Fairfield Inn & Suites Dallas West/i-30
About Fairfield Inn & Suites Dallas West/i-30
Located in Dallas, 6.2 miles from Dallas Holocaust Museum, Fairfield Inn & Suites by Marriott Dallas West/I-30 has accommodations with free bikes, private parking, a fitness center and a shared lounge. The property is around 6.2 miles from John Fitzgerald Kennedy Memorial, 6.2 miles from Sixth Floor Museum and 6.6 miles from Dallas World Aquarium. The hotel provides an indoor pool and a 24-hour front desk and free WiFi throughout the property. A buffet breakfast is available at the hotel. American Airlines Center is 7 miles from Fairfield Inn & Suites by Marriott Dallas West/I-30, while AT&T Performing Arts Center is 7.5 miles from the property. Dallas Love Field Airport is 6.8 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests praising the cleanliness and quietness of the rooms, as well as the friendly staff and good location. However, there are several complaints about the breakfast, including limited options, food running out, and late service. Additionally, some guests have had negative experiences with housekeeping and front desk staff, including issues with lost and found items, unhelpful attitudes, and slow or no response to requests.
- Clean and quiet rooms
- Friendly staff
- Poor breakfast service and options
- Issues with housekeeping and front desk staff
- 3/5
Quiet and clean room
- 4/5
Very good
- 5/5
Staff were efficient and polite. The property was very clean and well kept. Breakfast had several choices and the area was clean and comfortable. Our room was spacious and comfortable, although the bed was too hard and the pillows not supportive enough. Bed and pillows not to the usual Marriott comfort level.
- 4.5/5
Slight problem checking in but the staff handled it. Room was clean comfortable and quiet except when the trains went by. Breakfast was plentiful varied each morning Nice big walk-in shower. Finish work in bathroom was poor. Looked like a 5 year old had caulked the sink. Shower panel was cracked. Only one packet of in room coffee and no service for 3 days, had to go down to breakfast area for coffee
- 4/5
The location was in a great spot surrounding shopping centers and restaurants . I didn't like that we had to make our our breakfast and that the indoor swimming pool AC wasn't working, so we really couldn't enjoy the pool from the heat and the chlorine burning our eyes from the heat. The staff opened up the door that led inside the hotel. Eventually, it got better, and we were told a ticket would be put in to fix the AC . That's why I gave it an 8 score. Other than that, it was a great stay.
- 4/5
We had a nice stay. Breakfast was very clean, good and organized well. I hardly ever eat breakfast in hotels but did during this stay. Slept well. Only issue was noise. Not that there was a lot but we could hear the people walking/running upstairs. Could also hear people talking nextdoor. Overall though a decent stay. We would stay here again if we came to the city for events and things.
- 4.5/5
Superb
- 3/5
Pleasant
- 5/5
.
- 5/5
My first option to stay in Dallas
- 5/5
Loved the pool
- 4/5
Had an issue with price per night vs Expedia price but they did sort it out. The hotel seems a little older but overall worked for our needs. The pool was pleasantly warm and fun for my toddler.
- 5/5
Wasnt able to go, wife in hospital, but i am aware of the facility
- 1/5
Have so many issues with this hotel I don't even know where to get started formal and first off they should get better quality staff
- 2/5
Pick a better hotel, not worth the money
- 5/5
It was a smooth check in. Bed was comfortable. Room was cold upon arrival. Maybe just have different breakfast items. I don't like ham. Maybe have some sausage and bacon and biscuits.
- 5/5
Exceptional
- 5/5
Maybe just have different breakfast items. I don't like ham. Maybe have some sausage and bacon and biscuits.
- 5/5
Hotel was reasonably priced, and had great amenities. Hotel pool was nice and warm and easy to use.
- 5/5
Great place to stay
- 5/5
The location and cleanliness of the rooms and entire facilities The choice of breakfast selections. I cannot do dairy and there was not a selection of non dairy options for me to partake in the free breakfast
- 5/5
The location and cleanliness of the rooms and entire facilities The choice of breakfast selections. I cannot do dairy and there was not a selection of non dairy options for me to partake in the free breakfast
- 2/5
Staff was very pleasant. The room smelled like mildew. In the restroom, the towel rod was broken and covered with a towel over it. I’ve never stayed at a Fairfield Inn in this condition.
- 4/5
Had to change rims, cause the door lock wouldn’t work
- 4/5
Had to change rims, cause the door lock wouldn’t work
- 4/5
Yes
- 0.5/5
In emergency room
- 5/5
Front desk staff was great! Location was great! a little dated inside.
- 5/5
Front desk staff was great! Location was great! a little dated inside.
- 5/5
Staff and facility were hospitable to us in every way possible.
- 5/5
Great amenities and breakfast.
- 5/5
Breakfast was great easy parking
- 3/5
Room was outdated & the bathroom had a weird odor.
- 4/5
Is was a family visit
- 5/5
It was a great visit no issues and fresh breakfast.
- 5/5
All good!
- 5/5
Just on town for a girl's weekend! It served the intended purpose!
- 0.5/5
In emergency room In emergency room
- 5/5
It’s in a great location. Close enough to hope on the highway but not hear cars, and plenty of food and gas stations nearby as well. The entire hotel including the room was super clean. The room was the perfect size, and I definitely loved the bathroom! I also really liked the table with wheels. Nothing. I would 100% book here again.
- 5/5
It’s in a great location. Close enough to hope on the highway but not hear cars, and plenty of food and gas stations nearby as well. The entire hotel including the room was super clean. The room was the perfect size, and I definitely loved the bathroom! I also really liked the table with wheels. Nothing. I would 100% book here again.
- 5/5
Exceptional
- 5/5
Very clean
- 5/5
Exceptional
- 5/5
The woman who checked us was so nice and pleasant and very efficient. The room was great and clean.
- 5/5
The woman who checked us was so nice and pleasant and very efficient. The room was great and clean.
- 5/5
Check in was easy and accommodations were clean and comfortable. Breakfast was good and at the best price of free. Might suggest better pillows in the rooms but other than that would stay again.
- 5/5
Check in was easy and accommodations were clean and comfortable. Breakfast was good and at the best price of free. Might suggest better pillows in the rooms but other than that would stay again.
- 5/5
Very clea
- 5/5
Very clea
- 5/5
Everything was wonderful and very clean. Awesome breakfast
- 5/5
Everything was wonderful and very clean. Awesome breakfast
- 3.5/5
Decent hotel, value for money. Breakfast was good. The location is ok, but not great.
- 3.5/5
Decent hotel, value for money. Breakfast was good. The location is ok, but not great.
- 5/5
Exceptional
- 5/5
Staff and amenities
- 5/5
Staff and amenities
- 5/5
Excellent Service
- 5/5
Excellent Service
- 4/5
-na-
- 5/5
The room was clean, the amenities were great, and the breakfast had a good variety. I love that there was an option
- 5/5
The room was clean, the amenities were great, and the breakfast had a good variety. I love that there was an option
- 5/5
Great room and great breakfast. Close to highway, Walmart and food options. Easy in and out to ATT Stadium and other Dallas areas. Would definitely stay there again.
- 5/5
Great room and great breakfast. Close to highway, Walmart and food options. Easy in and out to ATT Stadium and other Dallas areas. Would definitely stay there again.
- 3/5
The staff was friendly, the location was okay, the room was clean The room was clean, but the bed was so uncomfortable. It feels like I’m laying/sleeping in the floor. I woke up stiff, hurting. I needed to stay an additional night in Dallas, but there is no way I’ll sleep another night on this brick, hard mattress.
- 5/5
I liked the cleanliness and the location is close attractions.
- 0.5/5
the mattress was very dirty ! I contacted the front in regard to getting a new mattress, I was informed by the representative that it will be a new one put in that day, but they never did it and I went back downstairs to let them know. Also, the elevator was broken and my wife is handicap and that was the purpose of me getting a handicap room. it would have been better if I would have gotten some type of discount off of my room
- 5/5
Friendly
- 5/5
Friendly
- 4/5
Property was clean, well maintained and staff was welcoming and delightful.
- 4/5
Property was clean, well maintained and staff was welcoming and delightful.
- 5/5
All of the above everything was amazing! Everything was perfect
- 4/5
The rooms were great. It was in a great area, but when we arrived to check in (after check in time) the rooms were not ready. The staff did what they could, and they were all very kind. This would have been a 5 star experience if the rooms were ready
- 4/5
The rooms were great. It was in a great area, but when we arrived to check in (after check in time) the rooms were not ready. The staff did what they could, and they were all very kind. This would have been a 5 star experience if the rooms were ready
- 5/5
The staff was courteous and helpful and the space was exceptionally clean and confy. N/A
- 5/5
Very clean and quiet room.
- 5/5
Very clean and quiet room.
- 4/5
Great location and fantastic value for what you receive!
- 4/5
Great location and fantastic value for what you receive!
- 5/5
Check in was quick, the staff is very friendly.
- 5/5
Check in was quick, the staff is very friendly.
- 1/5
Elevator broken for 2 days
- 1/5
Elevator broken for 2 days
- 5/5
Everything good
- 5/5
Everything good
- 5/5
Great service and accomodations
- 5/5
Great service and accomodations
- 4/5
Nice hotel. Very clean, decent breakfast.
- 4/5
Nice hotel. Very clean, decent breakfast.
- 4/5
Is was a good stay with clean comfortable rooms and close to the freeway.
- 4/5
Is was a good stay with clean comfortable rooms and close to the freeway.
- 5/5
New and clean room, Convenient location
- 5/5
New and clean room, Convenient location
- 4/5
Beds were too hard for me
- 5/5
Clean and quiet spot. The staff is friendly. The location is convenient very close to Dallas. The breakfast is excellent.
- 5/5
Clean and quiet spot. The staff is friendly. The location is convenient very close to Dallas. The breakfast is excellent.
- 4/5
No high speed WiFi/ internet
- 1/5
There was no one at the front desk to greet us. We waited for 20 minutes before someone came from the back to check us in. There was no apology given for taking so long. Staff was not friendly. Very disappointing.
- 1/5
There was no one at the front desk to greet us. We waited for 20 minutes before someone came from the back to check us in. There was no apology given for taking so long. Staff was not friendly. Very disappointing.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 3.5/5
Everything Good Broken elevator but everything else was good. Friendly staff and clean rooms.
- 5/5
Great location
- 5/5
Great location
- 2.5/5
Elevators out of service for majority of stay
- 2/5
Friendly staff. Elevator did not work for majority of time. Hard for senior citizens using the stairs . Room not cleaned for entire stay, 5 days and 4 nights. Trash piled up in room, no clean towels, no toilet paper or kleenex. Breakfast was mediocre..wouldn't recommend this place to anyone.
- 3/5
It was okay
- 3/5
It was okay
- 1/5
Two hours after check-in the elevator went down and made it impossible to get to our room with my son who is in a wheelchair and needs to use a medical device in the room. I requsted a refund and was told I "should" be refunded the cost; however, I have yet to receive the refund or any communication from the hotel.
- 1/5
Two hours after check-in the elevator went down and made it impossible to get to our room with my son who is in a wheelchair and needs to use a medical device in the room. I requsted a refund and was told I "should" be refunded the cost; however, I have yet to receive the refund or any communication from the hotel.
- 1/5
Well, save yourself damage to your vehicle and DO NOT stay here. Our vehicle was broken into. So was another vehicle parked two cars over. Didn't help anything that we parked under a light and beside a sign stating the property was protected by cameras.
- 1/5
Well, save yourself damage to your vehicle and DO NOT stay here. Our vehicle was broken into. So was another vehicle parked two cars over. Didn't help anything that we parked under a light and beside a sign stating the property was protected by cameras.
- 5/5
The breakfast
- 4/5
It was a nice hotel. I booked with because of the indoor pool. However the door to pool didn't work. That was disappointing. The breakfast was good though. Even if they ran out of plates by 7 am.
- 4/5
It was a nice hotel. I booked with because of the indoor pool. However the door to pool didn't work. That was disappointing. The breakfast was good though. Even if they ran out of plates by 7 am.
- 5/5
Staff at the front desk was very helpful and rooms were clean
- 5/5
Staff at the front desk was very helpful and rooms were clean
- 5/5
Na
- 5/5
Na
- 4/5
.
- 4/5
.
- 4/5
My husband and I had a trip to Dallas for a concert and we were happy with our stay here! We loved the continental breakfast and the location. Downsides are the check in was strange, no one was there at the counter to greet us at 5 pm so not too late and we had to just wait there for about 10 minutes until someone emerged from the back office even after calling with no answer. Also, the room was fine but the curtains had very strange red stains (not sure what) on them but the rest of the room was clean and ready for us with fresh towels and blankets and such. Overall would definitely stay again, just a couple minor inconveniences.
- 4/5
My husband and I had a trip to Dallas for a concert and we were happy with our stay here! We loved the continental breakfast and the location. Downsides are the check in was strange, no one was there at the counter to greet us at 5 pm so not too late and we had to just wait there for about 10 minutes until someone emerged from the back office even after calling with no answer. Also, the room was fine but the curtains had very strange red stains (not sure what) on them but the rest of the room was clean and ready for us with fresh towels and blankets and such. Overall would definitely stay again, just a couple minor inconveniences.
- 5/5
Good excellent service 10/10
- 5/5
Good excellent service 10/10
- 5/5
Front desk was accommodating
- 5/5
Front desk was accommodating
- 5/5
Better than expected
- 5/5
Better than expected
- 3/5
The water went out for a day and no reimbursement for the day.
- 3/5
The water went out for a day and no reimbursement for the day.
- 5/5
Needed an easy stay after a long drive and concert. This spot was perfect at a great price! Staff was concise and efficient.
- 5/5
Needed an easy stay after a long drive and concert. This spot was perfect at a great price! Staff was concise and efficient.
- 0.5/5
It is clean Staff . Then room key not working on several attempts after I was able to get in room initially. Initially I put important items in room. Such as clothes, phone, and clothes for my event. Went back to car to bring up other items. Long story short. Staff was not able to get me in the room by resetting room key. Maintenance literally had to draw several holes in door and above door to get access to lock to open room door. I was not able to participate in my best friend B-day celebration.
- 4/5
Would like to have been able to extend check out by 2 hours to comfortably complete our plans.
- 4/5
Would like to have been able to extend check out by 2 hours to comfortably complete our plans.
- 4.5/5
came up to go to GoodSurf Dallas. The room was close to the location, clean with friendly staff, and good breakfast. no complaints
- 3/5
The rooms were clean and the beds were comfortable but the smell of drugs in the elevator and halls way
- 3/5
The rooms were clean and the beds were comfortable but the smell of drugs in the elevator and halls way
- 2.5/5
The receptionist gave us the keys to occupied, which caused a very life-threatening situation the room and the room we were assigned everything did not work properly, we were very disappointed.
- 5/5
What a wonderful stay. The staff was helpful and nice. The room was clean and comfy. Would stay there again
- 5/5
What a wonderful stay. The staff was helpful and nice. The room was clean and comfy. Would stay there again
- 5/5
Great stay
- 5/5
Great stay
- 3/5
We asked the receptionist to change the sheets as soon as we arrived at the room because they were filthy and had yellow spots and what appeared to be makeup. It took a long time, and she claimed she didn't know how to do it and that she was the only employee in the entire hotel.
- 3/5
We asked the receptionist to change the sheets as soon as we arrived at the room because they were filthy and had yellow spots and what appeared to be makeup. It took a long time, and she claimed she didn't know how to do it and that she was the only employee in the entire hotel.
- 4/5
Good location and security at night makes for a comfortable stay
- 4/5
Good location and security at night makes for a comfortable stay
- 5/5
Breakfast had several options. It was good. Rooms were nice and parking included.
- 5/5
Breakfast had several options. It was good. Rooms were nice and parking included.
- 5/5
The walls between room seemed thin. The room next to us you could hear slamming doors & talking. Sounded like they knocked on the all…a lot & loud mouth!
- 5/5
The walls between room seemed thin. The room next to us you could hear slamming doors & talking. Sounded like they knocked on the all…a lot & loud mouth!
- 5/5
Great experience
- 5/5
Great experience
- 2/5
No electricity in room no power to tv lamps or plugins
- 2/5
No electricity in room no power to tv lamps or plugins
- 4/5
Buen servicio
- 4/5
Buen servicio
- 5/5
Good stay!
- 5/5
Good stay!
- 4/5
Very nice Hotel
- 4/5
Very nice Hotel
- 5/5
Convenient location and nice staff
- 5/5
Convenient location and nice staff
- 4/5
The property is really quiet. Not very much variety for breakfast
- 4/5
The property is really quiet. Not very much variety for breakfast
- 5/5
Nice and clean! Staff was friendly.
- 5/5
Nice and clean! Staff was friendly.
- 5/5
Very nice staff, place and amenities
- 5/5
Very nice staff, place and amenities
- 5/5
The trash cans outside were full and trash was all over the parking lot and grass.
- 5/5
The trash cans outside were full and trash was all over the parking lot and grass.
- 5/5
Easy to get to, great prices, great rooms, and breakfast
- 5/5
Easy to get to, great prices, great rooms, and breakfast
- 5/5
Nice hotel, lovely staff, good parking, you’ll need a car
- 5/5
Nice hotel, lovely staff, good parking, you’ll need a car
- 3/5
Very good value, good looking hotel. Pleased overall and would stay here again. I will say it was a slow check in, lots of clicking of the keyboard and hesitation, especially after an email PRE-arrival checkin…seems my confirmation number didn’t matter, but it works out fine. The manager said there were technical issues — (a) room key/card wasn’t working and (b) elevator was down. So he had to walk us upstairs and let us into the room. Small pain, and I know it wasn’t his fault. Made me not want to leave my room as I didn’t want to go up and downstairs or deal with the key issue.
- 3/5
Very good value, good looking hotel. Pleased overall and would stay here again. I will say it was a slow check in, lots of clicking of the keyboard and hesitation, especially after an email PRE-arrival checkin…seems my confirmation number didn’t matter, but it works out fine. The manager said there were technical issues — (a) room key/card wasn’t working and (b) elevator was down. So he had to walk us upstairs and let us into the room. Small pain, and I know it wasn’t his fault. Made me not want to leave my room as I didn’t want to go up and downstairs or deal with the key issue.
- 5/5
safe parking, comfortable bed ! I would definitely stay here again!
- 5/5
safe parking, comfortable bed ! I would definitely stay here again!
- 5/5
Thank you for a easy check in amd hreat service
- 5/5
Thank you for a easy check in amd hreat service
- 5/5
Wonderful staff. Nice and clean! Highly recommend.
- 5/5
Wonderful staff. Nice and clean! Highly recommend.
- 5/5
Nice everything
- 5/5
Nice everything
- 5/5
Very clean and conveniently located. Great hotel.
- 5/5
Very clean and conveniently located. Great hotel.
- 5/5
Nice, clean, friendly staff. We will stay here again!
- 5/5
Nice, clean, friendly staff. We will stay here again!
- 5/5
I had a wonderful experience during my 1 night stay at Fairfield Inn & Suites Dallas West/I-30. If I didn’t have to return to work on the following day, then I would’ve definitely stayed an additional night. Most hotels are rated from 0-5 stars, however, I give this hotel 10 stars. This hotel is clean/spotless and well kept/without blemishes from the exterior to the interior. The front desk clerks are kind, courteous, and knowledgeable of their job. The check in/check out process is quick and hassle free, which is always a plus. The rooms are amazing. Kudos to the housekeeping, and maintenance staff. They’ve done an amazing job beautifying and maintaining this property. This hotel is conveniently located near many eateries, retail stores, and the interstate. Even though it is near many attractions, this property is extremely quiet. My stay was very peaceful and relaxing. The complimentary breakfast was delectable! The food was hot and fresh. This was my first stay at this amazing establishment, and it definitely won’t be my last. I would recommend this hotel to anyone whose searching for a quality hotel, that isn’t overly expensive. It’s worth every penny. I can’t wait for my next vacation. This establishment will be my forever hotel of choice!!
- 5/5
I had a wonderful experience during my 1 night stay at Fairfield Inn & Suites Dallas West/I-30. If I didn’t have to return to work on the following day, then I would’ve definitely stayed an additional night. Most hotels are rated from 0-5 stars, however, I give this hotel 10 stars. This hotel is clean/spotless and well kept/without blemishes from the exterior to the interior. The front desk clerks are kind, courteous, and knowledgeable of their job. The check in/check out process is quick and hassle free, which is always a plus. The rooms are amazing. Kudos to the housekeeping, and maintenance staff. They’ve done an amazing job beautifying and maintaining this property. This hotel is conveniently located near many eateries, retail stores, and the interstate. Even though it is near many attractions, this property is extremely quiet. My stay was very peaceful and relaxing. The complimentary breakfast was delectable! The food was hot and fresh. This was my first stay at this amazing establishment, and it definitely won’t be my last. I would recommend this hotel to anyone whose searching for a quality hotel, that isn’t overly expensive. It’s worth every penny. I can’t wait for my next vacation. This establishment will be my forever hotel of choice!!
- 5/5
Best stay ever!!! Staff went above and beyond making sure our comp girls didn’t go hungry at their event. Super appreciate the snack bags they got.
- 5/5
Best stay ever!!! Staff went above and beyond making sure our comp girls didn’t go hungry at their event. Super appreciate the snack bags they got.
- 5/5
The property was well taken care of and clean. Breakfast was great and indoor pool was also very nice. Lots of amenities for a reasonable price. Location was also super convenient.
- 5/5
The property was well taken care of and clean. Breakfast was great and indoor pool was also very nice. Lots of amenities for a reasonable price. Location was also super convenient.
- 5/5
Clean and very nice rooms
- 5/5
Clean and very nice rooms
- 5/5
Probably a new hotel. Still well kept. Hot breakfast was just right.
- 5/5
Probably a new hotel. Still well kept. Hot breakfast was just right.
- 5/5
Very clean hotel
- 5/5
Very clean hotel
- 3/5
There were no toiletries for guests in the bathroom. The remote was missing for the tv. The bed was old, could feel the springs in the mattress.
- 3/5
There were no toiletries for guests in the bathroom. The remote was missing for the tv. The bed was old, could feel the springs in the mattress.
- 5/5
Comfortable and family friendly stay.
- 5/5
Comfortable and family friendly stay.
- 4/5
The front staff should be more polite and not overjudgemental almost kicked my boyfriend out because he looked like didnt belong there. He isnt social so that was hurtful for him amd me as well.
- 4/5
The front staff should be more polite and not overjudgemental almost kicked my boyfriend out because he looked like didnt belong there. He isnt social so that was hurtful for him amd me as well.
- 4/5
Clean rooms and friendly staff. Only complaint is the elevator is a bit wonky
- 4/5
Clean rooms and friendly staff. Only complaint is the elevator is a bit wonky
- 4/5
Clean
- 4/5
Clean
- 5/5
Clean
- 5/5
Clean
- 5/5
nice and clean
- 5/5
nice and clean
- 4/5
Nice place staff is really helpful.
- 4/5
Nice place staff is really helpful.
- 5/5
Great place to stay for work
- 5/5
Great place to stay for work
- 5/5
Great location and staff. Edwina was very polite, professional and courteous. Will definitely stay here again in my next trip to Dallas
- 5/5
Great location and staff. Edwina was very polite, professional and courteous. Will definitely stay here again in my next trip to Dallas
- 3/5
The stay overall was ok. The elevator was not working all week and I was on the 4th floor.
- 3/5
The stay overall was ok. The elevator was not working all week and I was on the 4th floor.
- 4/5
Somewhat a new location. Room is normal size, bed is hard, good for those who have bad back. Room comes with microwave. The shower curtain could be a little longer, the quietness allows for a late wake up. Overall I give it a 7.
- 4/5
Somewhat a new location. Room is normal size, bed is hard, good for those who have bad back. Room comes with microwave. The shower curtain could be a little longer, the quietness allows for a late wake up. Overall I give it a 7.
- 5/5
Clean quiet nice hotel. Staff were very nice would definitely stay there again.
- 5/5
Clean quiet nice hotel. Staff were very nice would definitely stay there again.
- 5/5
The stay was Great and the Hotel was Fabulous.The only drawback that we found is that there is a smoking patio right next to the entry door for the hotel.It would be better at the back of the property so that Non-Smokers aren’t subjected to that every time you enter the building.
- 5/5
The stay was Great and the Hotel was Fabulous.The only drawback that we found is that there is a smoking patio right next to the entry door for the hotel.It would be better at the back of the property so that Non-Smokers aren’t subjected to that every time you enter the building.
- 4/5
Feels quiet and safe around the property but not overnight you can hear the train
- 4/5
Feels quiet and safe around the property but not overnight you can hear the train
- 5/5
I would like to have had a late checkout.
- 5/5
I would like to have had a late checkout.
- 4/5
I like the location of this hotel. 10-15 minutes to AT&T stadium & globe life park. The rooms are not the biggest or most luxurious but they get the job done & you will feel safe.
- 4/5
I like the location of this hotel. 10-15 minutes to AT&T stadium & globe life park. The rooms are not the biggest or most luxurious but they get the job done & you will feel safe.
- 5/5
The front desk agent- I believe his name was Alex- was extremely helpful. Asking if I needed anything and remembering my name.
- 5/5
The front desk agent- I believe his name was Alex- was extremely helpful. Asking if I needed anything and remembering my name.
- 5/5
Nice and cozy
- 5/5
Like the staff cleanliness the breakfast was excellent
- 4/5
Overall my stay was ok. The property was well-kept, however, the rooms smelled very moldy and closed in. For the most part, my room was ok as far as cleaning, there was hair in the shower from a previous guest. The housekeeper came and cleaned my room and put dirty sheets on my bed, there was light brown curly hair all over the sheets and a dirt stain. (I have braids) I removed the sheets and slept on the blanket after. I reported to the night agent who was from New Orleans, he was amazing. But, he didn't offer new sheets after i showed him the video. He agreed that 1, the hair didn't belong to me, 2, it was nasty. But he told me to speak to the manager who was coming in after him, now remember i was checking out at 3 am, and i returned back to the room at 12 am. So we didn't have long before we left to get to the airport. I returned back to the desk to check out and the night auditor just looked at me with a blank stare and stated oh, you have to speak to a manager in the morning its nothing i can do about that. Now i work in the hospitality industry and my expectations were for someone to take ownership of the situation, and offered new sheets since it was so late and no one was there to clean the room. but no one took the opportunity to make the situation better. I didn't bother calling the manager because the employees are a reflection of their manager.
- 5/5
Great location
- 5/5
Wonderful service and good, newer, clean hotel.
- 5/5
Very friendly and efficient receptionist. Super clean facility and very nice free breakfast. Ample parking and quite place to rest at night. Plenty of food options within 2-min drive.
- 5/5
Great location and rate.
- 5/5
It was excellent enjoy staying at the Fairfield Inn there in Crocker hill. Nice it’s clean. Always have a good breakfast. Never had a problem checking in or checking out.
- 4/5
This stay was good. It was loud a lot of kids running in the hallway and stomping above us until after 10pm. Otherwise I would stay here again
- 5/5
The room and staff was excellent and very friendly. Room was clean. The pool was real nice. My family and I had a wonderful experience we wanted to stay another day but we had to leave. Thank You for everything.!!!!!
- 5/5
Excelente. La habitación es cómoda tiene una nevera pequeña, microondas. En los alrededores tiene muchas opciones para comer.
- 5/5
Great spot to stay. Staff was awesome and rooms were clean
- 1/5
Waited almost 45 minutes for someone to come to the front desk
- 4/5
Good night’s stay. Room temp was either refrigerator cold and clammy or warm and humid.
- 4/5
Room needed updates very basic. Beds were so hard. Very clean. Pool was great!
- 3/5
The receptionist is very racist because I am Hispanic and because I have an accent and she asked me uncomfortable questions that I didn't want to say, her attitude is not very professional
- 5/5
Very nice
- 4/5
The elevator had an odor and the carpet was dirty. We asked for a coffee maker tray to be replaced for our room, and the manager confirmed it was missing but failed to give us a new one.
- 5/5
Always a good option, clean and well maintained
- 5/5
This hotel is so amazing
- 5/5
Great place
- 4/5
New
- 5/5
Very good area safe
- 3/5
Not be back
- 3/5
This property was close to where I needed to be with easy access to the freeway. I felt safe in the area. The people at the desk spoke English, but none of the housekeeping staff seemed to, thus they couldn't hand me a box of tissues that I needed off their cart. The day I was checking out, housekeeping came into my room without knocking, two hours before checkout. Breakfast was supposed to be until 10 on the week-end, but when I went down at 9:30, they were already cleaning up. The outlets in my bathroom did not work. The microwave was missing the part that fits under the turntable, thus it was wobbly. The walls were thinner than any I have experienced in a hotel. I could hear conversations and phone calls next door.
- 2/5
The place was very dirty.
- 5/5
Enjoyed it, nice place
- 5/5
The only thing that bugged me was that breakfast was always put out late.
- 5/5
It was very relaxing and wonderful
- 5/5
Great
- 5/5
This hotel is very clean and in a quiet location. Plenty of food options nearby and 20 minutes from Dallas Love Field.
- 5/5
Everything was great until we had a very hard time getting in contact with the hotel about a smart watch that was accidentally left behind, were told that they did not find nothing, but would get a call back if they did, once I tracked the watch, it was at the hotel and I never received a call back letting me know it was located, when I called I received push back about it not being there, when I knew (for a fact it was) very disappointing and unprofessional.
- 2/5
Heater in room not working; they allowed us to move quickly. Near industrial properties; train noise. Must be short staffed - all public trash cans overflowing for 24+ hours. BFast was good. Was expecting newer/cleaner/nicer hotel for the $$$.
- 5/5
Hotel it’s self is nice. Rooms clean, standard free breakfast, good location, plenty of parking. However I left something in our room. Totally my fault! Called the desk the same day of checkout and arranged for me to drive back and pick up item because they do not ship. Which I get I am sure it happens everyday. I showed up at time I was told and that’s where the issue started. Housekeeping is the only one who can access lost and found and they where not there. Front desk refused to help and refused to give me managers phone number said they where out of cards.
- 5/5
The check in was so easy and frint desk clerk was super nice and helpful. The room was nice we came for the mavericks game and we will definitely stay here again
- 5/5
4th floor Nice king bed, at first I thought the mattress was too firm, but eventually got used to it and fell fast asleep. Pool was open I enjoyed swimming alone! Breakfast was ok, ran out of bacon. Would stay again. The body wash smells amazing! maybe that’s why I slept so good!
- 5/5
Great stay! Will be back!