasional slow docking.

Friendly service from the staff @ Hampton Suites & Suites.

Friendly service from the staff @ Hampton Suites & Suites.

The hotel was busy on a Sat night when we were there. Mostly families. A lot of road noise from the interstate. However the room was huge, very clean, smelled nice/fresh when we walked in. Tall ceilings made the space feel bigger. We were on 3rd floor. Elevators were a little slow since the hotel was busy. But I highly recommend Hampton Inns. On this same trip we stayed in 2 Best Westerns and decided Hamptons from now on.

The hotel was busy on a Sat night when we were there. Mostly families. A lot of road noise from the interstate. However the room was huge, very clean, smelled nice/fresh when we walked in. Tall ceilings made the space feel bigger. We were on 3rd floor. Elevators were a little slow since the hotel was busy. But I highly recommend Hampton Inns. On this same trip we stayed in 2 Best Westerns and decided Hamptons from now on.

Our stay was wonderful. We played in the pool and hot tub and had the whole place to ourselves. The breakfast was amazing.

Our stay was wonderful. We played in the pool and hot tub and had the whole place to ourselves. The breakfast was amazing.

The hotel was clean and fairly updated. There was a terrible creaking of the floor between the beds.

The hotel was clean and fairly updated. There was a terrible creaking of the floor between the beds.

We had a football camp to attend. The hotel is very clean pool and hot tub indoors and well heated. Breakfast was great and they even had little snack travel bags for a day on the town that worked great while attending a camp a day.

We had a football camp to attend. The hotel is very clean pool and hot tub indoors and well heated. Breakfast was great and they even had little snack travel bags for a day on the town that worked great while attending a camp a day.

Hotel was average for a hotel, the highway noise outside was extremely loud and room could have been cleaned better. Shower walls were dirty.

Hotel was average for a hotel, the highway noise outside was extremely loud and room could have been cleaned better. Shower walls were dirty.

Amicable staff, extremely clean & comfortable. Great value for being more on the affordable end. I would re-book if I visit again.

Amicable staff, extremely clean & comfortable. Great value for being more on the affordable end. I would re-book if I visit again.

The room was a large, modern room that looked like an efficiency apartment. The design made it easy to connect tech devices while being in complete comfort.

The room was a large, modern room that looked like an efficiency apartment. The design made it easy to connect tech devices while being in complete comfort.

Property is very nice, only stayed one night but it was very quiet and the front desk staff was very helpful and nice. Didn't get a chance to partake in breakfast.

Property is very nice, only stayed one night but it was very quiet and the front desk staff was very helpful and nice. Didn't get a chance to partake in breakfast.

The staff was friendly and helpful and the place was very clean!

The staff was friendly and helpful and the place was very clean!

Slept better in this hotel than I have in the past 4 months. Maybe I was exhausted, maybe not. I’ll be back

Slept better in this hotel than I have in the past 4 months. Maybe I was exhausted, maybe not. I’ll be back

It was a good stay

It was a good stay

Aside from the immaculately clean and neat entry, the entire hotel was beyond gorgeous, modern and very much maintained. Armando provided excellent front desk service and was very attentive during our stay. I couldn’t be more pleased with my stay. I most definitely intend on staying here again when I come back into town. A++++ all around! Thank you!!

Aside from the immaculately clean and neat entry, the entire hotel was beyond gorgeous, modern and very much maintained. Armando provided excellent front desk service and was very attentive during our stay. I couldn’t be more pleased with my stay. I most definitely intend on staying here again when I come back into town. A++++ all around! Thank you!!

Both passenger side windows of my truck were broken, as someone broke in. There have been reports in the past of other break ins to other cars in that hotel.

Both passenger side windows of my truck were broken, as someone broke in. There have been reports in the past of other break ins to other cars in that hotel.

The staff were all very friendly and helpful. The room was comfortable and breakfast was good. My only complaint is that it was a loud night. There was noise from upstairs, the hallway, elevator and ice machine in the middle of the night.

The staff were all very friendly and helpful. The room was comfortable and breakfast was good. My only complaint is that it was a loud night. There was noise from upstairs, the hallway, elevator and ice machine in the middle of the night.

I didn’t like that they didn’t clean our room everyday

I didn’t like that they didn’t clean our room everyday

Great stay

Great stay

I staying at the Hampton Inn. I’ve always had a great experience. I went into the restroom on the main floor and it didn’t have paper products. My room was comfortable and quiet.

I staying at the Hampton Inn. I’ve always had a great experience. I went into the restroom on the main floor and it didn’t have paper products. My room was comfortable and quiet.

This property was great! My family stays south of Dallas & this was hotel was conveniently close to the area. Nice & clean & the breakfast was decent. No complaints here.

This property was great! My family stays south of Dallas & this was hotel was conveniently close to the area. Nice & clean & the breakfast was decent. No complaints here.

Wet convenient to where I had to go. Clean, friendly atmosphere and comfortable beds.

Wet convenient to where I had to go. Clean, friendly atmosphere and comfortable beds.

I recommend larger room for extra space and comfort.

I recommend larger room for extra space and comfort.

Nice property, friendly staff, a few minutes away from everything but far enough to not have to deal with Dallas traffic

Nice property, friendly staff, a few minutes away from everything but far enough to not have to deal with Dallas traffic

Clean, appears either newly remodeled or well maintained. Appreciated the indoor pool too give the kids a chance to burn off some energy after a long day on the car!

Clean, appears either newly remodeled or well maintained. Appreciated the indoor pool too give the kids a chance to burn off some energy after a long day on the car!

It was very comfortable and clean. It was an amazing experience.

It was very comfortable and clean. It was an amazing experience.

Rooms were spacious and clean, the staff was welcoming and friendly. Breakfast was better than most hotel breakfast and well stocked

Rooms were spacious and clean, the staff was welcoming and friendly. Breakfast was better than most hotel breakfast and well stocked

I love that everything was super super clean!! Breakfast options are amazing!! Staff is very friendly. All around a lovely weekend getaway experience for me!!

I love that everything was super super clean!! Breakfast options are amazing!! Staff is very friendly. All around a lovely weekend getaway experience for me!!

I recommend this property

I recommend this property

Breakfast provided was fresh, hot, delicious and had a pleasant presentation as well From convenience, modern technology with mobile integration. To clean, spacious and comfortable rooms. Along with well kept and ease of access to onsite amenities. Made our stay very enjoyable. With the location easily accessible from a main highway allowing you to explore locally and get to Dallas, Fort Worth or other areas with relative ease.

Breakfast provided was fresh, hot, delicious and had a pleasant presentation as well From convenience, modern technology with mobile integration. To clean, spacious and comfortable rooms. Along with well kept and ease of access to onsite amenities. Made our stay very enjoyable. With the location easily accessible from a main highway allowing you to explore locally and get to Dallas, Fort Worth or other areas with relative ease.

The hotel was nice & clean, the staff was friendly & helpful, the room was amazing! Would definitely stay again. ⭐️⭐️⭐️⭐️⭐️

The hotel was nice & clean, the staff was friendly & helpful, the room was amazing! Would definitely stay again. ⭐️⭐️⭐️⭐️⭐️

The facility was very nice. I was told that the pool would be available for use and the Jacuzzi. The pool was not accessible for my family and the Jacuzzi was okay. The water was okay but not hot enough. No jet streaming/ lukewarm. The front desk told us beforehand that everything would be available for use. Hampton Inn is a very nice place to visit but didn't get what we expected.

The facility was very nice. I was told that the pool would be available for use and the Jacuzzi. The pool was not accessible for my family and the Jacuzzi was okay. The water was okay but not hot enough. No jet streaming/ lukewarm. The front desk told us beforehand that everything would be available for use. Hampton Inn is a very nice place to visit but didn't get what we expected.

Room was really nice.

Room was really nice.

Nice hotel to spend a weekend with the family.

Nice hotel to spend a weekend with the family.

I booked through expedia and made payment only to get to the hotel and they made me pay again claiming they didn't see the payment from expedia only reservation. I have been seeing so many charges on my credit card since i checked and i haven't been able to get in touch with expedia to get an explanation.

I booked through expedia and made payment only to get to the hotel and they made me pay again claiming they didn't see the payment from expedia only reservation. I have been seeing so many charges on my credit card since i checked and i haven't been able to get in touch with expedia to get an explanation.

Loved it

Loved it

Great place with great customer service!

Great place with great customer service!

Everything about it was A1

Everything about it was A1

Property was quiet and convenient.

Property was quiet and convenient.

Good breakfast

Good breakfast

Staff was very friendly, room was great and clean. Breakfast was delicious!

Staff was very friendly, room was great and clean. Breakfast was delicious!

The water pressure was bad

The water pressure was bad

Coffee availablity and the front desk staff remembered me enough to let me know I left my headphones

Coffee availablity and the front desk staff remembered me enough to let me know I left my headphones

The sheets were rough. My family slept uncomfortably.

The sheets were rough. My family slept uncomfortably.

The proerty is located nesr my family. It is a little more expensive than the other surrounding hotel bit it's looking dated and our room jad a odor. New Towels are needed.

The proerty is located nesr my family. It is a little more expensive than the other surrounding hotel bit it's looking dated and our room jad a odor. New Towels are needed.

The staff is friendly and helpful. The rooms are very comfortable, with lots of outlets for all your electronics. The blinds darkened the room sufficiently for sleeping. The water pressure in the bathroom was not very strong. Breakfast each morning was plentiful. Checking in and out was a breeze. Overall, it was a nice stay.

The staff is friendly and helpful. The rooms are very comfortable, with lots of outlets for all your electronics. The blinds darkened the room sufficiently for sleeping. The water pressure in the bathroom was not very strong. Breakfast each morning was plentiful. Checking in and out was a breeze. Overall, it was a nice stay.

Noisy outside and inside

Noisy outside and inside

The room was spacious

The room was spacious

Very cozy . There was rooms were very spacious and clean.

Very cozy . There was rooms were very spacious and clean.

👍

👍

On a one night stay for a wedding, great hotel and hospitality

On a one night stay for a wedding, great hotel and hospitality

Rooms were huge with lots of space. The front desk staff was very courteous.

Rooms were huge with lots of space. The front desk staff was very courteous.

Worked well for a quick trip in and out of town.

Worked well for a quick trip in and out of town.

This is a great hotel and the staff is very friendly

This is a great hotel and the staff is very friendly

First night stay hot water didn't work and staff did not notify us or let us know before we checked in.No extra towels the next day.No cleaning services daily. Food was average they offer full breakfast. The suite was over priced and seemed like a basic room.

First night stay hot water didn't work and staff did not notify us or let us know before we checked in.No extra towels the next day.No cleaning services daily. Food was average they offer full breakfast. The suite was over priced and seemed like a basic room.

Enjoyed breakfast variety with multiple choices and with slightly different options day to day. Disappointed that pool and hot tub were unavailable due to maintenance issues. Staff were very helpful and friendly. Actually 4.5 stars.

Enjoyed breakfast variety with multiple choices and with slightly different options day to day. Disappointed that pool and hot tub were unavailable due to maintenance issues. Staff were very helpful and friendly. Actually 4.5 stars.

Travel with family for football tournament.

Travel with family for football tournament.

Nice & quite. Water pressure to low, but the room was clean.

Great stay & worth the price! From the moment we checked in, Desiree (hope I spelled that right) was so pleasant and helpful, we will book here again just cause of her. Our room (king suite) was also perfect for us and our 2 toddlers, we really loved the hot tub in our room. Also, big kudos to the breakfast bar, a little of everything available and well cooked! Our only concern/complaint is there was construction going on above our room late in the night Friday and throughout the weekend and it was loud enough to keep us up. This will def be our go to for our next Dallas trip but we hope no construction going on, at least not after hours/weekend.

Everything was clean and everyone was friendly. Very comfortable room.

My wife and I enjoyed our stay

Although the hotel was recovering from a power outage, staff was still able to check me into the next available room quickly and efficiently!

No food available on site. No guest information folder in the room that should have given information about food, TV channels, etc

It was noise throughout the whole night, like they was doing construction upstairs.. it was very upsetting..

Easy to get to property, Friendly Staff, Comfortable, Clean Rooms. Just wish the breakfast was a little more interesting. Dont mind staying at this property again.

I felt welcome when I came in. Definitely a quieter experience to have right outside of the city for a good price. I do wish that both elevators worked, and that the showers had a bit higher water pressure. No true complaints though, would stay again.

And the roomS were very clean and the breakfast was delicious.

The property was very clean and the staff was polite

Hotel was clean and service was good. Air conditioner in the room was extremely LOUD. Kept me up all night.

Very nice and clean place!!

This is a terrific place to stay! Big, clean and comfortable rooms and a wonderful, caring staff. I already told my wife that when we come back to Dallas, this is where we will stay!

The outside was littered with trash and the pool area door that leads to the lounge area outside did not work with the room keys. It would not even light up so clearly defective

2nd time staying here while visiting family in DeSoto. Good location and great staff!

Enjoyed the say with my husband. Will be back again the week of 2/1/23.

Clean, friendly, good breakfast

I was upset that I was not notified that i needed to have a deposit. I didn’t even get too stay

Very clean

Very rude management. Advised me that I would not receive my deposit back however the room was in great condition upon checkout . I stayed there with my daughters and they told me that we were having a “party” when it was just me and my family

Everything worked and on time.

Nice and clean

Clean, decent place to stay.