Studio 6 Dallas, TX - Northwest
About Studio 6 Dallas, TX - Northwest
Experience an abundance of unparalleled facilities and features at Studio 6 Dallas, TX - Northwest.Maintain seamless communication using the complimentary Wi-Fi at hotel.Discovering Dallas (TX) becomes even more accessible, thanks to the shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. At Studio 6 Dallas, TX - Northwest, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, a refrigerator is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience. At Studio 6 Dallas, TX - Northwest, guests can access vending machines that provide light snacks and beverages 24 hours a day.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the staff, cleanliness, and amenities, while others report significant issues with pests, particularly roaches, and uncomfortable beds. Some guests also mention problems with the air conditioning and deposit fees.
- Friendly and helpful staff
- Clean rooms and amenities
- Frequent reports of roaches and other pests
- Uncomfortable beds and air conditioning issues
- 4/5
Other than having to transact business thru the window, giving the impression there must be alot of vagrants or tweakers in the vicinity, it was fine
- 5/5
Treated very nice, room are well kept. Overall an enjoyable stay. Thanks Studio 6
- 5/5
Room clean helpful staff
- 3/5
Clean property nice front desk
- 1/5
Dirty room with broken amenities
- 5/5
Clean room
- 5/5
Cleaning room
- 3/5
- 5/5
The staff was very professional the rooms were impeccably clean that was easy parking and quiet atmosphere
- 1/5
Awful
- 4.5/5
Superb
- 4/5
Great value and a great...
- 5/5
Best studios motel 6
- 3.5/5
Good
- 5/5
Great location and good value for the money.
- 2/5
Unsavory people in parking lot. Reserved non-smoking room, at check in they said we reserved handicapped. Then have a smoking room.
- 5/5
Safe place best motel 6
- 3/5
Roaches and a little run down.
- 5/5
Great
- 5/5
Exceptional
- 5/5
Everybody here is so polite thank you so very much for your great service
- 5/5
Clean Room/ staff/ I would love to stay there again thankyou.
- 2/5
The location Everything
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean rooms and friendly staff. I Would recommend.
- 5/5
Exceptional
- 5/5
Clean
- 3/5
The parking was very nice ,security always riding around to hier cars. Room was very clean ,
- 5/5
Everything was great
- 4.5/5
Superb
- 4/5
Everything is good as always
- 4.5/5
Met all expectations Everything was fine
- 4.5/5
Met all expectations Everything was fine
- 5/5
Everything was great
- 1/5
Very poor
- 4.5/5
Friendly staff. Suitable room, quiet place. Safe parking. Everything was fine.
- 4.5/5
Friendly staff. Suitable room, quiet place. Safe parking. Everything was fine.
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Smelled like sewer, had to go buy my own cleaning supplies and clean..couldnt watch TV unless every light was off(we ate in the dark)..police banged on door at 4a.am. looking for drugs. Desk attendant told us nothing was their issue. Then ignored us.
- 4.5/5
Everything
- 2.5/5
Passable
- 5/5
Location is both a like and a dislike. It is convenient downtown Dallas, but where it is exactly there is nothing nearby.
- 2/5
Towel rack falling off of wall. No utensils.
- 2/5
Towel rack falling off of wall. No utensils.
- 5/5
Clean room, staff very nice.
- 5/5
Clean room, staff very nice.
- 4/5
Clean room
- 4/5
Clean room
- 4.5/5
Good location. Comfortable bed. Found a small roach in the bathroom.
- 5/5
Yes
- 5/5
Yes
- 3/5
Yes
- 3/5
Yes
- 5/5
Always enjoy my stay here. This is my favorite go to place for peace of mind and rest. If I have an issue they're always on top of my needs and that's important for my peace of mind. I sleep very well here at this location.
- 3/5
Get what you pay for. Staff not friendly either.
- 3/5
Get what you pay for. Staff not friendly either.
- 3/5
Get what you pay for.
- 3/5
Get what you pay for.
- 5/5
- 5/5
- 5/5
The place was very clean and the people there were very nice and courtesy.
- 5/5
The place was very clean and the people there were very nice and courtesy.
- 5/5
The gentleman at the front desk was so very kind and over accommodating! He even checked the room before he let me go there to ensure it was up to standard. Nothing! I haven’t stayed in such a completely perfect place in a very long time!!
- 1/5
The only good thing about this location was the staff. extremely friendly and helpful staff. The general atmosphere and cleanliness were horrible. We were put next to a room that had guests coming in and out all night. they kept mistaking my room for theirs and would knock on my door throughout the night.
- 4.5/5
It was very clean inside and outside. Has to ask more than once for new towels. Eventually had to go get them myself.
- 3.5/5
Tiny lobby, time required to check in, location of vending machines.
- 4/5
Danny at the front desk made me feel very welcome.
- 4/5
Clean and only a couple of blocks from I-Hop. I asked for a 7am wake-up call and did not reive one.
- 3/5
The maintenance and the housekeeping were magnificent. The front desk guy from India was visibly irritated. He needs to take some customer relations courses. I could be a real bitch and tell everything but I will show mercy. When Tennille worked the front desk years ago it was a warm and pleasant atmosphere. I will never return after dealing with the grinch.
- 4.5/5
It was perfectly fine for a few nights stay
- 4.5/5
A recently renovated room that was spacious and clean. Bed was comfortable. Did find a small roach in the bathroom.
- 5/5
Very clean
- 3.5/5
That i ran over a screw in the parking lot
- 4/5
Lights could be more bright
- 0.5/5
Not much They didn't honor my reservation, and I had to pay again (I’m not sure if it was a Booking.com error). Housekeeping wasn't done unless I specifically asked for it; the staff wasn't very helpful, and the towels were tiny and limited.
- 5/5
Easy to find and the room was clean
- 4/5
One of the best Motel 6 properties I’ve ever been to. Very clean and quiet. Kitchen has a fridge, microwave, toaster and stove top. There are no dishes or cutlery provided. A very good value for Dallas. The area around the motel is pretty sketchy with lots of homeless people and drug addicts, but if you stay on property you’ll be fine.
- 4/5
One of the best Motel 6 properties I’ve ever been to. Very clean and quiet. Kitchen has a fridge, microwave, toaster and stove top. There are no dishes or cutlery provided. A very good value for Dallas. The area around the motel is pretty sketchy with lots of homeless people and drug addicts, but if you stay on property you’ll be fine.
- 5/5
The staff were extremely helpful specially frank and Rishi.
- 5/5
The staff were extremely helpful specially frank and Rishi.
- 3/5
I would love my deposit that I never got back paid in cash
- 3/5
I would love my deposit that I never got back paid in cash
- 5/5
Professional and friendly staff. Go above and beyond their duties. I highly recommend this hotel. Thank you.
- 5/5
Professional and friendly staff. Go above and beyond their duties. I highly recommend this hotel. Thank you.
- 5/5
Cozy kitchen, friendly and professional staff. Conveniently located to interstates. Clean room thanks to the room attendants.
- 5/5
Cozy kitchen, friendly and professional staff. Conveniently located to interstates. Clean room thanks to the room attendants.
- 5/5
Clean room, nice kitchen, free parking, nice surroundings lots of trees.friendly staff, security cameras on the premises.
- 5/5
Clean room, nice kitchen, free parking, nice surroundings lots of trees.friendly staff, security cameras on the premises.
- 5/5
Great
- 5/5
Great
- 4/5
It was clean, in good shape, and there seem to not be any problem people. They allowed pets for free, bed was comfortable, shower was hot and clean. I just wise the had better parking and maybe a bigger area for dogs to use the restroom. I did not like that you could not come into the lobby, you had to talk to them, anytime of day or night, through the night window.
- 4/5
It was clean, in good shape, and there seem to not be any problem people. They allowed pets for free, bed was comfortable, shower was hot and clean. I just wise the had better parking and maybe a bigger area for dogs to use the restroom. I did not like that you could not come into the lobby, you had to talk to them, anytime of day or night, through the night window.
- 5/5
Awsome
- 5/5
Awsome
- 5/5
The team's staff provided friendly service, the rooms were maintained to a high standard of cleanliness, the laundry service was excellent, and the air conditioning performed optimally.
- 5/5
The team's staff provided friendly service, the rooms were maintained to a high standard of cleanliness, the laundry service was excellent, and the air conditioning performed optimally.
- 4/5
Nice room nice staff
- 4/5
Nice room nice staff
- 1/5
The man attending the front desk was very rude. Had a problem with the little ID. He just turned the style flat no can’t help you.
- 1/5
The man attending the front desk was very rude. Had a problem with the little ID. He just turned the style flat no can’t help you.
- 5/5
Good
- 5/5
Good
- 5/5
I’m still there love it
- 5/5
I’m still there love it
- 2/5
Room 138 has roaches all in the bed and tub and kitchen area but they were nice enough to swap rooms out and it was ok. Deposit is too high for them to have roaches Ngl!
- 2/5
Room 138 has roaches all in the bed and tub and kitchen area but they were nice enough to swap rooms out and it was ok. Deposit is too high for them to have roaches Ngl!
- 5/5
Muy bueno y comodo y limpio
- 5/5
Muy bueno y comodo y limpio
- 5/5
Very pleasant atmosphere!
- 5/5
Very pleasant atmosphere!
- 5/5
Very nice
- 5/5
Very nice
- 1/5
Rude arrogant people with no common decency.
- 1/5
Rude arrogant people with no common decency.
- 5/5
Buena cama. Limpio amables buen precio seguro. Traquilo y muy buen lugar
- 5/5
Buena cama. Limpio amables buen precio seguro. Traquilo y muy buen lugar
- 5/5
It’s Average it’s not embassy suites but it is suitable if your just need the basic’s
- 5/5
It’s Average it’s not embassy suites but it is suitable if your just need the basic’s
- 5/5
Great stay
- 5/5
Great stay
- 1/5
John mack told me i would get a full refund and never got anything back.
- 1/5
John mack told me i would get a full refund and never got anything back.
- 2/5
I stayed here for almost 2 months due to my work travel. At first, the room I was put in was infested with roaches. I told management of this issue a couple of times. Pest control did come by once and sprayed the room, but there was no difference. Finally after being upset about the infestation and seeing that nothing could be done, I requested to move rooms and the front desk had no issue with that. They even compensated me a free night due to the inconvenience. My second room was decent, minus the air conditioning unit going out for a couple of hours (which maintenance came and fixed within a few hours of it breaking). Overall, the front desk staff were very nice and shoutout to the HOUSEKEEPING service! They always provided me with service whenever I needed it and were prompt. If you absolutely need to stay here, it is okay in my opinion given the circumstance. The area is questionable. I did like that the motel is sort of away from the main busy street, but there are a few characters out there so be safe if you ever stay here! Never had an issue with security, my car was safe and it was not very noisy.
- 2/5
I stayed here for almost 2 months due to my work travel. At first, the room I was put in was infested with roaches. I told management of this issue a couple of times. Pest control did come by once and sprayed the room, but there was no difference. Finally after being upset about the infestation and seeing that nothing could be done, I requested to move rooms and the front desk had no issue with that. They even compensated me a free night due to the inconvenience. My second room was decent, minus the air conditioning unit going out for a couple of hours (which maintenance came and fixed within a few hours of it breaking). Overall, the front desk staff were very nice and shoutout to the HOUSEKEEPING service! They always provided me with service whenever I needed it and were prompt. If you absolutely need to stay here, it is okay in my opinion given the circumstance. The area is questionable. I did like that the motel is sort of away from the main busy street, but there are a few characters out there so be safe if you ever stay here! Never had an issue with security, my car was safe and it was not very noisy.
- 5/5
De primero tuve un inconveniente con la reservacion, pero llame al servicio al cliente y me atendio María, muy amable y servicial me ayudo para llegar a mi destino.
- 5/5
De primero tuve un inconveniente con la reservacion, pero llame al servicio al cliente y me atendio María, muy amable y servicial me ayudo para llegar a mi destino.
- 3/5
The positive: I was impressed with how well the property was lit at night. From what I could tell in the office, they have several security cameras located throughout the property. The extra lighting is a huge plus and I rarely find in the hotels I stay at. The bathroom seemed clean with plenty of towels and soap. The kitchenette with stove, microwave, mid-size refrigerator, cabinet space, and shelving, was a nice amenity. It would have came handy if I were staying more than one night. Although, I didn't sleep very well, the room was quiet. I may have been just lucky with the room location. The negative: The room was small, didn't smell very well, and the air conditioning, while running, sounded like an electric can opener that wouldn't stop opening cans. The sheets were stained, or dirty, right on top which was easily viewable after making the bed. If you can't clean them, please replace them. The wireless internet signal was so weak it was unusable, which was very disappointing. I may have been just unlucky with the room location.
- 3/5
The positive: I was impressed with how well the property was lit at night. From what I could tell in the office, they have several security cameras located throughout the property. The extra lighting is a huge plus and I rarely find in the hotels I stay at. The bathroom seemed clean with plenty of towels and soap. The kitchenette with stove, microwave, mid-size refrigerator, cabinet space, and shelving, was a nice amenity. It would have came handy if I were staying more than one night. Although, I didn't sleep very well, the room was quiet. I may have been just lucky with the room location. The negative: The room was small, didn't smell very well, and the air conditioning, while running, sounded like an electric can opener that wouldn't stop opening cans. The sheets were stained, or dirty, right on top which was easily viewable after making the bed. If you can't clean them, please replace them. The wireless internet signal was so weak it was unusable, which was very disappointing. I may have been just unlucky with the room location.
- 2/5
Please do something about the roaches
- 2/5
Please do something about the roaches
- 4/5
You get your money worth
- 4/5
You get your money worth
- 5/5
It was great
- 5/5
It was great
- 5/5
Did not have a problem & loved the extra security especially since we are from out of town working and have all our tools in the truck. So I sure felt safe
- 5/5
Did not have a problem & loved the extra security especially since we are from out of town working and have all our tools in the truck. So I sure felt safe
- 3/5
When I arrived I had me and my daughter and I had to cart everything to my room while carrying my daughter and I asked if they had something that could assist me like a cart they said no and proceeded to let me struggle and not even ask if they could help.I called the office to let them know the fridge wasn’t working and nobody ever came to check on it. The bathroom door had a crack on the bottom of it so it would make a loud noise when opening. The thermostat was extremely loud and made weird noise when going on and off.
- 3/5
When I arrived I had me and my daughter and I had to cart everything to my room while carrying my daughter and I asked if they had something that could assist me like a cart they said no and proceeded to let me struggle and not even ask if they could help.I called the office to let them know the fridge wasn’t working and nobody ever came to check on it. The bathroom door had a crack on the bottom of it so it would make a loud noise when opening. The thermostat was extremely loud and made weird noise when going on and off.
- 5/5
Great
- 5/5
Great
- 5/5
Great and quiet
- 5/5
Great and quiet
- 5/5
Will stay again!
- 5/5
Will stay again!
- 5/5
nice!
- 5/5
nice!
- 4/5
This is an excellent place to rest, the cleaning people were very friendly, I used the laundry, it works very well, the place is clean, in general I liked it because it was quiet and pleasant
- 4/5
This is an excellent place to rest, the cleaning people were very friendly, I used the laundry, it works very well, the place is clean, in general I liked it because it was quiet and pleasant
- 4/5
Constant knocking at our door
- 4/5
Constant knocking at our door
- 5/5
Safe, clean, quiet overall
- 5/5
Safe, clean, quiet overall
- 5/5
Mgr awesome ppl are nice and there's not any prostitutes anymore they really cleaned this place up
- 5/5
Mgr awesome ppl are nice and there's not any prostitutes anymore they really cleaned this place up
- 5/5
The room was very nice and clean. Just wish they had softer pillows but other than that it was a very good experience
- 5/5
The room was very nice and clean. Just wish they had softer pillows but other than that it was a very good experience
- 4/5
- 4/5
- 4/5
The smell of cigarettes is annoying
- 4/5
The smell of cigarettes is annoying
- 3/5
On the cheaper side. Nothing outstanding.
- 3/5
On the cheaper side. Nothing outstanding.
- 5/5
They have done a great job getting rid of the undesirables . Complete transformation. Nice to see it can be done . 3 night security men always there . Safe place now
- 5/5
They have done a great job getting rid of the undesirables . Complete transformation. Nice to see it can be done . 3 night security men always there . Safe place now
- 2/5
- 2/5
- 2/5
There was homeless people sitting on the stairs of the studio 6 complex, it was ROACHES AND BED BUGS IN MY ROOM.
- 2/5
There was homeless people sitting on the stairs of the studio 6 complex, it was ROACHES AND BED BUGS IN MY ROOM.
- 3/5
It was good except the overflow of garbage downstairs, I don’t think they have someone who can maintain that. I think they should put a big dumpster outside in the lot close to rooms, that way their is no need to worry about overflowing trash throughout the day, it looks tacky and stinks.
- 3/5
It was good except the overflow of garbage downstairs, I don’t think they have someone who can maintain that. I think they should put a big dumpster outside in the lot close to rooms, that way their is no need to worry about overflowing trash throughout the day, it looks tacky and stinks.
- 5/5
I'm having to rent two rooms for my family. The rooms are exactly what we needed for the price I'm able to pay. Clean and accommodating.
- 5/5
I'm having to rent two rooms for my family. The rooms are exactly what we needed for the price I'm able to pay. Clean and accommodating.
- 1/5
Never even stayed. Canceled my reservation and still got charged.
- 1/5
Never even stayed. Canceled my reservation and still got charged.
- 1/5
It was horrible they were so mean and didn’t want to fix anything and then they got upset with saying I complained too much! So much going on in that place!
- 1/5
It was horrible they were so mean and didn’t want to fix anything and then they got upset with saying I complained too much! So much going on in that place!
- 4/5
Great staff
- 4/5
Great staff
- 1/5
Ghetto
- 1/5
Ghetto
- 3/5
Room is small but otherwise everything is ok
- 3/5
Room is small but otherwise everything is ok
- 2/5
However, many things in yhe room needs repair or replace. Full of cockroachs. Everything is far away including the bus station.
- 2/5
However, many things in yhe room needs repair or replace. Full of cockroachs. Everything is far away including the bus station.
- 5/5
Good place
- 5/5
Good place
- 5/5
Clean and nice place, nice customer service also! highly recommended! 👍
- 5/5
Clean and nice place, nice customer service also! highly recommended! 👍
- 4/5
It was very convenient for me, value for money and clean
- 4/5
It was very convenient for me, value for money and clean
- 5/5
It wasca quite affordable place that we now call home.
- 5/5
It wasca quite affordable place that we now call home.
- 2/5
Won’t stay again. This hotel had cockroaches.
- 2/5
Won’t stay again. This hotel had cockroaches.
- 5/5
It was quite nice clean
- 5/5
It was quite nice clean
- 2/5
More of a place for out of town workers.
- 2/5
More of a place for out of town workers.
- 3/5
Quiet but the room was a little hot and humid like.
- 3/5
Quiet but the room was a little hot and humid like.
- 2/5
Poorly maintained, smelled baf
- 2/5
Poorly maintained, smelled baf
- 1/5
Too Many Roaches
- 1/5
Too Many Roaches
- 1/5
There was no power for a week
- 1/5
There was no power for a week
- 2/5
The property and staff were good people but staying there was not so great due to electricity being out it was very hot and uncomfortable
- 2/5
The property and staff were good people but staying there was not so great due to electricity being out it was very hot and uncomfortable
- 4/5
This was a good transit point for a larger and more complex stay in the area. The room was basic, clean, and comfortable. It came with a full kitchen so extended stays would have been manageable. The staff was friendly and informative and when my plans changed unexpectedly they helped me meet my new needs. I would gladly stay here again.
- 4/5
This was a good transit point for a larger and more complex stay in the area. The room was basic, clean, and comfortable. It came with a full kitchen so extended stays would have been manageable. The staff was friendly and informative and when my plans changed unexpectedly they helped me meet my new needs. I would gladly stay here again.
- 2/5
However, Fred was very polite and helpful. Extra $100 deposit required once onsite and not listed on hotels.com website
- 2/5
However, Fred was very polite and helpful. Extra $100 deposit required once onsite and not listed on hotels.com website
- 3/5
it only needs good depth cleaning
- 1/5
A infestation of roaches on headboard, bathroom, walls, doors, everywhere. Room air quality was super stuffy, comforter was bumpy and icky feeling. Was switched to a different room with roaches present as well. Property is very poorly kept.
- 4/5
Nice staff and checked me in fast. Thanks!
- 1/5
Nasty
- 4/5
Staff very nice , willing to help whatever you need
- 5/5
Love the places only thing is to many prostitutas at the entrance
- 1/5
As soon as we walked in the room we were greeted by several cockroaches covering the kitchen floor. We had to sleep with all the lights on so the bugs wouldn't come back out. We will definitely not stay at this location again.
- 3/5
Motel 6 is right beside it and it is very confusing. Studio 6 is on stemmons right past the motel 6. Anyway the hotel is fine if you feel safe in dangerous areas, but don't suggest for family.
- 3/5
Stay was comfortable enough - room was tiny but modern and clean, and with a full kitchen (though no dishes or cutlery). Saw a couple cockroaches during my stay, and my key card de-magnetized each day, but staff were very quick to fix the key card (though I would've been much more annoyed if my room was a decent walk from the office). There are questionable characters who loiter just outside of the gates of the property, and though I never felt unsafe, its not ideal.
- 5/5
10 of 10 again
- 1/5
The first room we went into smelled like pot. The second room still did but not quite as bad. The bedspread was stained. Room was dirty. When I checked in around 7 the first night, there were men checking out
- 1/5
I never had a tv that worked. The office guy never went to check it out like he had said he would. Just horrible customer service. They make you feel unwelcomed.
- 5/5
I am a Uber & Lyft driver in Tyler Tx. When I have a 2 hour trip from Tyler to DFW I stay in Dallas over night so I can do some runs at DFW AND Love Field. I have stayed at several inexpensive hotels and always found something that would disappoint me. NOT HERE!!! My stay was extremely perfect. Room was clean and comfortable, no odd smells (it was a smoking room) no bugs, bed AND PILLOWS were comfortable. I slept amazingly. Thank you for the great stay. Next time I will add pictures..
- 5/5
The guy who checked me in needs a raise and I'm not that easy to please but he was definitely 1 of my top 5 customer service of all time
- 1/5
There was nothing to like. There were roaches in the fridge & all over the sink where we kept our toothbrushes. The smoke detector & other vents were dangling from the roof & lastly the worse part, the AC was on a timer, where it was turning off every 5 minutes to conserve energy im assuming but it would remain off for a long time, getting really hot in this Houston summer heat. We cancelled our second night & had to move to another hotel.
- 5/5
PEACEFUL
- 4/5
Well, Place is very quiet and in safe neighborhood. Service was up to the standard. I saw few roaches in the room, that was my only concern. But, room inside was clean.
- 5/5
Was the most amazing experience of all time that any studio 6
- 2/5
The placed had a heavy smoke smell, sheets were not cleaned properly, towels were dirty, found cockroaches in the room. I know it’s not a 5 star hotel but a cheap stay, regardless cleanliness is the least you should get. When asked for a refund or some sort of compensation at check out. They said they would speak to the manager to send a refund, of course that refund never came.
- 1/5
Front desk people are very rude
- 5/5
Check in was quick staff was friendly. Overall a great experiance.
- 4/5
Room key worked after 7 or more tries. Had to get a new room key. Only thing is that they left the gathered trash in the walking path instead of taking it to the dumpster.
- 3/5
We were put into the wrong room as well they didn’t tell us we were gonna have to put 100$ deposit fee until last minute and there were bugs in the room
- 1/5
Disgusting
- 1/5
I paid for a night and never stayed
- 1/5
I paid for a room but when I got there, staff tells me there is no such room as the one I booked. They blamed Expedia for a random listing. Then asked me how much I paid and said it was not even possible to get a room with 2 beds for what I paid. Expedia was no help either! I spent almost 3 hours on the phone (6 phone calls since I kept getting disconnected) without resolution. I was stranded 3 hours from home with no hotel room and no reasonable solution! I still don’t even know if I get my money back! According to Expedia CSR, they will send me an email (still haven’t got) and I have to supply them with the name and job title of the person who declined to provide me with a room. Then if the hotel agrees, Expedia will process my refund. WHAT? Mind you, GPS took me to the wrong property, who directed me to a different property, which was the wrong one and and they directed me to a different location that turned out to be the right one. After telling CSR this, the Expedia CSR provided me with a phone number to call the property. With him on speaker phone, we used a different cell phone on speaker phone to call the number he provided us that was supposed to be the number to the property. This number was not even a working number!!!! CSR had no explanation nor solution. Just kept telling me this was required and had to be provided by me for Expedia to consider giving me a refund! It’s now 4 days later and I still haven’t heard anything back from Expedia or got my money back!
- 1/5
I did not like this nasty hotel at all, i mean it was so many roaches and fruit flies everywhere. The roaches where in the tub as well as in the toilet. The pots and skillets all had old food and mold in them. This was not only a nasty place to stay, but it also is riddling with drugs and prostitution. I went to the front desk with my complaints, all they could say was "I'm sorry" no refund no discount etc. i would never ever recommend this hotel to a dog, its so nasty.
- 5/5
wonderful people!
- 3/5
Found a few roaches in my room.
- 4/5
Good stay, no complaints.
- 1/5
I did not like the property and the smell
- 2/5
This property ask for a 100 dollar deposit for what it barely had coffee pot in room saying that it was broken 1 set of towels and roaches every where i have stayed at this place 2 years ago it uses to be nice now dirty and really bad
- 2/5
I liked that we had a fridge&freezer, coffee maker, microwave, two burner stove, pots/pans/utensils. Everything was clean, saw no bugs. sheets had burn holes in non smoking room. The heater was only throwing cold air.they said we had to let it warm up. Hours later.A man came, he was very polite but he did not wear a mask.he couldnt fix it.a mexican went also did not wear a mask.he "reset" it. it never got warm.electric got cut off at 11:30PM. for the 6 hours we were inside the room we had no heat. It didnt restore until the next day at 12:30ish. We called A hour later he went and he fixed it.I called&man kept cutting me off.Got upset that I asked what, if anything, could they do for that issue of heater not working. He kept saying that they gave me a disclaimer when I checked in saying they wont give money back if power goes back out.(not true) man was on the phone while attending me.& said I should have told them I wanted to check out so they could give me another room. I tried to reason with him&tell him I was trying to be patient.Next day my husband called, also respectfully asked the same (without knowing I had called)&got told same thing from man who also cut him off.When our reservation was up I called &asked to rent another day, they said no. He said go to the office&he will tell me why. I went & he said bc I tried to get a free night. I said no I didnt, I would've been fine with a discount, not bc of no power, but bc of no heat. He got an attitude, raised his voice.&m
- 1/5
We showed up and there was no electricity. Was unable to get a refund.
- 1/5
Came here and there is no electricity or heat. This should have been disclosed before purchase. I was told the electricity will turn on within the hour and I been here for two hours. I’m Leaving now because it’s too cold to sleep here. I request a refund.
- 5/5
Awesome!
- 4/5
The hotel itself isn’t terrible you can tell there has been some remodeling done to it. The hotel did have cockroaches. I only saw one big cockroach and two baby cockroaches durning my three day stay, and they only made their marvelous appearance The night before I checked so idk.
- 1/5
First off i got to the room late so i didnt see the roaches at nite but baby when the sun came up.....Those roaches started walking like they stayed in the room......DONT NOT STAY AT THIS PROPERTY
- 3/5
Guy at front desk was nice, helpful and got me checked right in. The room was very dirty, I cleaned up the floor myself just to be able to stay the first night, I left the next morning giving up my second night. No refund but couldn’t stay in the mess. It was beat up. Stained, falling apart and very dirty
- 4/5
My stay was great housekeeping was on point and the front staff was polite.
- 1/5
Front desk wasn't too friendly. Wouldn't even make eye contact. The room had a big burn hole in the comforter that went clean thru the matress. I found a used serenge and spoon with what seemed to be drugs on it. And a tile missing from the floor in which I cut my foot open on. SMH... Nice stay to add my vacation.
- 3/5
Property needed updating and repair but good for the price