Hampton Inn & Suites Dallas Downtown

I had a pleasant experience

Good

Front desk staff N/A

I had an excellent stay, clean room, good customer service from the staff, and the breakfast was good. Only one thing I didn't like was room service, tidy up the room, is available every other day.

Valet was wonderful and stay was amazing!!

The perfect stay in our opinion. Very clean and well maintained. Breakfast was very good with a different hot selection each day plus a waffle machine. Kudos to staff for there knowledge and friendliness. Location felt safe and very convenient to walkable restaurants and city parks. Will definitely stay here again.

Very clean and comfortable bed. Breakfast was great too.

Clean room, easy access, staff good attitude, good price,

Clean room, good food, close to the att&t plaza and restaurant.

Exceptional

If you’re looking for a stress-free stay in Dallas without breaking the bank, this Hampton Inn is a fantastic pick. We were thoroughly impressed by several factors that made our trip much smoother: * **The Room:** Surprisingly **spacious and incredibly clean**. It didn't feel cramped like many city hotels, giving us plenty of room to relax. * **The Service:** The staff and valet team were the highlights of our stay. They were genuinely welcoming and went out of their way to make us feel at home from the moment we pulled up. * **The Location:** You’re **close to a variety of great food options**, making it easy to grab a bite without a long commute. * **The Value:** Easily the best part—the price point is unbeatable compared to other hotels in the immediate area. **Bottom Line:** You get high-end hospitality and a pristine room for a fraction of the cost of neighboring spots. We’ll definitely be back!

Hotel was nice and staff very helpful and convenient to walk to JFK and other downtown attractions

Very good

Very good

Exceptional

Absolute amazing city and Hampton Inn. There is a modern and old world vibe that is magical. The room is clean and spacious. The bed is VERY COMFORTABLE. There is WiFi and the staff has been welcoming and accommodating for all of my needs. The room is quiet despite the bustling city noises. They provide Breakfast, looking forward to that! The Inn has a large bar with delicious margaritas 🍹 😋 and a wide variety of liquor to chose from. There is even a pool for the family to swim and enjoy time here without ever leaving. The location is nestled downtown in the heart of the city. Downtown Dallas is clean and I enjoyed walking around to get the night vibes. The valet guys are amazing.

Hotel was clean and well-kept. In a safe area of Dallas that was walking distance to restaurants and sightseeing. Staff was friendly and helpful. Offers valet parking. The breakfast had a good and selection. Would book here again.

Clean room

The indoor pool and staff The room was kinda small but was nice and clean

Exceptional

The indoor pool and staff The room was kinda small but was nice and clean

Every thing is decent

Every thing is decent

Exceptional

Nice clean room

Everything was beyond expected. Staff were friendly and helpful.

Exceptional

Friendly staff

Everyone was kind courteous! We will be coming back.

Everyone was kind courteous! We will be coming back.

Great location for visiting attractions of downtown Dallas. Good hotel, clean and comfortable. We had a king suite which was very spacious, and for a longer visit would be ideal if you wanted a bit of downtime Bathroom window had no blind on it and it was large plain glass, we were on 12th floor, but did feel a little exposed.

Clean room Attentive staff

Rooms were quiet. Couldn’t hear the neighbors

Everything it’s so perfect

Location was perfect. Staff was so helpful. Very clean. Nice breakfast

Clean room, large breakfast variety, pool large enough, building unique hallways

Gabby was very professional and a pleasure to communicate with. The breakfast was sufficient and had a variety of baked goods . Coffee delicious. Would stay again

Very good

Great spot friendly staff and helpful Nothing it was a lovely room

Exceptional

No complaints. Great room, great stay!

My vehicle was damaged/vandalized and I was told the valet was safer

Breakfast was delicious, hot and fresh Valet service was convenient and courteous.

Wonderful staff!

Exceptional

Very kind staff and very clean room. Great stay!

Everything was great except we got there 2 hours before technical check in time and they wanted $75 to check in two hours early. Other than that, a top notch experience.

Great location, reasonable price, great rooms.

Great property downtown clean,cozy comfortable and good contential breakfast ! I would recommend this hotel. !

Rooms were nice. Air conditioning worked very well. Breakfast was good!

The room was clean and comfy! The bathroom was my favorite part.

Breakfast was good every morning. Rooms and entirety of the hotel was very clean. Staff were pleasant and helpful.

Check-in was quick even when it was very busy. Breakfast was great!

Convenient, excellent location, room was so spacious and felt brand new, breafkast included was a plus. Very friendly staff

Na

Great location! Walking distance to great restaurants and farmers market. Very clean!!

Person working check in didnt act like he wanted to be there. The place was clean and the room was clean.

The staff was helpful and the breakfast was awesome. Valet parking is too expansive and there is cheaper parking nearby. Was there for a concert at Dos Equis Pavilion. Took an Iber to venue which was great.

Location was everything! The staff was very friendly and helpful. They had complementary breakfast. I had a nice stay for the Dallas vs Lakers game.

It is close to the art center and the place is really nice and clean

Everything was well kept. Beds were comfortable and clean smelling. Nice indoor poor. When I stay there again. I will valet park. It was only $10 more than parking outside in another parking lot behind the hotel. We were able to walk to several restaurants and bars while we were there. There was a park very close too.

I love the way the furniture is as rearranged in the room

Bed/pillows wasn't as comfortable as other properties. Room was mostly clean. Overpriced for quality of hotel

The guy in the morning was not very nice or helpful. but everyone else was so amazing very friendly.

parking was absurd cost

The guy at front desk in the morning was not nice very rude .all the other front desk staff was very nice greeting everyone they walked through and was helpful to everyone.

I do not recommend anyone staying at this hotel. We had lots of roaches in our room lots of homeless people downstairs sketchy area. Stay away from this area and hotel.

Room was spacious and the bed was comfortable.

Nice clean room, comfortable bed, plentiful breakfast with many options.

This was not at all what we were expecting, especially for the price. upon check in, the staff wasn't very welcoming at all. They also didn't mention that you needed to scan your card in order to manage the elevators. We checked into our room and the fan wasn't working, the fridge was broke, and it was almost 80 degree's in our room. We go down and all that's offered is for them to send someone up to fix it. I then go down again to ask them to please move our rooms or give us a refund. They did upgrade our room, but you could tell they were annoyed by this. I will never stay here again.

Friendly staff

They don’t have self park and the valet is 50 per day + tips

Nice rooms. Clean and spacious

Having security was a plus. My kids loved the pool. 24 hr laundry room came in handy after a long road trip.

Front desk staff was on their phone many times and wasn’t friendly or helpful when asked questions about the surrounding area. The valet attendants were so friendly and welcoming, though. Although the hotel had snacks and drinks near their front desk area, they were greatly overpriced. Also, although the hotel advertised as a pet friendly hotel, we could not find a close area for walking our dog to relieve himself. The hotel room was very nice, however, and a great size for my family of 5 and our service dog.

It was nice and clean. Thank you

Rooms were large and clean ( suites)/the guy who checked us in wasn't friendly at all , rude/ very clean large rooms / the ladies we encountered at front desk were very helpful and friendly / many food places walking distance / excellent valets / overall good experience

Perfect spot to be close to everything!

Excellent

Had a great short (1 night) stay at Hampton Inn & Suites Dallas Downtown. Room was very clean, spacious and comfortable. Breakfast (included) was fresh and had a great variety of menu items. Location is excellent. Close to everything. A short walk to the Kennedy Memorial and Sixth Floor Museum. Thoroughly recommend this property if you're travelling to Dallas.

Yes

Valet parking needs too improve. The links they use too get your car sometimes work

Clean room. The person who checked us in was pretty stern for the brief encounter. The night staff was friendly and helpful. Parking suggestions could be better. All the front desk said was "all we offer is valet". Businesses that go above and beyond would be knowledgable about other parking in the area. Breakfast was good and plenty of seating.

Wonderful, will be back.

The parking was a big surprise. Parking is mandatory valet at 50 per night. The breakfast was good. But the water pressure and hot water was awful.

The hotel and staff are excellent. Room was clean and comfortable. The only reason for 4 stars is the pool is not heated

Hotel was beautiful. Parking however, was terrible.

Great experience. No complaints.

Clean room

I’ve been staying in hotels for decades now and I have never ever enjoyed a better hospitality and customer service experience than I had when being helped by Di ane. I have never stayed at a Hampton inn before but will try to find ways to stay there again and again thanks to the impeccable precedent set by Diane.

We were easily able to walk to The Majestic. Also several nice restaurants nearby.

Super cute room, the swimming pool was awesome, and the breakfast rocked!

Front desk lady Gabby was very nice and honest and the supervisor as well the only thing i didn't like was the parking situation i was told that if i parked at the lot around the back my vehicle may get broken into which gives you no other choice but to do v parking

Clean

Our stay really wasn’t that bad. The problem was, even though Hotels.com said there was 3 rooms available when we booked, when we got there, the hotel had already sold the rooms. So we had to wait over an hour for them to fix their mistake before we could check in.

Great place to stay. The rooms are very clean and so is the shower. The only issue is the comforter and bed sheets had blood stains on them. The breakfast was very good too. The staff very courteous and welcoming.

Walking distance to lots of restaurants and museums

My room smelled of dogs.

Need new thicker pillows. A variety would be nice. 2 soft and 2 thick per bed. Enjoyed the stay. Great staff.

Our rooms toilet didn’t always flush and the ac didn’t seem to be working. My husband fixed the toilet. And we weren’t too hot just on the warm side. To be fair we didn’t say anything. Otherwise it was a great price for the area. The pool needed to be warmer to really have fun.

To start the trip was fine. The afternoon clerk was friendly but the morning clerk was not. He was actually rude and not very personable to greet people when they are checking in. The suite was great but our AC went out that night so we woke up hot and had to get dressed in the heat. We had to change rooms which was very inconvenient but the suite was the same it was also very nice. The Valet service was also great and very helpful. Our stay was good for the weekend we were having but not great for the weekend wanted to have.

The property has some age and shows, however they are renovating in some areas.

The staff was great and very helpful! Air conditioning kept the room cool and my room was clean and spacious.

Los colores daban la impresión de que estaban muy viejos pero en buenas condiciones Lo que sí noté es que algunos muebles estaban muy maltratados El desayuno estaba excelente No me puedo quejar La persona que nos atendió fue muy amable y muy agradable

Ac was broke in room. Didn’t accommodate with another room.

Staff was friendly, room was clean, we slept well. Would definitely stay again.

Yes

Clean room. Good breakfast

Public parking only or valet.

Clean room, decent breakfast

Yes

The room has spotless nice and neat!

Clean room

Very clean. Great staff. Pretty quiet. Only negative is that it is valet only, no self parking.

Location and cleanliness

The staff was courteous, the amenities was good, breakfast availability and choices was great, the king studio was wonderful. There was great views of the city. Uber was easy to get from this location. Downtown was also walkable.

Great experience

Nice clean and good location

For the room price and 50.00 valet parking per night, and 2 out of 10 breakfast, cold pool I'd probably stay somewhere else. The staff was fine. Room was clean enough but dust and dirt on so many surfaces. Sheets were stained.

Clean room and convenient spot and great service

Old needs updating!! Breakfast was fine. Good location.

Great staff and even better location

We had dinner reservations for our anniversary. We planned to check into our hotel room at 3 PM. As we approached the hotel, we noticed the police had the road blocked and smoke coming from a crowd of people in front of the hotel that were protesting. My assumption was there was a smoke bomb. I immediately contacted the hotel directly and spoke to the front desk and ask how we should handle this since we were needing to check in and get ready to go to our dinner reservations. The lady at the front desk told me she did not know what to tell me nor did she know when the riot protest and police barricades would be gone so that we could check in. I contacted Expedia after waiting for an hour and a half to check in at which time Expedia informed me that my reservation was nonrefundable. The representative from Expedia called the hotel and shortly after the riot protest crowd and police moved down the road a little further, making it possible for us to reach the hotel and check in however this did not allow us enough time to make our dinner reservation as you can imagine finding somewhere to have dinner on valentines without a reservation in downtown Dallas area is virtually impossible. This was not only valentines but also our wedding anniversary we were celebrating.

The hotel is nice but the water pressure wasn’t strong at all. The valet service is horrible for $65 a night. Also did I mention, they wrecked my 70k truck & didn’t tell me nothing about it. I had to check for myself smh. Won’t be staying here ever again.

Yes room was very clean staff was super helpful

Everything stood out. I have never experienced a hotel where I was pleased from beginning to end. I have absolutely NO complaints.

I had a great time in the heart of DFW. Lovely staff and great, great breakfast. Will definitely be back!

Room was very clean and staff very courteous. Only down side is the $50/night valet parking or there is nearby parking for cheaper.

The staff was wonderful, the valets were super sharp, hotel was great

Exhaust fan in bathroom did not work

Booking cancelled with no prior notice

Very nice

Everything was excellent, except for the parking situation. I felt that we should have been allowed as guests to utilize the hotel's parking garage instead of relying on expensive valet parking or unreliable and unsafe public parking lots which were our only options. I would not have minded paying something reasonably extra for the opportunity to park on hotel property.

Room was good. Clean, spacious enough. Had the basics of what was needed. Checkin was easy on the app as well as no card access. Breakfast was good. Didn't know I had to do valet. It seemed optional on the hotels.com website. On theirs, it specifically said no self parking, which would be good to know that that would be an additional charge.

The check in was super easy valet was phenomenal!

Tuvimos un problema, y no me lo quisieron solucionar no les importo que estaba con niños ni nada. Nunca mas pienso hacer una reserva con este sistema.

Everything was fantastic! Staff and valet was super helpful and friendly. Great place.

Clean, friendly staff

Staff was extremely friendly and our room was amazing. The only problem we had was the bathroom door in the room. It’s a sliding door so you have lack of privacy and it’s hard to open from the inside.

Very clean comfortable room. Excellent breakfast. Safe. Good value. Near restaurants and bars.

A little sketchy.

Room cleanness, great service and breakfast

Room was clean, weird that there was no fan in the bathrrom. The heat wasn't working very well. It kept going into stanby mode & the room would get really cold & we would keep having to reset the system to get it warmed back up.

Yes staff and room were great.wish they had water bottles in the room.

Sound issue from pets. Gym was down and the pool was cold and across to another building not great signage.

The staff was friendly and helpful. The room was spotless. The hotel is within walking distance to all kinds of great restaurants, breweries, and shopping. AND we could see Neiman Marcus from our window!!

Yes

Clean room and great shower and lighting in the bathroom. Loved all the plugins in the room and bathroom

Stuff was nice.

Stayed here many times before but this time was very disappointed. The bathroom of our room had just a piece of paper TAPED up to the window and was about 3-4 inches too short on both sides. I could see outside with no problem so I know people could see inside.

Friendly staff, clean rooms and good location

Staff was super helpful and accommodating

Great

Breakfast was good and location was very convenient.

Terrible bed. The sidewalk outside would have been softer. Had to checkout and get another hotel. Did not get refund.

Amazing 👏

Very nice staff. Room clean.

Good locations, big room

My bed was unconfortable. And something kept biting me in the bed. I told my daughter to come lay in my bed. She did. N instantly jumped up & said. Oh yes. Something bit her. When they came in to clean room. The did not put my top sheet back on my bed .

Nice clean room. Good location.

Room and staff was

Room was clean overall but the rolling chair was stained and gross. Very unpleasant sight. Breakfast was good, more than expected, the attendant was great even helping my 6 yo son with a milk spill. Valet was pricey but worth it. They had those cars coming and going at a great rate. The over all stay was great and we would recommend and return to stay.

Y

Parking will be $60 per day, ridiculous. Save your money, book a stay where you can get parking included. Breakfast buffet was very disappointing. Hotel room small, don’t recommend at all.

Elevator key never worked and whatever the issue was it was not fixed. Had 6 or 8 keys made, had to ask front desk to allow us to go to our room!

very good

Parking was horrible- they had a parking garage but was out of order unless you did valet parking. $50 a night no thank you. So you had to park behind the building and walk up n around a block. My husband is disabled so made things very inconvenient

Parking as others have mentioned is ridiculous. Download the spot hero app and get something through that. I paid $18 for 2 nights in an uncovered lot a block and a half away. Saw covered places for under $30 for two nights.

The mobile response for room assistance was excellent.

You only have one option for parking which is expensive and slow, and if I were you make sure your room isn’t close to the road it is extremely loud.

Great night staff

The room i booked was not the room i was given on check-in. I even called the front desk to be sure my reservation would be honored. I needed a room with handicapped access and bathroom. I got a king size room but nothing was handicapped access. I also did the valet parking, and i was never sent the link to order my car the next morning. The front desk staff was sitting on the counters when i left, and i just went outside to ask for my car. I would not have booked this hotel if i had seen in the listing that valet parking only option at $50 a night. The entrance did not have a ramp in the sidewalk for access. It was hard to balance a walker while getting my luggage out of my SUV. The room had a kingsize bed, but only had 4 regular sized pillows and there wasn't any housekeeping services during my 2 night stay. The breakfast was okay, but dietary limitations prevented enjoying it. There was a sign to ask, but no options were available for lactose free.

Great location, clean rooms, friendly staff

Beware of paid parking, I was overcharged and they are non-responsive.

The breakfast was good. I would have like more variety like bacon not just sausage. The hotel was clean, staff was friendly.

Clean room and staff. Elevators are very slow. Breakfast was basic but good

Comfortable beds and friendly staff. Nice area

Water in the room too cold we family no one can take a shower it’s too bad and was the temperature 35 degrees out side how we will take ashower with a coold water

Clean, large room. Friendly staff.

No hot water

Every thing is good, the staff are very nice the room we have is very nice with a good view of the city

The staff were so helpful with recommendations and explaining how to get to amenities in the area.

Service was good

The property is average in almost everything. The only thing that I liked about the property was polite and helpful staff.

Very friendly staff and large clean room

Being a downtown hotel, you have to expect that it might be a bit tired here and there. But I had a lovely stay and thank you to the staff, who were very friendly and helpful. The room was large, clean and comfortable, if a bit dark. Breakfast was OK, apart from the coffee! But the best thing was the location, right downtown, close to bars and restaurants, with buses right outside the door, and trains (including to the airport) just a few minutes walk away. Oh, one other suggestion I'd make to them is "warm up the pool a bit". It's indoors, after all!

I had 2 night stay but the room service didn’t came to setup the room for the the second night of stay

I loved the room. People were very nice and helpful

Terrible

Had a great stay everything was good. But that breakfast was the best.

Breakfast was fresh with healthy options and different options each day. Parking was very expensive.

Was really big and comfortable room. Clean! Breakfast was pretty good option.

We came when the street was blocked because of a parade. I wish they had let us know in advance so we could find a different parking arrangement. Otherwise a very nice stay.

Yes, Clean Room

Clean and nice area

A perfect, safe stay in downtown Dallas! Very conveniently located. The room was perfect and the breakfast the following morning had variety in their offerings. The staff were very helpful as well.

Very nice hotel

They had oatmeal. I was in a hurry and had some. It was good. The area is safe. They have security at the front of the hotel.

Room was clean and staff was very welcoming.

Everything was good but our suite

The hotel has a great location but the customer service over the phone is not the best. I also didn’t like the mattress they definitely need to be updated housekeeping took almost an hour to deliver extra towels and one of them had BLOOD on them. Overall this hotel got the job done but would definitely stay somewhere else next time.

Parking options available by hotel is limited

Staff friendly but remember parking not included if booking online.

Good size room location ok but usual downtown crowd and noise

Room was dated and carpet was dirty but the staff were lovely

Yes

Staff was super nice and the room had a window with a real nice ledge to sit on and look out!

First time to stay here. Hotel was extremely quiet for the busy TX/ou weekend. I appreciated that. Great location in downtown. Clean and comfortable room.

The noise was terrible had the change the hotel

Large room with living room area. Walk in shower with rain shower head.

Loved it

Breakfast was good. Dining area was nice. Parking was Valet and they were nice and attentive and app was easy to use for car

simply great , amazing price for the stay. Very adequate for buisness trip

The staff was polite, and helpful. The room was not adequately cleaned. Pillows had a nasty smell and need to be replaced .The location was nice, I enjoyed staying downtown but the parking sucked. Paying 52 a day for parking was a bit unreasonable

The breakfast was amazing. Staff was very helpful. Great location. Many restaurants in walking distance.

Had 2 broken windows in my truck!

The staff was awesome very pet friendly and I was with 2 pitbulla

Noisy a/c or something kept me awake droning, curtains didn't close fully, letting in light.

Great location and overall conditions of the property. Only issue can be the

Great stay overall

It was convenient to get to American Airlines Arena. Staff was great,especially Ms Diane at front desk at night. Only problem couldn't control water temperature in bathroom. Only hot water,so taking a shower was difficult to not get burned. Even toilet bowl was hot water. I reported it and they were working on it.

The property itself was fine,the staff was great especially Diane at the desk at night. Our only problem was the cold water didn't work. So you couldn't adjust the water at the shower,sink and even the toilet tank was hot. When you used the toilet the bowl was hot steam coming up on your hind parts.

Close to the venue we were going to and plenty of dining choices in the area

Clean room great view

The heart of downtown Dallas is cool but definitely in a pricey side due to expensive parking, but if you don’t have a car or travel far this spot is convenient and good. I just wish they do clean the carpet, can tell the spots of dogs mess in the hall way. They can improve their continental breakfast. But overall it’s a good spot.

Clean room, good breakfasts, good location

Very understanding staff and great service overall

I love the option of the larger King Suite. Plenty of room for traveling with family. The air conditioning is always nice and cold. This hotel is a 6 minute Uber ride to Dos Equis Pavilion so it is super convenient when we go to concerts. The hotel is always super clean and the staff is friendly. Super nice hotel for the price!

Every detail was excellent

Good stay.

Room wasn’t cleaned throughly. Had some wrappers in my closet. Rooms were small. Area is considered good however there is a lot of homelessness in the area. It doesn't feel pleasant to walk at night. Theres only valet parking, they do not offer to park on your own which is annoying. It is 45$ nightly. Sometimes waiting for a car can take 15-20 minutes. Pool was cold.

.

The room was nice and walking distant to many stores and restaurants.

Great hotel. Clean!

Area was scary at night, I wasn’t aware of the homeless and sketchy area and all the paid parking

It’s excellent for exploring downtown on foot. Great location, and the rooms are super comfortable.

Kat was amazing!

The room and stay was excellent! Love the valet parking and how helpful the valet guys were. Overall excellent stay

Good location

The front desk lady was very helpful and accommodating

Great customer service

This hotel is pretty good.

It was wonderful except we had to ask to have our room cleaned.

Generally positive experience with nice and clean room, positive staff and good location. The minor issue was with sliding door in bathroom that was very difficult to manage (open and close). Rest all good.

Hampton Inn & Suites is in a great location in Downtown Dallas. This hotel is my hotel to stay in every time I'm in Dallas.

In a great location. Only 3 blocks from AT&T park and round the corner from hop on off trolley stop. Just bed is not comfortable. We had 2 queen bed facing Commerce Street on 14th floor. Strong shower and drainage. Breakfast is great too.

Good stay

The area is nice. I was disappointed to see people laying in the sidewalks and noone

Ac didn’t work well, they sent someone to try to fix it and he just adjusted the vent with a screwdriver and said that would fix it. Obviously did nothing

Good facility, clean

We also used Uber to get around town FYI Uber jacks up the prices after midnight so our 1 mile car ride was $35 and it only took us eight dollars to get there earlier that evening. I know that has nothing to do with the hotel but I just wanted y’all to know that if you’re reading this. It was a good stop in town around all the restaurants. I just couldn’t help to see ALL the homeless people. It’s sad! Dallas needs to cleanup there streets! Overall for the price you get what you get. I would have loved self parking.

Got dozens of flea bites from the second night of sleep, the room is in need of deep cleaning. Likely fleas from pet staying in the room before.

Great value

Great Service and Location

Bed is comfortable

Na

Great but in hot Weather would want a cool pool

Hotel in nice area close to many point of interest

Beds were comfy, breakfast had a great variety of options, staff was friendly and helpful. Great option for the downtown area.

Would stay again

The day of my wedding I asked room service to clean my room. All they did was bring the fresh towels & cleaned the bed, it was still left trash in my room nothing was cleaned so me and My Husband 💙 had to come back to our room that was dirty from that morning. One of the front desk, ladies said that if they had availability, she would have transferred me to another room because the way they left my room on my wedding night was crazy.

Breakfast was great and the bed were comfy.

It was great. We tried to change to a sister hotel closer to jobs and they wouldn’t let us. Other than that great!

The valet was terrible. 20 minute wait every time. Very rude as well.

Very nice, clean rooms. Felt very safe inside and out. Only disappointment was that the pool was closed for our entire stay. Any other inconveniences were entirely related to the fantastic location (traffic noise at night and $45 per day for parking), but that’s the cost of staying downtown and not the fault of the hotel. Good value all around. Would stay again for sure, but would triple check that the pool’s open. Dallas is HOT :)

Loved the comfort of the rooms. Staff (Alexander) made us feel welcome every time we saw him.

Food options

Check in was quick and efficient. Loved how clean it was. Beds were very comfortable. Spacious bathroom with great lighting. Breakfast was delicious with good amount of variety

The best thing about the stay was the relaxing area on the 2nd floor near the breakfast area. There is a long large table where we were able to hang out every night and enjoy friends and family

great place to stay

Excellent location and value

A lot of street noise at night and can hear other guest talking in hallways inside hotel room. Room was fine. Minor little upgrades needed in the rooms. Breakfast was okay. Did like how you have to use your room key for elevator. A lot of homeless in the area and construction going on

employees were very friendly

Great !

The room was spacious, clean and quiet.

Everything was very clean and staff was very nice. Also very safe around the area

amazing!! worth every penny! hotel was clean! perfecttt

Excellent

I stayed with my sister and my niece for two nights. I was very happy with my stay. Check-in was easy. The person at the front desk was friendly and answered our questions. Our basic two-Queen room was spacious and clean. I really appreciated the full-size handwash, body lotion, shower gel, shampoo, and conditioner that were provided. The handwash smelled amazing! The free breakfast was phenomenal. My niece (13 years old) LOVED making waffles both mornings, and my sister and I appreciated the variations we got with the eggs/Yukon gold potatoes/bacon on day one and the Western omelet (so delicious)/red potatoes/sausage we got on day two. Very filling, delicious, and the perfect start to the day. We only needed requests twice and both times the staff was quick to respond and assist. The location couldn't be better either. The central location made so many things walkable. We explored the AT&T Discovery District our first night and the installations were beautiful. The next day, we walked to Dealey Plaza and the Dallas Aquarium. When we did need to drive somewhere, we never waited more than two minutes for an Uber or Lyft. If you need a place to stay in downtown Dallas, I cannot recommend the Hampton Inn and Suites more. I will absolutely stay there again the next time I'm in Dallas.

It was fun

…

We had a dog in the next-door room that barked most of the afternoon and off and on all night after the staff said they would contact the people that were in the room and didn’t stop the barking and it’s an awfully noisy area downtown where every sound is multiplied from the street

Great spot to stay for a couple of days

The team went the extra mile and had a birthday ard and candy waiting in the room for my 13 yr. old grandson! Kudos!

Parking was expensive, the fridge didn’t work, house keeping did vacuum the floor

Checked in thru the app but still had to wait in line to check in thru the front desk for a key. Room was nice. The parking wasn't horrible but when we were checking out, we had to wait nearly 30 mins for valet to bring us our car.

Everything was great, the front desk staffs were amazing, I’ll definitely book again!!

The staff is friendly and attentive, they made my stay very comfortable

The buffet is like others in the industry, eggs, waffles. The pool was nice and clean, we bring the towels from the room because we didn’t find any in the pool place. The room was so comfortable but you can hear a little noise of the outside and I was at the 13th floor. The bed comfy and spacious, the pillows were nice and the sheets good. The bathroom place is spacious and separate the closet with the wc. They don’t have bellboy so you need to grab your things and go to your room. Overall the hotel was nice and a good place to stay. Bonus. You have a Starbucks on the first floor.

The hotel itself is good, but there are a lot of beggars at the door of the hotel and Starbucks.

Loved the location. Breakfast was great. Staff very friendly and helpful.

There was not much to do downtown Dallas except eating/drinking, some attractions, and museums. You have to travel slightly outside of downtown if you wanted to shop. There is the Farmers Market which my partner and I did find a couple cool hats and jams. Tried tasty foods and drinks. I was told during evening and nights, it can get a little "dangerous" downtown Dallas and was suggested certain areas that were safer. The Hampton was nicer than I though. Had a pool which I sadly did not get a chance to check out. I did use the weight room and breakfast was nice. There is wifi, tv is cable, which I didn't mind since golf, tennis, and basketball was playing during my stay so I enjoyed it. The concierge was really polite, 10/10 customer service.

We stayed for three nights and our room was never cleaned.

But parking is Valet only... no other safe parking garages or lots.

I

The night time staff was so accommodating. Not only did they give me a late check out when I requested it, they asked if I needed a toothbrush and toothpaste after hearing I was in because of a cancelled flight. It is the little things that make a big difference and that woman delivered!

The shower was amazing and easy to get to

The room was clean and organized Breakfast option was okay. The gym was very good.

Really nice, clean place. The staff are very helpful. The valet people were very kind. The breakfast is delicious. Be prepared for parking fees at least $20 across the street or $45 valet per day.

Thanks you guys!

When we ordered dinner for delivery, one of the employees did not allow the delivery driver to meet me inside the lobby. They asked me to run outside and meet them.

No room service

Perfect location, very clean, great breakfast, friendly staff.

Nice location just a little loud during the night (it’s downtown I get it). Breakfast was pretty solid and the shower head option wasn’t too shabby either

Good service

The location was great. Room was clean. Complimentary breakfast could improve on better healthier options.

Overall, it was a wonderful experience. The only downside was the surprise valet parking for an extra $50 that we weren’t expecting.

Just what I don’t like it was the noise, a lot of noise outside that we couldn’t sleep

Very welcoming! Loved our hotel room. Plenty of room!

Staff was amazing!

Assistant GM was a great help!

Aaron with valet was great! Super friendly and very helpful! This was the first time we’ve ever done valet and he made it a breeze. Helped us unload our vehicle and took everything to our room. Carl at the desk was fantastic too. He made the check in process a breeze.